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The Plough

From

87 $US
/nuit
The Plough - Image 1
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From

87 $US
/nuit

À propos de cet établissement

Un restaurant, un bar / salon et un service d'organisation de mariages sont disponibles dans cet hôtel non-fumeurs. Le Wi-Fi gratuit dans les parties communes et le parking sans voiturier gratuit sont aussi proposés. Parmi les autres presta...
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  • Parking

  • Restaurant

  • Chambres non-fumeurs

  • Ménage

  • Consigne à bagage

  • Parking gratuit

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Emplacement

24 Bondgate Without, Alnwick, Alnwick, Angleterre, Royaume-Uni

Avis des voyageurs

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Le Plough reçoit des avis mitigés. Les clients apprécient son emplacement central à Alnwick, son parking sur place et son personnel accueillant, mais signalent des opérations irrégulières – notamment l'indisponibilité du petit-déjeuner malgré les réservations – ainsi que des problèmes d'accès lorsque certaines zones étaient fermées et un manque de personnel la nuit.

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Équipements

Simple

Propreté

Mitigé

Chambres

Varié

Emplacement

Central

Ces informations vous ont-elles été utiles ?

10

Sonya

IAN-logo

il y a 3 semaines

·

A séjourné 3 nuits

Lovely stay, highly recommend.
Lovely stay, highly recommend.

10

Lynne

IAN-logo

1 août 2026

·

A séjourné 1 nuit

Lovely room great location no parking
Lovely room great location no parking

10

Gary

IAN-logo

14 juil. 2026

·

A séjourné 2 nuits

There is nothing to fault. Friendly and helpful staff to a very clean room. Had relaxing stay, would highly recommend.
There is nothing to fault. Friendly and helpful staff to a very clean room. Had relaxing stay, would highly recommend.

4

Karen

IAN-logo

11 juin 2026

·

A séjourné 3 nuits

Disappointing, awaiting new management. Searched hotels.com for rooms with breakfast and booked The Plough. Confirmation revealed no breakfast included. In fact, no food was being served while we were there. Only one member of staff on duty to greet guests between answering phone and serving the bar. Helped with some of our luggage but had to manage most of it ourselves to top floor rooms, no lift. Rooms nice with clean and comfy bed, but no milk with the tea making tray, no information pack, no contact for any issues. No milk at all available, even with the coffee machine behind the bar. A staff member bought milk for guests when he finished his shift. We found other places to dine but as the bar at The Plough closed at 9pm, front door access was locked and we had to come back in via the fire escape. For breakfast we had to leave that way too as the doors were locked until the bar opened. Speaking to the cleaner, we found that rooms are not serviced unless you leave a paper hanger on the door. No hanger or explanation was in our rooms. The check out process was unstaffed, we had to leave our keys in the door which seems insecure. An unusual set up, desperately in need of help from Alex Pollizzi. I hope the new management reopens the kitchens, and includes some form of breakfast offering. They should establish a more efficient and secure check in system. The staff try hard, but lack the support and guidance to present themselves as a welcoming and effective team.
Disappointing, awaiting new management. Searched hotels.com for rooms with breakfast and booked The Plough. Confirmation revealed no breakfast included. In fact, no food was being served while we were there. Only one member of staff on duty to greet guests between answering phone and serving the bar. Helped with some of our luggage but had to manage most of it ourselves to top floor rooms, no lift. Rooms nice with clean and comfy bed, but no milk with the tea making tray, no information pack, no contact for any issues. No milk at all available, even with the coffee machine behind the bar. A staff member bought milk for guests when he finished his shift. We found other places to dine but as the bar at The Plough closed at 9pm, front door access was locked and we had to come back in via the fire escape. For breakfast we had to leave that way too as the doors were locked until the bar opened. Speaking to the cleaner, we found that rooms are not serviced unless you leave a paper hanger on the door. No hanger or explanation was in our rooms. The check out process was unstaffed, we had to leave our keys in the door which seems insecure. An unusual set up, desperately in need of help from Alex Pollizzi. I hope the new management reopens the kitchens, and includes some form of breakfast offering. They should establish a more efficient and secure check in system. The staff try hard, but lack the support and guidance to present themselves as a welcoming and effective team.

4

Carole

IAN-logo

6 juin 2026

·

A séjourné 3 nuits

No food served at all, kitchen closed. We discovered this on our arrival. Bar closed at 10pm every day, when the front doors were locked and we had to use fire escape to get back into the hotel. No sign of any staff on site from 10pm to 12 noon next day and doors still locked between these times, therefore the fire escape was the only route we could use to go in or out every day. Difficult to navigate the fire escape, especially when checking out with luggage at 80 years of age! Staff attitudes left a lot to be desired - I would not recommend this hotel to my worst enemy! I’m surprised this hotel is still available to book.
No food served at all, kitchen closed. We discovered this on our arrival. Bar closed at 10pm every day, when the front doors were locked and we had to use fire escape to get back into the hotel. No sign of any staff on site from 10pm to 12 noon next day and doors still locked between these times, therefore the fire escape was the only route we could use to go in or out every day. Difficult to navigate the fire escape, especially when checking out with luggage at 80 years of age! Staff attitudes left a lot to be desired - I would not recommend this hotel to my worst enemy! I’m surprised this hotel is still available to book.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

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Arrivée

Départ

De 15:00 à 21:00

Avant 11:00


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septembre 2026
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