Name: Motel 6-Rowland Heights, CA - Los Angeles - Pomona
Address: 18970 East Labin Court, Rowland Heights, California, United States of America, Rowland Heights, California, US
Price range: $57–$80 per night
Rating: 6.28

What guests think

At Motel 6-Rowland Heights, CA - Los Angeles - Pomona, travelers highlight a convenient location near freeways and dining but cite recurring problems with cleanliness, worn rooms and amenities, missing basics, unreliable Wi‑Fi/TV, noise, and a generally sketchy, uncomfortable environment.

Service is inconsistent, with reports of long check‑in waits, room mix‑ups, and unhelpful responses, though a few guests encountered friendly staff. Facilities feel run down, including a dirty or closed pool and broken ice machine, and several reviews noted crowded, uneasy parking conditions. Expect a very no‑frills budget stop focused on price and access rather than comfort or polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited and often poorly maintained: multiple reviews cite a dirty or closed pool, broken ice machine, and a laundry room that needs updating. Parking feels crowded and some guests report safety concerns around the lot.

Related guest reviews

2

AZIZ

Jan 17, 2024

·

car side mirrors got smashed on parking lot. Not a good neighborhood.

2

Charles

Mar 31, 2023

·

It's not our first stay at this motel and there first few rooms where average. This stay they sent us to the dark side of the motel the lighting was non existent. There was a lot of people hanging outside the area. Someone even mess with my car door and managed to get something stuck in there to where I can't even open my car door with the key.

2

Jose

Jun 19, 2024

·

Stayed 1 night

They area is nice. What i dis not like is that my car was vandalized with gun shots over a broad who was playing these fools there. Very unsafe because the do not keep to the rules of two - four people per room. Staff never came over to regulate the over populate room.

2

vianney

Jul 22, 2024

·

Stayed 1 night

Hotel was over booked. Crowded and super congested parking lot

2

Kathleen

May 17, 2023

·

Stayed 1 night

I picked the hotel for the price and pool access. When I got there the pool was being drained, the floors were slimey from cleaning, there was no shampoo, the ice machine was broken, and the door wouldn't lock when I left.

2

Amber

Jul 16, 2025

·

Stayed 1 night

Dirty and run down. The pool was disgusting, my kids didn't want to swim in it.

8

Carlos

Aug 6, 2025

·

Stayed 1 night

Swimming pool

2

Jeannie

Nov 1, 2025

·

Stayed 1 night

We had to switch rooms because the first room, 204, had what looked like blood on the walls by the bathroom, the smoke detector was pulled down from the ceiling, there was nasty stuff on the drapes, a hole in the drapes that was covered by someone shoving tissue into it and someone had put tissue into the electric outlet, and there was pink liquid of some sort all over the wall by the tv. Room 205 was only a little better, the shower has holes in it, the bed is so run down the springs are starting to come through the mattress and it had a dip in it. There are cigarette burns everywhere They do not give you even a tiny bottle of shampoo, bring your own blankets because all they give you is a sheet. There was what appeared to be black dog fur all over, I think housekeeping only makes the bed, they do not actually clean the rooms. The laundry room needs updating. Spend the extra money and go anywhere else. But hey the guys at the front desk were nice

4

Amber

Jul 16, 2025

·

Stayed 1 night

Stayed here multiple times, disappointed each time. No towels when we check in, dirty rooms, pool is gross...but the cheapest place around so we come back. You get what you pay for.

2

Chih-Hui

Sep 17, 2025

·

Stayed 1 night

Pro: It's right by a freeway exit. Also, it's near many restaurants. Con: 1) Homeless in the parking lot. 2) Room is smelly. Floor is stained, sticky and dusty. 3) Wall-in air condition unit is rusty and pre-set to a speed. You can kinda adjust the temperature but won't really make too much difference. 4) Bed is clean if you don't count seeing hair an issue. The blanket is a bed sheet that is so thin you can almost see through. My t-shirt is thicker than the "blanket." 5) Very limited lights in the whole small room (two double beds). 6) Bathroom smells like sewage with no suction vent. Parts of the bathroom is rusting! 7) Motel is no pets allowed. So the neighbor ties the dog to the outside of the door. It's barking all night. Good luck sleeping!

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Cleanliness

Cleanliness is a recurring problem, with many reports of dirty floors and bathrooms, stained or damaged linens, strong odors, and pest issues (roaches and occasional bed bugs). Housekeeping is inconsistent, and basic items are sometimes missing.

Related guest reviews

2

Elijah

Nov 25, 2024

·

Stayed 1 night

Beds and mattress complete trash. Mattress had a permanent valley in the center from so many butts before. No trash can in room. Towel racks broken off the wall with the broken bar dirt and debris all over the counter, Tv remote and tv stop working. Had to change rooms 3x but each room condition got worse. NEVER again…

2

Antoine

Nov 15, 2024

·

Stayed 8 nights

Dont. Even for Motel 6 this was filthy.

2

Joshua

Jun 29, 2025

·

Stayed 7 nights

Horrible llocation all around. Fire alarm in our room was stolen, reeked of cigarettes, there was a dried bloodstain in our shower curtain, generally really dirty

2

Darla

Oct 29, 2025

·

Stayed 2 nights

First room no fridge boogers on walls dirty floors dirty walls blood on door frame no remote tv. Moved us rooms better but still dirty day two roach under blanket had remote but didnt wotk. Moved rooms again much better still a little dirt smelled of dog and dog urine. Tv actually worked. Tagging in all rooms. Sinks barely drained. All beds sunk in. Very small. Looks nothing like tooms in pics. whole property filled with drug addicts.

2

Lorraine

Oct 24, 2025

·

Stayed 1 night

The room was dirty. Floors didn’t even look mopped. Sink was leaking. Even though we had a family four they only gave us two towels. Saying that’s all that is allowed per room, mind you this is after having checked in and going down. There was no towels in the room to begin with. Terrible experience, would never again.

2

Belinda

Jul 29, 2024

·

Stayed 2 nights

I’ve stayed at multiple Motel 6 and this was the worst. The towels were not changed and when the lights went out, cockroaches came out. My son was laying on bed and one was walking on him. The clerk just laughed when I told him I was not staying and leaving, not offering to rectify the situation. The pictures of the room is not what was seen when I checked in. Do not stay here. It is the absolute worst!

2

Halimah

May 20, 2025

·

Stayed 2 nights

The hotel smelled awful. It was disgusting from the bathroom corners being filled with dust and dirt. The vents had huge dust balls hanging from them. They gave you a sheet only no blankets and the sheet had holes in it. They would not exchange or give extra towels or wash clothes. The other tenants seemed super shady Transit people. Alot of news and shady activity outside the hotel doors. No soap provided and not to mention our TV had a huge crack down the screen could barely see the imagine and after complaints no attempt was made to fix the issue

2

lovely

Mar 16, 2023

·

Stayed 1 night

Very dirty, bed bugs and roaches my skin is so irratated from te bites, the showers are disgusting the worst motel we ever stayed at and we use to stay at the M motel in el monte this is saying alot! So mad we stayed here

2

Jeannie

Nov 1, 2025

·

Stayed 1 night

We had to switch rooms because the first room, 204, had what looked like blood on the walls by the bathroom, the smoke detector was pulled down from the ceiling, there was nasty stuff on the drapes, a hole in the drapes that was covered by someone shoving tissue into it and someone had put tissue into the electric outlet, and there was pink liquid of some sort all over the wall by the tv. Room 205 was only a little better, the shower has holes in it, the bed is so run down the springs are starting to come through the mattress and it had a dip in it. There are cigarette burns everywhere They do not give you even a tiny bottle of shampoo, bring your own blankets because all they give you is a sheet. There was what appeared to be black dog fur all over, I think housekeeping only makes the bed, they do not actually clean the rooms. The laundry room needs updating. Spend the extra money and go anywhere else. But hey the guys at the front desk were nice

2

Chih-Hui

Sep 17, 2025

·

Stayed 1 night

Pro: It's right by a freeway exit. Also, it's near many restaurants. Con: 1) Homeless in the parking lot. 2) Room is smelly. Floor is stained, sticky and dusty. 3) Wall-in air condition unit is rusty and pre-set to a speed. You can kinda adjust the temperature but won't really make too much difference. 4) Bed is clean if you don't count seeing hair an issue. The blanket is a bed sheet that is so thin you can almost see through. My t-shirt is thicker than the "blanket." 5) Very limited lights in the whole small room (two double beds). 6) Bathroom smells like sewage with no suction vent. Parts of the bathroom is rusting! 7) Motel is no pets allowed. So the neighbor ties the dog to the outside of the door. It's barking all night. Good luck sleeping!

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Rooms

Rooms are basic and worn, with uncomfortable, sagging mattresses, thin walls and frequent noise. Guests also report unreliable Wi‑Fi, nonworking TVs, and weak or dated climate control, and some rooms feel small or awkwardly laid out.

Related guest reviews

2

Elijah

Nov 25, 2024

·

Stayed 1 night

Beds and mattress complete trash. Mattress had a permanent valley in the center from so many butts before. No trash can in room. Towel racks broken off the wall with the broken bar dirt and debris all over the counter, Tv remote and tv stop working. Had to change rooms 3x but each room condition got worse. NEVER again…

4

Larz

Apr 21, 2025

·

Stayed 1 night

No pillows TV broken constant noise

2

manuel

Feb 26, 2025

·

Stayed 1 night

Needed a 1 night stay for work. The first room I was put in had not been cleaned, the second room had a broken bed with a mat instead of a mattress. The room had paper thin walls and so between the party in the parking lot and my aching back I got no sleep. would never recommended a stay here. Do better Motel 6

6

george

Apr 30, 2025

·

Stayed 2 nights

My room did not have wifi available since it was on the farthest side of the property, smoke alarm would randomly beep for no reason when i was sleeping, & air conditioner was very old & weak. Do not stay in room 140 do not recommend

4

Shante

Feb 18, 2025

·

Stayed 2 nights

Sink was broken, bed had a huge brown stain on the box spring, the room clearly looks like it’s for a one bed not two (there was hardly any walking space and no tables), the floor was sticky, the shower head is super low if you’re taller than 5’4.

4

Daniel

Feb 21, 2025

·

Stayed 2 nights

Dirty, exposed bed springs chirping smoke detectors

2

Ajah

Aug 17, 2025

·

Stayed 5 nights

Rooms don’t come with blankets unless you request it. Only the room on the inner side have wifi. Most rooms don’t have working tvs. Almost all the guest were either dr*g dealers or Pr*stitutes. Reception is behind bullet proof glass.

8

Estebon

May 11, 2025

·

Stayed 1 night

Very easy to hear through the walls and the neighbors seemed aggressive

4

Jennifer

Mar 2, 2025

·

Stayed 2 nights

The bed was broken, mattress was just coil springs, no blankets just sheets. No smoke detector in the room. TV barely worked. No phone to call front desk, had to walk up and tell them issues. They didn’t seem to care about the issues of the room or property

4

Naoko

Aug 18, 2025

·

Stayed 1 night

Wifi did not connect.

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Service

Service feedback is mixed: several guests describe long check‑in waits, room mix‑ups, and unhelpful or rude front desk interactions, while a minority note friendly staff. Check‑in delays after the stated time are mentioned repeatedly.

Related guest reviews

10

Vinessa

Jan 28, 2024

·

Stayed 1 night

Johnny at the front desk is awesome and very professional.

2

scott

Aug 10, 2025

·

Stayed 1 night

broken tv when i got the room there is NO towels at all , i called front desk they said that is house keeping fault and i need to come to front desk myself however there is no shower towel only small one.. i said should you bring it instead i go downstair and i need shower towel for shower . the front desk hang up on me... this is the worse exp i had in the world so far 8/9

8

Rudy

Dec 14, 2024

·

Stayed 1 night

Nice staff

6

Veronica

Dec 4, 2024

·

Stayed 2 nights

night shift change staff was rude. made us wait to check in while they had a shift change and tried to force me to sit down after i explained i was fine waiting standing at the counter. HE INSISTED and the more I rejected the sit down offer he proceeded to yell at me and condescend me asking me if I understand what sit down and have seat means.

2

RAY

Oct 7, 2025

·

Stayed 1 night

The room does not provide any towel and when I tried to call front desk, there is no instruction on how to dial with the hotel phone and when I called the number on the website, it disconnected right away. Then walked down and asked front desk about the towel, instead of sending someone to bring me some, they told me I have to go to the laundry room myself, while three workers are busy swiping their phones. Terrible stay. I would love to have a refund if possible.

2

Dalvir

Mar 27, 2023

·

Stayed 1 night

I booked a room online and it shows 3 pm check in and 11am next day check out. But when we arrived there at 3 pm, receptionist said that room is not clean so we have to wait 30 to 40 minutes. After 40 minutes she said it’s not clean yet, and we have to wait 1 more hour. So it ridiculous that when you write online your check in and check out time and the rooms were not ready on time. 1 more person has the same issue. So I don’t recommend this motel.

4

Tao

Jan 23, 2023

·

Stayed 1 night

After checking in, I found that the key could not open the door, I had to go back to the front desk to get it reset, when I opened the room, I was found that the room was not cleaned, so I had to go back again to ask for another room.

4

Christine

Apr 16, 2025

·

Stayed 1 night

I checked in about 3:30 pm. That was fast and easy. I went to my room and it was clean. No cups or ice bucket.The only thing that needed work is the employee and their professionalism.

2

Bing Bing

Jan 6, 2025

·

Stayed 1 night

Imagine Expedia said you could checked in by 3:00pm for the room, I booked at 3:30pm. I got there like 3:35. And the front RUDE female staff told me to come back in an hour because their room isn’t ready yet. I asked her if she could make it a little quicker since I’m already there. She said “No, we’re short staffed”(With an attitude), I asked for a refund because they couldn't provide me a room for a posted check in our. She told me to contact expedia. And I contacted expedia 3 times, all they said was they couldn’t contact the property or the was dropped. Overall, The property sucks, The management is useless and the front counter staff is rude, not helpful. P.S Not recommended for this place if you’re looking for a good customer service.

2

Yesenia

Aug 16, 2025

·

Stayed 1 night

Absolutely the rudest front desk, people with the most unhelpful attitude and non-accountable working practices ever. Our rooms didn’t have towels or even pillows.

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Location

The location is convenient to freeways and near restaurants and shops. However, many reviews warn of a sketchy environment with loitering, noise, and a frequent police presence, and some guests felt unsafe in the parking areas.

Related guest reviews

10

Ruiyan

Jun 24, 2025

·

Stayed 1 night

This motel is located in a very convenient area with restaurants and grocery stores around.

6

Amiri

Jul 4, 2024

·

Stayed 1 night

High Police presence and Rooms could have been cleaner. But you get what you pay for

10

Heidi

Jul 2, 2025

·

Stayed 1 night

Convenient, right next to freeways.

2

Jose

Jun 19, 2024

·

Stayed 1 night

They area is nice. What i dis not like is that my car was vandalized with gun shots over a broad who was playing these fools there. Very unsafe because the do not keep to the rules of two - four people per room. Staff never came over to regulate the over populate room.

6

Alma

Jul 8, 2024

·

Stayed 1 night

Horrible sketchy areA

2

Kenny

Oct 30, 2024

·

Stayed 1 night

The staff was horrible. They were all unprofessional. Homeless people hanging out within the hotel property. Room wasn’t clean.

10

Chris

Jul 19, 2024

·

Stayed 1 night

Great location for travel

4

Joyce

May 26, 2024

·

Stayed 5 nights

Poor condition motel, but conveniently located

6

Susan

Feb 27, 2025

·

Stayed 1 night

Sadly, I cannot recommend this hotel in any way. Having stayed at several Motel 6’s in past years, I do understand that it will a very basic room, for a very reasonable price. Although the check-in process was simple, the parking and room access was not safe. It was very clear that many rooms have long term residents, and several were hanging around outside~ The outside lighting is very dim, and walking to my room through a dark corridor felt very uncomfortable. The room itself was made up but the floor was dirty, the smell of cleaning fragrance was extreme and the bed had sheets only, which were stained though seemed washed. No blanket on the bed and no rack to hang clothing on, although there were holes that had been filled where a rack had once been. The room faced a parking lot from a neighboring business, and was very noisy for the brief time I was there. The window was single pane, and the traffic from the 60 Freeway added to the noise level. I requested a non smoking room, which it was not. The odor of cigarette smoke was also heavy in the area of the property I walked through. I could not stay as I felt so uncomfortable. Lesson learned, you get what you pay for~

2

Chih-Hui

Sep 17, 2025

·

Stayed 1 night

Pro: It's right by a freeway exit. Also, it's near many restaurants. Con: 1) Homeless in the parking lot. 2) Room is smelly. Floor is stained, sticky and dusty. 3) Wall-in air condition unit is rusty and pre-set to a speed. You can kinda adjust the temperature but won't really make too much difference. 4) Bed is clean if you don't count seeing hair an issue. The blanket is a bed sheet that is so thin you can almost see through. My t-shirt is thicker than the "blanket." 5) Very limited lights in the whole small room (two double beds). 6) Bathroom smells like sewage with no suction vent. Parts of the bathroom is rusting! 7) Motel is no pets allowed. So the neighbor ties the dog to the outside of the door. It's barking all night. Good luck sleeping!

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Dining

Not enough information in reviews.

Related guest reviews

10

Ruiyan

Jun 24, 2025

·

Stayed 1 night

This motel is located in a very convenient area with restaurants and grocery stores around.

8

Rebecca

Mar 1, 2023

·

Stayed 3 nights

This is a low cost motel. It had everything we needed: clean room, comfortable bed, hot shower, and a flat screen tv. It had no unnecessary extras such as microwave, coffee pot, mini-fridge, tiny wasteful plastic bottles of shampoo, hair dryer, iron, etc. They also have no breakfast, but are across the street from Denny’s. Not a bad area. We would stay there again!

8

Cory

Nov 15, 2025

·

Stayed 2 nights

The area was very cool. So many different foods than what I am used to. I really enjoyed the surrounding areas as well.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$56
February	$52
March	$61
April	$64
May	$63
June	$60
July	$63
August	$59
September	$70
October	$67
November	$60
December	$54

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $67	18 $77	19 $77
20 $69	21 $63	22 $63	23 $62	24 $57	25 $69	26 $72
27 $66	28 $66	29 $66	30 $66

Su	Mo	Tu	We	Th	Fr	Sa
				1 $66	2 $80	3 $80
4 $65	5 $65	6 $66	7 $66	8 $65	9 $68	10 $71
11 $66	12 $66	13 $66	14 $66	15 $66	16 $72	17 $72
18 $66	19 $66	20 $66	21 $66	22 $66	23 $80	24 $80
25 $66	26 $66	27 $66	28 $66	29 $66	30 $69	31 $73

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Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Queen Beds, Refrigerator

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed, Refrigerator & Microwave

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds, Refrigerator

Standard Room, 2 Double Beds

Standard Room, 1 Double Bed

Deluxe Room, 1 Queen Bed, Refrigerator

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

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FAQs about Motel 6-Rowland Heights, CA - Los Angeles - Pomona

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