Echo Residence All Suite Hotel

The curtains were dirty and torn. Overall design a little dated. Pool was unacceptable conditions (moldy). We did have a sauna in the room which is a nice touch. We arrived at 5 and to room was not done yet. Nevertheless we choose to have a good time. Location is amazing.

We had a very disappointing stay at this hotel. Upon arrival, we had to wait over 30 minutes just for someone to check us in. The elevator was out of service, which was extremely inconvenient, especially with luggage. Cleanliness was by far the biggest issue. The apartment was crawling with bugs—spiders and webs in every corner, and hundreds of ants on the balcony. The kitchen in the “deluxe” apartment had no cooker, the cutlery was dirty, and there was no soap provided to clean anything. The air conditioner was filthy and clearly hadn’t been maintained, with dust and grime clogging the filter. The bathroom was poorly designed—the showerhead was so low it didn’t even reach adult height. The general upkeep of the room and facilities was unacceptable. Breakfast was awful. The food seemed old, possibly from the previous day, and we ended up eating our own. The service throughout was disorganized and careless—it appeared that three very young girls were running the entire operation without much training or concern for guests. We also tried the spa, which turned out to be unsafe. There were broken tiles in both the pool and the jacuzzi—I actually cut myself on one. Out of three saunas, only one was working. Overall, the experience was far below what we expected. The only reason we’re giving 2 stars instead of 1 is that the location was okay and the building had potential, but sadly, it’s being very poorly managed.

Amazing location

After a 150km bike ride in 35 degree heat we arrived at 6pm. The ladies at the spa pool were super rude, no towels, offered us sheets. Our second bed in the apartment wasn't made up and we had to asl for sheets and do it ourselves.

Hotel goed gelegen met mooi uitzicht, Op de slaapbank was duidelijk gerookt, terwijl dit verboden was. Afval van voorganger(s) niet weggehaald. Vlekken op matras. Met klachten werd niets gedaan.