Motel 6-Naperville, IL

No housekeeping came to give fresh towels each day, nor did housekeeping come to make the bed. The ice machine was not working and had to purchase 2 bags of ice each day.

The stay was as great as always as we stay there 2-3 time a year for the last 4 years. The only problem was the keycard machine was down and they couldn't give you key cards for our room. We had to check in at the desk for them to unlock our room. The staff was GREAT, but it was a pain even if you went to car for something. You had the choice to leave your room open or for the staff to let you in. That needs to be taken care of NOW!!!

Very quiet and good parking

Only issue with our stay was they had no room keys so we had to be let in our room everytime we left and came back. Also there was no fridge or microwave in our room either. No room key wasn't not a big deal but not having a fridge kinda sucked. The young lady behind the front desk was amazing and was busy and running her butt off. She deserves a raise!

There were no key cards for your room. Area around the hotel was decent, but not so much at the hotel. Good for in a pinch.

Excellent staff! Key card system was working.

The AC isn't always reliable depending on room. Parking is great. The remote for the tv doesn't always work well. The laundry room isn't easy to find.

Upon check in was informed key lock did not work in all rooms and we need to be escorted to our rooms. Pretty in convenient.

I was stuck in the elevator for 2 hours before anybody before anybody had even noticed the alarm was going off

The ice machine was broke. Everything else was great.

Property was very dirty, it’s chemical smell in hallways and room, dirt and mold, dirty bathtub, very loud at night, front desk wasn’t there upon arrival (15-20 minute wait).

Unfortunately wasn't! It looked like floor in the room that I staying in wasn't mapped for awhile!

The bathroom had dirt in the corners. I walked on the floor and my feet were dirty.

Roaches all around you in the room. The problem is that they get into your luggage and then spread to your home.

Very clean…would have liked a refrigerator…but the room was still very clean…

The hotel was easy to get to, clean and the beds were extremely comfortable.

I went to the room, it smelled like dog and dog piss. We found where the dog piss is. Would definitely not recommend as the person at the front desk didn’t believe me and was rude about it. He didn’t help me till I found out where it was exactly and started saying how they only had four cleans. Left the room right away and found another motel. My first experience was great but after this experience I would never go again.

Staff was great. The rest was below average. Floor was dirty, hadn’t been mopped forever. Didn’t receive any housekeeping during our two-day stay. No microwave or fridge; although I missed that omission during my booking. Okay for a quick place to sleep, but probably wouldn’t stay there again…

Mold in the vents. Smelled like cigarettes. I have bites on my legs. Not saying it's bed bugs but I don't know. Surface cleaned but the mold was very hard to take.

Staff was friendly and room was clean and comfortable.

We had 2 rooms. AC in one room had an odor. Beds squeked with each movement.

Bed is comfortable. Room is clean. Surprised that there was no fridge or microwave in room. Very spartan room. No Kleenex or glass for water. No extra blankets, pillows or bedspread. Good enough for a quick stop for a decent night's sleep. Certainly nothing special.

Bed was horrible.it was giving horrible sound for every moment

Great value. Comfortable and quiet stay

Room was clean. The air conditioning sucked and the room was humid and musty.

Everything was nice just wish ya had microwave in room with refrigerator

Felt like people living there. Very noisy.

The ceiling was falling apart and the doors didn’t shut all the way so you could hear everything.

No hair dryer in room, no shampoo in room. Unsafe area

Don’t believe the no smoking policy. Each night it smelled like weed. It was mostly in the hall and elevator but one night it was drifting into our room. I should have expected less but when I saw no smoking I believed them and it was a daily thing for all 5 night but especially our last night which was Friday night. Bottom line is unless you enjoy being around the smell like a skunk pay for another hotel.

Marcus was great at check in supper nice and great customer service the other staff in the morning was not as nice or friendly and had bad customer service and a attitude

I originally reserved for 3 nights. I needed to stay a forth night and made a second reservation for a 4th night. I asked them to clean the room. They confirmed the room would be clean and when I returned late after noon the room was never cleaned. Housekeeping was gone for the day and I had to change my own sheets. And of course the bathroom was not cleaned. I requested to be changed to a clean room and the manager Rosie did not approved it. I had to change my sheets and sweep the room. That’s the only cleaning I could do.

The hotel staff did not do enough to deal with a guests who were screaming, shouting and fighting from 2 am to 6 am at night on Jan 14. I woke up at 2 am and could never sleep feeling scared and disturbed from the aggressive and loud arguments and moving of heavy objectives coming from above my room. I called the hotel staff twice and went down to the lobby twice between 2 am and 5 am. This is not acceptable and I feel that I am entitled to refund for that night.

Everything about the check in was great , the only thing thatvis annoying is the fact that housekeeping starts banging on doors at 830 am when check out is at 11am , i paid $10 to check in early just for housekeeping to start knocking and waking us up hours before we are supposed to check out , its rude and annoying ,please stop that

The service was very, very bad. Late check in 12am 8/2/25. My daughter was thrown out at 11am when Danny the front desk rep harassed her w many calls and told her she couldn’t stay there until her dad came back 10 min…wouldn’t let her wait in lobby and told her to walk to Wendy’s to wait. I was told I had till 12noon checkout by at check in. My daughter was crying hysterically and traumatized by this event. I am pursuing legal action so this never happens again to anyone else at motel 6. The rep Danny left for the day when he told me I couldn’t make a verbal or formal complaint to him.

Danny at the front desk was extremely slow and inattentive upon finally getting into my room. The television was not working I asked for some assistance it took him 25 minutes to arrive in the room. He spent some time pushing buttons and plugging things and ultimately not fixing the problem, when asked if he could call his manager and see what the options were he give me a call the call was cut off and he never called me back so I went down to the front desk and he made me wait another 15 minutes until he explained what he’d explained before about getting a discount on my next day, but he couldn’t define what that would look like And then not being able to definitively tell me what my next room would cost should I take the discount? I asked what my other option was he said take another room so I said let’s do that it was another 25 minutes before I finally got into a room that had a working TV , and all while having to suffer some indignity at this young man insinuating that I was somehow scary which I wasn’t I said nothing not not a single swearword I I just was and it was obvious and that’s that it was an unsatisfactory experience at a place that I stay off and where normally I check in in a matter of minutes and everything’s fine

staff was friendly, all except one guy

Waited 10 minutes before receptionist appeared

Staff was friendly and room was clean and comfortable.

The staff is beyond nice! They ALL will go out of their way for you… very friendly. Khala at the front desk s great! Property old & some things don’t work but you get what you pay for. It’s a good room for a good price

Good location

The rooms are clean. The tv had no signal. A bath tub was built in our room. No breakfast, except for coffee. No shade for parking around. The property is a little hidden from main road. Easy access to neighborhood and dining, and highway. No noisy environment. Expedia booking works perfect, no credit card needed for check in and check out.

Convenient

The motel is only 2 miles from downtown Naperville, it's convenient off I-88. Plenty of shopping and dining options are nearby. Don't let the low-price fool you, the room was clean and comfortable.

It was located in a nice spot, had easy parking, and was economical

Clean and economical and efficient. I really appreciated my stay here. Affordable, convenient, and no hassle ☺️

There are only two ice machines in the whole complex couldn't find one onthe 2nd floor. Not totally soundproof, but people are very respectful after 9PM ehen coming in.

Very convenient location.

It is very close to the community that I was doing my training. There were a lot of places nearby where someone can purchase meals.

close to 88

Everything was great. We were able to walk over to a good Chinese restaurant and ate outside with our dog. The only negative was that three different times I saw three different people standing out in the parking lot with phones in hand. I hope they were just waiting for food delivery rather than any nefarious?

Not bad for night say if all you need is a bed and shower. No breakfast, no microwave, no refrigerator, no coffee machine, no alarm clock, weekly room service but towels available on request. Location is convenient to many food places.

The rooms are clean. The tv had no signal. A bath tub was built in our room. No breakfast, except for coffee. No shade for parking around. The property is a little hidden from main road. Easy access to neighborhood and dining, and highway. No noisy environment. Expedia booking works perfect, no credit card needed for check in and check out.

It's Oookay, as usual Motel 6 is Lacking Bcuz you don't have a MICROWAVE or REFRIGERATOR in the room or FREE BREAKFAST....

Staff was nice and place was clean. There was no microwave or refrigerator inside the rooms. No shampoo and no free breakfast

No breakfast

no microwave, no refrigerator, toilet wouldn't flush, no breakfast, horrible bed, room 222 (mine) is directly above the main entrance with a door that slammed shut so violently that it shook the floor. Really challenging to figure out how to actually get from the street to the hotel itself.

If you're looking for a very inexpensive place for a one night stay in South DuPage county, this place fits the bill. No clock, no microwave, no refrigerator, no room coffee and very poor lighting - a true no-frills room. No breakfast, but coffee is served from 7A to 11A. However, if you just want to arrive, drop your luggage, go to sleep, get up the next morning and leave, the room was clean and the TV worked well.

It is very close to the community that I was doing my training. There were a lot of places nearby where someone can purchase meals.

The rooms are clean and the place is close to a lot of restaurants. The staff is always nice and courteous.