Diamonds Lodge near York Hospital

All in all, we had a pleasant stay. The property and ground floor twin room was clean and comfortable with all the basic facilities required. It's also a good location within around 15/20 minutes to the city centre and directly across from the hospital. The lady I spoke to on the phone on check in and to gain entry was friendly and helpful. This is mind, our last minute booked stay was very good value for money. My only suggestion to management would be to change the bed in the room above room 2 as the squeakiness which continued on and off for quite a long while in the room above caused some awkwardness and use of headphones for our mum and 12yo daughter stay.

Easy check in, suoer clean. The bed was confy. Does not happen often. Yes, there was an issue with the fan extractor which was annoying but is a minor thing. Will use again soon

There was no one to meet us. They had not sent details for the codes needed even tho I had done the online check in. The several numbers on the emails and their door did not answer and therefore anxiety kicked in for both me and my partner. She then found a different number on their website. My partner talked to the woman, but then was put on hold for an exceed in amount of time making her wonder if the line had cut. It's not the way anyone wants to start a stay over. It ruined my birthday evening, as it left me upset!

Plug in shower was dirty

Quarto com cheiro muito forte de cigarro. Isso causou um incômodo muito grande a minha família