The Swan Hotel and Spa
215 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
215 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À The Swan Hotel and Spa, les prix par nuit s'élèvent en moyenne à 182 $US pendant le mois le moins cher (novembre) et à 258 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 210 $US |
| février | 209 $US |
| mars | 197 $US |
| avril | 203 $US |
| mai | 231 $US |
| juin | 222 $US |
| juillet | 233 $US |
| août | 258 $US |
| septembre | 215 $US |
| octobre | 210 $US |
| novembre | 182 $US |
| décembre | 199 $US |
J
F
M
A
M
J
J
A
sept. · 215 $US
S
O
N
D
Le plus cher : août (env. 258 $US)
Le moins cher : novembre (env. 182 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notamment une piscine couverte, un hammam et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, une consigne à bagages et une laverie. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Vous pourrez reprendre des forces à restaurant ou dans un des un café de cet hôtel. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée.
Chambres
Les 87 chambres de l'hébergement vous invitent à la détente. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent une baignoire ou une douche et des chaussons. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un bureau et une bouilloire électrique.
Emplacement
En choisissant The Swan Hotel and Spa à Ulverston, vous profiterez d'un agréable séjour à moins de 5 minutes en voiture de Lac de Windermere et Lakeland Motor Museum. Cet hôtel avec spa se trouve à 1,6 km de Lakes Aqaurium et à 1,6 km de Lakeside Windermere Ferry Landing.
À proximité
Lac de Windermere(0.9 miles)
Lakes Aqaurium(1 miles)
Lakeside Windermere Ferry Landing(1 miles)
Parc public Fell FootPark(1.1 miles)
Lakeland Motor Museum(1.2 miles)
Fabrique de bobines de Stott Park(1.5 miles)
Ligne ferroviaire Lakeside & Haverthwaite(2.2 miles)
Winster Valley(2.4 miles)
Centre de paintball Raw War Paintball(5.2 miles)
Vallée de Lyth(5.4 miles)
Eggerslack Wood(5.7 miles)
Maison historique Blackwell, The Arts & Crafts(6.2 miles)
Ornamental Gardens(6.6 miles)
Hill Top Farm(6.6 miles)
Labyrinth(7 miles)
L'aéroport principal le plus proche est : Leeds (LBA-Leeds Bradford)(72.8 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Nettoyage à sec
Emplacement
Newby Bridge, Newby Bridge, Ulverston, District de South Lakeland, Angleterre, Royaume-Uni
Lac de Windermere (0.9 miles)
Lakes Aqaurium (1 miles)
Lakeside Windermere Ferry Landing (1 miles)
Parc public Fell FootPark (1.1 miles)
Lakeland Motor Museum (1.2 miles)
Fabrique de bobines de Stott Park (1.5 miles)
Avis des voyageurs
8.3
Très bien
Basé sur 702 avis vérifiés
Qui séjourne ici ?
Affaires
3%
Couples
54%
Familles
29%
Groupes
10%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'hôtel et spa The Swan, les voyageurs apprécient le personnel accueillant et le cadre pittoresque, tandis que des plaintes récurrentes soulignent des chambres très chaudes avec une climatisation non fonctionnelle, un service lent ou désorganisé, ainsi que des espaces spa pouvant être bondés ou démodés.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'hôtel et spa The Swan, les voyageurs apprécient le personnel accueillant et le cadre pittoresque, tandis que des plaintes récurrentes soulignent des chambres très chaudes avec une climatisation non fonctionnelle, un service lent ou désorganisé, ainsi que des espaces spa pouvant être bondés ou démodés.
La propreté et l'entretien sont variables : plusieurs commentaires font état de moisissures, de moquettes tachées et de chambres vieillottes, tandis que d'autres ont trouvé des espaces impeccables. La restauration oscille entre d'excellents petits-déjeuners et des repas agréables, et des prix élevés et de longues attentes, notamment aux heures de pointe. Attendez-vous à un séjour plein de caractère dans un cadre magnifique, mais avec des standards et un confort variables.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les avis sur le spa et la piscine sont mitigés : certains clients les ont appréciés, tandis que d'autres ont trouvé les espaces surpeuplés, usés ou avec des saunas et hammams hors service, et l'accès parfois restreint ou programmé. Le parking est facile, avec de nombreuses places et quelques bornes de recharge pour véhicules électriques mentionnées.
Avis de voyageur à ce sujet
10
Lesley
5 juin 2024
·
A séjourné 2 nuits
Had a lovely stay at Swan Hotel, lovely view but windows could do with a wash. Pleasant and friendly staff. Disappointed in pool area of hotel, sauna out of order and steam room not working properly. One of the reasons why we decided to stay at this hotel was the leisure facilities. The spa at the end of hotel was a 2 hour experience and it seemed you had to book this, I'd rather come and go as I pleased. It was a special couple of days away for my 70th Birthday so a wee bit gutted it did not come up to expectations.
Had a lovely stay at Swan Hotel, lovely view but windows could do with a wash. Pleasant and friendly staff. Disappointed in pool area of hotel, sauna out of order and steam room not working properly. One of the reasons why we decided to stay at this hotel was the leisure facilities. The spa at the end of hotel was a 2 hour experience and it seemed you had to book this, I'd rather come and go as I pleased. It was a special couple of days away for my 70th Birthday so a wee bit gutted it did not come up to expectations.
10
Lyn
9 avr. 2024
·
A séjourné 2 nuits
Couldn't fault a thing. Friendly staff, comfortable rooms with everything you need, hair dryer, iron (and board), tea making facilities, etc.. Restaurant and breakfast food all amazing, cater for all dietary requirements with a varied range. Great facilities, we enjoyed the pool/sauna/steam room, gym and playing pool. Can't rate the spa as unfortunately we were too late making bookings but goes to show how good it must be, snooze you lose, lol, but will definitely be booking again. Nothing was too much for the staff who were all friendly and helpful. Location/area was great, plenty of parking. Great location for visiting surrounding areas, walks attractions, etc. Highly recommend.
Couldn't fault a thing. Friendly staff, comfortable rooms with everything you need, hair dryer, iron (and board), tea making facilities, etc.. Restaurant and breakfast food all amazing, cater for all dietary requirements with a varied range. Great facilities, we enjoyed the pool/sauna/steam room, gym and playing pool. Can't rate the spa as unfortunately we were too late making bookings but goes to show how good it must be, snooze you lose, lol, but will definitely be booking again. Nothing was too much for the staff who were all friendly and helpful. Location/area was great, plenty of parking. Great location for visiting surrounding areas, walks attractions, etc. Highly recommend.
8
William
4 juin 2023
·
A séjourné 2 nuits
An execellent hotel in a splendid location with good facilities. However, at peak times access to the spa can be restricteed due to a limitation on numbers.
An execellent hotel in a splendid location with good facilities. However, at peak times access to the spa can be restricteed due to a limitation on numbers.
10
Home
1 juil. 2023
·
A séjourné 2 nuits
Absolutely amazing hotel and stay, great rooms, beautiful spa, wonderful food and wine! Great location too!
Absolutely amazing hotel and stay, great rooms, beautiful spa, wonderful food and wine! Great location too!
6
Russ
14 juin 2025
·
A séjourné 1 nuit
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
8
Nicholas
17 févr. 2025
·
A séjourné 1 nuit
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
2
andrea
29 janv. 2025
·
A séjourné 1 nuit
Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
8
Jane
6 juin 2023
·
A séjourné 2 nuits
Staff very friendly, helpful etc even though I believe the hotel was full so very busy. Service slightly extended because of this but quite understandable. Enjoyed the use of the indoor pool which was quiet. Food in the restaurant better than the pub menu, had delicious pork chop. Plenty of car parking and two electric chargers which was useful for our needs. Our grandson aged 7 loved it and said he felt really happy in this hotel, so, basically thats all that matters to us.
Staff very friendly, helpful etc even though I believe the hotel was full so very busy. Service slightly extended because of this but quite understandable. Enjoyed the use of the indoor pool which was quiet. Food in the restaurant better than the pub menu, had delicious pork chop. Plenty of car parking and two electric chargers which was useful for our needs. Our grandson aged 7 loved it and said he felt really happy in this hotel, so, basically thats all that matters to us.
6
Natalie
5 mars 2025
·
A séjourné 3 nuits
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
6
Kim
29 janv. 2025
·
A séjourné 1 nuit
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est très variable, avec de nombreux signalements de moisissures, de moquettes tachées, de chambres sales et d'espaces spa/vestiaires sales, ainsi que des commentaires indiquant que l'hôtel était impeccable. Plusieurs clients ont également noté que la propriété est usée et nécessite une rénovation.
Avis de voyageur à ce sujet
6
ladan
20 janv. 2023
·
A séjourné 1 nuit
The staff were very accommodating and very pleasant. There were no bottles of water in the rooms and when we asked why not, we got told that it is no longer provided. The floors in the ladies and gents changing rooms were very dirty and it hadnt been cleaned for quite sometime. There were no shampoos or body wash in the male changing rooms and there was no one to attend to the floor safety around the pool as there were a lot of water and very slippery. No drinking water was provided in the water machines. When this was mentioned to the staff, we got told that the hotel had to cut down in the cost and yet the prices of the rooms had increased greatly, including the prices of the foods and drinks at the bar and the restaurant. It is a shame to see that the standard had dropped a lot despite the huge increase in the cost.
The staff were very accommodating and very pleasant. There were no bottles of water in the rooms and when we asked why not, we got told that it is no longer provided. The floors in the ladies and gents changing rooms were very dirty and it hadnt been cleaned for quite sometime. There were no shampoos or body wash in the male changing rooms and there was no one to attend to the floor safety around the pool as there were a lot of water and very slippery. No drinking water was provided in the water machines. When this was mentioned to the staff, we got told that the hotel had to cut down in the cost and yet the prices of the rooms had increased greatly, including the prices of the foods and drinks at the bar and the restaurant. It is a shame to see that the standard had dropped a lot despite the huge increase in the cost.
4
Sam
4 avr. 2024
·
A séjourné 1 nuit
Stayed in a pet friendly room (109), didn’t expect it to be perfect. The room: TV was damaged / dark in the middle not working properly. Walls and skirting boards were dirty, cobwebs all around the ceiling. Bathroom floor was dirty. Furniture was in need of a decent clean where pets had clearly been on them despite this being banned on the welcome note. I understand we booked a pet friendly room but it appeared basic cleaning had not been completed. We had an adjoining door and enjoyed being part of our neighbours conversation all night. Got a knock in the morning from staff asking if we’d checked out yet?? The Swan Inn: No evening meal available for a gluten free vegetarian and a lack of menu/allergen knowledge from staff, ordered salad and chips but had a reaction to gluten. Table service poor - ignored when we first arrived and took 20+ minutes to get 2 drinks. Staff missed starters on the table next to us and gave someone an alcoholic drink when they asked for 0%. Breakfast took 45 minutes from ordering to arrive and was mostly cold. Had to wait 20 minutes again for a pot of tea, table next to us gave up waiting for their coffee. Spa - only got use of the health club and not to spa pictured when booking. Couldn’t access showers in the changing room as a maintenance guy was in them, sauna had litter in it, steam room not so steamy, swimwear dryer didn’t work. Positives - dog friendly roof over our head in a good location to see the lakes
Stayed in a pet friendly room (109), didn’t expect it to be perfect. The room: TV was damaged / dark in the middle not working properly. Walls and skirting boards were dirty, cobwebs all around the ceiling. Bathroom floor was dirty. Furniture was in need of a decent clean where pets had clearly been on them despite this being banned on the welcome note. I understand we booked a pet friendly room but it appeared basic cleaning had not been completed. We had an adjoining door and enjoyed being part of our neighbours conversation all night. Got a knock in the morning from staff asking if we’d checked out yet?? The Swan Inn: No evening meal available for a gluten free vegetarian and a lack of menu/allergen knowledge from staff, ordered salad and chips but had a reaction to gluten. Table service poor - ignored when we first arrived and took 20+ minutes to get 2 drinks. Staff missed starters on the table next to us and gave someone an alcoholic drink when they asked for 0%. Breakfast took 45 minutes from ordering to arrive and was mostly cold. Had to wait 20 minutes again for a pot of tea, table next to us gave up waiting for their coffee. Spa - only got use of the health club and not to spa pictured when booking. Couldn’t access showers in the changing room as a maintenance guy was in them, sauna had litter in it, steam room not so steamy, swimwear dryer didn’t work. Positives - dog friendly roof over our head in a good location to see the lakes
8
A
26 avr. 2024
·
A séjourné 2 nuits
Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
4
Sam
3 avr. 2024
·
A séjourné 1 nuit
Stayed in a pet friendly room (109), didn’t expect it to be perfect. The room: TV was damaged / dark in the middle not working properly. Walls and skirting boards were dirty, cobwebs all around the ceiling. Bathroom floor was dirty. Furniture was in need of a decent clean where pets had clearly been on them despite this being banned on the welcome note. I understand we booked a pet friendly room but it appeared basic cleaning had not been completed. We had an adjoining door and enjoyed being part of our neighbours conversation all night. Got a knock in the morning from staff asking if we’d checked out yet?? The Swan Inn: No evening meal available for a gluten free vegetarian and a lack of menu/allergen knowledge from staff, ordered salad and chips but had a reaction to gluten. Table service poor - ignored when we first arrived and took 20+ minutes to get 2 drinks. Staff missed starters on the table next to us and gave someone an alcoholic drink when they asked for 0%. A bit of a sh show. Breakfast took 45 minutes from ordering to arrive and was mostly cold. Had to wait 20 minutes again for a pot of tea, table next to us gave up waiting for their coffee. Spa - only got use of the health club and not to spa pictured when booking. Couldn’t access showers in the changing room as a maintenance guy was in them, sauna had litter in it, steam room not so steamy, swimwear dryer didn’t work. Positives - dog friendly roof over our head in a good location to see the lakes
Stayed in a pet friendly room (109), didn’t expect it to be perfect. The room: TV was damaged / dark in the middle not working properly. Walls and skirting boards were dirty, cobwebs all around the ceiling. Bathroom floor was dirty. Furniture was in need of a decent clean where pets had clearly been on them despite this being banned on the welcome note. I understand we booked a pet friendly room but it appeared basic cleaning had not been completed. We had an adjoining door and enjoyed being part of our neighbours conversation all night. Got a knock in the morning from staff asking if we’d checked out yet?? The Swan Inn: No evening meal available for a gluten free vegetarian and a lack of menu/allergen knowledge from staff, ordered salad and chips but had a reaction to gluten. Table service poor - ignored when we first arrived and took 20+ minutes to get 2 drinks. Staff missed starters on the table next to us and gave someone an alcoholic drink when they asked for 0%. A bit of a sh show. Breakfast took 45 minutes from ordering to arrive and was mostly cold. Had to wait 20 minutes again for a pot of tea, table next to us gave up waiting for their coffee. Spa - only got use of the health club and not to spa pictured when booking. Couldn’t access showers in the changing room as a maintenance guy was in them, sauna had litter in it, steam room not so steamy, swimwear dryer didn’t work. Positives - dog friendly roof over our head in a good location to see the lakes
6
Joshua
24 févr. 2024
·
A séjourné 2 nuits
Nice area and some friendly staff. Cleanliness and upkeep of property a disappointment.
Nice area and some friendly staff. Cleanliness and upkeep of property a disappointment.
10
Darren
11 mai 2025
·
A séjourné 2 nuits
It was an amazing stay the staff were just incredible outstanding in fact very friendly and helpful nothing was too much trouble, the hotel was spotless the food was great definitely a 5 stars from me
It was an amazing stay the staff were just incredible outstanding in fact very friendly and helpful nothing was too much trouble, the hotel was spotless the food was great definitely a 5 stars from me
4
Graham
1 févr. 2025
·
A séjourné 3 nuits
We’ve been to the Swan a few times over the past few years. It’s a real shame to see such a nice hotel be neglected. It is in dire need of a refurb. Peeling wall paper in the bar area, mold on the bedrooms and restaurant, hall lights not working. We were so disappointed, especially as they market themselves as a high-end hotel
We’ve been to the Swan a few times over the past few years. It’s a real shame to see such a nice hotel be neglected. It is in dire need of a refurb. Peeling wall paper in the bar area, mold on the bedrooms and restaurant, hall lights not working. We were so disappointed, especially as they market themselves as a high-end hotel
4
Lee
4 sept. 2024
·
A séjourné 1 nuit
Bathroom absolutely filthy, heavy mould, peeling wallpaper and faulty air conditioning, not great a allegedly four star hotel
Bathroom absolutely filthy, heavy mould, peeling wallpaper and faulty air conditioning, not great a allegedly four star hotel
2
andrea
29 janv. 2025
·
A séjourné 1 nuit
Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
6
Kim
29 janv. 2025
·
A séjourné 1 nuit
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres suscitent des avis mitigés : beaucoup mentionnent une chaleur excessive et une climatisation non fonctionnelle ou hors service, des bruits occasionnels provenant des chambres voisines et un décor désuet. Les points positifs incluent des lits confortables, quelques agencements spacieux et de belles vues sur la rivière dans certaines chambres.
Avis de voyageur à ce sujet
10
Joanne
30 juil. 2025
·
A séjourné 2 nuits
Fold away bed needs a more comfortable mattress
Fold away bed needs a more comfortable mattress
6
Victoria
29 sept. 2024
·
A séjourné 2 nuits
I had high hopes for the hotel given its social media presence but found it in need of a bit of tlc. The food and drink were really overpriced, we waited 45 minutes for breakfast then when asking if all was ok found the order had been lost and there was another 20 minute wait. Staff were not very attentive. Our room was a bit rough around the edges and not the particularly clean the saving grace was the size and comfort of the bed
I had high hopes for the hotel given its social media presence but found it in need of a bit of tlc. The food and drink were really overpriced, we waited 45 minutes for breakfast then when asking if all was ok found the order had been lost and there was another 20 minute wait. Staff were not very attentive. Our room was a bit rough around the edges and not the particularly clean the saving grace was the size and comfort of the bed
8
David
22 janv. 2023
·
A séjourné 1 nuit
Nos From next room was bad
Nos From next room was bad
8
A
26 avr. 2024
·
A séjourné 2 nuits
Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
10
Susan
2 mai 2025
·
A séjourné 1 nuit
Wonderful stay comfortable beds amazing breakfast very impressed,we will come again
Wonderful stay comfortable beds amazing breakfast very impressed,we will come again
8
Louise
25 mai 2025
·
A séjourné 1 nuit
Very noisy
Very noisy
8
Simon
31 juil. 2025
·
A séjourné 3 nuits
Great place, friendly staff, easy parking and good facilities. Rooms were way to warm and uncomfortable to sleep in - AC not operational & the fans provided did little to alleviate the stuffiness.
Great place, friendly staff, easy parking and good facilities. Rooms were way to warm and uncomfortable to sleep in - AC not operational & the fans provided did little to alleviate the stuffiness.
6
Russ
14 juin 2025
·
A séjourné 1 nuit
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
10
Christopher
10 août 2024
·
A séjourné 1 nuit
The hotel was lovely and the room we stayed in had a very comfy bed, tea and coffee facilities and a river view. The food was very nice although a little on the pricey side. I was a bit disappointed that the picture of the pool on the website which went outside was only accessible via the spa though. Breakfast was a little chaotic and took us sometime to get our breakfast ordered. Overall this was a great one night stay.
The hotel was lovely and the room we stayed in had a very comfy bed, tea and coffee facilities and a river view. The food was very nice although a little on the pricey side. I was a bit disappointed that the picture of the pool on the website which went outside was only accessible via the spa though. Breakfast was a little chaotic and took us sometime to get our breakfast ordered. Overall this was a great one night stay.
6
megan
21 juin 2025
·
A séjourné 1 nuit
The room was so hot it was unsafe. The air conditioning units have been decomissioned but there is no fans or alternative options to be cool- anf the reception staff really didnt care. The rest of the hotel was lovely and food was great for breakfast.
The room was so hot it was unsafe. The air conditioning units have been decomissioned but there is no fans or alternative options to be cool- anf the reception staff really didnt care. The rest of the hotel was lovely and food was great for breakfast.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme accueillant, mais le service peut être lent, sous-effectif ou désorganisé, surtout aux heures de repas. Quelques clients ont signalé des réponses désagréables ou des politiques rigides qui ont laissé une mauvaise impression.
Avis de voyageur à ce sujet
10
Gary
27 mai 2023
·
A séjourné 2 nuits
The hotel is lovely what’s the similarities are excellent more of a position is wonderful. Staff are very friendly hello service can be a little slow
The hotel is lovely what’s the similarities are excellent more of a position is wonderful. Staff are very friendly hello service can be a little slow
2
Jackie
13 juil. 2024
·
A séjourné 1 nuit
The worst hotel I never stayed at! Accidentally booked for the wrong date. Contacted the hotel about 3 months in advance to try and change the booking and given an absolute flat ‘no’ despite there still being availability at the correct date. Really poor customer service.
The worst hotel I never stayed at! Accidentally booked for the wrong date. Contacted the hotel about 3 months in advance to try and change the booking and given an absolute flat ‘no’ despite there still being availability at the correct date. Really poor customer service.
6
Robert
6 juil. 2024
·
A séjourné 1 nuit
Great location, decent food and good bed. Dissapointed charged an extra £65 for a dog, when selected a pet friendly room via expedia. Customer service was very poor and one staff members attitude was awful. Expected better from a hotel such as the swan. Wont stay again, very stressful experience checking in, not relaxing as it should be.
Great location, decent food and good bed. Dissapointed charged an extra £65 for a dog, when selected a pet friendly room via expedia. Customer service was very poor and one staff members attitude was awful. Expected better from a hotel such as the swan. Wont stay again, very stressful experience checking in, not relaxing as it should be.
8
Owen
25 oct. 2024
·
A séjourné 1 nuit
A little bit dated and our room had quite a few stains on carpet and upholstery. Service at both the evening meal and breakfast was slow and appeared to be a lack of organisation/experince.
A little bit dated and our room had quite a few stains on carpet and upholstery. Service at both the evening meal and breakfast was slow and appeared to be a lack of organisation/experince.
8
Nicholas
17 févr. 2025
·
A séjourné 1 nuit
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
6
Paul
5 févr. 2025
·
A séjourné 2 nuits
Stay was good, last day waited nearly an hour for breakfast had to leave as I had work so no breakfast
Stay was good, last day waited nearly an hour for breakfast had to leave as I had work so no breakfast
10
Liz
13 juin 2025
·
A séjourné 1 nuit
Enjoyed my stay. Staff super friendly and accommodation was very good
Enjoyed my stay. Staff super friendly and accommodation was very good
6
Natalie
5 mars 2025
·
A séjourné 3 nuits
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
6
Kim
29 janv. 2025
·
A séjourné 1 nuit
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
8
Jo
18 juil. 2024
·
A séjourné 1 nuit
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation pittoresque au bord de la rivière, avec de belles promenades accessibles depuis l'hôtel et un accès facile pour explorer le Lake District. Plusieurs clients ont apprécié le cadre et la vue.
Avis de voyageur à ce sujet
10
Sean
12 août 2024
·
A séjourné 1 nuit
Really good stay. The hotel was exceptional - the decor, cleanliness, location and views are first class. Staff were really polite and attentive. Great place to stay in the lakes and we will be returning.
Really good stay. The hotel was exceptional - the decor, cleanliness, location and views are first class. Staff were really polite and attentive. Great place to stay in the lakes and we will be returning.
10
Home
1 juil. 2023
·
A séjourné 2 nuits
Absolutely amazing hotel and stay, great rooms, beautiful spa, wonderful food and wine! Great location too!
Absolutely amazing hotel and stay, great rooms, beautiful spa, wonderful food and wine! Great location too!
8
Amanda
17 juin 2024
·
A séjourné 2 nuits
Comfortable hotel in good location
Comfortable hotel in good location
10
Jim
26 nov. 2024
·
A séjourné 2 nuits
A lovely hotel in an iconic location. We were able to enjoy a beautiful 5mile walk from the hotel door. The staff are so friendly.
A lovely hotel in an iconic location. We were able to enjoy a beautiful 5mile walk from the hotel door. The staff are so friendly.
10
Christopher
10 août 2024
·
A séjourné 1 nuit
The hotel was lovely and the room we stayed in had a very comfy bed, tea and coffee facilities and a river view. The food was very nice although a little on the pricey side. I was a bit disappointed that the picture of the pool on the website which went outside was only accessible via the spa though. Breakfast was a little chaotic and took us sometime to get our breakfast ordered. Overall this was a great one night stay.
The hotel was lovely and the room we stayed in had a very comfy bed, tea and coffee facilities and a river view. The food was very nice although a little on the pricey side. I was a bit disappointed that the picture of the pool on the website which went outside was only accessible via the spa though. Breakfast was a little chaotic and took us sometime to get our breakfast ordered. Overall this was a great one night stay.
10
Margaret Jane
27 avr. 2024
·
A séjourné 2 nuits
Lovely surroundings, nice walk to the Lakeside and regular cruise boats to Bowness
Lovely surroundings, nice walk to the Lakeside and regular cruise boats to Bowness
8
Jane
6 juin 2023
·
A séjourné 2 nuits
Staff very friendly, helpful etc even though I believe the hotel was full so very busy. Service slightly extended because of this but quite understandable. Enjoyed the use of the indoor pool which was quiet. Food in the restaurant better than the pub menu, had delicious pork chop. Plenty of car parking and two electric chargers which was useful for our needs. Our grandson aged 7 loved it and said he felt really happy in this hotel, so, basically thats all that matters to us.
Staff very friendly, helpful etc even though I believe the hotel was full so very busy. Service slightly extended because of this but quite understandable. Enjoyed the use of the indoor pool which was quiet. Food in the restaurant better than the pub menu, had delicious pork chop. Plenty of car parking and two electric chargers which was useful for our needs. Our grandson aged 7 loved it and said he felt really happy in this hotel, so, basically thats all that matters to us.
10
LEE
28 nov. 2024
·
A séjourné 2 nuits
Lovely hotel, good food, friendly staff and a nice spa. A good base for the Lakes
Lovely hotel, good food, friendly staff and a nice spa. A good base for the Lakes
6
Natalie
5 mars 2025
·
A séjourné 3 nuits
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
8
Jo
18 juil. 2024
·
A séjourné 1 nuit
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité de la restauration est variable : beaucoup ont apprécié des repas savoureux et d'excellents petits-déjeuners, tandis que d'autres ont trouvé les prix élevés et ont subi de longues attentes ou un service chaotique, avec des problèmes occasionnels concernant les commandes et les régimes alimentaires.
Avis de voyageur à ce sujet
4
Sam
4 avr. 2024
·
A séjourné 1 nuit
Stayed in a pet friendly room (109), didn’t expect it to be perfect. The room: TV was damaged / dark in the middle not working properly. Walls and skirting boards were dirty, cobwebs all around the ceiling. Bathroom floor was dirty. Furniture was in need of a decent clean where pets had clearly been on them despite this being banned on the welcome note. I understand we booked a pet friendly room but it appeared basic cleaning had not been completed. We had an adjoining door and enjoyed being part of our neighbours conversation all night. Got a knock in the morning from staff asking if we’d checked out yet?? The Swan Inn: No evening meal available for a gluten free vegetarian and a lack of menu/allergen knowledge from staff, ordered salad and chips but had a reaction to gluten. Table service poor - ignored when we first arrived and took 20+ minutes to get 2 drinks. Staff missed starters on the table next to us and gave someone an alcoholic drink when they asked for 0%. Breakfast took 45 minutes from ordering to arrive and was mostly cold. Had to wait 20 minutes again for a pot of tea, table next to us gave up waiting for their coffee. Spa - only got use of the health club and not to spa pictured when booking. Couldn’t access showers in the changing room as a maintenance guy was in them, sauna had litter in it, steam room not so steamy, swimwear dryer didn’t work. Positives - dog friendly roof over our head in a good location to see the lakes
Stayed in a pet friendly room (109), didn’t expect it to be perfect. The room: TV was damaged / dark in the middle not working properly. Walls and skirting boards were dirty, cobwebs all around the ceiling. Bathroom floor was dirty. Furniture was in need of a decent clean where pets had clearly been on them despite this being banned on the welcome note. I understand we booked a pet friendly room but it appeared basic cleaning had not been completed. We had an adjoining door and enjoyed being part of our neighbours conversation all night. Got a knock in the morning from staff asking if we’d checked out yet?? The Swan Inn: No evening meal available for a gluten free vegetarian and a lack of menu/allergen knowledge from staff, ordered salad and chips but had a reaction to gluten. Table service poor - ignored when we first arrived and took 20+ minutes to get 2 drinks. Staff missed starters on the table next to us and gave someone an alcoholic drink when they asked for 0%. Breakfast took 45 minutes from ordering to arrive and was mostly cold. Had to wait 20 minutes again for a pot of tea, table next to us gave up waiting for their coffee. Spa - only got use of the health club and not to spa pictured when booking. Couldn’t access showers in the changing room as a maintenance guy was in them, sauna had litter in it, steam room not so steamy, swimwear dryer didn’t work. Positives - dog friendly roof over our head in a good location to see the lakes
6
Victoria
29 sept. 2024
·
A séjourné 2 nuits
I had high hopes for the hotel given its social media presence but found it in need of a bit of tlc. The food and drink were really overpriced, we waited 45 minutes for breakfast then when asking if all was ok found the order had been lost and there was another 20 minute wait. Staff were not very attentive. Our room was a bit rough around the edges and not the particularly clean the saving grace was the size and comfort of the bed
I had high hopes for the hotel given its social media presence but found it in need of a bit of tlc. The food and drink were really overpriced, we waited 45 minutes for breakfast then when asking if all was ok found the order had been lost and there was another 20 minute wait. Staff were not very attentive. Our room was a bit rough around the edges and not the particularly clean the saving grace was the size and comfort of the bed
8
A
26 avr. 2024
·
A séjourné 2 nuits
Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
10
Susan
2 mai 2025
·
A séjourné 1 nuit
Wonderful stay comfortable beds amazing breakfast very impressed,we will come again
Wonderful stay comfortable beds amazing breakfast very impressed,we will come again
6
Russ
14 juin 2025
·
A séjourné 1 nuit
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
8
Nicholas
17 févr. 2025
·
A séjourné 1 nuit
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
6
Paul
5 févr. 2025
·
A séjourné 2 nuits
Stay was good, last day waited nearly an hour for breakfast had to leave as I had work so no breakfast
Stay was good, last day waited nearly an hour for breakfast had to leave as I had work so no breakfast
2
andrea
29 janv. 2025
·
A séjourné 1 nuit
Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
10
LEE
28 nov. 2024
·
A séjourné 2 nuits
Lovely hotel, good food, friendly staff and a nice spa. A good base for the Lakes
Lovely hotel, good food, friendly staff and a nice spa. A good base for the Lakes
8
Jo
18 juil. 2024
·
A séjourné 1 nuit
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Eve
il y a 3 semaines
·
A séjourné 2 nuits
Beautiful setting and well maintained restaurant and common areas. Breakfast was great! Rooms were very clean - our only complaint is the lack of air conditioning even though there was a unit in the room it wasn’t unusable. It was 30 degrees making the room unbearable. The windows also didn’t open properly and had to be propped open with glasses. Otherwise it was a beautiful hotel and we would stay again.
Beautiful setting and well maintained restaurant and common areas. Breakfast was great! Rooms were very clean - our only complaint is the lack of air conditioning even though there was a unit in the room it wasn’t unusable. It was 30 degrees making the room unbearable. The windows also didn’t open properly and had to be propped open with glasses. Otherwise it was a beautiful hotel and we would stay again.
10
Christopher
il y a 3 semaines
·
A séjourné 1 nuit
.
.
6
chun man
il y a 4 semaines
·
A séjourné 2 nuits
房間比較多塵埃， 遊泳設施幾好，早餐美味。。。。。
房間比較多塵埃， 遊泳設施幾好，早餐美味。。。。。
8
Sharon
28 juil. 2026
·
A séjourné 1 nuit
I took my son and daughter in law away for there wedding anniversary with my two grandaughters… I had a dog friendly room on the first floor which was nice n airy as it was a hot day n night but had the window open … my sons room was on the 1st floor the widows are old each they didn’t have any security on them my 4 year old grandaughter was staying in the room with them I paid for an extra suppliement for a bed for her it was placed under the window… they could not have the window open with a four year old in the room incase she fell out of the window .. it was like a sauna in the room so much so that my daughter in law couldn’t sleep and went home early whilst my son said he had the worst sleep ever .. you maybe need to bear this in mind wen putting small children in rooms on the 1 st and 2 nd floor … it’s a massive health n safety risk … maybe place them on the ground floor instead and definitely don’t put a bed under a each window for a child to climb out of… also the hotel is dog friendly .. there is a spectators bit so I went in there to watch my kids n in pool I sat down … there were other people there then a blonde lady older that the other staff shouted over you can’t come in here with that fog infront of everyone it was embarrassing she could have just come over n discreetly said I’m sorry but no dogs are allowed in this area … Apart from that our stay was amazing staff can not do enough for you.. the place has everything you need we stayed the day padleboarding
I took my son and daughter in law away for there wedding anniversary with my two grandaughters… I had a dog friendly room on the first floor which was nice n airy as it was a hot day n night but had the window open … my sons room was on the 1st floor the widows are old each they didn’t have any security on them my 4 year old grandaughter was staying in the room with them I paid for an extra suppliement for a bed for her it was placed under the window… they could not have the window open with a four year old in the room incase she fell out of the window .. it was like a sauna in the room so much so that my daughter in law couldn’t sleep and went home early whilst my son said he had the worst sleep ever .. you maybe need to bear this in mind wen putting small children in rooms on the 1 st and 2 nd floor … it’s a massive health n safety risk … maybe place them on the ground floor instead and definitely don’t put a bed under a each window for a child to climb out of… also the hotel is dog friendly .. there is a spectators bit so I went in there to watch my kids n in pool I sat down … there were other people there then a blonde lady older that the other staff shouted over you can’t come in here with that fog infront of everyone it was embarrassing she could have just come over n discreetly said I’m sorry but no dogs are allowed in this area … Apart from that our stay was amazing staff can not do enough for you.. the place has everything you need we stayed the day padleboarding
6
wendy
4 juin 2026
·
A séjourné 2 nuits
Lovely feel/ atmosphere to hotel - nice but not pretentious. Room was ok, bathrooms could have been a bit cleaner as dust and hairs still on floor. Fridge / cooler didn’t work but was fixed when raised and plug socket nowhere near mirror so couldn’t use mirror to dry hair with hairdryer!!! It’s the little details I guess!!! Thermal Spa was nice…basically indoor and outdoor steam, sauna and hydro jacuzzi. For those staying and purchased access via package the access to spa is limited up to 2hrs each day and only available to uses up to 4pm & subject to a looking available so I’d suggest booking the slot b4 u arrive to avoid disappointment on the 1st day! They do packages with afternoon tea and access which unfortunately made it very busy on the Friday and sadly with some overly loud local guests!! Food menus are the same in both the bar / pub and the brassiere. But I’d recommend booking esp over Friday/ Saturday as it got busy! The food was ok but probably not up to the standard I’d expected. It was basically good pub food at a premium price. Went for lemon sole goujons on 1st night which were so overdone they could have been birds eye fish fingers which was a shame. The ceaser salad the following night was better. Breakfast was nice enough although the sourdough toast was absolutely rock hard but that’s just a minor point. Staff were friendly and attentive but not overly so. all in all a nice couple of nights in a nice location and a nice feel to the place but not exceptional
Lovely feel/ atmosphere to hotel - nice but not pretentious. Room was ok, bathrooms could have been a bit cleaner as dust and hairs still on floor. Fridge / cooler didn’t work but was fixed when raised and plug socket nowhere near mirror so couldn’t use mirror to dry hair with hairdryer!!! It’s the little details I guess!!! Thermal Spa was nice…basically indoor and outdoor steam, sauna and hydro jacuzzi. For those staying and purchased access via package the access to spa is limited up to 2hrs each day and only available to uses up to 4pm & subject to a looking available so I’d suggest booking the slot b4 u arrive to avoid disappointment on the 1st day! They do packages with afternoon tea and access which unfortunately made it very busy on the Friday and sadly with some overly loud local guests!! Food menus are the same in both the bar / pub and the brassiere. But I’d recommend booking esp over Friday/ Saturday as it got busy! The food was ok but probably not up to the standard I’d expected. It was basically good pub food at a premium price. Went for lemon sole goujons on 1st night which were so overdone they could have been birds eye fish fingers which was a shame. The ceaser salad the following night was better. Breakfast was nice enough although the sourdough toast was absolutely rock hard but that’s just a minor point. Staff were friendly and attentive but not overly so. all in all a nice couple of nights in a nice location and a nice feel to the place but not exceptional
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-04: NO DATA
- 2026-09-05: 517.8917871398926USD
- 2026-09-06: 191.92771203918457USD
- 2026-09-07: 192.2731406402588USD
- 2026-09-08: 191.92771203918457USD
- 2026-09-09: 181.05367567749022USD
- 2026-09-10: 157.3638164428711USD
- 2026-09-11: 258.26460600891113USD
- 2026-09-12: 477.40373432617184USD
- 2026-09-13: 191.59307586669922USD
- 2026-09-14: 197.06591817626952USD
- 2026-09-15: 192.18678348999023USD
- 2026-09-16: 194.2945855529785USD
- 2026-09-17: 176.1784220123291USD
- 2026-09-18: 273.69668015441897USD
- 2026-09-19: 269.6177269592285USD
- 2026-09-20: 179.01216996154784USD
- 2026-09-21: 212.84755004577636USD
- 2026-09-22: 209.6583608154297USD
- 2026-09-23: 205.64620017089842USD
- 2026-09-24: 240.8162439239502USD
- 2026-09-25: 273.69668015441897USD
- 2026-09-26: 281.88249799804686USD
- 2026-09-27: 165.42694794311524USD
- 2026-09-28: 151.36264133605957USD
- 2026-09-29: 191.59307586669922USD
- 2026-09-30: 191.59307586669922USD
- 2026-10-01: 138.03250341796874USD
- 2026-10-02: 215.67791317749024USD
- 2026-10-03: 275.0206222808838USD
- 2026-10-04: 175.62788410339354USD
- 2026-10-05: 151.99241232910157USD
- 2026-10-06: 176.1784220123291USD
- 2026-10-07: 199.17006959838866USD
- 2026-10-08: 187.48773527221678USD
- 2026-10-09: 228.79812152404784USD
- 2026-10-10: 256.3269486206055USD
- 2026-10-11: 181.97615363769532USD
- 2026-10-12: 198.51089854125976USD
- 2026-10-13: 191.59307586669922USD
- 2026-10-14: 198.51089854125976USD
- 2026-10-15: 169.70167118530273USD
- 2026-10-16: 213.53847813415527USD
- 2026-10-17: 276.0880094177246USD
- 2026-10-18: 165.5241506866455USD
- 2026-10-19: 224.91715357055665USD
- 2026-10-20: 182.90345186157225USD
- 2026-10-21: 203.937682522583USD
- 2026-10-22: 171.82818721313475USD
- 2026-10-23: 221.69918453063966USD
- 2026-10-24: 275.0206222808838USD
- 2026-10-25: 200.59389042358399USD
- 2026-10-26: 224.93934096069336USD
- 2026-10-27: 237.40089217529297USD
- 2026-10-28: 204.05402454833984USD
- 2026-10-29: 221.6215995513916USD
- 2026-10-30: 199.17006959838866USD
- 2026-10-31: 274.9020650604248USD
- 2026-11-01: 160.4494940551758USD
- 2026-11-02: 171.5139485534668USD
- 2026-11-03: 171.5139485534668USD
- 2026-11-04: 176.48066317749024USD
La réception est ouverte tous les jours de 07 h 00 à 22 h 30. Les horaires de la réception sont limités. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
- Animaux de compagnie : 15 GBP par hébergement et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Lit-bébé : 10.0 GBP par jour
- Lit d'appoint : 35.0 GBP par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Nettoyage à sec
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Bar de la piscine
Déjeuners à emporter
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Wheelchair Accessible (Limited)
Services
Centre d'affaires
Nettoyage à sec
Ménage
Salle de banquet
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
Concierge Services
Lockers Available
Activités
Piscine
Jardin
Cyclisme
Billard
Pêche
Aire de jeux
Canoë
Randonnée
Piscine intérieure
Piscine extérieure chauffée
Musique live
Pool (Indoor)
Outdoor Fireplace
Mobilier d'extérieur
Terrasse
Fitness Center (nearby)
Parking
Parking
Parking gratuit
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit