Kimpton Las Mercedes by IHG
From
188 US$
/ noche
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From
188 US$
/ noche
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes. La diversión está asegurada en este alojamiento, que ofrece una piscina al aire libre y gimnasio abierto las 24 horas. Otros servicios de este hotel de estilo colonia...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes. La diversión está asegurada en este alojamiento, que ofrece una piscina al aire libre y gimnasio abierto las 24 horas. Otros servicios de este hotel de estilo colonial incluyen conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y un ascensor a tu disposición. Este hotel pone a tu disposición 4 salas de reuniones donde celebrar todo tipo de eventos. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Come algo en ZOLA, uno de los 3 restaurantes de este hotel, o simplemente llama al servicio de habitaciones las 24 horas. ¿Quieres despejarte? Relájate y disfruta con la bebida que quieras en uno de los 2 bares con salón. Se ofrece un desayuno bufé todos los días de 07:00 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 130 habitaciones con aire acondicionado y televisión de plasma. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, cafetera y tetera y teléfono.
Ubicación
Si decides alojarte en Kimpton Las Mercedes by IHG, te encontrarás en una fantástica zona de Santo Domingo (Zona Colonial), apenas te separarán cinco minutos a pie de Calle El Conde y Parque Colón. Además, este hotel de lujo se encuentra a 0,9 km de Malecón y a 3,2 km de Centro comercial Sambil Santo Domingo.
Qué hay cerca
Ruinas del Hospital San Nicolás de Barí(0.1 millas)
Iglesia de Nuestra Señora de las Mercedes(0.2 millas)
Casino Colonial(0.2 millas)
Calle El Conde(0.2 millas)
Centro Cultural de las Telecomunicaciones(0.2 millas)
Calle Las Damas(0.2 millas)
Museo de las Casas Reales(0.2 millas)
Capilla de Nuestra Señora de los Remedios(0.2 millas)
Casa del Cordón(0.2 millas)
Parque Colón(0.2 millas)
Museo Mundo del Ámbar(0.2 millas)
Plaza de España(0.2 millas)
Panteón Nacional(0.2 millas)
Museo del Duarte(0.2 millas)
Barrio chino(0.3 millas)
Santo Domingo (JBQ-La Isabela Intl.)(12.3 millas)
Santo Domingo (SDQ-A. Internacional Las Américas)(16.8 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Calle Las Mercedes #155, San Antón, Santo Domingo de Guzmán, República Dominicana
Ruinas del Hospital San Nicolás de Barí (0.1 millas)
Iglesia de Nuestra Señora de las Mercedes (0.2 millas)
Casino Colonial (0.2 millas)
Calle El Conde (0.2 millas)
Centro Cultural de las Telecomunicaciones (0.2 millas)
Calle Las Damas (0.2 millas)
Opciones de habitación
6
Habitación, 2 camas individuales (Essential)
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
248 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Habitación, 1 cama de matrimonio grande, balcón (Essential)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
258 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Habitación Premium, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
312 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
20
Suite, 1 cama de matrimonio grande (Colonial)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
226 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPatio
8
Suite, 1 cama de matrimonio grande (Roof Top, Las Mercedes)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
431 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación, 2 camas individuales, balcón (Essential)
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
237 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Suite estudio, 1 cama de matrimonio grande, balcón
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
452 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Habitación estándar
Detalles de la oferta
1 Cama Individual
Capacidad: 2
215 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación, 2 camas individuales, balcón (Top Floor)
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
258 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Habitación, 1 cama de matrimonio grande, accesible para personas con discapacidad (Essential)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
248 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Suite, 1 cama de matrimonio grande, bañera (Roof Top, Terrace, Outdoor Bathtub)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
388 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
14
Habitación, 1 cama de matrimonio grande (Essential)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
237 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Habitación, 1 cama de matrimonio (City Single)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
183 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación, 1 cama de matrimonio grande con sofá cama, balcón (Essential)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 2
280 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación, 1 cama de matrimonio grande con sofá cama (Essential)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 2
269 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Habitación, 1 cama de matrimonio grande, balcón (Top Floor)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
237 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Kimpton Las Mercedes by IHG
9.4
Genial
Basado en 268 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Kimpton Las Mercedes by IHG recibe muy buenas valoraciones por su llamativo diseño moderno, sus exuberantes patios y su ubicación céntrica en la Zona Colonial, que permite ir andando a los lugares de interés. Muchos huéspedes destacan lo limpios que están los espacios y las habitaciones contemporáneas, generalmente cómodas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Kimpton Las Mercedes by IHG recibe muy buenas valoraciones por su llamativo diseño moderno, sus exuberantes patios y su ubicación céntrica en la Zona Colonial, que permite ir andando a los lugares de interés. Muchos huéspedes destacan lo limpios que están los espacios y las habitaciones contemporáneas, generalmente cómodas.
El personal es ampliamente descrito como amable y atento, aunque las quejas recurrentes mencionan un servicio lento o que no responde (teléfonos y servicio de habitaciones), ocasionales retrasos en el check-in, errores en la facturación y una falta de seguimiento por parte de la dirección. La calidad de las habitaciones varía: algunas son espaciosas y elegantes, pero varias dan a pasillos interiores con poca luz natural, algunos informan de ruido procedente de música o eventos, y unos pocos señalan distribuciones pequeñas o peculiaridades de diseño. La piscina y las áreas comunes son atractivas, pero el acceso y el funcionamiento a veces se han visto limitados por obras o eventos privados, y el servicio del bar de la piscina puede ser inconsistente; el desayuno y la restauración en el hotel suelen ser elogiados, aunque algunos encuentran los precios altos o el servicio lento. En general, espere una estancia bonita y céntrica con una fuerte hospitalidad, pero con algunas advertencias ocasionales sobre el servicio y la asignación de habitaciones.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes elogian la atractiva piscina y las zonas ajardinadas, pero el acceso y el funcionamiento a veces se han visto limitados por obras o eventos privados. El servicio de bar o toallas de la piscina puede ser lento o estar indisponible, y hubo un fallo en el ascensor y ruido de mantenimiento temprano en la mañana.
Reseñas de huéspedes relacionadas
10
Andrea
4 sept 2025
·
Se alojó 3 noches
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
8
Andy
27 mar 2025
·
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
8
Jessica
18 oct 2024
·
Se alojó 3 noches
I recently stayed at the Kimpton and while the property itself is beautiful, my experience was overshadowed by ongoing construction throughout the hotel. For two days, we were unable to use the pool, which was a key part of our plans. The construction was not only disruptive, but it was also visible throughout the hotel, making it less enjoyable to relax and take in the surroundings. On another day, we were woken up from a nap by construction noise. Had we been informed of the extent of the work ahead of time, we might have made other arrangements. It really took away from what was supposed to be a peaceful, relaxing stay. While the hotel has a lot of potential, this situation significantly impacted our experience.
I recently stayed at the Kimpton and while the property itself is beautiful, my experience was overshadowed by ongoing construction throughout the hotel. For two days, we were unable to use the pool, which was a key part of our plans. The construction was not only disruptive, but it was also visible throughout the hotel, making it less enjoyable to relax and take in the surroundings. On another day, we were woken up from a nap by construction noise. Had we been informed of the extent of the work ahead of time, we might have made other arrangements. It really took away from what was supposed to be a peaceful, relaxing stay. While the hotel has a lot of potential, this situation significantly impacted our experience.
10
Catherine
6 sept 2025
·
Se alojó 4 noches
My stay at the Kimpton was wonderful. The staff was friendly and very helpful. The property is really beautiful and located in a perfect area. I really enjoyed the dining options and pool area. My room was spectacular although the view from the balcony wasn’t great. I would definitely recommend this hotel.
My stay at the Kimpton was wonderful. The staff was friendly and very helpful. The property is really beautiful and located in a perfect area. I really enjoyed the dining options and pool area. My room was spectacular although the view from the balcony wasn’t great. I would definitely recommend this hotel.
4
Janissa
5 abr 2025
·
Se alojó 5 noches
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
10
Iliana
11 ago 2024
·
Se alojó 2 noches
Excelente hotel!! Totalmente recomendado. Volvería otra vez y lo recomendaría a todos. Excelente calidad de comida, servicio, habitaciones y las instalaciones en general estaban buenísimas, te transmite paz. El único tema fue que el elevador no funcionó por el fin de semana completo. En general es un hotel hermosísimo y la calidad de todo es 1 A.
Excelente hotel!! Totalmente recomendado. Volvería otra vez y lo recomendaría a todos. Excelente calidad de comida, servicio, habitaciones y las instalaciones en general estaban buenísimas, te transmite paz. El único tema fue que el elevador no funcionó por el fin de semana completo. En general es un hotel hermosísimo y la calidad de todo es 1 A.
8
Marie
23 dic 2025
·
Se alojó 2 noches
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
10
James Russell
26 dic 2024
·
Se alojó 3 noches
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
10
Jaylin
20 oct 2025
·
Se alojó 2 noches
Great amenities, I really loved the pool, gym and spa.
Great amenities, I really loved the pool, gym and spa.
6
Han Z
18 oct 2024
·
Se alojó 3 noches
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza se destaca constantemente, y muchos describen las habitaciones y los espacios comunes como impecables. Surgieron algunos problemas menores, como olor a almohada en una habitación.
Reseñas de huéspedes relacionadas
10
Maria
6 jul 2025
·
Se alojó 2 noches
The property is beautiful , lots of vegetation , walkable , friendly staff and very clean
The property is beautiful , lots of vegetation , walkable , friendly staff and very clean
10
Vanesa
23 feb 2026
·
Se alojó 2 noches
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
8
Francisco
25 sept 2024
·
Se alojó 1 noche
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
10
Jenny
11 nov 2025
·
Se alojó 1 noche
Clean
Clean
10
OMUR
16 mar 2025
·
Se alojó 3 noches
Clean Hotel. Great design
Clean Hotel. Great design
10
Carmina Margarita Aybar
23 may 2025
·
Se alojó 2 noches
Clean and very attentive personnel.
Clean and very attentive personnel.
10
Alejandro
25 dic 2024
·
Se alojó 4 noches
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
10
Kairys
25 oct 2025
·
Se alojó 1 noche
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
10
Carlos
1 ene 2025
·
Se alojó 1 noche
Very clean
Very clean
10
Joel
15 feb 2026
·
Se alojó 5 noches
Great staff, extremely clean rooms. Great location
Great staff, extremely clean rooms. Great location
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son modernas y cómodas, con algunas opciones espaciosas y camas acogedoras. Sin embargo, varios señalan ruido procedente de música o eventos, algunas habitaciones orientadas al interior con poca luz natural, ocasionales decepciones con el tamaño o las vistas, y pequeñas peculiaridades de diseño.
Reseñas de huéspedes relacionadas
10
Andrea
4 sept 2025
·
Se alojó 3 noches
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
10
jose
5 abr 2025
·
Se alojó 2 noches
Everything was very good staff waiters front desk everybody was very helpful and pleasant only thing there is no towels hooks in bathroom and for nightstand is like a small piece wood on wall no drawers
Everything was very good staff waiters front desk everybody was very helpful and pleasant only thing there is no towels hooks in bathroom and for nightstand is like a small piece wood on wall no drawers
2
Melissa
25 jul 2025
·
Se alojó 1 noche
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
10
Margaret
31 ago 2025
·
Se alojó 4 noches
The property is absolutely gorgeous, you feel like you’re apart of nature when you’re in the lobby. The rooms were very clean and modern. The staff is extremely attentive.
The property is absolutely gorgeous, you feel like you’re apart of nature when you’re in the lobby. The rooms were very clean and modern. The staff is extremely attentive.
10
MARIA
19 feb 2026
·
Se alojó 1 noche
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
8
Marie
23 dic 2025
·
Se alojó 2 noches
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
10
Kairys
25 oct 2025
·
Se alojó 1 noche
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
6
Han Z
18 oct 2024
·
Se alojó 3 noches
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
8
Sandra
22 jul 2025
·
Se alojó 3 noches
Very nice hotel and friendly staff. Sometimes it was a little bit loud in the room.
Very nice hotel and friendly staff. Sometimes it was a little bit loud in the room.
6
ivy
26 ene 2025
·
Se alojó 1 noche
King superior room was quite small and crowded bathroom area. Shower leaked out into bedroom Floor and ruined my handbag. Told staff and they texted saying they would move us but this would have been a hassle. Paid for breakfast formour fullmstay but 2nd day they said we did nit pay and charged us again. Did get a refund. Very pretty lobby and breakfast buffet was good.
King superior room was quite small and crowded bathroom area. Shower leaked out into bedroom Floor and ruined my handbag. Told staff and they texted saying they would move us but this would have been a hassle. Paid for breakfast formour fullmstay but 2nd day they said we did nit pay and charged us again. Did get a refund. Very pretty lobby and breakfast buffet was good.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como amable, acogedor y servicial. Los problemas recurrentes incluyen un servicio telefónico/de habitaciones lento o inalcanzable, largas esperas en el check-in, errores en la facturación o la asignación de habitaciones, falta de seguimiento y un informe de trato discriminatorio por parte de los gerentes.
Reseñas de huéspedes relacionadas
6
Arturo
3 ene 2026
·
Se alojó 4 noches
El servicio y el personal. Son muy lentos. No contestan las llamadas a recepción y jamás fue posible pedir Room Sevice ya que nadie responde jamás al teléfono.
El servicio y el personal. Son muy lentos. No contestan las llamadas a recepción y jamás fue posible pedir Room Sevice ya que nadie responde jamás al teléfono.
10
Jason
3 nov 2025
·
Se alojó 4 noches
The property was excellent and customer service enhanced the stay.
The property was excellent and customer service enhanced the stay.
6
Ian
28 ene 2026
·
Se alojó 1 noche
Check In process was very long. Was originally granted early check in, but didn’t receive the room until almost 3 hrs later.
Check In process was very long. Was originally granted early check in, but didn’t receive the room until almost 3 hrs later.
8
Andy
27 mar 2025
·
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
10
Rafael
25 sept 2025
·
Se alojó 2 noches
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
6
Filippo
8 mar 2025
·
Se alojó 2 noches
Nobody answers phones in this hotel. Not the concierge, or the lobby or room service. It was impossible to get a hold of anyone.
Nobody answers phones in this hotel. Not the concierge, or the lobby or room service. It was impossible to get a hold of anyone.
2
Adriana
6 ago 2025
·
Se alojó 4 noches
The hotel is beautiful, the rooms are clean and modern, and most of the staff were warm and attentive. Unfortunately, my experience took a turn on the final morning during breakfast. My mother and I were approached by not one but two managers who asked a series of intrusive personal questions — including where we’re from, what we do for work, why we’re visiting, and when we’re leaving. One even asked for our room number. Meanwhile, we noticed other guests around us were simply told to “enjoy their meal” with no such interrogation. As a Dominican-Bermudian woman celebrating obtaining my Dominican citizenship and first property purchase, this treatment felt deeply discriminatory and out of place in a luxury setting. I left feeling uncomfortable and unwelcome — a stark contrast to how we felt during the rest of our stay. This experience sadly overshadowed what could have been a glowing recommendation. I hope the hotel takes steps to ensure all guests are treated with equal respect and dignity.
The hotel is beautiful, the rooms are clean and modern, and most of the staff were warm and attentive. Unfortunately, my experience took a turn on the final morning during breakfast. My mother and I were approached by not one but two managers who asked a series of intrusive personal questions — including where we’re from, what we do for work, why we’re visiting, and when we’re leaving. One even asked for our room number. Meanwhile, we noticed other guests around us were simply told to “enjoy their meal” with no such interrogation. As a Dominican-Bermudian woman celebrating obtaining my Dominican citizenship and first property purchase, this treatment felt deeply discriminatory and out of place in a luxury setting. I left feeling uncomfortable and unwelcome — a stark contrast to how we felt during the rest of our stay. This experience sadly overshadowed what could have been a glowing recommendation. I hope the hotel takes steps to ensure all guests are treated with equal respect and dignity.
4
Sandra
27 abr 2025
·
Se alojó 2 noches
Beautiful accommodation in the heart of zona colonial that however didn't meet our expectations on the service side: Wrong room assigned at check-in and were asked to move to another room just shortly after having settled in, no hot water in the room until requested, large amounts wrongly charged to our credit card and we had to return several times to reception to address this - Issue remains unresolved almost one week after our departure and we can only assume that our card was linked to another room.
Beautiful accommodation in the heart of zona colonial that however didn't meet our expectations on the service side: Wrong room assigned at check-in and were asked to move to another room just shortly after having settled in, no hot water in the room until requested, large amounts wrongly charged to our credit card and we had to return several times to reception to address this - Issue remains unresolved almost one week after our departure and we can only assume that our card was linked to another room.
10
Patricia
24 jun 2025
·
Se alojó 1 noche
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
10
Brendan
15 feb 2025
·
Se alojó 5 noches
Great hospitality and very accommodating when they can be!
Great hospitality and very accommodating when they can be!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Está situado en el centro de la Zona Colonial y se puede ir andando a los principales lugares de interés, algo que muchos huéspedes apreciaron. A algunos les parecieron deteriorados los alrededores inmediatos o se sintieron inseguros.
Reseñas de huéspedes relacionadas
10
Vanesa
23 feb 2026
·
Se alojó 2 noches
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
2
Melissa
25 jul 2025
·
Se alojó 1 noche
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
10
Wendy
28 jun 2025
·
Se alojó 1 noche
This is an amazing hotel in the heart of Zona Colonial. It’s beautiful and easy access to restaurants and other attractions.
This is an amazing hotel in the heart of Zona Colonial. It’s beautiful and easy access to restaurants and other attractions.
10
Rafael
25 sept 2025
·
Se alojó 2 noches
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
10
Alejandro
25 dic 2024
·
Se alojó 4 noches
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
10
James Russell
26 dic 2024
·
Se alojó 3 noches
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
10
Octavio
9 nov 2025
·
Se alojó 4 noches
Excelente hotel, instalaciones bastante agradables,la gran mayoría del personal amable y servicial, excelente ubicación muy cerca del centro histórico. Solo me parecieron caros los alimentos y también el precio del early check-in.
Excelente hotel, instalaciones bastante agradables,la gran mayoría del personal amable y servicial, excelente ubicación muy cerca del centro histórico. Solo me parecieron caros los alimentos y también el precio del early check-in.
10
Kairys
25 oct 2025
·
Se alojó 1 noche
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
10
DANIELA
20 nov 2024
·
Se alojó 1 noche
Hotel ubicado en el casco histórico de la ciudad de Santo Domingo por lo que está cerca de todas las atracciones históricas a solo pasos de distancia.
Hotel ubicado en el casco histórico de la ciudad de Santo Domingo por lo que está cerca de todas las atracciones históricas a solo pasos de distancia.
10
Joel
15 feb 2026
·
Se alojó 5 noches
Great staff, extremely clean rooms. Great location
Great staff, extremely clean rooms. Great location
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno y la restauración en el hotel reciben elogios frecuentes por su calidad y variedad. Algunos huéspedes encontraron los precios altos o el servicio lento, y una opinión consideró que la calidad de la comida no coincidía con la presentación.
Reseñas de huéspedes relacionadas
10
Vanesa
23 feb 2026
·
Se alojó 2 noches
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
10
MARIA
19 feb 2026
·
Se alojó 1 noche
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
10
edward c
29 oct 2024
·
Se alojó 6 noches
I would have preferred a larger mirror at the sink but the vanity was designed as it was and it really was a minor issue. I believe the water available at various locations e.g., the pool/gym area had not been filtered and it made me sick but I quickly recovered but that should be checked. The hotel also needs to install a ATM so clients are not directed to the supermarket. I would recommend for a hotel of this caliber that that it consider adding a spa where a manicure/pedicure/massage can be accessed upon advance request or by appointment. The food, while presented beautifully was not equal to the presentation and was an overall disappointment. I ate one breakfast once and had no desire to return for breakfast or any other meals -- particularly when there are so many superior places to eat cheaply including Villar Hermanos and/or at Blue Mall or the Piantini area. May also consider providing designated taxi service for ground transportation. Parking was also an issue for taxis and there should be allowances -- didn't appreciate the abrupt nature of security when I was paying for a taxi that had to move forward and the assumption that I was not a guest at the property. It was a bit embarrassing and humiliating to say the least. These were minor issues they did not alter the overall pleasant experience and I hope to return as a guest again.
I would have preferred a larger mirror at the sink but the vanity was designed as it was and it really was a minor issue. I believe the water available at various locations e.g., the pool/gym area had not been filtered and it made me sick but I quickly recovered but that should be checked. The hotel also needs to install a ATM so clients are not directed to the supermarket. I would recommend for a hotel of this caliber that that it consider adding a spa where a manicure/pedicure/massage can be accessed upon advance request or by appointment. The food, while presented beautifully was not equal to the presentation and was an overall disappointment. I ate one breakfast once and had no desire to return for breakfast or any other meals -- particularly when there are so many superior places to eat cheaply including Villar Hermanos and/or at Blue Mall or the Piantini area. May also consider providing designated taxi service for ground transportation. Parking was also an issue for taxis and there should be allowances -- didn't appreciate the abrupt nature of security when I was paying for a taxi that had to move forward and the assumption that I was not a guest at the property. It was a bit embarrassing and humiliating to say the least. These were minor issues they did not alter the overall pleasant experience and I hope to return as a guest again.
4
Janissa
5 abr 2025
·
Se alojó 5 noches
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
8
Francisco
25 sept 2024
·
Se alojó 1 noche
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
10
Patricia
24 jun 2025
·
Se alojó 1 noche
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
10
Dmitriy
26 ago 2024
·
Se alojó 3 noches
Modern hotel in oldest part of town. Excellent food. Oasis inside the city.
Modern hotel in oldest part of town. Excellent food. Oasis inside the city.
10
sonia
23 oct 2025
·
Se alojó 1 noche
Lots of healthy options, good presentation and wonderful staff!
Lots of healthy options, good presentation and wonderful staff!
10
david
13 oct 2025
·
Se alojó 1 noche
Breakfast and dinner are definitely great fresh local sources everything was so fresh, and the staff is so welcoming, everyone is so detail oriented Top of the line on all services
Breakfast and dinner are definitely great fresh local sources everything was so fresh, and the staff is so welcoming, everyone is so detail oriented Top of the line on all services
10
Adieurys
1 ago 2025
·
Se alojó 1 noche
Excellent service, nice space. The breakfast was great as well!
Excellent service, nice space. The breakfast was great as well!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Roberto J
9 sept 2026
·
Se alojó 3 noches
Simplemente todo espectacular !
Simplemente todo espectacular !
10
Borja
30 jul 2026
·
Se alojó 1 noche
El restaurante italiano una delicia
El restaurante italiano una delicia
10
Fernando
29 jul 2026
·
Se alojó 1 noche
El hotel esta ubicado en un lugar centrico. Tiene un restaurate italiano riquisimo. El personal muy amable. La habitacion limpia, espaciosa y su cama muy comoda.
El hotel esta ubicado en un lugar centrico. Tiene un restaurate italiano riquisimo. El personal muy amable. La habitacion limpia, espaciosa y su cama muy comoda.
10
Rodolfo
22 jun 2026
·
Se alojó 1 noche
Muy lindo hotel con personal amable, las instalaciones es una mezcla de modernidad con el centro historico, muy recomendado.
Muy lindo hotel con personal amable, las instalaciones es una mezcla de modernidad con el centro historico, muy recomendado.
8
Carlos
13 jun 2026
·
Se alojó 4 noches
La trenzada de los cuartos lo hacen muy tarde. Eso puede mejorar.
La trenzada de los cuartos lo hacen muy tarde. Eso puede mejorar.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-10: 157.1214489943237USD
- 2026-11-11: 157.8698569230194USD
- 2026-11-12: 209.86209149394224USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 183.90010884968567USD
- 2026-11-16: 157.42666478515625USD
- 2026-11-17: 183.1742487290802USD
- 2026-11-18: 183.64643332235718USD
- 2026-11-19: 186.83450393736265USD
- 2026-11-20: 193.79612699890137USD
- 2026-11-21: 209.6356323381195USD
- 2026-11-22: 175.39769071017454USD
- 2026-11-23: 177.53947875247192USD
- 2026-11-24: 204.07816429922485USD
- 2026-11-25: 169.83580783413694USD
- 2026-11-26: 183.54066329685972USD
- 2026-11-27: 171.99378361262512USD
- 2026-11-28: 171.65761321653747USD
- 2026-11-29: 171.65761321653747USD
- 2026-11-30: 171.10202033992005USD
- 2026-12-01: 175.07757272959898USD
- 2026-12-02: 183.67850432321165USD
- 2026-12-03: 179.057844427948USD
- 2026-12-04: 212.44118522457885USD
- 2026-12-05: 213.28773447550964USD
- 2026-12-06: 192.07066993974303USD
- 2026-12-07: 196.6638597372284USD
- 2026-12-08: 174.041879USD
- 2026-12-09: 209.24680528292845USD
- 2026-12-10: 277.1166717942962USD
- 2026-12-11: 306.24084497375486USD
- 2026-12-12: 395.15211286483765USD
- 2026-12-13: 308.8233048062744USD
- 2026-12-14: 179.584614USD
- 2026-12-15: 174.9820025002594USD
- 2026-12-16: 183.95875344882202USD
- 2026-12-17: 212.07800143800353USD
- 2026-12-18: 170.0824636012573USD
- 2026-12-19: 213.28773447550964USD
- 2026-12-20: 178.2998625612335USD
- 2026-12-21: 191.96474767848204USD
- 2026-12-22: 176.19868763763427USD
- 2026-12-23: 183.61179122860716USD
- 2026-12-24: 212.07800143800353USD
- 2026-12-25: 212.44118522457885USD
- 2026-12-26: 169.6959539126892USD
- 2026-12-27: 237.70572509075927USD
- 2026-12-28: 169.6959539126892USD
- 2026-12-29: 174.041879USD
- 2026-12-30: 183.1742487290802USD
- 2026-12-31: 179.22545600361633USD
- 2027-01-01: 184.92470628363037USD
- 2027-01-02: 161.56164184944151USD
- 2027-01-03: 172.10961811360167USD
- 2027-01-04: 213.9668074714508USD
- 2027-01-05: 165.22813872402952USD
- 2027-01-06: 173.66120501570128USD
- 2027-01-07: 240.95012293827818USD
- 2027-01-08: 241.99449410639951USD
- 2027-01-09: 243.06526972195434USD
- 2027-01-10: 172.09958746829224USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Los huéspedes que hayan reservado planes de tarifas con desayuno incluido lo recibirán para un máximo de dos adultos que compartan una habitación. Se cobrará una tasa de desayuno por cada huésped adicional.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 17 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Desayuno tipo bufé: entre 1750 y 2000 DOP por persona (precio aproximado)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de aparcacoches
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Solárium
Habitación familiar
Snack Bar/Deli
Wheelchair Accessible (Limited)
Actividades
Piscina
Jardín
Piscina al aire libre
Música en directo
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Servicios
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Aparcamiento
Aparcamiento
Servicio de aparcacoches
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito