Name: Best Western Oswego Hotel
Address: 2055 Wiesbrook Dr, Oswego, Illinois, United States of America, Oswego, Illinois, US
Price range: $78–$207 per night
Rating: 8.4

What guests think

Across reviews of Best Western Oswego Hotel, guests frequently praise the welcoming staff, a generally satisfying complimentary breakfast, and a quiet, convenient location near shops and restaurants that works well for quick visits, work trips, and family stays.

Rooms are often spacious and comfortable, though some guests found beds firm and noted noise from halls or the floor above. Cleanliness is generally solid, but reports of odors, dirty carpets or linens, and occasional pests appear. Housekeeping is not provided daily and towel exchanges may require bringing used linens to the desk; facilities also draw mixed feedback with pool closures, small or chilly water, and sporadic maintenance issues. Expect a budget-friendly stay with practical comforts and a few operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the indoor pool is sometimes closed, small, or chilly, there is no hot tub, and the elevator or key cards have had issues. Positives include an on-site EV charger and generally usable parking.

Related guest reviews

10

Hannah

Jan 8, 2024

·

Stayed 2 nights

We stayed here while visiting family in the area. The room was spacious and clean, very comfortable. The pool was undergoing repairs so that was the only downside. The breakfast was good and the staff was so helpful. Hats off to Ben who saved us (I reserved the wrong day!) and continued to provide kind service during our two night stay. Will definitely return.

8

CHITOKA

Dec 26, 2023

·

Stayed 7 nights

I chose this property due to the indoor pool. I stayed for a week and the pool was never accessible due to “maintenance” yet no one was actually doing anything. The pool was closed so I paid extra and drove further for nothing. Call ahead to verify the status of the pool if it’s an amenity that you’re going to be interested in utilizing.

8

Scott

Jun 23, 2024

·

Stayed 1 night

Overall I'd recommend this hotel for a quick stay. The rooms and hotel where clean. The pictures on their website are deceiving because it shows a hot tub in the pool area but there isn't one.

8

Amy

Jun 13, 2025

·

Stayed 2 nights

I liked that there was an EV charger for our PHEV. Plus it requires staff to unlock it so that the public can't charge there.

6

Trinitee

Dec 18, 2023

·

Stayed 2 nights

The pool was closed

10

Thomas

Jul 22, 2024

·

Stayed 3 nights

Great location, good rates, large room, gym, pool, breakfast

8

Charles Rockwell

Dec 19, 2022

·

Stayed 19,344 nights

Pool to small and hrs of use shut down to early and no hot tub

8

jose

Dec 31, 2023

·

Stayed 4 nights

The hotel is really clean breakfast is amazing just couple things The filter of the ac wasn’t clean and they never open the pool I was there for 5 day and one of razón I rent a room there is because the property got pool

8

Jasmine

Aug 1, 2025

·

Stayed 2 nights

Great service, but elevator didn’t work the entire time of our stay.

10

Jeff

Jul 15, 2024

·

Stayed 2 nights

Clean room. Quiet location, close to food and shopping. Good breakfast. Very small pool. Keys had to be programmed several times over 2 day stay. Staff very helpful.

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Cleanliness

Reviews often note clean rooms and public areas, but there are recurring complaints about odors, stained or dirty linens and carpets, and occasional maintenance or pest issues.

Related guest reviews

8

Thomas

Jul 9, 2025

·

Stayed 2 nights

The property is a little tired, but overall it is clean and in good repair. My room had a musty smell that mostly went away once I ran the air conditioner for a while.

8

Perry

Oct 30, 2023

·

Stayed 2 nights

Breakfast was good, parking is tight, carpet is dirty, but overall was ok!

6

Sellie

Dec 22, 2024

·

Stayed 1 night

Walls were thin, you could hear the people running upstairs like you lived in an apartment. One of the towels had pubic hair on it. Water for shower took 5 minutes to warm up. Room was roomy but the breakfast was the usual , not appealing. One of the doors to enter was broke where anyone could walk in the facility. The front desk guy was great at his job, but the amenities need upgrading. TV wasn’t a smart tv, and didn’t have the original controller.

6

Jillian

Jun 18, 2024

·

Stayed 3 nights

Property was close to familly. I didn't like the carpet. It looked nice when we came in the room but my feet were black from walking in the room. It was so dirty I had to wear my shoes after my shower.

10

Jamie

Dec 27, 2025

·

Stayed 3 nights

Room was clean. No reservation about taking your shoes and sock off and walk barefoot on the carpet and floor. Bathroom and shower were very good condition also.

4

Eunice

Jul 18, 2025

·

Stayed 1 night

For 195.00 a night I would have thought I could shower but with hairs in the sink and in the towels we were completely disgusted

10

Melanie

Sep 22, 2023

·

Stayed 2 nights

The hotel was very clean, the staff was great and the location was close to lots of shopping and dining options. Only an hour from Chicago, too. Highly recommend!

8

Shawnesha

Jul 23, 2025

·

Stayed 2 nights

Staff was great!! Downside was the smell of the area and building smelled as if they are having some sewer problems. My family and I went and bought plug ins for our rooms but the smell outside the rooms was terrible other than that

4

Salvador

Dec 3, 2024

·

Stayed 2 nights

Initially, room seemed great. Woke up and ate breakfast in room. As I was seated, two cockroaches appeared from behind the coffee machine. Took a shower to only have the stopper not work. So took a shower in ankle deep water. You could tell from the chrome that the room had not been cleaned properly prior to visit. Just surprised because location seemed good but hotel room was not clean.

10

jaclyn

Jan 3, 2024

·

Stayed 1 night

Cleanest hotel I have ever stayed in.

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Rooms

Rooms are frequently spacious and well laid out, with some suites and kitchenettes, and many find them comfortable and quiet. Drawbacks include firm beds, noise from hallways or upper floors, dated elements, and occasional in-room maintenance or amenity gaps.

Related guest reviews

8

Carmen

Nov 25, 2025

·

Stayed 3 nights

Room was nice and spacious and clean

6

Larry

Nov 10, 2025

·

Stayed 2 nights

Beds are hard and definitely have been there a long time. Room was clean. Good hot breakfast.

6

Sellie

Dec 22, 2024

·

Stayed 1 night

Walls were thin, you could hear the people running upstairs like you lived in an apartment. One of the towels had pubic hair on it. Water for shower took 5 minutes to warm up. Room was roomy but the breakfast was the usual , not appealing. One of the doors to enter was broke where anyone could walk in the facility. The front desk guy was great at his job, but the amenities need upgrading. TV wasn’t a smart tv, and didn’t have the original controller.

6

mercedita

Apr 12, 2023

·

Stayed 2 nights

Dirty pool, too small, limited breakfast. However, layout is good and not noisy when you’re inside the room.

6

Anne

Aug 27, 2023

·

Stayed 1 night

Low ceilings; dim lighting. Even though it was updated it look old and felt cheap. Comfortable beds; safe. Sub-par breakfast

8

Alison

Apr 11, 2025

·

Stayed 1 night

The rooms were comfortable. Kinda weird that I had to ask for a hair dryer at check-in.

6

Erin

Jul 21, 2025

·

Stayed 1 night

Property was pretty average. Staff was very friendly. The room was clean but the bed was very hard. Was not crazy about the security doors being propped open so that anyone could come and go. The free, continental breakfast was very nice and had plenty of options.

6

Bruce

Jun 24, 2025

·

Stayed 1 night

Room divider needs tightened up. Rattles with foot traffic upstairs. No hair dryer in room.

10

Kendra

Aug 25, 2025

·

Stayed 2 nights

The room was large, with a sitting area, a kitchenette, and bathroom. We were very happy with the room. The breakfast was delicious with many hot and cold options. We would stay again.

8

Robert

Jul 12, 2024

·

Stayed 2 nights

Overall it was a nice place to stay. We had no issues at all. The only thing that was a little annoying was the low water pressure in the shower. However, that wasn't a big issue for us. I would certainly stay at this facility again.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, accommodating, and responsive, with several shout outs to front desk and breakfast teams. However, housekeeping is not provided daily and towel exchanges may require bringing used linens to the desk, and a few guests reported rude interactions.

Related guest reviews

10

Kimberly

Dec 31, 2025

·

Stayed 2 nights

Had a great 2-night stay at this hotel. Jenny at the front desk was super-helpful answering questions and making sure I had everything I needed. The room was very clean and quiet. The breakfast had a wide variety of food on offer, much more than most hotels these days. My only (minor) complaint is that the cleaning products they use have a very strong odor which I didn't care for.

10

Joe

May 10, 2024

·

Stayed 1 night

The staff is fantastic!! Ben at the front desk is very helpful and Diane who staffs the breakfast bar on weekends goes above and beyond to help the people staying there.

8

Jessica

Sep 4, 2025

·

Stayed 1 night

Gentleman at the front desk was a little bit rude.

10

Gustavo

Dec 10, 2025

·

Stayed 2 nights

Tucker the front desk agent was awesome! So was the breakfast lady. She was so sweet!

8

Monica

Aug 1, 2025

·

Stayed 4 nights

Good place and choice for the area. Noisy since placed by the elevator. Responsive when needed. Clean. One evening desk person was not trained properly and provided poor service.

10

Terri

Aug 9, 2025

·

Stayed 2 nights

Benjamin from the front desk was absolutely the best!! He was helpful, considerate, kind, always had a smile on his face and never once acted as if we were an inconvenience! The house keeping ladies were kind and friendly and always smiled!! This is by far one of the best hotels I have ever stayed at, hands down! The guy making that was doing the breakfast was busy and always making sure there was enough food and kept the area top notch clean! Thank you for a wonderful stay! We will be back!!

2

Kristen

Sep 29, 2025

·

Stayed 4 nights

It was the worst hotel we ever stayed in. There is no housekeeping and when we first got there the toilet was stopped up and the guy at the front desk said i can bring you a plunger but you'll have to fix it yourself...really. This place is an absolute dump I wouldn't stay there again even if they paid me!

10

Jen

Dec 30, 2024

·

Stayed 2 nights

Jenny was wonderful checking us in. She made sure we new all the quirks. Ie the towels and hair blower. Im not sure who worked Christmas morning but he was great with my Dad and getting us the ambulance.

6

Jamie

Oct 18, 2025

·

Stayed 2 nights

My biggest problem was when you needed more towels you had to bring the dirty ones down or they would not give any to you. 2 out of the three front desk people were rude. The man who ran the kitchen would just stare at you.. little uncomfortable. Housekeeping was not provided daily(I guess understaffed). There was a homeless man every morning in the kitchen making food and he took it outside and ate standing over a garbage can. Also creepy. All the other staff just ignored you as if you were not even there. No Hi how are you? So I found that weird and rude. Not sure I would stay there again. Unless it was a last resort.

10

Andrew

May 7, 2025

·

Stayed 3 nights

We had to extend our stay a couple times and they moved things around so we could remain in our same room.

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Location

Quiet setting convenient to shopping and restaurants, generally safe. Most places require a short drive rather than walking.

Related guest reviews

10

James

Aug 9, 2025

·

Stayed 3 nights

Quiet and safe and close to mostly all stores and restaurants but must drive.

8

Paulo

Apr 10, 2024

·

Stayed 2 nights

Quiet and close to routes that can take you to stores

10

César y Thelma

May 30, 2025

·

Stayed 2 nights

Convenient location

10

Ian

Aug 26, 2025

·

Stayed 1 night

Close to family and services.

10

William J

Jul 7, 2024

·

Stayed 2 nights

Perfect location friendly staff close to everything i needed safe area everything functional priced right ,I’ll be back next time im in town.

8

Luis

Apr 25, 2024

·

Stayed 2 nights

Quiet clean and convenient

10

John

Nov 29, 2025

·

Stayed 3 nights

Nice room, nice people at front desk. Like the location

10

William

Apr 7, 2024

·

Stayed 1 night

Nice location to everything

10

Donald E

Oct 6, 2025

·

Stayed 2 nights

The location was very good for my activities. The room was in good shape. I was able to park near the front.

8

Rosanne

Jul 25, 2025

·

Stayed 2 nights

The staff was great..Room was clean and convenient for my stay. The location has plenty of places to shop within 5 miles radius.

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Dining

Breakfast is often described as good with hot and cold options and attentive staff. Some stays found a limited selection or missing items, and a few guests were dissatisfied.

Related guest reviews

10

Kimberly

Dec 31, 2025

·

Stayed 2 nights

Had a great 2-night stay at this hotel. Jenny at the front desk was super-helpful answering questions and making sure I had everything I needed. The room was very clean and quiet. The breakfast had a wide variety of food on offer, much more than most hotels these days. My only (minor) complaint is that the cleaning products they use have a very strong odor which I didn't care for.

2

Carolyn

Aug 15, 2025

·

Stayed 2 nights

Breakfast made me and my boyfriend sick to our stomachs both days. Room smelled like dirty socks the whole stay. Bed was harder than a rock. Definitely unhappy with our stay and will not be coming back to this hotel.

8

Franklin

Dec 29, 2025

·

Stayed 1 night

Limited breakfast menu.

8

Joseph

Apr 1, 2024

·

Stayed 3 nights

The room was quiet and clean as expected. The service was outstanding. Breakfast with the biscuits and gravy was exceptional. Would definetely stay again!

10

Kathy

Jan 27, 2024

·

Stayed 3 nights

Very pleasant stay. Room was clean and comfortable. Quiet area with plenty of restaurants near by. Breakfast was very good with many options.

8

jim

Aug 9, 2024

·

Stayed 1 night

Good value for the price, the room as clean and the fridge microwave combo was nice. Breakfast was lacking, it seems they offer more options at times but put out a limited offering this Friday morning.

8

Roxane

May 28, 2025

·

Stayed 1 night

The property was clean. The check in was quick and the gentleman was super friendly. Breakfast not so good. Went down at 8 and not to much left to choose from. No bagels and only a couple muffins. I ended up getting an oatmeal I had to make and an apple as that was only fruit. Orange juice not good.They only had sausage no bacon.

8

Tara

Jul 14, 2025

·

Stayed 1 night

Clean and great amenities. Good variety in breakfast items! The lady (I am so sorry I can't remember her name) in charge of breakfast was so friendly and helpful with setting things out and making sure everyone was enjoying themselves. 10/10 recommend this place for the breakfast experience alone. Pancake maker is amazing!

10

Robert

Jan 7, 2023

·

Stayed 1 night

This was perhaps one of the best mid-priced hotels we have stayed in. Everything was top notch: check-in, room cleanliness, helpful staff, breakfast food. I give this location my highest recommendation.

10

Kendra

Aug 25, 2025

·

Stayed 2 nights

The room was large, with a sitting area, a kitchenette, and bathroom. We were very happy with the room. The breakfast was delicious with many hot and cold options. We would stay again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$75
February	$79
March	$88
April	$87
May	$105
June	$113
July	$114
September	$99
October	$97
November	$87
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $124	16 $117	17 $112	18 $207	19 $198
20 $82	21 $89	22 $89	23 $99	24 $99	25 $119	26 $146
27 $90	28 $86	29 $86	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $87	2 $119	3 $139
4 $80	5 $78	6 $84	7 $84	8 $93	9 $197	10 $149
11 $80	12 $84	13 $78	14 $84	15 $92	16 $109	17 $109
18 $80	19 $84	20 $84	21 $84	22 $78	23 $116	24 $117
25 $80	26 $84	27 $84	28 $84	29 $84	30 $113	31 $112

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (With Sofabed)

Suite, 1 Queen Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

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FAQs about Best Western Oswego Hotel

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