Days Inn by Wyndham Wheat Ridge/Denver West

This hotel is being renovated. Their lobby is done and looks nice. Our room was renovated with a very nice new bed, so we slept well. We were in the back, so no noise from I-70. An extra blanket would have been nice.

The bed did feel stiff. The restroom light consistently flickered. The AC system was out of date and not working, we assumed to give the heater a try but was overly uncomfortably hot. Check in is at 3, and when I called over the phone about early check in the man at the front desk was rude (was an asian man/ the latino man was friendly when we did the key drop off)

Tv didn’t work, and they did not give me back my deposit after they said they did. Really it’s the first time I’ve had any issues with this place.

So many things to say. The beds looked clean, I did check for bugs and there were none so there was that on their side but there was sand or dirt in the beds. The beds were spring so very uncomfortable. The toilet worked but you had to rig the plug in the tank so it'd fill up. The cable tv didn't work. The light outside the window was so bright it kept my kids awake. The noise was awful too! If anyone talked outside, you could hear the full convo. The traffic noise was just as bad. I had to put sleep music on my phone at full volume to drown out the noises so my kids would sleep. Then worst of all when I went to check out at 730 am the office was closed until 8. I've only seen that in small towns not cities! I ran an errand and came back to check out. It was 820 by then and no one was still there. No one showed until 840. The staff was mean and rude to me. Like it was my fault he had to be there. The room was on a centralized ac/heat unit so it was hot while we slept. Only thing going for thus place is location. You could walk 30 minutes to Walmart if you needed to.

I paid through hotels.com and when I went to the hotel to check in and they wouldn't let me check in. The guy at the desk was rude and disrespectful. I've never been to a hotel where they are so unprofessional.