Name: Holiday Inn Express Hotel & Suites Cherokee-Casino by IHG
Address: 376 Painttown Road, Cherokee, North Carolina, USA, Cherokee, North Carolina, US
Price range: 101 $–401 $ per night
Rating: 8.13

Was Gäste sagen

Im Holiday Inn Express Hotel & Suites Cherokee-Casino by IHG loben Reisende durchgehend die fußläufige Lage zum Harrah's Casino und das freundliche, hilfsbereite Personal. Gleichzeitig wird auf gute kostenlose Frühstücke hingewiesen, während die Zimmer teilweise in die Jahre gekommen sind und es hinsichtlich Sauberkeit und Instandhaltung gemischte Erfahrungen gibt.

Viele Gäste empfanden die Betten als bequem und die Zimmer als geräumig, obwohl Lärm von benachbarten Zimmern oder belebten Bereichen störend sein kann. Mehrere Bewertungen erwähnen begrenzte Parkmöglichkeiten und gelegentliche Verzögerungen oder Probleme beim Check-in, während in einigen Zimmern Instandhaltungsprobleme wie abblätternde Badewannen oder muffige Gerüche auftreten. Insgesamt eignet sich das Hotel gut als praktische Basis für Casino-Besuche, wobei das Preis-Leistungs-Verhältnis von Ihrer Toleranz gegenüber einem älteren Gebäude abhängt.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Ausstattung ist einfach: Der Außenpool wird geschätzt, aber die Parkplätze können zu Stoßzeiten begrenzt sein. Das Fitnessstudio und das WLAN erhalten gemischte Rückmeldungen, und gelegentliche Wartungs- oder Reparaturarbeiten am Dach haben Lärm verursacht.

Reinigung

Die Sauberkeit ist uneinheitlich: Viele Gäste fanden die Zimmer sehr sauber, während andere Probleme wie schmutzige Badewannen, muffige Gerüche oder Ungeziefer meldeten.

Zimmer

Die Zimmer sind im Allgemeinen geräumig und viele Gäste empfanden die Betten als bequem, obwohl die Einrichtung stellenweise veraltet wirkt. Lärm von benachbarten Zimmern oder Fluren wird gemeldet, und einige Matratzen oder Fernseher im Zimmer wirkten abgenutzt oder klein.

Dienstleistung

Der Service wird häufig als freundlich und zuvorkommend gelobt, insbesondere an der Rezeption und beim Frühstück. Mehrere Bewertungen weisen jedoch auf Verzögerungen beim Check-in, uneinheitliche Reaktionen auf Probleme sowie gelegentliche Engpässe bei Handtüchern oder der Reinigung hin.

Ähnliche Gästebewertungen

8

Grit

26. Juli 2024

·

Aufenthalt am 1 Nacht

Check In took longer while the rooms where not ready at 3pm

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6

Dana

19. Juni 2024

·

Aufenthalt am 2 Nächte

The rooms here were okay, not as nice as most Holiday Inns, but the staff at check in were friendly. The casino is right across the road and an easy walk. We actually went there to gamble and eat the first night. However, the next morning when we were preparing to leave our room to eat, we discovered my wife’s purse had been stolen from her suitcase. We notified the front desk and the manager. They examined our door lock, asked us about the purse, its location, color, etc. The electronic exam of the door lock showed our departure and arrival back to the room, but no there’s. I asked if the master key cards show, and was told they didn’t. I told them to check their cameras and see who came into the room while we were out. The manager never got back to me. When we returned to our room late the second night, we found my wife’s purse had been returned and placed back in her luggage. Someone had once again, entered our room without our permission, this time to return the item stolen. The manager never came back with any information on her investigation. We definitely will not be staying here on future trips to Cherokee.

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4

Emily

6. Juli 2025

·

Aufenthalt am 1 Nacht

My husband and I stayed on 7/4, arriving after 11pm. The staff were not logged in and didn’t seem interested in logging in to get me into my room. The woman passed the buck to the gentleman who said he also wasn’t logged in. There was no offer of assistance to the room or questions if we needed any assistance. It was like being there was a nuisance. The night was awful. The curtains are not long enough to block out light, and the door lets in a full rectangle of blinding light. Even with sleep masks, it was very difficult to find darkness. The noise was quite intense. I can understand July 4th, but to not reign in the noise in the establishment seems ridiculous.

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10

Marion

27. Aug. 2025

·

Aufenthalt am 2 Nächte

The greeting agent (Elisa?spelling) was very friendly and helpful. She got me checked in and reviewed elements of my stay. During my stay Shauna was helpful and friendly by greeting me each day as I passed by. She was helpful when I asked questions. The breakfast was excellent (like what I fixed at home).

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10

Andy

13. Nov. 2025

·

Aufenthalt am 3 Nächte

Erin at the front desk was wonderful. The entire staff at breakfast were friendly, efficient and professional.

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10

Drew

15. Sept. 2024

·

Aufenthalt am 1 Nacht

Several of the employees went out of their way to greet us throughout the stay. Property is clean and convenient to the Casino. I did have an issue with leaving some personal property in the room that was valuable after we checked out. Upon calling a few hours later, the management helped secure this for me until I could pick up the following day. Good to know that kindness and honesty are still alive and we are grateful to the staff.

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8

Scotty

19. Juli 2025

·

Aufenthalt am 1 Nacht

I was very disappointed that I had to wait 1hour and 30 minutes for the 3pm check-in. They did not accommodate me with anything to address their shortcoming.

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2

Christy

17. Juli 2023

·

Aufenthalt am 1 Nacht

We were traveling with 2 adults and 2 children. We booked the King suite that sleeps 4 people with pull out couch. We paid nearly $300 for this room. Everything was lovely in the hotel itself. The problem came when I went to get linens for the pull out couch-was told I could only have one pillow. Even though the couch was for 2 people. I then explained that I had 2 children and had paid extra for the room for 4 people the GENERAL MANAGER DOUG TAYLOR said no. Then I asked for the complimentary rollaway bed and was again denied that. I had to BEG for a pillow. Finally he said “fine, I will give YOU a pillow and then tell the next guest they cannot have a pillow because YOU took it” and stormed off. It was humiliating and frustrating since it was a financial burden to even be at this hotel but then to be treated like that. I then called my husband and he came down and was treated the same-he recorded the incident for proof. I then called Expedia and they argued with me that I didn’t have the room I booked even though my kids were sleeping in said pullout couch and my receipt had on it “King suite with additional living area, sleeps 4” so Robert with Expedia would also do nothing to make this right. The whole thing was frustrating and left a bad taste in my mouth for this establishment and for Expedia. I spoke with the morning manager about the incident and she apologized but again, nothing was done to make it right.

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4

Susan

11. Juli 2025

·

Aufenthalt am 3 Nächte

4pm in the afternoon and no one has cleaned our room and this happened TWO DAYS in a row. Had to ask for towels, etc.

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10

Debra K

21. März 2023

·

Aufenthalt am 1 Nacht

Outstanding front desk staff. Spouse had a health emergency which required a ER visit. All the night/day staff went above and beyond what they had to. No problem extending our stay. Offered to provide any assistance we needed. Checked in to see how spouse was. At exit, asked spouse how he was feeling and wished him well. Would definitely recommend.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Fußläufige Lage direkt gegenüber dem Harrah's Cherokee Casino und verkehrsgünstig zu den Sehenswürdigkeiten der Umgebung. Einige Gäste erwähnen starken Verkehr und gelegentlichen Lärm von der geschäftigen Umgebung.

Gastronomie

Das Frühstück wird weithin für seine Wärme, seine gute Bestückung und sein freundliches Personal gelobt. Eine Minderheit empfand es als durchschnittlich oder eintönig, und es gab gelegentliche Geräteprobleme oder fehlende Artikel.

Monat	Durchschnittspreis
Januar	130 $
Februar	139 $
März	148 $
April	149 $
Mai	147 $
Juni	125 $
Juli	131 $
August	161 $
September	134 $
Oktober	180 $
November	141 $
Dezember	136 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $107	15 $106	16 $105	17 $116	18 $184	19 $318
20 $108	21 $108	22 $113	23 $109	24 $109	25 $216	26 $287
27 $134	28 $119	29 $109	30 $109

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $109	2 $303	3 $267
4 $114	5 $114	6 $115	7 $114	8 $114	9 $319	10 $319
11 $108	12 $116	13 $120	14 $120	15 $120	16 $271	17 $271
18 $133	19 $133	20 $136	21 $136	22 $136	23 $347	24 $325
25 $101	26 $401	27 $401	28 $196	29 $395	30 $271	31 $294

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Standardzimmer, 2 Queen-Betten

Standardzimmer

Suite, 2 Queen-Betten, Bergblick

Standardzimmer, 1 King-Bett, barrierefrei (Comms Accessible. Roll-In Shower)

Suite, 1 King-Bett (Additional Living Area)

Standardzimmer, 1 King-Bett, barrierefrei (Communication, Accessible Tub)

Standardzimmer, 1 King-Bett

Suite, 2 Queen-Betten (Additional Living Area)

Suite, 2 Queen-Betten, barrierefrei (Mobility, Accessible Tub)

Standardzimmer, 1 King-Bett (Extra Floor Space)

Gästebewertungen

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Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

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