Gran Real Yucatan
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Om detta boende
Här erbjuds massage och du har tillgång till utomhuspool. Detta hotell i kolonial stil har även gratis wi-fi, conciergetjänster och bröllopstjänster.
Bekvämligheter
Här erbjuds massage och du har tillgång till utomhuspool. Detta hotell i kolonial stil har även gratis wi-fi, conciergetjänster och bröllopstjänster.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, kemtvätt/tvättjänster och reception (öppen dygnet runt). På detta hotell erbjuds event- och konferenslokaler såsom konferensrum och mötesrum. Avgiftsfri parkering erbjuds på plats.
Måltider
Du kan äta lunch och middag på hotellets restaurang El Emperador, som specialiserar sig på internationell gastronomi. Du kan även äta gott på deras kafé eller bara ta det lugnt på rummet med rumsservice (under begränsade tider). Avsluta dagen med en drink på boendets bar eller bar vid poolen. Frukost enligt egen beställning serveras dagligen mot en avgift från 07.00 till 11.30.
Rum
Känn dig som hemma i ett av de 71 luftkonditionerade rummen med LED-tv. Sängen har duntäcken och egyptiska bomullslakan. Rummen har privata balkonger. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Badrummen har gratis toalettartiklar och hårtorkar.
Läge
Gran Real Yucatan ligger centralt i Mérida, en tio minuters promenad från både Méridas katedral och Plaza Grande. Detta hotell med familjevänlig profil ligger 0,8 km från Paseo de Montejo och 3,3 km från Yucatáns internationella kongresscenter.
Vad finns i närheten
Casino La Cima(0.1 miles)
Parque Santa Lucía(0.2 miles)
Universidad Autónoma de Yucatán(0.3 miles)
José Peón Contreras teater(0.3 miles)
Remate de Paseo Montejo(0.3 miles)
Hidalgo Park(0.3 miles)
Mejoradas park(0.3 miles)
Turistbyrån i Merida(0.3 miles)
Méridas katedral(0.4 miles)
Pasaje de La Revolución(0.4 miles)
Museo de Arte Contemporáneo Ateneo de Yucatán MACAY(0.4 miles)
Staty av Hideyo Noguchi(0.4 miles)
Museum of the Yucatecan Song (museum)(0.4 miles)
Iglesia La Mejorada(0.4 miles)
Plaza Grande(0.5 miles)
Gran Real Yucatan rekommenderar att du använder flygplatsen Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)(5.1 miles)
Parkering
Restaurang
Pool
Business center
Rumservice
Tur- och utflyktsdisk
Läge
Calle 56 No 474 x 55, Mérida, Yucatán, Mexiko
Casino La Cima (0.1 miles)
Parque Santa Lucía (0.2 miles)
Universidad Autónoma de Yucatán (0.3 miles)
José Peón Contreras teater (0.3 miles)
Remate de Paseo Montejo (0.3 miles)
Hidalgo Park (0.3 miles)
Rumsalternativ
8
Deluxe Plus, 1 King Bed, Fridge, Bathtub
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
237 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Separat badkar och dusch
10
Master Suite, 2 Bedroom, Kitchenette, Bathtub
Information om rummet
1 Extra Stor Dubbelsäng
och 2 Dubbelsängar
Sovplats 4
301 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Pentry
9
Junior Suite, 2 Double Beds,Kitchenette, Hot Tub
Information om rummet
2 Dubbelsängar
Sovplats 4
258 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Pentry
5
Deluxe-rum - 2 dubbelsängar
Information om rummet
2 Dubbelsängar
Sovplats 4
215 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
Gästrecensioner för Gran Real Yucatan
7.6
Bra
Baserat på 865 verifierade recensioner
Vem bor här?
Företag
7%
Par
40%
Familj
37%
Grupper
10%
Ensamresande
4%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Gran Real Yucatan får beröm för sin charmiga kolonialbyggnad, den vackra innergården och poolen, det centrala läget med gångavstånd till sevärdheter och bekväm parkering på plats. Många gäster noterar också generellt rena utrymmen och en lugn atmosfär.
Läs merVar detta till hjälp?
Vad gäster tycker
Gran Real Yucatan får beröm för sin charmiga kolonialbyggnad, den vackra innergården och poolen, det centrala läget med gångavstånd till sevärdheter och bekväm parkering på plats. Många gäster noterar också generellt rena utrymmen och en lugn atmosfär.
Servicen beskrivs ofta som vänlig och tillmötesgående, även om personalstyrkan ibland är begränsad, vilket kan leda till förseningar, obesvarade samtal och några rapporter om otrevligt bemötande. Rummen är rymliga med traditionell stil, men flera recensioner nämner slitna möbler och underhållsproblem som problem med AC eller VVS, enstaka ljud och nyckelkort som slutar fungera. Återkopplingen gällande renligheten är blandad – många tycker att det är mycket rent, medan andra påpekar slitna handdukar, ojämn städning av badrum eller pool – och restaurangutbudet på plats är begränsat till frukost och lunch med varierande kvalitet och ingen kvällsservice. Förvänta dig en centralt belägen, karaktärsfull vistelse med bekvämligheter och charm, i balans med tillfälliga brister i service och underhåll.
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Faciliteter
Bekväm parkering på plats, och innergården och poolen är attraktiva platser att koppla av på, även om några gäster påpekade problem med poolens renlighet och parkeringsytan. Utbudet av bekvämligheter är begränsat, utan bar eller kvällsservice.
Relaterade gästrecensioner
8
Adriana Mónica
23 jan. 2024
·
Stannade 4 nätter
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
8
Richard
13 jan. 2026
·
Stannade 1 natt
Parking easy and close Very clean Great helpful staff
Parking easy and close Very clean Great helpful staff
4
Lillian
7 feb. 2023
·
Stannade 6 nätter
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
10
Rosemary
11 juli 2025
·
Stannade 2 nätter
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
6
ROBERT
17 jan. 2025
·
Stannade 2 nätter
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
10
JUAN PABLO
13 maj 2025
·
Stannade 2 nätter
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
10
Everleen
26 jan. 2024
·
Stannade 1 natt
Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
6
Liv
5 jan. 2026
·
Stannade 3 nätter
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
6
Vuk W
17 apr. 2022
·
Stannade 7 nätter
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
10
Carlos Eduardo
9 aug. 2025
·
Stannade 6 nätter
Apreciamos mucho que se hacen cargo de los gatitos que estan en el estacionamiento. Por otra parte, el hotel en buenas condiciones en general. Muy tranquilo y la zona de alberca excelente para descansar y relajarse.
Apreciamos mucho que se hacen cargo de los gatitos que estan en el estacionamiento. Por otra parte, el hotel en buenas condiciones en general. Muy tranquilo y la zona de alberca excelente para descansar y relajarse.
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Renlighet
Många gäster beskriver fastigheten och rummen som mycket rena. Andra rapporterar slitna eller otillräckliga handdukar och sängkläder, enstaka smuts eller hår i badrummet och ojämn poolstädning.
Relaterade gästrecensioner
10
Daniel
1 juni 2025
·
Stannade 3 nätter
Bien pero considero que les falta tomar en cuenta la limpieza los cuartos estaban limpios pero no se veía el piso bien trapeado como que solo lo barrieron pero por encima y las fundas de las almohadas no daban esa sensación a limpio de hecho no olían a limpio. Y pues es no es nad agradable
Bien pero considero que les falta tomar en cuenta la limpieza los cuartos estaban limpios pero no se veía el piso bien trapeado como que solo lo barrieron pero por encima y las fundas de las almohadas no daban esa sensación a limpio de hecho no olían a limpio. Y pues es no es nad agradable
8
Dorothy H
22 jan. 2026
·
Stannade 2 nätter
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
10
Jose carlos
17 juni 2025
·
Stannade 3 nätter
El hotel es muy limpio es miy bonito las habitaciones son muy amplias la camarista guillermina muy amable y atenta!
El hotel es muy limpio es miy bonito las habitaciones son muy amplias la camarista guillermina muy amable y atenta!
4
Gabriel
22 mars 2022
·
Stannade 6 nätter
For us the state of cleanliness was a non starter. The pillows were smelly, the comforters were dirty, and the towels old and quite in bad shape. The location is convenient and the hotel could be nice, I just hope they would really amp up their attention to basic things such as cleanliness and state of linen, towels, etc. Other things important but perhaps not critical… the soaps they provide are quite stinky, and there is no courtesy shampoo. The little fridge is VERY noisy. People are nice, very attentive and cordial, like all Merida people, but that was not enough to make our stay memorable
For us the state of cleanliness was a non starter. The pillows were smelly, the comforters were dirty, and the towels old and quite in bad shape. The location is convenient and the hotel could be nice, I just hope they would really amp up their attention to basic things such as cleanliness and state of linen, towels, etc. Other things important but perhaps not critical… the soaps they provide are quite stinky, and there is no courtesy shampoo. The little fridge is VERY noisy. People are nice, very attentive and cordial, like all Merida people, but that was not enough to make our stay memorable
8
ARACELI
26 jan. 2026
·
Stannade 10 nätter
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
4
Rachael
16 nov. 2023
·
Stannade 2 nätter
I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
6
Alberto Gómez
15 juni 2025
·
Stannade 6 nätter
El servicio de restaurante es pésimo, falta mantenimiento en los baños, las habitaciones con demasiado ruido y no limpian la alberca seguido
El servicio de restaurante es pésimo, falta mantenimiento en los baños, las habitaciones con demasiado ruido y no limpian la alberca seguido
10
Christine
31 okt. 2025
·
Stannade 1 natt
Friendly staff, clean rooms, gorgeous courtyard!
Friendly staff, clean rooms, gorgeous courtyard!
10
Isabelle
21 jan. 2026
·
Stannade 5 nätter
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
8
Karen
24 feb. 2026
·
Stannade 6 nätter
Very clean. Great location.
Very clean. Great location.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är rymliga med traditionell inredning och många tycker att de är bekväma och tysta. Flera recensioner nämner slitna möbler och underhållsproblem (problem med AC eller VVS, nyckelkort som slutar fungera, enstaka ljud) och att vissa bekvämligheter inte fungerar som utlovat.
Relaterade gästrecensioner
10
Gonzalo
15 dec. 2024
·
Stannade 1 natt
Muy bien, el unico problema era el excusado que no se descargaba correctamente. Tambien se salia el agua de la banera.
Muy bien, el unico problema era el excusado que no se descargaba correctamente. Tambien se salia el agua de la banera.
8
Adriana Mónica
23 jan. 2024
·
Stannade 4 nätter
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
6
Luz
30 juni 2025
·
Stannade 1 natt
Algunas habitaciones demasiado descuidadas.
Algunas habitaciones demasiado descuidadas.
10
Norma
27 maj 2024
·
Stannade 3 nätter
Mi habitación no le funcionaba el aire acondicionado
Mi habitación no le funcionaba el aire acondicionado
4
Oscar
29 juni 2024
·
Stannade 6 nätter
Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
10
Rosemary
11 juli 2025
·
Stannade 2 nätter
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
6
Zoila maria
20 apr. 2024
·
Stannade 1 natt
La verdad deja mucho q decir ...pedi la Master junior segun con tina de hidromasaje ..y no funciona..vista al jardin o sorpresa un cuadro de malesa seca..cafetera llena de polvo y el cafe q te dan en una bosita rellenable y abierta..jamas volveria caro y no cumplen con lo q anuncian
La verdad deja mucho q decir ...pedi la Master junior segun con tina de hidromasaje ..y no funciona..vista al jardin o sorpresa un cuadro de malesa seca..cafetera llena de polvo y el cafe q te dan en una bosita rellenable y abierta..jamas volveria caro y no cumplen con lo q anuncian
8
Brenda
23 feb. 2025
·
Stannade 9 nätter
Convenient to centro, clean, quiet.
Convenient to centro, clean, quiet.
8
Paulina
28 nov. 2025
·
Stannade 1 natt
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
6
Nadia
28 maj 2024
·
Stannade 2 nätter
El hotel está muy viejo, falta modernizar las habitaciones empezado por los equipos de aire acondicionado, después las televisiones solo tienen televisión por cable y se va la señal. En el baño el seguro de la tina no funciona del todo bien aún estando arriba para que salga agua por la regadera, la llave de abajo sigue tirando agua, en general el hotel es muy lindo y muy limpio solo renovar ciertos aspectos
El hotel está muy viejo, falta modernizar las habitaciones empezado por los equipos de aire acondicionado, después las televisiones solo tienen televisión por cable y se va la señal. En el baño el seguro de la tina no funciona del todo bien aún estando arriba para que salga agua por la regadera, la llave de abajo sigue tirando agua, en general el hotel es muy lindo y muy limpio solo renovar ciertos aspectos
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Service
Personalen beskrivs ofta som vänlig, tillmötesgående och hjälpsam. Flera recensioner nämner också begränsad personalstyrka och ojämn service, inklusive förseningar vid incheckningen, obesvarade samtal och enstaka otrevligt bemötande.
Relaterade gästrecensioner
10
Agnieszka
25 feb. 2025
·
Stannade 2 nätter
We liked the hotel. The employees were awesome. Thank you.
We liked the hotel. The employees were awesome. Thank you.
10
Rocio
21 nov. 2024
·
Stannade 4 nätter
Excelente atención, su personal muy amable
Excelente atención, su personal muy amable
6
Eugenio
19 nov. 2024
·
Stannade 3 nätter
Las instalaciones están lindas, la limpieza es buena pero les falta personal y eso hace que no den un buen servicio.
Las instalaciones están lindas, la limpieza es buena pero les falta personal y eso hace que no den un buen servicio.
10
Karen
6 feb. 2024
·
Stannade 3 nätter
This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
8
Richard
13 jan. 2026
·
Stannade 1 natt
Parking easy and close Very clean Great helpful staff
Parking easy and close Very clean Great helpful staff
2
John
25 jan. 2026
·
Stannade 3 nätter
The hotel stay was great. No complaints. The hotel staff was great and made this a very pleasurable experience over Christmas. My wife left shoes at the hotel. She called and they had the shoes. She called 2-3 times. We returned almost a month later (4 hour trip) to pick up the shoes. No shoes. They thrown everything out. Okay, we were late picking them up. However, she had called. The reason for one star is the woman at the front desk was beyond rude. Continually interrupting and as non-accommodating as possible. Apparently, the very nice gentleman at the front desk doesn’t work here anymore. If you want a nice hotel and extremely poor customer service, this is the place to stay. While this is a beautiful old hotel and this isn’t the Marriott, a little politeness would go a long way.
The hotel stay was great. No complaints. The hotel staff was great and made this a very pleasurable experience over Christmas. My wife left shoes at the hotel. She called and they had the shoes. She called 2-3 times. We returned almost a month later (4 hour trip) to pick up the shoes. No shoes. They thrown everything out. Okay, we were late picking them up. However, she had called. The reason for one star is the woman at the front desk was beyond rude. Continually interrupting and as non-accommodating as possible. Apparently, the very nice gentleman at the front desk doesn’t work here anymore. If you want a nice hotel and extremely poor customer service, this is the place to stay. While this is a beautiful old hotel and this isn’t the Marriott, a little politeness would go a long way.
6
Alejandro
15 aug. 2024
·
Stannade 9 nätter
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
10
Rosemary
11 juli 2025
·
Stannade 2 nätter
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
10
Christine
31 okt. 2025
·
Stannade 1 natt
Friendly staff, clean rooms, gorgeous courtyard!
Friendly staff, clean rooms, gorgeous courtyard!
6
Vuk W
17 apr. 2022
·
Stannade 7 nätter
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
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Läge
Konsekvent berömt centralt läge med gångavstånd till historiska centrum, sevärdheter och restauranger. Parkering på plats underlättar enkel tillgång med bil.
Relaterade gästrecensioner
10
Andrea
22 sep. 2023
·
Stannade 4 nätter
Excelente ubicación
Excelente ubicación
10
Ambrosio
3 apr. 2024
·
Stannade 6 nätter
Very good location
Very good location
10
Colin
12 feb. 2024
·
Stannade 3 nätter
Centrally located. Great ambience staff was great
Centrally located. Great ambience staff was great
10
Sergio A
24 apr. 2024
·
Stannade 4 nätter
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
8
ARACELI
26 jan. 2026
·
Stannade 10 nätter
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
8
Brenda
23 feb. 2025
·
Stannade 9 nätter
Convenient to centro, clean, quiet.
Convenient to centro, clean, quiet.
10
JUAN PABLO
13 maj 2025
·
Stannade 2 nätter
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
8
Paulina
28 nov. 2025
·
Stannade 1 natt
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
10
Isabelle
21 jan. 2026
·
Stannade 5 nätter
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
8
Karen
24 feb. 2026
·
Stannade 6 nätter
Very clean. Great location.
Very clean. Great location.
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Måltider
Restaurangutbudet på plats är begränsat till frukost och lunch; flera recensioner noterar ingen middagsservice och ingen bar. Återkopplingen om maten är blandad, med rimliga priser enligt vissa och medioker eller kall mat och enstaka tillgänglighetsproblem enligt andra.
Relaterade gästrecensioner
4
Kian
1 mars 2024
·
Stannade 2 nätter
The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
10
Sergio A
24 apr. 2024
·
Stannade 4 nätter
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
4
Paola del carmen
30 dec. 2024
·
No tenia toallas, poco personal, sin servicio a cuarto, ni cocina, pocas sabanas, muy delgaditas
No tenia toallas, poco personal, sin servicio a cuarto, ni cocina, pocas sabanas, muy delgaditas
4
Lillian
7 feb. 2023
·
Stannade 6 nätter
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
8
Dorothy H
22 jan. 2026
·
Stannade 2 nätter
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
6
Alejandro
15 aug. 2024
·
Stannade 9 nätter
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
6
ROBERT
17 jan. 2025
·
Stannade 2 nätter
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
2
Catherine
5 aug. 2023
·
Stannade 7 nätter
MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
6
Liv
5 jan. 2026
·
Stannade 3 nätter
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
6
Vuk W
17 apr. 2022
·
Stannade 7 nätter
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
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10
rocio
20 aug. 2026
·
Stannade 4 nätter
Un lugar muy bonito y cerca de todo. El personal muy amable.
Un lugar muy bonito y cerca de todo. El personal muy amable.
4
Josina
22 juli 2026
·
Stannade 5 nätter
Meget smukt hotel og så fine atrium og pool og god beliggenhed. Men personalet kan ikke engelsk, der er ikke drikkevand, kaffe eller lignende og jeg skulle hver dag bede om at få samlet poolens blade op. Personalet er slet ikke imødekommende.
Meget smukt hotel og så fine atrium og pool og god beliggenhed. Men personalet kan ikke engelsk, der er ikke drikkevand, kaffe eller lignende og jeg skulle hver dag bede om at få samlet poolens blade op. Personalet er slet ikke imødekommende.
10
Mario
30 juni 2026
·
Stannade 1 natt
Self parking was fine and secure.
Self parking was fine and secure.
8
Jose Luis
16 juni 2026
·
Stannade 4 nätter
The restaurant is not great. I wish they would focus on a more traditional Yucatecan menu. A coffee bar and baked goods in the morning would be a hit! Overall, great place for the price. Location is great!
The restaurant is not great. I wish they would focus on a more traditional Yucatecan menu. A coffee bar and baked goods in the morning would be a hit! Overall, great place for the price. Location is great!
10
Manuel
12 maj 2026
·
Stannade 2 nätter
El hotel cuenta con su propio estacionamiento y es muy seguro, frecuentemente lo cierran y si necesitas salir van y lo abren pues está pegado al hotel
El hotel cuenta con su propio estacionamiento y es muy seguro, frecuentemente lo cierran y si necesitas salir van y lo abren pues está pegado al hotel
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
november 2026
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|---|---|---|---|---|---|---|
december 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-11-03: 86.0718425666809USD
- 2026-11-04: 77.01712433013915USD
- 2026-11-05: 77.23882510414123USD
- 2026-11-06: 77.10602384872436USD
- 2026-11-07: 77.09884817962646USD
- 2026-11-08: 77.10602384872436USD
- 2026-11-09: 77.10602384872436USD
- 2026-11-10: 83.0539USD
- 2026-11-11: 78.10302227363586USD
- 2026-11-12: 78.10302227363586USD
- 2026-11-13: 81.76824786949157USD
- 2026-11-14: 81.76824786949157USD
- 2026-11-15: 81.76824786949157USD
- 2026-11-16: 83.202782289505USD
- 2026-11-17: 81.76824786949157USD
- 2026-11-18: 81.76824786949157USD
- 2026-11-19: 81.76824786949157USD
- 2026-11-20: 80.31408739509583USD
- 2026-11-21: 80.31408739509583USD
- 2026-11-22: 83.202782289505USD
- 2026-11-23: 81.76824786949157USD
- 2026-11-24: 81.76824786949157USD
- 2026-11-25: 83.202782289505USD
- 2026-11-26: 81.10836888656615USD
- 2026-11-27: 81.76824786949157USD
- 2026-11-28: 81.76824786949157USD
- 2026-11-29: 81.76824786949157USD
- 2026-11-30: 81.76824786949157USD
- 2026-12-01: 75.09768422355651USD
- 2026-12-02: 83.202782289505USD
- 2026-12-03: 75.09768422355651USD
- 2026-12-04: 77.79222503547668USD
- 2026-12-05: 77.92545443344116USD
- 2026-12-06: 83.202782289505USD
- 2026-12-07: 85.11907126693725USD
- 2026-12-08: 85.11907126693725USD
- 2026-12-09: 75.28504796524048USD
- 2026-12-10: 85.11907126693725USD
- 2026-12-11: 77.92545443344116USD
- 2026-12-12: 77.92545443344116USD
- 2026-12-13: 77.92545443344116USD
- 2026-12-14: 80.07198134727477USD
- 2026-12-15: 75.28504796524048USD
- 2026-12-16: 75.28504796524048USD
- 2026-12-17: 76.15842451095581USD
- 2026-12-18: 75.09768422355651USD
- 2026-12-19: 94.06190729293823USD
- 2026-12-20: 94.06190729293823USD
- 2026-12-21: 85.18215378990173USD
- 2026-12-22: 97.39180308265685USD
- 2026-12-23: 89.15677231636047USD
- 2026-12-24: 93.98918299980163USD
- 2026-12-25: 89.18552636985778USD
- 2026-12-26: 92.65843033332824USD
- 2026-12-27: 105.86583158187865USD
- 2026-12-28: 92.65843033332824USD
- 2026-12-29: 92.65843033332824USD
- 2026-12-30: 97.5802628692627USD
- 2026-12-31: 104.70309061393738USD
- 2027-01-01: 106.59093380050659USD
- 2027-01-02: 106.77348521995545USD
- 2027-01-03: 93.9617561882019USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Minimiålder för att checka in under springbreak är 18.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare och rökdetektor.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Enligt policy kan vissa bokningar för gruppevenemang eller fester, inklusive svensexor och möhippor, nekas.
- Upp till 2 barn, 9 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Endast registrerade gäster är tillåtna på boendets rum.
- Djur och assistanshundar är ej tillåtna.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Avgift för frukost enligt egen beställning: MXN 180 för vuxna och MXN 120 för barn
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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