Best Western Desert Oasis

Old and dated, it’s ok no elevator!

Well, to shorten it up, the staff were not friendly. We asked to change our room to downstairs because for some reason if you only have two floors, you don’t get an elevator at your hotel property. It should be stated on the website that there’s no elevator because we’re staying at a hotel and it’s implied that you have luggage and things that you’re bringing. Also, if you don’t have a functioning Jacuzzi, it should be also posted on the website or at the actual hotel or even your staff can notify. The only thing that was posted was our properties being renovated nothing about the Jacuzzi. also, there should be an electrician making sure all the rooms are up-to-date with outlets not loose, phones working with unbroken cables/plugged in and the television that has volume working not forcing the guest to go to the front desk and physically fix the volume themselves.

They wanted to charge me $35 for a 20 minute early chech in. Lol

Dirty rugs, noisy floors, and rude non customer service receptionist .

We were just passing through. Room was clean and comfortable. The breakfast was good. We would stay here again.