DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash

May2026, they are renovating…no ice machines, no laundry, everything is a mess! Front desk lady at night was very rude, I guess I would be too if everyone on the basketball trip asking for laundry and ice. Nothing close by. Pictures are fake, don’t fall for it. Room was clean, but old furniture, stained, didn’t sleep on pull out bc of bad stains. Spend the extra and stay somewhere else, save the heartache.

Was not greeted or offered a cookie just asked for my id and cc. Was told nothing about breakfast where it was or if it had a price. The next day we went to eat and was asked for $19.99 each and when I tell you this was basic motel breakfast food that's being generous. We politely declined and left before eating anything. They are doing construction and construction people had a door tied open next to our room to the outside it remained tied open after they left I called the desk and asked if they could close it as it's a security risk anyone off the street can just walk in here it typically takes a room key to open they agreed this was at like 8pm went out at 11pm still opened I untied and shut myself . The whole place feels old and shady even the breakfast attendant didn't have the nicest things to say about the new ownership

Under construction and expecting full payment for 7 day stay, I stayed 1 day and checked out. Rooms dated, dirty, falling apart. They were renovating the reception area, I think they need to do the rooms first. Avoid at all costs, you have been warned. Never again. This place is bringing down the DoubleTree reputation.

Breakfast $20 not worth it. Contant mix up of my reservation AFTER I was already there for 24 hours. Most bedroom electric plug did not work. Tv and remote did not work. No local channels. Glue smell in the exit hallway. Room phone did not work.

The hotel is going through remodeling so it is a construction zone so not very appealing right now. We were put in one of the older rooms and had to change rooms because none of the TVS were working. The front desk was nice and even allowed us to have a late departure because of the inconvenience.