Name: Best Western Roslyn-Long Island Hotel
Address: 1053 Northern Blvd, Flower Hill, New York, United States of America, Flower Hill, New York, US
Price range: $141–$460 per night
Rating: 7.13

What guests think

Best Western Roslyn-Long Island Hotel earns mixed feedback: guests highlight a convenient location, generally clean rooms, and some friendly staff, while many report very small rooms and some note uneven service experiences.

Parking is on site but often tight, with a single shared entrance or exit; several guests found access confusing or awkward. Several reviews mention traffic noise from the busy road and weak sound insulation between floors or rooms. Breakfast feedback spans great to below standard or cold, and a few travelers found the price high for what is offered. Expect a compact, convenient stay with trade-offs in space and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but frequently tight, with a single-lane entrance and exit that some found awkward or hazardous. Some guests also reported confusing access or a hard-to-locate entrance.

Related guest reviews

8

Martha

Aug 14, 2025

·

Stayed 2 nights

The rooms are a little small, and could use a little updating. It was not badly out of date, but there were just some minor things that could use a little improvement. The parking is extremely tight and it’s one lane that is used for both the entrance and the exit off of a very busy street which could present a hazard. The staff was lovely. The breakfast was great, and the beds were comfortable.

6

Mark

Jul 27, 2024

·

Stayed 2 nights

On the good side this hotel was very clean, had ample parking, and is located very near some great high-end shopping. On the downside the rooms were very small. The desk was so small you could not even have a notebook computer open on it and they had no other area in the hotel where you could work. The shower is also only two feet wide.

10

Alita

Jan 12, 2025

·

Stayed 4 nights

Clean well located and easy to park

8

Selma

Aug 26, 2024

·

Stayed 1 night

My suggestion would be put better lighting outside the building. The Parking on the side area very dark.

8

Richard

Dec 10, 2025

·

Stayed 1 night

You should let your guest know that you have two parking locations.

6

Fanesza

Nov 12, 2024

·

Stayed 2 nights

Parking, elevator extremely tight. King bed room small, stand up shower and bathroom way too small. Like that iron and Iron board was in room.

10

Brian

Nov 14, 2024

·

Stayed 2 nights

Hard to find entrance but great otherwise

2

Samuel J

Sep 7, 2025

·

Stayed 2 nights

It was a terrible experience for me and my girlfriend! There was no fridge, no microwaves in the room. The room looked totally different from the pictures. Parking lot very not convenient for a certain amount of cars, the entrance is also the way out, crazy dangerous. After all, customer service was a disaster. I not recommending this space to no one.

6

Amy

Oct 21, 2025

·

Stayed 1 night

Parking was terrible, crowded, and there was a large broken hotel sign in the way of our spot. We damaged our car on it. The staff was non-communicative and rude. They dud not answer the phone when I called twice about a screaming child and parent across the hall. I would never choose this hotel again.

6

kathleen

Dec 29, 2024

·

Stayed 1 night

Room was small, parking was tight, breakfast was cold. Was not worth the price we paid.

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Cleanliness

Many guests found rooms very clean, but recurring complaints cite strong odors (including smoke), damp or heavily scented linens, and occasional dirty bathrooms, making cleanliness feel inconsistent.

Related guest reviews

2

Henry

Jun 27, 2024

·

Stayed 2 nights

I would never recommend this hotel to anyone. Management was rude and obnoxious. When I checked in, I was given a very small room, which I have videotaped to show how small and inconvenient this room was. The bathroom with filthy, toilet was not flushed and the sink cat hair in it. The room smelled. I will never return to this hotel. I am very surprised that this hotel carries the name Holiday Inn express.

6

Parthasarathy

Jun 6, 2024

·

Stayed 2 nights

Our room was stinking of smoke and looks like someone had smoked in this room. The whole hotel is supposed to be nonsmoking When I reported the incident and asked for a different room I was not given an options

10

Kerry

Nov 7, 2025

·

Stayed 1 night

The room was very clean

10

James

Oct 21, 2025

·

Stayed 1 night

Clean Rooms

10

Jennifer

Feb 23, 2024

·

Stayed 2 nights

A very friendly staff, room was small but clean and comfortable

10

Jody

Nov 21, 2025

·

Stayed 2 nights

When I saw that the ratings are 7 I couldn't understand why, when I arrived at the hotel I was surprised at how well maintained it is, how clean and modern the rooms and the amenities of the hotel, I didn't use the breakfast but everything else about the hotel I loved, I recommend it and would definitely go back.

6

Richard

Nov 27, 2024

·

Stayed 1 night

First room had to be changed because of loud road. Laundry detergent smell on bed linen was too strong. Breakfast buffet was just okay.

10

Evelyn

May 11, 2024

·

Stayed 1 night

The stay was for one night. The food for breakfast wasn’t great but the room was comfortable, quiet and very clean. Little interaction with staff but the little interaction was okay

8

Michael

Sep 12, 2025

·

Stayed 1 night

Coffee pot in room not working , no refrigerator, Had to be moved from my first room because of terrible odor in room, second I was given smelled normal. I would have liked some compensation , but hotel attendant said I would have to go through Expedia. Staff was pleasant, hotel was convenient location, breakfast was fine.

10

Kaeshaun

Nov 30, 2025

·

Stayed 1 night

Great staff .check in was smooth . Clean room

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact with tiny bathrooms and limited workspace; reports also note poor sound insulation, loud or faulty A/C or TV in some rooms, and spotty Wi-Fi on upper floors.

Related guest reviews

6

Michael

Jul 17, 2024

·

Stayed 2 nights

Rooms are crazy small!

8

muthiah

Jun 25, 2025

·

Stayed 2 nights

rooms are too small

6

Mark

Jul 27, 2024

·

Stayed 2 nights

On the good side this hotel was very clean, had ample parking, and is located very near some great high-end shopping. On the downside the rooms were very small. The desk was so small you could not even have a notebook computer open on it and they had no other area in the hotel where you could work. The shower is also only two feet wide.

8

Neil

Nov 6, 2025

·

Stayed 1 night

The room, although very small, was clean. It's an older hotel so I was surprised at the rate for the evening.

6

Gregory

Jun 13, 2025

·

Stayed 1 night

The room are very small, and fairly noisy (from floor above and neighboring rooms). Original room had non-functioning air conditioner, but we were given another room promptly. Breakfast was average. No amenities on property.

8

Nick

Oct 9, 2025

·

Stayed 3 nights

There was no wi-fi internet connectivity in our room on the third floor. Other than that, it was a fantastic stay in an amazing location. The steakhouse next door was out of this world

4

George

May 21, 2024

·

Stayed 3 nights

Room was tiny. Smaller than many older European hotel rooms.bathroom was very tiny. Could barely turn around.

8

Ruth

Apr 25, 2025

·

Stayed 1 night

The air-conditioner/heating unit in the room was quite loud, and the fact that the hotel is on a very busy street didn't help.

2

Joanne

Oct 15, 2025

·

Stayed 3 nights

DO NOT stay at this hotel. We had pre-paid for the room through Expedia. When we checked in they asked us for our credit card to hold "for any incidentals". They then charged us again, not once but twice, for amounts well exceeding our already prepaid Expedia rate. We are still wrestling to have those charges removed. The room is listed as standard King and is absolutely tiny, hardly enough space to get around the bed. The shower and vanity are tiny. Awful experience.

2

Ying

Sep 2, 2025

·

Stayed 1 night

This room has very poor sound insulation. First, the windows do not block noise well, and the sound of cars passing outside is very loud. Second, whenever someone walks on the floor above, a loud noise comes from the ceiling of this room. While lying in bed, we constantly feel as if the people upstairs might fall through at any moment.

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AI-generated summary based on recent guest reviews

Service

Feedback varies widely: some praise friendly, professional staff and smooth check-in, while others report rudeness, poor responsiveness, billing problems, and inflexible or unaccommodating policies.

Related guest reviews

2

Sami

May 19, 2024

·

Stayed 1 night

I would never stay in this hotel again. The manager was rude and argumentative. They do not allow guests to leave their bags at the hotel after check out, so just know that if you are checking out but need somewhere to store your luggage for the rest of the day, this is something that they will not accommodate. As the manager told me, once you check out , you are no longer a Guest of the hotel and they cannot help you with anything. And there were unwilling to find a solution. This guy took the “hospitable” out of “hospitality”. Never again.

2

Alba

Feb 27, 2024

·

Stayed 1 night

Front desk lady was rude and double charged my credit card

10

Gary

May 9, 2024

·

Stayed 3 nights

Good facility, well-run. Staff very friendly and cooperative, and in particular the Housekeeping and breakfast helper.

10

Charles

Sep 26, 2025

·

Stayed 2 nights

Nice rooms staff is very friendly. Id stay there again.

6

Jordon

Aug 17, 2025

·

Stayed 1 night

Upon arriving I requested that my ice packs be stored overnight in the hotel's freezer so that I could make it through the next day without my food spoiling. I have done this at every other Holiday Inn Express and other hotels for years with no issue. For some reason the front desk attendant would not accomodate and refused me. He stated that this presents a concern of potential cross contamination. As a veteran of the foodservice industry for 40 years, I can not understand how putting ice blankets in a sealed bag and in the lowest shelf of a freezer could be made into an issue. It poses no threrat to food safety and offers a small token of hospitality to someone who is traveling and has dietary restrictions. I hope that the staff will be made to be better informed in the future and be more hospiaible.

2

Michael

May 26, 2025

·

Stayed 1 night

Poorly run. “managers “ on both evening & day shift useless and surly .0

10

Kaeshaun

Nov 30, 2025

·

Stayed 1 night

Great staff .check in was smooth . Clean room

6

Amy

Oct 21, 2025

·

Stayed 1 night

Parking was terrible, crowded, and there was a large broken hotel sign in the way of our spot. We damaged our car on it. The staff was non-communicative and rude. They dud not answer the phone when I called twice about a screaming child and parent across the hall. I would never choose this hotel again.

10

SUSAN

Oct 12, 2025

·

Stayed 1 night

The lady at the desk was very professional and did her job well. The ladies serving breakfast were friendly and helpful. I was very satisfied with this establishment. Clean, quiet and the staff gave me the impression they liked their job. These are important factors for me returning to a Hotel.

6

Munazza

Aug 1, 2024

·

Stayed 4 nights

A front desk guy was very rude and unhelpful did not listen what i was asking

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Location

Convenient for visits in the area, near shopping and restaurants (including a noted steakhouse) and Whole Foods; the busy street can bring noticeable traffic noise.

Related guest reviews

8

Rueben

Aug 26, 2024

·

Stayed 3 nights

The shower was small and no matter what you do, the water goes out of the shower. But the housekeepers clean up without complaint. A big plus is the hotel is right next to Bryant and Cooper, one of the best steakhouses in NY.

10

Alita

Jan 12, 2025

·

Stayed 4 nights

Clean well located and easy to park

10

Sammy

Oct 30, 2024

·

Stayed 1 night

Convenient location

8

Nick

Oct 9, 2025

·

Stayed 3 nights

There was no wi-fi internet connectivity in our room on the third floor. Other than that, it was a fantastic stay in an amazing location. The steakhouse next door was out of this world

6

Zhi

Jan 10, 2024

·

Stayed 2 nights

everything is normal , beside the main road bring the noise.

10

Resson

Nov 23, 2025

·

Stayed 2 nights

Great location.

8

Ruth

Apr 25, 2025

·

Stayed 1 night

The air-conditioner/heating unit in the room was quite loud, and the fact that the hotel is on a very busy street didn't help.

8

Fernando

Jun 10, 2024

·

Stayed 5 nights

Close to whole foods is nice

10

Jason

Aug 23, 2024

·

Stayed 2 nights

Good to stay if you are in for a business trip in the area.

8

Charles

Sep 28, 2025

·

Stayed 4 nights

Good location for our purpose

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AI-generated summary based on recent guest reviews

Dining

Breakfast is mixed, ranging from great to average or cold; breakfast attendants are often praised. Little mention of other on-site dining.

Related guest reviews

6

Danielle

Jun 8, 2024

·

Stayed 1 night

room was super small and breakfast wasn’t so good. the juice machine was out of order and i don’t drink coffee so nothing for me to drink.

8

Martha

Aug 14, 2025

·

Stayed 2 nights

The rooms are a little small, and could use a little updating. It was not badly out of date, but there were just some minor things that could use a little improvement. The parking is extremely tight and it’s one lane that is used for both the entrance and the exit off of a very busy street which could present a hazard. The staff was lovely. The breakfast was great, and the beds were comfortable.

6

David

Nov 4, 2024

·

Stayed 1 night

Perfect place to lay your head down for a night.. good breakfast. :)

6

Zenaida

Jun 2, 2025

·

Stayed 2 nights

The room was clean. The lighting was poor. The employees were great. Breakfast was a nice surprise.

6

Rosanne

Jun 8, 2025

·

Stayed 1 night

Room is very small Air conditioning cannot be adjusted to comfortable temperature Lobby bathroom not working We are not expecting lavish treatment but the free Breakfast is below standard.

10

Marie

Jan 30, 2024

·

Stayed 1 night

Great place for a quick stop. Friendly staff, clean, great complimentary breakfast! Would definitely go back!

6

Richard

Nov 27, 2024

·

Stayed 1 night

First room had to be changed because of loud road. Laundry detergent smell on bed linen was too strong. Breakfast buffet was just okay.

8

Michael

Sep 12, 2025

·

Stayed 1 night

Coffee pot in room not working , no refrigerator, Had to be moved from my first room because of terrible odor in room, second I was given smelled normal. I would have liked some compensation , but hotel attendant said I would have to go through Expedia. Staff was pleasant, hotel was convenient location, breakfast was fine.

6

kathleen

Dec 29, 2024

·

Stayed 1 night

Room was small, parking was tight, breakfast was cold. Was not worth the price we paid.

10

SUSAN

Oct 12, 2025

·

Stayed 1 night

The lady at the desk was very professional and did her job well. The ladies serving breakfast were friendly and helpful. I was very satisfied with this establishment. Clean, quiet and the staff gave me the impression they liked their job. These are important factors for me returning to a Hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $141	18 $210	19 $241
20 $148	21 $156	22 $157	23 $172	24 $216	25 $460	26 $382
27 $154	28 $150	29 $151	30 $169

Su	Mo	Tu	We	Th	Fr	Sa
				1 $179	2 $303	3 $332
4 $152	5 $149	6 $149	7 $163	8 $180	9 $332	10 $359
11 $171	12 $161	13 $161	14 $157	15 $170	16 $330	17 $339
18 $164	19 $152	20 $158	21 $161	22 $152	23 $295	24
25 $147	26 $146	27 $147	28 $146	29 $147	30 $227	31 $218

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About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 2 Double Beds (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed, Accessible (Walk-In Shower)

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Roslyn-Long Island Hotel

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Prices for upcoming dates