Name: Citrus Hotel Eastbourne by Compass Hospitality
Address: King Edward Parade, Front de mer d'Eastbourne, East Sussex (comté), GB
Price range: 50 $US–69 $US per night
Rating: 7.35

Ce qu'en disent des voyageurs

À l'hôtel Citrus Hotel Eastbourne by Compass Hospitality, les voyageurs soulignent l'emplacement en bord de mer et le personnel accueillant, tandis que les avis divergent concernant l'entretien : beaucoup ont apprécié les chambres très spacieuses avec vue sur mer, mais des préoccupations récurrentes portent sur des zones désuètes et une maintenance irrégulière.

La propreté est inégale, certaines chambres étant impeccables et d'autres signalées comme mal nettoyées ou sentant la moisi. Le petit-déjeuner est continental avec peu de plats chauds ; beaucoup l'ont trouvé adéquat, bien que plusieurs aient été déçus par l'absence d'un petit-déjeuner anglais complet. Parmi les autres problèmes récurrents, on trouve une connexion Wi-Fi aléatoire, des bruits mécaniques occasionnels ou des problèmes de chauffage, ainsi que des difficultés d'accès dues aux marches et aux ascenseurs peu fiables. Dans l'ensemble, attendez-vous à un séjour économique et sans fioritures dans un endroit privilégié en bord de mer, avec un service chaleureux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations semblent datées, avec des signalements répétés d'ascenseurs peu fiables et quelques bizarreries avec les clés ou la porte d'entrée ; le stationnement utilise des permis locaux et peut être difficile mais est peu coûteux grâce aux bons de l'hôtel. Une salle de jeux avec billard et baby-foot est à disposition.

Avis de voyageur à ce sujet

4

Margaret

22 sept. 2024

·

A séjourné 2 nuits

Very poor decoration lift not working no service in room no change of towels

8

Hilary

7 mai 2025

·

A séjourné 3 nuits

Comfortable functional room, friendly, helpful staff, parking can be a bit difficult, especially as there was an event on the Western Lawns all weekend, but with perseverance parking can be found and is very cheap, £2.35 for 24 hours when purchased at the hotel. Overall, a relaxing stay.

8

Anthony

15 oct. 2024

·

A séjourné 1 nuit

We recently stayed at the Citrus Hotel in Eastbourne and were pleasantly surprised by the experience. Our room was spacious, featuring a lovely sea view that added a touch of tranquility to the stay. The large bay window, complete with comfortable armchairs, was perfect for relaxing while enjoying the view. The room itself was well-appointed with a big mirror, a cozy coffee table, and nice bedside tables. There was a desk to work at, which came in handy, along with a good-sized TV for downtime. We appreciated the power outlets with USB connections, making it easy to charge our devices. The hotel provided thoughtful amenities like extra pillows and hot beverages in the room. A fan was also available, which helped maintain a comfortable temperature. The clean towels added to the overall sense of care taken by the staff. The hotel’s 24-hour front desk made check-in and any inquiries convenient. We also loved the communal lounge, which had both a foosball and pool table, perfect for some light entertainment. Snacks and drinks were readily available at the front desk, which was a nice touch. Breakfast far exceeded expectations, going beyond the advertised continental offering. It was a quiet, peaceful stay, with plenty of comfort and thoughtful details that made the experience memorable.

10

Nikki

23 mai 2025

·

A séjourné 1 nuit

The hotel staff were very welcoming, and the bedroom was very spacious. the staff mad parking really easy, as I called them before, and they gave me all options locally. highly recommend

10

Debbie

14 avr. 2025

·

A séjourné 2 nuits

We had a great stay here. We were at the top in a huge room with a large walk-in shower. It was clean and comfy, and all the staff we met were friendly and welcoming. There's a games room in the basement with sofas, a pool table and table football, and it was nice to socialise with other guests for a bit. It's well situated for the Wishtower part of the seafront and we had great views from our room.

6

Angela

17 juin 2025

·

A séjourné 1 nuit

Quaint hotel on the waterfront. I did recieve an upgrade due to my Best Western membership. The hotel needs additional staff. The front desk person was overwhelmed. The WiFi is horrible. The elevator buttons are missing so you have to stick your finger in to activate. Overall this place needs work.

4

Mary

24 oct. 2024

·

A séjourné 2 nuits

Massive disappointment. This hotel is a mess. Took 2 rooms for 2 nights. The rooms had no heating with radiators stone cold. Reported to reception and managers multiple times. Went home early because room too cold to spend second night there. Nothing done, despite multiple complaints. Bathroom had no plug and no mirror. Water pressure very weak. Morning of second day elevator broke down multiple times. It was very old and noisy and had we not been on the top floor we would have used the stairs If this is the standard of "Best Western" things have dramatically declined. Admittedly it was a cheap hotel but you do expect basic amenities like heating !!

2

Alison

9 nov. 2025

·

A séjourné 2 nuits

The lifts were broken rokms dirty and smelt baf, broken tap with screw to turn, broken wardrobe offered another room that had leak and v wet carpet. Staff were friendly and helpful. Was refused a refund to go somewhere else. Sticky dirty carpet in room. Missing buttons in lifts meaning you had to put your finger in a hole with electrics. If you were on level 2 none of the buttons worked so the only way to use was call reception for them to press the button on ground level to send lift up or down. Absolute joke

6

Emily

22 sept. 2024

·

A séjourné 1 nuit

Lovely staff and bed was comfy. Excellent position by the sea and near lovely Little Italy area. Downsides: sheets needed a higher temp wash or to be replaced (stains) and bathroom bin was full from the last guests. Lift broke too, but stairs were fine for us. For the price, we had a comfortable stay.

6

Julie

29 sept. 2024

·

A séjourné 2 nuits

A budget hotel really. You get what you pay for. Lift wasnt working. I had booked a sea view and was at the back of the hotel. The decor was a bit drab but for £105 for 2 nights, cant really complain. Although a vending machine in the reception area for food and drink was unusual.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inconstante : bien que plusieurs clients aient trouvé les chambres propres, beaucoup ont cité des salles de bains mal nettoyées, des odeurs persistantes ou de l'humidité/de la moisissure, du linge taché et un service de ménage négligé.

Avis de voyageur à ce sujet

6

G M

16 nov. 2025

·

A séjourné 2 nuits

Fine, staff nice enough, wasn't particularly clean (rubbish down the back of the bunk bed). Good location.

4

Chelsea

15 avr. 2025

·

A séjourné 1 nuit

We arrived at the hotel and had to wait to check in for 10 minutes because no one was around and they had no bell to ring for assistance. The room we stayed in was not clean, especially the toilet which had poo stains down it and the smallest amount of toilet roll, these were rectified when I complained. The bathroom door also didn’t close which was embarrassing for our teenage son who didn’t want his parents to hear him on the toilet. The heating was on all night even though the radiator was on Zero which made it an uncomfortable sleep. For what we payed to stay at this hotel we expected the room to be much cleaner and better presented.

10

Diane

15 déc. 2025

·

A séjourné 1 nuit

Clean room easy accessibility

2

Alison

9 nov. 2025

·

A séjourné 2 nuits

The lifts were broken rokms dirty and smelt baf, broken tap with screw to turn, broken wardrobe offered another room that had leak and v wet carpet. Staff were friendly and helpful. Was refused a refund to go somewhere else. Sticky dirty carpet in room. Missing buttons in lifts meaning you had to put your finger in a hole with electrics. If you were on level 2 none of the buttons worked so the only way to use was call reception for them to press the button on ground level to send lift up or down. Absolute joke

6

Michelle

16 oct. 2024

·

A séjourné 1 nuit

Property isnt the cleanest of properties. Room was large, bathroom requires a major scrub feaces around the toilet pan from previous people, shower was grubby, towels seen better days. Pillows were hard & bed not the comfiest. Sea view frm the room was the best thing. Glad it was only a quick stay over. There is alot of potential in this place & with a quick decent clean & a freshing up it would be good.

6

Katharina

4 mai 2025

·

A séjourné 4 nuits

Roomkeeping was not good. It was only cleaned after it was pointed out and then only superficially. The breakfast was clear. The hotel has seen better days.

6

Emily

22 sept. 2024

·

A séjourné 1 nuit

Lovely staff and bed was comfy. Excellent position by the sea and near lovely Little Italy area. Downsides: sheets needed a higher temp wash or to be replaced (stains) and bathroom bin was full from the last guests. Lift broke too, but stairs were fine for us. For the price, we had a comfortable stay.

2

Kevin

27 avr. 2025

·

A séjourné 1 nuit

Bathroom toilet had old urine and hair all over it, hand basin dirty. One of the beds had no sheet only duvet on top of yellow stained mattress protector.

4

Anthony James

30 sept. 2025

·

A séjourné 6 nuits

No sink plug. Toilet did not flush properly for 3 days, had to use waste bin to pour water down the toilet. Room not cleaned. No proper cooked breakfast.Hotel looking very 'tacky'

4

Eileen

1 sept. 2024

·

A séjourné 1 nuit

Standard of cleanliness not very good Property needs a complete revamp

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent très spacieuses, dont beaucoup avec vue sur mer, mais le décor et les équipements sont désuets, le Wi-Fi peut être peu fiable et certains clients ont rencontré des problèmes de bruit, de chauffage, d'eau chaude ou des incohérences avec les vues payées.

Avis de voyageur à ce sujet

6

ellen

19 juil. 2025

·

A séjourné 2 nuits

While the place was reasonably nice, we paid extra for a "sea view"...and got placed in the bottom level...which was a half-story BELOW ground level. Our "sea view" was more of a "knee view"

10

Debbie

26 oct. 2025

·

A séjourné 2 nuits

We were welcomed warmly to the hotel.Our room was huge and looked directly onto the beach. There was a choice of bath and shower or level access shower. All the staff we met were friendly and the reception area has been refurbished since our last stay with a new breakfast room and bar. The room was clean with good heavy curtains.

8

John

12 sept. 2025

·

A séjourné 1 nuit

Really big room, with seaview. Breakfast selection was ok but note, it is only a Continental breakfast, plus beans, scrambled and hard boiled eggs

6

Sandra

20 sept. 2025

·

A séjourné 3 nuits

Room was nice but got woke at 5.30am on sunday morning by a sort of loud mechanical sound aporoc every 20 srconds. It was too loud to get back to sleep. Had to dress and go to reception as no-one answering phone. The noise was only on our corridor and i met another couple siffering from it. I had to go to reception 3 times before i was taken seriously, and eventually the manager moved me to a new room, where i caught up with a bit of sleep. Sadly i missed half a day of a 2 day weekend as a result. The manager told me to email.him about it, which i did. No reply so emailed again no reply again. Rude!!!

6

Claire

10 oct. 2024

·

A séjourné 2 nuits

Definitely.Liked the price for the area and it was reasonably clean. Apart from the hair dryer wire being cut , not in use. The Free Wi-Fi. was very much in an out. Not great if you rely on it.

8

Subashini

1 juin 2025

·

A séjourné 1 nuit

Very good. Spacious and clean room with fantastic sea view. Location was excellent too. Managed to find parking right in front of the hotel. Staff was friendly. Water pressure of the shower was good. Breakfast spread didn't have many choices but adequate. Enjoyed our stay.

8

Francesca

6 mai 2024

·

A séjourné 1 nuit

We had a pleasant stay. The hotel is near the seafront and pier and close to the bus route and train station. The staff were very friendly and happy to help— especially Leanne. The room was clean and functional. A minor thing: the door wasn’t sealed top to bottom meaning we had some light and sound from the corridor. I had earplugs so it wasn’t a big bother, but it might bother you if you’re a very light sleeper. The breakfast was fine, toast and spreads, cereals, yoghurt etc. considering everything, it was a decently-priced no-frills stay!

8

Albertus

19 janv. 2025

·

A séjourné 1 nuit

Stayed one night, hotels locks front door promptly at 23:00. The room we had was spacious and sea-front facing. It was clean and centrally heated, had sufficient towels and pillows. The interior is dated, but given we stayed only one night it didn't detract. We had to ask for coffee and loo roll, but the staff was friendly and provided without question. We didn't eat at the hotel.

10

Debbie

14 avr. 2025

·

A séjourné 2 nuits

We had a great stay here. We were at the top in a huge room with a large walk-in shower. It was clean and comfy, and all the staff we met were friendly and welcoming. There's a games room in the basement with sofas, a pool table and table football, and it was nice to socialise with other guests for a bit. It's well situated for the Wishtower part of the seafront and we had great views from our room.

6

Angela

17 juin 2025

·

A séjourné 1 nuit

Quaint hotel on the waterfront. I did recieve an upgrade due to my Best Western membership. The hotel needs additional staff. The front desk person was overwhelmed. The WiFi is horrible. The elevator buttons are missing so you have to stick your finger in to activate. Overall this place needs work.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est généralement aimable et accueillant, le personnel faisant souvent des efforts pour aider. Quelques clients ont signalé des retards, une réception dépassée ou un suivi insuffisant des plaintes.

Avis de voyageur à ce sujet

10

Nikki

10 juin 2025

·

A séjourné 1 nuit

Great team! Really friendly. hotel rooms are big. highly recommend for business or leisure.

8

pamela

11 sept. 2024

·

A séjourné 5 nuits

First of all the important things- the staff went over and above at every turn and I would say faultless, the location couldn’t be better, you are literally on the sea front in the most beautiful part of Eastbourne, and the beds were very comfortable and bedding was spotless. However if you are looking for a beautifully decorated and lovely hotel, the Citrus is not for you. The rooms are nothing like they are on the website. I have never stayed in a backpackers hostel but if I did, I imagine it would look like this. Our room had cracked walls and peeling paint everywhere, the lift was like a death trap and even the staff said don’t use it. Breakfast was ok for a continental. Having said all that, for what I paid and for the superb location, I probably would stay here again but I would ask for one of the rooms which has been redecorated since it was housing those who shall remain nameless.

6

Sandra

20 sept. 2025

·

A séjourné 3 nuits

Room was nice but got woke at 5.30am on sunday morning by a sort of loud mechanical sound aporoc every 20 srconds. It was too loud to get back to sleep. Had to dress and go to reception as no-one answering phone. The noise was only on our corridor and i met another couple siffering from it. I had to go to reception 3 times before i was taken seriously, and eventually the manager moved me to a new room, where i caught up with a bit of sleep. Sadly i missed half a day of a 2 day weekend as a result. The manager told me to email.him about it, which i did. No reply so emailed again no reply again. Rude!!!

10

Karen

8 mai 2024

·

A séjourné 4 nuits

The staff were one of the most welcoming we've ever experienced in a hotel.Leanne was a gem & couldn't offer enough help.Ashley was a very helpful & chirpy Duty Mgr.Louis was a Mgr who turned his hand to anything that needed to be done in the hotel & really cared about staff & guests.Our room very clean & the bed extremely comfortable.We were given a sea view on the side of the hotel.Some suggestions that I discussed with hotel staff were:need for bedside lights & more than 2 plug sockets.Internet connection in room was very sketchy but strong in reception.Self-service continental breakfast was more than adequate.Choice of cereals,fruits,yoghurt,freshly warmed pastries,toast & spreads.Wide choice of coffees from a machine & a choice of teas.Plenty of seating available.There is an elevator. Considering we stayed during a busy Bank Holiday weekend,we still managed to find a parking space every day.Street parking outside the hotel is free 6pm to 8am.The hotel provided parking vouchers for 3 hours parking at a cost of £2.20 per 3 hours outside of these times (subject to number of tickets allocated to the hotel by the council).Unfortunately,the council had not provided enough vouchers to cover the holiday weekend.Although not their fault,the hotel was very apologetic.If vouchers are unavailable,parking is payable via a phone app at a higher cost,although cheaper than areas closer to the pier/town(about 10-15 min walk).Free road parking is available in streets away from seafront.

4

Chelsea

15 avr. 2025

·

A séjourné 1 nuit

We arrived at the hotel and had to wait to check in for 10 minutes because no one was around and they had no bell to ring for assistance. The room we stayed in was not clean, especially the toilet which had poo stains down it and the smallest amount of toilet roll, these were rectified when I complained. The bathroom door also didn’t close which was embarrassing for our teenage son who didn’t want his parents to hear him on the toilet. The heating was on all night even though the radiator was on Zero which made it an uncomfortable sleep. For what we payed to stay at this hotel we expected the room to be much cleaner and better presented.

10

Nikki

23 mai 2025

·

A séjourné 1 nuit

The hotel staff were very welcoming, and the bedroom was very spacious. the staff mad parking really easy, as I called them before, and they gave me all options locally. highly recommend

10

robert

11 nov. 2025

·

A séjourné 1 nuit

Helpful staff

6

Angela

17 juin 2025

·

A séjourné 1 nuit

Quaint hotel on the waterfront. I did recieve an upgrade due to my Best Western membership. The hotel needs additional staff. The front desk person was overwhelmed. The WiFi is horrible. The elevator buttons are missing so you have to stick your finger in to activate. Overall this place needs work.

10

Anna

6 avr. 2025

·

A séjourné 6 nuits

This is an old hotel. However the staff’s attention to detail and care was amazing. Nancy who serves breakfast was a ray of sunshine and just a delight. My daughter and friends all enjoyed staying here and we will be back again. Thank you so much for looking after us with the care that you did.

10

Stephen

30 sept. 2024

·

A séjourné 1 nuit

Excellent friendly service by Andrew who managed to find me a really nice room with beautiful sea view! I look forward to staying here again!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement en bord de mer est largement apprécié pour sa proximité de la plage, de la jetée, des galeries et à environ 15 minutes à pied de la gare. La vue pittoresque et l'accès facile en font une excellente base pour Eastbourne.

Avis de voyageur à ce sujet

10

Nikki

5 juin 2025

·

A séjourné 1 nuit

Staff welcoming. Great location for the beach

8

Subashini

1 juin 2025

·

A séjourné 1 nuit

Very good. Spacious and clean room with fantastic sea view. Location was excellent too. Managed to find parking right in front of the hotel. Staff was friendly. Water pressure of the shower was good. Breakfast spread didn't have many choices but adequate. Enjoyed our stay.

8

Francesca

6 mai 2024

·

A séjourné 1 nuit

We had a pleasant stay. The hotel is near the seafront and pier and close to the bus route and train station. The staff were very friendly and happy to help— especially Leanne. The room was clean and functional. A minor thing: the door wasn’t sealed top to bottom meaning we had some light and sound from the corridor. I had earplugs so it wasn’t a big bother, but it might bother you if you’re a very light sleeper. The breakfast was fine, toast and spreads, cereals, yoghurt etc. considering everything, it was a decently-priced no-frills stay!

6

Elena

26 mai 2025

·

A séjourné 2 nuits

Stunning location, beautiful beach.

8

Hannah

23 mai 2024

·

A séjourné 1 nuit

This hotel is in a great location for the beach and the Towner gallery (1 min walk!) The staff were so friendly and helpful. We found it a really cost effective option for a quick and easy one night stay in Eastbourne.

8

Philip

6 oct. 2024

·

A séjourné 1 nuit

The hotel was very clean staff were excellent right on the beach front only had one night perfect for us

8

Nadeem

15 juin 2025

·

A séjourné 2 nuits

Great location on the seafront, near the Lifeboat Museum.around 15 minute walk from the pier and the train station. Ageing hotel facilities but the staff were very helpful.Special mention to Nancy who runs the breakfast service who was brilliant.

8

Branden

18 oct. 2024

·

A séjourné 2 nuits

Warm, comfy, polite staff, not bad for a couple if days. Offer breakfast. 15 min walk from station. Close to beaches and theatres.

10

Emma

6 oct. 2024

·

A séjourné 1 nuit

Large room, nice and clean. Beds a bit firm but that’s personal taste. Great location, happy to visit again 😊

10

Nikki

11 juin 2025

·

A séjourné 1 nuit

Great location, right near the sea. staff were so welcoming

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Repas

Le petit-déjeuner est continental avec un choix modeste ; beaucoup l'ont trouvé suffisant, mais plusieurs ont été déçus par l'absence d'un petit-déjeuner anglais complet. Le personnel du petit-déjeuner reçoit régulièrement des éloges.

Avis de voyageur à ce sujet

10

Anna

25 sept. 2024

·

A séjourné 2 nuits

It was a Lovely Hotels with Great staff and very Friendly, Nice Bed. Nice shower 🚿 and Great TV 📺, THE Breakfast was Fairly Reasonable, and it was Continental, It was Very close to 🌊 Front...was Great to walk 🚶‍♀️ I'd definitely go back again !!!!

8

John

12 sept. 2025

·

A séjourné 1 nuit

Really big room, with seaview. Breakfast selection was ok but note, it is only a Continental breakfast, plus beans, scrambled and hard boiled eggs

6

Helen

7 févr. 2025

·

A séjourné 1 nuit

Great location, friendly reception staff, well kept but very tired. Room was huge but bathroom showed a lot of timescale on taps and shower screen. Towels were also stained. Staff at breakfast were just too in your face, to the point of nosey about what you were taking to eat. The Scottish lady was also unprofessional moaning about other diners with food they had left. Otherwise, breakfast was a good selection and enjoyable.

6

Paul

19 janv. 2025

·

A séjourné 1 nuit

It was an ok place. Did the trick. Somewhere to sleep. Breakfast was disappointing. Only hot food boiled eggs, scrambled eggs and beans.

10

Enid

1 avr. 2024

·

A séjourné 1 nuit

Staff brilliant ,room clean and updated.would like lamp on bedside table,and cooked breakfast

6

Scott

20 mai 2025

·

A séjourné 3 nuits

Breakfast options poor although lady who done breakfast was fantastic ( always singing) Hotel in general is needing a good renovation all areas looked tired

8

Francesca

6 mai 2024

·

A séjourné 1 nuit

We had a pleasant stay. The hotel is near the seafront and pier and close to the bus route and train station. The staff were very friendly and happy to help— especially Leanne. The room was clean and functional. A minor thing: the door wasn’t sealed top to bottom meaning we had some light and sound from the corridor. I had earplugs so it wasn’t a big bother, but it might bother you if you’re a very light sleeper. The breakfast was fine, toast and spreads, cereals, yoghurt etc. considering everything, it was a decently-priced no-frills stay!

8

Mary

15 nov. 2025

·

A séjourné 1 nuit

Good breakfast

10

Claire

12 oct. 2024

·

A séjourné 1 nuit

I liked the place. A full English breakfast would of been lovely. I liked the way you can stay in the room until 11 o'clock happy to part with the money.

4

Anthony James

30 sept. 2025

·

A séjourné 6 nuits

No sink plug. Toilet did not flush properly for 3 days, had to use waste bin to pour water down the toilet. Room not cleaned. No proper cooked breakfast.Hotel looking very 'tacky'

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Mois	Prix moyen
janvier	51 $US
février	50 $US
mars	55 $US
avril	73 $US
mai	75 $US
juin	102 $US
juillet	99 $US
août	114 $US
septembre	62 $US
octobre	62 $US
novembre	54 $US
décembre	60 $US

di	lu	ma	me	je	ve	sa
1 $54	2 $56	3 $54	4 $54	5 $54	6 $67	7 $67
8 $54	9 $54	10 $54	11 $56	12 $54	13 $67	14 $67
15 $54	16 $54	17 $56	18 $57	19 $56	20 $69	21 $69
22 $56	23 $57	24 $57	25 $56	26 $56	27 $69	28 $69
29 $56	30 $57

Citrus Hotel Eastbourne by Compass Hospitality

Prix pour Citrus Hotel Eastbourne by Compass Hospitality

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

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Chambre Simple

Chambre Familiale

Double and Single Room

Chambre avec lits jumeaux, accessible aux personnes à mobilité réduite

Suite Studio Familiale

Chambre Double

Chambre Triple

Chambre avec lits jumeaux

Chambre Double

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Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $60
18 $50	19 $50	20 $53	21 $58	22 $56	23 $68	24
25	26 $54	27 $54	28 $54	29 $54	30 $67	31 $67