Marinell Collection Palm-Mar
From
$104
/ night
Select dates to see prices and availability
From
$104
/ night
About this property
2 outdoor pools, a fitness center, and a bar/lounge are available at this smoke-free aparthotel. Other amenities include a poolside bar, a snack bar/deli, and self parking. Each apartment provides a flat-screen TV with satellite channels, p...
Location
Arona is home to Marinell Collection Palm-Mar. Siam Park is a popular attraction and the area's natural beauty can be seen at Fañabé Beach and Las Vistas Beach. Consider Medieval Adventure at Castillo San Miguel for a night out or Water Sports Tenerife if you're traveling with kids.
Parking
Swimming pool
Non-Smoking Rooms
Tour Desk
Safe-Deposit Box
Garden
Room options
7
One-Bedroom Apartment with Balcony
Room details
1 Queen Bed
1 Sofa Bed
Sleeps 3
592 ft²
BalconyAir ConditioningKitchenKitchenette
10
One-Bedroom Apartment with Terrace
Room details
1 Queen Bed
1 Sofa Bed
Sleeps 3
753 ft²
Air ConditioningKitchenKitchenette
12
Two-Bedroom Apartment with Balcony
Room details
1 Queen Bed
1 Twin Bed
1 Sofa Bed
Sleeps 6
861 ft²
BalconyAir ConditioningKitchenKitchenette
10
Two-Bedroom Apartment with Large Saloon and Balcony
Room details
1 Queen Bed
2 Twin Beds
1 Sofa Bed
Sleeps 6
1023 ft²
Pool ViewBalconyAir ConditioningKitchenKitchenette
17
Two-Bedroom Apartment with Terrace
Room details
1 Queen Bed
2 Twin Beds
1 Sofa Bed
Sleeps 6
1023 ft²
Air ConditioningKitchenKitchenette
Guest reviews of Marinell Collection Palm-Mar
8.7
Fabulous
Based on 23 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Marinell Collection Palm-Mar, travellers praise the spacious clean apartments and friendly reception team, plus practical amenities like a pool, gym, and small onsite shop, while noting a cold pool, nearby construction, and inconsistent or infrequent housekeeping.
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What guests think
At Marinell Collection Palm-Mar, travellers praise the spacious clean apartments and friendly reception team, plus practical amenities like a pool, gym, and small onsite shop, while noting a cold pool, nearby construction, and inconsistent or infrequent housekeeping.
Apartments are roomy and functional, though several guests found the beds very hard and mentioned thin walls or evening noise. The location feels calm and family oriented with walking routes, yet new construction and a need for a car or paid parking come up repeatedly. On-site cafe and supermarket are convenient, but breakfast and bar offerings draw mixed comments on value and choice. Expect a modern, quiet base with practical facilities, tempered by service inconsistencies and a developing neighborhood.
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AI-generated summary based on recent guest reviews
Facilities
Facilities include a pool that several say is unheated or cold, a gym, and a small onsite shop and cafe, plus mini golf and table tennis. Parking is paid or can be difficult in peak periods, and a few feel the pool is small for the complex.
Related guest reviews
8
Kassime
Sep 26, 2025
·
Stayed 2 nights
Lovely pool and apartments. Very clean, would recommend, nice little shop and cafe onsite very reasonable prices.
Lovely pool and apartments. Very clean, would recommend, nice little shop and cafe onsite very reasonable prices.
8
Alejandro
May 7, 2024
·
Stayed 3 nights
Alojamiento de reciente construcción. Piscina un tanto pequeña para la cantidad de apartamentos. La limpieza solo se realiza si estás más de una semana alojado…
Alojamiento de reciente construcción. Piscina un tanto pequeña para la cantidad de apartamentos. La limpieza solo se realiza si estás más de una semana alojado…
8
Elise
Nov 8, 2024
·
Stayed 4 nights
Situé en haut du quartier Palm-mar, l'environnement de l'appart-hôtel est residenciel. L'accueil à été très agréable et en Français ! L'établissement est très grand, si vous le souhaitez des places de parking en sous-sol sont disponibles (7,5€ par jour), hors saison des places sont disponibles dans la rue. L'établissement est neuf, les chambres bien équipées. Préférez un appartement avec vue sur la piscine, la vue est superbe. Supérette, belle piscine, salle de sport extérieure, mini golf et tables de ping pong complètent les équipements. Cependant, le ménage n'a pas été fait pendant notre séjour. Restaurants les plus proches 10/15 minutes à pieds.
Situé en haut du quartier Palm-mar, l'environnement de l'appart-hôtel est residenciel. L'accueil à été très agréable et en Français ! L'établissement est très grand, si vous le souhaitez des places de parking en sous-sol sont disponibles (7,5€ par jour), hors saison des places sont disponibles dans la rue. L'établissement est neuf, les chambres bien équipées. Préférez un appartement avec vue sur la piscine, la vue est superbe. Supérette, belle piscine, salle de sport extérieure, mini golf et tables de ping pong complètent les équipements. Cependant, le ménage n'a pas été fait pendant notre séjour. Restaurants les plus proches 10/15 minutes à pieds.
6
Darren
Feb 27, 2026
·
Stayed 5 nights
Reception staff where friendly, room was a good size. Pool was cold most days. Not heated. Pillows where needing refreshed. Bar sold cocktails, more expensive than outwith the hotel, and only did 5 set ones. Didn't do margaritas for example. Kind of expect to sit wt hotel and relax with the drink you want, but this wasn't possible. Construction site across the road so air quality was poor, plus the obvoius noise pollution. Not relaxing for holiday. Paid extra for a patio, it was huge, but was missing a chair for the 3rd guest. Plus a lot of dust from the aforementioned construction site meant our feet where filthy if we walked in it, plus couldn't dry clothes in it.
Reception staff where friendly, room was a good size. Pool was cold most days. Not heated. Pillows where needing refreshed. Bar sold cocktails, more expensive than outwith the hotel, and only did 5 set ones. Didn't do margaritas for example. Kind of expect to sit wt hotel and relax with the drink you want, but this wasn't possible. Construction site across the road so air quality was poor, plus the obvoius noise pollution. Not relaxing for holiday. Paid extra for a patio, it was huge, but was missing a chair for the 3rd guest. Plus a lot of dust from the aforementioned construction site meant our feet where filthy if we walked in it, plus couldn't dry clothes in it.
10
michelle
Nov 27, 2024
·
Stayed 4 nights
The stay in these apartments where absolutely amazing, comfy bed spacious apartment and the extras of ping pong tables and crazy golf. Staff are so helpful to. Would highly recommend this property to family and friends. Walking distance to all amenities
The stay in these apartments where absolutely amazing, comfy bed spacious apartment and the extras of ping pong tables and crazy golf. Staff are so helpful to. Would highly recommend this property to family and friends. Walking distance to all amenities
8
Denis
Dec 11, 2024
·
Stayed 12 nights
Hotel is ok. Initially we were given with a room in the section A with view to construction site. We requested to move to another and few days later we were moved to section C with pool view. Pool is good (some man comes each evening, do measurements and add chemicals), but cold for me - like ocean. Apartments are big, but furniture and all devices are the most cheapest in the world… I have never seen such brands before. Beds are so hard like sleeping on the floor. Something neighbors are noise at midnight and many smoke weed, but hotel doesn’t control it somehow. And last thing: hotel charges for pets 10€ per night. Not much for one night, but for 12 we paid 120€… a lot for possible cleaning after 2kg dog… it should be max amount for people who live for more than few days. And for this hotel u need to rent a car… else u will be sitting in hotel all the time. But thank you in any case. Staff was really friendly and helpful. Hope u will consider my review for improvements.
Hotel is ok. Initially we were given with a room in the section A with view to construction site. We requested to move to another and few days later we were moved to section C with pool view. Pool is good (some man comes each evening, do measurements and add chemicals), but cold for me - like ocean. Apartments are big, but furniture and all devices are the most cheapest in the world… I have never seen such brands before. Beds are so hard like sleeping on the floor. Something neighbors are noise at midnight and many smoke weed, but hotel doesn’t control it somehow. And last thing: hotel charges for pets 10€ per night. Not much for one night, but for 12 we paid 120€… a lot for possible cleaning after 2kg dog… it should be max amount for people who live for more than few days. And for this hotel u need to rent a car… else u will be sitting in hotel all the time. But thank you in any case. Staff was really friendly and helpful. Hope u will consider my review for improvements.
6
Rose-Marie
Jan 11, 2026
·
Stayed 7 nights
Hotellområdet är tråkigt. Poolen är trevlig dock. Finns småkryp på rummen, myror och kackerlackor. För övrigt fräscht.
Hotellområdet är tråkigt. Poolen är trevlig dock. Finns småkryp på rummen, myror och kackerlackor. För övrigt fräscht.
8
Javier
Mar 30, 2025
·
Stayed 3 nights
Los apartamentos están muy bien equipados. La piscina es cómoda y tiene varios servicios dentro de la propia urbanización: gimnasio, minigolf, parque infantil, tenis de mesa, bar y mini supermercado (sin productos frescos). La zona es muy familiar y tranquila, cercana a playas muy cómodas como la de los Cristianos o las de Adeje.
Los apartamentos están muy bien equipados. La piscina es cómoda y tiene varios servicios dentro de la propia urbanización: gimnasio, minigolf, parque infantil, tenis de mesa, bar y mini supermercado (sin productos frescos). La zona es muy familiar y tranquila, cercana a playas muy cómodas como la de los Cristianos o las de Adeje.
6
Jorge
Dec 31, 2025
·
Stayed 5 nights
El apartamento era correcto. En las fotos sale mejor. El desagüe del balcón tenía colillas de cigarrillo que daban un olor muy desagradable a tabaco. El ascensor está en la primera planta, por lo que hay que subir las maletas por la escalera un piso. En temporada alta no es tan fácil aparcar. El table tenis y minigolf son de pago. 5 y 10 euros respectivamente. El desayuno es caro y, siendo así resulta difícil entender que el café lo sirvan en vasos de plástico. La zona está muy apartada por lo que es necesario coche. La wifi está limitada a 4 aparatos lo que siendo una familia de cinco resulta ridículo e insuficiente. La verdad es que el money for value no es adecuado.
El apartamento era correcto. En las fotos sale mejor. El desagüe del balcón tenía colillas de cigarrillo que daban un olor muy desagradable a tabaco. El ascensor está en la primera planta, por lo que hay que subir las maletas por la escalera un piso. En temporada alta no es tan fácil aparcar. El table tenis y minigolf son de pago. 5 y 10 euros respectivamente. El desayuno es caro y, siendo así resulta difícil entender que el café lo sirvan en vasos de plástico. La zona está muy apartada por lo que es necesario coche. La wifi está limitada a 4 aparatos lo que siendo una familia de cinco resulta ridículo e insuficiente. La verdad es que el money for value no es adecuado.
8
Lena
Jan 22, 2025
·
Stayed 7 nights
Det var en slump att jag bokade just detta men jag är så nöjd! T o m på nivån att jag gärna återvänder. Hotellet fräscht med stor pool och ett bra gym. Och omgivningarna visade sig vara i närheten av naturreservat med fina vandringsleder. Perfekt rekreation! På kvällarna bra restauranger i närheten. Mycket nöjd!
Det var en slump att jag bokade just detta men jag är så nöjd! T o m på nivån att jag gärna återvänder. Hotellet fräscht med stor pool och ett bra gym. Och omgivningarna visade sig vara i närheten av naturreservat med fina vandringsleder. Perfekt rekreation! På kvällarna bra restauranger i närheten. Mycket nöjd!
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find the property and apartments very clean, but recurring reports mention ants or cockroaches and limited or irregular housekeeping during stays. A few noted cleanliness issues in shared areas.
Related guest reviews
8
lorena
Jul 26, 2025
·
Stayed 6 nights
Muy limpio y acogedor
Muy limpio y acogedor
6
Juha
Feb 22, 2026
·
Stayed 7 nights
Service/ room cleaning and general cleanliness. They are not able to manage one cleaning per week to the room, it is beyond belief but looks like cleaning company is leading the accommodation not the front desk. 😁
Service/ room cleaning and general cleanliness. They are not able to manage one cleaning per week to the room, it is beyond belief but looks like cleaning company is leading the accommodation not the front desk. 😁
10
Berit
Jan 4, 2025
·
Stayed 11 nights
Goede service bij receptie. Fijn nieuwe handdoeken en schoon gemaakt tijdens verblijf. Heel fijn badhanddoek service. (Alleen borg)
Goede service bij receptie. Fijn nieuwe handdoeken en schoon gemaakt tijdens verblijf. Heel fijn badhanddoek service. (Alleen borg)
6
Benjamin
Dec 23, 2025
·
Stayed 10 nights
Cafards présents dans la salle de bain il faudrait desinsectiser. Pour le reste tout est très bien. Beaucoup d'équipements.
Cafards présents dans la salle de bain il faudrait desinsectiser. Pour le reste tout est très bien. Beaucoup d'équipements.
10
Jonathan
Jan 28, 2026
·
Stayed 4 nights
Everything was clean and pleasant. Nice staff.
Everything was clean and pleasant. Nice staff.
6
Rose-Marie
Jan 11, 2026
·
Stayed 7 nights
Hotellområdet är tråkigt. Poolen är trevlig dock. Finns småkryp på rummen, myror och kackerlackor. För övrigt fräscht.
Hotellområdet är tråkigt. Poolen är trevlig dock. Finns småkryp på rummen, myror och kackerlackor. För övrigt fräscht.
4
Bindu
Oct 30, 2025
·
Stayed 10 nights
There were Ants crawling in shower area and kitchen. In bathroom there was no plastic bag in dustbin on first day. Kitchen tap was leaky, later we realised under kitchen sink was also leakage that was covered with very big dustbin with weird not fully closed lid to hid it. There is no vacuum cleaner in flat(only broom). For stay of more than 7 days we were told full cleaning including bedlining will be provided, given was only floor cleaning and towel change, no bed linings changedfor 10 days! For breakfast coffee only one person at kiosk making huge line between 8:30-9:30AM for morning coffee, toilets in pool area were not at all clean. May be its good for 3-4 days but definitely not for a week.kitchen pans with teflon coating were having many scratches, very harmful for use of cooking due to scratchy surface for kids. Block B C are long way to walk and stroll with kids from street very inconvenient for small kids with buggy.
There were Ants crawling in shower area and kitchen. In bathroom there was no plastic bag in dustbin on first day. Kitchen tap was leaky, later we realised under kitchen sink was also leakage that was covered with very big dustbin with weird not fully closed lid to hid it. There is no vacuum cleaner in flat(only broom). For stay of more than 7 days we were told full cleaning including bedlining will be provided, given was only floor cleaning and towel change, no bed linings changedfor 10 days! For breakfast coffee only one person at kiosk making huge line between 8:30-9:30AM for morning coffee, toilets in pool area were not at all clean. May be its good for 3-4 days but definitely not for a week.kitchen pans with teflon coating were having many scratches, very harmful for use of cooking due to scratchy surface for kids. Block B C are long way to walk and stroll with kids from street very inconvenient for small kids with buggy.
10
RICARDO
Feb 9, 2026
·
Stayed 4 nights
Stanza pulita, personale della reception disponibile e attenta a soddisfare ogni richiesta.
Stanza pulita, personale della reception disponibile e attenta a soddisfare ogni richiesta.
6
Jessica
Aug 28, 2024
·
Stayed 14 nights
Les + : établissement neuf, propre, appart spacieux, belle piscine, bar piscine et mini superette tres bien. Nous avons pris place en parking payante et je pense que cetait indispensable avec l'affluence du mois d'août et aussi eviter tout ce long chemin compliqué pour arriver à la chambre avec enfant en bas age. Points negatifs : etablissement qui revandique calme complet de 21h à 8h du matin mais sur 14 nuits jai du dormir correctement sans reveil nocturne 3 nuits à cause du bruit constant! je n'ai jamais eu ce probleme dans aucun hôtel aussi longtemps! On me dit quil y a un numero de gardien à contacter s'il y a du bruit mais je ne vais pas appeler constamment quand chaque voisin décide de rentrer à pas dheure la nuit tres bruyamment, ou encore les voisins d'en haut qui courraient tres lourdement non stop à pas d'heure, les reunions foot en bas ou que les murs sont super mal insonorisés. On entend tous les bruits de chaises se tirer, j'entendais meme le voisin ronfler. D'autre part il faut savoir que de tres gros chantiers avec grues, marteau piqueur etc sont juste à coté donc tout le devant de l'etablissement est reveillé à 8h00 6j sur 7 par les gros bruits des travaux! Bilan tres bel etablissement mais tres mal insonorisé et entouré de chantiers. Je suis rentree epuisée de mes congés! Contrariant de devoir quemander les ménages à la réception qui ignore la demande par manque de place dans le planning. Heureusement que les dames de menage sont adorables et comprehensives
Les + : établissement neuf, propre, appart spacieux, belle piscine, bar piscine et mini superette tres bien. Nous avons pris place en parking payante et je pense que cetait indispensable avec l'affluence du mois d'août et aussi eviter tout ce long chemin compliqué pour arriver à la chambre avec enfant en bas age. Points negatifs : etablissement qui revandique calme complet de 21h à 8h du matin mais sur 14 nuits jai du dormir correctement sans reveil nocturne 3 nuits à cause du bruit constant! je n'ai jamais eu ce probleme dans aucun hôtel aussi longtemps! On me dit quil y a un numero de gardien à contacter s'il y a du bruit mais je ne vais pas appeler constamment quand chaque voisin décide de rentrer à pas dheure la nuit tres bruyamment, ou encore les voisins d'en haut qui courraient tres lourdement non stop à pas d'heure, les reunions foot en bas ou que les murs sont super mal insonorisés. On entend tous les bruits de chaises se tirer, j'entendais meme le voisin ronfler. D'autre part il faut savoir que de tres gros chantiers avec grues, marteau piqueur etc sont juste à coté donc tout le devant de l'etablissement est reveillé à 8h00 6j sur 7 par les gros bruits des travaux! Bilan tres bel etablissement mais tres mal insonorisé et entouré de chantiers. Je suis rentree epuisée de mes congés! Contrariant de devoir quemander les ménages à la réception qui ignore la demande par manque de place dans le planning. Heureusement que les dames de menage sont adorables et comprehensives
8
alessandra
Jan 21, 2025
·
Stayed 7 nights
Buona struttura, camere arredamento basic, letto scomodissimo, cassaforte a pagamento. Cucina ok, manca scolapasta e scolapiatti. In 7 gg di soggiorno fornita solo 1 pastiglia per lavastoviglie e nulla per lavatrice. Solo 2 bustine di caffè solubile all'arrivo, anche su richiesta non ulteriori bustine. Buona doccia, calda e getto forte, manca luce dallo specchio, bagno ampio, no bidet. Forniti solo 1 asciugamano viso e 1 corpo per persona. Buona pulizia ogni 3 gg che si limita al cambio asciugamani e rifacimento letto, dosatore bagnoschiuma non rifornito (presenza di piccole formiche in cucina, bisogna mettere tutto in frigo). Nel complesso bella struttura, spazi ampi, balcone con tavolino, piscina non climatizzata, personale freddo, con servizi e attenzione al cliente da migliorare. Parcheggio a pagamento o, con un po' di difficoltà, in strada gratuito. Necessaria l'auto. Zona molto tranquilla a 15' da Los Cristianos. Soggiorno piacevole ma servizi da migliorare.
Buona struttura, camere arredamento basic, letto scomodissimo, cassaforte a pagamento. Cucina ok, manca scolapasta e scolapiatti. In 7 gg di soggiorno fornita solo 1 pastiglia per lavastoviglie e nulla per lavatrice. Solo 2 bustine di caffè solubile all'arrivo, anche su richiesta non ulteriori bustine. Buona doccia, calda e getto forte, manca luce dallo specchio, bagno ampio, no bidet. Forniti solo 1 asciugamano viso e 1 corpo per persona. Buona pulizia ogni 3 gg che si limita al cambio asciugamani e rifacimento letto, dosatore bagnoschiuma non rifornito (presenza di piccole formiche in cucina, bisogna mettere tutto in frigo). Nel complesso bella struttura, spazi ampi, balcone con tavolino, piscina non climatizzata, personale freddo, con servizi e attenzione al cliente da migliorare. Parcheggio a pagamento o, con un po' di difficoltà, in strada gratuito. Necessaria l'auto. Zona molto tranquilla a 15' da Los Cristianos. Soggiorno piacevole ma servizi da migliorare.
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AI-generated summary based on recent guest reviews
Rooms
Apartments are spacious and functional, though several mention very hard beds and basic furnishings. Some experienced poor soundproofing or views toward nearby construction, which affected comfort.
Related guest reviews
8
Astrid
Feb 2, 2025
·
Stayed 14 nights
Große praktische Wohnung, es war abends manchmal etwas laut, sodass wir öfter die Nachbarn ansprechen mussten. Sonst ist die Anlage super und gut gelegen.
Große praktische Wohnung, es war abends manchmal etwas laut, sodass wir öfter die Nachbarn ansprechen mussten. Sonst ist die Anlage super und gut gelegen.
8
Stian
Dec 31, 2025
·
Stayed 6 nights
Det var rent og ryddig, men sengene var utrolig vonde. De var ekstremt harde og knirket veldig.
Det var rent og ryddig, men sengene var utrolig vonde. De var ekstremt harde og knirket veldig.
8
Wibo
Apr 6, 2024
·
Stayed 1 night
Mooie accommodatie, ruime kamers in een beetje sfeerloze omgeving omdat alles in de buurt nieuw is of in aanbouw. In complex geen bar of restaurant of supermarkt, maar die komt vast snel.
Mooie accommodatie, ruime kamers in een beetje sfeerloze omgeving omdat alles in de buurt nieuw is of in aanbouw. In complex geen bar of restaurant of supermarkt, maar die komt vast snel.
6
Darren
Feb 27, 2026
·
Stayed 5 nights
Reception staff where friendly, room was a good size. Pool was cold most days. Not heated. Pillows where needing refreshed. Bar sold cocktails, more expensive than outwith the hotel, and only did 5 set ones. Didn't do margaritas for example. Kind of expect to sit wt hotel and relax with the drink you want, but this wasn't possible. Construction site across the road so air quality was poor, plus the obvoius noise pollution. Not relaxing for holiday. Paid extra for a patio, it was huge, but was missing a chair for the 3rd guest. Plus a lot of dust from the aforementioned construction site meant our feet where filthy if we walked in it, plus couldn't dry clothes in it.
Reception staff where friendly, room was a good size. Pool was cold most days. Not heated. Pillows where needing refreshed. Bar sold cocktails, more expensive than outwith the hotel, and only did 5 set ones. Didn't do margaritas for example. Kind of expect to sit wt hotel and relax with the drink you want, but this wasn't possible. Construction site across the road so air quality was poor, plus the obvoius noise pollution. Not relaxing for holiday. Paid extra for a patio, it was huge, but was missing a chair for the 3rd guest. Plus a lot of dust from the aforementioned construction site meant our feet where filthy if we walked in it, plus couldn't dry clothes in it.
8
Mirko
Jan 18, 2025
·
Stayed 10 nights
Die wohnung hatte keine sonnen seite ganzen tag nicht, ansonsten war alles super
Die wohnung hatte keine sonnen seite ganzen tag nicht, ansonsten war alles super
8
Denis
Dec 11, 2024
·
Stayed 12 nights
Hotel is ok. Initially we were given with a room in the section A with view to construction site. We requested to move to another and few days later we were moved to section C with pool view. Pool is good (some man comes each evening, do measurements and add chemicals), but cold for me - like ocean. Apartments are big, but furniture and all devices are the most cheapest in the world… I have never seen such brands before. Beds are so hard like sleeping on the floor. Something neighbors are noise at midnight and many smoke weed, but hotel doesn’t control it somehow. And last thing: hotel charges for pets 10€ per night. Not much for one night, but for 12 we paid 120€… a lot for possible cleaning after 2kg dog… it should be max amount for people who live for more than few days. And for this hotel u need to rent a car… else u will be sitting in hotel all the time. But thank you in any case. Staff was really friendly and helpful. Hope u will consider my review for improvements.
Hotel is ok. Initially we were given with a room in the section A with view to construction site. We requested to move to another and few days later we were moved to section C with pool view. Pool is good (some man comes each evening, do measurements and add chemicals), but cold for me - like ocean. Apartments are big, but furniture and all devices are the most cheapest in the world… I have never seen such brands before. Beds are so hard like sleeping on the floor. Something neighbors are noise at midnight and many smoke weed, but hotel doesn’t control it somehow. And last thing: hotel charges for pets 10€ per night. Not much for one night, but for 12 we paid 120€… a lot for possible cleaning after 2kg dog… it should be max amount for people who live for more than few days. And for this hotel u need to rent a car… else u will be sitting in hotel all the time. But thank you in any case. Staff was really friendly and helpful. Hope u will consider my review for improvements.
10
hassane
Dec 23, 2025
·
Stayed 4 nights
Appartement spacieux idéal pour un séjour en famille
Appartement spacieux idéal pour un séjour en famille
10
Anette
Jul 16, 2024
·
Stayed 7 nights
Dejlige store lejligheder. D33 og D34 Med udsigt til poolen. Der var dejlig skygge på altanen. Pænt og rent. Venligt personale. Der ligger 2 lækre restauranter indenfor 5-10 min gang.
Dejlige store lejligheder. D33 og D34 Med udsigt til poolen. Der var dejlig skygge på altanen. Pænt og rent. Venligt personale. Der ligger 2 lækre restauranter indenfor 5-10 min gang.
8
alessandra
Jan 21, 2025
·
Stayed 7 nights
Buona struttura, camere arredamento basic, letto scomodissimo, cassaforte a pagamento. Cucina ok, manca scolapasta e scolapiatti. In 7 gg di soggiorno fornita solo 1 pastiglia per lavastoviglie e nulla per lavatrice. Solo 2 bustine di caffè solubile all'arrivo, anche su richiesta non ulteriori bustine. Buona doccia, calda e getto forte, manca luce dallo specchio, bagno ampio, no bidet. Forniti solo 1 asciugamano viso e 1 corpo per persona. Buona pulizia ogni 3 gg che si limita al cambio asciugamani e rifacimento letto, dosatore bagnoschiuma non rifornito (presenza di piccole formiche in cucina, bisogna mettere tutto in frigo). Nel complesso bella struttura, spazi ampi, balcone con tavolino, piscina non climatizzata, personale freddo, con servizi e attenzione al cliente da migliorare. Parcheggio a pagamento o, con un po' di difficoltà, in strada gratuito. Necessaria l'auto. Zona molto tranquilla a 15' da Los Cristianos. Soggiorno piacevole ma servizi da migliorare.
Buona struttura, camere arredamento basic, letto scomodissimo, cassaforte a pagamento. Cucina ok, manca scolapasta e scolapiatti. In 7 gg di soggiorno fornita solo 1 pastiglia per lavastoviglie e nulla per lavatrice. Solo 2 bustine di caffè solubile all'arrivo, anche su richiesta non ulteriori bustine. Buona doccia, calda e getto forte, manca luce dallo specchio, bagno ampio, no bidet. Forniti solo 1 asciugamano viso e 1 corpo per persona. Buona pulizia ogni 3 gg che si limita al cambio asciugamani e rifacimento letto, dosatore bagnoschiuma non rifornito (presenza di piccole formiche in cucina, bisogna mettere tutto in frigo). Nel complesso bella struttura, spazi ampi, balcone con tavolino, piscina non climatizzata, personale freddo, con servizi e attenzione al cliente da migliorare. Parcheggio a pagamento o, con un po' di difficoltà, in strada gratuito. Necessaria l'auto. Zona molto tranquilla a 15' da Los Cristianos. Soggiorno piacevole ma servizi da migliorare.
10
Emma
Oct 28, 2025
·
Stayed 5 nights
The reception team were fantastic! We arrived after hours, and the clear instructions and photos provided made it so easy to find our room card. The rooms were spacious, spotless, and very comfortable. Check-in and check-out were both smooth and straightforward, and the staff couldn’t have been more helpful. We loved the location too — quiet, peaceful, and with lovely walks to nearby restaurants and shops.
The reception team were fantastic! We arrived after hours, and the clear instructions and photos provided made it so easy to find our room card. The rooms were spacious, spotless, and very comfortable. Check-in and check-out were both smooth and straightforward, and the staff couldn’t have been more helpful. We loved the location too — quiet, peaceful, and with lovely walks to nearby restaurants and shops.
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AI-generated summary based on recent guest reviews
Service
Staff at reception are frequently described as friendly and helpful, with smooth check in and clear late arrival instructions. However, several guests reported housekeeping scheduling or responsiveness issues, and an isolated complaint noted rude service at check in.
Related guest reviews
10
Neneh
Aug 9, 2025
·
Stayed 4 nights
The staff at the reception desk was very friendly, and helpful. We are happy with the customer service at the reception. They were all professional, great service.
The staff at the reception desk was very friendly, and helpful. We are happy with the customer service at the reception. They were all professional, great service.
10
Mark
Jul 20, 2024
·
Stayed 5 nights
Excellent facilities and the staff were always polite and helpful
Excellent facilities and the staff were always polite and helpful
4
Leanne
Aug 22, 2024
·
Stayed 1 night
Room is average nowhere near as nice as photos. I did not enjoy my stay here I have to be honest . Reception quite rude and unhelpful, arrived at 12pm with my 3 young kids and was told my room will not be ready until 4pm . He said that he would make sure they clean my room asap so we can check in. Which of course did not happen . At 4 pm I was told my room was still not ready and I would have to wait by the pool with my kids after getting off a 4 hour flight . Only when I said I’m Going to leave and go somewhere else and I will contact my credit card provider my room was suddenly ready.. but it wasn’t every 10 minutes someone would knock the door returning dishes and towels and cups toilet roll . Felt the opposite of a fancy hotel . The only person I would recommend this place to is my ex girlfriend
Room is average nowhere near as nice as photos. I did not enjoy my stay here I have to be honest . Reception quite rude and unhelpful, arrived at 12pm with my 3 young kids and was told my room will not be ready until 4pm . He said that he would make sure they clean my room asap so we can check in. Which of course did not happen . At 4 pm I was told my room was still not ready and I would have to wait by the pool with my kids after getting off a 4 hour flight . Only when I said I’m Going to leave and go somewhere else and I will contact my credit card provider my room was suddenly ready.. but it wasn’t every 10 minutes someone would knock the door returning dishes and towels and cups toilet roll . Felt the opposite of a fancy hotel . The only person I would recommend this place to is my ex girlfriend
10
ceri
Jul 24, 2024
·
Stayed 8 nights
Very happy with the property and the grounds. Very few people in the pool in the morning. Always parasols and sunbeds free. Lovely chilled atmopshere. More local shops and resturants than we first realised. Very friendly staff.
Very happy with the property and the grounds. Very few people in the pool in the morning. Always parasols and sunbeds free. Lovely chilled atmopshere. More local shops and resturants than we first realised. Very friendly staff.
8
Agustin
Jan 3, 2025
·
Stayed 4 nights
We asked for the towels to be changed at an specific date and did not happened … when we asked to be changed we were told that they will change them the day we are living which as you can understand did not made any sense Overall the property has great amenities
We asked for the towels to be changed at an specific date and did not happened … when we asked to be changed we were told that they will change them the day we are living which as you can understand did not made any sense Overall the property has great amenities
6
Juha
Feb 22, 2026
·
Stayed 7 nights
Service/ room cleaning and general cleanliness. They are not able to manage one cleaning per week to the room, it is beyond belief but looks like cleaning company is leading the accommodation not the front desk. 😁
Service/ room cleaning and general cleanliness. They are not able to manage one cleaning per week to the room, it is beyond belief but looks like cleaning company is leading the accommodation not the front desk. 😁
6
Darren
Feb 27, 2026
·
Stayed 5 nights
Reception staff where friendly, room was a good size. Pool was cold most days. Not heated. Pillows where needing refreshed. Bar sold cocktails, more expensive than outwith the hotel, and only did 5 set ones. Didn't do margaritas for example. Kind of expect to sit wt hotel and relax with the drink you want, but this wasn't possible. Construction site across the road so air quality was poor, plus the obvoius noise pollution. Not relaxing for holiday. Paid extra for a patio, it was huge, but was missing a chair for the 3rd guest. Plus a lot of dust from the aforementioned construction site meant our feet where filthy if we walked in it, plus couldn't dry clothes in it.
Reception staff where friendly, room was a good size. Pool was cold most days. Not heated. Pillows where needing refreshed. Bar sold cocktails, more expensive than outwith the hotel, and only did 5 set ones. Didn't do margaritas for example. Kind of expect to sit wt hotel and relax with the drink you want, but this wasn't possible. Construction site across the road so air quality was poor, plus the obvoius noise pollution. Not relaxing for holiday. Paid extra for a patio, it was huge, but was missing a chair for the 3rd guest. Plus a lot of dust from the aforementioned construction site meant our feet where filthy if we walked in it, plus couldn't dry clothes in it.
8
Tarik
Aug 27, 2025
·
Stayed 20 nights
Séjour très agréable en famille. Les appartements sont propre, le personnel à l'écoute et toujours souriant.
Séjour très agréable en famille. Les appartements sont propre, le personnel à l'écoute et toujours souriant.
4
Bindu
Oct 30, 2025
·
Stayed 10 nights
There were Ants crawling in shower area and kitchen. In bathroom there was no plastic bag in dustbin on first day. Kitchen tap was leaky, later we realised under kitchen sink was also leakage that was covered with very big dustbin with weird not fully closed lid to hid it. There is no vacuum cleaner in flat(only broom). For stay of more than 7 days we were told full cleaning including bedlining will be provided, given was only floor cleaning and towel change, no bed linings changedfor 10 days! For breakfast coffee only one person at kiosk making huge line between 8:30-9:30AM for morning coffee, toilets in pool area were not at all clean. May be its good for 3-4 days but definitely not for a week.kitchen pans with teflon coating were having many scratches, very harmful for use of cooking due to scratchy surface for kids. Block B C are long way to walk and stroll with kids from street very inconvenient for small kids with buggy.
There were Ants crawling in shower area and kitchen. In bathroom there was no plastic bag in dustbin on first day. Kitchen tap was leaky, later we realised under kitchen sink was also leakage that was covered with very big dustbin with weird not fully closed lid to hid it. There is no vacuum cleaner in flat(only broom). For stay of more than 7 days we were told full cleaning including bedlining will be provided, given was only floor cleaning and towel change, no bed linings changedfor 10 days! For breakfast coffee only one person at kiosk making huge line between 8:30-9:30AM for morning coffee, toilets in pool area were not at all clean. May be its good for 3-4 days but definitely not for a week.kitchen pans with teflon coating were having many scratches, very harmful for use of cooking due to scratchy surface for kids. Block B C are long way to walk and stroll with kids from street very inconvenient for small kids with buggy.
10
Emma
Oct 28, 2025
·
Stayed 5 nights
The reception team were fantastic! We arrived after hours, and the clear instructions and photos provided made it so easy to find our room card. The rooms were spacious, spotless, and very comfortable. Check-in and check-out were both smooth and straightforward, and the staff couldn’t have been more helpful. We loved the location too — quiet, peaceful, and with lovely walks to nearby restaurants and shops.
The reception team were fantastic! We arrived after hours, and the clear instructions and photos provided made it so easy to find our room card. The rooms were spacious, spotless, and very comfortable. Check-in and check-out were both smooth and straightforward, and the staff couldn’t have been more helpful. We loved the location too — quiet, peaceful, and with lovely walks to nearby restaurants and shops.
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AI-generated summary based on recent guest reviews
Location
Quiet, residential setting with walking routes and a short drive to Los Cristianos or Adeje suits those seeking calm. Several note the area is still developing with nearby construction and that a car is useful.
Related guest reviews
10
Yaneidys
Jul 26, 2025
·
Stayed 3 nights
Parking was not easy but the place overall is nice, not so many options to eat past 7 pm
Parking was not easy but the place overall is nice, not so many options to eat past 7 pm
10
Jean
Feb 10, 2026
·
Stayed 7 nights
Personnel très agréable, réactifs et emplacement parfait sur l'île
Personnel très agréable, réactifs et emplacement parfait sur l'île
10
Adrian
Sep 21, 2025
·
Stayed 5 nights
Me parece una opción muy buena para alojarte si vas a estar unos dias en la isla y quieres estar en el sur pero sin zonas masificadas. A 10-15 minutos en coche de cualquier parte.
Me parece una opción muy buena para alojarte si vas a estar unos dias en la isla y quieres estar en el sur pero sin zonas masificadas. A 10-15 minutos en coche de cualquier parte.
8
Elise
Nov 8, 2024
·
Stayed 4 nights
Situé en haut du quartier Palm-mar, l'environnement de l'appart-hôtel est residenciel. L'accueil à été très agréable et en Français ! L'établissement est très grand, si vous le souhaitez des places de parking en sous-sol sont disponibles (7,5€ par jour), hors saison des places sont disponibles dans la rue. L'établissement est neuf, les chambres bien équipées. Préférez un appartement avec vue sur la piscine, la vue est superbe. Supérette, belle piscine, salle de sport extérieure, mini golf et tables de ping pong complètent les équipements. Cependant, le ménage n'a pas été fait pendant notre séjour. Restaurants les plus proches 10/15 minutes à pieds.
Situé en haut du quartier Palm-mar, l'environnement de l'appart-hôtel est residenciel. L'accueil à été très agréable et en Français ! L'établissement est très grand, si vous le souhaitez des places de parking en sous-sol sont disponibles (7,5€ par jour), hors saison des places sont disponibles dans la rue. L'établissement est neuf, les chambres bien équipées. Préférez un appartement avec vue sur la piscine, la vue est superbe. Supérette, belle piscine, salle de sport extérieure, mini golf et tables de ping pong complètent les équipements. Cependant, le ménage n'a pas été fait pendant notre séjour. Restaurants les plus proches 10/15 minutes à pieds.
8
Wibo
Apr 6, 2024
·
Stayed 1 night
Mooie accommodatie, ruime kamers in een beetje sfeerloze omgeving omdat alles in de buurt nieuw is of in aanbouw. In complex geen bar of restaurant of supermarkt, maar die komt vast snel.
Mooie accommodatie, ruime kamers in een beetje sfeerloze omgeving omdat alles in de buurt nieuw is of in aanbouw. In complex geen bar of restaurant of supermarkt, maar die komt vast snel.
8
Marlon
Nov 6, 2024
·
Stayed 1 night
Omgeving is in ontwikkeling. Op moment is er weinig te beleven. Maar voor één overnachting op doorreis was het prima.
Omgeving is in ontwikkeling. Op moment is er weinig te beleven. Maar voor één overnachting op doorreis was het prima.
8
Denis
Dec 11, 2024
·
Stayed 12 nights
Hotel is ok. Initially we were given with a room in the section A with view to construction site. We requested to move to another and few days later we were moved to section C with pool view. Pool is good (some man comes each evening, do measurements and add chemicals), but cold for me - like ocean. Apartments are big, but furniture and all devices are the most cheapest in the world… I have never seen such brands before. Beds are so hard like sleeping on the floor. Something neighbors are noise at midnight and many smoke weed, but hotel doesn’t control it somehow. And last thing: hotel charges for pets 10€ per night. Not much for one night, but for 12 we paid 120€… a lot for possible cleaning after 2kg dog… it should be max amount for people who live for more than few days. And for this hotel u need to rent a car… else u will be sitting in hotel all the time. But thank you in any case. Staff was really friendly and helpful. Hope u will consider my review for improvements.
Hotel is ok. Initially we were given with a room in the section A with view to construction site. We requested to move to another and few days later we were moved to section C with pool view. Pool is good (some man comes each evening, do measurements and add chemicals), but cold for me - like ocean. Apartments are big, but furniture and all devices are the most cheapest in the world… I have never seen such brands before. Beds are so hard like sleeping on the floor. Something neighbors are noise at midnight and many smoke weed, but hotel doesn’t control it somehow. And last thing: hotel charges for pets 10€ per night. Not much for one night, but for 12 we paid 120€… a lot for possible cleaning after 2kg dog… it should be max amount for people who live for more than few days. And for this hotel u need to rent a car… else u will be sitting in hotel all the time. But thank you in any case. Staff was really friendly and helpful. Hope u will consider my review for improvements.
8
Javier
Mar 30, 2025
·
Stayed 3 nights
Los apartamentos están muy bien equipados. La piscina es cómoda y tiene varios servicios dentro de la propia urbanización: gimnasio, minigolf, parque infantil, tenis de mesa, bar y mini supermercado (sin productos frescos). La zona es muy familiar y tranquila, cercana a playas muy cómodas como la de los Cristianos o las de Adeje.
Los apartamentos están muy bien equipados. La piscina es cómoda y tiene varios servicios dentro de la propia urbanización: gimnasio, minigolf, parque infantil, tenis de mesa, bar y mini supermercado (sin productos frescos). La zona es muy familiar y tranquila, cercana a playas muy cómodas como la de los Cristianos o las de Adeje.
8
Lena
Jan 22, 2025
·
Stayed 7 nights
Det var en slump att jag bokade just detta men jag är så nöjd! T o m på nivån att jag gärna återvänder. Hotellet fräscht med stor pool och ett bra gym. Och omgivningarna visade sig vara i närheten av naturreservat med fina vandringsleder. Perfekt rekreation! På kvällarna bra restauranger i närheten. Mycket nöjd!
Det var en slump att jag bokade just detta men jag är så nöjd! T o m på nivån att jag gärna återvänder. Hotellet fräscht med stor pool och ett bra gym. Och omgivningarna visade sig vara i närheten av naturreservat med fina vandringsleder. Perfekt rekreation! På kvällarna bra restauranger i närheten. Mycket nöjd!
10
Emma
Oct 28, 2025
·
Stayed 5 nights
The reception team were fantastic! We arrived after hours, and the clear instructions and photos provided made it so easy to find our room card. The rooms were spacious, spotless, and very comfortable. Check-in and check-out were both smooth and straightforward, and the staff couldn’t have been more helpful. We loved the location too — quiet, peaceful, and with lovely walks to nearby restaurants and shops.
The reception team were fantastic! We arrived after hours, and the clear instructions and photos provided made it so easy to find our room card. The rooms were spacious, spotless, and very comfortable. Check-in and check-out were both smooth and straightforward, and the staff couldn’t have been more helpful. We loved the location too — quiet, peaceful, and with lovely walks to nearby restaurants and shops.
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AI-generated summary based on recent guest reviews
Dining
Onsite cafe and bar and breakfast receive mixed feedback: some praise good food and reasonable prices, while others cite limited options, higher prices, queues, or coffee in plastic cups. Nearby dining exists, though options can feel limited later in the evening.
Related guest reviews
10
Yaneidys
Jul 26, 2025
·
Stayed 3 nights
Parking was not easy but the place overall is nice, not so many options to eat past 7 pm
Parking was not easy but the place overall is nice, not so many options to eat past 7 pm
8
Kassime
Sep 26, 2025
·
Stayed 2 nights
Lovely pool and apartments. Very clean, would recommend, nice little shop and cafe onsite very reasonable prices.
Lovely pool and apartments. Very clean, would recommend, nice little shop and cafe onsite very reasonable prices.
10
MARIO
Nov 14, 2025
·
Stayed 6 nights
Ottima location ottimo il personale ottime colazioni Da consigliare anche la posizione strategica
Ottima location ottimo il personale ottime colazioni Da consigliare anche la posizione strategica
10
Emine
Dec 24, 2024
·
Stayed 7 nights
Vi har hatt en fantastisk ferie,med mye moro og kos på dette hotelet. Vi har fått masse hjelp med orienterimg av området, anbefalinger og ikke minst et trygt opphold. Spesielt fra de ansatte som har vist mye respekt og skapt god stemning. Alle virker velkommende. For å skryte mest av fatime så er hun en av hoved grunnen til at oppholdet var helt fantastisk. Super snill, tålmodighet og ikke mist oppmerksom. Anbefaler til det sterkeste. Og også de andre ansatte som vi ikke husker navnet på. Kafeen hadde gode priser og veldig god mat. Tip top service.
Vi har hatt en fantastisk ferie,med mye moro og kos på dette hotelet. Vi har fått masse hjelp med orienterimg av området, anbefalinger og ikke minst et trygt opphold. Spesielt fra de ansatte som har vist mye respekt og skapt god stemning. Alle virker velkommende. For å skryte mest av fatime så er hun en av hoved grunnen til at oppholdet var helt fantastisk. Super snill, tålmodighet og ikke mist oppmerksom. Anbefaler til det sterkeste. Og også de andre ansatte som vi ikke husker navnet på. Kafeen hadde gode priser og veldig god mat. Tip top service.
6
Darren
Feb 27, 2026
·
Stayed 5 nights
Reception staff where friendly, room was a good size. Pool was cold most days. Not heated. Pillows where needing refreshed. Bar sold cocktails, more expensive than outwith the hotel, and only did 5 set ones. Didn't do margaritas for example. Kind of expect to sit wt hotel and relax with the drink you want, but this wasn't possible. Construction site across the road so air quality was poor, plus the obvoius noise pollution. Not relaxing for holiday. Paid extra for a patio, it was huge, but was missing a chair for the 3rd guest. Plus a lot of dust from the aforementioned construction site meant our feet where filthy if we walked in it, plus couldn't dry clothes in it.
Reception staff where friendly, room was a good size. Pool was cold most days. Not heated. Pillows where needing refreshed. Bar sold cocktails, more expensive than outwith the hotel, and only did 5 set ones. Didn't do margaritas for example. Kind of expect to sit wt hotel and relax with the drink you want, but this wasn't possible. Construction site across the road so air quality was poor, plus the obvoius noise pollution. Not relaxing for holiday. Paid extra for a patio, it was huge, but was missing a chair for the 3rd guest. Plus a lot of dust from the aforementioned construction site meant our feet where filthy if we walked in it, plus couldn't dry clothes in it.
10
Anette
Jul 16, 2024
·
Stayed 7 nights
Dejlige store lejligheder. D33 og D34 Med udsigt til poolen. Der var dejlig skygge på altanen. Pænt og rent. Venligt personale. Der ligger 2 lækre restauranter indenfor 5-10 min gang.
Dejlige store lejligheder. D33 og D34 Med udsigt til poolen. Der var dejlig skygge på altanen. Pænt og rent. Venligt personale. Der ligger 2 lækre restauranter indenfor 5-10 min gang.
4
Bindu
Oct 30, 2025
·
Stayed 10 nights
There were Ants crawling in shower area and kitchen. In bathroom there was no plastic bag in dustbin on first day. Kitchen tap was leaky, later we realised under kitchen sink was also leakage that was covered with very big dustbin with weird not fully closed lid to hid it. There is no vacuum cleaner in flat(only broom). For stay of more than 7 days we were told full cleaning including bedlining will be provided, given was only floor cleaning and towel change, no bed linings changedfor 10 days! For breakfast coffee only one person at kiosk making huge line between 8:30-9:30AM for morning coffee, toilets in pool area were not at all clean. May be its good for 3-4 days but definitely not for a week.kitchen pans with teflon coating were having many scratches, very harmful for use of cooking due to scratchy surface for kids. Block B C are long way to walk and stroll with kids from street very inconvenient for small kids with buggy.
There were Ants crawling in shower area and kitchen. In bathroom there was no plastic bag in dustbin on first day. Kitchen tap was leaky, later we realised under kitchen sink was also leakage that was covered with very big dustbin with weird not fully closed lid to hid it. There is no vacuum cleaner in flat(only broom). For stay of more than 7 days we were told full cleaning including bedlining will be provided, given was only floor cleaning and towel change, no bed linings changedfor 10 days! For breakfast coffee only one person at kiosk making huge line between 8:30-9:30AM for morning coffee, toilets in pool area were not at all clean. May be its good for 3-4 days but definitely not for a week.kitchen pans with teflon coating were having many scratches, very harmful for use of cooking due to scratchy surface for kids. Block B C are long way to walk and stroll with kids from street very inconvenient for small kids with buggy.
8
Javier
Mar 30, 2025
·
Stayed 3 nights
Los apartamentos están muy bien equipados. La piscina es cómoda y tiene varios servicios dentro de la propia urbanización: gimnasio, minigolf, parque infantil, tenis de mesa, bar y mini supermercado (sin productos frescos). La zona es muy familiar y tranquila, cercana a playas muy cómodas como la de los Cristianos o las de Adeje.
Los apartamentos están muy bien equipados. La piscina es cómoda y tiene varios servicios dentro de la propia urbanización: gimnasio, minigolf, parque infantil, tenis de mesa, bar y mini supermercado (sin productos frescos). La zona es muy familiar y tranquila, cercana a playas muy cómodas como la de los Cristianos o las de Adeje.
6
Jorge
Dec 31, 2025
·
Stayed 5 nights
El apartamento era correcto. En las fotos sale mejor. El desagüe del balcón tenía colillas de cigarrillo que daban un olor muy desagradable a tabaco. El ascensor está en la primera planta, por lo que hay que subir las maletas por la escalera un piso. En temporada alta no es tan fácil aparcar. El table tenis y minigolf son de pago. 5 y 10 euros respectivamente. El desayuno es caro y, siendo así resulta difícil entender que el café lo sirvan en vasos de plástico. La zona está muy apartada por lo que es necesario coche. La wifi está limitada a 4 aparatos lo que siendo una familia de cinco resulta ridículo e insuficiente. La verdad es que el money for value no es adecuado.
El apartamento era correcto. En las fotos sale mejor. El desagüe del balcón tenía colillas de cigarrillo que daban un olor muy desagradable a tabaco. El ascensor está en la primera planta, por lo que hay que subir las maletas por la escalera un piso. En temporada alta no es tan fácil aparcar. El table tenis y minigolf son de pago. 5 y 10 euros respectivamente. El desayuno es caro y, siendo así resulta difícil entender que el café lo sirvan en vasos de plástico. La zona está muy apartada por lo que es necesario coche. La wifi está limitada a 4 aparatos lo que siendo una familia de cinco resulta ridículo e insuficiente. La verdad es que el money for value no es adecuado.
6
Jessica
Aug 28, 2024
·
Stayed 14 nights
Les + : établissement neuf, propre, appart spacieux, belle piscine, bar piscine et mini superette tres bien. Nous avons pris place en parking payante et je pense que cetait indispensable avec l'affluence du mois d'août et aussi eviter tout ce long chemin compliqué pour arriver à la chambre avec enfant en bas age. Points negatifs : etablissement qui revandique calme complet de 21h à 8h du matin mais sur 14 nuits jai du dormir correctement sans reveil nocturne 3 nuits à cause du bruit constant! je n'ai jamais eu ce probleme dans aucun hôtel aussi longtemps! On me dit quil y a un numero de gardien à contacter s'il y a du bruit mais je ne vais pas appeler constamment quand chaque voisin décide de rentrer à pas dheure la nuit tres bruyamment, ou encore les voisins d'en haut qui courraient tres lourdement non stop à pas d'heure, les reunions foot en bas ou que les murs sont super mal insonorisés. On entend tous les bruits de chaises se tirer, j'entendais meme le voisin ronfler. D'autre part il faut savoir que de tres gros chantiers avec grues, marteau piqueur etc sont juste à coté donc tout le devant de l'etablissement est reveillé à 8h00 6j sur 7 par les gros bruits des travaux! Bilan tres bel etablissement mais tres mal insonorisé et entouré de chantiers. Je suis rentree epuisée de mes congés! Contrariant de devoir quemander les ménages à la réception qui ignore la demande par manque de place dans le planning. Heureusement que les dames de menage sont adorables et comprehensives
Les + : établissement neuf, propre, appart spacieux, belle piscine, bar piscine et mini superette tres bien. Nous avons pris place en parking payante et je pense que cetait indispensable avec l'affluence du mois d'août et aussi eviter tout ce long chemin compliqué pour arriver à la chambre avec enfant en bas age. Points negatifs : etablissement qui revandique calme complet de 21h à 8h du matin mais sur 14 nuits jai du dormir correctement sans reveil nocturne 3 nuits à cause du bruit constant! je n'ai jamais eu ce probleme dans aucun hôtel aussi longtemps! On me dit quil y a un numero de gardien à contacter s'il y a du bruit mais je ne vais pas appeler constamment quand chaque voisin décide de rentrer à pas dheure la nuit tres bruyamment, ou encore les voisins d'en haut qui courraient tres lourdement non stop à pas d'heure, les reunions foot en bas ou que les murs sont super mal insonorisés. On entend tous les bruits de chaises se tirer, j'entendais meme le voisin ronfler. D'autre part il faut savoir que de tres gros chantiers avec grues, marteau piqueur etc sont juste à coté donc tout le devant de l'etablissement est reveillé à 8h00 6j sur 7 par les gros bruits des travaux! Bilan tres bel etablissement mais tres mal insonorisé et entouré de chantiers. Je suis rentree epuisée de mes congés! Contrariant de devoir quemander les ménages à la réception qui ignore la demande par manque de place dans le planning. Heureusement que les dames de menage sont adorables et comprehensives
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AI-generated summary based on recent guest reviews
6
Daniela
last week
·
Stayed 3 nights
We had a pleasant stay overall. The place was clean, comfortable, and very well equipped, with everything we needed for our stay. One issue we unfortunately encountered was with insects. We found one larger bug (around 5 cm) in the kitchen and several smaller ones in the shower area. They appeared to be coming through the drainage system. We took a few precautions ourselves, including covering the openings around the kitchen sink, keeping the kitchen very clean, and making sure not to leave any food crumbs. After doing this, we no longer noticed any insects in the kitchen. In the bathroom, however, the smaller insects continued to appear despite covering the shower drains. We understand that this may be related to the building’s drainage system and may not be something that is easy to control, but we wanted to mention it as something that could be worth looking into. Apart from this issue, we were happy with the cleanliness and equipment.
We had a pleasant stay overall. The place was clean, comfortable, and very well equipped, with everything we needed for our stay. One issue we unfortunately encountered was with insects. We found one larger bug (around 5 cm) in the kitchen and several smaller ones in the shower area. They appeared to be coming through the drainage system. We took a few precautions ourselves, including covering the openings around the kitchen sink, keeping the kitchen very clean, and making sure not to leave any food crumbs. After doing this, we no longer noticed any insects in the kitchen. In the bathroom, however, the smaller insects continued to appear despite covering the shower drains. We understand that this may be related to the building’s drainage system and may not be something that is easy to control, but we wanted to mention it as something that could be worth looking into. Apart from this issue, we were happy with the cleanliness and equipment.
10
Sophie
Aug 9, 2026
·
Stayed 7 nights
The room was massive, we had a 2 bedroom and it was so roomy. Kitchen was well stocked All round lovely. The walls are thin, so it very much depends on your naibours, we politley asked if they would kerp the noise fown and it was fine. The area has lots of nice restraunts. Its very quite and calming. And a very diffrent vibe from the tourist trap of las americas.
The room was massive, we had a 2 bedroom and it was so roomy. Kitchen was well stocked All round lovely. The walls are thin, so it very much depends on your naibours, we politley asked if they would kerp the noise fown and it was fine. The area has lots of nice restraunts. Its very quite and calming. And a very diffrent vibe from the tourist trap of las americas.
10
Ryan
Jun 8, 2026
·
Stayed 3 nights
Very nice clean and staff friendly and very helpful
Very nice clean and staff friendly and very helpful
10
Soufiane
Jun 6, 2026
·
Stayed 6 nights
Fantastic, highly recommended! Worths a comeback!
Fantastic, highly recommended! Worths a comeback!
10
Cassie
May 19, 2026
·
Stayed 7 nights
our room was huge and spotless , staff were super friendly and helpful , no room service however we had a washing machine so preferred cleaning our own towels and super handy cleaning our clothes. The pool was lovely and was super quiet . we loved everything about our stay here and will certainly be back
our room was huge and spotless , staff were super friendly and helpful , no room service however we had a washing machine so preferred cleaning our own towels and super handy cleaning our clothes. The pool was lovely and was super quiet . we loved everything about our stay here and will certainly be back
FAQs about Marinell Collection Palm-Mar
Is parking available at the property?
Yes, there is on-site parking available at the property.
Does the property allow pets?
Yes, pets are allowed, specifically dogs and cats weighing less than 11 lbs, with a limit of one pet per stay.
What are the check-in and check-out times?
Check-in is from 16:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request.
What is the location of the property in relation to key landmarks?
The property is located in Arona, near Marinell Collection Palm-Mar, with attractions like Tenerife Beaches and Torviscas Beach nearby.
Does the property have a swimming pool?
Yes, there are two outdoor swimming pools, including a children's pool, and one of the pools is heated. The pools are available seasonally.
What are the policies for guests staying with children?
Children are welcome at the property, and there is no charge for children under the age of 18.
What are the policies regarding extra beds and cribs?
The property does not offer extra beds or cribs. Rollaway or extra beds are not available.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: 102.83931000000001USD
- 2026-09-25: NO DATA
- 2026-09-26: 104.89609968711854USD
- 2026-09-27: 98.54175896990205USD
- 2026-09-28: 87.63357272840882USD
- 2026-09-29: 103.08189140055848USD
- 2026-09-30: 102.56116870822908USD
- 2026-10-01: 150.01983192308046USD
- 2026-10-02: 132.27310983864595USD
- 2026-10-03: NO DATA
- 2026-10-04: NO DATA
- 2026-10-05: NO DATA
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: 156.47061762104798USD
- 2026-10-17: NO DATA
- 2026-10-18: 183.6288023670044USD
- 2026-10-19: 148.90669138143923USD
- 2026-10-20: 150.19216532084656USD
- 2026-10-21: 150.0147581656189USD
- 2026-10-22: 172.13389971499635USD
- 2026-10-23: NO DATA
- 2026-10-24: 182.4351268229065USD
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 202.5654251897278USD
- 2026-11-03: NO DATA
- 2026-11-04: 198.19697232211306USD
- 2026-11-05: 178.34358603778077USD
- 2026-11-06: 189.97314377183534USD
- 2026-11-07: 204.55916777381898USD
- 2026-11-08: 197.94281368803408USD
- 2026-11-09: 175.23283221047976USD
- 2026-11-10: 153.9864989936371USD
- 2026-11-11: 185.50593570744326USD
- 2026-11-12: 214.17590838542176USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 155.71605747787476USD
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 188.31981369866944USD
- 2026-11-21: 165.18951238906862USD
- 2026-11-22: NO DATA
Check-in time starts at16:00Check-in time ends at23:59Check-out time ends at11:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Maximum number of pets per room 11;Pet max weight (per pet) in lb is 1111;Only dogs and cats are allowed;Pet max weight (per pet) in kg is 55;Service animals are allowed;Pets cannot be left unattended;Service animals are exempt from fees/restrictions;Pets allowed;Pet deposit: EUR 100 per stay; Pet fee: EUR 10 per pet, per night; Service animals are exempt from fees;
Front Desk Services
The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 9:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Grab a bite from the snack bar/deli serving guests of Marinell Collection Palm-Mar. Relax with your favorite drink at the bar/lounge or the poolside bar.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Tour Desk
Safe-Deposit Box
Garden
Activities
Swimming pool
Garden
Golf (miniature)
Playground
Child Pool
Pool Outdoor
Outdoor heated pool
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Services
Tour Desk
Safe-Deposit Box
Express Check-In/Check-Out
Concierge Services
General
Non-Smoking Rooms
Solarium
Family Room
Beach Sun Loungers
Parking
Parking
Parking Onsite
Internet
Free Wi-Fi