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ITC Mughal, A Luxury Collection Resort & Spa, Agra

92 $US

/nuit

Moyenne pour septembre

ITC Mughal, A Luxury Collection Resort & Spa, Agra - Image 1

ITC Mughal, A Luxury Collection Resort & Spa, Agra - Chambre

ITC Mughal, A Luxury Collection Resort & Spa, Agra - Chambre

ITC Mughal, A Luxury Collection Resort & Spa, Agra - Vue de la chambre

ITC Mughal, A Luxury Collection Resort & Spa, Agra - Réception

Prix pour ITC Mughal, A Luxury Collection Resort & Spa, Agra

Sélectionnez les dates pour voir les prix et les disponibilités

92 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À ITC Mughal, A Luxury Collection Resort & Spa, Agra, les prix par nuit s'élèvent en moyenne à 85 $US pendant le mois le moins cher (juin) et à 246 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.

Prix moyen par nuit à ITC Mughal, A Luxury Collection Resort & Spa, Agra selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	169 $US
février	246 $US
mars	163 $US
avril	122 $US
mai	98 $US
juin	85 $US
juillet	100 $US
août	104 $US
septembre	92 $US
octobre	156 $US
novembre	217 $US
décembre	189 $US

Le plus cher : février (env. 246 $US)

Le moins cher : juin (env. 85 $US)

À propos de cet établissement

Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...

Équipements

Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 2 piscines extérieures, un centre de remise en forme et un court de tennis extérieur. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de jeux vidéo.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Agra, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 636 mètres carrés et comprenant un centre de conférence. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.

Repas

Laissez-vous séduire par les spécialités Cuisine indienne de Peshawri, l'un des 3 restaurants de cet hôtel ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner complet est servi tous les jours de 06 h 30 à 10 h 30 moyennant un supplément.

Chambres

Les 233 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.

Emplacement

En choisissant ITC Mughal, A Luxury Collection Resort & Spa, Agra, vous serez au cœur de Agra, à moins de 5 minutes en voiture de Fort d'Agra et de Jami Masjid. Cet hôtel de luxe se trouve à 2,9 km de Taj Mahal et à 4,7 km de Marché Sadar.

À proximité

Mosquée Jawab(0.9 miles)
TDI Mall(1 miles)
Taj Mahal(1.2 miles)
Taj Nature Walk(1.3 miles)
Kalakriti Culture and Convention Centre(1.7 miles)
Motilal Nehru Park(1.7 miles)
Shah Burj(2.1 miles)
Jahangir Mahal(2.2 miles)
Moti Masjid(2.3 miles)
Fort d'Agra(2.3 miles)
Agra Marble Emporium(2.3 miles)
Agra Art Gallery(2.4 miles)
Marché Sadar(2.5 miles)
Khas Mahal(2.6 miles)
Jami Masjid(2.8 miles)
Aéroport principal le plus pratique pour rejoindre ITC Mughal, A Luxury Collection Resort & Spa, Agra : Aéroport d'Agra Kheria (AGR)(6 miles)

Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier

Emplacement

Taj Ganj, Agra, Uttar Pradesh, Inde

Mosquée Jawab (0.9 miles)

TDI Mall (1 miles)

Taj Mahal (1.2 miles)

Taj Nature Walk (1.3 miles)

Kalakriti Culture and Convention Centre (1.7 miles)

Motilal Nehru Park (1.7 miles)

Plus d'informations sur l'emplacement

Options de chambre

10

Suite Royale, 1 chambre

Détails de la chambre

1 Lit Double

Couchages 3

753 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

8

Chambre, 1 très grand lit, vue jardin

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

344 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

7

Chambre, 2 lits une place, vue jardin

Détails de la chambre

2 Lits Simples

Couchages 3

344 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Avis des voyageurs sur ITC Mughal, A Luxury Collection Resort & Spa, Agra

8.4

Très bien

Basé sur 1 050 avis vérifiés

Qui séjourne ici ?

Affaires

8%

Couples

36%

Familles

35%

Groupes

15%

Solo

4%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À l'ITC Mughal, A Luxury Collection Resort & Spa, à Agra, les voyageurs soulignent la beauté des jardins et l'emplacement pratique pour visiter le Taj Mahal, les soins de spa exceptionnels et les petits-déjeuners copieux, ainsi que des remarques récurrentes concernant des chambres vieillottes et un entretien inégal.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À l'ITC Mughal, A Luxury Collection Resort & Spa, à Agra, les voyageurs soulignent la beauté des jardins et l'emplacement pratique pour visiter le Taj Mahal, les soins de spa exceptionnels et les petits-déjeuners copieux, ainsi que des remarques récurrentes concernant des chambres vieillottes et un entretien inégal.

Plusieurs commentaires font état de réponses lentes ou désorganisées à la réception et concernant le service en chambre. Certains équipements ont déçu, notamment un hammam non fonctionnel, une salle de sport datée, un service limité au bord de la piscine, un éclairage extérieur tamisé et d'occasionnels problèmes d'eau ou des problèmes techniques en chambre. Les avis sur les restaurants sont mitigés, avec des critiques élogieuses pour Peshawri contrastées par des plaintes concernant la qualité du buffet, les prix et la possibilité d’ajuster le niveau d’épices. Dans l'ensemble, l'établissement offre un séjour confortable, idéal pour les voyageurs qui privilégient les équipements sur place à des chambres ultramodernes.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les jardins, les piscines et le spa spacieux sont mis en avant par de nombreux clients. Cependant, certains signalent des problèmes tels qu'un hammam non fonctionnel, une salle de sport/climatisation datée, un service limité au bord de la piscine, un éclairage de cour tamisé, d'éventuelles coupures d'eau et un manque d'accès aux ascenseurs dans certaines zones.

Avis de voyageur à ce sujet

10

Joe

27 juil. 2025

·

A séjourné 2 nuits

walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools

walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools

8

Bradley

16 févr. 2023

·

A séjourné 1 nuit

Well equipped gym, smart TVs, and the sound of water fountains all over the property give a very tranquil feel. I had an issue with having children running around the halls being loud, this seems to be common in Indian hotels. I did get sick from food (now on day 5) on the day I left. It had to either have been something from the breakfast buffet or “pinch of spice” restaurant across the street since those were the only places I ate. Agra is a very impoverished run down city with poor hygiene so be careful. Overall this property was much better than the nearby Radisson, which I had originally booked but abandoned because it was so noisy and actually a 2 star despite being advertised as 5 star.

Well equipped gym, smart TVs, and the sound of water fountains all over the property give a very tranquil feel. I had an issue with having children running around the halls being loud, this seems to be common in Indian hotels. I did get sick from food (now on day 5) on the day I left. It had to either have been something from the breakfast buffet or “pinch of spice” restaurant across the street since those were the only places I ate. Agra is a very impoverished run down city with poor hygiene so be careful. Overall this property was much better than the nearby Radisson, which I had originally booked but abandoned because it was so noisy and actually a 2 star despite being advertised as 5 star.

6

Abir

23 oct. 2025

·

A séjourné 1 nuit

Clean rooms, excellent bed. Spa was fantastic, best massage of my life. Breakfast was excellent. The hotel is however, run down and it shows. what they

Clean rooms, excellent bed. Spa was fantastic, best massage of my life. Breakfast was excellent. The hotel is however, run down and it shows. what they

10

laura

13 janv. 2023

·

A séjourné 19 369 nuits

The architecture and gardens of the hotel are beautiful. It does feel like a contemporary interpretation of the Mughal masterpieces. The staff members are extremely kind, friendly, and pleasant. Don’t rush your experience in Agra! Consider at least three nights at this hotel. This will allow you to enjoy the Taj Mahal, Fatehpur Sikri, and other sites. Importantly, it will also allow you time to enjoy the hotel: the gardens, swimming pools, beautiful halls, gym and spa, they were all very nice.

The architecture and gardens of the hotel are beautiful. It does feel like a contemporary interpretation of the Mughal masterpieces. The staff members are extremely kind, friendly, and pleasant. Don’t rush your experience in Agra! Consider at least three nights at this hotel. This will allow you to enjoy the Taj Mahal, Fatehpur Sikri, and other sites. Importantly, it will also allow you time to enjoy the hotel: the gardens, swimming pools, beautiful halls, gym and spa, they were all very nice.

10

margaret

4 juin 2025

·

A séjourné 1 nuit

Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr. Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable. They were so kind to us and the service was great. The lovely pool was a welcome addition!

Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr. Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable. They were so kind to us and the service was great. The lovely pool was a welcome addition!

10

Faye

16 sept. 2024

·

A séjourné 3 nuits

The service is always exceptional at this hotel. The staff are friendly and very helpful… I personally find the food options in the hotel really good too. Breakfast is tasty and don’t miss out on the Peshwari restaurant. The grounds of the hotel are always well looked after and clean. My only comment would be the gym could do with a freshen up and maybe better AC.

The service is always exceptional at this hotel. The staff are friendly and very helpful… I personally find the food options in the hotel really good too. Breakfast is tasty and don’t miss out on the Peshwari restaurant. The grounds of the hotel are always well looked after and clean. My only comment would be the gym could do with a freshen up and maybe better AC.

8

Simon

17 mars 2025

·

A séjourné 1 nuit

Was OK but not great. Felt a bit hit and miss. A/C didn’t work. Service was slow. There was no one serving by the pool. Just not 5star standard.

Was OK but not great. Felt a bit hit and miss. A/C didn’t work. Service was slow. There was no one serving by the pool. Just not 5star standard.

8

Arunkumar

21 août 2023

·

A séjourné 1 nuit

Amazing architecture, swimming pools and restaurants. Gave it 4 stars as it lacks elevator, which is a must for in 21st century hotel.

Amazing architecture, swimming pools and restaurants. Gave it 4 stars as it lacks elevator, which is a must for in 21st century hotel.

10

David

18 oct. 2025

·

A séjourné 3 nuits

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

6

Anupam

1 déc. 2025

·

A séjourné 2 nuits

ITC here at Agra seems to have fallen from grace. Probably cost pressures. Like a few years ago, I expected service, comfort, experience and cultural immersion as always. But instead my group of 7 and I faced several small annoying nitty gritties that left a bit of an unpleasant experience that you don’t expect from ITC esp at the price paid. Several things.. 1) pool steam room not working 2) room service forgetful and slow - our cups never showed up 3) Buffet quality at dinner and breakfast not 5star (Hyatt in Lko was better) 4) dark outdoors in the evening in courtyard around the pools and fountains that prevented me from talking longer walk in fresh air (I stepped in a puddle) 5) food service mediocre - wrong orders, misplaced orders, someone else’s order given, haggling for wrong drink preparation, 6) Property is great but no welcome acknowledgement or ceremony which used to be great before. Our American friends would have felt good about it but instead we were just waiting at an understaffed reception 7) cultural immersion experience.. not very cultural. Your most guests are travelers, many from outside India. They may not feel culturally immersed if you have guitar based Bollywood and western solo songs. Most luxury hotels have live Indian experiences with locally sourced ethnic artists and craftsmen. Just a suggestion..

ITC here at Agra seems to have fallen from grace. Probably cost pressures. Like a few years ago, I expected service, comfort, experience and cultural immersion as always. But instead my group of 7 and I faced several small annoying nitty gritties that left a bit of an unpleasant experience that you don’t expect from ITC esp at the price paid. Several things.. 1) pool steam room not working 2) room service forgetful and slow - our cups never showed up 3) Buffet quality at dinner and breakfast not 5star (Hyatt in Lko was better) 4) dark outdoors in the evening in courtyard around the pools and fountains that prevented me from talking longer walk in fresh air (I stepped in a puddle) 5) food service mediocre - wrong orders, misplaced orders, someone else’s order given, haggling for wrong drink preparation, 6) Property is great but no welcome acknowledgement or ceremony which used to be great before. Our American friends would have felt good about it but instead we were just waiting at an understaffed reception 7) cultural immersion experience.. not very cultural. Your most guests are travelers, many from outside India. They may not feel culturally immersed if you have guitar based Bollywood and western solo songs. Most luxury hotels have live Indian experiences with locally sourced ethnic artists and craftsmen. Just a suggestion..

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont partagés : plusieurs clients ont trouvé les chambres et les espaces communs propres, mais de nombreux commentaires mentionnent des chambres ou des zones sales, du linge de lit taché ou humide, des fuites, des moustiques et des normes d'entretien usées.

Avis de voyageur à ce sujet

4

Henry

8 janv. 2026

·

A séjourné 1 nuit

Room was dirty

Room was dirty

10

toru

14 juin 2023

·

A séjourné 1 nuit

Water doesn’t flow smoothly in the shower room

Water doesn’t flow smoothly in the shower room

6

Abir

23 oct. 2025

·

A séjourné 1 nuit

Clean rooms, excellent bed. Spa was fantastic, best massage of my life. Breakfast was excellent. The hotel is however, run down and it shows. what they

Clean rooms, excellent bed. Spa was fantastic, best massage of my life. Breakfast was excellent. The hotel is however, run down and it shows. what they

4

Carlos

29 déc. 2024

·

A séjourné 1 nuit

Muy mal el mantenimiento del hotel para la categoría

Muy mal el mantenimiento del hotel para la categoría

6

Heena

16 avr. 2023

·

A séjourné 2 nuits

It’s not baby friendly Rooms had water logging in washroom due to bad design of wash basin There were mosquitoes in washroom and we couldn’t spray pesticides as we have a infant with us. We also saw other rooms but either they were not appealing or had bad design. There was plumbing issue too. Overall I would not suggest to visit again and especially with infant.

It’s not baby friendly Rooms had water logging in washroom due to bad design of wash basin There were mosquitoes in washroom and we couldn’t spray pesticides as we have a infant with us. We also saw other rooms but either they were not appealing or had bad design. There was plumbing issue too. Overall I would not suggest to visit again and especially with infant.

2

laura

21 mai 2024

·

A séjourné 2 nuits

This hotel was very dated dirty, furniture is broken, plugs broken, stained bedding, bathroom fittings hanging off the walls, smells carpets sticky, no WiFi. Food was unbeatable very hard to complain, took hours for the manager to do anything after constantly complaining eventually the manager agreed and refunded all costs, I am still waiting for the refund to be paid into my account From Expedia, there is no knowledge Of this, I need somebody to contact me ASAP

This hotel was very dated dirty, furniture is broken, plugs broken, stained bedding, bathroom fittings hanging off the walls, smells carpets sticky, no WiFi. Food was unbeatable very hard to complain, took hours for the manager to do anything after constantly complaining eventually the manager agreed and refunded all costs, I am still waiting for the refund to be paid into my account From Expedia, there is no knowledge Of this, I need somebody to contact me ASAP

2

marcia

25 févr. 2025

·

A séjourné 1 nuit

Hotel extremamente sujo e mal conservado, quarto com cheiro tão forte q ardia os olhos… restaurante do café da manhã tinha vomito no chão, surreal de sujo! Em Agra fique no Oberoy ou só vá de passagem

Hotel extremamente sujo e mal conservado, quarto com cheiro tão forte q ardia os olhos… restaurante do café da manhã tinha vomito no chão, surreal de sujo! Em Agra fique no Oberoy ou só vá de passagem

8

Stein

26 sept. 2024

·

A séjourné 1 nuit

Friendly staff Nice pool Good location Dirty around the pool But Nice Clean water

Friendly staff Nice pool Good location Dirty around the pool But Nice Clean water

6

Kunal

13 mars 2025

·

A séjourné 1 nuit

In general a great property I booked two rooms for a family trip In one room, the tv didn’t work. In the second, the cups were dirty as was the tea kettle. When we called the front desk they hung up. This was only resolved by going to the front desk and asking for a manager Food from another room sat in the hallway all night In general a poor experience

In general a great property I booked two rooms for a family trip In one room, the tv didn’t work. In the second, the cups were dirty as was the tea kettle. When we called the front desk they hung up. This was only resolved by going to the front desk and asking for a manager Food from another room sat in the hallway all night In general a poor experience

8

Devesh

10 sept. 2025

·

A séjourné 1 nuit

Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved.

Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Beaucoup décrivent les chambres comme anciennes ou fatiguées, avec des salles de bains datées, un nombre limité de prises électriques et d'occasionnels problèmes de climatisation/TV/Wi-Fi ; certains notent également le bruit dans les couloirs. D'autres les ont trouvées spacieuses ou confortables, en particulier les suites de catégories supérieures.

Avis de voyageur à ce sujet

8

Loelia

20 mars 2025

·

A séjourné 1 nuit

Convenient for visiting the Taj Mahal. Lovely gardens but hotel in need of some refurbishment, as bedrooms and bathrooms a little tired.

Convenient for visiting the Taj Mahal. Lovely gardens but hotel in need of some refurbishment, as bedrooms and bathrooms a little tired.

6

Beatriz

6 avr. 2025

·

A séjourné 1 nuit

This hotel was probably great 20 or 30 years ago. Now it’s old and outdated. We stood behind another gust for 10 minutes before anyone acknowledged us. The bell noys and porters were very nice and helpful. The Indian restaurant a wonderful experience and the pool is nice, but closes at 8, so we didn’t have time to enjoy it. Perhaps, this is the best hotel in Agra but needs an update, urgently!

This hotel was probably great 20 or 30 years ago. Now it’s old and outdated. We stood behind another gust for 10 minutes before anyone acknowledged us. The bell noys and porters were very nice and helpful. The Indian restaurant a wonderful experience and the pool is nice, but closes at 8, so we didn’t have time to enjoy it. Perhaps, this is the best hotel in Agra but needs an update, urgently!

6

Monica

14 avr. 2025

·

A séjourné 1 nuit

The entrance is grand but the rooms are sub par. the breakfast not as good as I hoped. It is basic compared to other hotels I have stayed at in india.

The entrance is grand but the rooms are sub par. the breakfast not as good as I hoped. It is basic compared to other hotels I have stayed at in india.

8

Ramirito

9 déc. 2024

·

A séjourné 2 nuits

Nice place . Room was a bit Smaller than expected for the price . Staff were extremely nice and polite

Nice place . Room was a bit Smaller than expected for the price . Staff were extremely nice and polite

8

Vijay

15 août 2025

·

A séjourné 1 nuit

We liked the location, and common spaces, of the facility. We found the staff professional and courteous. We equated the dinner buffet with an undergrad cafeteria from the 1990s. Not good. The rooms were so-so - clean and competent but nothing special. Overall, the property felt under-invested in the ways that one might tactically underinvest where one expects 90+% of its customers to only ever visit one time for one night.

We liked the location, and common spaces, of the facility. We found the staff professional and courteous. We equated the dinner buffet with an undergrad cafeteria from the 1990s. Not good. The rooms were so-so - clean and competent but nothing special. Overall, the property felt under-invested in the ways that one might tactically underinvest where one expects 90+% of its customers to only ever visit one time for one night.

6

PRAMOD

12 oct. 2023

·

A séjourné 2 nuits

I had placed 2 service requests through phone, both of them for TV/streaming service not working. I had to personally go once to remind them that my TV was not working. Then somebody came and helped. Second time, nobody came to look at the problem even after 12 hours and we anyway were checking out after that. So, I can say don't expect good service in this hotel ! Baaad Service

I had placed 2 service requests through phone, both of them for TV/streaming service not working. I had to personally go once to remind them that my TV was not working. Then somebody came and helped. Second time, nobody came to look at the problem even after 12 hours and we anyway were checking out after that. So, I can say don't expect good service in this hotel ! Baaad Service

6

Stephen

2 avr. 2024

·

A séjourné 2 nuits

We stayed two nights at this hotel and were expecting a 5 star hotel as indicated via the Expedia booking site. Our first impressions were good up to checkin however our room was tired and needed an update. The room above had a chair or table that was constantly moved a lot which vibrated very loudly into ours. The buffet is extensive and being over Easter there were lots of hot cross buns and other treats on offer. The head chef went out of his way to make sure my wife and daughter’s dietary needs were taken care of. One down side was the number of young children putting their hands all over the food due to a lack of parental supervision. Other staff throughout the hotel did their best to make us feel comfortable throughout our two night stay. Overall I think the 5 star rating is over inflated and I would be pushing to give it a 4.

We stayed two nights at this hotel and were expecting a 5 star hotel as indicated via the Expedia booking site. Our first impressions were good up to checkin however our room was tired and needed an update. The room above had a chair or table that was constantly moved a lot which vibrated very loudly into ours. The buffet is extensive and being over Easter there were lots of hot cross buns and other treats on offer. The head chef went out of his way to make sure my wife and daughter’s dietary needs were taken care of. One down side was the number of young children putting their hands all over the food due to a lack of parental supervision. Other staff throughout the hotel did their best to make us feel comfortable throughout our two night stay. Overall I think the 5 star rating is over inflated and I would be pushing to give it a 4.

6

Silke

18 avr. 2023

·

The rooms are in need of a major overhaul. Common areas have been updated but rooms are very old. Very limited powerpoints, bathroom only with shower in bathtub and poor lighting. Gym equipment outdated.

The rooms are in need of a major overhaul. Common areas have been updated but rooms are very old. Very limited powerpoints, bathroom only with shower in bathtub and poor lighting. Gym equipment outdated.

8

Samir

11 janv. 2025

·

A séjourné 2 nuits

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

10

Stephen

27 juin 2024

·

A séjourné 1 nuit

This is an exceptional property, in an interesting city. The hotel and its grounds are 5-star. Beautiful and from the roof ypu can see the Taj Mahal. The breakfast offering and quality is great. The local tea made with ginger delicious. The rooms are large and beds and pillows best around. Had a great night sleep. The gotel looks after everything. Truly a must stay if you come to Agra.

This is an exceptional property, in an interesting city. The hotel and its grounds are 5-star. Beautiful and from the roof ypu can see the Taj Mahal. The breakfast offering and quality is great. The local tea made with ginger delicious. The rooms are large and beds and pillows best around. Had a great night sleep. The gotel looks after everything. Truly a must stay if you come to Agra.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients apprécient le personnel aimable et attentif, mais des signalements récurrents font état d'une réception lente ou sous-effectif, d'un service en chambre retardé et d'un suivi incohérent.

Avis de voyageur à ce sujet

10

Paromita

18 août 2025

·

A séjourné 1 nuit

Exceptional and attentive service.

Exceptional and attentive service.

4

Monica

30 juil. 2025

·

A séjourné 1 nuit

The staff appears to be tired of tourists. Service was really bad.

The staff appears to be tired of tourists. Service was really bad.

10

Nilashish

26 mars 2024

·

A séjourné 1 nuit

This was our second time staying at the ITC Mughal and it was better than we remembered. The staff were excellent and were readily available for assistance. The rooms were spacious and clean. Special shoutout goes to the housekeeping staff, not only for making up our rooms but also setting up an extra bed in our room. Would highly recommend this property for anyone looking for a luxurious stay in Agra!

This was our second time staying at the ITC Mughal and it was better than we remembered. The staff were excellent and were readily available for assistance. The rooms were spacious and clean. Special shoutout goes to the housekeeping staff, not only for making up our rooms but also setting up an extra bed in our room. Would highly recommend this property for anyone looking for a luxurious stay in Agra!

10

margaret

4 juin 2025

·

A séjourné 1 nuit

Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr. Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable. They were so kind to us and the service was great. The lovely pool was a welcome addition!

Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr. Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable. They were so kind to us and the service was great. The lovely pool was a welcome addition!

10

Seema

21 oct. 2025

·

A séjourné 2 nuits

ITC Mughal was a wonderful experience. The staff was extremely efficient, the food at Taj Bano and Peshawari was excellent and there is an interesting sampling of shops within the hotel. The hotel grounds are nice for a small walk and the puppet show was adorable. I would highly recommend it.

ITC Mughal was a wonderful experience. The staff was extremely efficient, the food at Taj Bano and Peshawari was excellent and there is an interesting sampling of shops within the hotel. The hotel grounds are nice for a small walk and the puppet show was adorable. I would highly recommend it.

8

Patrick

10 mai 2023

·

A séjourné 1 nuit

The hotel is very comfortable but the service really disappoints. There are not nearly enough front desk staff and the ones that I dealt with were stressed out and unhelpful. Having to wait 30 mins to check in and then dealing with a grump is an extremely poor experience. Similar experience regarding transport, the staff won't call you a taxi - your choices are to either take an overpriced hotel car for the day or walk down the long driveway and find a tuk-tuk - not great when you have luggage. Finally, I had no incidental charges on check out but the hotel held the $60 deposit for a full month (even after following up by email weeks after check out), which I find completely unacceptable. The service is nothing close to what you would expect in a 5 star hotel - you'd probably find more helpful staff in a guesthouse.

The hotel is very comfortable but the service really disappoints. There are not nearly enough front desk staff and the ones that I dealt with were stressed out and unhelpful. Having to wait 30 mins to check in and then dealing with a grump is an extremely poor experience. Similar experience regarding transport, the staff won't call you a taxi - your choices are to either take an overpriced hotel car for the day or walk down the long driveway and find a tuk-tuk - not great when you have luggage. Finally, I had no incidental charges on check out but the hotel held the $60 deposit for a full month (even after following up by email weeks after check out), which I find completely unacceptable. The service is nothing close to what you would expect in a 5 star hotel - you'd probably find more helpful staff in a guesthouse.

6

PRAMOD

12 oct. 2023

·

A séjourné 2 nuits

I had placed 2 service requests through phone, both of them for TV/streaming service not working. I had to personally go once to remind them that my TV was not working. Then somebody came and helped. Second time, nobody came to look at the problem even after 12 hours and we anyway were checking out after that. So, I can say don't expect good service in this hotel ! Baaad Service

I had placed 2 service requests through phone, both of them for TV/streaming service not working. I had to personally go once to remind them that my TV was not working. Then somebody came and helped. Second time, nobody came to look at the problem even after 12 hours and we anyway were checking out after that. So, I can say don't expect good service in this hotel ! Baaad Service

8

Simon

17 mars 2025

·

A séjourné 1 nuit

Was OK but not great. Felt a bit hit and miss. A/C didn’t work. Service was slow. There was no one serving by the pool. Just not 5star standard.

Was OK but not great. Felt a bit hit and miss. A/C didn’t work. Service was slow. There was no one serving by the pool. Just not 5star standard.

10

David

18 oct. 2025

·

A séjourné 3 nuits

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

6

Anupam

1 déc. 2025

·

A séjourné 2 nuits

ITC here at Agra seems to have fallen from grace. Probably cost pressures. Like a few years ago, I expected service, comfort, experience and cultural immersion as always. But instead my group of 7 and I faced several small annoying nitty gritties that left a bit of an unpleasant experience that you don’t expect from ITC esp at the price paid. Several things.. 1) pool steam room not working 2) room service forgetful and slow - our cups never showed up 3) Buffet quality at dinner and breakfast not 5star (Hyatt in Lko was better) 4) dark outdoors in the evening in courtyard around the pools and fountains that prevented me from talking longer walk in fresh air (I stepped in a puddle) 5) food service mediocre - wrong orders, misplaced orders, someone else’s order given, haggling for wrong drink preparation, 6) Property is great but no welcome acknowledgement or ceremony which used to be great before. Our American friends would have felt good about it but instead we were just waiting at an understaffed reception 7) cultural immersion experience.. not very cultural. Your most guests are travelers, many from outside India. They may not feel culturally immersed if you have guitar based Bollywood and western solo songs. Most luxury hotels have live Indian experiences with locally sourced ethnic artists and craftsmen. Just a suggestion..

ITC here at Agra seems to have fallen from grace. Probably cost pressures. Like a few years ago, I expected service, comfort, experience and cultural immersion as always. But instead my group of 7 and I faced several small annoying nitty gritties that left a bit of an unpleasant experience that you don’t expect from ITC esp at the price paid. Several things.. 1) pool steam room not working 2) room service forgetful and slow - our cups never showed up 3) Buffet quality at dinner and breakfast not 5star (Hyatt in Lko was better) 4) dark outdoors in the evening in courtyard around the pools and fountains that prevented me from talking longer walk in fresh air (I stepped in a puddle) 5) food service mediocre - wrong orders, misplaced orders, someone else’s order given, haggling for wrong drink preparation, 6) Property is great but no welcome acknowledgement or ceremony which used to be great before. Our American friends would have felt good about it but instead we were just waiting at an understaffed reception 7) cultural immersion experience.. not very cultural. Your most guests are travelers, many from outside India. They may not feel culturally immersed if you have guitar based Bollywood and western solo songs. Most luxury hotels have live Indian experiences with locally sourced ethnic artists and craftsmen. Just a suggestion..

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Largement salué pour sa proximité avec le Taj Mahal et la facilité de visites touristiques ; certaines chambres sont situées à l'écart des routes passantes, ce qui réduit le bruit de la circulation.

Avis de voyageur à ce sujet

10

Joe

27 juil. 2025

·

A séjourné 2 nuits

walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools

walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools

10

David

13 mars 2025

·

A séjourné 2 nuits

I enjoyed the ITC Mughal very much. Great garden and dining area. Close to Taj Mahal and Red Fort.

I enjoyed the ITC Mughal very much. Great garden and dining area. Close to Taj Mahal and Red Fort.

10

Shashank

26 avr. 2024

·

A séjourné 1 nuit

Our stay here was excellent. Right from check in to check out was smooth. Ride to Taj from here was only 10 minutes. Property is very well maintained and felt very peace here.

Our stay here was excellent. Right from check in to check out was smooth. Ride to Taj from here was only 10 minutes. Property is very well maintained and felt very peace here.

8

Narendra

23 déc. 2024

·

A séjourné 2 nuits

Very convenient and near the Taj.

Very convenient and near the Taj.

10

Donel

18 sept. 2024

·

A séjourné 1 nuit

Luxurious hotel especially for the price. Good location.

Luxurious hotel especially for the price. Good location.

6

Deepak

26 sept. 2025

·

A séjourné 1 nuit

OK place. Nothing exceptional. Good for a night. Close to the Taj.

OK place. Nothing exceptional. Good for a night. Close to the Taj.

10

Gurudas

19 mars 2024

·

A séjourné 1 nuit

This is an excellent property with very nice location and easy to commute.

This is an excellent property with very nice location and easy to commute.

10

David

18 oct. 2025

·

A séjourné 3 nuits

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

8

Samir

11 janv. 2025

·

A séjourné 2 nuits

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

8

Peter

11 sept. 2025

·

A séjourné 1 nuit

Luxury hotel in good location. Be prepared for restaurants and bar being very pricey.

Luxury hotel in good location. Be prepared for restaurants and bar being very pricey.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner suscite souvent des éloges et Peshawri est fréquemment mis en avant, tandis que plusieurs clients ont trouvé le buffet moyen ou trop cher et ont noté la difficulté de modérer le niveau d'épices.

Avis de voyageur à ce sujet

10

Didier

31 oct. 2024

·

A séjourné 1 nuit

Ideal to visit the Taj Mahal in the morning for sunrise. Arrived the evening before, nice room and we enjoyed the bar. Nice live music and good cocktails. We also tasted the restaurant and it was really good, the India restaurant, not the international cuisine one.

Ideal to visit the Taj Mahal in the morning for sunrise. Arrived the evening before, nice room and we enjoyed the bar. Nice live music and good cocktails. We also tasted the restaurant and it was really good, the India restaurant, not the international cuisine one.

10

Timothy

16 mai 2025

·

A séjourné 2 nuits

The breakfast buffet was outstanding!

The breakfast buffet was outstanding!

4

Brian

2 oct. 2023

·

A séjourné 2 nuits

Hotel was far too loud and noisy. We had kids running up and die our corridor for what seemed like hours after 9pm. Parents nowhere to be seen. Room was ok but there was a dampness particularly on the bedsheets. The restaurant food was average but overpriced. Went to a fantastic restaurant right across the road where the food was a third of the price. To sum up not worth the money if you’re looking for a relaxing stay.

Hotel was far too loud and noisy. We had kids running up and die our corridor for what seemed like hours after 9pm. Parents nowhere to be seen. Room was ok but there was a dampness particularly on the bedsheets. The restaurant food was average but overpriced. Went to a fantastic restaurant right across the road where the food was a third of the price. To sum up not worth the money if you’re looking for a relaxing stay.

10

Faye

16 sept. 2024

·

A séjourné 3 nuits

The service is always exceptional at this hotel. The staff are friendly and very helpful… I personally find the food options in the hotel really good too. Breakfast is tasty and don’t miss out on the Peshwari restaurant. The grounds of the hotel are always well looked after and clean. My only comment would be the gym could do with a freshen up and maybe better AC.

The service is always exceptional at this hotel. The staff are friendly and very helpful… I personally find the food options in the hotel really good too. Breakfast is tasty and don’t miss out on the Peshwari restaurant. The grounds of the hotel are always well looked after and clean. My only comment would be the gym could do with a freshen up and maybe better AC.

8

Anish

30 oct. 2023

·

A séjourné 1 nuit

Restaurant food is average

Restaurant food is average

10

Seema

21 oct. 2025

·

A séjourné 2 nuits

ITC Mughal was a wonderful experience. The staff was extremely efficient, the food at Taj Bano and Peshawari was excellent and there is an interesting sampling of shops within the hotel. The hotel grounds are nice for a small walk and the puppet show was adorable. I would highly recommend it.

ITC Mughal was a wonderful experience. The staff was extremely efficient, the food at Taj Bano and Peshawari was excellent and there is an interesting sampling of shops within the hotel. The hotel grounds are nice for a small walk and the puppet show was adorable. I would highly recommend it.

8

Vijay

15 août 2025

·

A séjourné 1 nuit

We liked the location, and common spaces, of the facility. We found the staff professional and courteous. We equated the dinner buffet with an undergrad cafeteria from the 1990s. Not good. The rooms were so-so - clean and competent but nothing special. Overall, the property felt under-invested in the ways that one might tactically underinvest where one expects 90+% of its customers to only ever visit one time for one night.

We liked the location, and common spaces, of the facility. We found the staff professional and courteous. We equated the dinner buffet with an undergrad cafeteria from the 1990s. Not good. The rooms were so-so - clean and competent but nothing special. Overall, the property felt under-invested in the ways that one might tactically underinvest where one expects 90+% of its customers to only ever visit one time for one night.

10

David

18 oct. 2025

·

A séjourné 3 nuits

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

8

Samir

11 janv. 2025

·

A séjourné 2 nuits

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

8

Devesh

10 sept. 2025

·

A séjourné 1 nuit

Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved.

Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

6

selim

27 févr. 2026

·

A séjourné 1 nuit

Moyen

Moyen

8

Jinisha

12 févr. 2024

·

A séjourné 1 nuit

.

.

10

Thomas

31 oct. 2022

·

A séjourné 4 nuits

Personnel agréable et toujours prêt à rendre service pour trouver un taxi, pour renseigner ou pour faire palisir. Mention spéciale pour Mobin Uddin, le patron du restaurant Peshawri et son équipe Rambiresh, Galendra,...

Personnel agréable et toujours prêt à rendre service pour trouver un taxi, pour renseigner ou pour faire palisir. Mention spéciale pour Mobin Uddin, le patron du restaurant Peshawri et son équipe Rambiresh, Galendra,...

10

Pradeep

il y a 6 jours

·

A séjourné 1 nuit

Clean hotel, friendly staff, great breakfast

Clean hotel, friendly staff, great breakfast

10

Jose Miguel

la semaine dernière

·

A séjourné 2 nuits

Excelente hotel, muy recomendable

Excelente hotel, muy recomendable

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

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Services supplémentaires payants que vous pouvez demander.

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Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $143	19 $160
20 $76	21 $76	22 $76	23 $76	24 $76	25 $234	26
27 $81	28 $81	29 $81	30 $81

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Pour pouvoir vous enregistrer dans cet établissement, si vous avez la nationalité indienne, il vous faudra présenter une carte d'identité en cours de validité avec photo, délivrée par le gouvernement indien. Les voyageurs qui ne sont pas des citoyens indiens seront tenus de présenter un passeport et visa en règle.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Des conditions d'annulation spéciales peuvent s'appliquer aux réservations de groupes (plus de 8 chambres pour le même hébergement, aux mêmes dates)
Cet hébergement accepte les cartes de crédit et les espèces
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

Vous devez réserver les séances de yoga (en supplément) 1 jour à l'avance.

Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
Seules les personnes enregistrées peuvent accéder aux chambres.
L'accès à certaines infrastructures peut être restreint. Pour plus d'informations à ce sujet, vous pouvez contacter l'hébergement grâce aux coordonnées fournies dans la confirmation de réservation.
Une voiture est nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.

Le petit déjeuner complet coûte environ 1534 INR par personne
Lit d'appoint : 2950.0 INR par nuit

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.