Fairfield by Marriott Inn & Suites Clinton

The hotel is undergoing renovation, so any reservation for a king-sized room was downgraded to a double room instead. This would be a minor issue if I had been communicated about this. The manager said they attempted to contact me, but my phone number wasn't transferred from Expedia's booking. System errors happen, so I understand, but there were no further attempts at communication. When I arrived, the receptionist did not notify me of this change; I had to find out for myself when I walked into the room. The price of the stay was the same, thankfully, but I'd still wait until renovations are done or avoid altogether. Water pressure takes about 5~10 minutes to heat up for a shower. If you book a stay while they are renovating, I recommend downloading some shows or movies; the wifi wasn't working. Again, I wasn't notified about this issue and had to ask the front desk about it. The majority of my concerns would have been handled from the start by communication. The room itself is fine and clean, though I had to plug in the fridge. At least I know it's new! There is limited parking due to the construction, but during my stay, I never had an issue finding parking. The elevator looks a bit outdated due to cardboard covering the floor for renovation, but I have honestly felt unsafe in worse, so this one is good. I still took the stairs when I could. Overall, this is a 2-star stay, and I recommend looking somewhere else.

This place was going under renovations, with construction all around, dusty and dirty and very limited parking. The staff was not helpful at all. I requested a king-sized bed room and was given a queen-sized room instead without explanation.

Hotel wasn’t bad. Good breakfast. Elevator down the whole stay

Construction, Limited parking,

The property was under construction and had industrial material in the hallways. Also there was trash in the parking lot. Rooms were clean and staff was really friendly.

The elevators were out of order, so that was inconvenient. The rooms are worn and need some upgrades.

Construction inside which made it hard to get to room

The rlvator has been broken since January. They have had no hot water for the last 4 weeks at least. The rooms are dirty and the pillows are lumpy. It is a third world hotel.

Entire place under construction. Ceiling falling down, mold, water stains. You should not be advertising this location until they’re done with construction.

The hotel was under renovation and this was not advertised. The bed was dirty. The hotel was dirty. The ice machine was broken. There was no microwave in the room. The front entrance was closed but the back parking lot was closed so you had to park in front and walk to the back. There was dust everywhere.The blanket was just a fleece throw. This was the worst hotel I every stayed in. Would not recommend!

Property is being remodeled. Lobby was covered in dirt and dust. Elevator also. No closet, no bath towels, stain on pillow case.

It was dirty the sheets smelled foul the pillow cases smelled foul. The bathroom exhaust fan was alot louder than usual. ..

As soon as we checked in we went to check the room, the elevator was broken so you have to use the stairs which was very dirty and has a very foul smell that you want to puke. As soon as we got into our room floor, the hallways are very dirty and ghetto. We went inside our room and it was very dirty and moldy so we decided to cancel our stay. We spent 3mins inside the room and they still charged us for the night. What a way to earn money on their behalf, the expedia pictures are decieving as hell. Very terrible staff and disrespectful. I would recommend this to the demolishing company to remove this hotel in the area.

DO NOT STAY HERE. we pulled in about 11pm, several people out in the parking lot (residents). Dust is everywhere, in the middle of a renovation. Plastic all over the walls. our door did not lock at all

The hotel has potential but needs improvement in a few key areas. The cleanliness of the room was below standard, and the mattress and pillows were uncomfortable, affecting sleep quality. With better attention to these details, the stay would be much more enjoyable.

Where to begin?!? When I first arrived around midnight (after a long day of travel) and after booking a room through Expedia, the lobby smelled like weed. The young woman at the check-in desk was lovely. She checked me in quickly and I headed up to my non-smoking room on the second floor (of this non-smoking hotel). The room reeked of cigarette smoke. It smelled so badly that I returned to the lobby to request a different room. The woman at the desk was apologetic and quickly provided me with another room key. The second room on the first floor smelled of mildew. There was very clearly a leak into this rooms’ bathroom as evidenced by the mud patch on the ceiling in the washroom. At this point I was too tired to request a different room so I fell into a bed and to sleep. I woke up to use the washroom (for the first time since my arrival) and when I lifted the lid to the toilet imagine my surprise to see actual feces in there! Someone obviously did not clean the toilet between guests. Additionally there were what I believe were bits of toilet paper on the floor of the washroom. The chair in my room has some staining on the fabric from some long ago mishap and the carpet was so old and gross I dared not take off my shoes. I’m no princess, but this hotel was really gross. Spend a little more and go somewhere else.

Room was dirty with a foul smell. Air-conditioning didn't work

The hotel is old and out dated. They are also small. 1st room smelled like "marijuana" and was dirty and unclean. Went back to the desk to request another room, the 2nd room was just a hair better than the first. The room smelled of stale smoke and they charged $145 a night and NON Refundable cancellation.

The hotel was under renovation and this was not advertised. The bed was dirty. The hotel was dirty. The ice machine was broken. There was no microwave in the room. The front entrance was closed but the back parking lot was closed so you had to park in front and walk to the back. There was dust everywhere.The blanket was just a fleece throw. This was the worst hotel I every stayed in. Would not recommend!

I ended up losing the money I paid for this room because I left after checking in. The parking lot felt totally unsafe with people wandering all over and sitting in vehicles. They appeared to be living there? Signs on the fence about not responsible for theft and damage to vehicles. Hallway was dirty, smell of marijuana through the entire hotel. No thanks. Worth the money loss to get a good nights sleep somewhere else.

The hotel is undergoing renovation, so any reservation for a king-sized room was downgraded to a double room instead. This would be a minor issue if I had been communicated about this. The manager said they attempted to contact me, but my phone number wasn't transferred from Expedia's booking. System errors happen, so I understand, but there were no further attempts at communication. When I arrived, the receptionist did not notify me of this change; I had to find out for myself when I walked into the room. The price of the stay was the same, thankfully, but I'd still wait until renovations are done or avoid altogether. Water pressure takes about 5~10 minutes to heat up for a shower. If you book a stay while they are renovating, I recommend downloading some shows or movies; the wifi wasn't working. Again, I wasn't notified about this issue and had to ask the front desk about it. The majority of my concerns would have been handled from the start by communication. The room itself is fine and clean, though I had to plug in the fridge. At least I know it's new! There is limited parking due to the construction, but during my stay, I never had an issue finding parking. The elevator looks a bit outdated due to cardboard covering the floor for renovation, but I have honestly felt unsafe in worse, so this one is good. I still took the stairs when I could. Overall, this is a 2-star stay, and I recommend looking somewhere else.

We come here after an 9 hour drive from ohio. We got to the room and flaked out straight away. I woke up at 3.30am freezing as the aircon was stuck on full power,i was brought more blankets up,then had to swap rooms at 4.30 am,subsequently couldnt get back to sleep because for some stupid reason the curtains are on rails that only close a quarter the way so you cant draw them and it was light. Then the attitude of the woman on reception checking out was appalling,to be fair,rhe ladies who brought blankets and changed us rooms were great,just a terrible night after a long day

The hotel has potential but needs improvement in a few key areas. The cleanliness of the room was below standard, and the mattress and pillows were uncomfortable, affecting sleep quality. With better attention to these details, the stay would be much more enjoyable.

The elevators were out of order, so that was inconvenient. The rooms are worn and need some upgrades.

My room was small and quiet until someone would start gunning their engine several times at night...which sounded like it was outside my window. The staff was nice and courteous. I got there early and the lady advised me of 3pm check in...but she would get me in after 1:30pm and she was about her word. Their Elevator was broken to guests but accessible to employees. I am glad they let me stay on the first floor because I had a lot of bags. The only thing is I had to call them today about refunding $100 for incidentals and they told me they did and they didn't so now I have to call Mr Dinish on Monday about this issue

Elevators was broke tv remote broke

My first room did not have any air, so they changed me to a better room. The front desk, she was so wonderful and the I mean, this guy, he was wonderful as well. All of them was wonderful housekeeping.Everyone was wonderful when I choose to go back.I will stay there again

Yes, the room was in great condition and the staff was very professional.

The hotel is old and out dated. They are also small. 1st room smelled like "marijuana" and was dirty and unclean. Went back to the desk to request another room, the 2nd room was just a hair better than the first. The room smelled of stale smoke and they charged $145 a night and NON Refundable cancellation.

The hotel was under renovation and this was not advertised. The bed was dirty. The hotel was dirty. The ice machine was broken. There was no microwave in the room. The front entrance was closed but the back parking lot was closed so you had to park in front and walk to the back. There was dust everywhere.The blanket was just a fleece throw. This was the worst hotel I every stayed in. Would not recommend!

Did not realize property was under construction, key card kept getting reset every day, which meant another trip to the front desk. Getting service (from people at the front desk) was akin to pulling teeth

This place was going under renovations, with construction all around, dusty and dirty and very limited parking. The staff was not helpful at all. I requested a king-sized bed room and was given a queen-sized room instead without explanation.

Staff was not very friendly!!

Comfort Inn Joint Base Andrews is located at the back gate of Andrews AFB; right at the golf course. Not that I cared, but if you have access to the base, and like to golf, it’s a great option for you! I felt sate during my 3 night trip, even when I walked outside to smoke. The staff outstanding; they go above and beyond to make you feel welcome and ensure you are comfortable. I DID NOT see any vagrants on or around the property! My room was VERY CLEAN! NO bugs of any kind! I would definitely stay here again!

The lady at the front desk was everything she saw me breaking down with so much wt on my heart and she came thru like a sister Very compassionate very caring Just amazing customer service she gave me ! She needs 10s across the board

After a long day w/ little money we booked a room. Drove there to check in & was turned away. There were no rooms. Now we didn't have money for another place with rooms.

The Manager was excellent and offered as much assistance as possible due to the circumstances! When I booked this hotel through Expedia I was not informed that it was undergoing renovations. Don't know the process of who informs who concerning this but I would have definitely booked another location if I had this information As I stated earlier the hotel Manager was very helpful in trying to make up for this inconvenience. The rooms were very clean, the staff was very friendly and the parking was very good.

Great staff who seem to really care about their quest.

Staff was rude, someone knocked on our door numerous times late at night and glass bottles were broken out front.

Yes, the room was in great condition and the staff was very professional.

Comfort Inn Joint Base Andrews is located at the back gate of Andrews AFB; right at the golf course. Not that I cared, but if you have access to the base, and like to golf, it’s a great option for you! I felt sate during my 3 night trip, even when I walked outside to smoke. The staff outstanding; they go above and beyond to make you feel welcome and ensure you are comfortable. I DID NOT see any vagrants on or around the property! My room was VERY CLEAN! NO bugs of any kind! I would definitely stay here again!

The shower was the best part, other wise I would not stay here, shady area and hotel staff was not welcoming. Hotel entryway is dirty and it smells like piss and cigars

The staff is great! So friendly! The hotel rooms and common areas are spotless clean! This hotel is located at the back gate of Andrews Air Force Base; it’s perfectly located if you want/need to.go on Base. Easy access to I-95 also.

The front desk staff was polite and friendly. We needed a placevto crash because the AC at my house stopped working. We also have a cat, so I needed very reasonable accomodations, close enough to my home, that allowed pets. This place always comes through. This is NOT for luxury,lets be clear, its a good place to sleep. The bed was comfortable and the room was clean. They also have continental breakfast included. What I didnt like at all was the obvious aroma of a certain smoked item , that greeted us in the lobby when we checked in . Also tbere seemed to be a lot of families there,and it was noisy at times. I didnt feel safe at night.

The hotel was nice. Lots of places to eat in the immediate area.

Nothing I’ve seen looks like pictures on website. I do not feel safe.

Property housed commerical trucks that appeared to be drainage units.

Near the Medstar Hospital. Convenient.

Such amazing staff, rooms & breakfast! Great location for inauguration:)

I ended up losing the money I paid for this room because I left after checking in. The parking lot felt totally unsafe with people wandering all over and sitting in vehicles. They appeared to be living there? Signs on the fence about not responsible for theft and damage to vehicles. Hallway was dirty, smell of marijuana through the entire hotel. No thanks. Worth the money loss to get a good nights sleep somewhere else.

Hotel wasn’t bad. Good breakfast. Elevator down the whole stay

The hotel was not inviting from the lobby to my room. Needs a major makeover. No heat for 1 night of my stay, breakfast was poorly prepared and served. Hallways reeked of marijuana all day and night. On my day of check out, NO HOT WATER for at least 2 hrs then it was Luke warm ! The pillows were not even standard size. They were sofa size throw pillows. The beds new to be replaced, box springs wore out and bed hard. There was no comfort with my stay. This was the worst Comfort Inn I’ve ever stayed in. Needs NEW MANAGEMENT!!

I had a very enjoyable stay. Room was nice and clean. The staff were very helpful. The breakfast was good as well.

The front desk staff was polite and friendly. We needed a placevto crash because the AC at my house stopped working. We also have a cat, so I needed very reasonable accomodations, close enough to my home, that allowed pets. This place always comes through. This is NOT for luxury,lets be clear, its a good place to sleep. The bed was comfortable and the room was clean. They also have continental breakfast included. What I didnt like at all was the obvious aroma of a certain smoked item , that greeted us in the lobby when we checked in . Also tbere seemed to be a lot of families there,and it was noisy at times. I didnt feel safe at night.

My room was nice and clean. Breakfast was good. I plan to stay there again in the future.

You get what you pay for. Hotel looks like a cheap motel. Dirty, run-down, old. Trash everywhere in the parking area. Rooms are falling apart. First and last time I go there. Staff is very courteous and professional. Breakfast is very limited but hey, it's clean. Shell out a couple of bucks and stay somewhere nicer.

War in Ordnung. The stay was okay. Got minus points for not having breakfast available

Such amazing staff, rooms & breakfast! Great location for inauguration:)

The room’s interior was awful. The walls looked patched up. The bathroom walls were sealed with white silicon and the cracks was not all the way sealed. If you needed towels at night, you couldn’t get any until the next day and then you couldn’t get them tell later on. The fire alarms went off early in the morning and never stopped for hours. No one came or called to let people know if there was a fire or not. Elevators never worked after the fire alarms. The lobby looked a HOT mess! The breakfast was horrible, sausage was not cooked all the way. Food wasn’t fresh at all. The apples were old. The carpet in the hallways has white paint on them. The whole entire hotel needs a COMPLETE makeover!!!!! And the stairways smelled like moth balls and something else I won’t say. Never again will stay or refer anyone else that comes to Clinton, MD Comfort Inn. By the way, front desk staff not friendly and welcoming. When I checked out, no one was there to check us out. Others were waiting for at least an hour to see an attendant. After I left, I called to make sure they received the keys I left, and for an hour calling no one answered. When finally got a person to answer the phone, she was not friendly nor did she know what agency I booked the room under. She said you will get a receipt from Expedia, I never booked under Expedia…..it was Hotels.com. So therefore her information was totally wrong. I wish I had took photos.