Is parking available at the hotel?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered?

A complimentary full breakfast is served daily from 6 AM to 9 AM.

Are pets allowed at the hotel?

Pets are allowed in specific rooms only, with a fee of USD 25 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 5:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel includes step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located just steps from Cedar Ridge Casino and Tinhorn Casino, approximately 0.2 miles from Montana Lil's Casino and Black Chip Casino. It is also close to several parks and the Yellowstone River.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. The operational hours are not specified, but it is available year-round.

What are the policies for children staying at the hotel?

Children are welcome at the hotel, and they can stay for free up to a certain age, though the specific age limit is not mentioned.

Are extra beds or cribs available at the hotel?

The hotel offers rollaway beds for a fee of USD 15.00 per stay, subject to availability. Advance request is recommended.

Best Western Yellowstone Crossing Hotel in Laurel

Average nightly price at Best Western Yellowstone Crossing by month, last 12 months (USD)
Month	Average price
January	$97
February	$98
March	$103
April	$104
May	$123
June	$130
July	$113
August	$115
September	$106
October	$125
November	$105
December	$94

What guests think

At Best Western Yellowstone Crossing, travelers frequently praise friendly staff, solid hot breakfasts, and convenient access to I-90, while recurring drawbacks include train noise for light sleepers and occasional HVAC or cleanliness problems.

Rooms are generally comfortable, with some noting good beds and extra seating, though opinions on mattress firmness vary. Facilities receive mixed feedback: several stays cite closed or chilly pools, weak hot tub jets, or long outages, while parking typically feels safe though tight late. Some guests also reported communication gaps about maintenance, closures, or billing. A practical stopover with variable amenities; check current facility status if those matter to your stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Feedback is mixed: multiple reviews report the pool and hot tub closed, chilly, or with weak jets, and some note renovations or the laundry being out of order. Parking generally feels safe, though spaces can be tight at night.

Related guest reviews

8

Charles

Jun 25, 2025

·

Stayed 3 nights

Staff was excellent, the breakfast was really good for a buffet, juice machine was out the whole time but no biggie. Parking can get a little tight at night. Jacuzzi was nice and warm but it is more of a hot tube, the jets barely put out any pressure.

6

Lynndee

Jun 25, 2024

·

Stayed 2 nights

Hot tub wasn’t working. Pool was cold (suppose to be heated) was told this was just remodeled. When I brought up the issue it was not addressed or fixed. The day I left I explained all the issues we had. I was told that “Well the pool and hot tub are working now.” (I was there 3 days and they were not working everyday I was there) My second room looked like housekeeping didn’t clean it before check in. Nothing done about that issue. So stay really wasn’t great but it could have been worse.

6

Linda

Aug 27, 2023

·

Stayed 1 night

Stay was pretty good but sure would have been nice if we would have been informed that the pool was out of service. Could have same some tears from the littles.

8

Alvin

Apr 21, 2025

·

Stayed 1 night

Wish the pool was a little warmer & the hot tub had the bubbles! Housekeeper was very friendly & helpful ....the back of the lawn had so much garbage throwed around that we couldn't enjoy it! But other then that it's a very friendly & quiete place to stay & we would stay again but let's get pool warmer!! Thank you!!! 😊😊 Grandkids had a blast!

4

Eric

Jan 6, 2024

·

Stayed 1 night

My room didn't have a heater that worked it just blew cold air. But they did put in a space heater on the floor that my 1 year granddaughter found fun to touch. Then i arrive and the pool and hot tub are under construction. The entire reason i went to this hotel. I should have just left when i checked in.

6

susan

Sep 27, 2023

·

Stayed 1 night

Pool and hot tub out of service and apparently has been for quite some time. I have stayed here before and had great experience however this place seems to have gone down hill...not sure if it's because of management. No shampoo, conditioner, body wash in dispenser...lucky we brought out own. On a positive note the bed was very comfortable. Breakfast is mediocre at best. Probably will not stay here again.

4

Kerry L

Sep 8, 2023

·

Stayed 4 nights

Booked this hotel for 5 day stay to visit family. Booked it for pool as I need to exercise daily. Pool was not open,laundry was out of order, black stuff on our feet if we went barefooted. Breakfast was good, full hot breakfast. Staff was helpful. They had a management problem and were under new management. Can be a good place with the new crew.

4

Curtis

Sep 11, 2023

·

Stayed 1 night

Pool and hot tub were out of service. After reading reviews, they have been out of service for over 2 months! Nothing about that when booking. Room was freezing, was told heaters are not turned on because it’s summer. Black hair everywhere. Not real clean! Don’t recommend this hotel.

6

Shirley

Sep 3, 2025

·

Stayed 1 night

Hot tub not working and bed extremely worn

8

Kacie

Dec 3, 2024

·

Stayed 1 night

The beds were clean and comfortable and the hotel has a really nice breakfast. The staff was pleasant to deal with, and it is a quiet and safe place. The pool and hot tub were quite cloudy, but we were there at the end of the day, so that could have something to do with it. Our toilet was dirty (I am sure it has been for a while) and the floor was really dirty. The walls in the bathroom needed scrubbed in places, too. Overall, for the price and comfortability, I would stay again.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms and common areas clean, while others reported unvacuumed floors, hair or residue in bathrooms, odors, and stained linens.

Related guest reviews

6

Sharlet

Dec 20, 2024

·

Stayed 1 night

I really liked the hotel until I looked in the dirty microwave and fridge which had a partially used carton of milk

8

Linda

Oct 8, 2025

·

Stayed 1 night

Easy on and off the highway for an overnight on our way home. Very clean and well maintained rooms and hallways. We loved the couch and comfy chair that most rooms don’t have. Breakfast was good, especially given that a lot of hotels no longer offer any breakfast. The parking lot and area felt safe. There were several dining options close by. They only two drawbacks were the trains very close by that ran all night. Not a problem for me, but my husband doesn’t sleep well any night, so really struggled with the noise each time he would just start to fall sleep. The other change I would love to see are refillable toiletry dispensers rather than the individual plastic bottles and small soaps.

10

Donald

Sep 9, 2025

·

Stayed 1 night

This is a very nice property. I stayed on a cross country trip. It was very clean and the staff helpful. I’m planning on staying there again when I return to the area in a couple of weeks,

2

Leslie

Mar 4, 2023

·

Stayed 1 night

Dirty sheets, blood splatter in room on walls, lights not working in room, stinky and foggy pool water, whole hallway reaks of marijuana. Pretty gross place and we won’t be back.

10

Justina

Jan 8, 2025

·

Stayed 1 night

Super clean!

8

Erica

Nov 21, 2024

·

Stayed 1 night

Comfy bed, not the cleanest room I’ve stayed in. Couldn’t watch TV, remote wouldn’t work. French fry on the floor and hair in the bathtub.

6

Ken

Jun 23, 2024

·

Stayed 1 night

The room was not cleaned well. There was food remains smeared on the base of a bed and hair in the bathroom. The sound of trains will disrupt light sleepers and the town of Laurel seems to be not much except casinos.

2

Nancy

Sep 3, 2024

·

Stayed 1 night

STAY AWAY FROM THIS HOTEL!! We checked in and went to our room, the room was horrible, stuff all over the floor and the floor itself was disgusting! we asked to me moved, and we were, right into another filthy room! As a professional cleaner myself, I would venture to say the floors had not been vacuumed in months! The 2nd room even had dried toothpaste on the floor! If we compare this hotel to the next Best Western we stayed in the following night, in Havre, I would say this owners in Laurel do not want or card about this franchise any longer. We will never go back!

4

Amanda

Jul 20, 2025

·

Stayed 1 night

Our toilet didn’t not work. This property and room was dirty. Carpets need to be cleaned. You can see dust handprints on the wall. You can see a collection of dust around the rim of the room. All air vents were seeping with thick dust. Beds seemed decent and clean though sheets were stained. My comparison is holiday inn express.

4

Andrew

Feb 20, 2025

·

Stayed 1 night

Shower was crudely patched up in multiple spots. There was hair in the shower and sink. For $120/night definitely go somewhere else. I stayed in room 104.

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Rooms

Rooms are comfortable for many, with good beds and occasional extra seating, but several reviews cite hard mattresses, train and hallway noise, and recurring HVAC issues (AC not working or reliance on space heaters).

Related guest reviews

10

Kathy

Sep 15, 2023

·

Stayed 1 night

Nice hotel, good breakfast. Hotel was clean, front desk person efficient and friendly. Was very hot in Laurel, highs in the 90's.; air conditioning wasn't working well, room stayed pretty warm. Just passing through, left early a.m. the next day.

8

Linda

Oct 8, 2025

·

Stayed 1 night

Easy on and off the highway for an overnight on our way home. Very clean and well maintained rooms and hallways. We loved the couch and comfy chair that most rooms don’t have. Breakfast was good, especially given that a lot of hotels no longer offer any breakfast. The parking lot and area felt safe. There were several dining options close by. They only two drawbacks were the trains very close by that ran all night. Not a problem for me, but my husband doesn’t sleep well any night, so really struggled with the noise each time he would just start to fall sleep. The other change I would love to see are refillable toiletry dispensers rather than the individual plastic bottles and small soaps.

10

Gary

Jan 31, 2024

·

Stayed 1 night

Everything was excellent except the beds are hard for our liking

2

Duanna

Mar 30, 2024

·

Stayed 1 night

The room was nice and clean. No heat in the room and we listened to a space heater all night!!??

6

Lisa

Jul 29, 2023

·

Stayed 1 night

The hotel was convenient to the Billings airport. We stayed the first and last night of our trip at the end of July. The first night, the A/C did not work - no option for refund to find another hotel. Hotel staff were trying to help; no manager on site. We returned the last night of the trip and again, the A/C was not working. The problem was not resolved during the week we were traveling. Options for refund or alternate lodging were not available because 'we booked through Expedia' - inconvenient and uncomfortable. On the positive, their morning breakfast offerings were good. The location was close to basic options found in most towns. The on-site staff was doing the best they could; however, their options were very limited due to management.

8

Jodi

Apr 11, 2025

·

Stayed 1 night

Easy access, everything was clean but the mattress could use an upgrade.

6

Dawn

Oct 1, 2024

·

Stayed 1 night

Very noisy. Heard the train all night long as well as noise from the room above. This hotel is not soundproof. Did not get a good rest here. The room and customer service was good

10

Craig

Jul 2, 2025

·

Stayed 1 night

Beds are Great

4

Llane

Jan 8, 2024

·

Stayed 1 night

There was a non-working space heater in the room. The room heater did not work. The temperature was in the single digits, and the morning front desk attendant stated that they were re-doing the heating systems and that all rooms were operating with space heaters.

6

Claire

Oct 12, 2025

·

Stayed 1 night

The ac unit in the room didnt work however we where to tired to ask any staff about but the train nearby was not pleasant it had to have sounded every 3 hours if not more

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Service

Staff are frequently described as friendly and helpful, especially at check-in and breakfast. However, some guests experienced missed housekeeping, slow or limited managerial response, and poor communication about closures or billing.

Related guest reviews

8

Mark

Nov 15, 2024

·

Stayed 1 night

I choose the hotel based on my travel plans (location)……….nice clean facility, fireplace in the lobby, well lit/safe parking lot. The lady at the desk for checking was very friendly and welcoming - quick, easy checking. Breakfast was great - again, the lady hosting breakfast was friendly and welcoming. Everyone I had contact with was great - I will stop here again!

6

Marsha

Jul 1, 2024

·

Stayed 1 night

The stay was good, but when I checked out the best western charged my credit card again for the one night stay when I clearly had paid for it thru hotels.com. Still waiting to hear back from the manager from the best western to get a credit back for the over charge.

10

Leah

Jun 9, 2025

·

Stayed 2 nights

The staff is incredible. They are very welcoming and helpful. The property is clean and well taken care of .

10

Deborah

Sep 4, 2025

·

Stayed 1 night

Very helpful young man at check-in, breakfast was good, room was clean, quiet area, easy access to I90.

6

Angela

May 6, 2025

·

Stayed 3 nights

No daily service. Even when requested. No extra towels. Probably because no one is cleaning the rooms. Front staff was great!

8

Irma

Dec 5, 2025

·

Stayed 1 night

Great staff. Breakfast - Eggs & sausage, very tasty. However bed was very hard and uncomfortable. Didn't appreciate the handicap room, I would have enjoyed a regular room.

4

Paul

Aug 29, 2024

·

Stayed 1 night

When we arrived we were informed that they would be shutting the water off at 9am for a water leak. If we had known that we wouldnt have booked there we had planned on sleeping in. When we went down for breakfast at 7:30am the kichen staff said oh good you made it, again when checking in they didnt tell us they were shutting breakfast down at 8am instead of 10am. Someone in a room next to us was smoking weed and it oozed into our room

10

Suzanne

Jun 11, 2023

·

Stayed 1 night

The staff here, all of them, are exceptionally friendly and helpful. I had a beautiful , comfortable, and quiet room.

4

Drew

Jul 19, 2023

·

Stayed 2 nights

Problems with check in, the facility was dirty, trash in the hallways, no one at the front desk, pool was closed with no previous warning. The room itself was very nice but no one came to clean it in 3 days, when I mentioned it to the front desk they made no reply.

10

James

May 5, 2025

·

Stayed 3 nights

Excellent breakfast and the attendant was very helpful. The front desk clerk, Suzanne, was also attentive. Overall a great stay.

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Location

Very convenient to I-90 with easy access to nearby dining and shopping; many felt the area and parking were safe. Train tracks nearby cause noticeable noise for light sleepers.

Related guest reviews

8

Linda

Oct 8, 2025

·

Stayed 1 night

Easy on and off the highway for an overnight on our way home. Very clean and well maintained rooms and hallways. We loved the couch and comfy chair that most rooms don’t have. Breakfast was good, especially given that a lot of hotels no longer offer any breakfast. The parking lot and area felt safe. There were several dining options close by. They only two drawbacks were the trains very close by that ran all night. Not a problem for me, but my husband doesn’t sleep well any night, so really struggled with the noise each time he would just start to fall sleep. The other change I would love to see are refillable toiletry dispensers rather than the individual plastic bottles and small soaps.

10

Deborah

Sep 4, 2025

·

Stayed 1 night

Very helpful young man at check-in, breakfast was good, room was clean, quiet area, easy access to I90.

10

John

Jul 18, 2024

·

Stayed 1 night

Great place to stay. Near the highway but quiet and comfortable.

6

Lisa

Jul 29, 2023

·

Stayed 1 night

The hotel was convenient to the Billings airport. We stayed the first and last night of our trip at the end of July. The first night, the A/C did not work - no option for refund to find another hotel. Hotel staff were trying to help; no manager on site. We returned the last night of the trip and again, the A/C was not working. The problem was not resolved during the week we were traveling. Options for refund or alternate lodging were not available because 'we booked through Expedia' - inconvenient and uncomfortable. On the positive, their morning breakfast offerings were good. The location was close to basic options found in most towns. The on-site staff was doing the best they could; however, their options were very limited due to management.

10

Raymond

Jun 21, 2025

·

Stayed 1 night

Easy on off of interstate 90. Pretty quiet though.

6

Dawn

Oct 1, 2024

·

Stayed 1 night

Very noisy. Heard the train all night long as well as noise from the room above. This hotel is not soundproof. Did not get a good rest here. The room and customer service was good

8

Adrian

Jun 10, 2024

·

Stayed 1 night

Middle of a small oil town. Parking lot felt safe-ish. Just older, near fast food and Walmart.

10

Sadi

Jun 17, 2024

·

Stayed 2 nights

i did not like noisy trains. I liked been close to dining area and shopping area.

6

Claire

Oct 12, 2025

·

Stayed 1 night

The ac unit in the room didnt work however we where to tired to ask any staff about but the train nearby was not pleasant it had to have sounded every 3 hours if not more

8

Justin

Sep 6, 2024

·

Stayed 2 nights

Easy to get to

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Dining

Hot breakfast is widely praised for taste and options, and attendants keep the area clean and welcoming. A few found it average compared with other Best Westerns, and one report noted a cleanliness issue.

Related guest reviews

10

Dave

Sep 21, 2024

·

Stayed 2 nights

Wonderful clean, great location. Great staff. Great breakfast, the lady taking care of the breakfast area was wonderful. Plenty of parking

8

Linda

Oct 8, 2025

·

Stayed 1 night

Easy on and off the highway for an overnight on our way home. Very clean and well maintained rooms and hallways. We loved the couch and comfy chair that most rooms don’t have. Breakfast was good, especially given that a lot of hotels no longer offer any breakfast. The parking lot and area felt safe. There were several dining options close by. They only two drawbacks were the trains very close by that ran all night. Not a problem for me, but my husband doesn’t sleep well any night, so really struggled with the noise each time he would just start to fall sleep. The other change I would love to see are refillable toiletry dispensers rather than the individual plastic bottles and small soaps.

8

Irma

Dec 5, 2025

·

Stayed 1 night

Great staff. Breakfast - Eggs & sausage, very tasty. However bed was very hard and uncomfortable. Didn't appreciate the handicap room, I would have enjoyed a regular room.

4

Wayne

May 23, 2023

·

Stayed 2 nights

We partook in the free breakfast and found a beetle in the potatoes. The frony desk seemed to want to minimize the situation

8

Håkan

Sep 14, 2024

·

Stayed 1 night

The breakfust was not as good as on other Best Wester hotels.

10

Mary

Jul 12, 2025

·

Stayed 4 nights

I stay here a couple times a year when visiting family. I love that they are pet friendly. They have a great breakfast. Staff has always been pleasant and helpful. Rooms are clean and quiet.

10

Catherine

Feb 18, 2024

·

Stayed 1 night

Great breakfast!!!

10

Lark

Nov 26, 2024

·

Stayed 2 nights

Nice basic hotel similar to a Hampton Inn. Breakfast was good. Nicely maintained. Nice people. Thanks!

10

Stacy

Jul 16, 2024

·

Stayed 1 night

Our family enjoyed our stay and the breakfast was delicious thank you to the amazing breakfast staff.

10

James

May 5, 2025

·

Stayed 3 nights

Excellent breakfast and the attendant was very helpful. The front desk clerk, Suzanne, was also attentive. Overall a great stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $94	2 $92	3 $92	4 $92	5 $93	6 $93	7 $93
8 $93	9 $93	10 $93	11 $93	12 $93	13 $93	14 $93
15 $92	16 $90	17 $90	18 $93	19 $93	20 $90	21 $90
22 $90	23 $93	24 $93	25 $93	26 $90	27 $93	28 $93
29 $93	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
		1 $93	2 $93	3 $93	4 $93	5 $90
6 $90	7 $90	8 $93	9 $90	10 $93	11 $95	12 $95
13 $93	14 $90	15 $93	16 $94	17 $93	18 $90	19 $93
20 $93	21 $95	22 $93	23 $93	24 $93	25 $94	26 $90
27 $90	28 $90	29 $93	30 $93	31 $94

Best Western Yellowstone Crossing

Prices for Best Western Yellowstone Crossing

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Accessible

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed (With Sofabed)

Standard Room, 1 King Bed

Suite, 1 Queen Bed, Refrigerator & Microwave

Suite, 1 King Bed, Refrigerator & Microwave

Guest reviews of Best Western Yellowstone Crossing

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Yellowstone Crossing

Considering this hotel for your Laurel trip?

Prices for upcoming dates