Best Western The Grand Hotel Hartlepool
88 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
88 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Best Western The Grand Hotel Hartlepool, les prix par nuit s'élèvent en moyenne à 64 $US pendant le mois le moins cher (décembre) et à 88 $US pendant le mois le plus cher (septembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 69 $US |
| février | 75 $US |
| mars | 80 $US |
| avril | 80 $US |
| mai | 74 $US |
| juin | 83 $US |
| juillet | 81 $US |
| août | 87 $US |
| septembre | 88 $US |
| octobre | 88 $US |
| novembre | 67 $US |
| décembre | 64 $US |
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sept. · 88 $US
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Le plus cher : septembre (env. 88 $US)
Le moins cher : décembre (env. 64 $US)
À propos de cet établissement
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.
Équipements
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et une laverie. Les espaces événements de cet hôtel comprennent un espace de conférence et des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
De délicieuses spécialités Cuisine anglaise attendent les plus gourmands pour le dîner à The Grand Reastaurant, un restaurant idéal pour une soirée relaxantes en famille ou avec votre moitié. Si vous préférez le confort de votre chambre, vous pourrez compter sur un service d'étage 24 h/24 très pratique.Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner préparé sur commande est servi en semaine de 07 h 00 à 09 h 30 et le week-end de 08 h 00 à 10 h 00 (en supplément).
Chambres
Les 48 chambres de l'hébergement vous invitent à la détente. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une baignoire relaxante profonde et un pommeau de douche à « effet pluie » est à votre disposition. Les équipements et services offerts par l'hébergement comprennent un bureau et une cafetière ou une bouilloire. Le service d'entretien est assuré tous les jours.
Emplacement
Best Western The Grand Hotel Hartlepool profite d'un emplacement privilégié en plein cœur de Hartlepool, à moins de 10 minutes à pied de Milll House Leisure Centre et Parc Victoria. Cet hôtel se trouve à 43 km de Parc national des North York Moors et à 1 km de Hartlepool Maritime Experience (musée historique).
À proximité
Milll House Leisure Centre(0.3 miles)
Parc Victoria(0.3 miles)
Hartlepool Maritime Experience (musée historique)(0.5 miles)
Musée de Hartlepool(0.5 miles)
Statue de singe(0.9 miles)
Ward Jackson Park(1.3 miles)
Centre d'accueil des visiteurs de Summerhill(1.7 miles)
Summerhill Country Park(1.7 miles)
Plage de Seaton Carew(2.3 miles)
North Sands(2.3 miles)
Fish Sands(2.6 miles)
Musée Heugh Battery(2.8 miles)
North Gare Sands(4.2 miles)
Ferme animalière Tweddle Children's Animal Farm(4.7 miles)
Hartlepool Power Station(4.9 miles)
L'aéroport principal le plus proche est : Aéroport de Durham Tees Valley (MME)(23.1 miles)
Parking
Restaurant
Chambres non-fumeurs
Nettoyage à sec
Ménage
Salle de banquet
Emplacement
Swainson Street, Angleterre, Royaume-Uni
Milll House Leisure Centre (0.3 miles)
Parc Victoria (0.3 miles)
Hartlepool Maritime Experience (musée historique) (0.5 miles)
Musée de Hartlepool (0.5 miles)
Statue de singe (0.9 miles)
Ward Jackson Park (1.3 miles)
Avis des voyageurs
7.6
Bien
Basé sur 403 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les récents avis sur le Best Western The Grand Hotel Hartlepool, les clients apprécient le personnel accueillant, l'emplacement central et les chambres souvent spacieuses, tout en soulignant une propreté variable, un chauffage et une eau chaude incohérents, quelques problèmes d'entretien et des nuisances sonores occasionnelles provenant de la rue ou du bar.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les récents avis sur le Best Western The Grand Hotel Hartlepool, les clients apprécient le personnel accueillant, l'emplacement central et les chambres souvent spacieuses, tout en soulignant une propreté variable, un chauffage et une eau chaude incohérents, quelques problèmes d'entretien et des nuisances sonores occasionnelles provenant de la rue ou du bar.
Plusieurs avis mentionnent un stationnement limité ou difficile et des pannes occasionnelles de l'ascenseur pendant des travaux. Le petit-déjeuner est généralement bien apprécié et le restaurant Mumbai, en contrebas, reçoit souvent des éloges, bien que certains clients aient trouvé les boissons ou les plats chauds inconsistants. Attendez-vous à un séjour central et sans fioritures avec un personnel serviable et une qualité des chambres variable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le stationnement est limité ou difficile, et l'ascenseur était parfois en panne pendant les travaux. Le service au bar était aléatoire, avec des fermetures ou un manque de stock signalés.
Avis de voyageur à ce sujet
2
SHIRLEY
6 mai 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
6
Ashley
8 sept. 2025
·
A séjourné 1 nuit
Ok place to stay lack of secure parking
Ok place to stay lack of secure parking
6
richard kevin
12 mai 2025
·
A séjourné 2 nuits
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
6
Nigel
26 mars 2025
·
A séjourné 1 nuit
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
6
Norman
3 nov. 2024
·
A séjourné 5 nuits
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
2
Barbara
3 nov. 2025
·
A séjourné 1 nuit
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
8
paul
7 févr. 2024
·
A séjourné 1 nuit
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
8
Jonghyun
7 févr. 2024
·
A séjourné 2 nuits
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
4
Glyn
17 juil. 2025
·
A séjourné 8 nuits
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
10
Paul
19 déc. 2025
·
A séjourné 4 nuits
Clean room very helpful staff. Convenient parking
Clean room very helpful staff. Convenient parking
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est incohérente : certaines chambres sont signalées propres, tandis que d'autres notent des zones poussiéreuses ou sales, des salles de bains sales et des oublis de ménage.
Avis de voyageur à ce sujet
6
Maureen
20 sept. 2025
·
A séjourné 2 nuits
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
10
Stephen
15 janv. 2026
·
A séjourné 1 nuit
Clean rooms great staff. But heating not the best with a very small radiator
Clean rooms great staff. But heating not the best with a very small radiator
4
callum
29 juin 2025
·
A séjourné 1 nuit
Rust in kettle. Dirty towels. Very low water pressure.
Rust in kettle. Dirty towels. Very low water pressure.
4
Philip
12 janv. 2026
·
A séjourné 1 nuit
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
4
Margaret
15 oct. 2024
·
A séjourné 1 nuit
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
2
Christopher
27 janv. 2025
·
A séjourné 1 nuit
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
6
Nichola
7 août 2025
·
A séjourné 2 nuits
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
4
Rollon
9 déc. 2024
·
A séjourné 1 nuit
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
10
Paul
29 nov. 2025
·
A séjourné 4 nuits
Great large and clean room.
Great large and clean room.
4
Andrew
3 déc. 2025
·
A séjourné 1 nuit
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
De nombreuses chambres sont spacieuses et confortables. Les problèmes récurrents comprennent des lits 'doubles' trop petits, des problèmes de température et d'eau chaude, des douches faibles, des équipements ou des fenêtres cassés, du bruit et une couverture TV ou Wi-Fi irrégulière.
Avis de voyageur à ce sujet
4
Jackie
5 janv. 2026
·
A séjourné 2 nuits
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
10
Paul
12 déc. 2025
·
A séjourné 4 nuits
Clean spacious room.
Clean spacious room.
4
Philip
12 janv. 2026
·
A séjourné 1 nuit
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
6
Nichola
7 août 2025
·
A séjourné 2 nuits
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
2
Barbara
3 nov. 2025
·
A séjourné 1 nuit
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
4
Ashleigh
6 nov. 2025
·
A séjourné 3 nuits
No Wi-Fi access throughout stay
No Wi-Fi access throughout stay
6
Paul
23 nov. 2025
·
A séjourné 1 nuit
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
4
Andrew
3 déc. 2025
·
A séjourné 1 nuit
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
6
John
6 sept. 2024
·
A séjourné 1 nuit
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
8
Jonghyun
7 févr. 2024
·
A séjourné 2 nuits
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Les commentaires sur le service sont mitigés : de nombreux clients soulignent un personnel accueillant et serviable, ainsi que des réponses accommodantes, mais d'autres font état d'un personnel absent ou débordé, d'un service lent au bar, et de problèmes d'enregistrement/départ ou d'accès.
Avis de voyageur à ce sujet
4
Geoffrey
9 nov. 2025
·
A séjourné 2 nuits
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
4
Kath
17 févr. 2024
·
A séjourné 2 nuits
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
10
James
30 janv. 2024
·
A séjourné 4 nuits
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
10
Shane
9 mai 2024
·
A séjourné 1 nuit
The staff are amazing
The staff are amazing
10
ROBERT
29 mars 2025
·
A séjourné 1 nuit
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
10
Reena
14 sept. 2025
·
A séjourné 1 nuit
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
6
David
21 juin 2024
·
A séjourné 3 nuits
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
10
Sue
8 janv. 2025
·
A séjourné 1 nuit
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
6
Norman
3 nov. 2024
·
A séjourné 5 nuits
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
4
Rollon
9 déc. 2024
·
A séjourné 1 nuit
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation centrale et pratique pour les trains, les bus, les commerces et la marina, bien que certains clients aient remarqué le bruit de la rue et quelques préoccupations concernant les environs immédiats. Dans l'ensemble, il convient aux voyageurs souhaitant un accès facile à la ville.
Avis de voyageur à ce sujet
6
Norman
21 août 2025
·
A séjourné 7 nuits
The Grand is very good for busses with several stops right outside the hotel.
The Grand is very good for busses with several stops right outside the hotel.
2
SHIRLEY
6 mai 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
8
Paul
25 mai 2024
·
A séjourné 2 nuits
Very central and convenient
Very central and convenient
6
Christopher
9 janv. 2025
·
A séjourné 1 nuit
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
10
Paul
9 mars 2025
·
A séjourné 1 nuit
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
6
Nichola
7 août 2025
·
A séjourné 2 nuits
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
10
Irene
13 mai 2024
·
A séjourné 1 nuit
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
10
Dawn
1 juil. 2024
·
A séjourné 2 nuits
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
8
Steve
28 juin 2024
·
A séjourné 1 nuit
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
8
Jonghyun
7 févr. 2024
·
A séjourné 2 nuits
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est largement salué, plusieurs personnes notant une bonne variété de choix, bien que certains mentionnent des boissons aqueuses ou des plats froids. Le restaurant Mumbai, situé sur place, reçoit des commentaires positifs constants.
Avis de voyageur à ce sujet
8
Keith
27 déc. 2024
·
A séjourné 1 nuit
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
8
Bryan
21 sept. 2025
·
A séjourné 1 nuit
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
8
Paul
28 juil. 2025
·
A séjourné 2 nuits
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
10
Paul
14 avr. 2025
·
A séjourné 1 nuit
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
6
richard kevin
12 mai 2025
·
A séjourné 2 nuits
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
10
ROBERT
29 mars 2025
·
A séjourné 1 nuit
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
6
Mark
11 août 2024
·
A séjourné 1 nuit
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
10
Dawn
1 juil. 2024
·
A séjourné 2 nuits
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
4
Karlie
3 août 2024
·
A séjourné 1 nuit
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
10
Ariel
7 déc. 2024
·
A séjourné 1 nuit
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Suzanne
il y a 4 semaines
·
A séjourné 1 nuit
It was ok staff very nice
It was ok staff very nice
10
Paul
28 juil. 2026
·
A séjourné 1 nuit
Anther great stay at the Grand.
Anther great stay at the Grand.
8
Terence
13 juil. 2026
·
A séjourné 1 nuit
The rooms were fine but there is no air conditioning so in hot weather it may not suit some people. For the price including breakfast and parking it is good value. Our room was modernised but the bathroom had old style taps that were difficult to turn on and off.
The rooms were fine but there is no air conditioning so in hot weather it may not suit some people. For the price including breakfast and parking it is good value. Our room was modernised but the bathroom had old style taps that were difficult to turn on and off.
10
Paul
26 juin 2026
·
A séjourné 2 nuits
Another great stay.
Another great stay.
8
Ian
26 juin 2026
·
A séjourné 3 nuits
The staff here are outstandingly friendly, helpful and professional. The restaurant in the basement is first class for food and, once again, the staff are incredible. Even if you don't stay at the hotel, try the restaurant, you won't be disappointed. The hotel is in a lovely building and the public areas are very nice. However, the room I had was very tired. It needed a new shower and there were water stains on the ceiling and walls where they must have had a water leak above and it hadn't been painted. The wifi was very weak and I couldn't do any online work in my room. Overall though, it is a well placed hotel with great staff and I would stay there again because of this fact.
The staff here are outstandingly friendly, helpful and professional. The restaurant in the basement is first class for food and, once again, the staff are incredible. Even if you don't stay at the hotel, try the restaurant, you won't be disappointed. The hotel is in a lovely building and the public areas are very nice. However, the room I had was very tired. It needed a new shower and there were water stains on the ceiling and walls where they must have had a water leak above and it hadn't been painted. The wifi was very weak and I couldn't do any online work in my room. Overall though, it is a well placed hotel with great staff and I would stay there again because of this fact.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:00
Avant 11:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-05: 151.34203116455078USD
- 2026-09-06: 92.2530416015625USD
- 2026-09-07: 101.65928109283448USD
- 2026-09-08: 121.96930258026123USD
- 2026-09-09: 119.97494506835938USD
- 2026-09-10: 100.14426513214111USD
- 2026-09-11: 119.8244270187378USD
- 2026-09-12: 133.7096661468506USD
- 2026-09-13: 104.65131799468995USD
- 2026-09-14: 97.97002494964599USD
- 2026-09-15: 122.02003053894043USD
- 2026-09-16: 108.95093116455078USD
- 2026-09-17: 98.14991648101807USD
- 2026-09-18: 108.17283073425293USD
- 2026-09-19: 95.55988425292969USD
- 2026-09-20: 86.9700237564087USD
- 2026-09-21: 93.97002129364013USD
- 2026-09-22: 112.55355547332763USD
- 2026-09-23: 102.1260846420288USD
- 2026-09-24: 97.97002494964599USD
- 2026-09-25: 77.34088251342773USD
- 2026-09-26: 96.15556782989502USD
- 2026-09-27: 88.89557732086182USD
- 2026-09-28: 95.59001976165771USD
- 2026-09-29: 113.97003071289062USD
- 2026-09-30: 106.07716793823242USD
- 2026-10-01: 96.39125568542481USD
- 2026-10-02: 90.94326786041259USD
- 2026-10-03: 97.46244409637451USD
- 2026-10-04: 91.90001931304931USD
- 2026-10-05: 93.97002129364013USD
- 2026-10-06: 115.6200317779541USD
- 2026-10-07: 112.97002979888916USD
- 2026-10-08: 102.97002065887452USD
- 2026-10-09: 95.15554919433593USD
- 2026-10-10: 98.58002754516602USD
- 2026-10-11: 106.95332174682618USD
- 2026-10-12: 104.95572118988036USD
- 2026-10-13: 112.5900264389038USD
- 2026-10-14: 110.16002873687744USD
- 2026-10-15: 97.73002189483643USD
- 2026-10-16: 98.53364136810302USD
- 2026-10-17: 88.94002298736572USD
- 2026-10-18: 89.23001855621338USD
- 2026-10-19: 91.20102791595458USD
- 2026-10-20: 110.34286204681396USD
- 2026-10-21: 108.05328110656738USD
- 2026-10-22: 98.48002479553223USD
- 2026-10-23: 98.98002082214356USD
- 2026-10-24: 116.80003055267333USD
- 2026-10-25: 97.73002189483643USD
- 2026-10-26: 95.97002312164307USD
- 2026-10-27: 113.51002338104247USD
- 2026-10-28: 110.32841011657715USD
- 2026-10-29: 97.98001990814208USD
- 2026-10-30: 98.98002082214356USD
- 2026-10-31: 95.37002434539795USD
- 2026-11-01: 99.76256936340332USD
- 2026-11-02: 103.9453USD
- 2026-11-03: 112.46002995300293USD
- 2026-11-04: 110.333USD
- 2026-11-05: 105.9700234008789USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Pour plus de détails sur la politique de confidentialité de Best Western, veuillez vous rendre sur https://www.bestwestern.com/content/best-western/fr_FR/legal/privacy-policy.html.
- Le petit déjeuner préparé sur commande coûte environ 9.50 GBP par personne
- Animaux de compagnie : 10.00 GBP par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Chambres non-fumeurs
Nettoyage à sec
Ménage
Salle de banquet
Services
Nettoyage à sec
Ménage
Salle de banquet
Laverie
24-Hour Front Desk
Parking
Parking
Général
Restaurant
Chambres non-fumeurs
Chambre familiale
Snack Bar/Deli
Connexion Internet
Wi-fi gratuit