BE Destination Tulum
From
US$ 250
/ noite
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From
US$ 250
/ noite
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e serviços de casamento.
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e serviços de casamento.
Comodidades
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
Jantar
Saboreie pratos da culinária internacional no Mare´zia, um dos 3 restaurantes neste hotel, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Relaxe com a sua bebida favorita em um bar/lounge ou um bar ao lado da piscina. Café da manhã feito na hora grátis é servido diariamente, entre 7h e 11h30.
Quartos
Sinta-se em casa em um de nossos 64 quartos com móveis exclusivos. Os quartos possuem varandas ou pátios particulares. A propriedade oferece Wi-Fi de cortesia para navegar na web. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e roupões de banho.
Localização
Em Tulum (na área de Zona Hotelera), BE Destination Tulum está a poucos passos de Praia de Tulum e a 13 minuto(s) a pé de Reserva da Biosfera de Sian Ka'an. Este hotel na praia fica a 12 km de Ruínas Maias de Tulum e a 8,3 km de Playa Paraíso.
Lugares próximos
Praia de Tulum(0.1 milhas)
Reserva da Biosfera de Sian Ka'an(0.6 milhas)
Escultura Ven a la Luz(1.2 milhas)
Praia Akun(2.5 milhas)
SFER IK(3.2 milhas)
Praia(3.4 milhas)
Parque Jaguar(3.6 milhas)
Parque Nacional de Tulum(3.7 milhas)
Mirante Jaguar Tulum(3.8 milhas)
Entrada do Parque Jaguar(3.8 milhas)
Praia pública Las Palmas(4.6 milhas)
Centro de Estilo de Vida Hunab(5.1 milhas)
Playa Paraíso(5.1 milhas)
Caminhada de Arte Holistika(6.2 milhas)
Parque Dos Aguas(6.6 milhas)
Aeroporto Int. Tulum (TQO)(30.2 milhas)
Aeroporto Internacional de Cancún (CUN)(78.4 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Balcão de turismo
Localização
Carretera Tulum Boca Paila Km. 10, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Praia de Tulum (0.1 milhas)
Reserva da Biosfera de Sian Ka'an (0.6 milhas)
Escultura Ven a la Luz (1.2 milhas)
Praia Akun (2.5 milhas)
SFER IK (3.2 milhas)
Praia (3.4 milhas)
Opções de quarto
4
Suíte (Palm Suite)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
498 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Suíte, terraço (with Plunge Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
700 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
7
Suíte, de frente para o oceano (with Plunge Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
712 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
6
Suíte premier, de frente para o oceano (with Plunge Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
1173 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
4
Suíte (Alcove Suite with Plunge Pool)
Detalhes do quarto
1 Cama De Casal
Acomoda 3
534 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
7
Suíte (Sea Suite)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
527 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
7
Suíte (Signature Suite with Plunge Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
605 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
4
Suíte premier (Premier Palm Suite)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
1184 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
4
Suíte (Air Suite with Plunge Pool)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
961 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre BE Destination Tulum
8.4
Muito bom
Com base em 581 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Em análises sobre o BE Destination Tulum, viajantes elogiam a localização serena na praia e na selva, os quartos elegantes e a comida saborosa, com muitos destacando a equipe atenciosa e prestável, e os concierge úteis, enquanto críticas recorrentes citam serviço inconsistente, comodidades faltando e problemas ocasionais de manutenção ou cobrança.
Leia maisIsso foi útil?
Opinião dos hóspedes
Em análises sobre o BE Destination Tulum, viajantes elogiam a localização serena na praia e na selva, os quartos elegantes e a comida saborosa, com muitos destacando a equipe atenciosa e prestável, e os concierge úteis, enquanto críticas recorrentes citam serviço inconsistente, comodidades faltando e problemas ocasionais de manutenção ou cobrança.
Os hóspedes costumam aproveitar as áreas de praia, tratamentos de spa e atividades de bem-estar. Alguns mencionam piscinas não aquecidas, umidade e mosquitos decorrentes do ambiente da selva e preços altos. Espere uma estadia bonita e relaxante com algumas concessões ocasionais em relação ao serviço e ao custo-benefício.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As áreas de praia, os tratamentos de spa e as atividades de bem-estar são amplamente apreciados; duas piscinas externas são mencionadas como não aquecidas ou frias. As instalações em geral são relaxantes e bem projetadas.
Avaliações dos hóspedes relacionadas
8
Gabriela
12 de set. de 2025
·
Hospedou-se por 3 noites
Very beautiful property, especially the vegetation and the spa. The concierge was excellent as it was the staff serving breakfast. The receptionist was not very attentive, I would say even impolite, showing some frustration amd addressing us with little patience.
Very beautiful property, especially the vegetation and the spa. The concierge was excellent as it was the staff serving breakfast. The receptionist was not very attentive, I would say even impolite, showing some frustration amd addressing us with little patience.
10
Boris
25 de dez. de 2023
·
Hospedou-se por 7 noites
This is a very nice hotel. We had a comfortable room in a god condition. The service (housekeeping, restaurants, beach) were top notch. Two things: - the ocean was choppy during our stay. They have no control over that, of course, but the pools should be heated. With the pool ice cold, there was no comfortable swimming option. - drinks on the beach are north of $30 but if you are booking a room here you can afford it
This is a very nice hotel. We had a comfortable room in a god condition. The service (housekeeping, restaurants, beach) were top notch. Two things: - the ocean was choppy during our stay. They have no control over that, of course, but the pools should be heated. With the pool ice cold, there was no comfortable swimming option. - drinks on the beach are north of $30 but if you are booking a room here you can afford it
10
Jesus
10 de jul. de 2024
·
Hospedou-se por 4 noites
Quiet, nice beach access, staff friendly and helpful, always make sure we had everything we needed.
Quiet, nice beach access, staff friendly and helpful, always make sure we had everything we needed.
10
Kaizarin
14 de nov. de 2024
·
Hospedou-se por 3 noites
Amazing location, staff and holistic facilities
Amazing location, staff and holistic facilities
6
Shakila
27 de nov. de 2025
·
Hospedou-se por 3 noites
It’s a nice hotel with beautiful rooms, but I don’t think it should be rated as a 5-star property. They lacked some basic amenities that most hotels provide, such as slippers, and we had to ask for toothbrushes and toothpaste twice before receiving them. Except for Aylin, I didn’t find the other staff to be well-trained or particularly pleasant. They have two nice outdoor pools, but the water is so cold that you can’t get into them. The food was 8/10 — I enjoyed it. Overall, it’s okay, but I wouldn’t stay here again.
It’s a nice hotel with beautiful rooms, but I don’t think it should be rated as a 5-star property. They lacked some basic amenities that most hotels provide, such as slippers, and we had to ask for toothbrushes and toothpaste twice before receiving them. Except for Aylin, I didn’t find the other staff to be well-trained or particularly pleasant. They have two nice outdoor pools, but the water is so cold that you can’t get into them. The food was 8/10 — I enjoyed it. Overall, it’s okay, but I wouldn’t stay here again.
10
Thyrone
4 de ago. de 2025
·
Hospedou-se por 4 noites
The resort was a luxury experience with remarkable staff and stunning views. The designated pool areas were a treat and the surrounding community was well maintained and safe. We encourage you to keep bug repellant handy when visiting between June and September.
The resort was a luxury experience with remarkable staff and stunning views. The designated pool areas were a treat and the surrounding community was well maintained and safe. We encourage you to keep bug repellant handy when visiting between June and September.
10
laura
31 de mai. de 2024
·
Hospedou-se por 4 noites
Amazing Hotel. Very clean. Great beach access. Nice rooms
Amazing Hotel. Very clean. Great beach access. Nice rooms
10
Alejandra
24 de mar. de 2025
·
Hospedou-se por 2 noites
It was delightful staying at Be Tulum. The food was delicious, and all of the wellness activities truly help you disconnect from the city and relieve stress.
It was delightful staying at Be Tulum. The food was delicious, and all of the wellness activities truly help you disconnect from the city and relieve stress.
8
Helen
16 de ago. de 2025
·
Hospedou-se por 7 noites
Be Tulum was wonderful—the staff, the room, the plunge pool, the spa, the atmosphere, the food—and I loved the free breakfast. However, there were two, quite large, issues that I did have with the hotel: (1) There were a lot of added-on service "gratuity fees." I was charged a $42 gratuity fee for using the minibar. That was worth more than anything that was in the minibar, which was old and stale; (2) once I added up my bill, after I left, it was incorrect by over $100.
Be Tulum was wonderful—the staff, the room, the plunge pool, the spa, the atmosphere, the food—and I loved the free breakfast. However, there were two, quite large, issues that I did have with the hotel: (1) There were a lot of added-on service "gratuity fees." I was charged a $42 gratuity fee for using the minibar. That was worth more than anything that was in the minibar, which was old and stale; (2) once I added up my bill, after I left, it was incorrect by over $100.
10
Stephen
20 de mar. de 2025
·
Hospedou-se por 3 noites
Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos mencionam quartos limpos e áreas bem cuidadas, mas há relatos de pragas e falhas ocasionais na limpeza ou manutenção.
Avaliações dos hóspedes relacionadas
4
Emanuela
29 de abr. de 2024
·
Hospedou-se por 4 noites
— housekeeping is terrible — communication with front desk is terrible — concierge is terrible — staff is cordial but given the above they do what they can with the little they are given — no room service — everything is a rip off considering the level
— housekeeping is terrible — communication with front desk is terrible — concierge is terrible — staff is cordial but given the above they do what they can with the little they are given — no room service — everything is a rip off considering the level
10
johannes
25 de out. de 2025
·
Hospedou-se por 3 noites
Room was cleaned perfectly, concierge very attentive, food in Marezia delicious.
Room was cleaned perfectly, concierge very attentive, food in Marezia delicious.
10
Cristian
4 de nov. de 2024
·
Hospedou-se por 3 noites
Beautiful, cozy bohemian hotel right in the jungle! The only thing that wasn’t so great was how humid the room was. It was so humid in the room it started to warp our passports and make the room smell.
Beautiful, cozy bohemian hotel right in the jungle! The only thing that wasn’t so great was how humid the room was. It was so humid in the room it started to warp our passports and make the room smell.
10
alina
5 de set. de 2025
·
Hospedou-se por 6 noites
Very clean and superb accommodations inside the nature. We have walked by and entered to different hotels in Zina Hotelera and not even once we had regretted staying at this place.
Very clean and superb accommodations inside the nature. We have walked by and entered to different hotels in Zina Hotelera and not even once we had regretted staying at this place.
8
Ali
25 de dez. de 2024
·
Hospedou-se por 5 noites
Wonderful resort. Friendly staff. Some areas of our rooms needed attention. One section of Shower ceiling was peeling off and falling down. Not that big of a deal for us , but for the amount of money we spent this shouldn’t have been the case. Same thing was happening on our roof top pool, the shaded wood area was collapsing so we were afraid to lay down and relax there as intended. But the common area environment and the vibe of the resort compensated for the little flaws.
Wonderful resort. Friendly staff. Some areas of our rooms needed attention. One section of Shower ceiling was peeling off and falling down. Not that big of a deal for us , but for the amount of money we spent this shouldn’t have been the case. Same thing was happening on our roof top pool, the shaded wood area was collapsing so we were afraid to lay down and relax there as intended. But the common area environment and the vibe of the resort compensated for the little flaws.
6
Mario
5 de ago. de 2024
·
Hospedou-se por 3 noites
Aunque el hotel es visualmente impresionante y en buenas condiciones, mi experiencia no justificó el precio pagado. Al llegar, pagué por un upgrade de habitación, pero me cobraron dos veces, y aún no he recibido el reembolso. La habitación tenía una piscina, pero una puerta que daba acceso a la piscina no se podía abrir porque la madera de la puerta estaba hinchada. Además, encontré lagartijas muertas afuera, lo que indica una limpieza deficiente. Aunque la habitación estaba limpia en general, estos problemas de mantenimiento y limpieza no son aceptables para un hotel de esta categoría. El servicio del personal si fue excelente. Todos muy amables y atentos. Un aspecto crítico fue la falta de generadores de energía. El sábado, hubo un apagón en Tulum que duró desde la mañana hasta la tarde, afectando el aire acondicionado, el internet y el suministro de agua del hotel. Aunque el hotel afirmó que el apagón afectaba a toda la zona, descubrí que otros hoteles vecinos tenían generadores y operaban con normalidad. Tuve que pasar el día en un hotel vecino porque yo me quedé sin aire acondicionado, sin internet, sin poderme bañar, ni lavar los dientes o las manos o usar el inodoro. En resumen, el Hotel Be Tulum es hermoso, pero mi experiencia estuvo marcada por problemas que no justifican el precio. Los huéspedes deberían verificar la disponibilidad de generadores antes de reservar. Lamentablemente, mi estadía se arruinó por estos inconvenientes.
Aunque el hotel es visualmente impresionante y en buenas condiciones, mi experiencia no justificó el precio pagado. Al llegar, pagué por un upgrade de habitación, pero me cobraron dos veces, y aún no he recibido el reembolso. La habitación tenía una piscina, pero una puerta que daba acceso a la piscina no se podía abrir porque la madera de la puerta estaba hinchada. Además, encontré lagartijas muertas afuera, lo que indica una limpieza deficiente. Aunque la habitación estaba limpia en general, estos problemas de mantenimiento y limpieza no son aceptables para un hotel de esta categoría. El servicio del personal si fue excelente. Todos muy amables y atentos. Un aspecto crítico fue la falta de generadores de energía. El sábado, hubo un apagón en Tulum que duró desde la mañana hasta la tarde, afectando el aire acondicionado, el internet y el suministro de agua del hotel. Aunque el hotel afirmó que el apagón afectaba a toda la zona, descubrí que otros hoteles vecinos tenían generadores y operaban con normalidad. Tuve que pasar el día en un hotel vecino porque yo me quedé sin aire acondicionado, sin internet, sin poderme bañar, ni lavar los dientes o las manos o usar el inodoro. En resumen, el Hotel Be Tulum es hermoso, pero mi experiencia estuvo marcada por problemas que no justifican el precio. Los huéspedes deberían verificar la disponibilidad de generadores antes de reservar. Lamentablemente, mi estadía se arruinó por estos inconvenientes.
10
laura
31 de mai. de 2024
·
Hospedou-se por 4 noites
Amazing Hotel. Very clean. Great beach access. Nice rooms
Amazing Hotel. Very clean. Great beach access. Nice rooms
10
Wojciech
1 de nov. de 2025
·
Hospedou-se por 4 noites
Breakfast was small but delicious Clean rooms Beautiful location and beach
Breakfast was small but delicious Clean rooms Beautiful location and beach
2
Klodian
11 de nov. de 2025
·
Hospedou-se por 4 noites
We had cockroaches in our bed
We had cockroaches in our bed
10
Anna
26 de mar. de 2024
·
Hospedou-se por 5 noites
Excellent service Friendly Clean Amazing architecture
Excellent service Friendly Clean Amazing architecture
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são elegantes, imersos na natureza e geralmente espaçosos, com privacidade, alguns com piscinas privativas e terraços. Alguns hóspedes observam acessórios envelhecidos, temperatura da água ou Wi-Fi instáveis, umidade e roupa de cama desconfortável.
Avaliações dos hóspedes relacionadas
10
James
17 de out. de 2025
·
Hospedou-se por 4 noites
I’m so happy I found this resort. The Air Suite we booked was a dream come true and felt like a treehouse. It was private, surrounded by palm trees and the concrete and wood gave it a soothing minimalist feel that was so relaxing and comforting. The dual shower…exquisite. The best part was the private rooftop deck and plunge pool. We had total privacy and felt surrounded in beauty. The free breakfast was delicious with good options and the hotel restaurant was unbelievable. Their breakfast and dinner service was outstanding. You must try the squid and shrimp empanadas. Our room steward, Raquel, was so kind and accommodating whether it was restaurant suggestions or helping us navigate the area to even making sure we were comfortable. The front desk is also so friendly and helpful. I cannot recommend this resort highly enough. It was truly a dream come true experience and we cannot wait to return, the staff made us feel like we are family.
I’m so happy I found this resort. The Air Suite we booked was a dream come true and felt like a treehouse. It was private, surrounded by palm trees and the concrete and wood gave it a soothing minimalist feel that was so relaxing and comforting. The dual shower…exquisite. The best part was the private rooftop deck and plunge pool. We had total privacy and felt surrounded in beauty. The free breakfast was delicious with good options and the hotel restaurant was unbelievable. Their breakfast and dinner service was outstanding. You must try the squid and shrimp empanadas. Our room steward, Raquel, was so kind and accommodating whether it was restaurant suggestions or helping us navigate the area to even making sure we were comfortable. The front desk is also so friendly and helpful. I cannot recommend this resort highly enough. It was truly a dream come true experience and we cannot wait to return, the staff made us feel like we are family.
10
Cristian
4 de nov. de 2024
·
Hospedou-se por 3 noites
Beautiful, cozy bohemian hotel right in the jungle! The only thing that wasn’t so great was how humid the room was. It was so humid in the room it started to warp our passports and make the room smell.
Beautiful, cozy bohemian hotel right in the jungle! The only thing that wasn’t so great was how humid the room was. It was so humid in the room it started to warp our passports and make the room smell.
10
Rose
5 de jul. de 2025
·
Hospedou-se por 6 noites
If I could give Be Tulum a higher rating, I would. This hotel is so special and unique. We stayed in the alcove suite with a plunge pool. It was like we were tucked away in the jungle. So peaceful, serene, and lots of privacy. The room was unique and clean, and the air conditioner was a nice relief from the heat. The restaurants here had amazing food, with beautiful views. The staff overall—from the front desk, to restaurants, and maids—were wonderful. Very attentive and polite. The concierge checked in daily, was super helpful in booking taxis and ATVs, and offered suggestions for other things to do. This was helpful since the seaweed was in full effect, but it didn't take away from the stay or the trip. It was still beautiful, could go in the ocean and lay on the beach beds. Don't let that stop you from booking!
If I could give Be Tulum a higher rating, I would. This hotel is so special and unique. We stayed in the alcove suite with a plunge pool. It was like we were tucked away in the jungle. So peaceful, serene, and lots of privacy. The room was unique and clean, and the air conditioner was a nice relief from the heat. The restaurants here had amazing food, with beautiful views. The staff overall—from the front desk, to restaurants, and maids—were wonderful. Very attentive and polite. The concierge checked in daily, was super helpful in booking taxis and ATVs, and offered suggestions for other things to do. This was helpful since the seaweed was in full effect, but it didn't take away from the stay or the trip. It was still beautiful, could go in the ocean and lay on the beach beds. Don't let that stop you from booking!
10
Jeffrey
24 de fev. de 2025
·
Hospedou-se por 5 noites
Raquel, our concierge, was excellent throughout our stay! Our room was beautiful and spacious. The entire property was gorgeous with the staff being extra attentive and friendly. We are already dreaming of our next trip to Tulum!
Raquel, our concierge, was excellent throughout our stay! Our room was beautiful and spacious. The entire property was gorgeous with the staff being extra attentive and friendly. We are already dreaming of our next trip to Tulum!
8
Ali
25 de dez. de 2024
·
Hospedou-se por 5 noites
Wonderful resort. Friendly staff. Some areas of our rooms needed attention. One section of Shower ceiling was peeling off and falling down. Not that big of a deal for us , but for the amount of money we spent this shouldn’t have been the case. Same thing was happening on our roof top pool, the shaded wood area was collapsing so we were afraid to lay down and relax there as intended. But the common area environment and the vibe of the resort compensated for the little flaws.
Wonderful resort. Friendly staff. Some areas of our rooms needed attention. One section of Shower ceiling was peeling off and falling down. Not that big of a deal for us , but for the amount of money we spent this shouldn’t have been the case. Same thing was happening on our roof top pool, the shaded wood area was collapsing so we were afraid to lay down and relax there as intended. But the common area environment and the vibe of the resort compensated for the little flaws.
8
carla
23 de jul. de 2025
·
Hospedou-se por 3 noites
The property while a bit remote it was everything i hoped for. The staff was very friendly and courteous. Our room was exactly as pictured. The food at the beach front restaurant was AMAZING! Thank you for the hospitality, can’t wait to visit again!
The property while a bit remote it was everything i hoped for. The staff was very friendly and courteous. Our room was exactly as pictured. The food at the beach front restaurant was AMAZING! Thank you for the hospitality, can’t wait to visit again!
8
Kyle
16 de mar. de 2025
·
Hospedou-se por 2 noites
Be Tulum is a solid 3 or 4 star property. The food was excellent and the staff was friendly and welcoming. It’s a more off the beaten path type of hotel which is not necessarily my type of vibe. The rooms need to be updated for the price they are charging (water temp fluctuates and wifi is ok). Trying this hotel one time was enough for us. I also wouldn’t stay there more than two nights. Overall, an OK hotel.
Be Tulum is a solid 3 or 4 star property. The food was excellent and the staff was friendly and welcoming. It’s a more off the beaten path type of hotel which is not necessarily my type of vibe. The rooms need to be updated for the price they are charging (water temp fluctuates and wifi is ok). Trying this hotel one time was enough for us. I also wouldn’t stay there more than two nights. Overall, an OK hotel.
6
Victoria
1 de out. de 2025
·
Hospedou-se por 3 noites
The resort and the rooms are beautiful. But the service was pretty awful from our experience. Staff ks friendly but pointless when it came to basic things. We had a broken light outside of our room entrance and we repeatedly asked them to fix it daily and it was not fixed until our last night after my husband had a stern talk with them. It was dangerous to walk in and out of our room in the darkness, a total safety hazard. Basic things like face clothes were not replenished during cleaning and housekeeping kept the doors opened during service which welcomed a a swarm of mosquitos into our room. If you like a beautiful jungle setting and don’t mind getting eaten alive by mosquitos, then this is your spot!
The resort and the rooms are beautiful. But the service was pretty awful from our experience. Staff ks friendly but pointless when it came to basic things. We had a broken light outside of our room entrance and we repeatedly asked them to fix it daily and it was not fixed until our last night after my husband had a stern talk with them. It was dangerous to walk in and out of our room in the darkness, a total safety hazard. Basic things like face clothes were not replenished during cleaning and housekeeping kept the doors opened during service which welcomed a a swarm of mosquitos into our room. If you like a beautiful jungle setting and don’t mind getting eaten alive by mosquitos, then this is your spot!
10
Stephen
20 de mar. de 2025
·
Hospedou-se por 3 noites
Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
6
andré
23 de out. de 2025
·
Hospedou-se por 1 noite
Cama pésima, almohadas las peores. Comida bien. Personal muy amable.
Cama pésima, almohadas las peores. Comida bien. Personal muy amable.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como amigável e o suporte do concierge é um destaque. As reclamações recorrentes citam problemas na recepção, acompanhamento lento ou ineficiente e problemas ocasionais com cobranças ou reservas.
Avaliações dos hóspedes relacionadas
8
Gabriela
12 de set. de 2025
·
Hospedou-se por 3 noites
Very beautiful property, especially the vegetation and the spa. The concierge was excellent as it was the staff serving breakfast. The receptionist was not very attentive, I would say even impolite, showing some frustration amd addressing us with little patience.
Very beautiful property, especially the vegetation and the spa. The concierge was excellent as it was the staff serving breakfast. The receptionist was not very attentive, I would say even impolite, showing some frustration amd addressing us with little patience.
10
Lyndsy Evenden
3 de mai. de 2024
·
Hospedou-se por 6 noites
Just spent 6 days at Be Tulum and it was fantastic. The staff are friendly and every attentive and the hotel was immaculately well kept, even with the seaweed that is in season right now. Concierge service was great (ours was July and she took care of everything). Food was great too, and the atmosphere magical. Highly recommend!
Just spent 6 days at Be Tulum and it was fantastic. The staff are friendly and every attentive and the hotel was immaculately well kept, even with the seaweed that is in season right now. Concierge service was great (ours was July and she took care of everything). Food was great too, and the atmosphere magical. Highly recommend!
6
Sergio
28 de jul. de 2025
·
Hospedou-se por 4 noites
The property is amazing! The service of the waiters is pretty good. But all other staff is terrible, it has always been the same. For years I have stayed in this hotels (Nomade and Be) and it’s a shame they treat you so poorly. The reason I always stay is because of the location and beautiful facilities. They always have people in training, and poorly trained.
The property is amazing! The service of the waiters is pretty good. But all other staff is terrible, it has always been the same. For years I have stayed in this hotels (Nomade and Be) and it’s a shame they treat you so poorly. The reason I always stay is because of the location and beautiful facilities. They always have people in training, and poorly trained.
2
Sirisha
15 de jun. de 2025
·
Hospedou-se por 2 noites
Stay away from this hotel. They charged another room bill to my credit card and haven’t returned the money yet. I have contacted them several times, the management doesn’t care. I booked airport pickup only to realize they messed up, there was nobody there to pickup. And they claim there was a puncture, but when I asked the driver he wasn’t aware of anything like that. Stay away from this hotel, terrible management
Stay away from this hotel. They charged another room bill to my credit card and haven’t returned the money yet. I have contacted them several times, the management doesn’t care. I booked airport pickup only to realize they messed up, there was nobody there to pickup. And they claim there was a puncture, but when I asked the driver he wasn’t aware of anything like that. Stay away from this hotel, terrible management
10
Amy
7 de set. de 2025
·
Hospedou-se por 3 noites
wonderful! highly recommend. Raquel my concierge was amazing helped me make reservations at restaurants and tours. Cant wait to go back!
wonderful! highly recommend. Raquel my concierge was amazing helped me make reservations at restaurants and tours. Cant wait to go back!
6
veronica
22 de ago. de 2024
·
Hospedou-se por 2 noites
Dejo mucho que desear el servicio por parte de front desk, dure 30 minutos haciendo el check in porque no encontraban una petición que hice 3 veces por llamada, parece que el área de reservaciones no está en coordinación con front desk El área de “Concierge” es solo el nombre, no tienen un buen servicio hacia las peticiones el cliente, quisimos pedir una pizza de otro restaurante y que nos apoyaran en coordinarse con los taxis que estaban justo afuera y que obviamente nosotros pagaríamos y no nos ayudaron Otros hoteles de 5 o 4 estrellas hacen que todas las peticiones de los clientes sean posibles, en éste hotel es la última vez que me quedo, de hecho tenía reservada una semana en el mes de enero y la cancelé No regreso
Dejo mucho que desear el servicio por parte de front desk, dure 30 minutos haciendo el check in porque no encontraban una petición que hice 3 veces por llamada, parece que el área de reservaciones no está en coordinación con front desk El área de “Concierge” es solo el nombre, no tienen un buen servicio hacia las peticiones el cliente, quisimos pedir una pizza de otro restaurante y que nos apoyaran en coordinarse con los taxis que estaban justo afuera y que obviamente nosotros pagaríamos y no nos ayudaron Otros hoteles de 5 o 4 estrellas hacen que todas las peticiones de los clientes sean posibles, en éste hotel es la última vez que me quedo, de hecho tenía reservada una semana en el mes de enero y la cancelé No regreso
10
Paul Esteban
19 de mai. de 2025
·
Hospedou-se por 3 noites
Our stay at Be Tulum was nothing short of exceptional. From the moment we arrived, we felt completely relaxed and taken care of. The atmosphere is serene, luxurious, and thoughtfully designed, making it the perfect place to unwind. We originally planned to explore different spots around Tulum, but the experience at the hotel was so enjoyable that we ended up spending most of our time there. The food was absolutely delicious, fresh, flavorful, and beautifully presented and the service was top-tier. Every staff member went above and beyond to make sure we had everything we needed. Be Tulum offers a perfect balance of relaxation and attentive hospitality. We’re so glad we chose to fully enjoy the hotel experience, it truly felt like a sanctuary.
Our stay at Be Tulum was nothing short of exceptional. From the moment we arrived, we felt completely relaxed and taken care of. The atmosphere is serene, luxurious, and thoughtfully designed, making it the perfect place to unwind. We originally planned to explore different spots around Tulum, but the experience at the hotel was so enjoyable that we ended up spending most of our time there. The food was absolutely delicious, fresh, flavorful, and beautifully presented and the service was top-tier. Every staff member went above and beyond to make sure we had everything we needed. Be Tulum offers a perfect balance of relaxation and attentive hospitality. We’re so glad we chose to fully enjoy the hotel experience, it truly felt like a sanctuary.
6
Shakila
27 de nov. de 2025
·
Hospedou-se por 3 noites
It’s a nice hotel with beautiful rooms, but I don’t think it should be rated as a 5-star property. They lacked some basic amenities that most hotels provide, such as slippers, and we had to ask for toothbrushes and toothpaste twice before receiving them. Except for Aylin, I didn’t find the other staff to be well-trained or particularly pleasant. They have two nice outdoor pools, but the water is so cold that you can’t get into them. The food was 8/10 — I enjoyed it. Overall, it’s okay, but I wouldn’t stay here again.
It’s a nice hotel with beautiful rooms, but I don’t think it should be rated as a 5-star property. They lacked some basic amenities that most hotels provide, such as slippers, and we had to ask for toothbrushes and toothpaste twice before receiving them. Except for Aylin, I didn’t find the other staff to be well-trained or particularly pleasant. They have two nice outdoor pools, but the water is so cold that you can’t get into them. The food was 8/10 — I enjoyed it. Overall, it’s okay, but I wouldn’t stay here again.
10
Brittney
30 de ago. de 2025
·
Hospedou-se por 3 noites
Great staff! You get assigned a concierge ours was Raquel he set up our transportation and atv with ease and front desk even book are reservations for dinner at Rosa negra
Great staff! You get assigned a concierge ours was Raquel he set up our transportation and atv with ease and front desk even book are reservations for dinner at Rosa negra
10
Kelli
4 de nov. de 2025
·
Hospedou-se por 3 noites
The place is great. The staff are all so friendly and helpful. The ceviche is the best I’ve ever had!
The place is great. The staff are all so friendly and helpful. The ceviche is the best I’ve ever had!
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização cênica à beira-mar na selva, geralmente tranquila e relaxante. Está situado no extremo da faixa, então táxis podem ser frequentes e caros.
Avaliações dos hóspedes relacionadas
10
Yuxuan
5 de nov. de 2025
·
Hospedou-se por 3 noites
stayed at this hotel in Tulum and had an unforgettable experience. The location is absolutely stunning, surrounded by nature and right on a beautiful stretch of beach, perfect for a quiet morning walk or watching the sunset. The food was amazing as well, breakfast, lunch, and dinner were all impressive, generous, and full of fresh local flavors. The staff were incredibly kind and attentive, always making sure everything was perfect. The room had that perfect “wild luxury” vibe: stylish yet close to nature, with thoughtful details everywhere. I would love to come back and stay here again; it’s truly one of the best places I’ve ever stayed.
stayed at this hotel in Tulum and had an unforgettable experience. The location is absolutely stunning, surrounded by nature and right on a beautiful stretch of beach, perfect for a quiet morning walk or watching the sunset. The food was amazing as well, breakfast, lunch, and dinner were all impressive, generous, and full of fresh local flavors. The staff were incredibly kind and attentive, always making sure everything was perfect. The room had that perfect “wild luxury” vibe: stylish yet close to nature, with thoughtful details everywhere. I would love to come back and stay here again; it’s truly one of the best places I’ve ever stayed.
10
Brody
26 de mar. de 2025
·
Hospedou-se por 4 noites
Incredible location, beautifu
Incredible location, beautifu
10
Bradford
2 de mar. de 2025
·
Hospedou-se por 4 noites
Amazing location!
Amazing location!
8
carla
23 de jul. de 2025
·
Hospedou-se por 3 noites
The property while a bit remote it was everything i hoped for. The staff was very friendly and courteous. Our room was exactly as pictured. The food at the beach front restaurant was AMAZING! Thank you for the hospitality, can’t wait to visit again!
The property while a bit remote it was everything i hoped for. The staff was very friendly and courteous. Our room was exactly as pictured. The food at the beach front restaurant was AMAZING! Thank you for the hospitality, can’t wait to visit again!
10
Ronny
29 de jun. de 2025
·
Hospedou-se por 3 noites
Excellent location in connection with nature.
Excellent location in connection with nature.
10
Thomas
24 de mai. de 2025
·
Hospedou-se por 4 noites
This was one of the best hotels we've ever stayed at. Beautiful in every way, great service and quiet location.
This was one of the best hotels we've ever stayed at. Beautiful in every way, great service and quiet location.
8
Maria
18 de jun. de 2025
·
Hospedou-se por 1 noite
Great location!
Great location!
10
Saraby
7 de set. de 2025
·
Hospedou-se por 5 noites
A beautiful location
A beautiful location
8
Luis
19 de set. de 2023
·
Hospedou-se por 4 noites
Es un robo lo que cobran los taxis
Es un robo lo que cobran los taxis
10
Natalie
27 de abr. de 2025
·
Hospedou-se por 6 noites
On the main strip in Tulum however pretty far down so expect to shell out for taxis. They drag the beach for the seaweed multiple times a day which was nice. Across all of the area we had moments with servers forgetting items we ordered etc. we borrowed bikes and the first few had issues like flat tires before we got a pair to use. The beauty of the area and the jungle vibes were enjoyable. You can use nomades restaurant / beach
On the main strip in Tulum however pretty far down so expect to shell out for taxis. They drag the beach for the seaweed multiple times a day which was nice. Across all of the area we had moments with servers forgetting items we ordered etc. we borrowed bikes and the first few had issues like flat tires before we got a pair to use. The beauty of the area and the jungle vibes were enjoyable. You can use nomades restaurant / beach
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A comida é amplamente elogiada, especialmente o café da manhã e os restaurantes à beira-mar. Alguns hóspedes mencionam preços altos, taxas de serviço adicionais e falhas ocasionais no atendimento.
Avaliações dos hóspedes relacionadas
10
johannes
25 de out. de 2025
·
Hospedou-se por 3 noites
Room was cleaned perfectly, concierge very attentive, food in Marezia delicious.
Room was cleaned perfectly, concierge very attentive, food in Marezia delicious.
10
Yuxuan
5 de nov. de 2025
·
Hospedou-se por 3 noites
stayed at this hotel in Tulum and had an unforgettable experience. The location is absolutely stunning, surrounded by nature and right on a beautiful stretch of beach, perfect for a quiet morning walk or watching the sunset. The food was amazing as well, breakfast, lunch, and dinner were all impressive, generous, and full of fresh local flavors. The staff were incredibly kind and attentive, always making sure everything was perfect. The room had that perfect “wild luxury” vibe: stylish yet close to nature, with thoughtful details everywhere. I would love to come back and stay here again; it’s truly one of the best places I’ve ever stayed.
stayed at this hotel in Tulum and had an unforgettable experience. The location is absolutely stunning, surrounded by nature and right on a beautiful stretch of beach, perfect for a quiet morning walk or watching the sunset. The food was amazing as well, breakfast, lunch, and dinner were all impressive, generous, and full of fresh local flavors. The staff were incredibly kind and attentive, always making sure everything was perfect. The room had that perfect “wild luxury” vibe: stylish yet close to nature, with thoughtful details everywhere. I would love to come back and stay here again; it’s truly one of the best places I’ve ever stayed.
2
Dawn
19 de jun. de 2025
·
Hospedou-se por 4 noites
Worst experience ever! Do not stay here. Staff purposely hold out on running the charges until you check out and then demand cash. They want you to be late for your flight so you will feel pressured to pay cash. Amenities were non existent and drinks were over priced and watered down. Terrible experience!!!
Worst experience ever! Do not stay here. Staff purposely hold out on running the charges until you check out and then demand cash. They want you to be late for your flight so you will feel pressured to pay cash. Amenities were non existent and drinks were over priced and watered down. Terrible experience!!!
10
James
17 de out. de 2025
·
Hospedou-se por 4 noites
I’m so happy I found this resort. The Air Suite we booked was a dream come true and felt like a treehouse. It was private, surrounded by palm trees and the concrete and wood gave it a soothing minimalist feel that was so relaxing and comforting. The dual shower…exquisite. The best part was the private rooftop deck and plunge pool. We had total privacy and felt surrounded in beauty. The free breakfast was delicious with good options and the hotel restaurant was unbelievable. Their breakfast and dinner service was outstanding. You must try the squid and shrimp empanadas. Our room steward, Raquel, was so kind and accommodating whether it was restaurant suggestions or helping us navigate the area to even making sure we were comfortable. The front desk is also so friendly and helpful. I cannot recommend this resort highly enough. It was truly a dream come true experience and we cannot wait to return, the staff made us feel like we are family.
I’m so happy I found this resort. The Air Suite we booked was a dream come true and felt like a treehouse. It was private, surrounded by palm trees and the concrete and wood gave it a soothing minimalist feel that was so relaxing and comforting. The dual shower…exquisite. The best part was the private rooftop deck and plunge pool. We had total privacy and felt surrounded in beauty. The free breakfast was delicious with good options and the hotel restaurant was unbelievable. Their breakfast and dinner service was outstanding. You must try the squid and shrimp empanadas. Our room steward, Raquel, was so kind and accommodating whether it was restaurant suggestions or helping us navigate the area to even making sure we were comfortable. The front desk is also so friendly and helpful. I cannot recommend this resort highly enough. It was truly a dream come true experience and we cannot wait to return, the staff made us feel like we are family.
8
Doron
5 de abr. de 2024
·
Hospedou-se por 2 noites
Beach restaurant service and food quality was amazing. Hotel design and vibe very nice. Music on beach was great. Front desk staff could use improvement!
Beach restaurant service and food quality was amazing. Hotel design and vibe very nice. Music on beach was great. Front desk staff could use improvement!
8
carla
23 de jul. de 2025
·
Hospedou-se por 3 noites
The property while a bit remote it was everything i hoped for. The staff was very friendly and courteous. Our room was exactly as pictured. The food at the beach front restaurant was AMAZING! Thank you for the hospitality, can’t wait to visit again!
The property while a bit remote it was everything i hoped for. The staff was very friendly and courteous. Our room was exactly as pictured. The food at the beach front restaurant was AMAZING! Thank you for the hospitality, can’t wait to visit again!
10
Wojciech
1 de nov. de 2025
·
Hospedou-se por 4 noites
Breakfast was small but delicious Clean rooms Beautiful location and beach
Breakfast was small but delicious Clean rooms Beautiful location and beach
10
Cecilia
29 de abr. de 2023
·
Hospedou-se por 7 noites
Il soggiorno è stato praticamente perfetto. La camera è molto spaziosa, pulita e dotata di ogni comfort compresa di piscina nel giardino privato e totalmente immersa nel verde. Ovunque si è circondati da piante e silenzio. Ci sono due ristoranti di buonissima qualità con un attenzione al cliente particolare. Colazione ottima: compreso nel prezzo si può avere piatto di frutta, basket di pane con marmellata e croissant, caffetteria e un piatto a scelta dal menu… ed è tutto buonissimo. Spiaggia molto spaziosa e dotata di ogni comfort, servizio in spiaggia molto attento e veloce. Se proprio devo trovare un difetto può essere la presenza di lavori edili accanto e qualche volta si è sentito qualche rumore in spiaggia ma, si sta talmente bene che spesso non ci si fa nemmeno caso. Compreso nel soggiorno si può usufruire anche di alcuni servizi (come ad esempio lezioni di yoga) della struttura accanto, il Nomad, che fa parte della stessa proprietà. Wifi sempre presente, praticamente anche in acqua! È sempre triste rientrare dalle vacanze… ma questa volta è stato davvero più difficile del solito!
Il soggiorno è stato praticamente perfetto. La camera è molto spaziosa, pulita e dotata di ogni comfort compresa di piscina nel giardino privato e totalmente immersa nel verde. Ovunque si è circondati da piante e silenzio. Ci sono due ristoranti di buonissima qualità con un attenzione al cliente particolare. Colazione ottima: compreso nel prezzo si può avere piatto di frutta, basket di pane con marmellata e croissant, caffetteria e un piatto a scelta dal menu… ed è tutto buonissimo. Spiaggia molto spaziosa e dotata di ogni comfort, servizio in spiaggia molto attento e veloce. Se proprio devo trovare un difetto può essere la presenza di lavori edili accanto e qualche volta si è sentito qualche rumore in spiaggia ma, si sta talmente bene che spesso non ci si fa nemmeno caso. Compreso nel soggiorno si può usufruire anche di alcuni servizi (come ad esempio lezioni di yoga) della struttura accanto, il Nomad, che fa parte della stessa proprietà. Wifi sempre presente, praticamente anche in acqua! È sempre triste rientrare dalle vacanze… ma questa volta è stato davvero più difficile del solito!
8
Helen
16 de ago. de 2025
·
Hospedou-se por 7 noites
Be Tulum was wonderful—the staff, the room, the plunge pool, the spa, the atmosphere, the food—and I loved the free breakfast. However, there were two, quite large, issues that I did have with the hotel: (1) There were a lot of added-on service "gratuity fees." I was charged a $42 gratuity fee for using the minibar. That was worth more than anything that was in the minibar, which was old and stale; (2) once I added up my bill, after I left, it was incorrect by over $100.
Be Tulum was wonderful—the staff, the room, the plunge pool, the spa, the atmosphere, the food—and I loved the free breakfast. However, there were two, quite large, issues that I did have with the hotel: (1) There were a lot of added-on service "gratuity fees." I was charged a $42 gratuity fee for using the minibar. That was worth more than anything that was in the minibar, which was old and stale; (2) once I added up my bill, after I left, it was incorrect by over $100.
10
Stephen
20 de mar. de 2025
·
Hospedou-se por 3 noites
Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
6
nicole
há 2 semanas
·
Hospedou-se por 4 noites
first i want to state that i have stayed here on 3 other occassions during chirstimas holiday and my experiences have been oustanding. Unforntunately this time not so much. here were the unfavorable issues this time: breakfast was not included as it was the last 3 vsists. they gave you one option which based on the menu price was more expense than the yogurt listed which i chose. water stopped working
first i want to state that i have stayed here on 3 other occassions during chirstimas holiday and my experiences have been oustanding. Unforntunately this time not so much. here were the unfavorable issues this time: breakfast was not included as it was the last 3 vsists. they gave you one option which based on the menu price was more expense than the yogurt listed which i chose. water stopped working
4
Tanuj
8 de jul. de 2026
·
Hospedou-se por 3 noites
The hotel is nice and our room was good but the hotel has raccoons roaming the property. At one point, a raccoon entered our room and opened the minibar. I alerted the staff who tried to shrug it off by saying “we are in the wild with them”. We couldn’t sleep at all as the raccoon knocked on our glass sliding door a few times during the nigbt to see if it could slide it open or we left it unlocked … Terrifying.
The hotel is nice and our room was good but the hotel has raccoons roaming the property. At one point, a raccoon entered our room and opened the minibar. I alerted the staff who tried to shrug it off by saying “we are in the wild with them”. We couldn’t sleep at all as the raccoon knocked on our glass sliding door a few times during the nigbt to see if it could slide it open or we left it unlocked … Terrifying.
8
Emile
13 de jun. de 2026
·
Hospedou-se por 7 noites
I stayed in this hotel for 7 days. The room and setting were good and the customer service was excellent, they always answered my questions and helped me when I needed it, room service always answered right away and the food was in my room in minutes. They assisted with every question about recommendations and hotel amenities. There’s a couple things that I would like to highlight, a hold of $150 for each day of your stay is made on your card which was not disclosed anywhere before we arrived. All the snacks/ drinks in the room are kind of pricey and not included in your stay which is kind of crazy since the price of the stay is already high. We had plenty of raccoons visiting, the only issue is that they peed in the pool and were getting inside, we also found a bat, we took it out so it wouldn’t drawn. But I would not recommend getting a room with pool if your skin is sensitive. The water went out almost every day at certain point of the day and came back after a while. The light also went out a couple times during different days. Internet connection is not the best but not the worst. The hotel food is pricey and is not very good. The location is a little bit far from everything about 30 min from the main restaurant/ bar locations. But I do got to say that the room was always clean, they come clean your room twice a day and they are super friendly! The staff from the massage area are also super nice and sweet people and the massages were amazing. We had the best sleep.
I stayed in this hotel for 7 days. The room and setting were good and the customer service was excellent, they always answered my questions and helped me when I needed it, room service always answered right away and the food was in my room in minutes. They assisted with every question about recommendations and hotel amenities. There’s a couple things that I would like to highlight, a hold of $150 for each day of your stay is made on your card which was not disclosed anywhere before we arrived. All the snacks/ drinks in the room are kind of pricey and not included in your stay which is kind of crazy since the price of the stay is already high. We had plenty of raccoons visiting, the only issue is that they peed in the pool and were getting inside, we also found a bat, we took it out so it wouldn’t drawn. But I would not recommend getting a room with pool if your skin is sensitive. The water went out almost every day at certain point of the day and came back after a while. The light also went out a couple times during different days. Internet connection is not the best but not the worst. The hotel food is pricey and is not very good. The location is a little bit far from everything about 30 min from the main restaurant/ bar locations. But I do got to say that the room was always clean, they come clean your room twice a day and they are super friendly! The staff from the massage area are also super nice and sweet people and the massages were amazing. We had the best sleep.
10
Babak
29 de mai. de 2026
·
Hospedou-se por 4 noites
GREat place
GREat place
10
Matthias
18 de mai. de 2026
·
Hospedou-se por 3 noites
Paradise!
Paradise!
Políticas da propriedade
Check-in
Checkout
De 16:00 a 23:30
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-17: 203.0513144590759USD
- 2026-09-18: 228.11849913482666USD
- 2026-09-19: 182.7952137826538USD
- 2026-09-20: 228.11849913482666USD
- 2026-09-21: 219.10359328170776USD
- 2026-09-22: 215.79605410446166USD
- 2026-09-23: 210.07922169067382USD
- 2026-09-24: 270.35623439300537USD
- 2026-09-25: 243.13124711380004USD
- 2026-09-26: 279.45501720153806USD
- 2026-09-27: 280.8762626911926USD
- 2026-09-28: 335.8275181887817USD
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: 225.4353480770874USD
- 2026-10-02: 244.0536832736206USD
- 2026-10-03: NO DATA
- 2026-10-04: 245.59857934707642USD
- 2026-10-05: 225.8135393650818USD
- 2026-10-06: NO DATA
- 2026-10-07: 236.30441669631958USD
- 2026-10-08: 295.35205792236326USD
- 2026-10-09: 333.908672880249USD
- 2026-10-10: NO DATA
- 2026-10-11: 570.0230911816407USD
- 2026-10-12: NO DATA
- 2026-10-13: 275.0148148370361USD
- 2026-10-14: 265.83003404663083USD
- 2026-10-15: 317.54739030212403USD
- 2026-10-16: NO DATA
- 2026-10-17: 322.3941636392212USD
- 2026-10-18: 270.32143904159545USD
- 2026-10-19: 620.0741269812012USD
- 2026-10-20: 301.3740552090454USD
- 2026-10-21: 422.4615275326538USD
- 2026-10-22: 292.1460475488281USD
- 2026-10-23: 317.7259421658325USD
- 2026-10-24: 240.59218562210083USD
- 2026-10-25: 234.12323021438598USD
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: 246.77711630493164USD
- 2026-10-29: NO DATA
- 2026-10-30: 267.95533761657714USD
- 2026-10-31: 305.2263300741577USD
- 2026-11-01: 374.2403941635132USD
- 2026-11-02: 421.43270699615476USD
- 2026-11-03: 309.28008492370606USD
- 2026-11-04: 309.28008492370606USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 435.89681028808593USD
- 2026-11-10: 438.3693311480713USD
- 2026-11-11: 397.84023170013427USD
- 2026-11-12: 612.8812179144287USD
- 2026-11-13: 716.5173753515625USD
- 2026-11-14: NO DATA
- 2026-11-15: 441.4882917910767USD
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade 48 horas antes da chegada, usando as informações fornecidas na confirmação da reserva. Para organizar o check-in, entre em contato com a propriedade pelo menos 72 horas antes de sua chegada, usando as informações contidas na confirmação da reserva. Se planeja chegar após meio-dia, entre em contato com a propriedade antes de sua chegada, usando as informações contidas na confirmação da reserva. Hóspedes devem entrar em contato com a propriedade com antecedência para receber as instruções de check-in. Eles serão recebidos pela equipe da recepção no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Idade mínima para check-in durante o Spring Break: 21 anos
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Crianças de 15 anos ou menos não são permitidas nesta propriedade.
- Somente hóspedes registrados podem ter acesso aos quartos.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa de traslado de/para o aeroporto: USD 600 por veículo (ida e volta, ocupação máxima de 4)
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Balcão de turismo
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Massagem
Spa e centro de bem-estar
Apenas para adultos
Beach Sun Loungers
Atividades
Piscina
Jardim
Praia (na proximidade)
Mergulho
Pesca
Piscina externa
Música ao vivo
Terraço
Serviços
Balcão de turismo
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Cofre
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi grátis