Name: Quality Inn Holland - Toledo
Address: 1401 East Mall Drive, Holland, Ohio, United States of America, Holland, Ohio, US
Price range: $52–$76 per night
Rating: 7.22

What guests think

Reviews of Quality Inn Holland - Toledo are mixed, with several guests appreciating the convenient location and friendly staff, while many others report dated facilities, smoke odors, cleanliness issues, and maintenance problems that affect comfort and confidence in the property.

Breakfast feedback trends negative, with limited options, items running out, cold food, equipment issues, and early or shifting hours, though some found it acceptable. Service varies widely, with reports of rudeness, unanswered calls, locked lobbies at arrival, and confusion over charges or refunds. Overall, expect a budget stay with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities show wear and inconsistent upkeep: guests report broken elevators, closed or limited pool access, a stinky fitness room, a broken guest washer, unsecured entry doors, and poorly maintained outdoor areas.

Related guest reviews

4

Robert

May 26, 2025

·

Stayed 4 nights

The building was very run down. The stench in the hallways was very bad. The smell in the two rooms was passable. A dog barked well into the early hours— almost constantly all four nights. We couldn’t determine where it was in the building. The breakfast was good. The stench in the exercise room made it unusable. I would not recommend this place. See typical photo.

6

Donna

Jun 23, 2025

·

Stayed 1 night

We went for the pool and was told we had to leave the pool at 7:30 p.m and was nly given 15 minutes to get the kids together. I left to get food and when I got back the pool was closed I felt uncomfortable with the staff after that so I had to go home with the grandkids

8

HEATHER

May 25, 2024

·

Stayed 1 night

Breakfast wasn't as good as last time, but at least was something. Put me in a better room for internet this time. The staff was friendly as always. Clean as usual. The washer was broken and I was hoping to do laundry. That was disappointing. I would stay again if affordable enough.

2

Heidi

Jun 2, 2023

·

Stayed several times before with no problems. Wont be coming back again.Fridge was broken,air didn't cool off room after being on all night. Pool is closed.And lastly the lady came in to clean while we were still there (I didnt stay past check in) She knocked and i answered and she still came in.It seems the new management doesnt have a good grip on it.

6

Jamal

Nov 22, 2024

·

Stayed 1 night

There was puke in the parking lot i stepped in right after coming out of my car to check in. The front desk staff were rude and acting like i was causing an inconvenience by checking in when making their late night meal.

4

Christopher

Aug 2, 2025

·

Stayed 1 night

Staff unfriendly, not welcoming. Was told breakfast was from 6-9 am, in the morning they kept the doors lock and changed the hours from 7-9. Extremely limited items for "free" breakfast. The place is old and worn down for a "Quality" Inn. Would not stay there again!!!

6

Glendon

Oct 27, 2024

·

Stayed 2 nights

Property seem to have repairs being done on different parts of the hotel.

6

MATTHEW

Jun 11, 2023

·

Stayed 1 night

Is what she expect from a two-star budget hotel. Came in and had to stand in line while a gentleman argued with the front desk about a room and being $3 short while his 'girlfriend' paid for the room because he had been previously banned from booking there. Some of the rooms we walked past were caution taped off. Our room was clean, but only had one adult size towel for two of us. Not all of the light bulbs in the room worked or were even present. There was a mini fridge in the room that worked with a microwave which was nice. The curtain in the shower was broken and hanging wrong so water ran to the center of the floor in a pool. In the middle of the night I heard squealing tires from behind our hotel. I looked out the window to see three kids joy riding and doing donuts in a vacant lot behind the hotel parking lot in what I assume was a stolen car come over the lawn and tear off the front cowling of their car on the curb before running off, and leaving the car behind. About the only thing that I can say that was really stellar was how great the people running the hotel were. Very nice and friendly.

6

Christa

Aug 25, 2025

·

Stayed 3 nights

I asked for a smoke free room and I did get one, however, all I could smell walking up and down the hallway was cigarette smoke. It was awful. The room was ok. Carpets definitely need cleaned but we were comfortable. The front desk never answered when we called. The doors to get it to the building were unlocked at all time and no key cards were needed which made me a little uneasy since anyone could access the area. Additionally, the ‘continental breakfast’ was eggs, cereal, muffins and some bread. Not worth it in my opinion.

2

Joseph

May 20, 2025

·

Stayed 1 night

This whole experience was terrible. I arrived around 9 pm and was ready to just lie down and sleep. The elevator was broken and someone had peed on the outdoor stairwell. I laid down in bed and the mattress was completely worn out. I was so tired I did not make a huge deal about it and just tried to go to sleep. The room smelled like cigarette or bug spray. When I woke up, I had a headache. That is when I noticed the mold on the ceiling in the bathroom. For breakfast, the beverage machine was not working, not even the water. So, I had to buy a bottle of water

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Cleanliness

Cleanliness feedback is often negative, with recurring reports of dirty carpets and bathrooms, strong smoke and weed odors, mold, and occasional bugs or bed bugs; a few guests did find rooms clean.

Related guest reviews

4

Trrry

Jun 25, 2025

·

Stayed 2 nights

The carpet and floors felt sticky and nasty. I place a towel on the floor and a bug crawed on it. Bedding was old and worn.Help was not friendly. The continental breakfast is a joke. Hardly anything there. Never stayng there again.

4

Bernard

Jun 26, 2023

·

Stayed 1 night

My feet got dirty walking on the carpet. There was pill bugs and cricket's in the bathroom

2

Maxwell

Aug 4, 2025

·

Stayed 1 night

It was filthy. I’ll never use that hotel brand again.

6

Shanna

May 19, 2024

·

Stayed 2 nights

The room was not clean. I had to wear slippers because the floor was nasty. It had a dirty wash cloth left in the shower. The tolit wouldn't flush. The blanket had what looked like blood stains. The pillow case had hair on it. The bed was comfortable. It was quiet.

4

Jessica

Jun 28, 2023

·

Stayed 1 night

Our room had not been cleaned. There was hair in the sink and on the bar soap, which was already opened. The towels were stacked on the desk next to two pizza boxes that had food in them. The only thing that looked ready for us was the bed. Since we just needed a place to crash for the night during a bad storm, we stayed in the room against our better judgement. Checkout is at 11, but the next morning someone was at our door at 10:20 telling us we needed to leave.

2

Kyle

May 17, 2024

·

Stayed 3 nights

I found bed bugs and I want all my money refunded for every night I stay at this hotel. I had to throw everything away and now I have to restart with all my clothes and shoes.

2

Ahu

Jul 28, 2024

·

Stayed 3 nights

Dirty and corridor smells very bad

2

Joseph

May 20, 2025

·

Stayed 1 night

This whole experience was terrible. I arrived around 9 pm and was ready to just lie down and sleep. The elevator was broken and someone had peed on the outdoor stairwell. I laid down in bed and the mattress was completely worn out. I was so tired I did not make a huge deal about it and just tried to go to sleep. The room smelled like cigarette or bug spray. When I woke up, I had a headache. That is when I noticed the mold on the ceiling in the bathroom. For breakfast, the beverage machine was not working, not even the water. So, I had to buy a bottle of water

2

Chris

Oct 20, 2024

·

Stayed 1 night

This was the most disgusting hotel I’ve ever stayed in. I felt like we were in the slums. It was filthy dirty and the bathroom shower and walls were covered with black mold. We booked a nonsmoking room but were hit with the stench of weed upon opening the door. This is a shameful establishment. It’s not that expensive to clean and properly maintain your property. If it wasn’t 2:30am when we were arriving we would have left and stayed somewhere else, but there were no other hotels with vacancies. We left as soon as we could and wish we had just slept in our car. Now we are just praying we don’t get bed bugs. Disgusting.

2

Luke

Sep 24, 2023

·

Stayed 1 night

Mold in the room and wall was torn up in places and hair in the floor

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Rooms

Rooms are dated and basic, with maintenance issues such as noisy or weak AC, broken fixtures or locks, key problems, and some noise from the highway or other guests; beds are sometimes comfortable and Wi-Fi was good for some.

Related guest reviews

6

Susan

Jul 24, 2023

·

Stayed 1 night

The desk clerk stated the elevator was not working and that my room would be on the third floor. He issued it like a challenge, which I did not appreciate. The room was acceptable, although the shower was a little wonky. Beds were comfortable, and the breakfast was surprisingly extensive, although there was no fresh fruit.

6

Stephen

Aug 27, 2024

·

Stayed 3 nights

You get what you pay for. The rooms are nothing special but do have what you need to get through your stay. I did get locked out of my room once which was really inconvenient (was put on the 3rd floor and arms were full of equipment) but was rectified quickly once I reached the front desk. Staff was friendly and are really trying with what they have to work with. A lot of work crews and lots of groups are there so it can get somewhat noisy but once in your room and tv is turned in all is well. It’s not the Hilton but what I said in the beginning holds true…. It’s the least expensive place in the area which is why you are looking here. Show respect here and you’ll receive that in return but remember…You get what you paid for!

4

Heather

Oct 19, 2024

·

Stayed 1 night

Hallways, rooms and restroom smelled like stale smoke and pets. Hard to breathe in the room. Tv stations go in and out or don’t work at all. Breakfast at 9 am, no forks, no eggs. The worker brought eggs out from back and they were cold. We did not have a “Do Not Disturb” sign available for our door.

10

Denis Kai-Chong

Apr 7, 2024

·

Stayed 3 nights

Easy check-in and quiet area. Sometimes you hear the train but it is muted. Room was clean and comfortable at this price range. Bed and pillows were great. Door lock did not lock ititially but they repaired it when I returned later that day. The shower curtain was twisted and needed some effort to straighten out to cover the splash area. It was twisted in the hanging holes by stall to compensate for some of the hanger rod holes being torn between them. Once pulled to unravel a bit it worked fine. Window on one side was fogged in between the glazes but ok. Good view of my car in the rear lot and the area was well lit also. Breakfast was ok and included. Wi-fi was good. Overall a good stay and not real issues.

2

Elissa

Jun 22, 2025

·

Stayed 2 nights

Property needs to be closed and gutted. Smells like cigarettes everywhere. Below is a picture of the window & tub in our room. Our AC sounded like it was an airplane prepping for take off. Workers were kind & apologetic.

2

John

Jun 22, 2024

·

Stayed 2 nights

When we checked in we were told we were booked for a smoking room. We told them that that would be a problem because of allergies. They politely moved us to a non smoking room, no questions asked. Upon getting to the room you could tell it was obviously a smoking room at some point and was about 100°. We promptly turned the AC on high which started an ungodly noise which made it even hard to talk with each other in the room. We then decided to take showers in an attempt to cool off. At which time we found that there was absolutely no hot water in the room. The clothes rod was ripped from the wall and one of the hand towels we were provided had blood stains on it. I will never book at another Choice Hotel ever again.

8

Janet

Aug 19, 2025

·

Stayed 1 night

We were literally a few feet from expressway very noisy!

4

Angel

Mar 3, 2024

·

Stayed 7 nights

I had to move to another room due to no tv remote for actual room then moved to another room and the provided fridge didn’t work

6

Tamara

Apr 8, 2024

·

Stayed 1 night

It’s hard for me not to give a good review but this property needs work. My room was good enough for a quick place to sleep but I can’t say I would stay again. Burn hole in my sheets, the room smelled, the door wouldn’t shut properly, the tub needed maintenance. I was desperate after a 14 hour drive but next time I will go elsewhere. Oh and the coffee was absolutely horrible! We didn’t stay to try the breakfast.

6

JB

Jun 29, 2024

·

Stayed 1 night

Noisy at 3am, room wasn't cleanest

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Service

Service is mixed: several guests describe friendly, helpful staff, but others report rudeness, unreturned calls, locked lobbies on arrival, and unexpected fees or refund difficulties.

Related guest reviews

8

Pauve

Apr 5, 2024

·

Stayed 3 nights

Like. It doesn’t have bugs. There’s little things like, dry paint on the bathroom floor or. Burn marks on the table or. One lamp doesn’t work. It’s not a terrible place to stay. But it is one of the cheapest motels in the area for a reason. I think the worst part is some of the staff. Not all of them. But a select couple people who seem like they thrive on making your life unpleasant. I shouldn’t have to come to a clean room to find surprise white stains on the bedding and then have to change the bedding myself. But it is what it is and I used it for a bed to sleep and that’s what it was good for. It was pretty quiet too tbh. I work nights and this was fine for to sleep during the day.

10

Dennis

May 13, 2025

·

Stayed 1 night

Very nice staff at check in!!

10

Sonya

Oct 13, 2025

·

Stayed 1 night

Manager remembered me when I thought that was very kind of him

6

Jamal

Nov 22, 2024

·

Stayed 1 night

There was puke in the parking lot i stepped in right after coming out of my car to check in. The front desk staff were rude and acting like i was causing an inconvenience by checking in when making their late night meal.

4

Andrea

Jun 30, 2025

·

Stayed 1 night

The breakfast ended at 9 so we missed that. Seems way earlier than most hotels and annoying if you just want to sleep in. Also I called to see if there was a room ready early and they said yes and then charged me for coming early when I arrived. That should certainly have been communicated when I called.

4

Christopher

Aug 2, 2025

·

Stayed 1 night

Staff unfriendly, not welcoming. Was told breakfast was from 6-9 am, in the morning they kept the doors lock and changed the hours from 7-9. Extremely limited items for "free" breakfast. The place is old and worn down for a "Quality" Inn. Would not stay there again!!!

10

Leslie

Jul 24, 2024

·

Stayed 1 night

It was a great place with a great breakfast and the price was wonderful. We had a problem with our reservation and they were very helpful.

10

Cheryl

Dec 5, 2024

·

Stayed 1 night

Friendly and accommodating staff

2

Rich

May 4, 2023

·

Stayed 1 night

I had a reservation. However, when I showed up, nobody was there, doors were locked, and they did not answer phone. We had to make other arrangements

6

Christa

Aug 25, 2025

·

Stayed 3 nights

I asked for a smoke free room and I did get one, however, all I could smell walking up and down the hallway was cigarette smoke. It was awful. The room was ok. Carpets definitely need cleaned but we were comfortable. The front desk never answered when we called. The doors to get it to the building were unlocked at all time and no key cards were needed which made me a little uneasy since anyone could access the area. Additionally, the ‘continental breakfast’ was eggs, cereal, muffins and some bread. Not worth it in my opinion.

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Location

Convenient commercial location near highways, shopping, and restaurants; easy to find and well lit for some, though traffic or train noise affects certain rooms.

Related guest reviews

6

John

Sep 28, 2024

·

Stayed 1 night

I liked location.Area and building felt a bit unkempt.

10

Larry

Mar 8, 2025

·

Stayed 6 nights

Has everything you need around it.

6

Shannon

Dec 18, 2024

·

Stayed 1 night

Like the shops and stores around

10

Matthew

Mar 31, 2024

·

Stayed 3 nights

Convenient Location

10

Daniel C.

Apr 27, 2024

·

Stayed 1 night

Nice location right off the highway with plenty of dining and shopping options!

10

Denis Kai-Chong

Apr 7, 2024

·

Stayed 3 nights

Easy check-in and quiet area. Sometimes you hear the train but it is muted. Room was clean and comfortable at this price range. Bed and pillows were great. Door lock did not lock ititially but they repaired it when I returned later that day. The shower curtain was twisted and needed some effort to straighten out to cover the splash area. It was twisted in the hanging holes by stall to compensate for some of the hanger rod holes being torn between them. Once pulled to unravel a bit it worked fine. Window on one side was fogged in between the glazes but ok. Good view of my car in the rear lot and the area was well lit also. Breakfast was ok and included. Wi-fi was good. Overall a good stay and not real issues.

10

Dorothy

Feb 8, 2025

·

Stayed 1 night

It was quiet and easy to find. We arrived late well lighted and easy to get around.

8

Janet

Aug 19, 2025

·

Stayed 1 night

We were literally a few feet from expressway very noisy!

10

Alexander

Apr 8, 2024

·

Stayed 1 night

Great rooms for how cheap it is! Very convenient that it's next to a strip mall with many restaurants.

6

Ramaswamy

Mar 30, 2024

·

Stayed 1 night

shopping area around

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Dining

Breakfast is frequently criticized for limited variety, items running out, cold food, equipment outages, and early hours; a few reviews said it was okay or good.

Related guest reviews

6

Pauve

Mar 30, 2024

·

Stayed 1 night

No bed bugs no roaches. Nothing super special but it is a bit better than like red roof in or motel 6. Pretty quiet motel tbh. Didn’t notice any vagrants or anything and it’s right next to Target which is insanely convenient. If you’re picking this for the breakfast and that’s the deciding factor, there’s nothing special about the breakfast. I get off work at 6:30 am and am at the motel by like 6:45-7 and there’s like never any food left. Not that it’s really worth eating tbh, unless you want something super quick. Idk. People really on here over reacting. You get what you pay for, and for cheap motels this one isn’t that bad.

6

Susan

Jul 24, 2023

·

Stayed 1 night

The desk clerk stated the elevator was not working and that my room would be on the third floor. He issued it like a challenge, which I did not appreciate. The room was acceptable, although the shower was a little wonky. Beds were comfortable, and the breakfast was surprisingly extensive, although there was no fresh fruit.

2

Sallie

Oct 18, 2023

·

Stayed 1 night

This was the worse experience we've ever had in a hotel! It is an older facility, but having a room with holes in the bathroom door made by a fist was concerning. Even worse was the breakfast. The juice tasted fermented, sausage had a "metal" taste and the coffee wasn't hot enough to dissolve the powder creamer. We left once items were tasted and went to a drive thru for a quick breakfast.

4

Christopher

Aug 2, 2025

·

Stayed 1 night

Staff unfriendly, not welcoming. Was told breakfast was from 6-9 am, in the morning they kept the doors lock and changed the hours from 7-9. Extremely limited items for "free" breakfast. The place is old and worn down for a "Quality" Inn. Would not stay there again!!!

10

Leslie

Jul 24, 2024

·

Stayed 1 night

It was a great place with a great breakfast and the price was wonderful. We had a problem with our reservation and they were very helpful.

8

Larry

Jun 10, 2024

·

Stayed 7 nights

Always a good stay. Good breakfast.

6

Christa

Aug 25, 2025

·

Stayed 3 nights

I asked for a smoke free room and I did get one, however, all I could smell walking up and down the hallway was cigarette smoke. It was awful. The room was ok. Carpets definitely need cleaned but we were comfortable. The front desk never answered when we called. The doors to get it to the building were unlocked at all time and no key cards were needed which made me a little uneasy since anyone could access the area. Additionally, the ‘continental breakfast’ was eggs, cereal, muffins and some bread. Not worth it in my opinion.

6

Gary

Jul 29, 2025

·

Stayed 1 night

Older motel but well maintained. Breakfast was lacking as there was only scrambled eggs but no sausage or other meat. Cold cereal and toast with limited jam selection. I got the last yogurt.

2

Joseph

May 20, 2025

·

Stayed 1 night

This whole experience was terrible. I arrived around 9 pm and was ready to just lie down and sleep. The elevator was broken and someone had peed on the outdoor stairwell. I laid down in bed and the mattress was completely worn out. I was so tired I did not make a huge deal about it and just tried to go to sleep. The room smelled like cigarette or bug spray. When I woke up, I had a headache. That is when I noticed the mold on the ceiling in the bathroom. For breakfast, the beverage machine was not working, not even the water. So, I had to buy a bottle of water

4

Rick

Nov 2, 2023

·

Stayed 1 night

Asked if they had more eggs for the breakfast station she said they only make them un the morning. It was 8:15 but she brought me out biscuits and said they were frozen that i would have to microwave them

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AI-generated summary based on recent guest reviews

Month	Average price
January	$42
February	$42
March	$45
April	$49
May	$53
June	$54
July	$52
August	$51
September	$51
October	$52
November	$52
December	$47

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $63	18 $54	19 $55
20 $54	21 $55	22 $54	23 $55	24 $55	25 $55	26 $66
27 $55	28 $55	29 $55	30 $55

Su	Mo	Tu	We	Th	Fr	Sa
				1 $52	2 $66	3 $65
4 $57	5 $55	6 $55	7 $55	8 $55	9 $58	10 $59
11 $54	12 $54	13 $53	14 $54	15 $55	16 $74	17 $76
18 $65	19 $61	20 $60	21 $60	22 $60	23 $74	24 $75
25 $60	26 $52	27 $60	28 $62	29 $62	30 $70	31 $71

Quality Inn Holland - Toledo

Prices for Quality Inn Holland - Toledo

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds, Smoking

Room, 1 King Bed, Smoking

Standard Room, 2 Queen Beds

Standard Room, 2 Double Beds

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Guest reviews of Quality Inn Holland - Toledo

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Holland - Toledo

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