Name: Hampton Inn Lancaster
Address: 2041 Schorrway Dr Nw, Lancaster, Ohio, United States of America, Lancaster, Ohio, US
Price range: $98–$351 per night
Rating: 7.75

What guests think

At Hampton Inn Lancaster, guests consistently praise the friendly, helpful staff and often note comfortable, quiet rooms, while feedback is mixed on cleanliness and upkeep, with several reports of dated bathrooms, musty odors, and maintenance issues.

Facilities can be inconsistent, with elevator outages, a pool that ranges from warm and inviting to closed or murky, and complaints that a hot tub was listed but not available. Breakfast is frequently described as good with a decent selection, though a few guests found it underwhelming or noted items missing. The location is convenient for dining and errands, though the property sits on a busy road. Expect a straightforward stay with basic comfort, but variable maintenance and cleanliness.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is generally adequate, but facilities are inconsistent: the pool ranges from warm and inviting to closed or murky, elevator outages occurred, and some guests noted a hot tub was advertised but unavailable.

Related guest reviews

6

Shane

Apr 19, 2025

·

Stayed 1 night

Everything was fine except the elevators weren't working and we had a lot of stuff to bring in and out, so it was a lot of trips up and down steps. We didn't get a chance to try the pool, it seemed to be operational, but didn't see anyone in it. Breakfast was pretty good, lots of waffle topping options. Staff was very friendly.

6

Randy

Jun 1, 2025

·

Stayed 1 night

Check-in was a breeze, facilitated by a woman named Tomica (sp) who was professional, efficient and engaging. After that, the experience was not special. If you can get the nice price by reserving well ahead of time, this might be OK. But at the same day price of over $200, things like a decidedly un inviting pool and an uninspiring breakfast buffet, seemed shabby. It IS worth noting that every single staffer was extremely helpful.

10

SeAnn

Sep 10, 2025

·

Stayed 6 nights

Quiet, well maintained room, bathtub, and plenty of parking

10

Mary

Mar 21, 2025

·

Stayed 1 night

The pool was warm so very inviting. There were food options to warm up if we didn’t have dinner.

6

Angela

Apr 10, 2023

·

Stayed 1 night

The swimming pool was closed for repairs, the elevator was out of order, couldnt get the air conditioning to work in our room. Our room had no tv guide to watch tv. Staff was very kind, food was very good and kept up with.

8

Paul

Dec 27, 2022

·

Stayed 2 nights

Adequate onsite parking, friendly staff, comfortable room & delicious hot breakfast. Our only complaint is that the bathroom (specifically the shower) needs updated.

4

Hallie

Jun 11, 2024

·

Stayed 1 night

The room we stayed in had a large wet spot where the air conditioner had been leaking and the room had a very musty smell. We were given a can of lysol. Also they ran out of towels when we went swimming. The pool was murky and had large chunks of hair floating in it.

8

Jeremy

Jan 23, 2023

·

Stayed 1 night

Hot tub was listed on the property details and signage at hotel, but no hot tub.

10

Janet

Jan 1, 2026

·

Stayed 1 night

Breakfast was great. Nice staff. Parking good

10

Eric

Aug 22, 2024

·

Stayed 1 night

Loved the hotel. The pool was warm and clean. The only issue we had was that there wasnt any hot water the morning we were there.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, but several reported stained linens, mold or musty odors, drainage problems, and inconsistent housekeeping, with a few mentions of pests.

Related guest reviews

6

BECKY

Aug 21, 2025

·

Stayed 3 nights

NEEDS UPDATING! Sheets had a stain. The carpeting in the room was dirty. Turned my husbands feet black! The staff is very nice and great selection of food near by.

2

Charlene

Jul 9, 2025

·

Stayed 1 night

The bathroom floor was extremely dirty. When I asked the front desk clerk if someone could clean it she didn’t know who to contact stating she was new. I then just asked for extra towels and put them down on the floor. The bed and pillows were extremely uncomfortable. The toilet seat was broken and the shower/tub wasn’t draining correctly. So we basically stood in a pool of dirty water our entire shower. I don’t understand why this hotel had such great ratings. It’s old and very outdated but the cleanliness or lack thereof bothered me the most.

2

Michelle

Apr 28, 2024

·

Stayed 1 night

The staff was very nice!!! Great customer service!! However,our bathroom had roaches and the beds were uncomfortable.

2

Todd

Jun 18, 2024

·

Stayed 1 night

First room 223 smelled really bad like BO (body order). Got switched to room 101 and the bed felt like it is going to fall apart any moment and there were multiple black hairs on the bed mattress pad.

6

Beth

Aug 3, 2025

·

Stayed 2 nights

Property is very tired and needs a total renovation. Room smelled musty, some water damage to walls in bathroom, bed pillows are very worn and unsupportive. Staff was friendly

4

Tyler

Sep 23, 2025

·

Stayed 2 nights

TV did not have live cable feed sheets had stains on them and should have been thrown away. Not reused. Drain in shower would barely drain during shower

10

Anthony

Oct 20, 2025

·

Stayed 1 night

Staff was nice hotel was clean and quiet

10

Bruce

Apr 3, 2024

·

Stayed 1 night

Very clean. The continental breakfast was very good. Nothing bad about room or building. Price is on high side, $21 more per night than used to.

2

Christina

Sep 28, 2025

·

Stayed 1 night

My daughter, granddaughter and I checked in about 5:15 Saturday September 27th. We got settled and walked over to MOD Pizza for dinner then to Aldi’s. When we got back we put a few things in the frig. and went to give our 26 month old a bath. What we found was a tub with mold around all of the fixtures, absolutely disgusting. It wasn’t until about 8:15 when sitting n the bed I noticed the pizza box. I took the picture and then took the box to the front desk. It obviously is an old pizza. The front desk was very rude and only offered 10% off. I was told we stayed in the room. Well, we weren’t offered another room. She said the hotel was full. SO, I’m guessing we were supposed to awaken a 26 month old, pack up our things and go look for another room in an area we are not familiar, over 2 hours away from home!? And if this hotel is full are the others? Seriously?? Very rude, passive aggressive staff at the front desk.

4

Patti

Nov 26, 2023

·

Stayed 3 nights

Never hzd room cleaned in 4 days. Trash full Bathrooms floor full of dirty towels.

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Rooms

Rooms are often quiet with comfortable beds and some are spacious or updated, but many feel dated with older bathrooms, very low toilets and slippery tubs, inconsistent water temperature, AC issues, and limited in-room amenities.

Related guest reviews

8

ANGELA

Apr 13, 2025

·

Stayed 1 night

The commode in our Room 109 was so very low to the ground & didn’t flush well. The tub stopper had to be manually lifted to let water out during & after shower. We have stayed here three times and I never had these issues before. I think the bathroom’s need to be updated & even possibly into showers.

2

Josh

Dec 16, 2023

·

Stayed 1 night

There was no in between when it came to the shower water. It was either scalding hot or freezing cold.

10

Saundra

Dec 9, 2022

·

Stayed 1 night

Staff was very nice. Room was clean and updated.

10

SeAnn

Sep 10, 2025

·

Stayed 6 nights

Quiet, well maintained room, bathtub, and plenty of parking

8

Dan

Aug 16, 2025

·

Stayed 1 night

Bed was very comfortable. Tv selections were great. Breakfast was very good. Would definitely stay here again. My only issue was the website said the pool was open until midnight and it was only open until 10pm, my boys were disappointed as we did have a late check in. But overall the stay was excellent.

6

Beth

Aug 3, 2025

·

Stayed 2 nights

Property is very tired and needs a total renovation. Room smelled musty, some water damage to walls in bathroom, bed pillows are very worn and unsupportive. Staff was friendly

6

Angela

Apr 10, 2023

·

Stayed 1 night

The swimming pool was closed for repairs, the elevator was out of order, couldnt get the air conditioning to work in our room. Our room had no tv guide to watch tv. Staff was very kind, food was very good and kept up with.

8

charmaine

Jul 6, 2024

·

Stayed 1 night

Rooms are spacious but a bit dated.

8

kathleen

Jun 1, 2025

·

Stayed 3 nights

It was fine, and comfortable. The amenities were pretty good, but I was surprised that there wasn't a coffee maker Or an iron in the room. Oddly, there were coffee packets and an ironing board in the room, but no way to use them. I was given at check-in, a GrubHub/Hampton Inn coupon for $10 off a delivered meal which did not offer me a promo code or or anything. $10 was NOT taken off, which was annoying. Why give your customers a coupon that is worthless? The staff was generally good, but seemed a little unwilling to “go that extra mile” for a customer. My room wasn't cleaned, which was okay, but I wish if you have a different policy for house-keeping (like some hotels only clean rooms every other day, etc.) I could have that info. Giving a detailed review because it kind of was the details that made my stay good but not great.

6

Bruce

Mar 7, 2023

·

Stayed 3 nights

The bathtubs in the rooms need to be replaced. They are too small and very slippery, very hard to take a shower. Also I would recommend right height toilets to be installed in bathrooms. They are old style toilets and low to the ground, very hard for older people to use.

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Service

Service is frequently praised as friendly, helpful, and hospitable, though some guests reported rude or absent front-desk interactions and occasional check-in, checkout, or billing frustrations.

Related guest reviews

8

Yvonne

Dec 29, 2025

·

Stayed 3 nights

Yes very courteous!

8

Penny

Apr 6, 2025

·

Stayed 1 night

Stay was great!! When checking out I asked for my receipts. Tamika at the desk gave me receipts with no totals on them. I needed them for insurance. I asked her again and she gave me receipts with the wrong amount. When I mentioned it to her she seemed to be very bothered rude. She said she couldn’t do that because I booked with a second party. If she doesn’t like her job she should quit. I’ve traveled all over the US booked all my rooms through Expedia and got receipts with what I paid. She wasn’t a good front desk person. But house keepers and maintenance was great. Breakfast was very good. If I come back I sure hope Tamika isn’t working the front desk.

10

Ashlee

Apr 20, 2025

·

Stayed 2 nights

Staff was extremely helpful and kind, kids enjoyed the pool and the amazing breakfast!

10

Andrew

Jan 6, 2023

·

Stayed 19,349 nights

The staff at this property were outstanding. All the staff we encountered were incredibly friendly and hospitable. They all went out of their way to make us feel at home and valued as people.

10

Chelsea

Nov 25, 2024

·

Stayed 1 night

We really appreciated the staff! Super hospitable.

10

Mary

Aug 4, 2025

·

Stayed 2 nights

The staff was not only friendly but very quick to assist with anything you needed.

10

Pamela

Oct 27, 2024

·

Stayed 2 nights

We had a wedding to attend in the area and found the Hampton Inn a clean, satisfactory place to stay. Staff was quite nice and helpful. The inn was well stocked with incidentals if needed. Beds were comfy, nice linens. I found it somewhat overpriced, however nothing was disappointing.

10

Janet

Jan 1, 2026

·

Stayed 1 night

Breakfast was great. Nice staff. Parking good

10

Linda

Dec 14, 2023

·

Stayed 1 night

Desk assistant at check-in was extremely helpful and pleasant!

2

Christina

Sep 28, 2025

·

Stayed 1 night

My daughter, granddaughter and I checked in about 5:15 Saturday September 27th. We got settled and walked over to MOD Pizza for dinner then to Aldi’s. When we got back we put a few things in the frig. and went to give our 26 month old a bath. What we found was a tub with mold around all of the fixtures, absolutely disgusting. It wasn’t until about 8:15 when sitting n the bed I noticed the pizza box. I took the picture and then took the box to the front desk. It obviously is an old pizza. The front desk was very rude and only offered 10% off. I was told we stayed in the room. Well, we weren’t offered another room. She said the hotel was full. SO, I’m guessing we were supposed to awaken a 26 month old, pack up our things and go look for another room in an area we are not familiar, over 2 hours away from home!? And if this hotel is full are the others? Seriously?? Very rude, passive aggressive staff at the front desk.

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Location

Convenient for dining and errands, with restaurants and shops nearby; some guests appreciated being close to everything. The property is on a busy road.

Related guest reviews

10

Jacy

Feb 9, 2025

·

Stayed 3 nights

Was a work trip only. But was close to everything and was quiet.

10

Anita

Dec 30, 2024

·

Stayed 1 night

Close to relatives!

6

Randi

Sep 8, 2025

·

Stayed 1 night

The staff here were awesome and the hotel was clean. It’s on a very busy road and it just seems old.Our tub looked very old. We paid $200 for one Saturday night for a family emergency. Other hotels were sold out. We brought our dog and the dog exercise area is the curb along the road. Lots of little bits of trash in that area like they just mow over garbage. After we checked out we saw we were being charged $75. I called and they said that even though Orbitz advertises pets stay for free the hotel charges $75 for a pet. The manager said they would refund my money but it would take 3-5 business days. Check your receipt before you leave.

10

Tammy

Oct 28, 2023

·

Stayed 1 night

Enjoyed our stay. Clean comfortable convenient room.

4

Arnold

Oct 29, 2023

·

Stayed 2 nights

Olive Garden next door a plus. Parking was bad I got blocked in by a truck and trailer. Room smelled like smoke and cigarettes

8

Michael

Jul 11, 2024

·

Stayed 2 nights

Nice little town of Lancaster

2

Christina

Sep 28, 2025

·

Stayed 1 night

My daughter, granddaughter and I checked in about 5:15 Saturday September 27th. We got settled and walked over to MOD Pizza for dinner then to Aldi’s. When we got back we put a few things in the frig. and went to give our 26 month old a bath. What we found was a tub with mold around all of the fixtures, absolutely disgusting. It wasn’t until about 8:15 when sitting n the bed I noticed the pizza box. I took the picture and then took the box to the front desk. It obviously is an old pizza. The front desk was very rude and only offered 10% off. I was told we stayed in the room. Well, we weren’t offered another room. She said the hotel was full. SO, I’m guessing we were supposed to awaken a 26 month old, pack up our things and go look for another room in an area we are not familiar, over 2 hours away from home!? And if this hotel is full are the others? Seriously?? Very rude, passive aggressive staff at the front desk.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good with a decent selection, and several guests enjoyed it; a few found it average or noted missing items like waffles.

Related guest reviews

6

Shane

Apr 19, 2025

·

Stayed 1 night

Everything was fine except the elevators weren't working and we had a lot of stuff to bring in and out, so it was a lot of trips up and down steps. We didn't get a chance to try the pool, it seemed to be operational, but didn't see anyone in it. Breakfast was pretty good, lots of waffle topping options. Staff was very friendly.

8

Dan

Aug 16, 2025

·

Stayed 1 night

Bed was very comfortable. Tv selections were great. Breakfast was very good. Would definitely stay here again. My only issue was the website said the pool was open until midnight and it was only open until 10pm, my boys were disappointed as we did have a late check in. But overall the stay was excellent.

6

Yolanda

Aug 12, 2024

·

Stayed 2 nights

The breakfast was not very good. Grey sausage is not appetizing. Limited options. Red roof has a better breakfast. We requested our room to be cleaned. The front desk said she'd have housekeeping take care of it. That was at 1:30. We came back from shopping at 5:30 and still was not cleaned. By that time, the front desk said housekeeping left for the day and there's nothing he could do but bring towels. Very disappointed and will probably not stay at a Hampton again.

8

Delphina

May 18, 2025

·

Stayed 2 nights

The breakfast is actually seasoned better. The overall service is just better. Its a nice place to rest.

10

Ashlee

Apr 20, 2025

·

Stayed 2 nights

Staff was extremely helpful and kind, kids enjoyed the pool and the amazing breakfast!

8

Lawrence

Oct 10, 2023

·

Stayed 1 night

Quiet, clean, good breakfast.

8

Phineas

Dec 4, 2023

·

Stayed 2 nights

No waffles at breakfast.

10

Dale

Jul 5, 2024

·

Stayed 3 nights

Very relaxing. Breakfast was very good. Plenty to eat thanks

10

Cheryl

Jun 1, 2025

·

Stayed 4 nights

Nice, clean,updated facility. Breakfast and snack bar both had great selection. The only thing i would change is to lower the shower heads,not all your guests are 7 ft tall.

10

Janet

Jan 1, 2026

·

Stayed 1 night

Breakfast was great. Nice staff. Parking good

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AI-generated summary based on recent guest reviews

Month	Average price
January	$106
February	$98
March	$131
April	$123
May	$132
June	$138
July	$138
August	$136
September	$147
October	$154
November	$127
December	$113

Su	Mo	Tu	We	Th	Fr	Sa
				1 $148	2 $240	3 $252
4 $103	5 $130	6 $137	7 $130	8 $171	9	10
11 $121	12 $140	13 $128	14 $133	15 $178	16	17 $247
18 $103	19 $131	20 $123	21 $120	22 $135	23 $236	24 $261
25 $121	26 $124	27 $129	28 $133	29 $133	30 $153	31 $170

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $351	18	19 $332
20 $156	21 $189	22 $208	23 $212	24 $192	25	26 $238
27 $144	28 $98	29 $108	30 $108

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible (Hearing)

Suite, 1 King Bed

Room, 1 King Bed

One King Bed, Accessible

Room

One King Study Sofabed

Room, 1 King Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Lancaster

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Prices for upcoming dates