Sharm Grand Plaza Resort - Families and Couples Only

Our stay was absolutely amazing, and we enjoyed every bit of the experience! The staff were incredibly friendly, welcoming, and professional throughout our stay. From the reception team and restaurant chefs to the pool staff and lifeguards, everyone went above and beyond to make us feel comfortable and well looked after. The whole experience was relaxing and truly hassle-free, especially with the full-board option. We had a wonderful time and would highly recommend this hotel to anyone looking for a peaceful, enjoyable, and worry-free getaway. We’ll definitely be back!

Poor communication, experience, organization but very good duty manager

This was, without a doubt, the absolute worst, filthiest, and most traumatizing hotel experience of my entire life. This property is marketed as a luxury 5-star hotel, which is a complete lie and borderline fraudulent. The reality is an absolute nightmare that should be shut down by health inspectors. To begin with, the hygiene and room conditions were stomach-turning. We found a dead lizard rotting on the floor, and to make matters worse, the room was infested with cockroaches—we counted at least 6 of them running around. The bathroom was completely disgusting; the toilet bowl and seat were covered in deep, yellowish stains and ingrained filth, showing it hasn't been properly cleaned or sanitized in months. There was also accumulated dirt and grime inside the light fixtures and all over the walls. The "All Inclusive" package was a joke and the worst I have ever seen. The food quality was unacceptable, and eating there had severe consequences. I ended up getting severe food poisoning and becoming completely bedridden and sick from the food. The only positive part of this entire nightmare was two of the staff at the front desk. Khaled and Majed were incredibly kind, helpful, and patient with us while we were dealing with this stressful situation. They did their best, but unfortunately, the hotel itself is beyond saving. This hotel is a serious health hazard, completely unsanitary, and a total scam. Save your money, save your health, and stay far away from this place!

Rooms are specious and clean, Reception are very helpful, large territory

The air conditioning wasn't working, so I had to change rooms. The kettle wasn't working, so I had to replace it. The furniture is old. The hotel is very large and sprawling, and there's no shuttle bus or golf cart like other resorts. The staff is wonderful, and the restaurant food is delicious, especially the Oriental cuisine.