Name: Holiday Inn Rock Island-Quad Cities by IHG
Address: 226 17th Street, Rock Island, Illinois, United States of America, Rock Island, Illinois, US
Price range: $73–$136 per night
Rating: 7.73

What guests think

At Holiday Inn Rock Island-Quad Cities by IHG, travellers frequently praise friendly, welcoming staff and generally clean, comfortable rooms, but recurring complaints cover delayed or confused check-ins and parking that can be limited or awkward in the downtown setting.

The location is central near the river, parks, and venues, though one-way streets, construction, and a quiet or rough-feeling downtown are mentioned. Dining feedback is mixed: there is no free breakfast, while the on-site restaurant and bar draw praise for food and beer but have occasional closures or limited choices. Rooms range from spacious and quiet to small or dated, with periodic noise near elevators or from ventilation and some water-pressure or hot-water issues. Overall, expect a practical stay with variability across the experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar receive positives. Parking can be limited or off-site, and some reported the gym unavailable, the pool underwhelming, a reservation-only shuttle, and an unstocked snack area.

Related guest reviews

8

Nancy C

Oct 23, 2024

·

Stayed 2 nights

I think I already responded that the soap dispenser needs to be nearer to the sink. You need to make clear that the van needs to be RESERVED for a trip from the Inn to the airport. Free service is offered but hard to come by.

4

Erika

May 11, 2025

·

Stayed 1 night

When I checked in for a room with 1 king size bed I arrived to my room and the bed was unmade and there was a large amount of garbage. Clearly hasn’t been touched by house keeping. So I had to go back down to the lobby and had to have a room with 2 queen size beds because they didn’t have anymore king size available. Parking is also pretty terrible.

10

Michael

Nov 9, 2024

·

Stayed 3 nights

They didn’t keep the snack and beverage area stocked

10

kasey

Jan 22, 2023

·

Stayed 1 night

Parking is not good

8

Paula

Feb 18, 2025

·

Stayed 1 night

Hard to get into. One way streets. Have to park across the street. Parking lots not cleared off as it was snowing and slick. Lighting into hotel was not good at all. Downtown, but very sketchy.

8

Leigh

May 5, 2023

·

Stayed 1 night

Overall a clean place to stay. Parking is challenging as the lot is small but there is street parking available. Staff was nice to give assistance.

6

Dustie

Jul 31, 2024

·

Stayed 1 night

The pool was not as nice as expected. When walking down to our room, always smell like smoke must have been an old smoking area way back when you could smoke in hotels.

10

Cristina

Aug 21, 2025

·

Stayed 1 night

Spur of the moment choice because it worked out timing wise along my travel route. I liked the pictures, amenities, and the price so I took a chance and got lucky. Everything was fabulous. Staff was exceptionally nice everywhere from the front desk to the restaurant to the bar to the worker I shared the elevator ride with. Plenty of parking for a downtown location.

6

Dan

Nov 4, 2024

·

Stayed 1 night

Apparently the city is doing major infrastructure renovations: streets to the east are ripped up such that even walking is a muddy adventure. (Driving is out of the question.) It seems this work has an impact on the hotel itself: I was particularly distressed that the gym, one of the main reasons I chose the place, was unavailable during my stay. Most of my concerns are outside the control of the hotel, of course, but all? Hard to say.

10

Sarah

Oct 7, 2024

·

Stayed 1 night

Our check in was very quick. Our room was very clean and accommodating. The bar inside the hotel had great beer selection and delicious food. The breakfast buffet was worth the money spent. Overall I would definitely return to this hotel if I were in the area again.

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Cleanliness

Many guests found the property and rooms clean, but cleanliness and housekeeping are inconsistent, with reports of dirty or unprepared rooms, hair in tubs, and occasional maintenance issues like clogged drains.

Related guest reviews

10

Donna

Nov 21, 2025

·

Stayed 1 night

Yes room was very clean. Only thing was that we had only had one wash cloth. Some motels have make-up remover items. I used Kleenex because I did not want to stain items

4

Sandra

Jan 1, 2023

·

Stayed 1 night

Sent us up to our room and it wasn’t cleaned.

10

Suzanne

Apr 15, 2023

·

Stayed 1 night

The hotel is in good condition, modernized, is clean, and doesn’t have any bad odors. Beds are good, air system worked well, staff was friendly and helpful, and it was quiet.

10

Dana

Jul 30, 2025

·

Stayed 1 night

Very clean, check-in & out was easy. Breakfast was very good and affordable. Quiet neighborhood and easy to get to.

6

jarret

Aug 25, 2024

·

Stayed 1 night

Omg the tub had so much hair in drain it took forever to drain. Not much to do in aera

4

Erika

May 11, 2025

·

Stayed 1 night

When I checked in for a room with 1 king size bed I arrived to my room and the bed was unmade and there was a large amount of garbage. Clearly hasn’t been touched by house keeping. So I had to go back down to the lobby and had to have a room with 2 queen size beds because they didn’t have anymore king size available. Parking is also pretty terrible.

6

DARLENE

Jun 7, 2024

·

Stayed 1 night

We checked in and the room we were given was not cleaned. We waited another hour as another couple traveling with us had to wait for a room. We came back over an hour later and the room still was not clean. We had to be at a wedding in like 15 minutes and needed to get ready. they finally assigned us to a different room. The hallways of the hotel were littered with trash.

6

Dave

Jul 22, 2024

·

Stayed 1 night

Toilet was not clean upon check in

10

Brook

Sep 28, 2025

·

Stayed 1 night

Beds are very comfortable. Room was spacious and clean. Very quiet and relaxing staying here. As a single mom visiting my son in college, I feel very safe staying here.

10

April

Jan 6, 2026

·

Stayed 1 night

Room was clean, staff was welcoming and friendly!

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Rooms

Rooms range from spacious, quiet, and comfortable to small or dated. Some mention noise near elevators or from ventilation, plus water-pressure or hot-water issues and occasional worn mattresses or sticky doors.

Related guest reviews

6

Caiti

Aug 16, 2024

·

Stayed 1 night

The bed was nice

6

Jessica

Apr 7, 2024

·

Stayed 1 night

Rooms are very small. Basic accommodations like towels needed to be asked for. The phones in the room could not call the front desk, even after dialing the number directly. Staff appeared altered.

6

ANNETTE

Dec 17, 2024

·

Stayed 1 night

Very pretty and super clean, water pressure was not good but otherwise was a great stay definitely would stay again

8

Tom J

Sep 15, 2024

·

Stayed 1 night

Nice people at desk. Clean room. Bathroom lighting best described as Operating Room. Wow. Queen mattress listed to starboard so not a great night’s sleep but I can see returning.

8

Josephine

Aug 7, 2024

·

Stayed 1 night

The evening desk clerk was great. Had trouble getting the key machine to make the keys. The day desk clerk wasn’t very friendly Room pretty nice. Humid so the doors stuck Almost couldn’t get into the bathroom

10

Brook

Sep 28, 2025

·

Stayed 1 night

Beds are very comfortable. Room was spacious and clean. Very quiet and relaxing staying here. As a single mom visiting my son in college, I feel very safe staying here.

4

amy

Sep 28, 2025

·

Stayed 2 nights

Hotel was fine. Rooms were tiny and outdated.

6

ROY

Oct 30, 2024

·

Stayed 2 nights

Room and hotel were very nice, good staff. Only issue was there was a noise coming from the ventilation system in our room that sounded like a jet plane taking off about every 15 minutes. It was distracting. I've stayed at this property before and don't recall that being an issue before? Also, the shower/tub was slick as glass and needed the towel in the bottom to keep it from becoming a slip hazard. My travelling companion did slip and bruised a knee when taking a shower.

6

Jeffrey

Jan 2, 2025

·

Property is located close to Circa 21 Theatre. Hotel is aging. Rooms near elevator shaft are too noisy. Didn’t get hot water for shower in the morning.

10

Nancy

Apr 10, 2023

·

Stayed 1 night

Nothing specific. I got a room for quiet and I got quiet. It was nice.

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Service

Staff are frequently described as friendly, welcoming, and helpful. However, recurring service issues include delayed or confused check-ins, being assigned occupied or wrong rooms, and occasional billing or professionalism concerns.

Related guest reviews

6

Brittany

Mar 2, 2025

·

Stayed 1 night

We had issues at check in because you guys ran out of available clean rooms even though we were checking in an hour after check in started. I was made to wait while he heard back from the cleaning staff. The guests behind me had to come back because they were given the wrong rooms and also had dirty rooms. We ended up offering our double room for their king to help them (and you guys since you overbooked your doubles) and ended up getting charged even more. Never told pricing was going to be different. Never told any information at all about what was open when as far as any facilities for the hotel (breakfast, pool, etc.)

10

Daniel

Dec 6, 2022

·

Stayed 19,331 nights

I had a great stay. Dora at the front desk was so kind and considerate. Made me feel welcome and took care of everything and I plan to stay here exclusively as I’m a contract travel nurse here for minimum12 more weeks.

4

Diane

Mar 2, 2025

·

Stayed 1 night

Check in was supposed to be at 3:00 pm but was not able to get into our room till after 5:30 due to not have clean linen.

6

Chad

Jul 26, 2025

·

Stayed 1 night

I had a reservation for two queens and was switched to a King. So I had to sleep on a cot. They called it an "upgrade." I explained that being forced to sleep on a cot is in fact not an upgrade.

2

Melchor

Oct 19, 2024

·

Stayed 4 nights

The staff is a bit racist. I stayed for 4 nights and they didn't want to give me a pass for breakfast. They only cleaned the room one day.

2

Nathan

Oct 1, 2023

·

Stayed 1 night

Took about 15 min to check in The 2 customer before had rooms booked w people already in them. I got my room and the hotel double booked it and had folks show up thinking it was their room. Complete confusion and not cool. I won't be back anytime soon.

10

Tommy

Apr 26, 2025

·

Stayed 1 night

I enjoyed my stay here. The walk across the river to Woodmen ballpark was easy and fun and Steves old time bar across the street was a fun time. My issue is that the hotel ended up charging me 3 different times for my room even after i had booked through Hotels.com. The situation eventually got worked out but this was not a great situation and made me question the integrity of the hotel. Make sure to check your bank account after you stay here.

2

Sean

Oct 3, 2023

·

Stayed 1 night

I was given the keys to a room and found out it was occupied when I opened the door. They gave me a 2nd room which was also occupied. Then a 3rd room which was also occupied. It wasn't until the 4th room we got a vacant one

10

Cristina

Aug 21, 2025

·

Stayed 1 night

Spur of the moment choice because it worked out timing wise along my travel route. I liked the pictures, amenities, and the price so I took a chance and got lucky. Everything was fabulous. Staff was exceptionally nice everywhere from the front desk to the restaurant to the bar to the worker I shared the elevator ride with. Plenty of parking for a downtown location.

10

Jolene

Mar 2, 2025

·

Stayed 1 night

They really lack st having your rooms ready at check in . Check in is at 3pm we tried to check in at 4:30 NO rooms were ready ! Maybe think of adjusting your check out time to allow more time for rooms to get clean.

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Location

Downtown location is convenient for the river, parks, and local venues, with some walkable options. Access and feel are mixed due to one-way streets, construction, and comments about a quiet or sketchy atmosphere.

Related guest reviews

8

Keith

Jul 20, 2025

·

Stayed 2 nights

It was near the river and dam.

10

Michael

Jul 7, 2025

·

Stayed 2 nights

Location was great. Cute little downtown

10

Susan

Nov 19, 2023

·

Stayed 1 night

Great location

10

Michelle

Oct 5, 2023

·

Stayed 2 nights

Hotol was very clean, safe and quiet in room. Staff was attentive and respectful. Only negative is Rock Island downtown feels abandoned after Covid. We were told that most businesses reopened on the Davenport side. Still, there were some good restaurants and a few bars in walking distance. Also, hotel offers free parking.

10

Brenda

Aug 26, 2024

·

Stayed 1 night

The property was conveniently located, close to restaurants. Overall good experience.

10

Wayne

Oct 18, 2025

·

Stayed 1 night

Convenient

8

Paula

Feb 18, 2025

·

Stayed 1 night

Hard to get into. One way streets. Have to park across the street. Parking lots not cleared off as it was snowing and slick. Lighting into hotel was not good at all. Downtown, but very sketchy.

10

Stevan

Jun 6, 2023

·

Stayed 2 nights

The neighborhood was a little rough, but the 2-3 block walk to the park on the river was well worth dealing with. There were rowdy guests, but that’s not their fault.

8

Heather

Jun 12, 2023

·

Stayed 1 night

Hotel was great, no complaints! There is nothing to do around this town. Places are advertised as historic downtown and sites to see. However, on a Friday there was no one around walking around town. Honestly felt like a ghost town.

8

Kim

Jul 2, 2024

·

Stayed 1 night

Overnight stay l. Enjoyed walking to the nearby Mississippi River. Very nice family park located on the river.

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Dining

No free breakfast is a common note. When available, breakfast is described as good value, and the on-site restaurant/bar earns praise for food and beer, though guests reported occasional closure, limited wine selection, or a poor meal.

Related guest reviews

10

Gayle

Sep 28, 2025

·

Stayed 1 night

Everything from the room to the staff to the breakfast staff was wonderful. It was a very positive experience.

6

DOUGLAS. W

Nov 26, 2024

·

Stayed 1 night

The Rock Island Ale House was wonderful. Good food and very great staff of servers.

10

Dana

Jul 30, 2025

·

Stayed 1 night

Very clean, check-in & out was easy. Breakfast was very good and affordable. Quiet neighborhood and easy to get to.

10

Michael

Nov 9, 2024

·

Stayed 3 nights

They didn’t keep the snack and beverage area stocked

10

David

Dec 4, 2025

·

Stayed 1 night

No free breakfast!

8

Denise

Dec 2, 2024

·

Stayed 1 night

It was all fine, except I purchased the breakfast at $8 and the restaurant was closed on Thanksgiving. I asked the desk manager to refund the $8 and they said I would need to contact Expedia because they paid the hotel. That's why I thought the hotel should refund the $8. Anyway, I will contact Expedia about this.

8

Alfred

Apr 16, 2024

·

Stayed 2 nights

Good for quit place but no activities to do and the restaurant served raw food and my wife was pregnant.. Travel there with a vehicle so your able to really travel and visit different

10

Tara

Aug 10, 2025

·

Stayed 1 night

Only issue is the hotel bar. I think the holiday inn could do better than sutter home. Was almost empty in a Saturday night. Service was very nice though.

10

Thomas

Oct 12, 2025

·

Stayed 1 night

No breakfast

10

Sarah

Oct 7, 2024

·

Stayed 1 night

Our check in was very quick. Our room was very clean and accommodating. The bar inside the hotel had great beer selection and delicious food. The breakfast buffet was worth the money spent. Overall I would definitely return to this hotel if I were in the area again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$76
March	$90
April	$83
May	$86
June	$93
July	$92
August	$103
September	$101
October	$94
November	$81
December	$72

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $110	17 $94	18 $108	19 $108
20 $74	21 $77	22 $77	23 $76	24 $77	25 $80	26
27 $73	28 $77	29 $76	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
				1 $77	2 $115	3
4 $77	5 $77	6 $77	7 $77	8 $77	9 $136	10
11 $87	12 $83	13 $87	14 $87	15 $87	16 $112	17 $98
18 $80	19 $80	20 $83	21 $88	22 $94	23 $112	24 $104
25 $83	26 $81	27 $83	28 $84	29 $80	30 $88	31 $87

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room

Standard Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Rock Island-Quad Cities by IHG

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Prices for upcoming dates