Four Seasons Hotel Macao

SpA 不錯 泳池服務也週到 工作人員服務也到位 不愧5 星酒店

마카오 호텔 중 제일 편하게 쉴 수 있는 곳. 체크인도 빠른 편이고 직원들도 매우 친절함. 룸 상태도 좋았고 스파 마사지 깔끔하게 잘함. 커플이나 휴식여행으로 추천.

편안합니다. 마카오 코타이의 다른 호텔들에 비해 아주 조용하고 차분한 분위기입니다. 베네치안, 파리지앵, 런너더 호텔 등의 주변 호텔들과 실내 통로로 다 연결되어 있어 더운 날 시원하게 다니기 편했습니다. 직원분들도 한결같이 친절했고 방 청소도 하루 2번씩 해 주셔서 아주 쾌적했습니다. 수영장도 카바나를 무료로 사용할 수 있을 뿐만 아니라, 풀도 다양하게 구성되어 있어서 아이와 놀기 아주 좋았습니다. 썬크림도 비치되어 있었고, 아이에게 하겐다즈 아이스크림도 무료로 주셨습니다. 마카오의 다른 호텔들에 여러번 묵어 보았지만, 여기만큼 쾌적하고 편안한 느낌은 없었던 것 같에요. 최고입니다.

We are so happy to have the room upgrade! Really unexpectedly large suite and with balcony. The pools are good for kids. Outdoor pools but one with warm pool water, so even under rain we still can play there without worrying too cold. The hotel is clean, neat, quiet. All staff are attentive, nice and helpful. The only disappointing thing was the lobby is under renovation and so we couldn't enjoy and take photo of the nice main lounge area nor the curved staircases in the lobby.

公假前快閃澳門。見四季酒店連稅$1700（不包餐飲），價格可接受，就住一晚。原本獲安排18樓向金光大道，但想向倫敦人，反而被安排入住冇咁開揚的房。床舒服，有6支水免費提供。亦有泡泡浴油供浸浴。房够大，有梳化及枱，乾淨。 職員有禮，泳池提供水果及雪糕，spa有jacuzzi, steam and sauna, 早上游完水到spa包場好正。 不過間酒店有D舊，無論景及舒適度遠不及香港四季。

Pretty good for the most part. My only complaint was that the pool was closed for a special event, which meant we couldn’t take advantage of it during our stay… would’ve been good to know ahead of booking.

Meget flot hotel, med gode faciliteter og rigtig god service.

pool

The best hotel I have experienced. The hotel is beautiful with the grand lobby with double staircases. Very elegant and perfect for weddings especially. The staff are amazingly knowledgeable friendly and kind and caring. The amenities are also top notch with spa included with sauna wet and dry ones. Snacks of almond cookies apricots and hot jasmine or seasonal tea is offered for us to enjoy the experience. I can’t express how satisfied we were at this beautiful resort.

the facility of leisure

This place is very clean and neat. We will be back.

편안합니다. 마카오 코타이의 다른 호텔들에 비해 아주 조용하고 차분한 분위기입니다. 베네치안, 파리지앵, 런너더 호텔 등의 주변 호텔들과 실내 통로로 다 연결되어 있어 더운 날 시원하게 다니기 편했습니다. 직원분들도 한결같이 친절했고 방 청소도 하루 2번씩 해 주셔서 아주 쾌적했습니다. 수영장도 카바나를 무료로 사용할 수 있을 뿐만 아니라, 풀도 다양하게 구성되어 있어서 아이와 놀기 아주 좋았습니다. 썬크림도 비치되어 있었고, 아이에게 하겐다즈 아이스크림도 무료로 주셨습니다. 마카오의 다른 호텔들에 여러번 묵어 보았지만, 여기만큼 쾌적하고 편안한 느낌은 없었던 것 같에요. 최고입니다.

This is a great place, very clean, spacious and neat. We will be back!

Very appreciate about staying at this hotel. The service is great and all of the staffs are being helpful and nice. The room is tidy and clean. Location is convenient as well. Got nothing to complain about.

服務非常卓越的五星級酒店，房務人員十分細心，所有物品都擺放得非常整齊，角度每天都不差，整理桌面也絲毫不馬虎，手機線、電腦線、課本..都整理得整齊無比！房間清潔度、舒適度非常優秀。CI當天還幫我們升等到高樓層，可以看到巴黎鐵塔的房。經過大廳也總有人協助或是詢問是否需要幫忙？不論是要寄放行李、搭車、問路，都可以得到很好的答案。感謝給我們一個美好的假期回憶。Thanks Lanang a lot!

Property is beginning to show signs of wear and tear. Got a non smoking room but clearly there has been smoking in there because it smelled smoky. Hotel not as modernized with electronic amenities. For example : No USB chargers and shades are not controlled remotely. I did like the big bathroom especially the tub. Bed was comfy and towels are plushy as usual.

I have booked two rooms through expedia. One of them smelled like cigarette smoke everywhere, even though we had requested non-smoking room. The staff have provided air-purifier for us and the smell improved afterwards. The facilities and service are good overall.

第一次體驗到從櫃檯check in後由專人幫忙登記到一路帶到房間並講解房間及飯店設施以及推薦用餐餐廳，服務真的非常好，此次天被告知升等為景觀套房，很開心!房間很大很乾淨且視野很好，視野很好，一天二次的打掃也很周到，因酒店無設置賭場所以環境比較安靜且單純，房間隔音也非常好，酒店雖然沒有鄰近的倫敦人或巴黎人新，但因維護得很好並沒有陳舊感，這次的入住體驗還是頗滿意的。酒店還有非常多的設施但因為都沒有使用到很可惜。

One of the Best Hotel for me Staff members were really nice and helpful. Love the Hotel location Clean and very big rooms

之前去澳門都是住其他酒店，第一次住四季，以後都會考慮再住這間。 服務非常周到，還幫我們做了late checkout。硬件方面也很不錯，唯一是希希下次可以住到面向鐵塔方向的房間。 另外房間清潔做得很不錯，看到摸到的地方都很乾淨，唯獨鏡子上方有些污垢，雖對使用沒有影響但卻比較影響感觀。 整體來說已很滿意，下次會再來住。

Clean, quiet and cosy. But a little bit old

補了房的差價，住進兩千呎的房間，間隔有兩間大套房，寬闊的客廳，飯廳，有微波爐的小廚，露台，真的很暢快。傢俬有點過時，遺憾是景觀只看到鐵塔和附近閃耀的酒店，無法看到金光大道！

房間很大很舒服，非常享受。

Property is beginning to show signs of wear and tear. Got a non smoking room but clearly there has been smoking in there because it smelled smoky. Hotel not as modernized with electronic amenities. For example : No USB chargers and shades are not controlled remotely. I did like the big bathroom especially the tub. Bed was comfy and towels are plushy as usual.

The staff here was really friendly and attentive. The shuttle driver was the only staff that was soso, he dropped us off at the wrong ferry terminal. The rooms at the Four Seasons were beautiful.

Very helpful and friendly staff. Super happy with the courteous Ms. Jody Lou at the check-in counter. She is so friendly, very helpful, and made us feel so welcome. Bed is very comfortable. Location of the hotel is great.

My husband and I recently had an outstanding stay at the Four Seasons hotel in Macau. From the moment we arrived, the service was exceptional. The friendly and caring receptionist greeted us warmly and even presented us with a greeting card, which was a thoughtful personal touch. The butler also went above and beyond, bringing us a platter of fresh fruits and chocolates to welcome us to our room. Later during our stay, when I had a personal need arise, the receptionist quickly and discreetly provided me with the necessary items, demonstrating their commitment to anticipating and meeting their guests' every need. The overall experience at the Four Seasons Macau was simply the best. The combination of the luxurious accommodations, gourmet dining, and world-class service made this the ideal hotel for our holiday. However, the only downside was that the pillows and bed were a bit too soft for our liking. We would recommend the hotel replace their bedding with a firmer option. I would still highly recommend the Four Seasons Macau to anyone looking for an unforgettable stay. The exceptional service and amenities more than make up for the slightly soft bedding.

第一次體驗到從櫃檯check in後由專人幫忙登記到一路帶到房間並講解房間及飯店設施以及推薦用餐餐廳，服務真的非常好，此次天被告知升等為景觀套房，很開心!房間很大很乾淨且視野很好，視野很好，一天二次的打掃也很周到，因酒店無設置賭場所以環境比較安靜且單純，房間隔音也非常好，酒店雖然沒有鄰近的倫敦人或巴黎人新，但因維護得很好並沒有陳舊感，這次的入住體驗還是頗滿意的。酒店還有非常多的設施但因為都沒有使用到很可惜。

One of the Best Hotel for me Staff members were really nice and helpful. Love the Hotel location Clean and very big rooms

Peaceful and comfort hotel in the Cotai strip! Room is beautiful, clean and spacious. The staff are excellent and always look into detail! Definitely my return listed hotel when visiting Macau!

Had a wonderful time at Four Seasons Macau. What made the trip exceptional was Nana from Guest Relations team and her colleagues. After three weeks of travel she made us feel at home, any requests were resolved promptly, efficiently and in a friendly manner. She arranged a celebration cake for my father’s birthday which was very much appreciated. Housekeeping was also exceptional. We look forward to our next visit!

第一次入住澳門四季，之前來澳門無數次因為賭場關係所以沒想過要選擇四季，這次來慶生，想說試試看，沒想到整體的舒適度完勝其他五星酒店。 所有的員工都很親切，尤其是幫我們辦理入住的Ken,熱心親切，介紹澳門好吃的手工杏仁餅，在這裡我渡過很溫馨的生日，謝謝你們。 澳門四季真是很值得的選擇！

We had an amazing stay at this property. Carrie from the front office was invaluable in helping us shape our itinerary. She showed an incomparable attention to detail in making sure that our experience was the best that it could be. I have never had such a high-caliber service at any resort or hotel anywhere. Thanks to her and the rest of the staff at Four Seasons Macao, we had a great—albeit brief—time in Macao.

We had a superb stay at the hotel. The breakfast was excellent with plenty of choices. Special thanks to the hotel staff Eddie, Barbie and Victoria for making our stay even more enjoyable than we could have imagined.

Stayed 1 night for my birthday. Plenty of new hotels in Macau but we chose FS because of their service...and so glad we did! Was checked in by Adam Lam. He was very courteous and wished me happy birthday. He asked if we need reservation for dinner and we told him where we liked to go and he said he would try to reserve a table for us. Unfortunately the restaurant was full and Adam recommended another one but we decided to eat elsewhere. We then asked Adam to order a bday cake from Xiao Ting. Adam said usually the cakes are ordered 24hrs in advance but he will arrange. The cake was ordered and arranged to be kept with In Room Dining so we could have it when ever we wanted. Our room was clean, nice & spacious with the view of the Eiffle Tower from The Parisian hotel next door. We were send a small welcome gift of fruits and bday cupcake (which was sooo delicious). When we had the birthday cake that evening, we were surprised that it was quite large (I later learnt that Adam asked Xiao Ting to upgrade our cake to 2lbs instead of 1lb). It was a strawberry cream cake and it was HEAVENLY... one of the best cakes we've ever had. We were able to check out at 2pm (again thanks to Adam) and we had a really relaxing morning in our room. We were checked out by Victoria who was just as courteous and professional. Four Seasons met all our expectations and more. Their small gestures meant a lot to us during our short stay. Thank you FS Team !

The staff here was really friendly and attentive. The shuttle driver was the only staff that was soso, he dropped us off at the wrong ferry terminal. The rooms at the Four Seasons were beautiful.

Good catering service of the restaurant Belcancao, however, there is lacking of manpower from the check in counter. Especially no staff to handle the quarrels between customers, it is quite annoying.

The service is excellent, especially customer service, and the hotel's condition is outstanding. The hotel staff, Ken, served us very well with excellent support throughout our stay at the hotel. Thanks!

The staffs are proactive and offered me the best experience among all my business travel in Macau

The staff is amazing, especially Barbie. She was very attentive from start to finish! Will def be back

Amazing! Staff were very helpful and location is perfect

Ease to shop and good connection to another place.

편안합니다. 마카오 코타이의 다른 호텔들에 비해 아주 조용하고 차분한 분위기입니다. 베네치안, 파리지앵, 런너더 호텔 등의 주변 호텔들과 실내 통로로 다 연결되어 있어 더운 날 시원하게 다니기 편했습니다. 직원분들도 한결같이 친절했고 방 청소도 하루 2번씩 해 주셔서 아주 쾌적했습니다. 수영장도 카바나를 무료로 사용할 수 있을 뿐만 아니라, 풀도 다양하게 구성되어 있어서 아이와 놀기 아주 좋았습니다. 썬크림도 비치되어 있었고, 아이에게 하겐다즈 아이스크림도 무료로 주셨습니다. 마카오의 다른 호텔들에 여러번 묵어 보았지만, 여기만큼 쾌적하고 편안한 느낌은 없었던 것 같에요. 최고입니다.

It is a good location

Staff are very helpful. The room is clean. For dinings and entertainments, there are many choice nearby.

One of the Best Hotel for me Staff members were really nice and helpful. Love the Hotel location Clean and very big rooms

A great hotel to stay at on the strip

Pretty quite and cozy hotel.Swimming pools are clean.No shuttle bus but less than hk$50 by taxi

Peaceful and comfort hotel in the Cotai strip! Room is beautiful, clean and spacious. The staff are excellent and always look into detail! Definitely my return listed hotel when visiting Macau!

I don’t like the entrance has to pass through DFS which is quite annoying with the sales ladies around

직원들이 친절하고 서비스가 훌륭함 스파도 조용하니 이용하기 좋았음 조식은 인당 7만원가량(2명 MOP832)으로 베이커리가 많은 편인데 차라리 식사 메뉴를 보강하면 좋을 듯함 마카오 방문시 많이 가는 다른 호텔과 지하로 연결되어 있어 편리함

It’s great . The rooms are fairly modern and have good views . The dining options in Macau are a bit limited though

Tudo surpreendeu, serviço, comida, buffet, piscina e localização.

We had a superb stay at the hotel. The breakfast was excellent with plenty of choices. Special thanks to the hotel staff Eddie, Barbie and Victoria for making our stay even more enjoyable than we could have imagined.

Stayed 1 night for my birthday. Plenty of new hotels in Macau but we chose FS because of their service...and so glad we did! Was checked in by Adam Lam. He was very courteous and wished me happy birthday. He asked if we need reservation for dinner and we told him where we liked to go and he said he would try to reserve a table for us. Unfortunately the restaurant was full and Adam recommended another one but we decided to eat elsewhere. We then asked Adam to order a bday cake from Xiao Ting. Adam said usually the cakes are ordered 24hrs in advance but he will arrange. The cake was ordered and arranged to be kept with In Room Dining so we could have it when ever we wanted. Our room was clean, nice & spacious with the view of the Eiffle Tower from The Parisian hotel next door. We were send a small welcome gift of fruits and bday cupcake (which was sooo delicious). When we had the birthday cake that evening, we were surprised that it was quite large (I later learnt that Adam asked Xiao Ting to upgrade our cake to 2lbs instead of 1lb). It was a strawberry cream cake and it was HEAVENLY... one of the best cakes we've ever had. We were able to check out at 2pm (again thanks to Adam) and we had a really relaxing morning in our room. We were checked out by Victoria who was just as courteous and professional. Four Seasons met all our expectations and more. Their small gestures meant a lot to us during our short stay. Thank you FS Team !

送餐服務非常滿意、員工禮貌極好、對客人提出的要求、全部都能第一時間處理

Good catering service of the restaurant Belcancao, however, there is lacking of manpower from the check in counter. Especially no staff to handle the quarrels between customers, it is quite annoying.

Delicious food options and great staff and massage. Very friendly, helpful and took care to know my preferences for breakfasts.

Hotel is a little bit old considering it is a luxury hotel comparing to other hotels nearby. if hotel staying includes the breakfast, that will made the staying much pleasant and completed experience.

최고였어요. 방의 상태, 서비스,편의 시설 등 조식도 할인된 가격으로 먹을 수 있어서 좋았음. 단 커피를 모두 주문 형식으로만 마실 수 있는 점은 매우 번거로웠음.베네치안과 붙어있어서 쇼핑, 카지노에 가깝고 좋음.공항에서 베네치안 가는 셔틀타고 내려서 숙소로 가야하는 점은 많이 불편했음.하우스키핑 서비스 정말 어나더레벨.모든 면에서 완전 강추