Altitude by Krystal Grand Los Cabos – All Inclusive
From
439 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
439 $US
/nuit
À propos de cet établissement
Détendez-vous à l'aide des massages, des soins corporels et des soins du visage qui vous sont proposés. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, 2 bains à remo...
Équipements
Détendez-vous à l'aide des massages, des soins corporels et des soins du visage qui vous sont proposés. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, 2 bains à remous et un centre de remise en forme. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une salle de séjour commune et un service d'assistance pour les visites touristiques ou l'achat de billets.
Services de l'établissement
Les équipements et services proposés incluent un poste informatique, une réception ouverte 24 h/24 et une consigne à bagages.
Repas
Pendant votre séjour dans cet hôtel, vous pourrez manger dans un des 4 restaurants ou profiter du service d'étage (horaires limités). Pour bien finir la journée, vous trouverez sur place un bar en bord de piscine.
Chambres
Les 102 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision LED. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.
Emplacement
En choisissant Altitude by Krystal Grand Los Cabos – All Inclusive, vous profiterez d'un séjour à San José del Cabo (Costa Azul), à seulement quelques pas du site Plage Costa Azul et à 15 minutes à pied du site Plage de Palmilla. Cet hôtel tout inclus se trouve à 15,7 km de Playa Chileno (plage) et à 4,5 km de Quartier des arts de San Jose del Cabo.
À proximité
Mer et Sierra(0.1 miles)
Plage Costa Azul(0.1 miles)
Plage El Zalate(0.4 miles)
Plage de Palmilla(0.7 miles)
La Comer(1.2 miles)
Parcours de golf Punta Sur(1.4 miles)
Golf Club Campestre(1.5 miles)
Parc des Chiens(2.2 miles)
Palmilla Golf Club(2.2 miles)
Parc de Golf Querencia(2.4 miles)
Estuaire de San Jose(2.4 miles)
Plaza Artesanos(2.6 miles)
Quartier des arts de San Jose del Cabo(2.7 miles)
Old Town Gallery(2.7 miles)
Place Mijares(2.8 miles)
L'aéroport principal le plus proche est : Aéroport international de Los Cabos (SJD)(13.3 miles)
Ascenseur
Salles de réunion
Jardin
Serviettes
Piscine pour enfants
Club pour enfants
Emplacement
Paseo La Jolla s/n Km 29.5, Tranpeninsular, Costa Azul, San Jose del Cabo, Los Cabos, Basse-Californie du Sud, Mexique
Mer et Sierra (0.1 miles)
Plage Costa Azul (0.1 miles)
Plage El Zalate (0.4 miles)
Plage de Palmilla (0.7 miles)
La Comer (1.2 miles)
Parcours de golf Punta Sur (1.4 miles)
Options de chambre
7
Altitude Junior Suite Swimout Ocean Front King
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
753 ft²
ClimatisationWi-Fi (gratuit)Canapé-litPiscine privée
5
Altitude Junior Suite Ocean Front Double
Détails de la chambre
2 Lits Doubles Standard
et 1 Canapé-Lit
Couchages 3
484 ft²
ClimatisationWi-Fi (gratuit)Canapé-lit
6
Altitude Junior Suite Swimout Ocean Front Double
Détails de la chambre
2 Lits Doubles Standard
et 1 Canapé-Lit
Couchages 3
752 ft²
ClimatisationWi-Fi (gratuit)Canapé-litPiscine privée
5
Altitude Governor Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
534 ft²
ClimatisationWi-Fi (gratuit)Canapé-lit
6
Altitude Presidential Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1259 ft²
ClimatisationWi-Fi (gratuit)Canapé-lit
6
Altitude Junior Suite Swimout Garden View King
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
570 ft²
ClimatisationWi-Fi (gratuit)Canapé-lit
5
Altitude Junior Suite Ocean Front King
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
484 ft²
ClimatisationWi-Fi (gratuit)Canapé-lit
Avis des voyageurs sur Altitude by Krystal Grand Los Cabos – All Inclusive
8.2
Très bien
Basé sur 262 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Altitude by Krystal Grand Los Cabos – All Inclusive est salué pour son personnel serviable et attentionné, ses magnifiques vues sur l'océan, ses nombreuses piscines et son accès facile à la plage. Toutefois, les commentaires soulignent fréquemment une qualité de nourriture inégale, quelques problèmes d'entretien occasionnels et certains nuisances sonores provenant de l'autoroute à proximité.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Altitude by Krystal Grand Los Cabos – All Inclusive est salué pour son personnel serviable et attentionné, ses magnifiques vues sur l'océan, ses nombreuses piscines et son accès facile à la plage. Toutefois, les commentaires soulignent fréquemment une qualité de nourriture inégale, quelques problèmes d'entretien occasionnels et certains nuisances sonores provenant de l'autoroute à proximité.
De nombreux clients mettent en avant le service de conciergerie serviable (en particulier Gabriel) et les agréments appréciés dans les zones Altitude, notamment le bar sur le toit et la piscine réservée aux adultes. L'enregistrement entre BelAir et Krystal peut être source de confusion ou prendre du temps, et certains clients ont été confrontés à des tentatives de vente dans les halls d'accueil. Les soirées sont généralement calmes avec peu de divertissements, et les transats au bord de la piscine ou sur la plage peuvent manquer. Attendez-vous à un séjour détendu et familial avec un service remarquable et une restauration variable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les nombreuses piscines (dont un espace réservé aux adultes), l'accès à la plage et le bar sur le toit Altitude sont appréciés, avec la possibilité d'observer les baleines pendant la saison comme atout supplémentaire. Cependant, les transats peuvent être rares, les animations du soir limitées, et certains meubles ou carreaux des piscines nécessitent d'être entretenus.
Avis de voyageur à ce sujet
10
Daisy
13 mai 2025
·
A séjourné 3 nuits
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
8
Debra
18 janv. 2025
·
A séjourné 7 nuits
Some basics were missing like blenders, 24 hr food and very little evening entertainment. Happy we upgraded to Altitude as the rooftop bar was really nice and breakfast ala carte also nice. Beautiful view from room - due to the upgrade - and grounds/layout was nice.
Some basics were missing like blenders, 24 hr food and very little evening entertainment. Happy we upgraded to Altitude as the rooftop bar was really nice and breakfast ala carte also nice. Beautiful view from room - due to the upgrade - and grounds/layout was nice.
10
Alexandra
30 août 2025
·
A séjourné 6 nuits
Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim up bar was definitely a highlight!
Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim up bar was definitely a highlight!
8
Shannon Marie
1 mars 2025
·
A séjourné 5 nuits
This resort was one of the more affordable resorts. The location is right on the beach so it was easy to take a long beautiful walk. There’s no swimming (due to crazy waves). The only down side is that the resort has the beach on one side, and the highway close to the other side. The rooms weren’t sound proof, so you’d hear the constant waves crashing and loud traffic. There’s no special nights (white party/silent disco/foam pool party) but you get what you pay for! We sat by the infinity pool all the time and it was great. Lots of lounge chairs in the shade and in the sun. The buffet food was okay, the restaurant food was great!
This resort was one of the more affordable resorts. The location is right on the beach so it was easy to take a long beautiful walk. There’s no swimming (due to crazy waves). The only down side is that the resort has the beach on one side, and the highway close to the other side. The rooms weren’t sound proof, so you’d hear the constant waves crashing and loud traffic. There’s no special nights (white party/silent disco/foam pool party) but you get what you pay for! We sat by the infinity pool all the time and it was great. Lots of lounge chairs in the shade and in the sun. The buffet food was okay, the restaurant food was great!
6
Janice Marie
1 mars 2025
·
A séjourné 7 nuits
We arrived at night, outdoor lighting in the garden was very pretty. In the daytime you can see the property needs painting/fixing/maintenance. Not a 5 star, maybe 3 1/2. Food was fine. Other guests either really liked the food or didn’t. Read other reviews about the drinks and I would agree, either drinks were very strong or seemed to have very little alcohol. We are not big drinkers so I didn’t care, after I saw they re-used all the plastic cups which appeared to be rinsed not sanitized I was less interested in having a drink poolside. There was a kids area but I saw very few children. There are very few activities organized …I mean if you have to list your single ping pong table on your website not much is going on here. Front desk staff seemed unhappy, waitstaff and housekeeping were great. My biggest complaint and in 10 visits to all inclusive Mexican hotels I have not had this - there is no evening entertainment, no shows, no magic show, no comedy show, no Vegas show, NOTHING! They have a tiny alley way area they that seats 10 for karaoke or they had someone playing a violin etc. Not enough poolside loungers. Also, the tables in the lobby areas are full of time share salespeople. For the guests who went on the “90 minute” presentation said they were there for 4 hours - for that they got a discounted or free tour. Not much to see in Cabo, the oldest church was built in the 70’s. If you are easily bored organize some things to do as the resort is boring.
We arrived at night, outdoor lighting in the garden was very pretty. In the daytime you can see the property needs painting/fixing/maintenance. Not a 5 star, maybe 3 1/2. Food was fine. Other guests either really liked the food or didn’t. Read other reviews about the drinks and I would agree, either drinks were very strong or seemed to have very little alcohol. We are not big drinkers so I didn’t care, after I saw they re-used all the plastic cups which appeared to be rinsed not sanitized I was less interested in having a drink poolside. There was a kids area but I saw very few children. There are very few activities organized …I mean if you have to list your single ping pong table on your website not much is going on here. Front desk staff seemed unhappy, waitstaff and housekeeping were great. My biggest complaint and in 10 visits to all inclusive Mexican hotels I have not had this - there is no evening entertainment, no shows, no magic show, no comedy show, no Vegas show, NOTHING! They have a tiny alley way area they that seats 10 for karaoke or they had someone playing a violin etc. Not enough poolside loungers. Also, the tables in the lobby areas are full of time share salespeople. For the guests who went on the “90 minute” presentation said they were there for 4 hours - for that they got a discounted or free tour. Not much to see in Cabo, the oldest church was built in the 70’s. If you are easily bored organize some things to do as the resort is boring.
8
James
11 nov. 2025
·
A séjourné 6 nuits
Adult pool lounge chairs need to be replaced. Pools need maintenance , tiles missing. Buffet is not up to standard for a property like this. Very limited entertainment.
Adult pool lounge chairs need to be replaced. Pools need maintenance , tiles missing. Buffet is not up to standard for a property like this. Very limited entertainment.
6
Sergio
16 févr. 2025
·
A séjourné 1 nuit
Sin camastros en la playa.
Sin camastros en la playa.
8
Jaimie Lea
18 avr. 2025
·
A séjourné 7 nuits
Great family vacation! Good food, service, fun time. The only bad part was that there is not enough lounge chairs around the pool areas.
Great family vacation! Good food, service, fun time. The only bad part was that there is not enough lounge chairs around the pool areas.
10
KARMJIT
11 nov. 2025
·
A séjourné 3 nuits
This is a great property located in a safe area. We enjoyed every single moment of our stay. The property has direct access to the beach walk, along with a separate adult pool and a general public pool. We loved dining at Moskito The Grill and Japanese Ayami. While the buffet food was good, the service from the waitstaff could be improved. This might have been influenced by the excellent service we received from the Moskito The Grill staff. Last but not least, Paul, our butler, was a wonderful person who made our experience even better. Used uber for your ride cheaper and faster to every where.
This is a great property located in a safe area. We enjoyed every single moment of our stay. The property has direct access to the beach walk, along with a separate adult pool and a general public pool. We loved dining at Moskito The Grill and Japanese Ayami. While the buffet food was good, the service from the waitstaff could be improved. This might have been influenced by the excellent service we received from the Moskito The Grill staff. Last but not least, Paul, our butler, was a wonderful person who made our experience even better. Used uber for your ride cheaper and faster to every where.
10
Luke
24 janv. 2025
·
A séjourné 4 nuits
The property has a nice rooftop bar area and the adult pool area was nice and quiet. The main pool area looked fun for kids. The Expedia Concierge Service did a great job also.
The property has a nice rooftop bar area and the adult pool area was nice and quiet. The main pool area looked fun for kids. The Expedia Concierge Service did a great job also.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé le complexe et les chambres très propres avec un service de ménage consciencieux. D'autres ont signalé la présence de cafards, des odeurs occasionnelles, des mouches près de la nourriture et des problèmes d'entretien sporadiques affectant les salles de bains ou les équipements.
Avis de voyageur à ce sujet
10
Berenice
4 janv. 2025
·
A séjourné 4 nuits
Todo excelente. Lo único malo es que encontramos cucarachas en la habitación y fue incómodo. Fuera de eso, todo en orden.
Todo excelente. Lo único malo es que encontramos cucarachas en la habitación y fue incómodo. Fuera de eso, todo en orden.
10
Daisy
13 mai 2025
·
A séjourné 3 nuits
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
8
Daria
10 nov. 2025
·
A séjourné 4 nuits
Staff was great! Room had a chemical smell.
Staff was great! Room had a chemical smell.
4
chardaeg86
6 janv. 2025
·
A séjourné 4 nuits
Let me start by saying Gabriel Avila was an excellent concierge and most of staff was so helpful. The property is the problem. My room would have been nice but it was infested with roaches. I had to purchase my own bug spray just to skill the vermin. Housekeeping was sent to my room and we were told because we had room service that enticed the roaches. No the floor was infested because when they switched me to another room on the hall, it had roaches too! I asked the hotel to provide me with a partial refund since we did eat and drink there and they decorated my door for my bday. The manager said he could not refund me but instead offered me a 3 night stay for free. Now why would I go back to a hotel that has roaches! I don’t know if I am able to put the video and pictures on Expedia but I definitely will on Trip Advisor.
Let me start by saying Gabriel Avila was an excellent concierge and most of staff was so helpful. The property is the problem. My room would have been nice but it was infested with roaches. I had to purchase my own bug spray just to skill the vermin. Housekeeping was sent to my room and we were told because we had room service that enticed the roaches. No the floor was infested because when they switched me to another room on the hall, it had roaches too! I asked the hotel to provide me with a partial refund since we did eat and drink there and they decorated my door for my bday. The manager said he could not refund me but instead offered me a 3 night stay for free. Now why would I go back to a hotel that has roaches! I don’t know if I am able to put the video and pictures on Expedia but I definitely will on Trip Advisor.
10
Miny Emmanuel
29 juin 2025
·
A séjourné 7 nuits
Very nicely kept Staff very good
Very nicely kept Staff very good
4
Erin
29 juin 2025
·
A séjourné 1 nuit
It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
6
Janice Marie
1 mars 2025
·
A séjourné 7 nuits
We arrived at night, outdoor lighting in the garden was very pretty. In the daytime you can see the property needs painting/fixing/maintenance. Not a 5 star, maybe 3 1/2. Food was fine. Other guests either really liked the food or didn’t. Read other reviews about the drinks and I would agree, either drinks were very strong or seemed to have very little alcohol. We are not big drinkers so I didn’t care, after I saw they re-used all the plastic cups which appeared to be rinsed not sanitized I was less interested in having a drink poolside. There was a kids area but I saw very few children. There are very few activities organized …I mean if you have to list your single ping pong table on your website not much is going on here. Front desk staff seemed unhappy, waitstaff and housekeeping were great. My biggest complaint and in 10 visits to all inclusive Mexican hotels I have not had this - there is no evening entertainment, no shows, no magic show, no comedy show, no Vegas show, NOTHING! They have a tiny alley way area they that seats 10 for karaoke or they had someone playing a violin etc. Not enough poolside loungers. Also, the tables in the lobby areas are full of time share salespeople. For the guests who went on the “90 minute” presentation said they were there for 4 hours - for that they got a discounted or free tour. Not much to see in Cabo, the oldest church was built in the 70’s. If you are easily bored organize some things to do as the resort is boring.
We arrived at night, outdoor lighting in the garden was very pretty. In the daytime you can see the property needs painting/fixing/maintenance. Not a 5 star, maybe 3 1/2. Food was fine. Other guests either really liked the food or didn’t. Read other reviews about the drinks and I would agree, either drinks were very strong or seemed to have very little alcohol. We are not big drinkers so I didn’t care, after I saw they re-used all the plastic cups which appeared to be rinsed not sanitized I was less interested in having a drink poolside. There was a kids area but I saw very few children. There are very few activities organized …I mean if you have to list your single ping pong table on your website not much is going on here. Front desk staff seemed unhappy, waitstaff and housekeeping were great. My biggest complaint and in 10 visits to all inclusive Mexican hotels I have not had this - there is no evening entertainment, no shows, no magic show, no comedy show, no Vegas show, NOTHING! They have a tiny alley way area they that seats 10 for karaoke or they had someone playing a violin etc. Not enough poolside loungers. Also, the tables in the lobby areas are full of time share salespeople. For the guests who went on the “90 minute” presentation said they were there for 4 hours - for that they got a discounted or free tour. Not much to see in Cabo, the oldest church was built in the 70’s. If you are easily bored organize some things to do as the resort is boring.
8
Jada Christell Rochell
7 janv. 2025
·
A séjourné 5 nuits
I just want to start off my saying Thank you so much for having me BelAir sunclub Hotel Cabos . I appreciate your hospitality and the staff they were amazing. They made feel so welcomed and love there I had freaking blast ! The property was amazing and beautiful the view from hotel room was breathtaking. Therefore the only thing I think need be worked on is the food, it didn’t taste that good at all. I would like better tasting food. I also would’ve like if things stayed upon until 12am instead of 10am at night like restaurants and adults pools. I don’t think that very Inclusive at all inclusive hotel and how much money I pays for such. Lastly cleaninesss my sheet in my room were dirty and it took the hotel whole day to change. I had to ask twice to get my sheet change so I didn’t really like that. Other than those couple things that can all be worked on and fixed. I had a wonderful stay at the property. I want to say thank you all so much for my stay and I shall be back again!
I just want to start off my saying Thank you so much for having me BelAir sunclub Hotel Cabos . I appreciate your hospitality and the staff they were amazing. They made feel so welcomed and love there I had freaking blast ! The property was amazing and beautiful the view from hotel room was breathtaking. Therefore the only thing I think need be worked on is the food, it didn’t taste that good at all. I would like better tasting food. I also would’ve like if things stayed upon until 12am instead of 10am at night like restaurants and adults pools. I don’t think that very Inclusive at all inclusive hotel and how much money I pays for such. Lastly cleaninesss my sheet in my room were dirty and it took the hotel whole day to change. I had to ask twice to get my sheet change so I didn’t really like that. Other than those couple things that can all be worked on and fixed. I had a wonderful stay at the property. I want to say thank you all so much for my stay and I shall be back again!
8
alan salvador
28 déc. 2024
·
A séjourné 3 nuits
Hay ciertos lugares que tiene olor a cañería, o aguas residuales
Hay ciertos lugares que tiene olor a cañería, o aguas residuales
10
Mitsuko
19 mars 2025
·
A séjourné 3 nuits
The staff were very friendly and helpful. The room and facility were well cleaned and maintained. Sufficient dining options and nice drink and snack bar on the pool side.
The staff were very friendly and helpful. The room and facility were well cleaned and maintained. Sufficient dining options and nice drink and snack bar on the pool side.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les clients apprécient la vue sur l'océan, les agencements spacieux et certaines options avec accès direct à la piscine, en particulier dans les zones Altitude. Les inconvénients incluent le bruit de la circulation dans les bâtiments situés le long de la route, un mobilier daté et des problèmes intermittents avec la climatisation, l'eau chaude, les réfrigérateurs ou les équipements de la salle de bains.
Avis de voyageur à ce sujet
8
Brandon
9 juil. 2025
·
A séjourné 7 nuits
Nice hotel a little outdated. They highway has highway noise but the food was excellent
Nice hotel a little outdated. They highway has highway noise but the food was excellent
10
Jane
13 avr. 2025
·
A séjourné 6 nuits
We loved all the staff. Very friendly and helpful. Always helped with our luggage and answered any questions. Our room was just ok. Didnt have hot water, and shower pipes were leaking from the ceiling. But it was clean and had a nice view of the ocean. We absolutely loved the pools and restaurants as part of the Krystal grand resort! Overall we absolutely loved our vacation here.
We loved all the staff. Very friendly and helpful. Always helped with our luggage and answered any questions. Our room was just ok. Didnt have hot water, and shower pipes were leaking from the ceiling. But it was clean and had a nice view of the ocean. We absolutely loved the pools and restaurants as part of the Krystal grand resort! Overall we absolutely loved our vacation here.
10
Dawn
9 nov. 2025
·
A séjourné 5 nuits
We had such a great time meeting other guests from all over. Food was great. Views were incredible. Staff was amazing. We had a swim up garden view room and was so nice .. hope to be back soon!
We had such a great time meeting other guests from all over. Food was great. Views were incredible. Staff was amazing. We had a swim up garden view room and was so nice .. hope to be back soon!
2
Laurentino
25 sept. 2025
·
A séjourné 7 nuits
We arrived on thrusday 18 de room wasn't ready to be occupied, the refrigerador wasn't working they had no soap and toilet paper we were on third floor and the elevator never worked, they never cleaned the room until sundey when we asked very bad experience I'll never use expedia again...
We arrived on thrusday 18 de room wasn't ready to be occupied, the refrigerador wasn't working they had no soap and toilet paper we were on third floor and the elevator never worked, they never cleaned the room until sundey when we asked very bad experience I'll never use expedia again...
10
Sabrina Nicole
12 nov. 2025
·
A séjourné 4 nuits
Super clean, friendly staff, altitude worth it, and the best view from our hotel room in the altitude tower. Daniela was the best and we loved the senses restaurant :) Will definitely come back!
Super clean, friendly staff, altitude worth it, and the best view from our hotel room in the altitude tower. Daniela was the best and we loved the senses restaurant :) Will definitely come back!
8
Stephanie K
12 mai 2025
·
A séjourné 3 nuits
The views are amazing and the staff is very kind. The rooms are a bit run down and there is a loud road just behind. But the property is gorgeous.
The views are amazing and the staff is very kind. The rooms are a bit run down and there is a loud road just behind. But the property is gorgeous.
4
Erin
29 juin 2025
·
A séjourné 1 nuit
It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
10
Maribel
12 nov. 2025
·
A séjourné 3 nuits
Loved our room with a swim out pool, exactly what I was looking for a relaxing getaway. Resort was no crowded and amenities were available for use at all times.
Loved our room with a swim out pool, exactly what I was looking for a relaxing getaway. Resort was no crowded and amenities were available for use at all times.
8
Desirie
18 févr. 2025
·
A séjourné 7 nuits
We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue. The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas. The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable. The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort. The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue. The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas. The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable. The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort. The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
6
kevin
3 mars 2025
·
A séjourné 6 nuits
Room was a one bedroom suite 750 sq ft. Run down furniture , small bathroom air conditioner sounded like it was getting ready for take off. Rooms are along the highway and all you hear is traffic noise all the time. Room is nothing special maybe a step up from a hostel. Food options limited , buffet sucked , sit downs were just okay. Good thing for the staff it’s about the only thing that made it all right. Older run down property which is charging an arm and a leg , you can find better properties fro same money. This one would be a 3 star at best.
Room was a one bedroom suite 750 sq ft. Run down furniture , small bathroom air conditioner sounded like it was getting ready for take off. Rooms are along the highway and all you hear is traffic noise all the time. Room is nothing special maybe a step up from a hostel. Food options limited , buffet sucked , sit downs were just okay. Good thing for the staff it’s about the only thing that made it all right. Older run down property which is charging an arm and a leg , you can find better properties fro same money. This one would be a 3 star at best.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est fréquemment salué pour son amabilité et son efficacité, avec le soutien de la conciergerie (en particulier Gabriel) qui se distingue. Néanmoins, l'enregistrement peut être lent ou confus entre BelAir et Krystal, et le service au restaurant ou au service de ménage peut parfois être inégal.
Avis de voyageur à ce sujet
2
John
8 juin 2025
·
A séjourné 7 nuits
We get there with are family had to wait 40 minutes for someone to check us in then put us in two of the worst rooms they had by the garbage cans that a truck came every morning at 7 o’clock and woke everybody up. The toilet didn’t work properly. Had somebody come up twice to fix it still didn’t work. The shower was plugged holes in the floor in the bathroom from the tile balcony door did not shut properly are open properly. The food at the buffet was very poor and limited, and the service was not very good. and before we left the air conditioner stopped working and the TV shut down. I would not recommend the hotel to anybody.
We get there with are family had to wait 40 minutes for someone to check us in then put us in two of the worst rooms they had by the garbage cans that a truck came every morning at 7 o’clock and woke everybody up. The toilet didn’t work properly. Had somebody come up twice to fix it still didn’t work. The shower was plugged holes in the floor in the bathroom from the tile balcony door did not shut properly are open properly. The food at the buffet was very poor and limited, and the service was not very good. and before we left the air conditioner stopped working and the TV shut down. I would not recommend the hotel to anybody.
2
thai
27 juil. 2025
·
A séjourné 8 nuits
Lack of communications, limited english, not oriented front desk. For those Expedia travelers double check the hotel advertisement before booking. As we booked Belair Sunclub hotel but they put us in Krystal Grand..
Lack of communications, limited english, not oriented front desk. For those Expedia travelers double check the hotel advertisement before booking. As we booked Belair Sunclub hotel but they put us in Krystal Grand..
6
Dan
29 juin 2025
·
A séjourné 1 nuit
It was quite an eventful process to get checked it. Staff was helpful but we arrived at noon and got a room about 4. We were able to use the property until we checked in which was nice.
It was quite an eventful process to get checked it. Staff was helpful but we arrived at noon and got a room about 4. We were able to use the property until we checked in which was nice.
8
DAVID RIVERA
10 oct. 2024
·
A séjourné 2 nuits
SOLO EL CHECK IN. MUY TARDADO Y FALTA DE EMPLEADAS DE LIMPIEZA,PARA ENTREGAR HABITACIONES A TIEMPO. DURE 2 HORAS PARA ENTRAR A MIS HABITACIONES. LA ENCARGADA DE EXPEDIA EN EL HOTEL,NICOLE UNA EXCELENTE REPRESENTANTE Y NOS ATENDIO DE MARAVILLA.
SOLO EL CHECK IN. MUY TARDADO Y FALTA DE EMPLEADAS DE LIMPIEZA,PARA ENTREGAR HABITACIONES A TIEMPO. DURE 2 HORAS PARA ENTRAR A MIS HABITACIONES. LA ENCARGADA DE EXPEDIA EN EL HOTEL,NICOLE UNA EXCELENTE REPRESENTANTE Y NOS ATENDIO DE MARAVILLA.
10
Anna
13 févr. 2025
·
A séjourné 6 nuits
Gabriel at reception was great! Very helpful. The hotel was clean and staff were friendly.
Gabriel at reception was great! Very helpful. The hotel was clean and staff were friendly.
10
Alexandra
30 août 2025
·
A séjourné 6 nuits
Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim up bar was definitely a highlight!
Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim up bar was definitely a highlight!
10
Stephanie Yvonne
29 juin 2025
·
A séjourné 8 nuits
We had a very good vacation!! Our concierge, Gabriel, was amazing!! Upstairs bartender made the most AMAZING mojitos!! Food was delicious and lots of choices!!Our only complaint was housekeeping!! They “missed” our room several times. All in all I would highly recommend staying here!! !
We had a very good vacation!! Our concierge, Gabriel, was amazing!! Upstairs bartender made the most AMAZING mojitos!! Food was delicious and lots of choices!!Our only complaint was housekeeping!! They “missed” our room several times. All in all I would highly recommend staying here!! !
10
Carmen Karina Rivas
15 juin 2025
·
A séjourné 5 nuits
Staff was very kind and helpful. I’d like to mention bartenders, mini bar service and housekeeping were my favorite! S/O to Carlos, main lobby bartender, he was kind, respectful and very polite!
Staff was very kind and helpful. I’d like to mention bartenders, mini bar service and housekeeping were my favorite! S/O to Carlos, main lobby bartender, he was kind, respectful and very polite!
10
Vilson
29 juin 2025
·
A séjourné 7 nuits
The Expedia team members at the hotel, Gabriel and Omar, was. Way helpful. They provided an upgrade to our team and booked different restaurants everyday. Great service
The Expedia team members at the hotel, Gabriel and Omar, was. Way helpful. They provided an upgrade to our team and booked different restaurants everyday. Great service
8
DAVID RIVERA
10 oct. 2024
·
A séjourné 2 nuits
SOLO LA MALA ATENCION A LA HORA DEL CHECK IN. EN LA RECEPCION MUY TARDADO. 2 HORAS PARA LA ASIGNACION DECLAS HABITACIONES.
SOLO LA MALA ATENCION A LA HORA DEL CHECK IN. EN LA RECEPCION MUY TARDADO. 2 HORAS PARA LA ASIGNACION DECLAS HABITACIONES.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation en bord de mer avec de magnifiques levers de soleil et un accès facile à Uber pour rejoindre San José del Cabo et d'autres plages où la baignade est possible. L'océan est généralement trop dangereux pour la baignade ici, et certaines chambres sont affectées par le bruit de l'autoroute.
Avis de voyageur à ce sujet
10
Daisy
13 mai 2025
·
A séjourné 3 nuits
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
8
Brandon
9 juil. 2025
·
A séjourné 7 nuits
Nice hotel a little outdated. They highway has highway noise but the food was excellent
Nice hotel a little outdated. They highway has highway noise but the food was excellent
8
Bradley Alan
15 janv. 2025
·
A séjourné 7 nuits
We Stayed at the BelAir Sun Club for one week. The baggage handling staff carried our bags, we were greeted with welcome drinks, the concierge upgraded our room to a nicer one with a better view for free and all of the staff were friendly. The hotel is in a great location. Close walking distance to money exchange, OXXO convenience store, around 2.5km to Walmart and 4km to lots of shopping at the Art Walk in San Jose Del Cabo. We had a great trip and would stay at this resort again. Thanks, Gabriel for taking great care of us! Brad.
We Stayed at the BelAir Sun Club for one week. The baggage handling staff carried our bags, we were greeted with welcome drinks, the concierge upgraded our room to a nicer one with a better view for free and all of the staff were friendly. The hotel is in a great location. Close walking distance to money exchange, OXXO convenience store, around 2.5km to Walmart and 4km to lots of shopping at the Art Walk in San Jose Del Cabo. We had a great trip and would stay at this resort again. Thanks, Gabriel for taking great care of us! Brad.
8
Stephanie K
12 mai 2025
·
A séjourné 3 nuits
The views are amazing and the staff is very kind. The rooms are a bit run down and there is a loud road just behind. But the property is gorgeous.
The views are amazing and the staff is very kind. The rooms are a bit run down and there is a loud road just behind. But the property is gorgeous.
8
Shannon Marie
1 mars 2025
·
A séjourné 5 nuits
This resort was one of the more affordable resorts. The location is right on the beach so it was easy to take a long beautiful walk. There’s no swimming (due to crazy waves). The only down side is that the resort has the beach on one side, and the highway close to the other side. The rooms weren’t sound proof, so you’d hear the constant waves crashing and loud traffic. There’s no special nights (white party/silent disco/foam pool party) but you get what you pay for! We sat by the infinity pool all the time and it was great. Lots of lounge chairs in the shade and in the sun. The buffet food was okay, the restaurant food was great!
This resort was one of the more affordable resorts. The location is right on the beach so it was easy to take a long beautiful walk. There’s no swimming (due to crazy waves). The only down side is that the resort has the beach on one side, and the highway close to the other side. The rooms weren’t sound proof, so you’d hear the constant waves crashing and loud traffic. There’s no special nights (white party/silent disco/foam pool party) but you get what you pay for! We sat by the infinity pool all the time and it was great. Lots of lounge chairs in the shade and in the sun. The buffet food was okay, the restaurant food was great!
8
Travis
3 mai 2025
·
A séjourné 3 nuits
We stayed at the Bel Air/Krystal Grand in San José del Cabo for three nights in late April/early May. It’s a family-friendly, budget-conscious resort with nice pools and kid areas, and thankfully not a party scene—quiet and relaxed. Beach access was great, and most of the staff were friendly and welcoming. The buffet was decent, rotating between Mexican and Italian themes, though options for picky eaters (like our 9-year-old) were limited. Room service nuggets were $15 with tip. Outside of the buffet, dining was underwhelming—the grill restaurant served a thin “New York steak” with five fries, two wings, and tiny ribeye skewers. We laughed and went back to the buffet. We initially checked into the Bel Air side, but both pullout sofas were broken and one bathroom latch didn’t work. Front desk staff there (notably Tania) was unhelpful and dismissive. We were eventually moved to the Krystal Grand side, which was more spacious but oddly laid out—we had to move furniture to use beds and dodge a low-hanging chandelier. Overall, we had a decent stay and enjoyed the beach and pool. The resort isn’t luxurious, but it’s fine if you’re after a mellow family trip. That said, hospitality on the Bel Air side could use improvement, and next time I’d check more reviews beyond just Expedia.
We stayed at the Bel Air/Krystal Grand in San José del Cabo for three nights in late April/early May. It’s a family-friendly, budget-conscious resort with nice pools and kid areas, and thankfully not a party scene—quiet and relaxed. Beach access was great, and most of the staff were friendly and welcoming. The buffet was decent, rotating between Mexican and Italian themes, though options for picky eaters (like our 9-year-old) were limited. Room service nuggets were $15 with tip. Outside of the buffet, dining was underwhelming—the grill restaurant served a thin “New York steak” with five fries, two wings, and tiny ribeye skewers. We laughed and went back to the buffet. We initially checked into the Bel Air side, but both pullout sofas were broken and one bathroom latch didn’t work. Front desk staff there (notably Tania) was unhelpful and dismissive. We were eventually moved to the Krystal Grand side, which was more spacious but oddly laid out—we had to move furniture to use beds and dodge a low-hanging chandelier. Overall, we had a decent stay and enjoyed the beach and pool. The resort isn’t luxurious, but it’s fine if you’re after a mellow family trip. That said, hospitality on the Bel Air side could use improvement, and next time I’d check more reviews beyond just Expedia.
10
KARMJIT
11 nov. 2025
·
A séjourné 3 nuits
This is a great property located in a safe area. We enjoyed every single moment of our stay. The property has direct access to the beach walk, along with a separate adult pool and a general public pool. We loved dining at Moskito The Grill and Japanese Ayami. While the buffet food was good, the service from the waitstaff could be improved. This might have been influenced by the excellent service we received from the Moskito The Grill staff. Last but not least, Paul, our butler, was a wonderful person who made our experience even better. Used uber for your ride cheaper and faster to every where.
This is a great property located in a safe area. We enjoyed every single moment of our stay. The property has direct access to the beach walk, along with a separate adult pool and a general public pool. We loved dining at Moskito The Grill and Japanese Ayami. While the buffet food was good, the service from the waitstaff could be improved. This might have been influenced by the excellent service we received from the Moskito The Grill staff. Last but not least, Paul, our butler, was a wonderful person who made our experience even better. Used uber for your ride cheaper and faster to every where.
8
Desirie
18 févr. 2025
·
A séjourné 7 nuits
We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue. The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas. The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable. The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort. The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue. The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas. The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable. The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort. The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
6
Jose
13 juil. 2025
·
A séjourné 5 nuits
We have booked with BelAir and ended up at Krystal Grand..don't know why but I guess its okay. Either way we won't go back. Our rooms were Very,very noisy.not only because the highway was very close but because of all the noise people-staff from hotel were making while doing their chores. Food was ok. I got sick from my stomach. Lots of flies around the food area. Only once we were able to eat at the Italian restaurant and it was a joke. Missing a lot of plates from menu. Almost all of the staff was nice. The one who got our trust was this youg guy from the pool named Urias, Daniel and Cecilia from the Buffet O were really really kind too. Urias was very friendly and he even recognized us from the distance and always wave at us. I didn't like the area because there was construction on the highway. And everything was very far away. So we wont go back soon. We have stayed at better hotels.
We have booked with BelAir and ended up at Krystal Grand..don't know why but I guess its okay. Either way we won't go back. Our rooms were Very,very noisy.not only because the highway was very close but because of all the noise people-staff from hotel were making while doing their chores. Food was ok. I got sick from my stomach. Lots of flies around the food area. Only once we were able to eat at the Italian restaurant and it was a joke. Missing a lot of plates from menu. Almost all of the staff was nice. The one who got our trust was this youg guy from the pool named Urias, Daniel and Cecilia from the Buffet O were really really kind too. Urias was very friendly and he even recognized us from the distance and always wave at us. I didn't like the area because there was construction on the highway. And everything was very far away. So we wont go back soon. We have stayed at better hotels.
10
Travis Michael
24 févr. 2025
·
A séjourné 7 nuits
Everything we could possibly needed was covered. Breathtaking room view. Clean room and facilites. Courteous staff. Buffet was excellent especially for breakfast and lunch, always staffed well. The ceviche did not disappoint. The sushi restaurant was also very good. Daniel in the Cafe and Alfredo in the bar were tremendous at taking care of us. Excellent location into San Jose del Cabo, short uber rides to good swimming beaches. Definitely reccomended.
Everything we could possibly needed was covered. Breathtaking room view. Clean room and facilites. Courteous staff. Buffet was excellent especially for breakfast and lunch, always staffed well. The ceviche did not disappoint. The sushi restaurant was also very good. Daniel in the Cafe and Alfredo in the bar were tremendous at taking care of us. Excellent location into San Jose del Cabo, short uber rides to good swimming beaches. Definitely reccomended.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité de la nourriture est inégale : plusieurs restaurants sont appréciés (comme le mexicain, le sushi, Ayami/Moskito) tandis que la variété du buffet et du petit-déjeuner/déjeuner est souvent décevante. Attendez-vous à devoir attendre pour être servi au dîner et à une qualité des boissons mitigée; l'étiquetage des allergènes peut être imprécis.
Avis de voyageur à ce sujet
6
Daniel
28 mars 2025
·
A séjourné 3 nuits
Buen hotel, un todo incluido un poco basico, es la misma comida todos los dias y los restaurantes especiales son muchas filas aunque buenos, solo son para cenar, y el alcohol incluido no es muy bueno
Buen hotel, un todo incluido un poco basico, es la misma comida todos los dias y los restaurantes especiales son muchas filas aunque buenos, solo son para cenar, y el alcohol incluido no es muy bueno
6
Marianna Gutierrez Soares
23 déc. 2024
·
A séjourné 4 nuits
The staff is very friendly and always willing to help. However, I got disappointed with the food..few options to choose from ( besides buffet), very small serving and not tasty.
The staff is very friendly and always willing to help. However, I got disappointed with the food..few options to choose from ( besides buffet), very small serving and not tasty.
10
Matthew
17 août 2025
·
A séjourné 7 nuits
Good food (options and quality), good service and activities, room was spacious. Liked the pool options and was kid friendly with a small kid slide pool and kids club. Great stay overall!
Good food (options and quality), good service and activities, room was spacious. Liked the pool options and was kid friendly with a small kid slide pool and kids club. Great stay overall!
10
Curtis
17 août 2025
·
A séjourné 7 nuits
Had a great stay here at the BelAir. We actually got upgraded to the Krystal Grand along with some friends we went there with. The food and drinks were excellent. Overall had a great vacations and would recommend this resort.
Had a great stay here at the BelAir. We actually got upgraded to the Krystal Grand along with some friends we went there with. The food and drinks were excellent. Overall had a great vacations and would recommend this resort.
10
Hoangoanh
30 avr. 2025
·
A séjourné 4 nuits
First off, I would love to give a huge thank you and appreciation to the care and attentiveness from Gabriel, from the front concierge. He was able to answer all of our concerns and worries before our arrival, during our stay, and even for the checking out process. Truly was a pleasure and made our vacation plans much smoother. The patiences and helpful hand from his service made the stay safe and like another home away from home. Thank you! For an all-inclusive package, the food for the week was limited (from my knowledge) to the “O buffet,” for most meals like breakfast and lunch. Which isnt so bad, considering it would change from day to day. It was cool that dinner is open for every restaurant on the resort; however, to have the best experience early arrival is recommended otherwise you might wait longer than expected. The drinks, non-alcohol were much better than the alcohol ones. The resort is family friendly for sure. There is an adult only pool, spa has to be booked in advance, wasnt able to visit the gym, but there is plenty to explore if stay for a short period. Overall, i would come back.
First off, I would love to give a huge thank you and appreciation to the care and attentiveness from Gabriel, from the front concierge. He was able to answer all of our concerns and worries before our arrival, during our stay, and even for the checking out process. Truly was a pleasure and made our vacation plans much smoother. The patiences and helpful hand from his service made the stay safe and like another home away from home. Thank you! For an all-inclusive package, the food for the week was limited (from my knowledge) to the “O buffet,” for most meals like breakfast and lunch. Which isnt so bad, considering it would change from day to day. It was cool that dinner is open for every restaurant on the resort; however, to have the best experience early arrival is recommended otherwise you might wait longer than expected. The drinks, non-alcohol were much better than the alcohol ones. The resort is family friendly for sure. There is an adult only pool, spa has to be booked in advance, wasnt able to visit the gym, but there is plenty to explore if stay for a short period. Overall, i would come back.
8
Travis
3 mai 2025
·
A séjourné 3 nuits
We stayed at the Bel Air/Krystal Grand in San José del Cabo for three nights in late April/early May. It’s a family-friendly, budget-conscious resort with nice pools and kid areas, and thankfully not a party scene—quiet and relaxed. Beach access was great, and most of the staff were friendly and welcoming. The buffet was decent, rotating between Mexican and Italian themes, though options for picky eaters (like our 9-year-old) were limited. Room service nuggets were $15 with tip. Outside of the buffet, dining was underwhelming—the grill restaurant served a thin “New York steak” with five fries, two wings, and tiny ribeye skewers. We laughed and went back to the buffet. We initially checked into the Bel Air side, but both pullout sofas were broken and one bathroom latch didn’t work. Front desk staff there (notably Tania) was unhelpful and dismissive. We were eventually moved to the Krystal Grand side, which was more spacious but oddly laid out—we had to move furniture to use beds and dodge a low-hanging chandelier. Overall, we had a decent stay and enjoyed the beach and pool. The resort isn’t luxurious, but it’s fine if you’re after a mellow family trip. That said, hospitality on the Bel Air side could use improvement, and next time I’d check more reviews beyond just Expedia.
We stayed at the Bel Air/Krystal Grand in San José del Cabo for three nights in late April/early May. It’s a family-friendly, budget-conscious resort with nice pools and kid areas, and thankfully not a party scene—quiet and relaxed. Beach access was great, and most of the staff were friendly and welcoming. The buffet was decent, rotating between Mexican and Italian themes, though options for picky eaters (like our 9-year-old) were limited. Room service nuggets were $15 with tip. Outside of the buffet, dining was underwhelming—the grill restaurant served a thin “New York steak” with five fries, two wings, and tiny ribeye skewers. We laughed and went back to the buffet. We initially checked into the Bel Air side, but both pullout sofas were broken and one bathroom latch didn’t work. Front desk staff there (notably Tania) was unhelpful and dismissive. We were eventually moved to the Krystal Grand side, which was more spacious but oddly laid out—we had to move furniture to use beds and dodge a low-hanging chandelier. Overall, we had a decent stay and enjoyed the beach and pool. The resort isn’t luxurious, but it’s fine if you’re after a mellow family trip. That said, hospitality on the Bel Air side could use improvement, and next time I’d check more reviews beyond just Expedia.
10
KARMJIT
11 nov. 2025
·
A séjourné 3 nuits
This is a great property located in a safe area. We enjoyed every single moment of our stay. The property has direct access to the beach walk, along with a separate adult pool and a general public pool. We loved dining at Moskito The Grill and Japanese Ayami. While the buffet food was good, the service from the waitstaff could be improved. This might have been influenced by the excellent service we received from the Moskito The Grill staff. Last but not least, Paul, our butler, was a wonderful person who made our experience even better. Used uber for your ride cheaper and faster to every where.
This is a great property located in a safe area. We enjoyed every single moment of our stay. The property has direct access to the beach walk, along with a separate adult pool and a general public pool. We loved dining at Moskito The Grill and Japanese Ayami. While the buffet food was good, the service from the waitstaff could be improved. This might have been influenced by the excellent service we received from the Moskito The Grill staff. Last but not least, Paul, our butler, was a wonderful person who made our experience even better. Used uber for your ride cheaper and faster to every where.
8
Desirie
18 févr. 2025
·
A séjourné 7 nuits
We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue. The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas. The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable. The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort. The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue. The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas. The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable. The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort. The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
6
Edward James
17 août 2025
·
A séjourné 6 nuits
The restaurant the Grill is very underwhelming for the time you'll wait to get a table and to order. Don't expect your steak to be tender. I got half a fork worth of carrot puree with my steak main course. I feel bad for anyone who spent the extra 2600 pesos on the tomahawk steak. Or the 2800 for steak and lobster.
The restaurant the Grill is very underwhelming for the time you'll wait to get a table and to order. Don't expect your steak to be tender. I got half a fork worth of carrot puree with my steak main course. I feel bad for anyone who spent the extra 2600 pesos on the tomahawk steak. Or the 2800 for steak and lobster.
10
Travis Michael
24 févr. 2025
·
A séjourné 7 nuits
Everything we could possibly needed was covered. Breathtaking room view. Clean room and facilites. Courteous staff. Buffet was excellent especially for breakfast and lunch, always staffed well. The ceviche did not disappoint. The sushi restaurant was also very good. Daniel in the Cafe and Alfredo in the bar were tremendous at taking care of us. Excellent location into San Jose del Cabo, short uber rides to good swimming beaches. Definitely reccomended.
Everything we could possibly needed was covered. Breathtaking room view. Clean room and facilites. Courteous staff. Buffet was excellent especially for breakfast and lunch, always staffed well. The ceviche did not disappoint. The sushi restaurant was also very good. Daniel in the Cafe and Alfredo in the bar were tremendous at taking care of us. Excellent location into San Jose del Cabo, short uber rides to good swimming beaches. Definitely reccomended.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Wendy Ortiz o Felipe
31 juil. 2026
·
A séjourné 3 nuits
La habitación estaba limpia, pero no funcionaba el teléfono, el personal súper atento en todo momento, con servicio de niñera si lo requieren. El restaurante grill delicioso y ampliamente recomendable!
La habitación estaba limpia, pero no funcionaba el teléfono, el personal súper atento en todo momento, con servicio de niñera si lo requieren. El restaurante grill delicioso y ampliamente recomendable!
2
Edgar
24 juil. 2026
·
A séjourné 7 nuits
Where to begin. So disappointed with this stay. We booked for a whole week with my family/children. Since the day we arrived there was NO AC working. To summit up Our entire stay was a hassle, being moved room after room total of 6 just me and my husband and small children and my adult children moved also room total room. Maintenance man would go check air with a thermometer insisting it was cooling but it was not .Unbearable so humid and strong smell of mold in the rooms. And pools nasty murky with algae and dirt floating around early mornings. That’s an ear/pink eye infestation waiting to happen..And on top of that food was horrible and frozen and reception area Never ever ever picks up phone. Ugh Will not be staying here again. PLEASE DO NOT STAY THERE. This was supposed to be relaxing calm stress free week.
Where to begin. So disappointed with this stay. We booked for a whole week with my family/children. Since the day we arrived there was NO AC working. To summit up Our entire stay was a hassle, being moved room after room total of 6 just me and my husband and small children and my adult children moved also room total room. Maintenance man would go check air with a thermometer insisting it was cooling but it was not .Unbearable so humid and strong smell of mold in the rooms. And pools nasty murky with algae and dirt floating around early mornings. That’s an ear/pink eye infestation waiting to happen..And on top of that food was horrible and frozen and reception area Never ever ever picks up phone. Ugh Will not be staying here again. PLEASE DO NOT STAY THERE. This was supposed to be relaxing calm stress free week.
6
Mark E
9 juil. 2026
·
A séjourné 4 nuits
This resort could be an absolute gem! The staff has my greatest appreciation for their tireless efforts. They work really hard and I’m sure they’re underpaid. The ocean views is simply outstanding. Keep in mind this is a no swim beach, otherwise enjoy the sights and sounds of the beautiful ocean. The buffet food was okay. Don’t come expecting a dazzling buffet, it’s accommodating! The other restaurants offer a bit better variety. The pools were crystal clear, however the outside showers, there are 4 of them and only 1 functioned. Activities honestly they are lacking. A lot of that may have been a language barrier but a professional planner is very much needed to get the people active and involved. There can be no bad day in this area whatsoever! My oh no moment can when our phone in the room didn’t work. So scheduling anything from the comfort of the room was out. Room service out, spa schedule out, any amenity that I paid for out. Next the valances in the ad photos were not in our room. The rods were but no valances. The furniture was outdated and the materials were grossly fades. Our dining table legs were fractured to the point we were afraid to use it. Who do you call, we couldn’t! Why did we stay, it was booked months in advance and paid for. The resort offers some value, just don’t buy into the ad photos, they’re extremely enhanced.
This resort could be an absolute gem! The staff has my greatest appreciation for their tireless efforts. They work really hard and I’m sure they’re underpaid. The ocean views is simply outstanding. Keep in mind this is a no swim beach, otherwise enjoy the sights and sounds of the beautiful ocean. The buffet food was okay. Don’t come expecting a dazzling buffet, it’s accommodating! The other restaurants offer a bit better variety. The pools were crystal clear, however the outside showers, there are 4 of them and only 1 functioned. Activities honestly they are lacking. A lot of that may have been a language barrier but a professional planner is very much needed to get the people active and involved. There can be no bad day in this area whatsoever! My oh no moment can when our phone in the room didn’t work. So scheduling anything from the comfort of the room was out. Room service out, spa schedule out, any amenity that I paid for out. Next the valances in the ad photos were not in our room. The rods were but no valances. The furniture was outdated and the materials were grossly fades. Our dining table legs were fractured to the point we were afraid to use it. Who do you call, we couldn’t! Why did we stay, it was booked months in advance and paid for. The resort offers some value, just don’t buy into the ad photos, they’re extremely enhanced.
10
Valerie
8 juil. 2026
·
A séjourné 3 nuits
Big, clean room. Lots of food options. Plenty of space at the pools and lots of activities
Big, clean room. Lots of food options. Plenty of space at the pools and lots of activities
2
Stephanie
1 juil. 2026
·
A séjourné 3 nuits
This resort was horrible! Went for boyfriend’s birthday and was never able to use any of the pools including the swim out I paid for! The swim out pool had algae and was never cleaned until the last night we were there! There was vomit in the adult pool and the beach is not swim able! The staff never responded to our requests! The blinds were broken I had to use my hair clip for privacy and the food was terrible!
This resort was horrible! Went for boyfriend’s birthday and was never able to use any of the pools including the swim out I paid for! The swim out pool had algae and was never cleaned until the last night we were there! There was vomit in the adult pool and the beach is not swim able! The staff never responded to our requests! The blinds were broken I had to use my hair clip for privacy and the food was terrible!
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De 15:00 à 23:59
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Prix pour les dates à venir
novembre 2026
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décembre 2026
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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-14: NO DATA
- 2026-11-15: 296.14321560668947USD
- 2026-11-16: 295.7155899475098USD
- 2026-11-17: 295.7155899475098USD
- 2026-11-18: 295.7155899475098USD
- 2026-11-19: 311.1149577697754USD
- 2026-11-20: 311.1149577697754USD
- 2026-11-21: 311.1149577697754USD
- 2026-11-22: 311.56488643493657USD
- 2026-11-23: 311.56488643493657USD
- 2026-11-24: 422.0273692016602USD
- 2026-11-25: 327.01891848754883USD
- 2026-11-26: 422.0273692016602USD
- 2026-11-27: 327.01891848754883USD
- 2026-11-28: 422.0273692016602USD
- 2026-11-29: 327.01891848754883USD
- 2026-11-30: 422.0273692016602USD
- 2026-12-01: 296.14321560668947USD
- 2026-12-02: 296.14321560668947USD
- 2026-12-03: 304.3724193023682USD
- 2026-12-04: 304.3724193023682USD
- 2026-12-05: 323.82427358703615USD
- 2026-12-06: 320.23685357666017USD
- 2026-12-07: 341.82340492553715USD
- 2026-12-08: 304.3724193023682USD
- 2026-12-09: 382.29131783142094USD
- 2026-12-10: 304.3724193023682USD
- 2026-12-11: 304.3724193023682USD
- 2026-12-12: 304.3724193023682USD
- 2026-12-13: 304.3724193023682USD
- 2026-12-14: 402.53763681030273USD
- 2026-12-15: 345.3154905181885USD
- 2026-12-16: 304.3724193023682USD
- 2026-12-17: 382.29131783142094USD
- 2026-12-18: 443.39459083862306USD
- 2026-12-19: 412.3023839660645USD
- 2026-12-20: 444.7957107513428USD
- 2026-12-21: 428.1884148162842USD
- 2026-12-22: 428.1884148162842USD
- 2026-12-23: 453.2024975067139USD
- 2026-12-24: 475.62058430786135USD
- 2026-12-25: 432.01144606933593USD
- 2026-12-26: 475.81690458374027USD
- 2026-12-27: 475.62058430786135USD
- 2026-12-28: 416.5682123046875USD
- 2026-12-29: 416.5682123046875USD
- 2026-12-30: 460.20816434936523USD
- 2026-12-31: 598.8109519104004USD
- 2027-01-01: 602.8107588745117USD
- 2027-01-02: 339.0104004516602USD
- 2027-01-03: 313.87598917541504USD
- 2027-01-04: 313.87598917541504USD
- 2027-01-05: 339.0104004516602USD
- 2027-01-06: 338.3098573150635USD
- 2027-01-07: 338.3098573150635USD
- 2027-01-08: 334.10646393737795USD
- 2027-01-09: 309.1350025268555USD
- 2027-01-10: 341.11209714050295USD
- 2027-01-11: 404.0368495819092USD
- 2027-01-12: 404.0368495819092USD
- 2027-01-13: 355.1233971862793USD
- 2027-01-14: 360.0273673400879USD
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L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Piscine accessible de 08 h 00 à 20 h 00.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
Équipements populaires
Ascenseur
Salles de réunion
Jardin
Serviettes
Piscine pour enfants
Club pour enfants
Général
Serviettes
Club pour enfants
Children's Club (free)
Couples/Private Dining
Smoke-Free Property
Not Wheelchair Accessible
Wheelchairs Available (on site)
Activités
Jardin
Piscine pour enfants
Health Club
Spa Services (on site)
Services
Ascenseur
Salles de réunion
Consigne à bagage
24-Hour Front Desk
ATM/Banking
Computer Station
Proposal/Romance Packages Available
Tours/Ticket Assistance
Connexion Internet
Wi-fi gratuit