Hotel Du Vin Poole

Parkering, om än väldigt få platser.

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Staff friendly and helpful, location good for the many bars and restaurants on Poole Quayside. Room was adequate, not enough sockets in convenient places for kettle etc. Heating took a bit of fathoming out (had to contact reception). Shower not good.

Great stay. Loved it

We stayed at Hotel Du Vin in Poole as a treat for my birthday and were hoping for a special experience. The location is great and it was a nice touch that they left two small truffles chocolates in the room for my birthday. However, there were a few disappointing things. The bath still had cleaning product left on it when we arrived, so we had to wait for this to be sorted. We also didn’t sleep well as the pillows went flat quickly and the bed was very firm. The room menu mentioned fresh milk in the fridge, but this apparently stopped after Covid and instead there were small long-life milk pots, which felt a bit underwhelming. Breakfast was also disappointing – the poached eggs were very slimy and no one checked on us during the meal. This isn't the service I'd expect for £24 for breakfast each. When checking out I mentioned everything had only been “fine”, but this didn’t seem to be picked up on by the receptionist. Overall, a lovely location but not quite the experience we expected for a birthday treat.