What are the standard check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 10:00. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

What is the location of the property in relation to key landmarks?

The property is located in the heart of San Carlos de Bariloche, within a 5-minute walk of the Cathedral of Our Lady of Nahuel Huapi and Civic Center Bariloche. It is approximately 11.8 miles from Catedral Alta Patagonia and 0.3 miles from the Museum of Patagonia.

Does the property have a swimming pool?

Yes, the property features both an indoor and outdoor swimming pool. The operational hours and seasonal availability are not specified.

What are the policies for guests staying with children?

One child aged 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Cristal - Relax in San Carlos de Bariloche

Average nightly price at Hotel Cristal by month, last 12 months (USD)
Month	Average price
January	$158
February	$123
March	$103
April	$121
May	$79
June	$104
July	$253
August	$176
September	$124
October	$115
November	$106
December	$120

What guests think

Across the reviews, Hotel Cristal stands out for its very central location and generally friendly staff, plus a popular indoor pool and spa, while repeated criticisms target unreliable in room Wi-Fi and limited or off site parking.

Rooms are often spacious and comfortable, though several guests found the property dated in places, noted a lack of air conditioning and occasional internal or street noise. Breakfast ranges from good to basic, with some saying it becomes repetitive, and on-site dining or room service options feel limited at times. Cleanliness is generally solid, but recurring maintenance issues appear in some rooms, such as worn carpets, broken fixtures, and hard-to-regulate hot water. Expect a convenient city-base stay with solid amenities, best for travelers prioritizing location over modern finishes and absolute quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many guests praise the indoor pool and spa, though some reported inconsistent water temperatures. Several noted there is no on-site parking and they used paid public lots, and dining/room service options are limited.

Related guest reviews

8

Diana

Jul 5, 2025

·

Stayed 5 nights

I really like the room and the breakfast and the lady that clean our room was very kind. I did not like the customer service provided at the reception the worst! when we arrived we asked if they have parking because last time we were there they did have it, they told us we had to leave the car at a public parking $25 per day charge, of course this was not good so the receptionist only told us if we did not like it he could cancel our reservation he was very rude and not emphatic at all

10

Veralice Mafia

Aug 20, 2025

·

Stayed 5 nights

Excelente localização, ótimo atendimento dos funcionários, café da manhã bom, camas confortáveis, piscina aquecida, recepção impecável. Único ponto fraco é não ter estacionamento incluso na diária. Voltarei com certeza!

8

Alfonso

Oct 16, 2023

·

Stayed 5 nights

Lo mejor del hotel es la pileta y spa, muy agradables.

8

Oren

Feb 22, 2025

·

Stayed 1 night

Nice hotel, great central location. staff is very helpful. No parking is available

8

Pamela

Jul 24, 2023

·

Stayed 8 nights

Mis sugerencias son: - Agregaría más opciones de menu para el bar en la cena - Un día la pileta no estaba climatizada correctamente El resto de los servicios estuvieron muy bien.

10

Michelle

Oct 30, 2024

·

Stayed 2 nights

Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.

10

Alejandra

Sep 24, 2025

·

Stayed 5 nights

Muy comodo y limpio, cerca de todo, la alberca muy linda y caliente Lo recomiendo

6

Daniel

Jan 2, 2026

·

Stayed 7 nights

Vamos lá. Hotel de localização perfeita, melhor não há. No centro e na melhor rua. Mas é um Hotel de contradições; roupa de cama e toalhas ótimas, já os cuidados com o quarto nem tanto, no caso, tinha até lâmpadas queimadas. Piscina ótima e limpa. Café da manhã bem simples, nada de especial, mas tudo arrumadinho. Atendimento e simpatia muito boa. Resumindo, se quiser um o

8

Cesar Jose

Sep 1, 2023

·

Stayed 5 nights

Ótimo hotel , excelente localização, cama muito confortável banheiro com hidro e com atendimento muito amável e atencioso , unico ponto a melhorar é a temperatura da piscina ,na area da hidromassagem , deveria ser mais quente com certeza.

8

Ana

Jun 26, 2023

·

Stayed 6 nights

O hotel fica em um ponto bastante central de Bariloche, perto de lojas e restaurantes. Fiquei em um quarto no segundo andar virado para rua e achei bem barulhento, especialmente à noite. Não acredito que as janelas sejam anti-ruídos. Outro ponto que me decepcionou foi a temperatura da piscina. Poderia ser mais quente. Não chega a ser fria, mas não é agradável a temperatura.

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AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness is good, but maintenance issues recur, including worn carpets, broken fixtures, and hot water regulation problems. A few reviews also mentioned slow or subpar housekeeping.

Related guest reviews

4

Andrea

Feb 2, 2024

·

Stayed 2 nights

This property is really in need of an update. You pay a "four star hotel" tax because the place has a restaurant and a pool. Then you go up one floor to the rooms and it's like you've gone back in time by 30 years. Filthy carpeting in the hallways, ripped up flooring in the rooms, no A/C, furniture straight from 1992. I couldn't leave my window open on a 90 degree day because I was on the 1st floor and people could just hop right in. The staff ignores you until you speak to them. And if you booked it because it said "parking" in the filter, they don't have any parking. You can unload your bags in the street out front. Other than that, the location is great!

10

Trevor

Nov 14, 2023

·

Stayed 3 nights

Right in the center of town, thus very easy to get around. Restaurants, shopping at your doorstep. Hotel is clean and comfortable and complimentary breakfast is a nice extra.

10

Carlos

Jun 14, 2025

·

Stayed 1 night

Hotel muy bueno, excelentes instalaciones. Solo la regadera con problemas no secregula el agua adecuadamente

8

Jose Luis

Aug 13, 2024

·

Stayed 4 nights

Hotel atendeu as espectativas!Regulagem da agua quente era dificil!Médio custo beneficio

10

ROGACIANO

Sep 28, 2025

·

Stayed 4 nights

A limpeza foi boa, os funcionários foram atenciosos, café da manhã bom, localização muito boa.

6

Daniel

Jan 2, 2026

·

Stayed 7 nights

Vamos lá. Hotel de localização perfeita, melhor não há. No centro e na melhor rua. Mas é um Hotel de contradições; roupa de cama e toalhas ótimas, já os cuidados com o quarto nem tanto, no caso, tinha até lâmpadas queimadas. Piscina ótima e limpa. Café da manhã bem simples, nada de especial, mas tudo arrumadinho. Atendimento e simpatia muito boa. Resumindo, se quiser um o

8

Eduardo R

Jul 14, 2024

·

Stayed 1 night

Hotel muito bem localizado, piscina ótima, mas falta uma manutenção melhor. Portas do guarda-roupa emperradas, cofre não funciona e tampa da privada quebrada.

4

victor

Dec 27, 2022

·

Stayed 19,351 nights

noneThis property was not very clean.

10

claudia

Jan 20, 2024

·

Stayed 3 nights

Posizione ottima, bell'albergo con piscina e belle camere spaziose con veduta sulla strada principale. Letti comodi e buona biancheria. Buoni prodotti da bagno e ottima pulizia. Colazione varia e di buona qualità. Personale disponibile.

6

sara

Nov 21, 2023

·

Stayed 2 nights

Struttura vecchia, camera piccola, servizio pulizia lento. Bene la piscina.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, but the property feels dated in places, lacks air conditioning, and some rooms pick up street or internal noise. In-room Wi‑Fi is frequently unreliable.

Related guest reviews

6

Rubens

Oct 26, 2025

·

Stayed 6 nights

Bom hotel Mais internet não funciona

6

Jillian

Jan 24, 2023

·

Stayed 3 nights

Spacious room in a very centeral location. Very nice and helpful staff. Property is old and run down. No A/C in room.

8

Adam

Feb 12, 2024

·

Stayed 1 night

No AC fyi even though somewhere it says that online

8

GISELLA

Jan 8, 2025

·

Stayed 2 nights

no me gusto la ubicacion, demasiado ruido en la calle principal.

10

Michelle

Oct 30, 2024

·

Stayed 2 nights

Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.

10

Aaron

Nov 28, 2025

·

Stayed 3 nights

Nice spacious rooms and friendly staff

6

MARIA DE FÁTIMA

Feb 23, 2026

·

Stayed 3 nights

A internet foi péssima.

10

claudia

Jan 20, 2024

·

Stayed 3 nights

Posizione ottima, bell'albergo con piscina e belle camere spaziose con veduta sulla strada principale. Letti comodi e buona biancheria. Buoni prodotti da bagno e ottima pulizia. Colazione varia e di buona qualità. Personale disponibile.

6

Tomas

Sep 27, 2025

·

Stayed 3 nights

La habitación muy pequeña, desayuno muy malo, había una señora en la piscina que por todo se enojaba.

8

Benjamin

Jan 13, 2023

·

Stayed 19,365 nights

Súper bien ubicado, cerca de todo , buenas instalaciones , personal amable y atento . Desayuno bufet repetitivo , si estás varios días te aburre . Internet malo, malo malo en las habitaciones . Yo tenía que salir a la recepción a atender asuntos de trabajo ya cansado después de un largo día de excursión.. En eso tienen que mejorar. El internet no solo es ocio también dd para trabajar

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, though some guests reported rude or unhelpful reception and slow responses.

Related guest reviews

8

Diana

Jul 5, 2025

·

Stayed 5 nights

I really like the room and the breakfast and the lady that clean our room was very kind. I did not like the customer service provided at the reception the worst! when we arrived we asked if they have parking because last time we were there they did have it, they told us we had to leave the car at a public parking $25 per day charge, of course this was not good so the receptionist only told us if we did not like it he could cancel our reservation he was very rude and not emphatic at all

4

Andrea

Feb 2, 2024

·

Stayed 2 nights

This property is really in need of an update. You pay a "four star hotel" tax because the place has a restaurant and a pool. Then you go up one floor to the rooms and it's like you've gone back in time by 30 years. Filthy carpeting in the hallways, ripped up flooring in the rooms, no A/C, furniture straight from 1992. I couldn't leave my window open on a 90 degree day because I was on the 1st floor and people could just hop right in. The staff ignores you until you speak to them. And if you booked it because it said "parking" in the filter, they don't have any parking. You can unload your bags in the street out front. Other than that, the location is great!

10

Bernard

Feb 12, 2024

·

Stayed 2 nights

Situated in the core of the city where shopping, restaurants and tourist venues are. Very friendly staff.

10

Sylmarie

May 18, 2025

·

Stayed 1 night

Los empleados se portaron muy bien con nosotros bien serviciales

10

Aaron

Nov 28, 2025

·

Stayed 3 nights

Nice spacious rooms and friendly staff

10

ROGACIANO

Sep 28, 2025

·

Stayed 4 nights

A limpeza foi boa, os funcionários foram atenciosos, café da manhã bom, localização muito boa.

10

Estefania

May 27, 2025

·

Stayed 2 nights

El hotel está muy bien ubicado. El personal es muy atento y las instalaciones son excelentes. Cuentan con un desayuno muy bueno. Si algún día regreso a Bariloche no dudaría en hospedarme nuevamente ahí

6

Milena

Jan 3, 2025

·

Stayed 2 nights

Tienen mucho que mejorar como por ejemplo servicio de recepción y restaurante.

10

CLAUDIA

Feb 22, 2025

·

Stayed 2 nights

Excelente servicio

10

José Gerardo

Mar 24, 2024

·

Stayed 2 nights

Personal muy amable. Gracias

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AI-generated summary based on recent guest reviews

Location

Exceptionally central on the main street near shops and restaurants, making it easy to get around. Some street-facing rooms experience nighttime noise.

Related guest reviews

10

Rogerio

Sep 18, 2024

·

Stayed 4 nights

Localização melhor impossível! Excelente opção

10

Bernard

Feb 12, 2024

·

Stayed 2 nights

Situated in the core of the city where shopping, restaurants and tourist venues are. Very friendly staff.

8

Shujie

Jan 16, 2024

·

Stayed 1 night

Great location.

10

EDSON

Oct 26, 2025

·

Stayed 6 nights

Desde o check-in, ate o check-out foi excelente, recepção, quarto, vista do quarto, iluminação, elevadores, piscina, restaurante, cafe da manhã otimo com boa variedade, somente o sinal do wifi era péssimo. Localização extraordinária Recomendo

10

Trevor

Nov 14, 2023

·

Stayed 3 nights

Right in the center of town, thus very easy to get around. Restaurants, shopping at your doorstep. Hotel is clean and comfortable and complimentary breakfast is a nice extra.

8

GISELLA

Jan 8, 2025

·

Stayed 2 nights

no me gusto la ubicacion, demasiado ruido en la calle principal.

10

Katia o sousa

Dec 12, 2025

·

Stayed 5 nights

Impecável!! A localização é simplesmente perfeita! A infraestrutura do hotel e inclusive o atendimento são excelentes! Voltaremos

10

Michelle

Oct 30, 2024

·

Stayed 2 nights

Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.

8

maria

Nov 16, 2025

·

Stayed 3 nights

Very well mantain hotel and excellent location

6

Daniel

Jan 2, 2026

·

Stayed 7 nights

Vamos lá. Hotel de localização perfeita, melhor não há. No centro e na melhor rua. Mas é um Hotel de contradições; roupa de cama e toalhas ótimas, já os cuidados com o quarto nem tanto, no caso, tinha até lâmpadas queimadas. Piscina ótima e limpa. Café da manhã bem simples, nada de especial, mas tudo arrumadinho. Atendimento e simpatia muito boa. Resumindo, se quiser um o

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback ranges from good and varied to basic or repetitive, and several guests found the restaurant or room service limited or unavailable at times.

Related guest reviews

4

NILTON

Dec 21, 2023

·

Stayed 8 nights

Eu particularmente nao gosto do café da manha repetitivo e os paes de queijo frio e duro. Suco de laranja que dá dor de barriga nas pess. Resumindo horrível.

10

EDSON

Oct 26, 2025

·

Stayed 6 nights

Desde o check-in, ate o check-out foi excelente, recepção, quarto, vista do quarto, iluminação, elevadores, piscina, restaurante, cafe da manhã otimo com boa variedade, somente o sinal do wifi era péssimo. Localização extraordinária Recomendo

10

Michelle

Oct 30, 2024

·

Stayed 2 nights

Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.

10

CANDIDO

Nov 12, 2023

·

Stayed 4 nights

Hotel con buenos servicios, inmejorable situación,desayuno adecuado

10

ROGACIANO

Sep 28, 2025

·

Stayed 4 nights

A limpeza foi boa, os funcionários foram atenciosos, café da manhã bom, localização muito boa.

8

Mario

Oct 9, 2024

·

Stayed 5 nights

Buena ubicación Limpieza adecuada Amabilidad de la gente excelente Mejorar Almohadas Variedad y calidad del desayuno buffet , 5 días con 5 desayunos exactamente iguales

10

Estefania

May 27, 2025

·

Stayed 2 nights

El hotel está muy bien ubicado. El personal es muy atento y las instalaciones son excelentes. Cuentan con un desayuno muy bueno. Si algún día regreso a Bariloche no dudaría en hospedarme nuevamente ahí

10

claudia

Jan 20, 2024

·

Stayed 3 nights

Posizione ottima, bell'albergo con piscina e belle camere spaziose con veduta sulla strada principale. Letti comodi e buona biancheria. Buoni prodotti da bagno e ottima pulizia. Colazione varia e di buona qualità. Personale disponibile.

6

Tomas

Sep 27, 2025

·

Stayed 3 nights

La habitación muy pequeña, desayuno muy malo, había una señora en la piscina que por todo se enojaba.

8

Benjamin

Jan 13, 2023

·

Stayed 19,365 nights

Súper bien ubicado, cerca de todo , buenas instalaciones , personal amable y atento . Desayuno bufet repetitivo , si estás varios días te aburre . Internet malo, malo malo en las habitaciones . Yo tenía que salir a la recepción a atender asuntos de trabajo ya cansado después de un largo día de excursión.. En eso tienen que mejorar. El internet no solo es ocio también dd para trabajar

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $191	20 $92	21 $102	22	23 $79	24 $73
25 $78	26 $74	27 $80	28 $78	29 $81	30 $98	31 $78

Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $78	3 $78	4 $88	5 $88	6 $91	7 $88
8 $90	9 $91	10 $88	11 $88	12 $74	13 $88	14 $144
15 $74	16 $74	17 $74	18 $85	19 $86	20 $86	21 $104
22 $85	23 $99	24 $85	25 $86	26 $86	27 $88	28 $85
29 $84	30 $91

Hotel Cristal

Prices for Hotel Cristal

Monthly average prices

About this property

Location

Room options

Standard Room

Junior Room

Superior Room

Guest reviews of Hotel Cristal

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Cristal

Considering this hotel for your San Carlos de Bariloche trip?

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