TownePlace Suites Pensacola

Driving into a tight looking parking, lot we had no issues finding a space anytime that we returned, day or night! The pool was clean with outside access, 90% of the day was empty of people pool closes at 10pm. Our room was on 3rd floor, hotel has 4 floors, occasionally getting footsteps from upper level, no different than an apartment. We had a two bedroom with a pullout sofa in living room, beds were comfy pullout not so much had a 3 inch matress. Full kitchen fridge/freezer, electric stove with oven, microwave, dishwasher, even garbage disposal! 3 tvs one in every room! Large table against the wall with 3 chairs to utilize, oh and a casual plush chair we didnt use. Breakfast consisted of scrambled eggs, either sausage or bacon on the day, waffles or egg muffin sandwiches and a quiche. Oatmeal with 8 choices of toppings, 2 types of muffins blueberry or cinnamon strudel, bagels, cereal, apple or orange juice plus some other choices. Staff was helpful and courteous talkative. Location is PRIME! Shopping, food, entertainment is seconds away. Beach and NAS (naval aviation station) 20 minute drive. Overall it was a great 3 night stay for less than $800 it didnt have the view or any scenery as the condos, but makes up for it in convenience

This Townplace Suites is a little less kept than others I have stayed at. The lobby area, breakfast area, outdoor seating, and pool area is very small and cramped. In some spots you have to wait for the other person to walk down the hallway before you can. Someone working in reception seems to keep personal belongings strewn about, and many semi potted plants they are trying to grow, like you would do at home, and they look messy. There was a loud carpet dryer going 24 hours a day in the only breakfast seating area (which is really a hallway were they crammed about 4 tables against the walls), and you couldn't have conversation while eating... and feeling like your food was being blown with dirty bits from the carpet blower. The host making the food was friendly and did a good job with the resources she was given. There was hot and cold food that was pretty good and seemed freshly made. We were excited that there were two tables outside, hoping to sit there, but the mosquitos attacked us, unfortunately. And we did not have a table of any kind in our room, that is why we had to sit in the strange hallway seating area. Our room did have a kitchenette with a few dishes and big refrigerator, which was nice. However the room was SO small, we had to take turns walking around. The bathroom was clean. The AC was ok. All in all, I have been to nice Towneplace suites, and the photos online look good, but this particular location is a "no" unless you are desperate.

Nice hotel, friendly & welcoming staff, they accept large dogs, and are very accommodating.

The stay was nice. The front desk attendant was very nice and the room was comfortable HOWEVER I was told upon check in that the pet fee was $100. I never expected not to pay anything but literally 6 weeks ago I was going to book this exact same hotel and read the fine print. The pet surcharge was $25 at that time. That quickly it changed to $100??? On top of that no portion of the fee was refundable which is ridiculous. I completely understand if my dog trashed the room or was not house broken. The attendant was polite and offered to try to relocate me somewhere that had little to no fee but after being on the road for 8 hours I was in no mood.

We needed a place to stay at the last minute with our dog. Every staff member that we encountered from check-in to check-out was friendly and accommodating. The nearby shopping center and kitchenette made it easy to eat in the room and the outdoor patio was perfect for breakfast.

Ideally located for easy access to beaches, highways, dining, shopping etc. The full kitchenette made it easy for coffee, teas meals and the friendly staff for making the stay very comfortable. The complimentary breakfasts and all day coffee made life a breeze. Thanks for everything, manager Kathy ensured that we were quite comfortable with everything. The exercise room was just what we needed also. Big Thank You again to management and teams.

Very nice, clean, freindly but pet fee was a shocker @ 100. Non refundable Wint stay again for that reason.

Great visit contained all of the amenities that I needed for a getaway.

Can hear noise from hallway. Lots of parking. Clean. Kitchenetts

My son, my fury son and myself had a great stay. The best is Fury Children Friendly. Great area and safe, lots of space green trees and grass for walking my fury son. Short 25 minutes to beach The breakfast is amazing, the staff friendly, the pool area clean. I will be back in a couple of months. I had the 2 bedroom suite, amazing!!!

The room was clean, staff was friendly and helpful.

Roomed smelled terrible. Everything worn and dated. bathroom black mold on ceiling fixtures rusted. Bed as hard as concrete. Breakfest was terrible the first morning, the second morning non existent, waited till 7:05am nothing came out.Staff was great ,but you can only do so much.

The suite smelled of weed. I had to shut the bedroom door and have the a/c fan on continuously. There are NO usb plugs. I had to go off property and buy one. Silverware was dirty. There was no answer when I called the front desk several times regarding the usb situation. There was a dirty wash cloth hanging on the shower rod.

The shower lining had mold on it. Other than that, it was a solid hotel.

Staff was friendly, checkin was quick and easy. Our riom was clean and the bed was comfortable.

The service was great. The hotel suite was a decent size; however, there was leftover trash in my room. Also, there was a half eaten breakfast sandwich in the microwave. The sofa bed mattress has brown rust like dust under it and the top of it had multiple stains. The breakfast was not that great either. I’m only giving this hotel a 2 because of the location and the customer service at the front desk.

My top 3 complaints are the horrendous smell (dank), very outdated, and stains in several areas. Eventhough the room was tidy I found stains from food splatters, filth on light switches and baseboards, and scuff marks on doors and walls. The furniture/some of the appliances definitely need replacing. After finding a stain on a wash towel I decided to leave and shower at home. The staff was nice however.

Clean room and great customer service! Enjoyed it!

Super spacious and lovely suite! There’s no heater. Only concern was mold underneath the sofa bed mattress (we’re assuming from the cold) and the couch smelled like urine in one specific spot. Other than that the room was very clean! Enjoyed the area that it was in, lots of food, drinks, and was a short walk to the beach.

This was our second time in one week to stay here, our first two bedroom we had a few days ago was excellent. This time the room was not as nice and when we used the pull out the bedding from previous people was still in the pull out and it was dirty. They quickly fixed it. Still the pullout was not comfortable at all! Sleeping on springs basically. We did bring an air mattress. Next time we will not plan for the pullout as an option to sleep on.

Driving into a tight looking parking, lot we had no issues finding a space anytime that we returned, day or night! The pool was clean with outside access, 90% of the day was empty of people pool closes at 10pm. Our room was on 3rd floor, hotel has 4 floors, occasionally getting footsteps from upper level, no different than an apartment. We had a two bedroom with a pullout sofa in living room, beds were comfy pullout not so much had a 3 inch matress. Full kitchen fridge/freezer, electric stove with oven, microwave, dishwasher, even garbage disposal! 3 tvs one in every room! Large table against the wall with 3 chairs to utilize, oh and a casual plush chair we didnt use. Breakfast consisted of scrambled eggs, either sausage or bacon on the day, waffles or egg muffin sandwiches and a quiche. Oatmeal with 8 choices of toppings, 2 types of muffins blueberry or cinnamon strudel, bagels, cereal, apple or orange juice plus some other choices. Staff was helpful and courteous talkative. Location is PRIME! Shopping, food, entertainment is seconds away. Beach and NAS (naval aviation station) 20 minute drive. Overall it was a great 3 night stay for less than $800 it didnt have the view or any scenery as the condos, but makes up for it in convenience

This Townplace Suites is a little less kept than others I have stayed at. The lobby area, breakfast area, outdoor seating, and pool area is very small and cramped. In some spots you have to wait for the other person to walk down the hallway before you can. Someone working in reception seems to keep personal belongings strewn about, and many semi potted plants they are trying to grow, like you would do at home, and they look messy. There was a loud carpet dryer going 24 hours a day in the only breakfast seating area (which is really a hallway were they crammed about 4 tables against the walls), and you couldn't have conversation while eating... and feeling like your food was being blown with dirty bits from the carpet blower. The host making the food was friendly and did a good job with the resources she was given. There was hot and cold food that was pretty good and seemed freshly made. We were excited that there were two tables outside, hoping to sit there, but the mosquitos attacked us, unfortunately. And we did not have a table of any kind in our room, that is why we had to sit in the strange hallway seating area. Our room did have a kitchenette with a few dishes and big refrigerator, which was nice. However the room was SO small, we had to take turns walking around. The bathroom was clean. The AC was ok. All in all, I have been to nice Towneplace suites, and the photos online look good, but this particular location is a "no" unless you are desperate.

room is small and compacted. but it is in unit way. it is remind me back when i was in college dome. From the scall 1-10. I give it a 7 because the carpet little worn out.

Newly remodeled and updated made for an enjoyable stay

I was double billed once by Expedia and once by TownePlace suites - not worth the price. Room arkwardly set up.TV next to bed and not across, No place for luggage but on couch.

The room is larger than expected. Its very clean and comfortable. The full size kitchen with utensils, stove, microwave and a big fridge is awesome. I will be staying here again.

Can hear noise from hallway. Lots of parking. Clean. Kitchenetts

The property was pretty nice and felt safe. The location of this hotel was perfect for us. There were just a couple of things that I think could be changed. The room layout was a little odd with having the bed right next to the bathroom, and the queen size bed seemed small for two people. The breakfast was okay. There were plenty of varieties to choose from.

Check in was perfect, the room was comfortable, unfortunately the rooms are not very quiet. We could here our next door neighbors phone conversation at 4am.

The two bedroom suites were so big and comfortable. Great price

The suite smelled of weed. I had to shut the bedroom door and have the a/c fan on continuously. There are NO usb plugs. I had to go off property and buy one. Silverware was dirty. There was no answer when I called the front desk several times regarding the usb situation. There was a dirty wash cloth hanging on the shower rod.

Appears to be newly renovated and it is lovely! Location is great everything is only a hop, skip and a jump away. The afternoon desk clerk was so friendly and helpful, he went above and beyond. The rooms were nice and clean and very spacious! EVERYTIME we are in Pensacola we will be staying here!

The staff was very good and helpful

They were really great about fixing a problem we had. All went smoothly.

The staff was AMAZING! Super friendly and willing to help. Slight hiccup at check in. Given a key to room that didnt work, went back to desk, was told that was the wrong room they wrote down. Gave me new room number, key didnt work. Went back down to desk and they came up personally, second room wasnt cleaned yet...had to put us in third room. Unfortunately, wife found quick moving roaches in room next day, and we were moved then to a fourth room that was clean, but the window was broke...wouldnt stay open. Staff was so friendly and accomadating and helpful. Unfortunately, probably wont stay there again with the other issues. Mainly the bugs.

Most of the staff, at least the front desk staff was excellent. Raveen and Kenneth were always willing to help and cared very much. The lady at breakfast was a little bit rude but breakfast was done very well. Crystal, the head housekeeper was also very willing to help

The staff was extremely friendly and helpful. Bryan at the front desk really exceeded my expectations in helping me to be safe and to help me with directions. His attitude is superb and he should be very valued.

Our stay was for one night for medical purposes. Brother had partial corneal transplant at Sacred Heart. And with next day follow up. Live in Lynn Haven Fl. 2 1/2 hours away. Excellent staff at the front desk very friendly, kind , and helpful.

Everything was fine except being locked out for over an hr the guy was wasn't clothes and didn't heare knock. Bad experience

The staff was amazingly friendly. The breakfast was good,better than a lot of places we’ve been. Parking was easy. But again,I have to say that the staff was extremely friendly,that alone will make me want to book this place,when we come back.

Driving into a tight looking parking, lot we had no issues finding a space anytime that we returned, day or night! The pool was clean with outside access, 90% of the day was empty of people pool closes at 10pm. Our room was on 3rd floor, hotel has 4 floors, occasionally getting footsteps from upper level, no different than an apartment. We had a two bedroom with a pullout sofa in living room, beds were comfy pullout not so much had a 3 inch matress. Full kitchen fridge/freezer, electric stove with oven, microwave, dishwasher, even garbage disposal! 3 tvs one in every room! Large table against the wall with 3 chairs to utilize, oh and a casual plush chair we didnt use. Breakfast consisted of scrambled eggs, either sausage or bacon on the day, waffles or egg muffin sandwiches and a quiche. Oatmeal with 8 choices of toppings, 2 types of muffins blueberry or cinnamon strudel, bagels, cereal, apple or orange juice plus some other choices. Staff was helpful and courteous talkative. Location is PRIME! Shopping, food, entertainment is seconds away. Beach and NAS (naval aviation station) 20 minute drive. Overall it was a great 3 night stay for less than $800 it didnt have the view or any scenery as the condos, but makes up for it in convenience

Staff were very nice and friendly. Very secure and safe. Location was convenient to shopping and eating.

Very convenient

Checked in hotel. It was much older and has not been not renovated. Nice Man rode elevator with us. He Got off on same floor as us and looked suspicious, like it wasn’t his floor. He knocked on a door like he was going to a room, but never called a name and never went in, he just hung out in the hall and kept watching us and taking notice of our room number. We went in the room, told front desk…they were very nice and said they would check it out, but the man disappeared. Being two females traveling alone, we decided not to stay in this hotel. We didn’t get our money back, but we didn’t feel safe. Not a great area!

Appears to be newly renovated and it is lovely! Location is great everything is only a hop, skip and a jump away. The afternoon desk clerk was so friendly and helpful, he went above and beyond. The rooms were nice and clean and very spacious! EVERYTIME we are in Pensacola we will be staying here!

Ideally located for easy access to beaches, highways, dining, shopping etc. The full kitchenette made it easy for coffee, teas meals and the friendly staff for making the stay very comfortable. The complimentary breakfasts and all day coffee made life a breeze. Thanks for everything, manager Kathy ensured that we were quite comfortable with everything. The exercise room was just what we needed also. Big Thank You again to management and teams.

Great hotel in the safe location. Comfortable beds, clean room, good breakfast.

Location is a bit confusing to get to.

Friendly staff ,easy access to the interstate and clean.

The property was pretty nice and felt safe. The location of this hotel was perfect for us. There were just a couple of things that I think could be changed. The room layout was a little odd with having the bed right next to the bathroom, and the queen size bed seemed small for two people. The breakfast was okay. There were plenty of varieties to choose from.

The staff is always so nice here. It's a huge reason I choose to stay here. Our office is downtown, but I'd rather drive to someplace that I feel welcome and comfortable and have a little longer drive than someplace where I feel like just another number. The breakfasts are top notch too!

Everything was fantastic. The breakfast was the best I’ve had and I am in hotels 5 nights a week for work.

This Townplace Suites is a little less kept than others I have stayed at. The lobby area, breakfast area, outdoor seating, and pool area is very small and cramped. In some spots you have to wait for the other person to walk down the hallway before you can. Someone working in reception seems to keep personal belongings strewn about, and many semi potted plants they are trying to grow, like you would do at home, and they look messy. There was a loud carpet dryer going 24 hours a day in the only breakfast seating area (which is really a hallway were they crammed about 4 tables against the walls), and you couldn't have conversation while eating... and feeling like your food was being blown with dirty bits from the carpet blower. The host making the food was friendly and did a good job with the resources she was given. There was hot and cold food that was pretty good and seemed freshly made. We were excited that there were two tables outside, hoping to sit there, but the mosquitos attacked us, unfortunately. And we did not have a table of any kind in our room, that is why we had to sit in the strange hallway seating area. Our room did have a kitchenette with a few dishes and big refrigerator, which was nice. However the room was SO small, we had to take turns walking around. The bathroom was clean. The AC was ok. All in all, I have been to nice Towneplace suites, and the photos online look good, but this particular location is a "no" unless you are desperate.

Check in was curious and their breakfast was great with a lot of variety including sausage, eggs, waffles, fruit and beverages.

Nice place, but the breakfast is terrible, fake eggs, the lady serving used her bare hand to fill the waffle container without wearing gloves .. the other part of the stay was good…

The staff made all the difference. They made sure we were comfortable and have everything we needed. Breakfast was great!

The room was not a suite. There was a lot of noise at night. The breakfast was poor quality.

The staff was amazingly friendly. The breakfast was good,better than a lot of places we’ve been. Parking was easy. But again,I have to say that the staff was extremely friendly,that alone will make me want to book this place,when we come back.

The property was pretty nice and felt safe. The location of this hotel was perfect for us. There were just a couple of things that I think could be changed. The room layout was a little odd with having the bed right next to the bathroom, and the queen size bed seemed small for two people. The breakfast was okay. There were plenty of varieties to choose from.

We have been traveling from AZ to end up in Sarasota, FL. Worst hotel we have stayed at for our trip. Definitely mot worth the price. With this being a Marriott property i expected better. The staff were great and very helpful. Breakfast was terrible. Breakfast started at 6:30 a.m and we were down there at 6:33. They were already out of the Breakfast sandwiches. Had to wait for more. Couldn't wait to leave