Name: SureStay Hotel by Best Western Williams
Address: 400 C St., Williams, California, United States of America, Williams, California, United States of America
Rating: 7.1

Guest reviews

7.1

Good

Based on 873 verified reviews

Who stays here?

Business

9%

Couple

40%

Family

29%

Group

4%

Solo

16%

What guests think

AI-generated summary based on recent guest reviews

Across mixed reviews, travelers describe SureStay Hotel by Best Western Williams as a budget stop right off the highway, with friendly staff and comfortable beds for some, but recurring cleanliness problems, pests, maintenance issues, and noticeable freeway noise for others.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Rod

Apr 25, 2026

·

Stayed 1 night

Breakfast was OK, showerhead leaked, toilet unstable when sitting

4

Terry

Apr 7, 2026

·

Stayed 1 night

Room had a strong order. We have stayed before. Motel has gone down hill. Very noisy..

6

Sheena

Mar 22, 2026

·

Stayed 1 night

Smelled like smoke though it did appear to have been cleaned. Fine in a pinch

6

Bonnie

Feb 26, 2026

·

Stayed 1 night

Staff was great and quickly responsive to no coffee pot in room. Room was not clean, and the floor has a lot of gouges and rough places. Several light bulbs were out. for one night it was tolerable. there was nobody at front desk when I had to leave so could not report lights outreort

4

Marilyn

Feb 18, 2026

·

Stayed 1 night

The staff was very helpful. BUT the first room we were in had a sink full of water that would not drain. They moved us to room with a functional sink, but only one bed instead of two. The third room had a functional sink, and two beds. BUT the noise from the freeway was really loud, it was as if there was no soundproofing in the walls. I will not stay there again.

400 C St., Williams, California, United States of America

Location

Located in Williams, SureStay Hotel by Best Western Williams is within a 15-minute walk of Town Square Park and Williams City Hall. This hotel is 1.1 mi (1.8 km) from Sacramento Valley Museum and 1.2 mi (1.9 km) from Venice Park.

Town Square Park(0.5 miles)

Williams City Hall(0.6 miles)

Valley Vista Park(1.2 miles)

Sacramento Valley Museum(1.3 miles)

North View Park(1.3 miles)

Venice Park(1.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A complimentary breakfast is included, served during limited hours.

Yes, pets are allowed with a fee of USD 20 per pet, per day. Service animals are exempt from fees.

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for details is recommended.

The hotel is located in Williams, California, within a 15-minute walk of Town Square Park and Williams City Hall. It is approximately 1.1 miles from Sacramento Valley Museum and 1.2 miles from Venice Park.

Yes, there is a seasonal outdoor pool available, which is open from October to April. The pool is fenced for safety.

Up to 2 children aged 18 years or younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

The hotel does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for detailed information and any associated costs.

SureStay Hotel by Best Western Williams

Amenities

Property description

Book on Vio

Guest reviews