Hilton Garden Inn Columbia

L

Super clean, nice hotel. Very nice staff. The hot tub and pool are real nice. Comfortable bed. Hotel is close to many shops, restaurants, etc. I would most definitely return if I need to stay in the area again.

Very nice hotel

The property is being updated. Our room was clean, neat and new looking. We are getting used to the new policy that one must ask for service by housekeeping for a multi-day stay. Only one person in restaurant for breakfast but she was great.

The facility was fine and clean. Pool was fine. But we were given one bath towel for 4 people. We traveled far and hit a ton of traffic and were exhausted when we arrived late. There was a knock on the door at 7:45 am and when I answered in my pajamas, it was an employee asking when we were leaving. I looked down at my pajamas and replied “not now” and laughed. She didn’t think it was funny and just said “ok”. I asked for more towels and she told us to call the front desk. I called the front desk. I went to make coffee and there were only decaf pods. So I threw on some clothes and went to the lobby to get coffee. While I was there I asked for the towels to save them the trip. I was told they were doing laundry and didn’t have any towels. I said “you expect all four of us in my room to use the same towels?” They then handed me two pool towels and said I couldn’t have more. Bizarre stay.