Name: Novotel London Paddington
Address: 3 Kingdom Street, Londres, Angleterre, GB
Price range: 138 $US–607 $US per night
Rating: 8.2

Ce qu'en disent des voyageurs

Au Novotel London Paddington, les voyageurs apprécient l'emplacement pratique près de la gare de Paddington et le personnel généralement aimable. Les commentaires soulignent souvent des chambres datées avec des moquettes tachées, peu de prises de courant près du lit, des toilettes séparées inhabituelles et un contrôle de la température qui peut être difficile.

Les installations telles que la piscine, le sauna/hammam et la salle de sport sont appréciées, bien que l'accès nécessite souvent une réservation et plusieurs commentaires signalent des fermetures, de l'eau froide ou des perturbations dues à des travaux de rénovation et des nuisances sonores pendant la journée. Le petit-déjeuner et les restaurants sur place reçoivent fréquemment des éloges pour leur qualité et leur variété, bien que certains se plaignent des prix ou d'un goût moyen et que quelques incidents négatifs soient signalés. La propreté et le service de chambre sont variables, allant de séjours très propres à des moquettes tachées, des équipements manquants ou un service tardif. Attendez-vous à un point de base pratique avec un service aimable, des installations solides et des chambres qui semblent datées.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient la piscine, le sauna/hammam et la salle de sport, mais l'accès nécessite souvent une réservation et certains signalent des fermetures ou de l'eau froide. Des travaux extérieurs en cours entraînent des échafaudages et du bruit pendant la journée, et des rénovations occasionnelles ont eu un impact sur les espaces de restauration.

Avis de voyageur à ce sujet

8

Andrew

24 mai 2025

·

A séjourné 2 nuits

Gym was ggreat pool facilities great

8

John

1 juin 2025

·

A séjourné 1 nuit

The hotel is in a great spot, near Paddington station and by the canal. It was clean and we had good service. The restaurant area was modern, but the rooms are getting a bit dated. It was nice to pop to the pool and sauna but it is small, so difficult to use for much more than a dip once anyone else was there.

6

Christopher

1 déc. 2024

·

A séjourné 2 nuits

Great location. Swimming pool was too cold to use but the rooms are boiling and no way to cool down

4

Patricia

27 juil. 2024

·

A séjourné 1 nuit

The hotel is currently under construction- they start drilling and banging very early. They don’t verbally mention this upon check-in. It is a small blurb on their welcome letter. You have to book a time to use the pool and it closes very early ( not convenient or spontaneous). Not good value for the money because of the above reasons. Otherwise, it is a good location and clean room.

8

Nick

25 août 2024

·

A séjourné 4 nuits

Be aware: there is building work underway on the outside of the hotel which means scaffolding and workmen outside windows, and drilling noise from 9am until 5pm. We did not find this out until we checked in! The official Accor website only shows this if you open the "Hotel Information" box, and states this will be the case from January until November 2024. It is NOT MENTIONED in the Expedia details, only in the customer reviews (which we unfortunately did not read before making a last-minute booking!). Having said that, the staff were extremely friendly, patient and helpful, and the noise did not affect us as we were out all day. The location in Paddington Central is ideal for accessing the tube, with all central tourist attractions within a few stops. There is an excellent selection of bars, coffee shops and restaurants around the picturesque canal setting. The bathroom faciltiies in our room were a bit dated and could do with modernising. However when we reported in the morning that our shower door was leaking it had been dealt with by the time we returned for dinner.

8

Adrienne

28 sept. 2025

·

A séjourné 1 nuit

Room was clean but outdated: no plugs near bed and the aircon was ancient. It was warm in the room when we came in and it took ages for it to cool when you turn the air con on. Bed was comfortable. Very strange toilet was separate from the bath/shower. Breakfast was nice, but no porridge on offer. Pool was small but perfect for the little one, although you had to turn on the sauna yourself and wait for it to heat up.

8

Cheryl

5 août 2023

·

A séjourné 1 nuit

Hotel was really close to the train links. Easy check in and friendly staff. Lovely pool and spa but a shame the sauna was out of order when we were in but the engineer turned up to look at it within an hour of it being reported which is good. Rooms were a nice size for 3 adults, very clean, the only reason I’ve marked this down is the bed and pillows were too hard for our choice. Would stay here again as we felt safe walking around as a group of 3 women and the hotel was good value.

2

Neil

25 juin 2024

·

A séjourné 1 nuit

Hotel is undergoing extensive renovation throughout most of 2024. We booked our room under hotels.com and this information was not conveyed to us when payment was taken, nor was it explained when we checked in. Incessant hammering and banging right outside our room from before 9am until our departure. Apparently the management think this is an acceptable experience for its guests.

8

David

1 juil. 2024

·

A séjourné 3 nuits

The best part of this hotel was the location and proximity to Paddington Station and Little Venice. It is in a very nice and quiet pedestrian area with access to some restaurants, a small grocery store and barge restaurants on the canal, not to mention a 7 minute walk to Paddington station which offers the Tube, Heathrow Express, National Rail and additional fast food shops. We arrived and found the facade of the hotel under construction. Hotels.com was supposed to notify me of this but I'm not sure they did. There was quite a bit of noise between business hours (9-5). This ultimately wasn't much of a problem as we didn't spend much time there during those hours. The biggest problem was that the pool was out of order for our entire stay. They kept telling us it would be fixed soon, but invariably it was never fixed during our stay. This was a big disappointment to my kids. We love to refresh in the afternoon to break up a long day of sightseeing. I realize there are things beyond the control of the hotel staff, but it was one of the main reasons I chose the hotel. I chose it as an affordable option for a family of four, in a good location, and with a pool. Got most of that! Just not the pool

10

Julie Anne

28 août 2024

·

A séjourné 1 nuit

Lush few days. The building work didn’t detract from our stay. Clean, well equipped room. We loved the clean pool, good gym and provision of towels and good toiletries was appreciated.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inconstante : certains séjours sont très propres, tandis que d'autres signalent des moquettes tachées, des équipements manquants ou un service de chambre tardif/irrégulier.

Avis de voyageur à ce sujet

4

Emily

10 nov. 2023

·

A séjourné 3 nuits

This hotel doesn't merit the cost of the room. Decor has felt tired and dated for a while but in my last stay my sink was blocked, there were blood stains on the carpet and the towel had holes, stains, and dirt.

4

Tom

29 août 2025

·

A séjourné 4 nuits

Room not cleaned by 6pm. Staff maintained that we shouldn't expect housekeeping to be complete

8

Kristel

15 oct. 2024

·

A séjourné 2 nuits

Overall it was a good stay for 2 nights. Carpets are stained, which that's why I didn't leave a higher rating on cleanliness. Staff don't always greet you when you arrive, it seems a more impersonal hotel.

6

Chi

5 janv. 2024

·

A séjourné 9 nuits

since it is my first trip to UK, I will compare this hotel to the ones in America which I had more experience with. Pros: close to Paddington Station. 15 min to Heathrow airport via Heathrow express. Easy commute to all major attractions. There are grocery stores, bakeries, and restaurants within walking distance. Nice and well-lit (Christmas decorations) Neighborhood. Staff was helpful. Nice breakfast in the hotel. Cons: The room is at most a 3-star, if not a 2.5-star hotel room by US standard. Small. Sheets, pillows, towels, shower products are very basic. There are hairs on the floor and on the sheets. Sheets had a unique smell which I did not know what it was. Overall, my family had a good stay.

2

Iain

16 nov. 2025

·

A séjourné 2 nuits

Room was dirty and tired. Carpets were disgusting. Power went off during the night and had to go to reception for something to be done about it. They blamed us for the issue. Very poor for a Novotel.

6

SONIA

12 févr. 2025

·

A séjourné 1 nuit

Service is excellent but for an exec room the carpets are really dirty. The shower was dirty and overall the room just felt grubby.

10

Edward

6 juin 2025

·

A séjourné 1 nuit

Great staff, quick check in, clean spacious rooms, very quiet, very comfortable bed.

8

Khalid

5 déc. 2024

·

A séjourné 7 nuits

Linen, floor & carpet were below standard for 4-stars hotel .. food , access & staff were very helpful and cheerful

10

Nai Shing Nathan

19 juil. 2024

·

A séjourné 9 nuits

This property bis easy for access to Underground and Railways with a short walk of 10mins. The surroundings are attractive with the grand Union Canal. The staff there are helpful and the breakfast included is a very good quality English breakfast. The Ac worked very well and quiet. Our room was not cleaned daily during our 9 days stay. But once we asked the reception, it was cleaned. We killed a crawling bug - about 3cm on our room carpet. So we requested the room to be cleaned that day!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres semblent datées et peuvent être petites, avec peu de prises de courant près du lit, des toilettes séparées inhabituelles sans lavabo dans de nombreuses chambres, et un confort variable des lits et des oreillers ; le contrôle de la température peut poser problème. L'insonorisation est souvent saluée.

Avis de voyageur à ce sujet

6

Kelly

17 nov. 2024

·

A séjourné 3 nuits

The Foyer and spa of the hotel are lovely and staff polite. The rooms are tired and need modernising. No usb points and strange toilet separate from rest of bathroom situation with no sink next to toilet so you have to walk through your room to wash your hands.

6

Julie

24 mai 2025

·

A séjourné 1 nuit

We were in an unrenovated room. Odd to have toilet separate with no basin, but mostly the room was fine; clean and quiet. The biggest issue; the bed and pillows. The mattress was too soft (old), and the pillows really couldn’t be called pillows. They were comprised of lumpy bits covered by a pillowcase; absolutely no support at all.

6

Darren

16 févr. 2025

·

A séjourné 3 nuits

Checkin very quick - room ok - 618 very warm needed a fan despite having window open - mattress completely shot was going to ask to move rooms but as only short stay didn’t bother

6

Maya

23 déc. 2023

·

A séjourné 1 nuit

I have been staying here for a number of years now, rooms are due a refurb. Having a separate toilet with no basin is not practical. Pillows were uncomfortable and incredibly poor quality.

6

Maria

30 déc. 2024

·

A séjourné 2 nuits

Location is why I chose this hotel and it did not disappoint. Close to Paddington Station, restaurants and the unique canals. I didn’t have enough time to explore the area! So much to see! Hotel restaurant, gym and pool are nice. Hotel room we got had a double bed with two twin beds and it was TINY! Literally zero room to walk or put luggage. Would be fine for just two adults but adding two kids made it claustrophobic. Bathroom was tiny. There was no place to hang four towels and no plugs next to the bed. Overall, would stay again for the location but not for a family trip.

6

Wadus

28 sept. 2025

·

A séjourné 2 nuits

Check in was good. The restaurant is ok. The shower door didn’t / does not seal and water leaks on to the floor and carpet in the sleeping area. The carpet is stained and curtains are stained . Sound proofing is very good. The location of the hotel is convenient to Paddington station and restaurants & shops.

8

Adrienne

28 sept. 2025

·

A séjourné 1 nuit

Room was clean but outdated: no plugs near bed and the aircon was ancient. It was warm in the room when we came in and it took ages for it to cool when you turn the air con on. Bed was comfortable. Very strange toilet was separate from the bath/shower. Breakfast was nice, but no porridge on offer. Pool was small but perfect for the little one, although you had to turn on the sauna yourself and wait for it to heat up.

8

Kathleen

1 août 2025

·

A séjourné 2 nuits

My biggest issue with this hotel is the lack of air conditioning. I don't understand how an 11 story building doesn't have air conditioning. There are windows but being so close to the Paddington station there are trains going in and out all night and there was construction in the area 24/7. And even with the window open, there just isn't any cross ventilation.

8

rachel

20 déc. 2023

·

A séjourné 3 nuits

Great location if you're traveling via Paddington. Excellent staff and very helpful. Rooms were a bit worn around the edges, to be expected after several years of operation.

6

Tellin

27 août 2025

·

A séjourné 1 nuit

Check-in was unusual – I was asked to sit at a table rather than a reception desk. The staff were lovely but the process felt clinical. I didn’t book an accessible room, but that was all that was available; I was given a drinks voucher for the inconvenience but not sure whether it was to do more, so with the fact that I said I was there to attend a big content creator event. No info was provided about the pool, restaurant, or luggage storage unless I asked. But at least they tried to grab some more money by offering me breakfast. Room 408 was disappointing. I have never felt dirty walking into a hotel room until I stayed here. Yellow ripped wallpaper, dusty curtains/netting, a CREEPY picture above the bed, a rusty bathroom, a kettle straight from 2004, a huge non-smart TV with a sticky remote to go with it ofc added to the grimy feel. The bed was mid, no sockets near it, and despite being accessible, the space felt cramped in areas. Facilities were okay, but small. I chose not to use them, but at least the changing rooms looked cleaner. The saving grace is the location – pedestrianised, felt safe, near shops, bars, restaurants, cafes, the canal, and Paddington Station. Lobby and public spaces are beautiful, modern, and clean. The morning staff were lovely on the 25th of August. Overall, better suited for business travellers/families. Fine for a short stay if you’re out and about, but I wouldn’t stay here to relax. I wouldn’t pay over £120/night for the rooms.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable et serviable, mais certains signalent un enregistrement lent ou problématique et une communication incohérente.

Avis de voyageur à ce sujet

10

Douglas

20 nov. 2025

·

A séjourné 2 nuits

The helpfulness and friendliness of the staff at this smart hotel, together with the high quality breakfast, were the standout moments of an excellent short stay. The room was really comfortable and the pool was great.

8

Dandan

5 juin 2025

·

A séjourné 6 nuits

The hotel is not too far from the train station, good transport to the city. While when we were checking at the hotel at 2:55pm (checking time was at 3pm), the guy who worked at the receiption, intentionaly delay our checking knowing that we arrived from internation, leaving us to sit there for more than 20 min (imagine after long flight) while he was disapeared from the desk, we have to recheck with another staff to see what was going on, apperantely he was doing handover his shift... That is not a very professional behavier! Dissappointed!!

2

Jacquiline

22 févr. 2025

·

A séjourné 1 nuit

Really disappointed with the checking in process. They cancelled one of my rooms then took 40 minutes to tell me it was an Expedia problem. Then when we came back after they supposedly sorted it, they gave us a dirty room. This is with three kids at 11:00 at night. The breakfast was very nice.

10

Michaela

1 juin 2025

·

A séjourné 1 nuit

Such a warm welcome. Friendly efficient staff & a super clean hotel to stay. Thank you .

10

Mary Grace

26 août 2025

·

A séjourné 3 nuits

We love our stay here! I travelled with my family and their location is perfect! Very close to a lot of restaurants and public transportation. We enjoyed the daily breakfast and customer service is the best!

4

Daniel

14 juil. 2025

·

A séjourné 1 nuit

unfortunately after having arrived at the hotel at 1.30pm and checking in online the day before there was no room available until about 5pm for us. which caused a fair amount of disruption to my plans given I was only in London for 24 hours.

10

Collette

3 juin 2025

·

A séjourné 1 nuit

Really enjoyed our stay. Parshad was extremely helpful on the front desk and helped arrange a room near the lift for my elderly mother. He is a real asset to the hotel. Dinner was very nice and service excellent.

10

Edward

6 juin 2025

·

A séjourné 1 nuit

Great staff, quick check in, clean spacious rooms, very quiet, very comfortable bed.

10

Julie

16 juil. 2025

·

A séjourné 1 nuit

Charles was extremely helpful with our check-in! He gave us much needed information on the area as well as tips for traveling to the airport by train. He also gave us information about a restaurant we had heard about in the area. Ironically, we went to the restaurant for lunch, but ate at the hotel restaurant for dinner and we LOVED it! Great food - the chef obviously knows what he's doing! We'd eat there even if it was located in our home town. Added bonus - they even had a workbook titled "Sleep" to help travelers with issues affecting their sleep hygiene. This is a workbook that I would pay for, no doubt! We wish there was a Novotel everywhere we travel!

2

Chia Hwei

10 déc. 2024

·

A séjourné 2 nuits

Some feedbacks to share regarding my recent stay at your hotel. Unfriendly Staff: Unfortunately, I experienced a lack of helpfulness from the staff during my visit. Despite there being designated luggage storage space, I was refused assistance when I asked to store my bags. This was quite disappointing as I had expected better service. Humid and Stuffy Room: Additionally, the room I stayed in was quite humid and stuffy, making the overall environment uncomfortable. It seems the ventilation could be improved to ensure a more pleasant stay for guests. I hope this feedback will be helpful in improving the quality of service for future guests.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très pratique pour la gare de Paddington et Little Venice, dans un quartier calme et piétonnier avec des commerces et des restaurants à proximité, offrant des liaisons de transport faciles pour les visites touristiques.

Avis de voyageur à ce sujet

10

Baohui

8 juin 2025

·

A séjourné 7 nuits

The hotel is very conveniently located and is only a few minutes from London Paddington Station by walking. The Sheridan Square area has several very good restaurants and a supermarket. The staff of the hotel is very helpful too.

10

Michael

8 juil. 2025

·

A séjourné 1 nuit

Great location, friendly staff and highly recommend

10

Mia

29 août 2025

·

A séjourné 1 nuit

Very convenient for Paddington, with excellent travel links. Hotel has friendly staff. Good choice of food and drinks choices on the doorstep.

10

Jennifer

11 avr. 2025

·

A séjourné 2 nuits

Location to Paddington major plus

8

Moira

20 juil. 2023

·

A séjourné 3 nuits

Great location forvseeing London. Easy access to Paddington station.

10

duraid

10 juil. 2024

·

A séjourné 4 nuits

Great location

10

Joanne

15 mai 2025

·

A séjourné 3 nuits

Great hotel. Stay every time we got to London. Convenient for onward travel & sightseeing but not as noisy with being away from many roads. It's being renovated at the moment so not all rooms done, but still comfortable. The bar/restaurant area is lovely. Breakfast was a full range of hot & cold foods & drinks. Swimming pools, sauna & steam room was great to use after a day of walking around the city. Staff are very friendly, helpful & professional. Always ready to answer any questions.

10

Lindsay

28 mai 2025

·

A séjourné 1 nuit

Great location too!

10

Colin

22 oct. 2025

·

A séjourné 3 nuits

Great location to explore London. Would definitely stay here again.

10

DeMarcus

15 févr. 2025

·

A séjourné 6 nuits

Great central location

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et le restaurant/bar sur place sont fréquemment salués pour leur qualité et leur variété. Certains clients trouvent le petit-déjeuner trop cher ou moyen, et quelques incidents négatifs sont signalés.

Avis de voyageur à ce sujet

6

Phoebe

20 avr. 2025

·

A séjourné 3 nuits

Nice area but the bathroom seems a bit outdated and the shower has leak. The bed sheet is rough and has pilling. Breakfast was average.

10

andrew

11 janv. 2025

·

A séjourné 4 nuits

The breakfast was the best ever. Nice quiet rooms. Nice sauna and swimming pool. The only problem is the steam room gets filled with really unfriendly people in the evenings so it is best to go in early in the day. Best buffet breakfast ever!

10

Douglas

20 nov. 2025

·

A séjourné 2 nuits

The helpfulness and friendliness of the staff at this smart hotel, together with the high quality breakfast, were the standout moments of an excellent short stay. The room was really comfortable and the pool was great.

4

Beili

22 juin 2024

·

A séjourné 2 nuits

It was a 3 star hotel with 4 star price. We arrived at 8:30 PM. We're very tired from a 16 hour flight. We got to our room and there was a concert going on on their party deck with extremely loud music until 10 PM. This made it hard for our son to get any rest until it was over. There were no bathroom amenities, and our shower leaked. It would spray against the shower door and caused the bathroom to get really wet very. They rectified, this by giving us a stack of towels for us to mop up the floor. They did offer to have maintenance come by the next morning, but we had already unpacked everything, and didn't want somebody in our room working while we were out. The room was really small and the second bed was a folded couch. The toilet was a four by three area and the shower was just a small. The breakfast was not worth the price we paid. I would not suggest ordering breakfast, it's not worth it. I would say that the location is good with a short walk to the train station. The staff was also really nice. Inconclusion, we felt the advertisement for this hotel was really exaggerated and would not have ordered it if we need all this before hand.

10

Kelly

22 mars 2025

·

A séjourné 1 nuit

Wonderful stay! Beds and bedding were very comfortable. Restaurant was amazing. Service was superior.

10

Amane

2 janv. 2025

·

A séjourné 1 nuit

Breakfast was fantastic with many options. The area was convenient for us and the 12:00 check-out time worked well. Good value for the money.

10

Joanne

15 mai 2025

·

A séjourné 3 nuits

Great hotel. Stay every time we got to London. Convenient for onward travel & sightseeing but not as noisy with being away from many roads. It's being renovated at the moment so not all rooms done, but still comfortable. The bar/restaurant area is lovely. Breakfast was a full range of hot & cold foods & drinks. Swimming pools, sauna & steam room was great to use after a day of walking around the city. Staff are very friendly, helpful & professional. Always ready to answer any questions.

8

Erica

20 juin 2023

·

A séjourné 3 nuits

Both my son and my husband got food poisoning from the breakfast- specifically the bacon/ham.

10

Julie

16 juil. 2025

·

A séjourné 1 nuit

Charles was extremely helpful with our check-in! He gave us much needed information on the area as well as tips for traveling to the airport by train. He also gave us information about a restaurant we had heard about in the area. Ironically, we went to the restaurant for lunch, but ate at the hotel restaurant for dinner and we LOVED it! Great food - the chef obviously knows what he's doing! We'd eat there even if it was located in our home town. Added bonus - they even had a workbook titled "Sleep" to help travelers with issues affecting their sleep hygiene. This is a workbook that I would pay for, no doubt! We wish there was a Novotel everywhere we travel!

8

Cheryl

5 août 2023

·

A séjourné 1 nuit

Hotel was really close to the train links. Easy check in and friendly staff. Lovely pool and spa but a shame the sauna was out of order when we were in but the engineer turned up to look at it within an hour of it being reported which is good. Rooms were a nice size for 3 adults, very clean, the only reason I’ve marked this down is the bed and pillows were too hard for our choice. Would stay here again as we felt safe walking around as a group of 3 women and the hotel was good value.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	195 $US
février	208 $US
mars	210 $US
avril	231 $US
mai	233 $US
juin	270 $US
juillet	276 $US
août	207 $US
septembre	261 $US
octobre	241 $US
novembre	246 $US
décembre	270 $US

di	lu	ma	me	je	ve	sa
1 $140	2 $348	3 $353	4	5 $225	6 $167	7 $222
8 $138	9 $179	10 $303	11 $299	12 $228	13 $192	14 $229
15 $140	16 $219	17 $353	18 $358	19 $226	20 $607	21 $266
22 $147	23 $191	24 $318	25 $362	26 $229	27 $219	28 $302
29 $138	30 $250

Novotel London Paddington

Prix pour Novotel London Paddington

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Supérieure, 2 lits une place

Chambre Exécutive, 1 grand lit et 1 canapé-lit

Chambre Double Supérieure, 1 grand lit et 1 canapé-lit

Chambre Supérieure, 1 grand lit et 1 canapé-lit

Chambre Deluxe, 1 grand lit et 1 canapé-lit

Avis des voyageurs sur Novotel London Paddington

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

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Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $502	21 $330	22 $234	23 $183	24 $480
25 $158	26 $212	27 $256	28 $245	29 $209	30 $198	31 $177