Name: Best Western Brome Grange Hotel
Address: Brome, Brome, Suffolk (comté), GB
Price range: 58 $US–143 $US per night
Rating: 7.55

Ce qu'en disent des voyageurs

Au Best Western Brome Grange Hotel, les clients apprécient fréquemment le personnel chaleureux et serviable, ainsi que le bon rapport qualité-prix. Nombre d'entre eux trouvent les chambres confortables et l'emplacement pratique pour leurs activités locales, offrant une base généralement agréable et paisible.

Cependant, la qualité des chambres est variable, avec une décoration datée, de petites salles de bain, des lits durs et des problèmes occasionnels en chambre, tels que des interruptions de la télévision ou du Wi‑Fi. La nourriture est souvent décrite comme bonne, mais le petit-déjeuner peut être irrégulier, avec des signalements d'articles froids ou manquants et un service sous-effectif. Les commentaires sur les équipements sont limités : le chargeur de véhicules électriques est apprécié, certaines zones semblent fatiguées avec le début de rénovations, et un jacuzzi en chambre était hors service. Dans l'ensemble, attendez-vous à un bon rapport qualité-prix et à un emplacement pratique, la qualité dépendant de l'attribution de la chambre et du service du petit-déjeuner.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les mentions sont limitées : un chargeur de véhicule électrique s'est avéré utile et le service au bar a été apprécié, mais certaines zones semblent fatiguées avec le début de rénovations ; un client a signalé un jacuzzi hors service dans sa chambre et une ouverture tardive de la salle de sport.

Avis de voyageur à ce sujet

8

Paul

5 oct. 2024

·

A séjourné 3 nuits

Very much enjoyed my stay, only issue was tv/wifi had interruptions and slightly inconvenient to go outside the covered area going into main hotel when raining. Didn't have to on return as one could go through exit door. But certainly, would recommend the property.

8

Richard

2 oct. 2025

·

A séjourné 1 nuit

I picked the property for location, value and EV charger. It didn’t disappoint on any of these. Room was a bit tired but for the price this was acceptable but great EV charger at a good price and good restaurant on site.

10

Jazmine Ashanti

7 nov. 2024

·

This beautiful best western was such a relief to stay in. They were hospitable and courteous. The staff had just catered to an entire wedding through their weekend and notably regular business and were more than on it for the two of us. They had a very kind bartender who served us and us alone on the Sunday evening. And he was wonderful. Our food was well prepared and the room stay was both quiet and cozy. Thank you for your hospitality. We will surely visit again.

2

Shelley

1 avr. 2024

·

A séjourné 3 nuits

Absolutely appalled with this hotel, we booked the room with the hot tub to arrive and check in. Then to be shown to our room and there was a sign saying jacuzzi out of order. We was not informed of this before our stay. We booked this weekend away because we needed a weekend away and it was completely ruined by lack of communication from this hotel. We were offered a room change which we accepted but it put a complete downer on on break. I will be contacting the hotel chain directly

8

Mandy

16 août 2024

·

A séjourné 2 nuits

Tired hotel but with renovations being started. Reception staff could not have been more helpful. Restaurant and kitchen staff very understaffed and not very professional

8

Matthew

15 janv. 2025

·

A séjourné 2 nuits

Nice little place, food is decent and served quickly. Would have preferred the gym to be open before 6.30 so i could use prior to work but if that's your biggest gripe the place is doing well!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont partagés : certains clients ont trouvé les chambres impeccables, tandis que d'autres ont signalé des salles de bain sales, des drains bouchés ou qui débordent, de la moisissure et d'autres problèmes d'entretien.

Avis de voyageur à ce sujet

10

Andrew

9 avr. 2024

·

A séjourné 1 nuit

Lovely hotel, great staff, lovely food and nice comfy bed and spotless room. Amazing

8

Jonathan

30 juin 2024

·

A séjourné 1 nuit

Decent place to stay - quiet and clean rooms.

2

Christine

27 nov. 2023

·

A séjourné 2 nuits

My room was not clean, curtains hanging from pole, holes in walls, kettle needed descaling. Bathroom ... base of toilet dirty, looked like urine or faecal stains. Floor tiles when walked on had water comeing up through them. Gap under main door you could see daylight and the draft was quite bad. Complaint made to staff who were very helpful and did move me as I'd asked but not until the next day.

8

angela

31 août 2023

·

A séjourné 2 nuits

Very friendly staff.Clean and quiet .

10

Simon

29 nov. 2025

·

A séjourné 1 nuit

Great stay for the price. Super service and immaculate rooms.

4

Katie

30 juil. 2025

·

A séjourné 1 nuit

Stayed for one night… TV didn’t work and bathroom was a bit dirty. Very tired room but staff were nice.

6

Piers

4 août 2025

·

A séjourné 1 nuit

shower needs updating ! staff very friendly food good , coffee needs to be better , working for an italian company this is essential

8

Roger

28 juil. 2025

·

A séjourné 2 nuits

The food was very good as was the room. The shower overflowed in the drain which was not good.

4

Mrs Linda

1 déc. 2023

·

A séjourné 2 nuits

The rooms were very tired and had mould issues in the bathroom tv not working, rooms not very warm, my sisters room (not booked through Expedia) had a major water leak under the floor tiles in the bathroom we did complain the next morning as it was to late when we arrived, the staff where absolutely brilliant they couldn’t do enough for us they managed to put us in some much better rooms even though still very tired, the rooms need major refurbishment to warrant the cost…. It was only the staff that stoped us asking for a refund or some sort of compensation.

2

ian

8 juin 2024

·

A séjourné 1 nuit

Heating wasn't working, shower drain was blocked so shower overflowed onto floor. Went to dinner at seven o'clock and they had already run out of two options on the menu even though there was hardly anyone there and the food served was bland. Only too happy to ramp up prices during school holidays but service was dire.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont inégales, avec des options parfois calmes et spacieuses ou confortables, mais d'autres semblent fatiguées, ont de petites salles de bain ou des lits durs, et des problèmes occasionnels en chambre, tels que des interruptions de la télévision ou du Wi‑Fi.

Avis de voyageur à ce sujet

8

Christine

14 juin 2024

·

A séjourné 1 nuit

Good for a dog. Bedside lights need switches at both sides

8

Paul

5 oct. 2024

·

A séjourné 3 nuits

Very much enjoyed my stay, only issue was tv/wifi had interruptions and slightly inconvenient to go outside the covered area going into main hotel when raining. Didn't have to on return as one could go through exit door. But certainly, would recommend the property.

8

Denise

24 sept. 2024

·

A séjourné 1 nuit

A very spacious room. Staff friendly.

8

Richard

2 oct. 2025

·

A séjourné 1 nuit

I picked the property for location, value and EV charger. It didn’t disappoint on any of these. Room was a bit tired but for the price this was acceptable but great EV charger at a good price and good restaurant on site.

10

Deborah

23 juil. 2023

·

A séjourné 2 nuits

Great location, nice quiet room. Fully stocked tea and coffee facilities.

10

Cosmea Dameana

2 mai 2024

·

A séjourné 1 nuit

I liked my stay the receptionist was a lady and was very kind and polite with me helping me with everything. The chalet was beautiful and very big.

8

Neil

11 août 2025

·

A séjourné 1 nuit

Room was a lot larger and more comfortable than expected from the reasonable price. Also pleasantly cool during a sweltering heatwave. Staff were lovely and helpful.

4

Katie

30 juil. 2025

·

A séjourné 1 nuit

Stayed for one night… TV didn’t work and bathroom was a bit dirty. Very tired room but staff were nice.

10

Wayne

13 juil. 2025

·

A séjourné 1 nuit

A very small bathroom. You could easily lose 2-3 ft in the bedroom Otherwse it was very good.

10

Julia

29 sept. 2025

·

A séjourné 1 nuit

The checking in was brilliant, we arrived in the morning and they gave us our key early as we were not going to be needing our room until later as we were attending a wedding in a nearby village. Everything was as you would expect however the bed was not!! They had put a king size mattress on a double bed. Unbeknown to me I turned over while I was asleep and fell out hurting myself!! The mattress was not supported by anything under it and it was overlapping my side of the bed by about 9 inches. I'm sure this review must sound comical but I can assure you it certainly was anything but funny. I've just had a knee replacement and am not ready for anything else quite yet

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est un point fort, avec de nombreuses mentions de personnel amical et serviable et d'un enregistrement fluide ; des erreurs occasionnelles apparaissent au niveau du service du petit-déjeuner, de la communication et des effectifs.

Avis de voyageur à ce sujet

6

Lynn

27 mars 2025

·

A séjourné 1 nuit

A good welcome and service in the evening, comfortable rooms. All went wrong with breakfast- waited ages and no food on buffet 1 slice of bacon, dried up beans and stale bread, staff were not interested, very poor service. left with no breakfast.

10

R W

5 nov. 2023

·

A séjourné 1 nuit

Very positive experience from start to finish. The staff were all very welcoming and friendly, couldn't do more to help. We ate in the restaurant in the evening, they accommodated the children, breakfast was lovely the next morning. The same member of staff looked after us for both meals and he was a real credit to the hotel, so friendly and polite and couldn't do enough to help.

8

Stephen

30 déc. 2025

·

A séjourné 3 nuits

The reception staff are so courteous and helpful. Nothing is too much trouble.

10

Jacqueline Ann

24 juil. 2025

·

A séjourné 1 nuit

Staff were very friendly and chatty and had gave us a list of local taxis prior to check in to be able to book Very busy road to get out from hotel

10

Simon

29 nov. 2025

·

A séjourné 1 nuit

Great stay for the price. Super service and immaculate rooms.

2

Jason

16 sept. 2024

·

A séjourné 2 nuits

Bed was hard, breakfast was cold and either over cooked or undercooked. Staff were rude

4

Adam

1 mars 2025

·

A séjourné 2 nuits

A bit tired in areas. Fire alarm went off at 2 in the morning for no reason with no apology. Cancelled second room in time but still got charged.

10

Trudi

9 juin 2025

·

A séjourné 5 nuits

We loved our stay of 4 nights. We stayed in a chalet and had the breakfast which was very nice. We found all the staff in every area very friendly and chatty and a helpful. Wouldnt hesitate to recommend or stay agsin.

8

Mandy

16 août 2024

·

A séjourné 2 nuits

Tired hotel but with renovations being started. Reception staff could not have been more helpful. Restaurant and kitchen staff very understaffed and not very professional

10

Ann

19 oct. 2025

·

A séjourné 1 nuit

Lovely staff - very friendly and very professional. Really appreciated the manager who called me when she was off shift to resolve a small issue. This hotel is great value for money.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Généralement pratique pour les activités locales et les déplacements, avec de nombreuses mentions d'un emplacement idéal ; un client a noté des difficultés à sortir sur une route très fréquentée.

Avis de voyageur à ce sujet

10

Sarah

5 sept. 2023

·

A séjourné 1 nuit

Great location

10

Simon

2 août 2024

·

A séjourné 1 nuit

Nice comfortable room in a good location.

8

Richard

2 oct. 2025

·

A séjourné 1 nuit

I picked the property for location, value and EV charger. It didn’t disappoint on any of these. Room was a bit tired but for the price this was acceptable but great EV charger at a good price and good restaurant on site.

10

Jacqueline Ann

24 juil. 2025

·

A séjourné 1 nuit

Staff were very friendly and chatty and had gave us a list of local taxis prior to check in to be able to book Very busy road to get out from hotel

10

Stephen

3 nov. 2024

·

A séjourné 1 nuit

To be honest I only used the Brome Grange as a place to sleep as I was dining out with friends and having breakfast with them too. The room though was very comfortable and had all the usual essentials. Faultless really! I can't comment on other parts of the hotel and I didn't go anywhere else apart from reception. PS: Diss seems to be short of places to stay. If you're in need, the Brome Grange hits the spot.

10

Sarah

9 oct. 2024

·

A séjourné 1 nuit

Great location

8

miroslaw

16 nov. 2024

·

A séjourné 1 nuit

very close to the point ineed to go.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le dîner est souvent bon, mais le petit-déjeuner est irrégulier, avec des signalements d'articles froids ou manquants, de bacon dur, de café faible et un manque de personnel occasionnel ; certains clients ont apprécié le petit-déjeuner et le service attentionné.

Avis de voyageur à ce sujet

6

Jennifer

26 mai 2025

·

A séjourné 2 nuits

Adequate for a 3 star hotel. Staff friendly and helpful Breakfast was poor as cold.

6

Lynn

27 mars 2025

·

A séjourné 1 nuit

A good welcome and service in the evening, comfortable rooms. All went wrong with breakfast- waited ages and no food on buffet 1 slice of bacon, dried up beans and stale bread, staff were not interested, very poor service. left with no breakfast.

10

R W

5 nov. 2023

·

A séjourné 1 nuit

Very positive experience from start to finish. The staff were all very welcoming and friendly, couldn't do more to help. We ate in the restaurant in the evening, they accommodated the children, breakfast was lovely the next morning. The same member of staff looked after us for both meals and he was a real credit to the hotel, so friendly and polite and couldn't do enough to help.

8

T L

11 avr. 2025

·

A séjourné 3 nuits

Overall its great hotel with brilliant staff but we had a slight problem with the bed being very hard and the breakfast serving nerds to improve a little The foid was very good quality but the plates wrre stone cold and food was only juat warm but would deff stay again Kind regards Kelvin,Tina and Ava the pup.

8

Mary

23 sept. 2024

·

A séjourné 2 nuits

Everything you could possibly need is provided! Did not like very hot and heavy duvets. Two hot nights ! No butter - only spread and bacon very tough.

10

Luke

17 juin 2025

·

A séjourné 1 nuit

Great hotel and the food served was really good

4

Paul

22 nov. 2024

·

A séjourné 1 nuit

Paid for breakfast to find no breakfast available

6

Piers

4 août 2025

·

A séjourné 1 nuit

shower needs updating ! staff very friendly food good , coffee needs to be better , working for an italian company this is essential

2

ian

8 juin 2024

·

A séjourné 1 nuit

Heating wasn't working, shower drain was blocked so shower overflowed onto floor. Went to dinner at seven o'clock and they had already run out of two options on the menu even though there was hardly anyone there and the food served was bland. Only too happy to ramp up prices during school holidays but service was dire.

10

Trudi

9 juin 2025

·

A séjourné 5 nuits

We loved our stay of 4 nights. We stayed in a chalet and had the breakfast which was very nice. We found all the staff in every area very friendly and chatty and a helpful. Wouldnt hesitate to recommend or stay agsin.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	85 $US
février	97 $US
mars	99 $US
avril	94 $US
mai	100 $US
juin	104 $US
juillet	104 $US
août	94 $US
septembre	91 $US
octobre	88 $US
novembre	87 $US
décembre	87 $US

di	lu	ma	me	je	ve	sa
1 $58	2 $84	3 $98	4 $98	5 $89	6 $76	7 $92
8 $58	9 $84	10 $98	11 $92	12 $84	13 $76	14 $98
15 $62	16 $84	17 $101	18 $92	19 $84	20 $71	21 $92
22 $58	23 $84	24 $92	25 $98	26 $89	27 $76	28 $143
29 $58	30 $89

Best Western Brome Grange Hotel

Prix pour Best Western Brome Grange Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Supérieure, 1 lit double, non-fumeurs

Chambre Supérieure, plusieurs lits, non-fumeurs

Chambre Standard, 1 lit double, non-fumeurs

Chambre Exécutive, 1 lit double, non-fumeurs

Suite, 1 très grand lit, non-fumeurs (Canopy Bed)

Chambre Familiale, plusieurs lits, non-fumeurs

Avis des voyageurs sur Best Western Brome Grange Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $94	22 $80	23 $76	24 $110
25 $62	26 $81	27 $98	28 $98	29 $71	30 $76	31 $89