Sofitel La Reserva Cardales
$180
/ night
Avg. for September
Prices for Sofitel La Reserva Cardales
Select dates to see prices and availability
$180
/ night
Avg. for September
Monthly average prices
Nightly prices at Sofitel La Reserva Cardales average $180 in September, the cheapest month, and $262 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $225 |
| February | $233 |
| March | $239 |
| April | $230 |
| May | $248 |
| June | $238 |
| July | $262 |
| August | $250 |
| September | $180 |
| October | $185 |
| November | $217 |
| December | $226 |
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Sep · $180
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Most expensive: July (~$262)
Cheapest: September (~$180)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This hotel also...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Campana? This hotel has 48438 square feet (4500 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.
Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.
Rooms
Make yourself at home in one of the 159 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with separate bathtubs and showers feature bidets and hair dryers.
Location
Located in Campana, Sofitel La Reserva Cardales is connected to the convention center, a 1-minute drive from Ciervo de los Pantanos National Park and 10 minutes from Temaiken Biopark. This family-friendly hotel is 17.8 mi (28.6 km) from Hospital Universitario Austral and 18.1 mi (29.2 km) from Tortugas Open Mall.
What's nearby
Ciervo de los Pantanos National Park(0.4 miles)
Escobar Clock Tower(8.1 miles)
Temaiken Biopark(9.2 miles)
Museo del Tren(9.6 miles)
Roberto Rocca Urban Park(9.7 miles)
Italy Square(10.2 miles)
Palacio Municipal de Campana(10.3 miles)
Eduardo Costa Square(10.3 miles)
Teatro Pedro Barbero(10.4 miles)
Pequena Holanda(10.5 miles)
Automobile Museum(10.5 miles)
Cabildo(10.7 miles)
Museo Ferroviario de Campana(10.8 miles)
Las Palmas Shopping Center(16.7 miles)
Rush Pilar(16.8 miles)
The preferred airport for Sofitel La Reserva Cardales is Ministro Pistarini Intl. Airport (EZE)(52.8 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk
Location
Ruta Panamericana Nr. 9 Km 61, Campana, Argentina
Ciervo de los Pantanos National Park (0.4 miles)
Escobar Clock Tower (8.1 miles)
Temaiken Biopark (9.2 miles)
Museo del Tren (9.6 miles)
Roberto Rocca Urban Park (9.7 miles)
Italy Square (10.2 miles)
Room options
10
Deluxe Room, 2 Twin Beds
Room details
2 Twin Beds
Sleeps 2
560 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
14
Superior Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
560 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
9
Superior Room, 2 Twin Beds
Room details
2 Twin Beds
Sleeps 2
560 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
7
Junior Suite, 1 King Bed
Room details
1 King Bed
Sleeps 2
646 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
12
Executive Suite, 1 King Bed
Room details
1 King Bed
Sleeps 2
1076 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
10
Deluxe Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
560 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
Guest reviews of Sofitel La Reserva Cardales
8.1
Very good
Based on 620 verified reviews
Who stays here?
Business
21%
Couple
48%
Family
22%
Group
5%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Sofitel La Reserva Cardales, guests praise the scenic setting, spacious lake-view rooms, and friendly staff, while many also report slow or limited dining service, check-in delays, and billing or tax surprises that dilute the upscale promise.
Read moreWas this helpful?
What guests think
At Sofitel La Reserva Cardales, guests praise the scenic setting, spacious lake-view rooms, and friendly staff, while many also report slow or limited dining service, check-in delays, and billing or tax surprises that dilute the upscale promise.
Breakfast frequently stands out, and several reviews highlight the pleasant pools and lake activities. Common complaints include worn furnishings, faulty air conditioning, broken locks or elevators, and areas of the property needing cleaning or repair. Expect a relaxing escape with uneven execution.
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AI-generated summary based on recent guest reviews
Facilities
Grounds, pools, and the lake setting are attractive, and some enjoy activities like kayaking and games. Many also cite maintenance issues (elevators, spa whirlpools, pool cleanliness/temperature, missing tiles), unstaffed or missing poolside service, and occasional facility closures.
Related guest reviews
6
Jonathan
Apr 28, 2025
·
Stayed 1 night
Elevator wasn’t working. Did not received the complimentary champagne as advertised. Many area need new paint. Half the whirlpools didn’t work in spa area. This place needs new management asap. The overall experience felt like the management didn’t care and don’t understand the industry.
Elevator wasn’t working. Did not received the complimentary champagne as advertised. Many area need new paint. Half the whirlpools didn’t work in spa area. This place needs new management asap. The overall experience felt like the management didn’t care and don’t understand the industry.
10
Santiago
Jun 5, 2025
·
Stayed 1 night
La primera vez que fui y es un lujo!! Bowling, ping pong, pool y mas juegos todo incluido con la estadia, mas actividades acuaticas, la comida un 10 muy buenos chef, el staff siempre atento nos trataron como reyes y me reconocieron el estado VIP de expedia entonces tuve una botella de Sparkling White Wine gratis. Volveria sin dudas
La primera vez que fui y es un lujo!! Bowling, ping pong, pool y mas juegos todo incluido con la estadia, mas actividades acuaticas, la comida un 10 muy buenos chef, el staff siempre atento nos trataron como reyes y me reconocieron el estado VIP de expedia entonces tuve una botella de Sparkling White Wine gratis. Volveria sin dudas
10
Alvaro
Dec 9, 2022
·
Stayed 1 night
El entorno es excepcional. Las piscinas son muy buenas. El personal es amabilísimo.
El entorno es excepcional. Las piscinas son muy buenas. El personal es amabilísimo.
2
Matias
Feb 19, 2025
·
Stayed 2 nights
When I arrived and the room key did not work as well as the balcony door, it was broken. I was forced to pay taxes upon arrival which was not clear at the moment of the reservation, incurring in an extra cost not planned. Lastly, on the 18th my plan was to stay all day in the facility after check out, but I was advised that same day that due to a private event all facilities were closed. If I knew beforehand I wouldn’t have chosen this hotel, I lost a whole vacation day
When I arrived and the room key did not work as well as the balcony door, it was broken. I was forced to pay taxes upon arrival which was not clear at the moment of the reservation, incurring in an extra cost not planned. Lastly, on the 18th my plan was to stay all day in the facility after check out, but I was advised that same day that due to a private event all facilities were closed. If I knew beforehand I wouldn’t have chosen this hotel, I lost a whole vacation day
8
Patricia
Oct 28, 2024
·
Stayed 2 nights
La habitación muy grande con buen baño, cama enorme y cómoda. Pileta exterior necesita mayor limpieza y cuidado. El hotel hermoso pero le falta mantenimiento. Los sillones son viejos y se hunden al sentarse.La cena buena pero muy lento el servicio. La atención de Jesús en mesa de entrada excelente.
La habitación muy grande con buen baño, cama enorme y cómoda. Pileta exterior necesita mayor limpieza y cuidado. El hotel hermoso pero le falta mantenimiento. Los sillones son viejos y se hunden al sentarse.La cena buena pero muy lento el servicio. La atención de Jesús en mesa de entrada excelente.
6
Ricardo
Feb 12, 2023
·
Stayed 2 nights
Very disappointed with a hotel that charges 500 USD the night. The beds are awfully soft and left me and my wife with back pain. The big pool is ice cold, even though the city had been in 30+ Celsius for several weeks (I heard from a friend it’s always like this). The facilities in general are worn out and need maintenance ASAP (the pool that has mosaic tiles had an impressive amount of tiles missing). Also, there should be small tables by the lounges in the pool to put stuff or even food or drinks and there is none. The room which is huge had a small tv proportionally to the wall. The stuff is friendly, but there is a lack of training and corporate treatment. They all seem to be doing things differently without a corporate homogeneous, uniform way of acting with guests. The kayak experience is lame, as they only let you paddle for about 150m, because the rest of the lagoon is restricted. There’s a general sense of poor service, I.e. the bathroom near the pool had no soap. And they charge you in USD, and convert it to pesos at their own rate, which ends up being more expensive than anyone can plan. It should be the other way around. Again, very dissatisfied.
Very disappointed with a hotel that charges 500 USD the night. The beds are awfully soft and left me and my wife with back pain. The big pool is ice cold, even though the city had been in 30+ Celsius for several weeks (I heard from a friend it’s always like this). The facilities in general are worn out and need maintenance ASAP (the pool that has mosaic tiles had an impressive amount of tiles missing). Also, there should be small tables by the lounges in the pool to put stuff or even food or drinks and there is none. The room which is huge had a small tv proportionally to the wall. The stuff is friendly, but there is a lack of training and corporate treatment. They all seem to be doing things differently without a corporate homogeneous, uniform way of acting with guests. The kayak experience is lame, as they only let you paddle for about 150m, because the rest of the lagoon is restricted. There’s a general sense of poor service, I.e. the bathroom near the pool had no soap. And they charge you in USD, and convert it to pesos at their own rate, which ends up being more expensive than anyone can plan. It should be the other way around. Again, very dissatisfied.
6
Vanina
May 25, 2025
·
Stayed 1 night
El entorno es muy bonito, no obstante creo que le falta mantenimiento (perdió el esplendor de años atrás). La habitación no tenía amenities (sólo dejan toallas y jabón) y si necesitas algo extra hay que pedirlo aparte. Al manipular la ducha se salía el grifo, estaba vencido. Si bien el exterior es muy bonito, está limitado para hacer actividades aeróbicas porque cerraron el barrio, por ende queda muy acotado. Por último el desayuno es variado y bueno pero faltaba personal en hora pico y había una fila de más de 40 personas esperando porque las mesas vacías no estaban listas. El recepcionista se ocupaba de recibir a la gente y limpiar las mesas al mismo tiempo.
El entorno es muy bonito, no obstante creo que le falta mantenimiento (perdió el esplendor de años atrás). La habitación no tenía amenities (sólo dejan toallas y jabón) y si necesitas algo extra hay que pedirlo aparte. Al manipular la ducha se salía el grifo, estaba vencido. Si bien el exterior es muy bonito, está limitado para hacer actividades aeróbicas porque cerraron el barrio, por ende queda muy acotado. Por último el desayuno es variado y bueno pero faltaba personal en hora pico y había una fila de más de 40 personas esperando porque las mesas vacías no estaban listas. El recepcionista se ocupaba de recibir a la gente y limpiar las mesas al mismo tiempo.
8
marcelo
Dec 26, 2024
·
Stayed 2 nights
the hotel is excellent, the cleanliness and maintenance very good, swimming pool and landscape amazing, however the food is expensive and average, you can spend almost an hour just to get one sandwich, and don't have food service in the swimming pool. the restaurant is very poor, however The SPA even though a little bit expensive is Outstanding
the hotel is excellent, the cleanliness and maintenance very good, swimming pool and landscape amazing, however the food is expensive and average, you can spend almost an hour just to get one sandwich, and don't have food service in the swimming pool. the restaurant is very poor, however The SPA even though a little bit expensive is Outstanding
10
ALEJANDRA
Dec 20, 2025
·
Stayed 1 night
El desayuno excelente, inclusive yo no como gluten y había muchas opciones saludables y además me trajeron alimentos sin Tacc. La pileta divina y el servicio en general muy bueno en todas las areas
El desayuno excelente, inclusive yo no como gluten y había muchas opciones saludables y además me trajeron alimentos sin Tacc. La pileta divina y el servicio en general muy bueno en todas las areas
6
Leonardo
Dec 13, 2024
·
Stayed 1 night
Está muy venido abajo. El servicio es malo, fuimos con tres parejas un jueves y no tienen nadie que atienda en el Pool bar, ni siquiera alguien que atienda en el área piscina. Si querías un trago había que ir al restaurant muy incómodo. Se cortó la luz. Cenamos en el restaurant y el servicio era malo y la comida no era rica, y encima carísimo. No vale lo que cobran.
Está muy venido abajo. El servicio es malo, fuimos con tres parejas un jueves y no tienen nadie que atienda en el Pool bar, ni siquiera alguien que atienda en el área piscina. Si querías un trago había que ir al restaurant muy incómodo. Se cortó la luz. Cenamos en el restaurant y el servicio era malo y la comida no era rica, y encima carísimo. No vale lo que cobran.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some praise impeccable cleaning, while others report dirty balconies or rooms, flies in dining areas, stained bedding, and outdoor or pool areas needing better upkeep.
Related guest reviews
4
Silvia
Feb 1, 2022
·
Stayed 2 nights
Faltó servicio de todo tipo dada la categoría y costo del hotel. El servicio de limpieza golpeo la puerta de nuestra habitación 9am para ver si la podían limpiar, nunca nos pasó esto... que nos despertaran para limpiar. El balcón de la habitación estaba muy sucio, los sillones rotos y falto de decoración.
Faltó servicio de todo tipo dada la categoría y costo del hotel. El servicio de limpieza golpeo la puerta de nuestra habitación 9am para ver si la podían limpiar, nunca nos pasó esto... que nos despertaran para limpiar. El balcón de la habitación estaba muy sucio, los sillones rotos y falto de decoración.
2
Dean
Jul 21, 2025
·
Stayed 1 night
I planned a one-night, romantic getaway with my wife, but Sofitel had other plans. First, this is supposed to be a 4 star resort, yet nobody greeted or open the door to welcome us. Upon check in, I asked about a restaurant for a romantic dinner. The front desk strongly suggested the hotel’s. After we checked in, they let us know our room was not ready yet and would be a few minutes. I thought that meant they were preparing it for our stay. 45 minutes later, we were given our room. Inside, it was hot - over 28 degrees. Immediately, I turned on the air conditioning to cool it down. The room was also a bit dirty. Clearly, not up to standards. After a half hour, the room had not cooled down, so we called the front desk. They told us to wait 20 minutes more and call back. We left and came back an hour later… still hot. We contacted the front desk again and they sent maintenance up to fix it. Which they somewhat did. It worked, but not well. A few hours later, we went down for our romantic dinner. The restaurant was brightly lit and there were children at every table. Plus, it was a buffet with a choice of four dishes. The cost of dinner was right about what I planed to spend for a nice, romantic dinner. Not for a buffet surrounded by kids running around. The dinner could not have been less romantic and we could not have been more misled. That night, the room was warm and stuffy and neither of us slept well.
I planned a one-night, romantic getaway with my wife, but Sofitel had other plans. First, this is supposed to be a 4 star resort, yet nobody greeted or open the door to welcome us. Upon check in, I asked about a restaurant for a romantic dinner. The front desk strongly suggested the hotel’s. After we checked in, they let us know our room was not ready yet and would be a few minutes. I thought that meant they were preparing it for our stay. 45 minutes later, we were given our room. Inside, it was hot - over 28 degrees. Immediately, I turned on the air conditioning to cool it down. The room was also a bit dirty. Clearly, not up to standards. After a half hour, the room had not cooled down, so we called the front desk. They told us to wait 20 minutes more and call back. We left and came back an hour later… still hot. We contacted the front desk again and they sent maintenance up to fix it. Which they somewhat did. It worked, but not well. A few hours later, we went down for our romantic dinner. The restaurant was brightly lit and there were children at every table. Plus, it was a buffet with a choice of four dishes. The cost of dinner was right about what I planed to spend for a nice, romantic dinner. Not for a buffet surrounded by kids running around. The dinner could not have been less romantic and we could not have been more misled. That night, the room was warm and stuffy and neither of us slept well.
10
Alejandra Margarita
Dec 13, 2025
·
Stayed 1 night
El personal muy amable y atentos a todo. Impecable limpieza, la habitacion impecable , enirme con todos los servicios y excelente vista al lago. La sensacion de estar en el Caribe.
El personal muy amable y atentos a todo. Impecable limpieza, la habitacion impecable , enirme con todos los servicios y excelente vista al lago. La sensacion de estar en el Caribe.
8
Diego
Jun 1, 2022
·
Stayed 1 night
Estuvo bien,pero el cubre colchón en horrible estado,lleno de manchas de vaya a saber que…en realidad si se de que.pero se lavan,se pueden cambiar.cortina de ventana del baño rota,y la habitación que era de las q estaba mas sobre la ruta,se sentía los camiones y vehículos horriblemente!
Estuvo bien,pero el cubre colchón en horrible estado,lleno de manchas de vaya a saber que…en realidad si se de que.pero se lavan,se pueden cambiar.cortina de ventana del baño rota,y la habitación que era de las q estaba mas sobre la ruta,se sentía los camiones y vehículos horriblemente!
8
Patricia
Oct 28, 2024
·
Stayed 2 nights
La habitación muy grande con buen baño, cama enorme y cómoda. Pileta exterior necesita mayor limpieza y cuidado. El hotel hermoso pero le falta mantenimiento. Los sillones son viejos y se hunden al sentarse.La cena buena pero muy lento el servicio. La atención de Jesús en mesa de entrada excelente.
La habitación muy grande con buen baño, cama enorme y cómoda. Pileta exterior necesita mayor limpieza y cuidado. El hotel hermoso pero le falta mantenimiento. Los sillones son viejos y se hunden al sentarse.La cena buena pero muy lento el servicio. La atención de Jesús en mesa de entrada excelente.
2
Gabriela
Oct 5, 2024
·
Stayed 1 night
La experiencia muy mala Desde la recepción y lo peor de todo el check out donde me negaron un comprobante de cancelación de la garantía que aún no sé si me han realizado El hotel muy mal mantenido y sucias las habitaciones y todos los espacios
La experiencia muy mala Desde la recepción y lo peor de todo el check out donde me negaron un comprobante de cancelación de la garantía que aún no sé si me han realizado El hotel muy mal mantenido y sucias las habitaciones y todos los espacios
8
marcelo
Dec 26, 2024
·
Stayed 2 nights
the hotel is excellent, the cleanliness and maintenance very good, swimming pool and landscape amazing, however the food is expensive and average, you can spend almost an hour just to get one sandwich, and don't have food service in the swimming pool. the restaurant is very poor, however The SPA even though a little bit expensive is Outstanding
the hotel is excellent, the cleanliness and maintenance very good, swimming pool and landscape amazing, however the food is expensive and average, you can spend almost an hour just to get one sandwich, and don't have food service in the swimming pool. the restaurant is very poor, however The SPA even though a little bit expensive is Outstanding
6
Alejandro
Dec 16, 2025
·
Stayed 1 night
muchas moscas en el lugar inclusive en el restaurante mientras comias
muchas moscas en el lugar inclusive en el restaurante mientras comias
8
Susana
Jan 7, 2022
·
Stayed 1 night
Muy buena la limpieza 🆗
Muy buena la limpieza 🆗
6
Gonzalo
Feb 3, 2025
·
Stayed 3 nights
It needs more maintenance, in-depth and daily. How to be, the lock of the room broke, the elevator too. In a water mirror there was a dead pigeon, we had to notify the reception and only there they took it out
It needs more maintenance, in-depth and daily. How to be, the lock of the room broke, the elevator too. In a water mirror there was a dead pigeon, we had to notify the reception and only there they took it out
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious with comfortable beds and many offer lake views. Recurring issues include weak or nonfunctional air conditioning, dated furnishings or very soft/sagging beds, maintenance quirks (locks, outlets, lighting), occasional road noise, and some missing amenities like a coffee maker.
Related guest reviews
6
Igone
Nov 4, 2024
·
Stayed 4 nights
Property is beautiful but not needs a lot of maintenance. The room was very big but the furniture is old, barely any hangers for clothing. Did not feel like a luxury hotel.
Property is beautiful but not needs a lot of maintenance. The room was very big but the furniture is old, barely any hangers for clothing. Did not feel like a luxury hotel.
2
Dean
Jul 21, 2025
·
Stayed 1 night
I planned a one-night, romantic getaway with my wife, but Sofitel had other plans. First, this is supposed to be a 4 star resort, yet nobody greeted or open the door to welcome us. Upon check in, I asked about a restaurant for a romantic dinner. The front desk strongly suggested the hotel’s. After we checked in, they let us know our room was not ready yet and would be a few minutes. I thought that meant they were preparing it for our stay. 45 minutes later, we were given our room. Inside, it was hot - over 28 degrees. Immediately, I turned on the air conditioning to cool it down. The room was also a bit dirty. Clearly, not up to standards. After a half hour, the room had not cooled down, so we called the front desk. They told us to wait 20 minutes more and call back. We left and came back an hour later… still hot. We contacted the front desk again and they sent maintenance up to fix it. Which they somewhat did. It worked, but not well. A few hours later, we went down for our romantic dinner. The restaurant was brightly lit and there were children at every table. Plus, it was a buffet with a choice of four dishes. The cost of dinner was right about what I planed to spend for a nice, romantic dinner. Not for a buffet surrounded by kids running around. The dinner could not have been less romantic and we could not have been more misled. That night, the room was warm and stuffy and neither of us slept well.
I planned a one-night, romantic getaway with my wife, but Sofitel had other plans. First, this is supposed to be a 4 star resort, yet nobody greeted or open the door to welcome us. Upon check in, I asked about a restaurant for a romantic dinner. The front desk strongly suggested the hotel’s. After we checked in, they let us know our room was not ready yet and would be a few minutes. I thought that meant they were preparing it for our stay. 45 minutes later, we were given our room. Inside, it was hot - over 28 degrees. Immediately, I turned on the air conditioning to cool it down. The room was also a bit dirty. Clearly, not up to standards. After a half hour, the room had not cooled down, so we called the front desk. They told us to wait 20 minutes more and call back. We left and came back an hour later… still hot. We contacted the front desk again and they sent maintenance up to fix it. Which they somewhat did. It worked, but not well. A few hours later, we went down for our romantic dinner. The restaurant was brightly lit and there were children at every table. Plus, it was a buffet with a choice of four dishes. The cost of dinner was right about what I planed to spend for a nice, romantic dinner. Not for a buffet surrounded by kids running around. The dinner could not have been less romantic and we could not have been more misled. That night, the room was warm and stuffy and neither of us slept well.
4
Marcos
Jan 15, 2022
·
Stayed 1 night
No funciono el aire acondicionado en el cuarto. El servicio de comida en la piscina cerró cerca de las 18.
No funciono el aire acondicionado en el cuarto. El servicio de comida en la piscina cerró cerca de las 18.
10
Alejandra Margarita
Dec 13, 2025
·
Stayed 1 night
El personal muy amable y atentos a todo. Impecable limpieza, la habitacion impecable , enirme con todos los servicios y excelente vista al lago. La sensacion de estar en el Caribe.
El personal muy amable y atentos a todo. Impecable limpieza, la habitacion impecable , enirme con todos los servicios y excelente vista al lago. La sensacion de estar en el Caribe.
8
Diego
Jun 1, 2022
·
Stayed 1 night
Estuvo bien,pero el cubre colchón en horrible estado,lleno de manchas de vaya a saber que…en realidad si se de que.pero se lavan,se pueden cambiar.cortina de ventana del baño rota,y la habitación que era de las q estaba mas sobre la ruta,se sentía los camiones y vehículos horriblemente!
Estuvo bien,pero el cubre colchón en horrible estado,lleno de manchas de vaya a saber que…en realidad si se de que.pero se lavan,se pueden cambiar.cortina de ventana del baño rota,y la habitación que era de las q estaba mas sobre la ruta,se sentía los camiones y vehículos horriblemente!
8
Patricia
Oct 28, 2024
·
Stayed 2 nights
La habitación muy grande con buen baño, cama enorme y cómoda. Pileta exterior necesita mayor limpieza y cuidado. El hotel hermoso pero le falta mantenimiento. Los sillones son viejos y se hunden al sentarse.La cena buena pero muy lento el servicio. La atención de Jesús en mesa de entrada excelente.
La habitación muy grande con buen baño, cama enorme y cómoda. Pileta exterior necesita mayor limpieza y cuidado. El hotel hermoso pero le falta mantenimiento. Los sillones son viejos y se hunden al sentarse.La cena buena pero muy lento el servicio. La atención de Jesús en mesa de entrada excelente.
6
Ricardo
Feb 12, 2023
·
Stayed 2 nights
Very disappointed with a hotel that charges 500 USD the night. The beds are awfully soft and left me and my wife with back pain. The big pool is ice cold, even though the city had been in 30+ Celsius for several weeks (I heard from a friend it’s always like this). The facilities in general are worn out and need maintenance ASAP (the pool that has mosaic tiles had an impressive amount of tiles missing). Also, there should be small tables by the lounges in the pool to put stuff or even food or drinks and there is none. The room which is huge had a small tv proportionally to the wall. The stuff is friendly, but there is a lack of training and corporate treatment. They all seem to be doing things differently without a corporate homogeneous, uniform way of acting with guests. The kayak experience is lame, as they only let you paddle for about 150m, because the rest of the lagoon is restricted. There’s a general sense of poor service, I.e. the bathroom near the pool had no soap. And they charge you in USD, and convert it to pesos at their own rate, which ends up being more expensive than anyone can plan. It should be the other way around. Again, very dissatisfied.
Very disappointed with a hotel that charges 500 USD the night. The beds are awfully soft and left me and my wife with back pain. The big pool is ice cold, even though the city had been in 30+ Celsius for several weeks (I heard from a friend it’s always like this). The facilities in general are worn out and need maintenance ASAP (the pool that has mosaic tiles had an impressive amount of tiles missing). Also, there should be small tables by the lounges in the pool to put stuff or even food or drinks and there is none. The room which is huge had a small tv proportionally to the wall. The stuff is friendly, but there is a lack of training and corporate treatment. They all seem to be doing things differently without a corporate homogeneous, uniform way of acting with guests. The kayak experience is lame, as they only let you paddle for about 150m, because the rest of the lagoon is restricted. There’s a general sense of poor service, I.e. the bathroom near the pool had no soap. And they charge you in USD, and convert it to pesos at their own rate, which ends up being more expensive than anyone can plan. It should be the other way around. Again, very dissatisfied.
10
Loren
Nov 24, 2024
·
Stayed 2 nights
Beautiful room and bathroom. Great amenities and awesome breakfast!
Beautiful room and bathroom. Great amenities and awesome breakfast!
4
julia
Nov 10, 2023
·
Stayed 3 nights
I appreciate the helpful efforts of Matias and Antonella from the staff. However, I faced several issues during my stay, including a lack of privacy due to the bathroom window without a curtain. The non-functional air conditioning, absence of mirrors outside the bathroom, and an inconvenient room change to a lower-class triple room were disappointing. Additionally, the persistent key card problems further impacted my experience. Considering these issues, I found the hotel not worthy of its price and would not recommend it.
I appreciate the helpful efforts of Matias and Antonella from the staff. However, I faced several issues during my stay, including a lack of privacy due to the bathroom window without a curtain. The non-functional air conditioning, absence of mirrors outside the bathroom, and an inconvenient room change to a lower-class triple room were disappointing. Additionally, the persistent key card problems further impacted my experience. Considering these issues, I found the hotel not worthy of its price and would not recommend it.
6
Gonzalo
Sep 7, 2025
·
Stayed 1 night
Le falta manteniendo a las habitaciones. La cama vencida, muebles un poco deteriorados. El baño muy bien. La cerradura eléctrica con problemas para entrar a la habitación
Le falta manteniendo a las habitaciones. La cama vencida, muebles un poco deteriorados. El baño muy bien. La cerradura eléctrica con problemas para entrar a la habitación
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AI-generated summary based on recent guest reviews
Service
Staff are often described as friendly and attentive, but service delivery is inconsistent. Multiple reviews report slow or disorganized check-in, very slow restaurant service or unstaffed pool areas, and billing issues or unexpected taxes that sour the experience.
Related guest reviews
10
Mitchell
Sep 9, 2025
·
Stayed 3 nights
Great buffet breakfast! Super service.
Great buffet breakfast! Super service.
10
Elena
Aug 12, 2025
·
Stayed 2 nights
Quiero agradecer al hotel por la excelente atención y el servicio impecable. Desde el primer momento, todo el personal fue muy amable, atento y siempre dispuesto a ayudar en lo que necesitáramos. La recepción nos recibió con una sonrisa y gran predisposición, y cada persona, desde los mozos hasta quienes trabajan en las distintas áreas, demostraron una calidad humana admirable. Se nota que trabajan con dedicación y cariño, haciendo que la estadía sea cómoda y agradable. ¡Un placer haberme hospedado aquí, sin dudas lo recomiendo !
Quiero agradecer al hotel por la excelente atención y el servicio impecable. Desde el primer momento, todo el personal fue muy amable, atento y siempre dispuesto a ayudar en lo que necesitáramos. La recepción nos recibió con una sonrisa y gran predisposición, y cada persona, desde los mozos hasta quienes trabajan en las distintas áreas, demostraron una calidad humana admirable. Se nota que trabajan con dedicación y cariño, haciendo que la estadía sea cómoda y agradable. ¡Un placer haberme hospedado aquí, sin dudas lo recomiendo !
2
Melisa
Oct 14, 2025
·
Stayed 1 night
We have stayed here several times, this one was the last one, not coming back. VERY bad service, the room was not even ready, poorly maintained, none of our requests were taken into account, we were charged so much more than our reservation. Price-quality is a joke. There were unwarned construction going on, no even table lamps on the room, no spa access, all the common areas are closed ridiculously early and so on…very far from what it used to be. I do not recommend this place anymore, stay somewhere else where the customers matter.
We have stayed here several times, this one was the last one, not coming back. VERY bad service, the room was not even ready, poorly maintained, none of our requests were taken into account, we were charged so much more than our reservation. Price-quality is a joke. There were unwarned construction going on, no even table lamps on the room, no spa access, all the common areas are closed ridiculously early and so on…very far from what it used to be. I do not recommend this place anymore, stay somewhere else where the customers matter.
2
Denisse Nancy
Aug 23, 2025
·
Stayed 1 night
El checking era a las 3:00 de la tarde y nos dieron la habitación 5:30. La reserva era para seis personas y nos querían dar una habitación para cuatro y cobrar el desayuno Aparte. El personal de recepción muy mal predispuesto y faltando mucho respeto haciendo caras y gestos desafortunados. Inconcebible de pensar que tengamos una habitación con dos camas cuando éramos tres así todo no lo entendían y jamás estuvieron dispuestos a solucionar la situación aún así cuando le dije que uno iba a dormir en el piso. Que hicimos hablar con el manager y nos dijeron que no estaba cuando sí.
El checking era a las 3:00 de la tarde y nos dieron la habitación 5:30. La reserva era para seis personas y nos querían dar una habitación para cuatro y cobrar el desayuno Aparte. El personal de recepción muy mal predispuesto y faltando mucho respeto haciendo caras y gestos desafortunados. Inconcebible de pensar que tengamos una habitación con dos camas cuando éramos tres así todo no lo entendían y jamás estuvieron dispuestos a solucionar la situación aún así cuando le dije que uno iba a dormir en el piso. Que hicimos hablar con el manager y nos dijeron que no estaba cuando sí.
8
marcelo
Dec 26, 2024
·
Stayed 2 nights
the hotel is excellent, the cleanliness and maintenance very good, swimming pool and landscape amazing, however the food is expensive and average, you can spend almost an hour just to get one sandwich, and don't have food service in the swimming pool. the restaurant is very poor, however The SPA even though a little bit expensive is Outstanding
the hotel is excellent, the cleanliness and maintenance very good, swimming pool and landscape amazing, however the food is expensive and average, you can spend almost an hour just to get one sandwich, and don't have food service in the swimming pool. the restaurant is very poor, however The SPA even though a little bit expensive is Outstanding
10
Noel
Feb 13, 2024
·
Stayed 3 nights
Amazing place just 1 hour away from Buenos Aires City. Excellent for families and couples! Staff were amazing and super friendly.
Amazing place just 1 hour away from Buenos Aires City. Excellent for families and couples! Staff were amazing and super friendly.
6
Leonardo
Dec 13, 2024
·
Stayed 1 night
Está muy venido abajo. El servicio es malo, fuimos con tres parejas un jueves y no tienen nadie que atienda en el Pool bar, ni siquiera alguien que atienda en el área piscina. Si querías un trago había que ir al restaurant muy incómodo. Se cortó la luz. Cenamos en el restaurant y el servicio era malo y la comida no era rica, y encima carísimo. No vale lo que cobran.
Está muy venido abajo. El servicio es malo, fuimos con tres parejas un jueves y no tienen nadie que atienda en el Pool bar, ni siquiera alguien que atienda en el área piscina. Si querías un trago había que ir al restaurant muy incómodo. Se cortó la luz. Cenamos en el restaurant y el servicio era malo y la comida no era rica, y encima carísimo. No vale lo que cobran.
4
Adrian
May 17, 2025
·
Stayed 1 night
I was charge 21% IVA, in spite of the regulation that foreigners paying with credit card outside Argentina does not have to pay it, hotel is nice but the whole argument about this issue ruined the stay....
I was charge 21% IVA, in spite of the regulation that foreigners paying with credit card outside Argentina does not have to pay it, hotel is nice but the whole argument about this issue ruined the stay....
4
Cecilia
Aug 25, 2025
·
Stayed 2 nights
Todo estuvo muy bien hasta que llego el momento del pago ya que Expedia me informo un precio final por noche (de usd193) final $386 pero cuando fui a pagar desde el hotel me dicen que falta el iva cuando el precio era final en ningun lado decia mas impuestos excepto en la letra bien pero bien chiquita, me sentí engañada!!! ES UN ENGAÑO AL CLIENTE!!! Deberían poner en el precio final mas iva. La estadia que estuve bien despues te quitan las ganas de volver. De hecho si resevaba por el hotel cuando llame al final terminaba saliendo mas barato.
Todo estuvo muy bien hasta que llego el momento del pago ya que Expedia me informo un precio final por noche (de usd193) final $386 pero cuando fui a pagar desde el hotel me dicen que falta el iva cuando el precio era final en ningun lado decia mas impuestos excepto en la letra bien pero bien chiquita, me sentí engañada!!! ES UN ENGAÑO AL CLIENTE!!! Deberían poner en el precio final mas iva. La estadia que estuve bien despues te quitan las ganas de volver. De hecho si resevaba por el hotel cuando llame al final terminaba saliendo mas barato.
6
german
Dec 9, 2025
·
Stayed 1 night
el ckeck in impresentable.- nos diron la habitacion dos horas mas tarde.- nos dijeron que nos avisaban por wsap cuando estuviera lista.- enviamos varios mensajes para ver si nos acercabamos al loby y siempre contestaban que nos avisarian ellos.- luego de esperar dos hoas y no recibir respuestas nos acercamos -
el ckeck in impresentable.- nos diron la habitacion dos horas mas tarde.- nos dijeron que nos avisaban por wsap cuando estuviera lista.- enviamos varios mensajes para ver si nos acercabamos al loby y siempre contestaban que nos avisarian ellos.- luego de esperar dos hoas y no recibir respuestas nos acercamos -
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AI-generated summary based on recent guest reviews
Location
Scenic natural setting about an hour from Buenos Aires, with lake views and a peaceful atmosphere. A few mention confusing internal signage or limited outdoor circuits, and some rooms near the road can pick up traffic noise.
Related guest reviews
8
MONICA
Sep 1, 2025
·
Stayed 2 nights
La habitación, preciosa. El hotel y los alrededores lindos. La señalización interna para ir de un lado a otro, es escasa sí, y confusa. Fui con mi mamá de 89 años, la piscina interior es chica, el alrededor de la misma también. Mi mamá camina sin problemas, pero la Piscina no es accesible para gente grande y sin ayuda, no hubiera podido entrar. Nosotras intentamos cenar a las siete de la tarde, en ese horario sólo es posible hacerlo en el Bar, el mismo tenía la música, como si fuera un crucero malo del Caribe, y un televisor enorme, sacando una luz que lastimaba. En un sitio familiar es ese lugar está demás y no condice con el resto. Por suerte, quienes trabajan, son muy amables, y a pesar de qué estaban preparando el restaurant nos dejaron cenar allí
La habitación, preciosa. El hotel y los alrededores lindos. La señalización interna para ir de un lado a otro, es escasa sí, y confusa. Fui con mi mamá de 89 años, la piscina interior es chica, el alrededor de la misma también. Mi mamá camina sin problemas, pero la Piscina no es accesible para gente grande y sin ayuda, no hubiera podido entrar. Nosotras intentamos cenar a las siete de la tarde, en ese horario sólo es posible hacerlo en el Bar, el mismo tenía la música, como si fuera un crucero malo del Caribe, y un televisor enorme, sacando una luz que lastimaba. En un sitio familiar es ese lugar está demás y no condice con el resto. Por suerte, quienes trabajan, son muy amables, y a pesar de qué estaban preparando el restaurant nos dejaron cenar allí
8
Gabriel
Jun 23, 2024
·
Stayed 1 night
Muy tranquilo y ambiente agradable!!!
Muy tranquilo y ambiente agradable!!!
10
Alvaro
Dec 9, 2022
·
Stayed 1 night
El entorno es excepcional. Las piscinas son muy buenas. El personal es amabilísimo.
El entorno es excepcional. Las piscinas son muy buenas. El personal es amabilísimo.
10
Elisa
Mar 3, 2025
·
Stayed 1 night
La parquizacion es excelente. La vistas son maravillosas
La parquizacion es excelente. La vistas son maravillosas
8
Diego
Jun 1, 2022
·
Stayed 1 night
Estuvo bien,pero el cubre colchón en horrible estado,lleno de manchas de vaya a saber que…en realidad si se de que.pero se lavan,se pueden cambiar.cortina de ventana del baño rota,y la habitación que era de las q estaba mas sobre la ruta,se sentía los camiones y vehículos horriblemente!
Estuvo bien,pero el cubre colchón en horrible estado,lleno de manchas de vaya a saber que…en realidad si se de que.pero se lavan,se pueden cambiar.cortina de ventana del baño rota,y la habitación que era de las q estaba mas sobre la ruta,se sentía los camiones y vehículos horriblemente!
10
Nathan
Feb 10, 2026
·
Stayed 1 night
Love the restaurant, service, room, property, everything. My favorite place to stay in this area!
Love the restaurant, service, room, property, everything. My favorite place to stay in this area!
6
Vanina
May 25, 2025
·
Stayed 1 night
El entorno es muy bonito, no obstante creo que le falta mantenimiento (perdió el esplendor de años atrás). La habitación no tenía amenities (sólo dejan toallas y jabón) y si necesitas algo extra hay que pedirlo aparte. Al manipular la ducha se salía el grifo, estaba vencido. Si bien el exterior es muy bonito, está limitado para hacer actividades aeróbicas porque cerraron el barrio, por ende queda muy acotado. Por último el desayuno es variado y bueno pero faltaba personal en hora pico y había una fila de más de 40 personas esperando porque las mesas vacías no estaban listas. El recepcionista se ocupaba de recibir a la gente y limpiar las mesas al mismo tiempo.
El entorno es muy bonito, no obstante creo que le falta mantenimiento (perdió el esplendor de años atrás). La habitación no tenía amenities (sólo dejan toallas y jabón) y si necesitas algo extra hay que pedirlo aparte. Al manipular la ducha se salía el grifo, estaba vencido. Si bien el exterior es muy bonito, está limitado para hacer actividades aeróbicas porque cerraron el barrio, por ende queda muy acotado. Por último el desayuno es variado y bueno pero faltaba personal en hora pico y había una fila de más de 40 personas esperando porque las mesas vacías no estaban listas. El recepcionista se ocupaba de recibir a la gente y limpiar las mesas al mismo tiempo.
10
Noel
Feb 13, 2024
·
Stayed 3 nights
Amazing place just 1 hour away from Buenos Aires City. Excellent for families and couples! Staff were amazing and super friendly.
Amazing place just 1 hour away from Buenos Aires City. Excellent for families and couples! Staff were amazing and super friendly.
10
ROBERTO
Feb 23, 2024
·
Stayed 1 night
Es una propiedad única, en medio de la naturaleza, con una vista alucinante desde las áreas comunes. Algo imposible de encontrar en un hotel de está categoría cerca de Buenos Aires.
Es una propiedad única, en medio de la naturaleza, con una vista alucinante desde las áreas comunes. Algo imposible de encontrar en un hotel de está categoría cerca de Buenos Aires.
10
Cesar
Sep 30, 2022
·
Stayed 2 nights
10 puntos! Hermoso y pacifico lugar para descansar unos días. Faltaría que funcione el restaurant para que todo sea perfecto. Staff atento y amable.
10 puntos! Hermoso y pacifico lugar para descansar unos días. Faltaría que funcione el restaurant para que todo sea perfecto. Staff atento y amable.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised, but overall dining gets mixed reviews. Many note limited hours or outlets, slow service, average-to-poor quality for the price, no poolside service, and occasional issues like flies or a loud bar atmosphere.
Related guest reviews
8
MONICA
Sep 1, 2025
·
Stayed 2 nights
La habitación, preciosa. El hotel y los alrededores lindos. La señalización interna para ir de un lado a otro, es escasa sí, y confusa. Fui con mi mamá de 89 años, la piscina interior es chica, el alrededor de la misma también. Mi mamá camina sin problemas, pero la Piscina no es accesible para gente grande y sin ayuda, no hubiera podido entrar. Nosotras intentamos cenar a las siete de la tarde, en ese horario sólo es posible hacerlo en el Bar, el mismo tenía la música, como si fuera un crucero malo del Caribe, y un televisor enorme, sacando una luz que lastimaba. En un sitio familiar es ese lugar está demás y no condice con el resto. Por suerte, quienes trabajan, son muy amables, y a pesar de qué estaban preparando el restaurant nos dejaron cenar allí
La habitación, preciosa. El hotel y los alrededores lindos. La señalización interna para ir de un lado a otro, es escasa sí, y confusa. Fui con mi mamá de 89 años, la piscina interior es chica, el alrededor de la misma también. Mi mamá camina sin problemas, pero la Piscina no es accesible para gente grande y sin ayuda, no hubiera podido entrar. Nosotras intentamos cenar a las siete de la tarde, en ese horario sólo es posible hacerlo en el Bar, el mismo tenía la música, como si fuera un crucero malo del Caribe, y un televisor enorme, sacando una luz que lastimaba. En un sitio familiar es ese lugar está demás y no condice con el resto. Por suerte, quienes trabajan, son muy amables, y a pesar de qué estaban preparando el restaurant nos dejaron cenar allí
10
Mitchell
Sep 9, 2025
·
Stayed 3 nights
Great buffet breakfast! Super service.
Great buffet breakfast! Super service.
2
Dean
Jul 21, 2025
·
Stayed 1 night
I planned a one-night, romantic getaway with my wife, but Sofitel had other plans. First, this is supposed to be a 4 star resort, yet nobody greeted or open the door to welcome us. Upon check in, I asked about a restaurant for a romantic dinner. The front desk strongly suggested the hotel’s. After we checked in, they let us know our room was not ready yet and would be a few minutes. I thought that meant they were preparing it for our stay. 45 minutes later, we were given our room. Inside, it was hot - over 28 degrees. Immediately, I turned on the air conditioning to cool it down. The room was also a bit dirty. Clearly, not up to standards. After a half hour, the room had not cooled down, so we called the front desk. They told us to wait 20 minutes more and call back. We left and came back an hour later… still hot. We contacted the front desk again and they sent maintenance up to fix it. Which they somewhat did. It worked, but not well. A few hours later, we went down for our romantic dinner. The restaurant was brightly lit and there were children at every table. Plus, it was a buffet with a choice of four dishes. The cost of dinner was right about what I planed to spend for a nice, romantic dinner. Not for a buffet surrounded by kids running around. The dinner could not have been less romantic and we could not have been more misled. That night, the room was warm and stuffy and neither of us slept well.
I planned a one-night, romantic getaway with my wife, but Sofitel had other plans. First, this is supposed to be a 4 star resort, yet nobody greeted or open the door to welcome us. Upon check in, I asked about a restaurant for a romantic dinner. The front desk strongly suggested the hotel’s. After we checked in, they let us know our room was not ready yet and would be a few minutes. I thought that meant they were preparing it for our stay. 45 minutes later, we were given our room. Inside, it was hot - over 28 degrees. Immediately, I turned on the air conditioning to cool it down. The room was also a bit dirty. Clearly, not up to standards. After a half hour, the room had not cooled down, so we called the front desk. They told us to wait 20 minutes more and call back. We left and came back an hour later… still hot. We contacted the front desk again and they sent maintenance up to fix it. Which they somewhat did. It worked, but not well. A few hours later, we went down for our romantic dinner. The restaurant was brightly lit and there were children at every table. Plus, it was a buffet with a choice of four dishes. The cost of dinner was right about what I planed to spend for a nice, romantic dinner. Not for a buffet surrounded by kids running around. The dinner could not have been less romantic and we could not have been more misled. That night, the room was warm and stuffy and neither of us slept well.
8
BARBARA
Jan 11, 2023
·
Esperábamos más de una propiedad Sofitel: bastante deficiente en la oferta gastronómica: había sólo un restaurant disponible y la calidad de la comida y de los tragos muy mala y cara. Lo mismo para la comida del Room Service. La alternativa es ir a un restaurant italiano cerca de la propiedad que tampoco es bueno. Lo único bueno en lo gastronómico era la calidad de los panificados. Por todos lados hay detalles de mantenimiento y limpieza algo deficientes en la propiedad. Es bastante malo e inestable el Wifi. En lo positivo: muy cómoda la habitación, la cama, el baño. Nos tocó un lindísimo balcón con vista al lago. Lamentablemente todos los canales de la TV estaban traducidos al español y no estaba programado para elegir idioma original y el staff no nos pudo ayudar con esto. El staff en general fue muy agradable, muy atento y servicial. Nos hicieron unos masajes excelentes en el spa y muy linda la experiencia del remo en piragua por el lago.
Esperábamos más de una propiedad Sofitel: bastante deficiente en la oferta gastronómica: había sólo un restaurant disponible y la calidad de la comida y de los tragos muy mala y cara. Lo mismo para la comida del Room Service. La alternativa es ir a un restaurant italiano cerca de la propiedad que tampoco es bueno. Lo único bueno en lo gastronómico era la calidad de los panificados. Por todos lados hay detalles de mantenimiento y limpieza algo deficientes en la propiedad. Es bastante malo e inestable el Wifi. En lo positivo: muy cómoda la habitación, la cama, el baño. Nos tocó un lindísimo balcón con vista al lago. Lamentablemente todos los canales de la TV estaban traducidos al español y no estaba programado para elegir idioma original y el staff no nos pudo ayudar con esto. El staff en general fue muy agradable, muy atento y servicial. Nos hicieron unos masajes excelentes en el spa y muy linda la experiencia del remo en piragua por el lago.
4
Marcos
Jan 15, 2022
·
Stayed 1 night
No funciono el aire acondicionado en el cuarto. El servicio de comida en la piscina cerró cerca de las 18.
No funciono el aire acondicionado en el cuarto. El servicio de comida en la piscina cerró cerca de las 18.
8
marcelo
Dec 26, 2024
·
Stayed 2 nights
the hotel is excellent, the cleanliness and maintenance very good, swimming pool and landscape amazing, however the food is expensive and average, you can spend almost an hour just to get one sandwich, and don't have food service in the swimming pool. the restaurant is very poor, however The SPA even though a little bit expensive is Outstanding
the hotel is excellent, the cleanliness and maintenance very good, swimming pool and landscape amazing, however the food is expensive and average, you can spend almost an hour just to get one sandwich, and don't have food service in the swimming pool. the restaurant is very poor, however The SPA even though a little bit expensive is Outstanding
10
ALEJANDRA
Dec 20, 2025
·
Stayed 1 night
El desayuno excelente, inclusive yo no como gluten y había muchas opciones saludables y además me trajeron alimentos sin Tacc. La pileta divina y el servicio en general muy bueno en todas las areas
El desayuno excelente, inclusive yo no como gluten y había muchas opciones saludables y además me trajeron alimentos sin Tacc. La pileta divina y el servicio en general muy bueno en todas las areas
6
Leonardo
Dec 13, 2024
·
Stayed 1 night
Está muy venido abajo. El servicio es malo, fuimos con tres parejas un jueves y no tienen nadie que atienda en el Pool bar, ni siquiera alguien que atienda en el área piscina. Si querías un trago había que ir al restaurant muy incómodo. Se cortó la luz. Cenamos en el restaurant y el servicio era malo y la comida no era rica, y encima carísimo. No vale lo que cobran.
Está muy venido abajo. El servicio es malo, fuimos con tres parejas un jueves y no tienen nadie que atienda en el Pool bar, ni siquiera alguien que atienda en el área piscina. Si querías un trago había que ir al restaurant muy incómodo. Se cortó la luz. Cenamos en el restaurant y el servicio era malo y la comida no era rica, y encima carísimo. No vale lo que cobran.
6
Alejandro
Dec 16, 2025
·
Stayed 1 night
muchas moscas en el lugar inclusive en el restaurante mientras comias
muchas moscas en el lugar inclusive en el restaurante mientras comias
10
Cesar
Sep 30, 2022
·
Stayed 2 nights
10 puntos! Hermoso y pacifico lugar para descansar unos días. Faltaría que funcione el restaurant para que todo sea perfecto. Staff atento y amable.
10 puntos! Hermoso y pacifico lugar para descansar unos días. Faltaría que funcione el restaurant para que todo sea perfecto. Staff atento y amable.
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AI-generated summary based on recent guest reviews
10
Nathan
Feb 10, 2026
·
Stayed 1 night
Love the restaurant, service, room, property, everything. My favorite place to stay in this area!
Love the restaurant, service, room, property, everything. My favorite place to stay in this area!
10
Elisa
Jan 21, 2026
·
Stayed 1 night
The room was clean. Missing many amenities Not enough towels
The room was clean. Missing many amenities Not enough towels
4
GERARDO
Dec 30, 2025
·
Stayed 1 night
Lack of support. No one answering the phone calls. Poor service.
Lack of support. No one answering the phone calls. Poor service.
2
Melisa
Oct 14, 2025
·
Stayed 1 night
We have stayed here several times, this one was the last one, not coming back. VERY bad service, the room was not even ready, poorly maintained, none of our requests were taken into account, we were charged so much more than our reservation. Price-quality is a joke. There were unwarned construction going on, no even table lamps on the room, no spa access, all the common areas are closed ridiculously early and so on…very far from what it used to be. I do not recommend this place anymore, stay somewhere else where the customers matter.
We have stayed here several times, this one was the last one, not coming back. VERY bad service, the room was not even ready, poorly maintained, none of our requests were taken into account, we were charged so much more than our reservation. Price-quality is a joke. There were unwarned construction going on, no even table lamps on the room, no spa access, all the common areas are closed ridiculously early and so on…very far from what it used to be. I do not recommend this place anymore, stay somewhere else where the customers matter.
10
Mitchell
Sep 9, 2025
·
Stayed 3 nights
Great buffet breakfast! Super service.
Great buffet breakfast! Super service.
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs about Sofitel La Reserva Cardales
Is parking available at the hotel?
Yes, free self-parking is available on-site. Parking is limited, and no reservation is required.
What type of breakfast is offered and what are the serving hours?
Breakfast is available for a fee. Specific serving hours are not mentioned, but guests can enjoy breakfast in the room.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 15:00, and check-out is until 12:00. Early check-in and late check-out may be available upon request and could incur additional charges.
What is the location of the hotel in relation to nearby attractions?
The hotel is located in Campana, connected to the convention center, within a 10-minute drive of Ciervo de los Pantanos National Park and Temaiken Biopark. It is approximately 17.8 miles from Hospital Universitario Austral and 52.8 miles from Ministro Pistarini Intl. Airport.
Does the hotel have a swimming pool?
Yes, the property features an outdoor heated pool. The seasonal pool is open from November to April.
What are the policies for guests staying with children?
Children are allowed at the property. Specific age requirements for free stays are not mentioned.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of ARS 160000 per night. Advance request is required for rollaway beds.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Campana trip?
What do room rates usually run at Sofitel La Reserva Cardales in Campana?
Over the next 60–90 days, room rates at Sofitel La Reserva Cardales in Campana typically land around $259 a night for two guests, ranging from $241 to $349 on low- and high-demand dates.
When is the best time to visit Sofitel La Reserva Cardales for fewer crowds?
Visit Sofitel La Reserva Cardales in Campana outside the September peak: demand is highest in September and drops steadily afterward, with July the quietest month for crowds and availability.
Which month has the lowest rates at Sofitel La Reserva Cardales?
September is the cheapest month to stay at Sofitel La Reserva Cardales in Campana, averaging $178 a night; July is the priciest, averaging $264. September is the low-rate month even though July is the quietest month for crowds.
What nearby attractions and travel styles suit Sofitel La Reserva Cardales?
Sofitel La Reserva Cardales in Campana sits in Buenos Aires Province near attractions like Temaiken Biopark, Ciervo de los Pantanos National Park and Las Palmas Shopping Center, making it a good pick for couples and families. The property also caters to luxury stays and guests seeking golf and spa relaxation.
How do this hotel's prices compare with other nearby hotels in Campana?
Sofitel La Reserva Cardales in Campana is cheaper than 0 of 13 comparable hotels nearby, with a typical median of $222 a night versus about $167 for peers.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-29: NO DATA
- 2026-09-30: 215.17940756251525USD
- 2026-10-01: 200.63671493679809USD
- 2026-10-02: 215.93525392012023USD
- 2026-10-03: 248.79576272210693USD
- 2026-10-04: 185.6121104546509USD
- 2026-10-05: 191.00780368060302USD
- 2026-10-06: 191.00780368060302USD
- 2026-10-07: 200.63671493679809USD
- 2026-10-08: 201.5933795691681USD
- 2026-10-09: 213.8998736003418USD
- 2026-10-10: 267.83756474765016USD
- 2026-10-11: 267.83756474765016USD
- 2026-10-12: 191.59089605233765USD
- 2026-10-13: 201.28314696981812USD
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: 215.93525392012023USD
- 2026-10-17: 249.5552492901306USD
- 2026-10-18: 185.0962753039856USD
- 2026-10-19: 201.5933795691681USD
- 2026-10-20: 272.7734647290497USD
- 2026-10-21: NO DATA
- 2026-10-22: 189.4260282476654USD
- 2026-10-23: 215.93525392012023USD
- 2026-10-24: 249.5552492901306USD
- 2026-10-25: 204.26938491963196USD
- 2026-10-26: 204.26938491963196USD
- 2026-10-27: NO DATA
- 2026-10-28: 296.0664604905701USD
- 2026-10-29: 238.13556251995848USD
- 2026-10-30: 213.37103769818114USD
- 2026-10-31: 259.9566131971741USD
- 2026-11-01: 213.37103769818114USD
- 2026-11-02: 213.20859764183044USD
- 2026-11-03: 204.26938491963196USD
- 2026-11-04: 213.37103769818114USD
- 2026-11-05: 213.37103769818114USD
- 2026-11-06: 222.5040136206665USD
- 2026-11-07: 288.60482651165773USD
- 2026-11-08: 306.542188696167USD
- 2026-11-09: 346.4439218423767USD
- 2026-11-10: 346.4439218423767USD
- 2026-11-11: 346.4439218423767USD
- 2026-11-12: 213.37103769818114USD
- 2026-11-13: NO DATA
- 2026-11-14: 250.64438291307067USD
- 2026-11-15: 203.4976603108673USD
- 2026-11-16: 213.37103769818114USD
- 2026-11-17: 205.58521697998046USD
- 2026-11-18: NO DATA
- 2026-11-19: 213.37103769818114USD
- 2026-11-20: 222.6832333136139USD
- 2026-11-21: 309.69648302697755USD
- 2026-11-22: 309.6133128860779USD
- 2026-11-23: 209.3319815579376USD
- 2026-11-24: 382.6706025558777USD
- 2026-11-25: 259.9934139910736USD
- 2026-11-26: 213.37103769818114USD
- 2026-11-27: 222.94733924665832USD
- 2026-11-28: 250.64438291307067USD
- 2026-11-29: 213.1942794808502USD
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of ARS 150000 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Some water is reused through a grey water recycling system
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- The seasonal pool will be open from November to April.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Rollaway bed fee: ARS 160000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk
Services
Business Center
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Solarium
Spa & Wellness Centre
Body Treatments
Facial Treatments
Kids Club
Breakfast in the Room
Family Room
Snack Bar/Deli
Activities
Swimming pool
Tennis Courts
Garden
Golf Course (nearby)
Cycling
Billiards
Playground
Canoeing
Hiking
Pool Indoor
Outdoor heated pool
Bicycle Tour Information
Pool (Indoor)
Outdoor Furniture
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi