Hotel Calle Joaquin - San Luis Obispo

No manager to shut down the pool/spa after hours. People were in there making noise ALL HOURS of the night!!! They were there until almost midnight and started again about 4am. This area should have been closed to the public during there poster hours… which I think stated 9am until 10 pm. I would NOT recommend this place to anyone!!!

The spa with waterfalls is amazing.

the jacuzzi was outstanding great lighting at night about 15 people can fit also has a nice waterfall

Good location for modern room, wth plenty of easy parking and friendly front desk staff. Nice, hot jacuzzi.

Location Hot tub Free parking Clean Price

1/2 of jacuzzi jets were broken A bit noisy from the floor above (Families should be on the 1st floor) Could provide in shower soap dispensers (the small single use containers are wasteful and dated)

Overall good. Hallways looked beat down a bit. The deal breaker for me was “no elevator” as we were staying for a week and taking my stuff in was a hassle due to it. I also needed a receipt showing my form of payment and when I called to ask the receptionist didn’t seem to know how to give me the right info and wasn’t of much help.

I hade a wonderful time in the hot tub

Poor/hot tub are poorly maintained. The carpets are dirty and worn and seem to be 20 years old.

I read about the reviews of wonderful pool and spa. They were wonderful! Room comfortable and the staff was helpful and welcoming. We would stay again.

Our room was ok. Can use a more detailed cleaning as there were hair still stuck on the mirror. Bed is not comfortable as well. But overall, a quiet place to sleep with no noise of road traffic.

Walked in and smelled humid, Some areas not cleaned properly.

Checked into the hotel and immediately noticed the room was dirty. Was in a time crunch and had to get my niece in the bath as we had to be somewhere quickly, as her mom was giving her a bath I went downstairs to explain the room was dirty and asked if we could switch room. Staff put up such a fight about how we already “started using the room” I tried to explain main times that I had called down right away and that front desk had hung up on me twice. Again we were in a time crunch and had to leave the property in a hurry to get to a event. After wasting 30 minutes of my time and staff coming to check the room he agreed it was dirty and switched us rooms. Washed my time and could’ve easily been handled within 5 minutes. Won’t be staying here again

Stay was ok. Room could have used a good cleaning the floors had hair and dirt on them. We also found hair on the bed and sink area that wasn’t ours. Also when we asked for extra towels from the cleaning lady we were told we were already given enough note we had two towels and there were 3 females in our room. We ended up getting more towels only cause I complained to the front desk people.

This is a very misleading property based on their website photos. It’s a “remodeled” Motel. The only nice thing were the beds. It was clean for the most part but the refrigerator was unplugged and when I connected it, it started leaking all over the floor because of the melted ice since it had been turned off. There was also mold in the freezer part of the minifridge. Behind the beds was very dirty and there were spiderwebs on the ceiling. The balcony felt unsafe with the railing moving. It was load all night from 10pm-4am. The people next to us were going in and out and slamming their doors and talking loudly and smoking. I felt extremely unsafe because we called the front desk and no one was there. The building is left alone overnight. The next morning when we talked to the manager he simply said we should called the cops. So unprofessional and unsafe. I was worried all night for the safety of my child. I do not recommend this place at all.

The hotel was very dirty. Both beds had hair on the sheets, and the floor was not clean. When we asked the front desk for clean sheets, the staff said the manager had left and he couldn’t find any. After a long wait, he finally brought two pieces of white cloth that were not even real sheets. We had to sleep under dirty blankets. Very disappointing experience—this hotel should not be listed on Expedia.

Calle Joaquin is perhaps the worst lodging accommodations I have had this summer. It was dirty, chips of paint were missing from several places on the walls and furniture, the lamp shades were stained, the toilet in the bathroom was crooked, the shower head was a drizzle, and the entire hotel and room itself was misrepresented because the property and room were not pictured accurately.

Below average cleaning, stained and pilled sheets. Toilets and floors unclean. Friendly and nice staff.

I had already filed a refund request due to unsatisfactory property. There was not proper signage for the hotel. I drove her around for 20 minutes finding it I called the front desk. Nobody answered. I finally found the hotel when I got to my room. There was flooding on the floor. The air conditioning wasn’t working and there was hair and dirt in my bed. I called the front desk and asked for a refund and I was leaving. They said I couldn’t have a refund because it was booked through Expedia. I don’t think you guys should recommend this property. It was way below standard went to hotel across the street it was less money and in perfect condition

Dirty…spoiled sheets, hairs everywhere, dead spiders on the floor, sticky counter surfaces, peeling wall paper, rusty appliances. Disgusting!

The building is old so you can hear easily

Did not feel the safest here. We had to move rooms because the sliding glass door was extremely hard to open and close, basically coming off the tracks. Glass mirrors were cracked and items that were supposed to be secured to the walls were not making it very unsafe, especially if you have children. Could be a very nice hotel but definitely in need of some renovation. Pool and jacuzzi were great but the area needs some cleaning. Wouldn't stay here again.

I liked the price, cleanliness, and expensive with the staff. However, it's a remodeld older motel and every movement including faucets of the the guests on the second floor above me seemed amplified and kept me awake.

Overall it was fine. The outside doesn’t look good but inside was nice. Bed had no middle support, shower absolutely no pressure & barely water, bathroom door doesn’t close and the toilet was crooked.

The hotel doesnt have any elevators. We booked the room with two queens and 3 guests and only 2 towels in bathroom. There were no plug outlets anywhere near bed and table in between beds with clock was unplugged because no outlets. The outlets behind TV had a power strip for it, mini fridge and wine fridge and micrwave. When checked in at 10 at night, clerk was having personal conversation for 10 minutes while i waited behind him. Also after carrying all luggage and baseball gear upstairs to our room, our room door stays open and doesnt shut automatically.

There’s clearly been money recently put into upgrading this place. New paint. New flooring. And there are internal doorways so it seems safe and secure. It was clean and there was good water pressure. But the toilet had a stain or chip on the toilet seat and was cocked at an angle kind of facing the door. The bed was super lumpy and dipped in the middle so we rolled into each other. There was no bedside light or outlets at all near one side of the bed. And we were woken around 3 in the morning with what sound like someone running down the hallway and then in circles around the room above us. It was so very loud.

When you first see the front of the hotel you think that the hotel is abandoned (yes, the front of the hotel looks that bad). I was about to suggest to my husband we find another hotel but many of the reviews were positive and I got a great deal. This hotel could definitely use a facelift. Maybe a paint job and a little landscaping. The gentleman at the front desk was very kind. The hallway inside looked very nice. But, the furniture in the room was worn out and out dated but seemed clean. The bathroom was clean except for a part of the rim around the bottom of the toilet. I think it was rust. Although, I do believe there’s a cleaning treatment for rust. On the wall the tissue box cover also had rust all over it, and that should have been replaced before another guest was placed in that room. The floors were hardwood, and made my feet very uncomfortable since it was so cold. I’m just glad I brought slippers otherwise I would have been miserable. The bed was made nicely and was very comfortable. We didn’t get to use the jacuzzi, but the waterfall landscaping next to it and the lighting around it was very cool, and this is a definite plus for the hotel. Personally, I wouldn’t stay here again unless they’re able to make the changes I suggested. If you’re on a budget this is an affordable hotel, but if you can afford to pay a little more for a better hotel than I recommend you do that for your piece of mind.

Nice hotel. The room had a nice, modern renovation and included fridge, wine fridge and microwave. Would stay there again.

It was a cool place but the bed was terrible matteress needed to be replaced in room 41

The hot tub was amazing, but the actual hotel room was a bit lacking. The fixtures are old, and the room could use some updating. There was a lot of noise from neighboring rooms and the hallway, so my stay was not very restful.

I was excited about my stay at the quaint hotel. Unfortunately, it wasn’t very good. We arrived and no one was at the front desk. We rang the service bell, but no-one came. We waited about 20 minutes to be checked in. After we checked in, I asked for a 2nd floor room. He said no because they were sold out. I didn’t see any cars in the parking area though. He put us right by the lobby. There was a lot of noise, it was difficult to get a good nights rest.

Had a short stay and was decent and clean. House keeping service was good. Front desk, however was non existent after 9pm-morning, though.

Alex the manager was very unhelpful and inconsiderate. I called over 30 times before someone answered the phone. I was told they did not have a lost and found. We left behind something very sentimental and called within a few hours after checkout and was told they could not look for it. I called again the following morning and they said it was thrown away. That anything non electronic goes straight into the trash. I asked if I could speak to his boss and he told me yes and put me on hold. When the line picked back up i said hello and he responded with hello. I asked his name and he told me he wasn’t allowed to give that info out. I responded with questioning him on that and he finally told me his name was Alex. I straight out asked him if he put me on hold and pretended to be the someone else and he said yes. That’s just disgusting and disrespectful. This attitude makes me believe he and his staff are liars and thieves.. That they personally take whatever they want if it’s left behind. Would not recommend. As well as that. The room was just sad.

Key stopped working many times also check out is at 11am but ur room keys stop working at 10am had to go in the middle of trying to load the car to get the key fix for the 1000th time the 1st couple of times the key was not working I got told by staff it was my fault no sorry for the inconvenience let me get that fixed just stop doing this and side jokes and comments to lighten the mood I get it but dude it keeps happening not the right time and when we went into the room the mirror was broken I have a 4 year old autistic kid yeah not trying to constantly redirect her to stop I’m on vacation so I asked for a new room because of it he complained and said let me see what I can do after receiving the new room we start walking to the room he follows us the whole way to check that broken mirror our new room was right next to that room so he was with us the whole time kinda awkward no elevator so going up to the second floor him right behind someone behind ur back very unwelcoming off the bat like dude check the mirror I get it but wait until we leave give us a head start 😂 will not be back

Clean rooms, easy check in/out.

Excellent staff

Excellent staff

Hotel signs say no smoking in rooms but our room smelt like weed and there ended up being a bag of marijuana under the bed, all they did was grab the bag and left, room still smelt and with a pregnant wife did not go well, decent price but very un acceptable service by the manager.

The front desk was horrible and rude. The smoke alarm went off in the morning and they could not turn it off. I had a horrible experience. I do not recommend it.

If you want a place you can party and be in the pool/jacuzzi past midnight, then this is the place! There is no staff available from about midnight to 8am. I was locked out of my room for three hours and nobody answered the front desk phone number or the bell at the front desk from 5am until 8am. I literally sat in the hallway for three hours. Other than that… it’s an average place and priced appropriately.

Clean, good price, close to freeway. Only issue was the cover unter the bed is noisy.

I didn’t stay here. I had to pay for another hotel. It was dirty, there was a cleaning rag in our fridge and the overall state of the hotel wasn’t good. I did not feel comfortable staying there.

We had such a great experience and I can’t believe we found it at such a good price. Location is amazing beautiful views, and close to everything… I would definitely recommend this.

Good value. Stayed here during Cal Poly Parents weekend. I was worried about freeway noise but most rooms are in the back. The hotel was totally full and my room was very quiet. Good basic room. It should be noted that they have essentially no signage. You can't see the one sign until you are all the way there. Don't give up.

Hotel was close to enough to the down town but not to far from the beach

Overall a good place to spend a night or too. It’s an older property but recently renovated and nicely furnished. Good location- ask for a quiet room not facing the highway. Hundreds of dining options within 10 minute drive.

Effort for the price is great. It is not prefect but location and price is perfect.

Super basic hotel. Entire area is very over-priced for rooms in my opinion; this was clean, relatively decent condition, no frills situation and worked fine for passing through. Convenient to highway.

Location

I had a great stay. Just what I was looking for it’s close to the freeway and not to far from downtown SLO and less than 15min drive to Pismo and Avila Beach.

Knowing the hotel under the old ownership as Rose Garden Inn, we were positively surprised about all the changes: new floor and carpet, modern room design, comfortable bed, daily room service. Even so all the Roses around the property are gone, there is an attempt for a new garden. Pool and jacuzzi are still exceptional. The plants are a little cut back but will grow. The blooming Oleander around the courtyard is spectacular. Everything worked fine, the staff was friendly, the room was clean. Only suggestion is the change the window curtains. We had a restful stay and love the location. The breakfast place next door unfortunately closed, so there is no breakfast at this location.

Very clean and a very large jacuzzi. Loved it. That will be our new place to stay unless the price goes up. Paid 150 on a saturday you cant beat that. Plus the rooms have everything you need from refridgerstor to microwave even coffee pot

hotel was ok, just no restaurant close by, had to walk over to the marriott to buy coffee and breakfast, hotel don’t offer anything as far as coffee.

Maybe needs to have breakfast included and

expedia promotes hotel offers free breakfast included, and hotel doe sent offer breakfast, Expedia should current the information because its not the first time thies happens.

It is good but no breakfast.