Märchenhotel

The host, receptionist, cook/chef and waitress Miss Souad was absolutely wonderful. She was very professional, kind and helpful. The hotel is very charming, relaxing and quiet; great for a soothing restful night of sleep.

Our room in this hotel was "different" in a mostly positive way. The "Gulliver" room was roomy, very unique in its decorations, cool (a large fan helped) and pleasant to be in. The bathroom was up five steps and imbedded in the rocky side of the hill (hard to describe its uniqueness). All of the usual necessities were there, but positioned a little awkwardly because of the structure of the room. They all functioned well and were just "different." The whole combination was a nice experience. The breakfast was worthy, in a nicely appointed eating area. The hotel does not have a lot of amenities (no fitness area, pool, or spa), but it is well positioned in the town amongst the historic buildings of the old town. The staff were professional and helpful when asked. There is limited parking and it should be requested when making a reservation. It is helpful to have a small car, since the size of the parking spaces will scare most Americans.

Everything was excellent! We had a horrible experience at a different hotel the previous night and messaged the staff at this hotel for a possible early check in. They responded and were able to get us our hotel room, Schneewittchen, as soon as we arrived! They were excellent! They changed our vacation to a positive one and the property and people were wonderful!

Location good in city center, However difficult to reach by car. Very narrrow parking 400m from Hotel. Room without door between bathroom and bedroom. Quite worn down. The Hotels.com rating seems to high. The Hotel is good/ok, but not ”fantastic”.

Beautiful old house with charm right in the city centre. Great and friendly staff. Excellent breakfast.