Best Western Plus Universal Inn - Free Shuttle to Universal Studios!

Very clean, good pillows and mattress. It is very close to Universal and Island of Adventure, just a 0.5 miles, a 30 minute walk. It is a little far from Epic Universe, not able to walk there. The location is very good with a lot a restaurants in the area. Some of the things I did not like was the shuttle only goes to Universal once a day at 8 am and picks you up from Universal at 5:30 pm. Breakfast is daily from 7am to 10 am but it is not very good. They only provide eggs, sausage, yogurt, juice, not very good pancakes and some potatoes. It is the same breakfast daily no bacon or waffles. By the time you have breakfast at 7 am you hardly have time to get ready to get the shuttle to Universal. Overall I would give it a 7 out of 10 due to the good location if you are going to Universal or Island of Adventure, good beds and pillows.

Everything was excellent

Poor supply at breakfast..by 830 had to ask for items..rooms need update..staff was pleasant

The staff were all absolutely wonderful! Great parking and so many food choices within a 5 min walk. Universal is very close either by car or a short walk. The hotel is older but ok although we had several issues with the bathroom. It was very hard to get hot water in the mornings, the toilet didn’t flush well and we had issues with it backing up. Overall the location is fantastic, staff is extremely helpful and nice but the hotel itself is dated and the carpets could use a good clean. Overall fine for a short stay!

Best walk to Universal (diagonal through parking lot)! Breakfast is big and great; eggs and sausage are gluten free. Celiac wife did fine for 4-day trip. Consistently friendly staff.