Gran Real Yucatan
From
64 US$
/nat
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From
64 US$
/nat
Om dette overnatningssted
Du kan lade dig selv forkæle med massage på stedet eller nyde rekreative faciliteter, såsom en udendørs pool. Andre faciliteter på dette hotel i kolonialstil inkluderer gratis trådløs internetadgang, concierge-tjenester og bryllupsfacilitet...
Faciliteter
Du kan lade dig selv forkæle med massage på stedet eller nyde rekreative faciliteter, såsom en udendørs pool. Andre faciliteter på dette hotel i kolonialstil inkluderer gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, renseri/vaskeservice og en døgnåben reception. Dette hotel tilbyder arrangementfaciliteter, såsom konferencelokaler og mødelokaler. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Har du lyst til frokost eller aftensmad, kan du tage forbi El Emperador, en restaurant, som specialiserer sig indenfor internationale retter. Du kan også spise på stedets kaffebar/café eller blive på værelset, hvor der er mulighed for roomservice (i et begrænset antal timer). Slut dagen af med en drink i baren/loungen or baren ved poolen. Morgenmad tilberedt efter bestilling tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 11.30.
Værelser
Føl dig hjemme i et af de 71 aircondition-afkølede værelser, der desuden indeholder LED-tv. Din seng er udstyret med dundyner og egyptiske bomuldslagner. Værelserne har privat balkon. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Badeværelserne har gratis toiletartikler og hårtørrer.
Lokation
Med et ophold ved Gran Real Yucatan befinder du dig i hjertet af Mérida, kun 10 minutters gang fra Mérida Katedral og Paseo de Montejo. Dette hotel med familievenlig profil ligger 3,3 km fra Yucatán Internationale Kongrescenter og 7,6 km fra Plaza Altabrisa.
I nærheden
Casino La Cima(0.1 mil)
Santa Lucía Park(0.2 mil)
Det Autonome Universitet i Yucatán(0.3 mil)
José Peón Contreras Teater(0.3 mil)
Remate de Paseo Montejo(0.3 mil)
Hidalgo Park(0.3 mil)
La Mejorada Park(0.3 mil)
Merida turistkontor(0.3 mil)
Mérida Katedral(0.4 mil)
Pasaje de La Revolución(0.4 mil)
Museo de Arte Contemporáneo Ateneo de Yucatán MACAY(0.4 mil)
Statue of Hideyo Noguchi(0.4 mil)
Museo de la Canción Yucateca(0.4 mil)
Iglesia La Mejorada(0.4 mil)
Plaza Grande(0.5 mil)
Den foretrukne lufthavn for Gran Real Yucatan er Merida, Yucatan (MID-Manuel Crescencio Rejon International)(5.1 mil)
Parkering
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Turistservice
Lokation
Calle 56 No 474 x 55, Mérida, Yucatán, Mexico
Casino La Cima (0.1 mil)
Santa Lucía Park (0.2 mil)
Det Autonome Universitet i Yucatán (0.3 mil)
José Peón Contreras Teater (0.3 mil)
Remate de Paseo Montejo (0.3 mil)
Hidalgo Park (0.3 mil)
Værelsesmuligheder
10
Master Suite, 2 Bedroom, Kitchenette, Bathtub
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 2 Dobbeltsenge
Sover 4
301 ft²
AltanKlimaanlægWi-Fi (Gratis)Tekøkken
9
Junior Suite, 2 Double Beds,Kitchenette, Hot Tub
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
258 ft²
AltanKlimaanlægWi-Fi (Gratis)Tekøkken
5
Deluxe-værelse - 2 dobbeltsenge
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
215 ft²
AltanKlimaanlægWi-Fi (Gratis)Privat badeværelse
8
Deluxe Plus, 1 King Bed, Fridge, Bathtub
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
237 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat badekar og brusebad
Gæsteanmeldelser
7.6
God
Baseret på 864 verificerede anmeldelser
Hvem overnatter her?
Business
7%
Par
40%
Familie
37%
Gruppe
10%
Solorejsende
4%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Gran Real Yucatan roses for sin charmerende koloniale bygning, den hyggelige gårdhave og pool, den centrale beliggenhed, hvor det er let at gå rundt, og den bekvemme parkering på stedet, og mange gæster bemærker også generelt rene områder og en stille atmosfære.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Gran Real Yucatan roses for sin charmerende koloniale bygning, den hyggelige gårdhave og pool, den centrale beliggenhed, hvor det er let at gå rundt, og den bekvemme parkering på stedet, og mange gæster bemærker også generelt rene områder og en stille atmosfære.
Servicen beskrives ofte som venlig og imødekommende, men bemandingen kan være begrænset, hvilket fører til forsinkelser, ubesvarede opkald og enkelte rapporter om uhøflighed. Værelserne er rummelige med traditionel stil, men flere anmeldelser nævner slidt inventar og vedligeholdelsesproblemer såsom A/C eller VVS-problemer, lejlighedsvis støj og nøglekort, der deaktiveres. Tilbagemeldingen om renligheden er blandet – mange synes, det er meget rent, mens andre nævner slidte håndklæder, ujævn rengøring på badeværelset eller ved poolen – og spisning på stedet er begrænset til morgenmad og frokost med blandet kvalitet og ingen aftenservice. Forvent et centralt beliggende, charmerende ophold med bekvemmeligheder og charme, afbalanceret af lejlighedsvise service- og vedligeholdelsesmangler.
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Faciliteter
Parkering på stedet er praktisk, og gården og poolen er attraktive steder at slappe af, selvom nogle gæster har bemærket problemer med poolens renlighed og parkeringsunderlaget. Faciliteterne er begrænsede, med ingen bar eller aftenservice.
Relaterede gæsteanmeldelser
8
Adriana Mónica
23. jan. 2024
·
Overnattede 4 nætter
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
8
Richard
13. jan. 2026
·
Overnattede 1 nat
Parking easy and close Very clean Great helpful staff
Parking easy and close Very clean Great helpful staff
4
Lillian
7. feb. 2023
·
Overnattede 6 nætter
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
10
Rosemary
11. jul. 2025
·
Overnattede 2 nætter
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
6
ROBERT
17. jan. 2025
·
Overnattede 2 nætter
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
10
JUAN PABLO
13. maj 2025
·
Overnattede 2 nætter
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
10
Everleen
26. jan. 2024
·
Overnattede 1 nat
Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
6
Liv
5. jan. 2026
·
Overnattede 3 nætter
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
6
Vuk W
17. apr. 2022
·
Overnattede 7 nætter
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
10
Carlos Eduardo
9. aug. 2025
·
Overnattede 6 nætter
Apreciamos mucho que se hacen cargo de los gatitos que estan en el estacionamiento. Por otra parte, el hotel en buenas condiciones en general. Muy tranquilo y la zona de alberca excelente para descansar y relajarse.
Apreciamos mucho que se hacen cargo de los gatitos que estan en el estacionamiento. Por otra parte, el hotel en buenas condiciones en general. Muy tranquilo y la zona de alberca excelente para descansar y relajarse.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange gæster beskriver ejendommen og værelserne som meget rene. Andre rapporterer slidte eller utilstrækkelige håndklæder og sengetøj, lejlighedsvis snavs eller hår på badeværelset og ujævn rengøring ved poolen.
Relaterede gæsteanmeldelser
10
Daniel
1. jun. 2025
·
Overnattede 3 nætter
Bien pero considero que les falta tomar en cuenta la limpieza los cuartos estaban limpios pero no se veía el piso bien trapeado como que solo lo barrieron pero por encima y las fundas de las almohadas no daban esa sensación a limpio de hecho no olían a limpio. Y pues es no es nad agradable
Bien pero considero que les falta tomar en cuenta la limpieza los cuartos estaban limpios pero no se veía el piso bien trapeado como que solo lo barrieron pero por encima y las fundas de las almohadas no daban esa sensación a limpio de hecho no olían a limpio. Y pues es no es nad agradable
8
Dorothy H
22. jan. 2026
·
Overnattede 2 nætter
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
10
Jose carlos
17. jun. 2025
·
Overnattede 3 nætter
El hotel es muy limpio es miy bonito las habitaciones son muy amplias la camarista guillermina muy amable y atenta!
El hotel es muy limpio es miy bonito las habitaciones son muy amplias la camarista guillermina muy amable y atenta!
4
Gabriel
22. mar. 2022
·
Overnattede 6 nætter
For us the state of cleanliness was a non starter. The pillows were smelly, the comforters were dirty, and the towels old and quite in bad shape. The location is convenient and the hotel could be nice, I just hope they would really amp up their attention to basic things such as cleanliness and state of linen, towels, etc. Other things important but perhaps not critical… the soaps they provide are quite stinky, and there is no courtesy shampoo. The little fridge is VERY noisy. People are nice, very attentive and cordial, like all Merida people, but that was not enough to make our stay memorable
For us the state of cleanliness was a non starter. The pillows were smelly, the comforters were dirty, and the towels old and quite in bad shape. The location is convenient and the hotel could be nice, I just hope they would really amp up their attention to basic things such as cleanliness and state of linen, towels, etc. Other things important but perhaps not critical… the soaps they provide are quite stinky, and there is no courtesy shampoo. The little fridge is VERY noisy. People are nice, very attentive and cordial, like all Merida people, but that was not enough to make our stay memorable
8
ARACELI
26. jan. 2026
·
Overnattede 10 nætter
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
4
Rachael
16. nov. 2023
·
Overnattede 2 nætter
I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
6
Alberto Gómez
15. jun. 2025
·
Overnattede 6 nætter
El servicio de restaurante es pésimo, falta mantenimiento en los baños, las habitaciones con demasiado ruido y no limpian la alberca seguido
El servicio de restaurante es pésimo, falta mantenimiento en los baños, las habitaciones con demasiado ruido y no limpian la alberca seguido
10
Christine
31. okt. 2025
·
Overnattede 1 nat
Friendly staff, clean rooms, gorgeous courtyard!
Friendly staff, clean rooms, gorgeous courtyard!
10
Isabelle
21. jan. 2026
·
Overnattede 5 nætter
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
8
Karen
24. feb. 2026
·
Overnattede 6 nætter
Very clean. Great location.
Very clean. Great location.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er rummelige med traditionel indretning, og mange synes, de er komfortable og rolige. Flere anmeldelser nævner slidt inventar og vedligeholdelsesproblemer (A/C eller VVS-problemer, nøglekort der deaktiveres, lejlighedsvis støj), og nogle faciliteter fungerer ikke som annonceret.
Relaterede gæsteanmeldelser
10
Gonzalo
15. dec. 2024
·
Overnattede 1 nat
Muy bien, el unico problema era el excusado que no se descargaba correctamente. Tambien se salia el agua de la banera.
Muy bien, el unico problema era el excusado que no se descargaba correctamente. Tambien se salia el agua de la banera.
8
Adriana Mónica
23. jan. 2024
·
Overnattede 4 nætter
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
6
Luz
30. jun. 2025
·
Overnattede 1 nat
Algunas habitaciones demasiado descuidadas.
Algunas habitaciones demasiado descuidadas.
10
Norma
27. maj 2024
·
Overnattede 3 nætter
Mi habitación no le funcionaba el aire acondicionado
Mi habitación no le funcionaba el aire acondicionado
4
Oscar
29. jun. 2024
·
Overnattede 6 nætter
Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
10
Rosemary
11. jul. 2025
·
Overnattede 2 nætter
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
6
Zoila maria
20. apr. 2024
·
Overnattede 1 nat
La verdad deja mucho q decir ...pedi la Master junior segun con tina de hidromasaje ..y no funciona..vista al jardin o sorpresa un cuadro de malesa seca..cafetera llena de polvo y el cafe q te dan en una bosita rellenable y abierta..jamas volveria caro y no cumplen con lo q anuncian
La verdad deja mucho q decir ...pedi la Master junior segun con tina de hidromasaje ..y no funciona..vista al jardin o sorpresa un cuadro de malesa seca..cafetera llena de polvo y el cafe q te dan en una bosita rellenable y abierta..jamas volveria caro y no cumplen con lo q anuncian
8
Brenda
23. feb. 2025
·
Overnattede 9 nætter
Convenient to centro, clean, quiet.
Convenient to centro, clean, quiet.
8
Paulina
28. nov. 2025
·
Overnattede 1 nat
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
6
Nadia
28. maj 2024
·
Overnattede 2 nætter
El hotel está muy viejo, falta modernizar las habitaciones empezado por los equipos de aire acondicionado, después las televisiones solo tienen televisión por cable y se va la señal. En el baño el seguro de la tina no funciona del todo bien aún estando arriba para que salga agua por la regadera, la llave de abajo sigue tirando agua, en general el hotel es muy lindo y muy limpio solo renovar ciertos aspectos
El hotel está muy viejo, falta modernizar las habitaciones empezado por los equipos de aire acondicionado, después las televisiones solo tienen televisión por cable y se va la señal. En el baño el seguro de la tina no funciona del todo bien aún estando arriba para que salga agua por la regadera, la llave de abajo sigue tirando agua, en general el hotel es muy lindo y muy limpio solo renovar ciertos aspectos
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet beskrives ofte som venligt, høfligt og imødekommende. Flere anmeldelser nævner dog også begrænset bemanding og inkonsekvent service, herunder forsinkelser ved indtjekning, ubesvarede opkald og lejlighedsvis uhøflighed.
Relaterede gæsteanmeldelser
10
Agnieszka
25. feb. 2025
·
Overnattede 2 nætter
We liked the hotel. The employees were awesome. Thank you.
We liked the hotel. The employees were awesome. Thank you.
10
Rocio
21. nov. 2024
·
Overnattede 4 nætter
Excelente atención, su personal muy amable
Excelente atención, su personal muy amable
6
Eugenio
19. nov. 2024
·
Overnattede 3 nætter
Las instalaciones están lindas, la limpieza es buena pero les falta personal y eso hace que no den un buen servicio.
Las instalaciones están lindas, la limpieza es buena pero les falta personal y eso hace que no den un buen servicio.
10
Karen
6. feb. 2024
·
Overnattede 3 nætter
This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
8
Richard
13. jan. 2026
·
Overnattede 1 nat
Parking easy and close Very clean Great helpful staff
Parking easy and close Very clean Great helpful staff
2
John
25. jan. 2026
·
Overnattede 3 nætter
The hotel stay was great. No complaints. The hotel staff was great and made this a very pleasurable experience over Christmas. My wife left shoes at the hotel. She called and they had the shoes. She called 2-3 times. We returned almost a month later (4 hour trip) to pick up the shoes. No shoes. They thrown everything out. Okay, we were late picking them up. However, she had called. The reason for one star is the woman at the front desk was beyond rude. Continually interrupting and as non-accommodating as possible. Apparently, the very nice gentleman at the front desk doesn’t work here anymore. If you want a nice hotel and extremely poor customer service, this is the place to stay. While this is a beautiful old hotel and this isn’t the Marriott, a little politeness would go a long way.
The hotel stay was great. No complaints. The hotel staff was great and made this a very pleasurable experience over Christmas. My wife left shoes at the hotel. She called and they had the shoes. She called 2-3 times. We returned almost a month later (4 hour trip) to pick up the shoes. No shoes. They thrown everything out. Okay, we were late picking them up. However, she had called. The reason for one star is the woman at the front desk was beyond rude. Continually interrupting and as non-accommodating as possible. Apparently, the very nice gentleman at the front desk doesn’t work here anymore. If you want a nice hotel and extremely poor customer service, this is the place to stay. While this is a beautiful old hotel and this isn’t the Marriott, a little politeness would go a long way.
6
Alejandro
15. aug. 2024
·
Overnattede 9 nætter
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
10
Rosemary
11. jul. 2025
·
Overnattede 2 nætter
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
10
Christine
31. okt. 2025
·
Overnattede 1 nat
Friendly staff, clean rooms, gorgeous courtyard!
Friendly staff, clean rooms, gorgeous courtyard!
6
Vuk W
17. apr. 2022
·
Overnattede 7 nætter
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Konsekvent rost central beliggenhed, hvor det er let at gå til det historiske centrum, seværdigheder og restauranter. Parkering på stedet understøtter nem adgang i bil.
Relaterede gæsteanmeldelser
10
Andrea
22. sep. 2023
·
Overnattede 4 nætter
Excelente ubicación
Excelente ubicación
10
Ambrosio
3. apr. 2024
·
Overnattede 6 nætter
Very good location
Very good location
10
Colin
12. feb. 2024
·
Overnattede 3 nætter
Centrally located. Great ambience staff was great
Centrally located. Great ambience staff was great
10
Sergio A
24. apr. 2024
·
Overnattede 4 nætter
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
8
ARACELI
26. jan. 2026
·
Overnattede 10 nætter
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
8
Brenda
23. feb. 2025
·
Overnattede 9 nætter
Convenient to centro, clean, quiet.
Convenient to centro, clean, quiet.
10
JUAN PABLO
13. maj 2025
·
Overnattede 2 nætter
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
8
Paulina
28. nov. 2025
·
Overnattede 1 nat
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
10
Isabelle
21. jan. 2026
·
Overnattede 5 nætter
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
8
Karen
24. feb. 2026
·
Overnattede 6 nætter
Very clean. Great location.
Very clean. Great location.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Spisning på stedet er begrænset til morgenmad og frokost; flere anmeldelser nævner ingen aftenservice og ingen bar. Tilbagemeldingen om maden er blandet, idet nogle nævner rimelige priser, mens andre nævner middelmådige eller kolde retter og lejlighedsvis utilgængelighed.
Relaterede gæsteanmeldelser
4
Kian
1. mar. 2024
·
Overnattede 2 nætter
The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
10
Sergio A
24. apr. 2024
·
Overnattede 4 nætter
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
4
Paola del carmen
30. dec. 2024
·
No tenia toallas, poco personal, sin servicio a cuarto, ni cocina, pocas sabanas, muy delgaditas
No tenia toallas, poco personal, sin servicio a cuarto, ni cocina, pocas sabanas, muy delgaditas
4
Lillian
7. feb. 2023
·
Overnattede 6 nætter
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
8
Dorothy H
22. jan. 2026
·
Overnattede 2 nætter
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
6
Alejandro
15. aug. 2024
·
Overnattede 9 nætter
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
6
ROBERT
17. jan. 2025
·
Overnattede 2 nætter
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
2
Catherine
5. aug. 2023
·
Overnattede 7 nætter
MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
6
Liv
5. jan. 2026
·
Overnattede 3 nætter
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
6
Vuk W
17. apr. 2022
·
Overnattede 7 nætter
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
4
Josina
22. jul. 2026
·
Overnattede 5 nætter
Meget smukt hotel og så fine atrium og pool og god beliggenhed. Men personalet kan ikke engelsk, der er ikke drikkevand, kaffe eller lignende og jeg skulle hver dag bede om at få samlet poolens blade op. Personalet er slet ikke imødekommende.
Meget smukt hotel og så fine atrium og pool og god beliggenhed. Men personalet kan ikke engelsk, der er ikke drikkevand, kaffe eller lignende og jeg skulle hver dag bede om at få samlet poolens blade op. Personalet er slet ikke imødekommende.
10
rocio
for 4 uger siden
·
Overnattede 4 nætter
Un lugar muy bonito y cerca de todo. El personal muy amable.
Un lugar muy bonito y cerca de todo. El personal muy amable.
10
Manuel
12. maj 2026
·
Overnattede 2 nætter
El hotel cuenta con su propio estacionamiento y es muy seguro, frecuentemente lo cierran y si necesitas salir van y lo abren pues está pegado al hotel
El hotel cuenta con su propio estacionamiento y es muy seguro, frecuentemente lo cierran y si necesitas salir van y lo abren pues está pegado al hotel
8
Daniel
4. maj 2026
·
Overnattede 2 nætter
El hotel esta muy bonito, el personal amable, algunos objetos se ven viejos, pero son los mínimos, en general me encanto mi estancia
El hotel esta muy bonito, el personal amable, algunos objetos se ven viejos, pero son los mínimos, en general me encanto mi estancia
10
Martine
3. maj 2026
·
Overnattede 3 nætter
Très bien placé en centre ville et cependant dans une rue calme. À 5 minutes à pied de nombreux restaurants. Chambre et salle de bain spacieuses, propres, confortables. Balcon avec vue sur la piscine. L'hôtel a un parking attenant sécurisé la nuit. La piscine est grande et souvent ombragée. Nous avons voyagé en basse saison et le rapport qualité prix était excellent. Ce fut un plaisir !
Très bien placé en centre ville et cependant dans une rue calme. À 5 minutes à pied de nombreux restaurants. Chambre et salle de bain spacieuses, propres, confortables. Balcon avec vue sur la piscine. L'hôtel a un parking attenant sécurisé la nuit. La piscine est grande et souvent ombragée. Nous avons voyagé en basse saison et le rapport qualité prix était excellent. Ce fut un plaisir !
Overnatningsstedets retninglinjer
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Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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oktober 2026
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-16: 61.90532199263001USD
- 2026-09-17: 61.90532199263001USD
- 2026-09-18: 62.4713393830719USD
- 2026-09-19: 62.4713393830719USD
- 2026-09-20: 62.4713393830719USD
- 2026-09-21: 62.4713393830719USD
- 2026-09-22: 61.8471018112793USD
- 2026-09-23: 62.57035305888367USD
- 2026-09-24: 63.27224961637879USD
- 2026-09-25: 62.62098843223572USD
- 2026-09-26: 63.27224961637879USD
- 2026-09-27: 59.626424USD
- 2026-09-28: 63.27224961637879USD
- 2026-09-29: 63.27224961637879USD
- 2026-09-30: 63.27224961637879USD
- 2026-10-01: 63.27224961637879USD
- 2026-10-02: 63.27224961637879USD
- 2026-10-03: 53.9707904823761USD
- 2026-10-04: 63.27224961637879USD
- 2026-10-05: 63.27224961637879USD
- 2026-10-06: 63.27224961637879USD
- 2026-10-07: 63.27224961637879USD
- 2026-10-08: 63.27224961637879USD
- 2026-10-09: 63.27224961637879USD
- 2026-10-10: 63.27224961637879USD
- 2026-10-11: 63.27224961637879USD
- 2026-10-12: 63.27224961637879USD
- 2026-10-13: 63.27224961637879USD
- 2026-10-14: 63.27224961637879USD
- 2026-10-15: 63.27224961637879USD
- 2026-10-16: 72.45848878066253USD
- 2026-10-17: 71.36188913795472USD
- 2026-10-18: 67.5909098154297USD
- 2026-10-19: 72.45848878066253USD
- 2026-10-20: 69.54323676978302USD
- 2026-10-21: 69.5115809131012USD
- 2026-10-22: 67.54373440927887USD
- 2026-10-23: 71.60263024396515USD
- 2026-10-24: 71.60263024396515USD
- 2026-10-25: 78.33349121751404USD
- 2026-10-26: 67.54373440927887USD
- 2026-10-27: 80.84269792453003USD
- 2026-10-28: 75.9354496261139USD
- 2026-10-29: 80.0188932938385USD
- 2026-10-30: 72.45848878066253USD
- 2026-10-31: 90.28157593286133USD
- 2026-11-01: 85.48262329559327USD
- 2026-11-02: 78.49491552799988USD
- 2026-11-03: 83.93580362239075USD
- 2026-11-04: 86.66383247758485USD
- 2026-11-05: 107.578883669693USD
- 2026-11-06: 95.90673899343872USD
- 2026-11-07: 86.71754726548768USD
- 2026-11-08: 95.90673899343872USD
- 2026-11-09: 84.20702830795288USD
- 2026-11-10: 83.93580362239075USD
- 2026-11-11: 81.413002USD
- 2026-11-12: 96.92655885829163USD
- 2026-11-13: 99.12723797166443USD
- 2026-11-14: 99.12723797166443USD
- 2026-11-15: 95.17294600000001USD
- 2026-11-16: 110.79621575USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Minimumsalderen for indtjekning under den amerikanske Spring Break er 18 år
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker og røgalarm
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Det er en politik på hotellet at nægte visse typer af reservationer, som grupper kunne tænkes at foretage, herunder polterabend eller lignende arrangementer.
- Op til 2 børn i alderen 9 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Kun registrerede gæster kan opholde sig på værelserne.
- Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Gebyr for morgenmad tilberedt efter bestilling: 180 MXN for voksne og 120 MXN for børn (cirkapriser)
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Turistservice
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Massage
Pakkede frokostkurve
Morgenmad på værelset
Familierum
Beach Sun Loungers
Snack Bar/Deli
Aktiviteter
Swimmingpool
Have
Børnepool
Udendørs pool
Udendørs møbler
Pool (Seasonal Outdoor)
Terrasse
Serviceydelser
Forretningscenter
Turistservice
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Opbevaring af bagage
Rygeområde
Vaskeri
24-Hour Front Desk
Concierge Services
Parkering
Parkering
Gratis parkering
Parking Onsite
Internet
Gratis wi-fi