Name: Best Western La Grande Hacienda
Address: 1401 North 2nd Street, Cherokee, Iowa, United States of America, Cherokee, Iowa, US
Price range: $75–$140 per night
Rating: 7.83

What guests think

Across reviews, Best Western La Grande Hacienda earns frequent praise for friendly staff, generally clean and quiet rooms, and a convenient location near dining, while many guests note that the property feels dated and the indoor pool is often unavailable.

Cleanliness feedback is mixed: several guests found rooms and common areas very clean, but others reported musty odors, dirty carpets or bathrooms, and inconsistent housekeeping. Breakfast is commonly described as good with plenty of choices, though a few mention lukewarm items or occasional shortages. Travelers also note comfortable beds and easy parking, but periodic maintenance issues like malfunctioning A/C, slow drains, or dim lighting occur. Expect a basic, quiet stay with friendly service, but check pool status and room condition before arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool is frequently closed or under maintenance, with some reports of green water or strong chemical fumes during work. Parking is easy and well lit, and several guests say the property feels dated.

Related guest reviews

4

Jason

Feb 16, 2024

·

Stayed 2 nights

Property is very old and dated.

8

Paul

Aug 4, 2024

·

Stayed 1 night

We chose this hotel because it had an indoor pool. Unfortunately, it was not open. The water was dark green so it looks like it has been closed for quite some time.

6

Robert

Oct 22, 2023

·

Stayed 1 night

The big issue was the swimming pool was under maintenance repairs. Seeing the pool listed as an ammendity was the highlight so our kids good swim.

8

Jessica

Jul 28, 2025

·

Stayed 2 nights

The hotel and staff were great. Convenient location for dining (excellent Mexican restaurant next door), gas, groceries, other restaurants nearby. Parking was easy and right next to the entrance. But the pool was going through some maintenance while we were there, and it was ice cold the one night we used it, then the next day the deck got repainted, and it left an overpoweringly strong chemical fumes smell that persisted and made the pool unusable the next night.

8

Richard

Jun 22, 2024

·

Stayed 1 night

The pool still isn’t open after two years. Little things in the room were irksome. There was only decaf coffee in the room, and a quarter of a roll of toilet paper with no spare. But it was relatively clean, the beds were comfortable. Good Mexican food next door.

6

Joan

Aug 23, 2023

·

Stayed 1 night

Went because of pool to relax and it was closed. Room not clean in places.

6

Chad

Jul 29, 2024

·

Stayed 2 nights

Shower was dirty when we checked in and room smelled rotten. Pool was out of order.

6

Mary

Oct 29, 2023

·

Stayed 1 night

Pool was not available which should have been noted on website! Water looked as if it hadn’t been cleaned in a LONG time. Green sediment on bottom.Room was dark, couple lamps helped, but entering the room it was hard to see!

6

Renee A.

Jul 24, 2024

·

Stayed 1 night

Pool was not working, carpet between beds was wet, carpet was dirty- my white socks were filthy, room smelled very musty.

10

Gayle

Oct 5, 2025

·

Stayed 8 nights

Room was clean and comfortably appointed. Top sheet was as wide as the king bed, i.e., no overhang. Trash taken out, towels and supplies refreshed every other day. I requested and got ground floor room, since there's no elevator. Parking was well lit - even the overflow gravel lot. My brother got adjoining room. That was ok with me, and convenient, but they didn't ask me, just took his word. What if he'd been a stalker?

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms and common areas clean, while others noted musty smells, dirty carpets or bathrooms, and missed or delayed housekeeping.

Related guest reviews

2

Anne

Jun 17, 2025

·

Stayed 1 night

No power. Smells musty. Does not look clean. Did not stay

2

stephanie

Aug 25, 2024

·

Stayed 1 night

Very dirty

8

Justin

Sep 25, 2025

·

Stayed 1 night

Nice and clean.

6

Crystal

Jul 20, 2025

·

Stayed 4 nights

We stay at this property fairly often to visit family, and it’s sorely in need of TLC. Hallways are dark, common area carpets show signs of heavy soiling, grout shows mildew and age. We had to ask for housekeeping services after the fourth day because our room had never been serviced - trash was overflowing and we were out of towels. Every employee we interacted with was very friendly, it just seems that they may be understaffed.

10

Katherine

Feb 14, 2025

·

Stayed 1 night

Everything was super clean and the breakfast area was well stocked.

6

Chad

Jul 29, 2024

·

Stayed 2 nights

Shower was dirty when we checked in and room smelled rotten. Pool was out of order.

10

barbara

May 23, 2024

·

Stayed 3 nights

Good clean and breakfast was good.

4

Tammie

Aug 13, 2023

·

Stayed 2 nights

Bedding was dirty….shower curtain was moldy…lamp didn’t work….Icebox didn’t work….water smelled of chlorine pool water…sink didn’t drain….carpet was so dirty… walls had stuff all over them…rooms that weren’t cleaned were left with the doors wide open…some rooms didn’t even get cleaned The entire time we were there. Employees smelled of weed… pool was under construction but it just looked like it needed a good clean.…no sign or indication that the pool was closed until went to access it and had to ask why the doors were locked. Breakfast was free was less than desirable.

6

Renee A.

Jul 24, 2024

·

Stayed 1 night

Pool was not working, carpet between beds was wet, carpet was dirty- my white socks were filthy, room smelled very musty.

10

Nancy

Sep 21, 2025

·

Stayed 1 night

Clean and quiet.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally quiet with comfortable beds, but several note dated decor, dim lighting, and maintenance issues such as noisy or nonworking A/C, slow drains, and tubs that don’t hold water.

Related guest reviews

4

Edgar

May 5, 2024

·

Stayed 2 nights

Pool is broken…. Locals said for over a year. Definitely should have been told this! Bathtub didn’t hold water. Dirt was dropping from ceiling fan. Did have a nice breakfast and nice employees

8

Dayna

Apr 24, 2025

·

Stayed 2 nights

This was a very quiet property. Our room overlooked the pool area and had a strong bleach smell all the time. The breakfast was good. Several items to pick from. The facility could use a makeover but was overall mice.

10

Daniel

May 10, 2025

·

Stayed 2 nights

Friendly service. Nice room.

4

Jason

Feb 16, 2024

·

Stayed 2 nights

Property is very old and dated.

2

Steven

Sep 25, 2024

·

Stayed 2 nights

Room was “clean” but smelled awful. Ac didn’t work and never once received towels or had room redone.

6

Tammy

Jul 27, 2023

·

Stayed 1 night

This is a place to lay your head; could use serious updating.

10

Todd

Jun 1, 2025

·

Stayed 1 night

Very comfortable beds and very quiet

10

David

Sep 9, 2025

·

Stayed 2 nights

Quiet and clean

8

Dan

Sep 27, 2024

·

Stayed 1 night

Very clean and comfortable. Bed was a bit bouncy but I slept well. A/C was noisy but worked well.

6

Mary

Oct 29, 2023

·

Stayed 1 night

Pool was not available which should have been noted on website! Water looked as if it hadn’t been cleaned in a LONG time. Green sediment on bottom.Room was dark, couple lamps helped, but entering the room it was hard to see!

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Service

Staff are frequently described as friendly, helpful, and efficient at check-in. However, a few guests reported housekeeping lapses, booking or billing issues, and poor communication about the closed pool.

Related guest reviews

2

Jose

Jan 11, 2023

·

Stayed 19,367 nights

They charge my card 3 times and at this point they can’t explain what happened. I am very disappointed about this place

10

Johnny

Jul 27, 2025

·

Stayed 1 night

Sam was amazing!

8

Jamie

Mar 22, 2024

·

Stayed 1 night

I arrived very late and check in was quick and easy

2

Joshua

Jul 27, 2024

·

Stayed 1 night

I had a room booked and there was none available. I had to find other lodging that night.

6

Crystal

Jul 20, 2025

·

Stayed 4 nights

We stay at this property fairly often to visit family, and it’s sorely in need of TLC. Hallways are dark, common area carpets show signs of heavy soiling, grout shows mildew and age. We had to ask for housekeeping services after the fourth day because our room had never been serviced - trash was overflowing and we were out of towels. Every employee we interacted with was very friendly, it just seems that they may be understaffed.

10

Ronald

May 25, 2025

·

Stayed 1 night

Very friendly and helpful staff

10

Martha

Jan 12, 2025

·

Stayed 1 night

Nice place to stay. Check in was quick. Thank you.

10

Miguel

Aug 12, 2025

·

Stayed 2 nights

Receptionist Sam was great and inviting, would be back

8

stephen

Jun 13, 2023

·

Stayed 1 night

Staff was very helpful in giving us directions to a wedding venue. Also the breakfast was very good, and easy to get too

4

Weston

Apr 13, 2023

·

Stayed 6 nights

Asked 2 days in a row for clean bedding due to something causing me whelps and itching and never was done

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Location

Convenient location near a Mexican restaurant, gas, and groceries; several guests found it handy for their plans. One reviewer felt it was out of the way.

Related guest reviews

8

Michael

Nov 18, 2024

·

Stayed 3 nights

There is a Great Mexican Restaurant right across the parking lot!

10

Michele

Jun 22, 2025

·

Stayed 1 night

It's very clean and well kept! The pool was fantastic and Mexican restaurant next door!

8

Jessica

Jul 28, 2025

·

Stayed 2 nights

The hotel and staff were great. Convenient location for dining (excellent Mexican restaurant next door), gas, groceries, other restaurants nearby. Parking was easy and right next to the entrance. But the pool was going through some maintenance while we were there, and it was ice cold the one night we used it, then the next day the deck got repainted, and it left an overpoweringly strong chemical fumes smell that persisted and made the pool unusable the next night.

10

Fredrick

Aug 16, 2024

·

Stayed 2 nights

Location worked for our needs perfectly.

2

Marc

May 13, 2024

·

Stayed 1 night

I waited to give this review. To get this right in my head. I don't like giving bad reviews. Booked this hotel even though out of the way (40 miles each) Because it said it had a pool on this website, Expedia and their corporate website. Upon getting there we find out the pool has been closed for a year due to broken pipes. The clerk insisted that the website said that. But my wife and I could not find it anywhere. Tired and frustrated we got our room, And just wanted to rest after 452 miles of driving. The carpets in the hallways and room were dirty. The room smelled musty. The breakfast was was the least appetizing of all the hotels we stayed not bad, just not good. I hate to give that report but of the 8 hotels we stayed in on our 3,000 mile trip this was the worst.

10

Cheryl

Feb 3, 2024

·

Stayed 1 night

Very very good! Location, checkin, price, comfortable beds, price, and an excellent breakfast layout.

10

David

May 31, 2024

·

Stayed 1 night

Handy

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Dining

Breakfast is often praised as good with plenty of options and a well-stocked setup. A few reviews mention lukewarm items or occasional shortages like milk.

Related guest reviews

10

william

Sep 10, 2023

·

Stayed 1 night

Friendly staff- clean halls & fresh smelling rooms. The breakfast food had flavor and there were plenty of choices.

10

Glenda

Apr 8, 2023

·

Stayed 1 night

The property was clean, the breakfast was good. Lots of options and hot.

10

Angela

Jun 25, 2023

·

Stayed 1 night

Breakfast was awesome!!!

4

Michele

Dec 12, 2022

·

Stayed 2 nights

There is not enough outlets by the bed for people who charge phones, use cpap devices and other tech devices. Pool still not cleaned in over a month and is non-operational. Breakfast food not hot and they ran out of milk. How do you do that?

8

Dayna

Apr 24, 2025

·

Stayed 2 nights

This was a very quiet property. Our room overlooked the pool area and had a strong bleach smell all the time. The breakfast was good. Several items to pick from. The facility could use a makeover but was overall mice.

10

Katherine

Feb 14, 2025

·

Stayed 1 night

Everything was super clean and the breakfast area was well stocked.

2

Marc

May 13, 2024

·

Stayed 1 night

I waited to give this review. To get this right in my head. I don't like giving bad reviews. Booked this hotel even though out of the way (40 miles each) Because it said it had a pool on this website, Expedia and their corporate website. Upon getting there we find out the pool has been closed for a year due to broken pipes. The clerk insisted that the website said that. But my wife and I could not find it anywhere. Tired and frustrated we got our room, And just wanted to rest after 452 miles of driving. The carpets in the hallways and room were dirty. The room smelled musty. The breakfast was was the least appetizing of all the hotels we stayed not bad, just not good. I hate to give that report but of the 8 hotels we stayed in on our 3,000 mile trip this was the worst.

10

barbara

May 23, 2024

·

Stayed 3 nights

Good clean and breakfast was good.

10

Cheryl

Feb 3, 2024

·

Stayed 1 night

Very very good! Location, checkin, price, comfortable beds, price, and an excellent breakfast layout.

8

stephen

Jun 13, 2023

·

Stayed 1 night

Staff was very helpful in giving us directions to a wedding venue. Also the breakfast was very good, and easy to get too

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AI-generated summary based on recent guest reviews

Month	Average price
January	$86
February	$90
March	$98
April	$100
May	$113
June	$94
July	$82
August	$84
September	$100
October	$103
November	$92
December	$83

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $86	21 $78	22 $75	23 $79	24 $75	25 $75	26 $84
27 $75	28 $75	29 $79	30 $75

Su	Mo	Tu	We	Th	Fr	Sa
				1 $79	2 $79	3 $75
4 $126	5 $140	6 $126	7 $139	8 $132	9 $126	10 $131
11 $75	12 $77	13 $84	14 $79	15 $78	16 $79	17 $79
18 $77	19 $84	20 $77	21 $79	22 $82	23 $85	24 $75
25 $85	26 $82	27 $85	28 $85	29 $86	30 $85	31 $85

Best Western La Grande Hacienda

Prices for Best Western La Grande Hacienda

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Walk-In Shower)

Standard Room, 1 King Bed (2Nd Floor)

Standard Room, 1 King Bed (1St Floor)

Guest reviews of Best Western La Grande Hacienda

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Best Western La Grande Hacienda

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