Hotel & Resorts ISE-SHIMA

Large public baths and the all inclusive lounges are highlights, and there is an outdoor pool and a small kids space. Chronic elevator shortages and crowding are common, and on site shops and parking can feel limited.

Many guests find rooms and public areas clean, but housekeeping is inconsistent, with reports of leftover trash, hair in bathrooms, and missed wipe downs; some bath areas would benefit from more frequent floor cleaning.

Rooms are generally spacious with good views, especially ocean facing, and suit families. Some feel dated (notably certain Japanese style rooms), with limited temperature control and noise from corridors reported.

Service is often polite and helpful, especially in dining areas, but front desk operations can involve long queues or delays at busy times and responsiveness varies.

Scenic views and, by car, convenient access to Shima Spain Village and other attractions. The area is remote with few nearby shops; shuttles require planning and parking may be far or busy.

Buffets earn praise for variety and taste, particularly breakfast and desserts, but many report heavy crowding and confusing flow; overall quality ranges from excellent to average.