Kimpton Las Mercedes by IHG
From
188 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
188 $US
/nuit
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notamment une piscine extérieur...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notamment une piscine extérieure et une salle de fitness ouverte 24 h/24. Cet hôtel de style colonial offre aussi features l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un ascenseur. Cet hôtel dispose de 4 salles de réunions pouvant accueillir toutes sortes d'événements. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à ZOLA, l'un des 3 restaurants de cet hôtel et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Dure journée ? L'hébergement abrite 2 bars/lounges, idéal pour un moment de détente. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 11 h 00 moyennant un supplément.
Chambres
Les 130 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision à écran plasma. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et une cafetière ou une bouilloire.
Emplacement
En choisissant Kimpton Las Mercedes by IHG à Saint-Domingue (Zone coloniale), vous serez à moins de 5 minutes de marche de Calle El Conde et de Parc Columbus. Cet hôtel de luxe se trouve à 0,9 km de Malecón et à 3,2 km de Centre commercial Sambil Santo Domingo.
À proximité
Ruines de l'Hôpital San Nicolás de Barí(0.1 miles)
Église de Notre-Dame des Mercédès(0.2 miles)
Casino Colonial(0.2 miles)
Calle El Conde(0.2 miles)
Centre Culturel des Télécommunications(0.2 miles)
Calle Las Damas(0.2 miles)
Museo de las Casas Reales(0.2 miles)
Chapelle de Notre-Dame des Remèdes(0.2 miles)
Maison du Cordon(0.2 miles)
Parc Columbus(0.2 miles)
Musée du Monde de l'Ambre(0.2 miles)
Place d'Espagne(0.2 miles)
Panthéon national (Panteón Nacional)(0.2 miles)
Musée Duarte(0.2 miles)
Chinatown(0.3 miles)
Saint-Domingue (JBQ-Aéroport international La Isabela)(12.3 miles)
Aéroport international de Las Americas (SDQ)(16.8 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Service de voiturier
Emplacement
Calle Las Mercedes #155, San Antón, Saint-Domingue, République dominicaine
Ruines de l'Hôpital San Nicolás de Barí (0.1 miles)
Église de Notre-Dame des Mercédès (0.2 miles)
Casino Colonial (0.2 miles)
Calle El Conde (0.2 miles)
Centre Culturel des Télécommunications (0.2 miles)
Calle Las Damas (0.2 miles)
Options de chambre
6
Chambre, 2 lits une place (Essential)
Détails de la chambre
2 Lits Simples
Couchages 2
248 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
Chambre, 1 très grand lit, balcon (Essential)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
258 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
9
Chambre Premium, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
312 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
20
Suite, 1 très grand lit (Colonial)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
226 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privéePatio
8
Suite, 1 très grand lit (Roof Top, Las Mercedes)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
431 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre, 2 lits une place, balcon (Essential)
Détails de la chambre
2 Lits Simples
Couchages 2
237 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Suite Studio, 1 très grand lit, balcon
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
452 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
9
Chambre Standard
Détails de la chambre
1 Lit Simple
Couchages 2
215 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre, 2 lits une place, balcon (Top Floor)
Détails de la chambre
2 Lits Simples
Couchages 2
258 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
8
Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite, balcon (Essential)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
248 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
8
Suite, 1 très grand lit, baignoire (Roof Top, Terrace, Outdoor Bathtub)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
388 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
14
Chambre, 1 très grand lit (Essential)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
237 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
Chambre, 1 grand lit (City Single)
Détails de la chambre
1 Grand Lit Double
Couchages 2
183 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre, 1 très grand lit et 1 canapé-lit, balcon (Essential)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 2
280 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre, 1 très grand lit et 1 canapé-lit (Essential)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 2
269 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
Chambre, 1 très grand lit, balcon (Top Floor)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
237 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Kimpton Las Mercedes by IHG
9.4
Superbe
Basé sur 268 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Le Kimpton Las Mercedes by IHG reçoit d'excellentes notes pour son design moderne saisissant, ses cours luxuriantes et son emplacement central dans la Zona Colonial, à distance de marche des sites touristiques. De nombreux clients apprécient la propreté impeccable et les chambres contemporaines généralement confortables.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Le Kimpton Las Mercedes by IHG reçoit d'excellentes notes pour son design moderne saisissant, ses cours luxuriantes et son emplacement central dans la Zona Colonial, à distance de marche des sites touristiques. De nombreux clients apprécient la propreté impeccable et les chambres contemporaines généralement confortables.
Le personnel est largement décrit comme chaleureux et attentionné, bien que des plaintes récurrentes fassent état d'un service lent ou qui ne répond pas (téléphone et service en chambre), de retards occasionnels à l'enregistrement, d'erreurs de facturation et d'un suivi irrégulier de la part de la direction. La qualité des chambres varie : certaines sont spacieuses et élégantes, mais d'autres donnent sur des couloirs intérieurs avec peu de lumière naturelle. Plusieurs clients signalent du bruit provenant de la musique ou d'événements, et certains notent des aménagements petits ou des particularités de design. La piscine et les espaces communs sont attrayants, mais l'accès et le fonctionnement ont parfois été limités par des travaux ou des événements privés, et le service au bar de la piscine peut être irrégulier ; le petit-déjeuner et les restaurants sur place sont souvent salués, bien que certains trouvent les prix élevés ou le service lent. Dans l'ensemble, attendez-vous à un séjour magnifique et central avec une hospitalité chaleureuse, mais avec quelques réserves concernant le service et l'attribution des chambres.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients apprécient l'attrait de la piscine et des espaces extérieurs, mais l'accès et le fonctionnement ont parfois été limités par des travaux ou des événements privés. Le service de bar ou de serviettes de piscine peut être lent ou indisponible, et il y a eu une panne d'ascenseur et du bruit de maintenance tôt le matin.
Avis de voyageur à ce sujet
10
Andrea
4 sept. 2025
·
A séjourné 3 nuits
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
8
Andy
27 mars 2025
·
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
8
Jessica
18 oct. 2024
·
A séjourné 3 nuits
I recently stayed at the Kimpton and while the property itself is beautiful, my experience was overshadowed by ongoing construction throughout the hotel. For two days, we were unable to use the pool, which was a key part of our plans. The construction was not only disruptive, but it was also visible throughout the hotel, making it less enjoyable to relax and take in the surroundings. On another day, we were woken up from a nap by construction noise. Had we been informed of the extent of the work ahead of time, we might have made other arrangements. It really took away from what was supposed to be a peaceful, relaxing stay. While the hotel has a lot of potential, this situation significantly impacted our experience.
I recently stayed at the Kimpton and while the property itself is beautiful, my experience was overshadowed by ongoing construction throughout the hotel. For two days, we were unable to use the pool, which was a key part of our plans. The construction was not only disruptive, but it was also visible throughout the hotel, making it less enjoyable to relax and take in the surroundings. On another day, we were woken up from a nap by construction noise. Had we been informed of the extent of the work ahead of time, we might have made other arrangements. It really took away from what was supposed to be a peaceful, relaxing stay. While the hotel has a lot of potential, this situation significantly impacted our experience.
10
Catherine
6 sept. 2025
·
A séjourné 4 nuits
My stay at the Kimpton was wonderful. The staff was friendly and very helpful. The property is really beautiful and located in a perfect area. I really enjoyed the dining options and pool area. My room was spectacular although the view from the balcony wasn’t great. I would definitely recommend this hotel.
My stay at the Kimpton was wonderful. The staff was friendly and very helpful. The property is really beautiful and located in a perfect area. I really enjoyed the dining options and pool area. My room was spectacular although the view from the balcony wasn’t great. I would definitely recommend this hotel.
4
Janissa
5 avr. 2025
·
A séjourné 5 nuits
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
10
Iliana
11 août 2024
·
A séjourné 2 nuits
Excelente hotel!! Totalmente recomendado. Volvería otra vez y lo recomendaría a todos. Excelente calidad de comida, servicio, habitaciones y las instalaciones en general estaban buenísimas, te transmite paz. El único tema fue que el elevador no funcionó por el fin de semana completo. En general es un hotel hermosísimo y la calidad de todo es 1 A.
Excelente hotel!! Totalmente recomendado. Volvería otra vez y lo recomendaría a todos. Excelente calidad de comida, servicio, habitaciones y las instalaciones en general estaban buenísimas, te transmite paz. El único tema fue que el elevador no funcionó por el fin de semana completo. En general es un hotel hermosísimo y la calidad de todo es 1 A.
8
Marie
23 déc. 2025
·
A séjourné 2 nuits
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
10
James Russell
26 déc. 2024
·
A séjourné 3 nuits
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
10
Jaylin
20 oct. 2025
·
A séjourné 2 nuits
Great amenities, I really loved the pool, gym and spa.
Great amenities, I really loved the pool, gym and spa.
6
Han Z
18 oct. 2024
·
A séjourné 3 nuits
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est systématiquement soulignée, de nombreux clients décrivant les chambres et les espaces communs comme impeccables. Quelques problèmes mineurs ont été soulevés, comme une odeur d'oreiller dans une chambre.
Avis de voyageur à ce sujet
10
Maria
6 juil. 2025
·
A séjourné 2 nuits
The property is beautiful , lots of vegetation , walkable , friendly staff and very clean
The property is beautiful , lots of vegetation , walkable , friendly staff and very clean
10
Vanesa
23 févr. 2026
·
A séjourné 2 nuits
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
8
Francisco
25 sept. 2024
·
A séjourné 1 nuit
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
10
Jenny
11 nov. 2025
·
A séjourné 1 nuit
Clean
Clean
10
OMUR
16 mars 2025
·
A séjourné 3 nuits
Clean Hotel. Great design
Clean Hotel. Great design
10
Carmina Margarita Aybar
23 mai 2025
·
A séjourné 2 nuits
Clean and very attentive personnel.
Clean and very attentive personnel.
10
Alejandro
25 déc. 2024
·
A séjourné 4 nuits
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
10
Kairys
25 oct. 2025
·
A séjourné 1 nuit
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
10
Carlos
1 janv. 2025
·
A séjourné 1 nuit
Very clean
Very clean
10
Joel
15 févr. 2026
·
A séjourné 5 nuits
Great staff, extremely clean rooms. Great location
Great staff, extremely clean rooms. Great location
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes et confortables, avec des options spacieuses et des lits confortables. Cependant, plusieurs personnes signalent du bruit provenant de la musique ou d'événements, des chambres donnant sur l'intérieur avec peu de lumière naturelle, des déceptions occasionnelles concernant la taille ou la vue, et des particularités de design.
Avis de voyageur à ce sujet
10
Andrea
4 sept. 2025
·
A séjourné 3 nuits
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
10
jose
5 avr. 2025
·
A séjourné 2 nuits
Everything was very good staff waiters front desk everybody was very helpful and pleasant only thing there is no towels hooks in bathroom and for nightstand is like a small piece wood on wall no drawers
Everything was very good staff waiters front desk everybody was very helpful and pleasant only thing there is no towels hooks in bathroom and for nightstand is like a small piece wood on wall no drawers
2
Melissa
25 juil. 2025
·
A séjourné 1 nuit
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
10
Margaret
31 août 2025
·
A séjourné 4 nuits
The property is absolutely gorgeous, you feel like you’re apart of nature when you’re in the lobby. The rooms were very clean and modern. The staff is extremely attentive.
The property is absolutely gorgeous, you feel like you’re apart of nature when you’re in the lobby. The rooms were very clean and modern. The staff is extremely attentive.
10
MARIA
19 févr. 2026
·
A séjourné 1 nuit
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
8
Marie
23 déc. 2025
·
A séjourné 2 nuits
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
10
Kairys
25 oct. 2025
·
A séjourné 1 nuit
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
6
Han Z
18 oct. 2024
·
A séjourné 3 nuits
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
8
Sandra
22 juil. 2025
·
A séjourné 3 nuits
Very nice hotel and friendly staff. Sometimes it was a little bit loud in the room.
Very nice hotel and friendly staff. Sometimes it was a little bit loud in the room.
6
ivy
26 janv. 2025
·
A séjourné 1 nuit
King superior room was quite small and crowded bathroom area. Shower leaked out into bedroom Floor and ruined my handbag. Told staff and they texted saying they would move us but this would have been a hassle. Paid for breakfast formour fullmstay but 2nd day they said we did nit pay and charged us again. Did get a refund. Very pretty lobby and breakfast buffet was good.
King superior room was quite small and crowded bathroom area. Shower leaked out into bedroom Floor and ruined my handbag. Told staff and they texted saying they would move us but this would have been a hassle. Paid for breakfast formour fullmstay but 2nd day they said we did nit pay and charged us again. Did get a refund. Very pretty lobby and breakfast buffet was good.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme amical, accueillant et serviable. Les problèmes récurrents incluent un service téléphonique/en chambre lent ou inaccessible, de longues attentes à l'enregistrement, des erreurs de facturation ou d'attribution de chambres, un suivi irrégulier et un signalement de traitement discriminatoire de la part de la direction.
Avis de voyageur à ce sujet
6
Arturo
3 janv. 2026
·
A séjourné 4 nuits
El servicio y el personal. Son muy lentos. No contestan las llamadas a recepción y jamás fue posible pedir Room Sevice ya que nadie responde jamás al teléfono.
El servicio y el personal. Son muy lentos. No contestan las llamadas a recepción y jamás fue posible pedir Room Sevice ya que nadie responde jamás al teléfono.
10
Jason
3 nov. 2025
·
A séjourné 4 nuits
The property was excellent and customer service enhanced the stay.
The property was excellent and customer service enhanced the stay.
6
Ian
28 janv. 2026
·
A séjourné 1 nuit
Check In process was very long. Was originally granted early check in, but didn’t receive the room until almost 3 hrs later.
Check In process was very long. Was originally granted early check in, but didn’t receive the room until almost 3 hrs later.
8
Andy
27 mars 2025
·
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
10
Rafael
25 sept. 2025
·
A séjourné 2 nuits
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
6
Filippo
8 mars 2025
·
A séjourné 2 nuits
Nobody answers phones in this hotel. Not the concierge, or the lobby or room service. It was impossible to get a hold of anyone.
Nobody answers phones in this hotel. Not the concierge, or the lobby or room service. It was impossible to get a hold of anyone.
2
Adriana
6 août 2025
·
A séjourné 4 nuits
The hotel is beautiful, the rooms are clean and modern, and most of the staff were warm and attentive. Unfortunately, my experience took a turn on the final morning during breakfast. My mother and I were approached by not one but two managers who asked a series of intrusive personal questions — including where we’re from, what we do for work, why we’re visiting, and when we’re leaving. One even asked for our room number. Meanwhile, we noticed other guests around us were simply told to “enjoy their meal” with no such interrogation. As a Dominican-Bermudian woman celebrating obtaining my Dominican citizenship and first property purchase, this treatment felt deeply discriminatory and out of place in a luxury setting. I left feeling uncomfortable and unwelcome — a stark contrast to how we felt during the rest of our stay. This experience sadly overshadowed what could have been a glowing recommendation. I hope the hotel takes steps to ensure all guests are treated with equal respect and dignity.
The hotel is beautiful, the rooms are clean and modern, and most of the staff were warm and attentive. Unfortunately, my experience took a turn on the final morning during breakfast. My mother and I were approached by not one but two managers who asked a series of intrusive personal questions — including where we’re from, what we do for work, why we’re visiting, and when we’re leaving. One even asked for our room number. Meanwhile, we noticed other guests around us were simply told to “enjoy their meal” with no such interrogation. As a Dominican-Bermudian woman celebrating obtaining my Dominican citizenship and first property purchase, this treatment felt deeply discriminatory and out of place in a luxury setting. I left feeling uncomfortable and unwelcome — a stark contrast to how we felt during the rest of our stay. This experience sadly overshadowed what could have been a glowing recommendation. I hope the hotel takes steps to ensure all guests are treated with equal respect and dignity.
4
Sandra
27 avr. 2025
·
A séjourné 2 nuits
Beautiful accommodation in the heart of zona colonial that however didn't meet our expectations on the service side: Wrong room assigned at check-in and were asked to move to another room just shortly after having settled in, no hot water in the room until requested, large amounts wrongly charged to our credit card and we had to return several times to reception to address this - Issue remains unresolved almost one week after our departure and we can only assume that our card was linked to another room.
Beautiful accommodation in the heart of zona colonial that however didn't meet our expectations on the service side: Wrong room assigned at check-in and were asked to move to another room just shortly after having settled in, no hot water in the room until requested, large amounts wrongly charged to our credit card and we had to return several times to reception to address this - Issue remains unresolved almost one week after our departure and we can only assume that our card was linked to another room.
10
Patricia
24 juin 2025
·
A séjourné 1 nuit
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
10
Brendan
15 févr. 2025
·
A séjourné 5 nuits
Great hospitality and very accommodating when they can be!
Great hospitality and very accommodating when they can be!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation centrale dans la Zona Colonial et à distance de marche des principaux sites touristiques, ce que de nombreux clients ont apprécié. Certains ont trouvé les environs immédiats délabrés ou se sont sentis en insécurité.
Avis de voyageur à ce sujet
10
Vanesa
23 févr. 2026
·
A séjourné 2 nuits
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
2
Melissa
25 juil. 2025
·
A séjourné 1 nuit
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
10
Wendy
28 juin 2025
·
A séjourné 1 nuit
This is an amazing hotel in the heart of Zona Colonial. It’s beautiful and easy access to restaurants and other attractions.
This is an amazing hotel in the heart of Zona Colonial. It’s beautiful and easy access to restaurants and other attractions.
10
Rafael
25 sept. 2025
·
A séjourné 2 nuits
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
10
Alejandro
25 déc. 2024
·
A séjourné 4 nuits
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
10
James Russell
26 déc. 2024
·
A séjourné 3 nuits
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
10
Octavio
9 nov. 2025
·
A séjourné 4 nuits
Excelente hotel, instalaciones bastante agradables,la gran mayoría del personal amable y servicial, excelente ubicación muy cerca del centro histórico. Solo me parecieron caros los alimentos y también el precio del early check-in.
Excelente hotel, instalaciones bastante agradables,la gran mayoría del personal amable y servicial, excelente ubicación muy cerca del centro histórico. Solo me parecieron caros los alimentos y también el precio del early check-in.
10
Kairys
25 oct. 2025
·
A séjourné 1 nuit
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
10
DANIELA
20 nov. 2024
·
A séjourné 1 nuit
Hotel ubicado en el casco histórico de la ciudad de Santo Domingo por lo que está cerca de todas las atracciones históricas a solo pasos de distancia.
Hotel ubicado en el casco histórico de la ciudad de Santo Domingo por lo que está cerca de todas las atracciones históricas a solo pasos de distancia.
10
Joel
15 févr. 2026
·
A séjourné 5 nuits
Great staff, extremely clean rooms. Great location
Great staff, extremely clean rooms. Great location
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner et les restaurants sur place reçoivent fréquemment des éloges pour leur qualité et leur choix. Certains clients ont trouvé les prix élevés ou le service lent, et une critique a estimé que la qualité de la nourriture ne correspondait pas à la présentation.
Avis de voyageur à ce sujet
10
Vanesa
23 févr. 2026
·
A séjourné 2 nuits
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
10
MARIA
19 févr. 2026
·
A séjourné 1 nuit
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
10
edward c
29 oct. 2024
·
A séjourné 6 nuits
I would have preferred a larger mirror at the sink but the vanity was designed as it was and it really was a minor issue. I believe the water available at various locations e.g., the pool/gym area had not been filtered and it made me sick but I quickly recovered but that should be checked. The hotel also needs to install a ATM so clients are not directed to the supermarket. I would recommend for a hotel of this caliber that that it consider adding a spa where a manicure/pedicure/massage can be accessed upon advance request or by appointment. The food, while presented beautifully was not equal to the presentation and was an overall disappointment. I ate one breakfast once and had no desire to return for breakfast or any other meals -- particularly when there are so many superior places to eat cheaply including Villar Hermanos and/or at Blue Mall or the Piantini area. May also consider providing designated taxi service for ground transportation. Parking was also an issue for taxis and there should be allowances -- didn't appreciate the abrupt nature of security when I was paying for a taxi that had to move forward and the assumption that I was not a guest at the property. It was a bit embarrassing and humiliating to say the least. These were minor issues they did not alter the overall pleasant experience and I hope to return as a guest again.
I would have preferred a larger mirror at the sink but the vanity was designed as it was and it really was a minor issue. I believe the water available at various locations e.g., the pool/gym area had not been filtered and it made me sick but I quickly recovered but that should be checked. The hotel also needs to install a ATM so clients are not directed to the supermarket. I would recommend for a hotel of this caliber that that it consider adding a spa where a manicure/pedicure/massage can be accessed upon advance request or by appointment. The food, while presented beautifully was not equal to the presentation and was an overall disappointment. I ate one breakfast once and had no desire to return for breakfast or any other meals -- particularly when there are so many superior places to eat cheaply including Villar Hermanos and/or at Blue Mall or the Piantini area. May also consider providing designated taxi service for ground transportation. Parking was also an issue for taxis and there should be allowances -- didn't appreciate the abrupt nature of security when I was paying for a taxi that had to move forward and the assumption that I was not a guest at the property. It was a bit embarrassing and humiliating to say the least. These were minor issues they did not alter the overall pleasant experience and I hope to return as a guest again.
4
Janissa
5 avr. 2025
·
A séjourné 5 nuits
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
8
Francisco
25 sept. 2024
·
A séjourné 1 nuit
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
10
Patricia
24 juin 2025
·
A séjourné 1 nuit
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
10
Dmitriy
26 août 2024
·
A séjourné 3 nuits
Modern hotel in oldest part of town. Excellent food. Oasis inside the city.
Modern hotel in oldest part of town. Excellent food. Oasis inside the city.
10
sonia
23 oct. 2025
·
A séjourné 1 nuit
Lots of healthy options, good presentation and wonderful staff!
Lots of healthy options, good presentation and wonderful staff!
10
david
13 oct. 2025
·
A séjourné 1 nuit
Breakfast and dinner are definitely great fresh local sources everything was so fresh, and the staff is so welcoming, everyone is so detail oriented Top of the line on all services
Breakfast and dinner are definitely great fresh local sources everything was so fresh, and the staff is so welcoming, everyone is so detail oriented Top of the line on all services
10
Adieurys
1 août 2025
·
A séjourné 1 nuit
Excellent service, nice space. The breakfast was great as well!
Excellent service, nice space. The breakfast was great as well!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
CHRISTOPHE
9 mai 2026
·
A séjourné 1 nuit
C’est mon 3 eme séjour dans cette hôtel et c’est toujours aussi bien
C’est mon 3 eme séjour dans cette hôtel et c’est toujours aussi bien
10
renaud
21 janv. 2026
·
A séjourné 3 nuits
Hotel haut de gamme et beau. Notre chambre etait a cote de la piscine au 4eme etage . Le restaurant italien est vraiment tres bon. Vraiment tout etait parfait.
Hotel haut de gamme et beau. Notre chambre etait a cote de la piscine au 4eme etage . Le restaurant italien est vraiment tres bon. Vraiment tout etait parfait.
10
Suzie
11 janv. 2026
·
A séjourné 2 nuits
Magnifique séjour tout était parfait.
Magnifique séjour tout était parfait.
10
Julio
il y a 2 semaines
·
A séjourné 2 nuits
Excellent hotel with friendly staff
Excellent hotel with friendly staff
10
Roberto J
9 sept. 2026
·
A séjourné 3 nuits
Simplemente todo espectacular !
Simplemente todo espectacular !
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-10: 157.39585064373782USD
- 2026-11-11: 158.1455656146698USD
- 2026-11-12: 210.22860099613953USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 184.22127756037904USD
- 2026-11-16: 157.70159947265626USD
- 2026-11-17: 183.49414977571107USD
- 2026-11-18: 183.96715900643923USD
- 2026-11-19: 187.16079736436464USD
- 2026-11-20: 194.134578414917USD
- 2026-11-21: 210.0017463451996USD
- 2026-11-22: 175.704010540741USD
- 2026-11-23: 177.8495390664368USD
- 2026-11-24: 204.43457257608034USD
- 2026-11-25: 170.1324142242737USD
- 2026-11-26: 183.86120426097108USD
- 2026-11-27: 172.29415875691225USD
- 2026-11-28: 171.95740126268007USD
- 2026-11-29: 171.95740126268007USD
- 2026-11-30: 171.4008380818634USD
- 2026-12-01: 175.38333349644472USD
- 2026-12-02: 183.99928601705935USD
- 2026-12-03: 179.3705564616394USD
- 2026-12-04: 212.81219893405154USD
- 2026-12-05: 213.6602266241913USD
- 2026-12-06: 192.40610796537783USD
- 2026-12-07: 197.00731944841004USD
- 2026-12-08: 174.345831USD
- 2026-12-09: 209.6122402306824USD
- 2026-12-10: 277.60063672911076USD
- 2026-12-11: 306.77567324523926USD
- 2026-12-12: 395.8422184629822USD
- 2026-12-13: 309.3626431636963USD
- 2026-12-14: 179.89824600000003USD
- 2026-12-15: 175.28759636036685USD
- 2026-12-16: 184.28002457821657USD
- 2026-12-17: 212.44838087232972USD
- 2026-12-18: 170.3795007584839USD
- 2026-12-19: 213.6602266241913USD
- 2026-12-20: 178.6112508324738USD
- 2026-12-21: 192.300000718277USD
- 2026-12-22: 176.5064063534546USD
- 2026-12-23: 183.93245641268922USD
- 2026-12-24: 212.44838087232972USD
- 2026-12-25: 212.81219893405154USD
- 2026-12-26: 169.99231605770876USD
- 2026-12-27: 238.12086155657963USD
- 2026-12-28: 169.99231605770876USD
- 2026-12-29: 174.345831USD
- 2026-12-30: 183.49414977571107USD
- 2026-12-31: 179.53846075923158USD
- 2027-01-01: 185.2476643822632USD
- 2027-01-02: 161.84379798591615USD
- 2027-01-03: 172.41019555476382USD
- 2027-01-04: 214.34048557374575USD
- 2027-01-05: 165.51669814151003USD
- 2027-01-06: 173.96449219514466USD
- 2027-01-07: 241.3709255186005USD
- 2027-01-08: 242.41712060810855USD
- 2027-01-09: 243.48976625857546USD
- 2027-01-10: 172.4001473916321USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les voyageurs ayant opté pour le niveau tarifaire Petit déjeuner inclus bénéficient d’un petit déjeuner pour 2 adultes maximum qui partagent une chambre. Pour toute personne supplémentaire, le petit déjeuner est facturé.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un enfant âgé de 17 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Le petit déjeuner buffet coûte entre 1750 DOP et 2000 DOP environ par personne.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Service de voiturier
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Salon de bronzage
Chambre familiale
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activités
Piscine
Jardin
Piscine extérieure
Musique live
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Services
Ménage
Salle de banquet
Service de change
Coffre-fort
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Parking
Parking
Service de voiturier
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit