Hotel Rosa Mística by Umbral

Ok

This place is a total disappointment. We were charged extra for breakfast, which they claimed was an “American continental breakfast (hot)” — but it was absolutely awful. The receptionist insisted on cash only for payment and never gave us a receipt, which already felt suspicious. The next morning, the breakfast was terrible — cold food, poor quality, and definitely not worth the money. The rooms were not clean, and the hotel tries to charge you for everything, from basic amenities to small requests. By the time you add up all the hidden charges, you’ll spend more here than at a 5-star hotel — and get a fraction of the service. This place is a total scam targeting tourists. Do not stay here!

The hotel.needs refurbishing generally. Hotel staff were kind and courteous but a lot of things needs changing, towels, bed sheets toilets etc.

I recommend this hotel for the price and location. Near the sanctuary. The only thing is if you are coming from Fatima station going to hotel and dragging your suitcase the road is not good.Better to get uber or taxi.

It is a lovely hotel with a nice balcony. The swimming pool is nice but water was too cold to swim this season. The staff are friendly. The only issue was that in the morning, there was a sewage odor in the bathroom. At night, it was fine though. In general, we were happy with this hotel.