Name: Courtyard Chicago Wood Dale / Itasca
Address: 900 North Wood Dale Road, Wood Dale, Illinois, United States of America, Wood Dale, Illinois, US
Price range: $130–$547 per night
Rating: 8.23

What guests think

At Courtyard Chicago Wood Dale / Itasca, travelers often report clean rooms and friendly staff, but recurring concerns include an infrequent, time-limited airport shuttle and an industrial location with few nearby dining options.

Rooms are generally comfortable, though several guests mention dated features, limited thermostat control, lack of in-room microwaves, and occasional noise or odors. Facilities like the pool and gym are appreciated, parking is easy, yet the bistro/Starbucks have inconsistent hours and breakfast can be costly with slow service. Expect a practical airport stop with trade-offs in convenience and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool and gym and find parking easy. However, the airport shuttle runs only hourly with limited hours and mixed reliability, and some amenities (bistro/Starbucks, fire pit, elevators) were closed, limited, or out of service at times.

Related guest reviews

8

Anthony

Jul 14, 2025

·

Stayed 2 nights

The Balcony was very nice. We enjoyed the pool however it was quite small for the number of guests the Hotel had.

8

Jermaine

Sep 23, 2025

·

Stayed 1 night

Gym was nice! Got a good pump lol!

8

ROSCHELLE

Sep 1, 2025

·

Stayed 2 nights

Pros: Loved the location. Plenty of things to do nearby. Very quiet. Staff super friendly. Cons: Rooms were underwhelming. Bathroom wasn't cleaned. Indoor pool was not heated as advertised.

6

Sreenivas R

Oct 13, 2025

·

Stayed 2 nights

Hotel itself was typical Marriott Courtyard… nice and clean rooms. But it was an industrial location with no dining areas within 2 miles. And to make matters worse, we were told that the in-hotel restaurant is closed over weekends due to worker shortage. Furthermore, the airport shuttle only comes once an hour between 7am and 9pm. It was fairly worthless and we had to use Lyft both nights we were there.

8

Shengpu

Jan 4, 2025

·

Stayed 3 nights

The staff was nice, but their professionalism was a disaster. I waited for the shuttle for two rounds, the first one never came and the second one had a delay of 30 minutes. It was conducted every hour, and I had to wait in 20 degrees air.

2

Jennifer

Sep 16, 2025

·

Stayed 2 nights

I booked this hotel specifically because it had an airport shuttle. Conveniently that wasn’t running on time. After waiting an hour and a half we paid out of pocket for a taxi, which was pretty expensive. Discussed getting reimbursed with staff who said no but they would pay for breakfast. Failed to mention how to pay for breakfast so we paid out-of-pocket for that too. When we submitted the receipt for reimbursement, conveniently they couldn’t do that either. I thought these hotels were in the business of customer service. I won’t be using the Marriott again anytime soon. I would strongly recommend if you’re staying in the area to stay at a nicer hotel and don’t rely on their “shuttle”.

8

Zichen

May 18, 2025

·

Stayed 1 night

early shuttle begins from 7 am

10

Donald

Mar 15, 2025

·

Stayed 1 night

Good night sleep. Only for one night. I was a little upset the airport shuttle didn't start until 7am

10

Elliot

Aug 3, 2025

·

Stayed 1 night

Good options for dinner and breakfast, pool was in good working order, beds were comfortable and rooms were clean.

10

Debra

Nov 21, 2024

·

Stayed 1 night

Used this property for one overnight stay before flight to Rome. It’s just to far away from the airport, the shuttle only runs once an hour, had a long wait at the airport.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise clean rooms and common areas. Others report issues such as musty or foul odors, dirty or poorly maintained bathrooms, pests, and inconsistent housekeeping during multi-night stays.

Related guest reviews

4

Arlene

Aug 7, 2025

·

Stayed 1 night

Dirty bathroom. Shower leak. Carpet wet

10

Kleila

Jul 19, 2024

·

Stayed 1 night

Very clean, service was good. Rooms were nice and clean, very quiet , easy parking . We will definitely book again.

2

April

Aug 5, 2025

·

Stayed 4 nights

Terrible place to stay. Do Not Stay Here If You Are Disabled!! Number one the bathroom was filthy for the disabled room, had to wipe down the shower chair with a Clorox wipe and the grout in the floor was brown. Fire alarm light when off at 1:30 am on our room, no one was evacuating so my partner went to the front desk immediately to see what was wrong and was told by a lazy night person there was no one there to fix it and to try and put a towel over it or switch rooms….I am disabled and need a accessibility room and trying to move all of our stuff over to another room on our last night at 2 am in the morning was just not gonna happen. The front desk lady then just returned to watching something on her phone ignoring my partner. My partner had to come back to the room and try his best to cover the flashing in light, it was flashing in both bathroom and front room and was blinding like a strobe light. Also earlier that evening I had asked for a 1/2 hour late check out and the same front desk person acted like it was a big problem and never made note of it even though she told me12:30 would be fine so we had cleaning people knocking and walking into our room at 11 am while I was in the bathroom and my partner was asleep, I called out over and over from the restroom which is right by the front door that we were still in the room but they just walked on in anyway m, even with our do not disrurb sign up. Sooo much more I could say but not enough room , just do not stay.

2

Keagan

Sep 29, 2025

·

Stayed 2 nights

Whole floor we were on smelled like literal human sh*t the entire time. Idk if a sewer backed up but was disgusting.

4

Norihiro

Jun 22, 2025

·

Stayed 2 nights

Messy in the room, and found bugs and ants inside of room. Convenient location and great staff, but the room was…

10

Aracely

Jul 13, 2025

·

Stayed 1 night

Everyone was very nice and everything was so clean!

8

Dinesh

Oct 14, 2025

·

Stayed 3 nights

Clean rooms

6

michelle

Aug 7, 2025

·

Stayed 3 nights

I am a die hard Marriott guest and will always look for a Marriott property when I travel. This location was not like the others. The employees were professional and helpful. However, the room was musty and smelled of old cigarette smoke and the mattresses were awful and uncomfortable. Marriott properties are known for their fabulous mattresses, not this one. The location is about 8 miles from Ohare and there is a shuttle to and fro at specific hours. The hotel is in an industrial area and there is nothing within walking distance. The restaurant is convenient and cold water is always available in the lobby. I would not come back to this location but hope to remain loyal to Marriott as I stay at other locations.

10

Cody N

Aug 6, 2025

·

Stayed 5 nights

Very clean

10

Tieairrah

Jul 11, 2025

·

Stayed 3 nights

Very clean, great customer service.

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Rooms

Rooms are generally comfortable, with some balconies and good beds. Several guests found them dated or small, noted no in-room microwaves and limited thermostat control, plus occasional noise and maintenance problems (TVs, outlets, patio privacy).

Related guest reviews

6

Heidi

Jun 25, 2024

·

Stayed 1 night

It served its purpose for one night and put us close to O’Hare, but there are very limited options for dining. The property is definitely older, they’ve updated some things but the elevators feel very rickety and you have to walk all the way to the back to access them. The TV in our room kept randomly cycling off and there was no way to stop it, so we kept having to turn it back on and find where we were. The shower did have good pressure though so that’s a plus.

6

Marilyn

Dec 8, 2025

·

Stayed 1 night

My room was very cold because you cannot adjust the thermostat pass 71° . What I don't like about the heating system is motion sensored which means when you are taking a nap or if you are asleep for the night the heat turns off. When I woke up it was 68° in my room. I was freezing. The only microwave is at the front desk where they sell water, chips and other snacks.

10

Khristina

Aug 11, 2025

·

Stayed 1 night

Needs microwave in rooms

8

Patrick

Jan 6, 2025

·

Stayed 1 night

Thin walls and by the airport

6

Kyle

May 24, 2025

·

Stayed 2 nights

We stayed outside the city because downtown prices are outrageous. The property itself is ok. We did NOT like that every first floor room has a walk-out patio door. Doesn’t seem safe. Our toilet didn’t properly flush without holding the handle. Also, vanity area lighting is very dim. Clean and good order generally. Also, a room like this should have a microwave. Paid for breakfast in advance- well worth it; excellent. Not a hotel problem, but traffic from this location into the city is horrendous any day of the week

8

Nabil

Aug 17, 2025

·

Stayed 3 nights

The enly thing that didn't really like, there's no a microwave in the room, as the breakfast isn't included, you should put a microwave in every room

6

Mark

Apr 3, 2023

·

Stayed 1 night

Other guests were noisy late in the night (not the hotel's fault). Was not able to run the fan only on the conditioning system to use for white noise. The fan would only run while heating or cooling, though the thermostat seemed to have that option

8

Chris

Jul 15, 2025

·

Stayed 2 nights

A very nice property and room, and my room was comfortable and quiet with a sliding glass door and balcony. My only complaint is there was no luggage stand or full-length mirror in the room.

6

mike

Jun 8, 2025

·

Stayed 1 night

The mattresses on the beds were terrible. Way to spongy other than that everything else was great. Would not stay again because of the mattress issue. I need an extra firm because of a bad back.

6

Miranda

Sep 29, 2025

·

Stayed 2 nights

Check in and parking was super easy. Part of the reason we booked was for the balcony and the ability to have breakfast/dinner on site. Well, ground floor balconies have zero privacy and the landscaping appeared to be in desperate need for a little TLC. There wasn’t enough staff to run the bistro so we weren’t able to order meals like we had planned. There isn’t a microwave in the room so meals were pretty frustrating when we just wanted to relax. You can’t change the AC to heat/cool and it maxes out at 72 so the room stayed pretty chilly the whole time.

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Service

Staff are frequently described as friendly and helpful across front desk and shuttle. Service consistency varies, with reports of long or inattentive check-in, housekeeping lapses or early knocks, and unmet promises around shuttle timing or reimbursements.

Related guest reviews

4

Blake

Jul 8, 2023

·

Stayed 1 night

My wife and I recently stayed here due to having an overnight layover after flying into Chicago. We planned on using the free airport shuttle service provided by the hotel, and after 2 hours of calling the hotel several times about where to be picked up and when the shuttle was coming to airport, we never were picked up by the shuttle. We ended up getting an Uber and were told by the staff working that night that the hotel would reimburse us for our Uber ride. The next morning when we check out, they then tell us that we cannot be reimbursed because “the shuttle is not guaranteed.” When we asked to talk to the supervisor, he apparently was busy, and we’ve tried to reach out several times to call the supervisor with no luck still. Another thing that was bothersome was that housekeeping tried to come into our room twice before 9:30. We had just had a very long travel day the night before, so we stayed in bed a little longer than usual. The first time they came in, my wife and I were still in bed. They knocked once, and within a few seconds they opened the door. They gave no warning that it housekeeping or anything. We told them to come back later, and so thirty minutes later, they knocked again. We told them to come back later, and when we were leaving our room at around 10:30, they were waiting outside our room to come in. It just felt like they were trying to rush us out of our room.

10

Lucio

Mar 24, 2024

·

Stayed 1 night

Front desk staff is very professional and helpful. I will be returning in the future.

4

Donriquo

Sep 28, 2025

·

Stayed 1 night

It was horrible. The check in process was as very time consuming because there was only clerk to help everyone. Then when we checked out the clerk did not ask how was our stay or anything as he stared at his phone. The curtains were ripped. What a shame and I can’t understand how you got your current ratings. I will google review this as well for future travelers.

10

Denise

Dec 20, 2025

·

Stayed 2 nights

Clean room and very friendly staff

10

Michael

Sep 7, 2025

·

Stayed 6 nights

Great service at every point. Thank you for your kindness.

10

Michael

Nov 28, 2024

·

Stayed 2 nights

Check in was a breeze! Property is well maintained and clean. The young lady who checked me in was awesome! Everyone was kind and helpful.

8

Gary

Jul 2, 2025

·

Stayed 1 night

Front desk clerk very helpful and friendly

2

Jennifer

Sep 16, 2025

·

Stayed 2 nights

I booked this hotel specifically because it had an airport shuttle. Conveniently that wasn’t running on time. After waiting an hour and a half we paid out of pocket for a taxi, which was pretty expensive. Discussed getting reimbursed with staff who said no but they would pay for breakfast. Failed to mention how to pay for breakfast so we paid out-of-pocket for that too. When we submitted the receipt for reimbursement, conveniently they couldn’t do that either. I thought these hotels were in the business of customer service. I won’t be using the Marriott again anytime soon. I would strongly recommend if you’re staying in the area to stay at a nicer hotel and don’t rely on their “shuttle”.

10

Anthony

May 20, 2024

·

Stayed 2 nights

Staff on front desk are amazing , especially Renae who made our stay great especially coming all the way from Australia to pick up a motorhome . She really understands customers and has true empathy for their comfort

6

John

Sep 28, 2025

·

Stayed 2 nights

Staff the night we got there was great but the late night guy was asleep at the desk and wouldn’t wake up. The room was okay but not the cleanest.

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AI-generated summary based on recent guest reviews

Location

Set in an industrial area near O’Hare, convenient for airport access and driving. Few walkable dining options and it’s far from downtown, though some found EL/train access workable.

Related guest reviews

8

Patrick

Aug 14, 2023

·

Stayed 2 nights

Perfect and safe Best place to stay for a trip in Chicago with a car.

6

Jesse

Mar 17, 2025

·

Stayed 1 night

Convenient by I 390

6

Sreenivas R

Oct 13, 2025

·

Stayed 2 nights

Hotel itself was typical Marriott Courtyard… nice and clean rooms. But it was an industrial location with no dining areas within 2 miles. And to make matters worse, we were told that the in-hotel restaurant is closed over weekends due to worker shortage. Furthermore, the airport shuttle only comes once an hour between 7am and 9pm. It was fairly worthless and we had to use Lyft both nights we were there.

6

Paola

Jul 15, 2025

·

Stayed 2 nights

The hotel is ok. Although it is quite far from Downtown Chicago. It served its purpose for what I wanted to pay. The room was clean but had a few things that didn't work such as the outlet next to the sink, and there is no exhaust fan in the bathroom. If you are looking for an economic place to stay and you don't mind driving about an hour to Chicago, then this is a good choice.

10

Sehrizad

Jun 27, 2025

·

Stayed 1 night

Friendly staff Very clean The location is a bit out there from O’Hare. The taxi had a bit of an issue finding it.

6

michelle

Aug 7, 2025

·

Stayed 3 nights

I am a die hard Marriott guest and will always look for a Marriott property when I travel. This location was not like the others. The employees were professional and helpful. However, the room was musty and smelled of old cigarette smoke and the mattresses were awful and uncomfortable. Marriott properties are known for their fabulous mattresses, not this one. The location is about 8 miles from Ohare and there is a shuttle to and fro at specific hours. The hotel is in an industrial area and there is nothing within walking distance. The restaurant is convenient and cold water is always available in the lobby. I would not come back to this location but hope to remain loyal to Marriott as I stay at other locations.

8

Barbara

Aug 24, 2024

·

Stayed 2 nights

No restaurants outside of the hotel within walking distance

8

Paul

Jun 26, 2025

·

Stayed 1 night

Close enough to airport.

4

Jose

Jul 15, 2025

·

Stayed 1 night

Overall was nice. Mom ended up taking Uber to get to the hotel. The shuttle service was a disappointment. The distance to airport was wrong. Map was 3.1 miles and it was over 8.

10

Mara

Sep 23, 2025

·

Stayed 1 night

Easy directions to the EL train. Staff were helpful and kind.

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AI-generated summary based on recent guest reviews

Dining

On-site bistro and Starbucks serve good, made-to-order items per many reviews, but breakfast is often not included and can be pricey. Hours and staffing are inconsistent, with occasional closures and slow service.

Related guest reviews

10

Christopher

Oct 20, 2025

·

Stayed 1 night

Generally pleasant stay, hotel was clean and well-maintained. There were a few cobwebs in the corner of the room. Front desk was excellent, attentive and pleasant. Bistro staff was attentive if somewhat gruff. Airport shuttle vehicle lacked functional seatbelts (they were taped or tied in knots) and driver was somewhat curt. Bistro food quality was excellent in both taste and presentation. Generally worth the price.

8

Stephanie

Oct 12, 2025

·

Stayed 2 nights

Very nice and clean place to stay the staff were very friendly and the food was great as well

2

Paul

Jun 21, 2024

·

Stayed 1 night

We specifically booked this hotel due to its location and having food & a bar. The hotel even confirmed this in a mail a couple of days before our stay "Come in and grab a drink or quick bite to eat at the Bistro Bar. Offering cool beer, wine, and signature cocktails. Open 7 nights a week from 5pm-10pm". On checking in, a somewhat blunt receptionist said it was closed & gave me a list of other places we could go - all over a mile away. Her attitude was "too bad". Follow up since has been poor & I am still waiting for a reply 3 days after my last message with their Manager. If you are looking for a hotel with food / bar I suggest you look elsewhere. This was not what we expect from Marriott.

6

Steven

Sep 23, 2025

·

Stayed 2 nights

The rooms were a little small. The staff were awesome. They brought extra pillows right away. The only thing disappointing was that you have to pay for each person in the room for breakfast. I had purchased ahead from what I thought was for my room but it was only for 1 person. They only other thing is that they don’t leave out coffee so once breakfast is over that’s it. The hotel was clean. I wouldn’t stay again because I like places that have free breakfast but I would recommend the hotel. It is in location of a lot of warehouses. I felt safe though. Even went for a walk.

4

Stefanie

Apr 21, 2024

·

Stayed 1 night

Although the staff were very nice, I arrived to a room I did not book and was advised they were fully booked for the evening and that I could not have the room I booked because they were sold out for the night. Even though the message received upon booking stated the restaurant is open 7 nights per week for dinner, they are closed Saturdays. Which is very inconvenient, especially when you don't know the area and end up having to pay for food delivery. The shuttle service only leaves once per hour, and if you need to leave at 7am on a weekend to be at the airport in time for your flight, breakfast isn't served until 7am on Sunday morning and they will not reimburse you for the breakfast package if not used. I will not be staying at this location again.

8

paul

Aug 13, 2023

·

Stayed 2 nights

Nice hotel. Clean. Room was plenty big. Nice pool and lovely courtyard to hang out in (pretty fire pit). Missed not having a microwave in the room to warm up my coffee. Paid for breakfast for 2, which was fine since I don't usually eat breakfast. But there was no free coffee in the lobby, so I was stuck with the little coffee maker in the room, without a microwave.

10

CHUN

Dec 8, 2024

·

Stayed 1 night

Hot home made breakfast was quite large and delicious. Heater is strong and warm. Very good quality.

8

Joseph

Aug 2, 2025

·

Stayed 2 nights

Room condition and staff help was excellent. Not happy with the cost of breakfast.

8

Xu

Jun 11, 2025

·

Stayed 2 nights

The hotel is good! And the breakfast is a big surprise, you can order breakfast by the menu and the breakfast is fantastic! It is a great experience to stay!

6

Miranda

Sep 29, 2025

·

Stayed 2 nights

Check in and parking was super easy. Part of the reason we booked was for the balcony and the ability to have breakfast/dinner on site. Well, ground floor balconies have zero privacy and the landscaping appeared to be in desperate need for a little TLC. There wasn’t enough staff to run the bistro so we weren’t able to order meals like we had planned. There isn’t a microwave in the room so meals were pretty frustrating when we just wanted to relax. You can’t change the AC to heat/cool and it maxes out at 72 so the room stayed pretty chilly the whole time.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$103
February	$102
March	$109
April	$121
May	$136
June	$146
July	$161
August	$130
September	$133
October	$127
November	$114
December	$103

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $547	17 $201	18 $186	19 $196
20 $149	21 $187	22 $275	23 $394	24	25 $438	26 $367
27 $157	28 $147	29 $153	30 $183

Su	Mo	Tu	We	Th	Fr	Sa
				1 $144	2 $144	3 $148
4 $134	5 $147	6 $167	7 $162	8 $181	9 $186	10 $232
11 $130	12 $137	13 $147	14 $162	15 $148	16 $139	17 $181
18 $130	19 $137	20 $157	21 $162	22 $134	23 $167	24 $149
25 $130	26 $138	27 $138	28 $147	29 $144	30 $130	31 $130

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Family Suite, 1 Bedroom

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Suite, 1 Bedroom

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds, Roll-In Shower

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Chicago Wood Dale / Itasca

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Prices for upcoming dates