Motel 6-Silver City, NM

We have stayed at Motel 6 in other cities, and they all seem to be comparable and acceptable. The location in Silver City, however, appeared clean and in good repair from the highway, but when we turned into the property and drove to the side and back of the location, we saw that it was run-down and dirty. It was raining that day, and windows were open with no screens, curtains blowing outside and rain soaking them and going into the rooms. The parking lot was full of large pot holes. The lobby of the property was dirty and dingy, not well-lit. If these areas look like this, we assumed that the room would be similar. Although we had already paid via Expedia, we did not feel safe and decided to get a room elsewhere in town. The only bright spot was the friendliness of the employee at the counter, Joseph. I would love a refund, but don't know if that will pan out.

The entrance door to our building kept slamming every time someone came in and out of our building, very loud. No microwave or refrigerator in the room. The coffee in the morning was terrible. Dirty carafe. The air conditioner would not stay on very long. Had to keep turning it on. The hall smelled of heavy smoke. The weeds needed to be cut. With a little bit of maintenance this would be a great place. Thank you.

I did not have a fridge as the website I would. The ice machine and vending machines did not work either.

Saw the conditions. Very dirty. Several room lights not working. A random wanderer casing my truck in the lot. NOT a safe vibe. We just left. Did not spend the night.

All the door locks had been broken. Room and entrance to the building.

Upon entering the building, strong smell of cigarette & marijuana smoke. Stained bed coverings, cigarette burns on furniture in a non-smoking room. Many strange men wandering around. Confronted in parking lot by vagrants. Broken down cars in parking lot. Not a safe area. Desk agent would not refund my deposit. No manager on property. We left immediately.

The place is falling apart. Waited 2 hours after check in to get to my room. Latch/lock to my door was missing. Hallway to my room smelt of ether. Shady people walking up and down the hallway late at night. But the $150 deposit i had to pay was the real turn off. Would not recommend to anyone to stay in motel 6 in silver city new mexico.

Completely understaffed. Old and uncomfortable mattress. No soap. No mini fridge or microwave. Front door of building not secure.

As a woman traveling alone, and arriving later than I had expected, I felt uncomfortable by group of people, standing by the lobby doorway, smoking and hanging out. The lobby looks like a local neighborhood laundromat with not one bit of decor that made it feel like the lobby of the motel and there was no one at the front desk so I had to go look for someone. After registering and parking my car, I found the nearest entry to my room, and was made further uncomfortable by the fact that there was no lock on the door, and that it appeared to be broken out. As I walk down the hallway on the second floor to my room, I could not help but notice that some of the doors were unlocked and slightly ajar. Entering my room, I discovered curtains hanging askew, the phone disconnected because it was cracked and broken, the tv remote did not work, the sink faucet was also cracked and broken, the towels were badly stained and the toilet seat was not fully secured. All in all, I could not wait to pack up my things and move on in the morning. Check out was pleasant enough, and while I understand that I certainly paid a budget rate for this room, I would, never, never repeat this experience again. The photos of this property certainly do not reflect the reality that exists!

Facilities need to be blown up and built new. Horrible maintenance on facilities and run down.

My room was absolutely disgusting. Only one bed had a comforter and it had 100s of disgusting stains. The room was a no smoking room but smelt like a chain smoker had been living in it. The comforter also had cigarette burns. The toilet paper holder fell right off the wall, the door security latch was broken and hanging on the door sill, the sink trap leaked as soon as the water was turned on. I’ve stayed at many motel 6 locations but this was a complete dump,

THIS PLACE HAS COCKROACHS. THEY ARE EVERYWHERE IN MY ROOM. POOR MANAGEMENT, FRONT DESK LEFT UNATTENDED WAS WAITING FOR 3 HOURS FOR MY KEY NOT WORKING, BEFORE A WORKER SHOWED UP. THE CEILING IN THE BATHROOM IS FALLING APART AND ROACHS CRAWLING IN AND OUT OF THE WALLS! HOUSEKEEPING DO NOT LISTEN. I TOLD THEM I DONT NEED ANY SERVICES DUE TO ME WORKING NIGHTS BUT THEY WILL KNOCKED AND TRIED TI ENTER THE ROOM WHILE I WAS SLEEPING. THIS PLACE NEEDS TO BE SHUT DOWN. EVERYTHING ABOUT IT IS POOR!

Check in and staff were great. Walked into the room and COCKROACHES EVERYWHERE!! EVEN ON THE BEDS AND IN THE TUB. We turned around and reported it to the front desk. One of the employees went back into the room with me. On our way she saw a big one in the hallway, when we got back to the room all the big ones were gone but there were still a bunch of little ones everywhere.w We requested our money back and went to another Motel.

The dirtiest hotel room I have ever stayed in, and I traveled for 4 years doing stand up back in the 80s. everything was old and dirty. Just nasty. Everything. The entire floor was sticky... not sure why. Everyone's shoes made sticky sounds everywhere I walked. The bed spread had something red and crusty on it. There was a fingernail on the counter in the bathroom. The headboards were covered in dust. The towels smelled like old gym towels. The curtains had stains too. Will never come back.

We found cockroach and it was super dirty

Our toilet had no running water in the room. Everything was broken. Room had not been swept and blood? Stains on the blankets? Bugs in the bathroom

The room needed to be condemned. 1st I was put in s room that smelled like smoke, requested a new, told there was none and asked for my money back then was put in another room. The bedside was off the wall, tissue in peep hole, hardly any water water came out of the shower, towel were dirty - stained badly. Fridge was dirty and the shower stopped was old and rusty. This is the worse Motel 6 that I have ever stayed at.

Very dirty motel. The floors were sticky and disgusting. Bathroom was not clean. I could not wait to get out of there.

The obe good thing was the staff was nice and the bed comfortable for a good sleep. Other than that here are the details. No complimentary soap, the TV sound was unusable the sink faucet and shower was a joke, but the worst were the unwanted roommates as in roaches in the sink and bathroom and possibly other places.

We are a business in Albuquerque, NM and we sent a crew down to Silver City for a large project. The overall condition of the property was deplorable. How this can even be called a Motel 6 is beyond comprehension, as it is well beneath brand standard for the franchise. The property is dirty and disheveled. Homeless people had overrun a few of the rooms, with or without management's knowledge and were living there in very poor conditions. Most concerning, the property is infested with German Roaches; amongst the hardest to get rid of, and prone to spreading diseases like dysentery, salmonella, and e. coli. In the morning, the crew was so disgusted they decided to check out early. Although the crew left well before 11 (they were at their work site at 7am), the motel did not process their cancellation until after 11am, thereby charging us for Sunday night even though no one was there!! They only refunded us for Monday night. Given the embarrassing conditions, we should have been refunded the entire stay in full. We have photos and time stamped texts to prove this entire experience. For the public's own health and safety, this place should be condemned and Hotels.com should not promote this property any further.

The Gentleman at the desk was super nice. But..there was No refrigerator and no microwave in the room as advertised, the place looked run down. Shady people in the parking lot.

Hot water extremely hot when other rooms turn on there water

Staff was alright. Internet was fine. Hot water was good. No tv. Cigarette smell, room door opened when we came and hard to close/lock.

Hotel did not breakfast as advertised. Room had a shower that leaked hot water all the time had exposed wiring in the light switches. Poor lighting. I extended my stay and when I got back my door was open. The front desk rented my room to someone else but they didn’t go in because there was stuff there. Hotels needs a lot of repairs.

1st room was dirty, 2nd room tv didn't work, then shower faucet was dripping non stop, Couldn't turn it off... we refused to stay there after driving 5 hrs. Looks NOTHING like the photos...

Spacious room with very comfortable bed. Nice staff. Found 2 live cockroaches in the bathroom. Toilet wouldn't flush. The sink handle was difficult to turn on. Bath faucet handle very loose. The TV didn't work.

clean room. quiet complex. comfortable beds.

I was supposed to have a fridge and microwave, but there was no microwave to be found anywhere. It was like trying to sleep in an echo chamber. Whoever got the brilliant idea to slam around cleaning what passes for a lobby at 4 in the morning was not appreciated. The room was clean but also like an echo chamber.

Room was Spartan but clean. Sheets were outside blanket. Water leak continuous from tub faucet. Room advertised as having fridge and microwave had neither. SmartTV didn't have access to any channels, no Netflix etc. despite alleged wifi connection, but did work from external HDMI to my laptop. A lot of early morning road noise.

The bed was comfortable and the linens clean. My expectations were met.

The staff very accomodating and friendly! They just do above and beyond my expectations

Took an hour to check-in. Made reservation online and prepaid. Was told no rooms available when I arrived. Had to wait for manager to bring more keys, they had none. could only get hot water from sink, no cold. Staff told me how to operate faucet. Turns out the cold water was shut off becatus the faucet leaked.

Young lady at front desk was not friendly. Didn't seem to care for her job or me as a customer.

Staff was very friendly.

Staff did not show up for 30 min

Never have problme with expedia till i start booking in this hotel in new mexico don’t respect the prices They charge from your card without authorization manager never available always voiding the problems

Friendly staff, clean room, quiet. Reasonable price. Thumbs up!

Hotel was what I expected nothing more and nothing less. The staff however was wonderful, I believe the night attendant is Arianna was very attentive. But I really have to give a shout out to the make manager that inspite of the hotel being at full capacity, handled himself as a true hero. He was attentive, kind and very customer oriented. Thank you for a very positive stay.

The check-in was very late in the evening. However, there were no staff to check us in. One man said he had been waiting for someone to show up for more than 10 minutes. He called the hotel phone number. Rang the buzzer many times. We waited more than 20 minutes. I decided to just leave and find another hotel. Someone finally showed up. He was very nice and apologetic. He was called by the hotel manager to please come over and check us in. It took another 15 minutes to check in the first man and then us. Our check in took almost one full hour. This poor service and no one 'manning the desk' continued until we left two days later. They put out a plastic tub and a note saying to leave the room cards in it when you leave. Nothing worked--no ice machine, the coffee pots etc. The room was clean. That is the one and only positive thing I can say. I won't stay there again anytime soon.

The staff was very helpful with anything my dog and i needed. There was no long registration and we were in our room right away.

Parking area for trucks and trailers. Easy to walk to town and shops

Standard motel6 quality. A bit too far from downtown for easy walking.

So meth heads everywhere it's a smoky facility so everything room smells like smoke TV didn't work no coffee no refrigerator no microwave floors were filthy don't eat bright spot was the guy at the desk run away don't even stop

Saw the conditions. Very dirty. Several room lights not working. A random wanderer casing my truck in the lot. NOT a safe vibe. We just left. Did not spend the night.

Driving up this place is shady at best. Motel 6 has never been prestigious but it's sad to see it fall to this level. We walked into our building and it immediately smells like cigarette smoke and prostitutes. Walls are paper thin, the toilet runs loudly and constantly & I'm pretty sure my next door neighbor is dealing drugs. I was pretty nervous all night that my car was going to get broken into. People were coming and going at all times of the night with seemingly no respect for other's sleeping quarters, playing music or talking loudly. The bed is pretty stiff & awful, the sheets are like toilet paper and there are just three sad thin lumpy pillows to lay your head on. The window opens but there is no screen to keep the animals out (both bipedial and quadrepedial), but at least it locks, that's a plus. There's a comfort in right next to this place on a higher hill that is way nicer, stay there instead, even if it might be double the price. I'm looking to get a full refund for this; not the worst stay I've ever had, but it's really close.

Upon entering the building, strong smell of cigarette & marijuana smoke. Stained bed coverings, cigarette burns on furniture in a non-smoking room. Many strange men wandering around. Confronted in parking lot by vagrants. Broken down cars in parking lot. Not a safe area. Desk agent would not refund my deposit. No manager on property. We left immediately.

Very run down and unkept. There were a lot of sketchy people living or staying there. There were several groups of people hanging around and watching people in the parking lot. The whole place reeked of smoke and you could hear that just about every room had a number of loud drunk sounding people. The room window heater wouldn't work and was falling out of wall. I was able to take a warm shower but came out to a freezing cold room and a lot of noise so I decided to just leave before the sun started going down. Steer clear of this place.

property felt unsafe .didn't feel comfortable at was worried about my car park outside .

As a woman traveling alone, and arriving later than I had expected, I felt uncomfortable by group of people, standing by the lobby doorway, smoking and hanging out. The lobby looks like a local neighborhood laundromat with not one bit of decor that made it feel like the lobby of the motel and there was no one at the front desk so I had to go look for someone. After registering and parking my car, I found the nearest entry to my room, and was made further uncomfortable by the fact that there was no lock on the door, and that it appeared to be broken out. As I walk down the hallway on the second floor to my room, I could not help but notice that some of the doors were unlocked and slightly ajar. Entering my room, I discovered curtains hanging askew, the phone disconnected because it was cracked and broken, the tv remote did not work, the sink faucet was also cracked and broken, the towels were badly stained and the toilet seat was not fully secured. All in all, I could not wait to pack up my things and move on in the morning. Check out was pleasant enough, and while I understand that I certainly paid a budget rate for this room, I would, never, never repeat this experience again. The photos of this property certainly do not reflect the reality that exists!

Location

The entrance door to our building kept slamming every time someone came in and out of our building, very loud. No microwave or refrigerator in the room. The coffee in the morning was terrible. Dirty carafe. The air conditioner would not stay on very long. Had to keep turning it on. The hall smelled of heavy smoke. The weeds needed to be cut. With a little bit of maintenance this would be a great place. Thank you.

I did not have a fridge as the website I would. The ice machine and vending machines did not work either.

Hotel did not breakfast as advertised. Room had a shower that leaked hot water all the time had exposed wiring in the light switches. Poor lighting. I extended my stay and when I got back my door was open. The front desk rented my room to someone else but they didn’t go in because there was stuff there. Hotels needs a lot of repairs.

It's a $50 room so you get what you pay for: towels are well-used, no soap or shampoo. There is a refrigerator and microwave but no coffee, even in the lobby. The bed was actually pretty comfortable.

The check-in was very late in the evening. However, there were no staff to check us in. One man said he had been waiting for someone to show up for more than 10 minutes. He called the hotel phone number. Rang the buzzer many times. We waited more than 20 minutes. I decided to just leave and find another hotel. Someone finally showed up. He was very nice and apologetic. He was called by the hotel manager to please come over and check us in. It took another 15 minutes to check in the first man and then us. Our check in took almost one full hour. This poor service and no one 'manning the desk' continued until we left two days later. They put out a plastic tub and a note saying to leave the room cards in it when you leave. Nothing worked--no ice machine, the coffee pots etc. The room was clean. That is the one and only positive thing I can say. I won't stay there again anytime soon.

Great staff, friendly, yummy breakfast, SW flair!