The Malvern
242 $
/ Nacht
Ø-Preis September
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
242 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In The Malvern liegt der Preis pro Nacht im günstigsten Monat (Januar) durchschnittlich bei 206 $ und im teuersten Monat (September) bei 242 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 206 $ |
| Februar | 227 $ |
| März | 221 $ |
| April | 209 $ |
| Mai | 239 $ |
| Juni | 223 $ |
| Juli | 231 $ |
| August | 216 $ |
| September | 242 $ |
| Oktober | 237 $ |
| November | 222 $ |
| Dezember | 222 $ |
J
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A
M
J
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Sep · 242 $
S
O
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Am teuersten: September (ca. 242 $)
Am günstigsten: Januar (ca. 206 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Du kannst von folgenden Freizeiteinrichtungen profitieren: Außenpool, Innenpool und Whirlpool. Auch kostenloses WLAN und ein Friseursalon we...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Du kannst von folgenden Freizeiteinrichtungen profitieren: Außenpool, Innenpool und Whirlpool. Auch kostenloses WLAN und ein Friseursalon werden angeboten.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und eine Gepäckaufbewahrung. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Lass deinen Tag bei einem Drink an der Bar/Lounge ausklingen. Ein inbegriffenes kontinentales Frühstück wird täglich angeboten.
Zimmer
Fühl dich in einem der 33 klimatisierten Zimmer wie zu Hause. Ein WLAN-Internetzugang (kostenlos) steht zur Verfügung. In den Badezimmern finden sich Komfortbadewannen und kostenlose Toilettenartikel. Zur Austattung gehören Telefone ebenso wie Safes und Schreibtische.
Standort
The Malvern - (Adults Only) liegt im Herzen von Malvern, nur 15 Gehminuten entfernt von: Barnards Green Cricket Club und Morgan Motor Company. Dieses Hotel mit Wellnessangebot ist 3,7 km von Malvern-Theater und 3,8 km von Great Malvern Priorat entfernt.
Was ist in der Nähe?
Barnards Green Cricket Club(0.5 Meilen)
Morgan Motor Company(0.7 Meilen)
Malvern-Theater(2.1 Meilen)
Great Malvern Priorat(2.1 Meilen)
Malvern Hills Science Park(2.1 Meilen)
Malvern-Museum(2.1 Meilen)
St Ann's Well(2.4 Meilen)
Malvern Hills(3 Meilen)
Three Counties Showground(4.4 Meilen)
Knapp & Papermill Reserve(5.6 Meilen)
Cripplegate Park(6.3 Meilen)
Worcestershire County Cricket Club(6.4 Meilen)
University of Worcester(6.6 Meilen)
Herefordshire Beacon(6.7 Meilen)
Worcester Racecourse (Rennstrecke)(6.8 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Zimmerservice
Chemische Reinigung
Standort
Grovewood Road, Malvern, England, Großbritannien
Barnards Green Cricket Club (0.5 Meilen)
Morgan Motor Company (0.7 Meilen)
Malvern-Theater (2.1 Meilen)
Great Malvern Priorat (2.1 Meilen)
Malvern Hills Science Park (2.1 Meilen)
Malvern-Museum (2.1 Meilen)
Gästebewertungen
8.4
Sehr gut
Basierend auf 430 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftlich
46%
Paar
53%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reisende beschreiben The Malvern als ein freundliches, auf Spa-Anwendungen ausgerichtetes Hotel mit warmen Pools und entspannenden Einrichtungen, generell gutem Essen und einer einladenden Atmosphäre, auch wenn manche Aufenthalte durch langsamen Service und die unspektakuläre Lage in einem Gewerbegebiet beeinträchtigt wurden.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Reisende beschreiben The Malvern als ein freundliches, auf Spa-Anwendungen ausgerichtetes Hotel mit warmen Pools und entspannenden Einrichtungen, generell gutem Essen und einer einladenden Atmosphäre, auch wenn manche Aufenthalte durch langsamen Service und die unspektakuläre Lage in einem Gewerbegebiet beeinträchtigt wurden.
Das Personal wird durchweg für seine Freundlichkeit und Hilfsbereitschaft gelobt, jedoch wird wiederholt auf eingeschränkte Kommunikation und prozessbedingte Frustrationen hingewiesen, wie z. B. strenge Check-in-Zeiten und ein Online-Check-in, der bei der Ankunft wiederholt werden muss. Die Zimmer sind oft komfortabel, aber manchmal klein oder veraltet, mit intermittierender Klimaanlage und Verbindungsproblemen, während das Spa sowohl starke Anerkennung als auch wiederkehrende Mängel wie einen defekten Aufzug, überfüllte Bereiche oder vorübergehend außer Betrieb genommene Einrichtungen erfährt. Erwarten Sie einen Spa-Aufenthalt, der sich auf Entspannung konzentriert, und keine malerische Umgebung.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Die Spa- und Poolanlagen werden für ihre entspannende Wirkung sehr gelobt, zusammen mit einer guten Bar, aber es gibt wiederholt Erwähnungen darüber, dass der Aufzug defekt ist und es gelegentlich zu Überfüllungen oder Ausfällen (z. B. Fußbäder/Salzraum) kommt oder dass die Einrichtungen Abnutzungsspuren aufweisen.
Ähnliche Gästebewertungen
8
Louisa
28. Nov. 2025
·
Aufenthalt am 1 Nacht
Lovely spa break
Lovely spa break
6
Mark
22. Feb. 2025
·
Aufenthalt am 1 Nacht
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
10
Meena
10. Apr. 2024
·
Aufenthalt am 1 Nacht
Exceptional customer service from every member of the team. It was clear that they were motivated to help. The venue offers one of the best relaxed spa (affordable) experiences compared to others that I have had. For example compared to where you are given a time slot and the facilities have not always been as good this venue is not restrictive on how long you want to spend on your 'wellbeing' in the spa. I would go back without hesitation. Highly recommend to others. Shout out to Chloe who was amazing looking after us at dinner and Ollie a superstar
Exceptional customer service from every member of the team. It was clear that they were motivated to help. The venue offers one of the best relaxed spa (affordable) experiences compared to others that I have had. For example compared to where you are given a time slot and the facilities have not always been as good this venue is not restrictive on how long you want to spend on your 'wellbeing' in the spa. I would go back without hesitation. Highly recommend to others. Shout out to Chloe who was amazing looking after us at dinner and Ollie a superstar
8
Louise
18. Apr. 2023
·
Aufenthalt am 1 Nacht
Lovely spa, beautifully warm pool. Really clean, staff helpful: loved being able to order drinks to your lounger. Delay taking order for breakfast but that was the only downside.
Lovely spa, beautifully warm pool. Really clean, staff helpful: loved being able to order drinks to your lounger. Delay taking order for breakfast but that was the only downside.
8
Matt
3. Sept. 2025
·
Aufenthalt am 3 Nächte
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
10
Jill
31. Mai 2025
·
Aufenthalt am 1 Nacht
Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
4
Ashon
16. Feb. 2025
·
Aufenthalt am 1 Nacht
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
8
IAN
31. Juli 2025
·
Aufenthalt am 1 Nacht
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
8
DAN
28. Mai 2025
·
Aufenthalt am 2 Nächte
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
8
Jim
9. März 2024
·
Aufenthalt am 1 Nacht
Lovely spa, staff very friendly and helpful. Only problem was that the foot baths and salt room weren't working. Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
Lovely spa, staff very friendly and helpful. Only problem was that the foot baths and salt room weren't working. Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Viele Gäste fanden das Hotel und die Zimmer sauber, aber mehrere berichteten von Mängeln: schmutzige Stellen im Badezimmer, abgenutzte Bademäntel/Handtücher, ölige Behandlungs-Handtücher und sichtbare Abnutzungserscheinungen wie Risse oder fehlende Fliesen und Toiletten mit schwacher Spülung.
Ähnliche Gästebewertungen
10
Steven
30. Dez. 2025
·
Aufenthalt am 2 Nächte
Clean room excellent staff great amenities
Clean room excellent staff great amenities
6
Mark
22. Feb. 2025
·
Aufenthalt am 1 Nacht
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
8
Rhiannon
20. Aug. 2024
·
Aufenthalt am 1 Nacht
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
10
Petrina
19. Feb. 2023
·
Aufenthalt am 1 Nacht
Room was clean and tidy, bath robes and towels for spa were quite worn and had marks on. Love the fact you can use the spa from when you check in right up until you check out. Bed was very comfortable. Breakfast was lovely, first time I have ever been for breakfast in swimwear and robe. Only thing that let it down was the wait at reception for check in and check out, both times we had to wait about 10 minutes otherwise a nice relaxing stay
Room was clean and tidy, bath robes and towels for spa were quite worn and had marks on. Love the fact you can use the spa from when you check in right up until you check out. Bed was very comfortable. Breakfast was lovely, first time I have ever been for breakfast in swimwear and robe. Only thing that let it down was the wait at reception for check in and check out, both times we had to wait about 10 minutes otherwise a nice relaxing stay
8
sally
16. Sept. 2023
·
Aufenthalt am 2 Nächte
Spa amazing, food good, staff friendly. Only down side was toilets weren’t great, all seemed quite low and didn’t flush very well. Overall hotel was lovely would definitely go back
Spa amazing, food good, staff friendly. Only down side was toilets weren’t great, all seemed quite low and didn’t flush very well. Overall hotel was lovely would definitely go back
10
Gareth
15. Juni 2023
·
Aufenthalt am 1 Nacht
Extremely helpfl and polite staff. Had a small issue with the room when I checked in, however this was quickly and efficiently dealt with. All staff were accomodating, the room was clean and tidy. Nice hotel. Will use again
Extremely helpfl and polite staff. Had a small issue with the room when I checked in, however this was quickly and efficiently dealt with. All staff were accomodating, the room was clean and tidy. Nice hotel. Will use again
10
Stephanie
11. Jan. 2025
·
Aufenthalt am 1 Nacht
Staff were very friendly and accommodating Hotel was clean and inviting Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset Food lovely
Staff were very friendly and accommodating Hotel was clean and inviting Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset Food lovely
4
Ashon
16. Feb. 2025
·
Aufenthalt am 1 Nacht
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
6
Victoria
29. Aug. 2024
·
Aufenthalt am 2 Nächte
We had a 2 day stay here with friends. The spa facilities were lovely but my spa treatment did not start well as the towels that I was asked to lie on were clearly used as they were covered in oil from the last person who had treatment. I raised it straight away with the beauty therapist and she tried to pass it off that they were old towels until I pointed out that the towels underneath were clean with no oil smell. She swiftly removed the two towels apologised and blamed the previous therapist who had used the room and that she had been asked to cover my treatment as my booked therapist was running late. Apart from that the treatment was ok, not the best I’ve ever had but the therapist was very friendly. I wouldn’t go back, due to this and a few other issues with poor service from badly trained staff, when the hotel is trying to aim for the mid to high market. So would expect standards to be better.
We had a 2 day stay here with friends. The spa facilities were lovely but my spa treatment did not start well as the towels that I was asked to lie on were clearly used as they were covered in oil from the last person who had treatment. I raised it straight away with the beauty therapist and she tried to pass it off that they were old towels until I pointed out that the towels underneath were clean with no oil smell. She swiftly removed the two towels apologised and blamed the previous therapist who had used the room and that she had been asked to cover my treatment as my booked therapist was running late. Apart from that the treatment was ok, not the best I’ve ever had but the therapist was very friendly. I wouldn’t go back, due to this and a few other issues with poor service from badly trained staff, when the hotel is trying to aim for the mid to high market. So would expect standards to be better.
8
DAN
28. Mai 2025
·
Aufenthalt am 2 Nächte
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Zimmer und Betten sind oft komfortabel, aber mehrere Bewertungen erwähnen veraltete Einrichtung oder kleine Fernseher, kleine/dunkle Räume, Probleme mit der Klimaanlage und unzuverlässiges WLAN oder Mobilfunknetz.
Ähnliche Gästebewertungen
6
Emily
20. Juni 2025
·
Aufenthalt am 1 Nacht
Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
6
Mark
22. Feb. 2025
·
Aufenthalt am 1 Nacht
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
8
Ian
1. Okt. 2025
·
Aufenthalt am 2 Nächte
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
8
Matt
3. Sept. 2025
·
Aufenthalt am 3 Nächte
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
10
James
8. Apr. 2025
·
Aufenthalt am 1 Nacht
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
6
Emma
19. März 2025
·
Aufenthalt am 1 Nacht
It was lovely I just expected more from a spa hotel with the room prices. Rooms were a bit small. It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss In the end our treatment was cut short due to overbooking
It was lovely I just expected more from a spa hotel with the room prices. Rooms were a bit small. It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss In the end our treatment was cut short due to overbooking
4
Sebastian
7. Juni 2024
·
Aufenthalt am 1 Nacht
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
6
B
12. Jan. 2023
·
Aufenthalt am 2 Nächte
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
8
DAN
28. Mai 2025
·
Aufenthalt am 2 Nächte
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
10
Kirsty
31. Jan. 2025
·
Aufenthalt am 2 Nächte
Lovely stay. Comfortable beds. Lovely atmosphere.
Lovely stay. Comfortable beds. Lovely atmosphere.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Das Personal wird häufig für seine Freundlichkeit und Hilfsbereitschaft gelobt; jedoch beklagen mehrere Bewertungen Kommunikationsschwierigkeiten (z. B. bei der Buchung von Behandlungen oder der Erreichbarkeit des Hotels) und Prozessirritationen wie wiederholten Online-Check-in oder strenge Check-in-Zeiten sowie langsamen Getränke- oder Essensservice.
Ähnliche Gästebewertungen
10
Steven
30. Dez. 2025
·
Aufenthalt am 2 Nächte
Clean room excellent staff great amenities
Clean room excellent staff great amenities
6
Emily
20. Juni 2025
·
Aufenthalt am 1 Nacht
Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
10
Mrs Susan
11. Juni 2024
·
Aufenthalt am 2 Nächte
The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
8
Ian
1. Okt. 2025
·
Aufenthalt am 2 Nächte
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
8
Rhiannon
20. Aug. 2024
·
Aufenthalt am 1 Nacht
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
10
James
8. Apr. 2025
·
Aufenthalt am 1 Nacht
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
10
Karen
15. Apr. 2025
·
Aufenthalt am 1 Nacht
Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
6
Stephen
27. Aug. 2025
·
Aufenthalt am 1 Nacht
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
10
Paul
29. Apr. 2023
·
Aufenthalt am 1 Nacht
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
10
Sally
28. Dez. 2025
·
Aufenthalt am 2 Nächte
Amazing hotel, super attentive staff, very generous gifts in my room for Christmas and a card, lovely surprise!
Amazing hotel, super attentive staff, very generous gifts in my room for Christmas and a card, lovely surprise!
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Das Hotel liegt in einem Gewerbe-/Industriegebiet gegenüber einem Aldi und in der Nähe eines Premier Inn; keine malerische Lage und nicht in der Nähe der Malvern Hills, obwohl Taxis die Stadt schnell erreichen und es günstig zum Gelände der Ausstellung ist.
Ähnliche Gästebewertungen
10
Ian
19. März 2024
·
Aufenthalt am 1 Nacht
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
6
Mark
22. Feb. 2025
·
Aufenthalt am 1 Nacht
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
6
Stephen
27. Aug. 2025
·
Aufenthalt am 1 Nacht
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
4
Sebastian
7. Juni 2024
·
Aufenthalt am 1 Nacht
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
4
Ashon
16. Feb. 2025
·
Aufenthalt am 1 Nacht
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
8
Shaun
13. Mai 2024
·
Aufenthalt am 1 Nacht
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
10
Paul
29. Apr. 2023
·
Aufenthalt am 1 Nacht
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
6
B
12. Jan. 2023
·
Aufenthalt am 2 Nächte
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Frühstück und Abendessen werden oft genossen, wobei viele die Qualität loben, aber Gäste berichten auch von langsamem Service und gelegentlichen Unstimmigkeiten beim Frühstück oder einer begrenzten Nachfüllung des Buffets.
Ähnliche Gästebewertungen
8
Paul Lloyd
17. März 2025
·
Aufenthalt am 2 Nächte
The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
6
Mark
22. Feb. 2025
·
Aufenthalt am 1 Nacht
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
8
Matt
3. Sept. 2025
·
Aufenthalt am 3 Nächte
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
10
James
8. Apr. 2025
·
Aufenthalt am 1 Nacht
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
6
Stephen
27. Aug. 2025
·
Aufenthalt am 1 Nacht
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
10
Ellie
23. März 2025
·
Aufenthalt am 1 Nacht
My friend and I visited for a relaxing break. It was the perfect escape from the hustle and bustle of daily life. The spa facilities were lovely, and there were a variety of treatments that left us feeling pampered. The staff were attentive and made sure every detail was taken care of, making our stay enjoyable. The following morning breakfast was hot and delicious, however it is only served until 9:30. We wanted a bit of a lazy morning as we were taking a break from school runs and we felt a little rushed, and not all items were available as we had picked the last slot. This didn't detract from our stay, but would prefer a 10am breakfast option. Overall the tranquil atmosphere and excellent service make this hotel a great option for anyone seeking some peace and indulgence. Highly recommended!"
My friend and I visited for a relaxing break. It was the perfect escape from the hustle and bustle of daily life. The spa facilities were lovely, and there were a variety of treatments that left us feeling pampered. The staff were attentive and made sure every detail was taken care of, making our stay enjoyable. The following morning breakfast was hot and delicious, however it is only served until 9:30. We wanted a bit of a lazy morning as we were taking a break from school runs and we felt a little rushed, and not all items were available as we had picked the last slot. This didn't detract from our stay, but would prefer a 10am breakfast option. Overall the tranquil atmosphere and excellent service make this hotel a great option for anyone seeking some peace and indulgence. Highly recommended!"
10
Paul
29. Apr. 2023
·
Aufenthalt am 1 Nacht
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
8
IAN
31. Juli 2025
·
Aufenthalt am 1 Nacht
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
10
Gillian
1. Mai 2025
·
Aufenthalt am 2 Nächte
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
8
Laurie
25. Apr. 2025
·
Aufenthalt am 1 Nacht
Cooked Breakfast was poor. Staff lovely. Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
Cooked Breakfast was poor. Staff lovely. Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
6
Phil
vor 3 Wochen
·
Aufenthalt am 1 Nacht
Ok experience. Expected more to be honest. Parts of spa need much needed maintenance…. and breakfast….. meats/yoghurts left out on an ambient table (not chilled) for entirety of service. Within guidelines, but does not ensure best quality. Went to spa, Stayed overnight, had breakfast and then went to spa again in morning (approx 8am). Bins not emptied from previous day, flavoured waters not filled up from previous day and general cleanliness of spa facilities not the best. Positive note: Evening meal very nice Probably wouldn’t return if I’m being completely honest.
Ok experience. Expected more to be honest. Parts of spa need much needed maintenance…. and breakfast….. meats/yoghurts left out on an ambient table (not chilled) for entirety of service. Within guidelines, but does not ensure best quality. Went to spa, Stayed overnight, had breakfast and then went to spa again in morning (approx 8am). Bins not emptied from previous day, flavoured waters not filled up from previous day and general cleanliness of spa facilities not the best. Positive note: Evening meal very nice Probably wouldn’t return if I’m being completely honest.
6
Debbie
1. Aug. 2026
·
Aufenthalt am 1 Nacht
Room was okay, but the curtains had lots of stains on and the TV was very small. Bathroom toilet seat was also stained with urine. Cooked breakfast was great with a good variety of choices. The buffet looked lovely but needed to be covered as there were flies all over it. Lovely lounge area and pool. Cocktails were expensive 2 for £22 and that was a special offer! Very busy hotel. Pool area was packed and all the loungers occupied. I prefer something a bit quieter personally, but okay if you don't mind it being busy. Was offered flip flops at check in which I accepted, unfortunately they were used, so I didn't wear them.
Room was okay, but the curtains had lots of stains on and the TV was very small. Bathroom toilet seat was also stained with urine. Cooked breakfast was great with a good variety of choices. The buffet looked lovely but needed to be covered as there were flies all over it. Lovely lounge area and pool. Cocktails were expensive 2 for £22 and that was a special offer! Very busy hotel. Pool area was packed and all the loungers occupied. I prefer something a bit quieter personally, but okay if you don't mind it being busy. Was offered flip flops at check in which I accepted, unfortunately they were used, so I didn't wear them.
8
Stacy
7. Juli 2026
·
Aufenthalt am 1 Nacht
Overall a good stay. Our room didn’t have air con, so very warm, and the toilet seat needed replacing. Not sure if there is a limit regarding the amount of people who use the spa, but it was very busy the day we visited.
Overall a good stay. Our room didn’t have air con, so very warm, and the toilet seat needed replacing. Not sure if there is a limit regarding the amount of people who use the spa, but it was very busy the day we visited.
10
Jill
14. Juni 2026
·
Aufenthalt am 2 Nächte
Staff were friendly and helpful. Breakfast was lovely. Outside area at spa good but we had good weather to really use it. Had a massage which was very relaxing. Overall the stay was excellent .
Staff were friendly and helpful. Breakfast was lovely. Outside area at spa good but we had good weather to really use it. Had a massage which was very relaxing. Overall the stay was excellent .
10
Susan
4. Juni 2026
·
Aufenthalt am 2 Nächte
The receptionist was so lovely and helpful, I enjoyed chatting to the new bar staff he was also lovely and the coffee was really good. I never sleep in hotels but I slept really well, it wasn’t noisy and the bed and pillows were very comfy.
The receptionist was so lovely and helpful, I enjoyed chatting to the new bar staff he was also lovely and the coffee was really good. I never sleep in hotels but I slept really well, it wasn’t noisy and the bed and pillows were very comfy.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 22:30
Vor 11:00
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Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-04: NO DATA
- 2026-09-05: NO DATA
- 2026-09-06: 185.42533583984374USD
- 2026-09-07: 224.01975161437989USD
- 2026-09-08: 186.85280730590821USD
- 2026-09-09: 187.41435030212403USD
- 2026-09-10: 199.8066633911133USD
- 2026-09-11: 266.171327041626USD
- 2026-09-12: NO DATA
- 2026-09-13: 202.3715930328369USD
- 2026-09-14: 189.26504800720215USD
- 2026-09-15: 190.01466989440917USD
- 2026-09-16: 238.98202726745606USD
- 2026-09-17: 256.7567318359375USD
- 2026-09-18: 259.4573022796631USD
- 2026-09-19: NO DATA
- 2026-09-20: 183.43796948242186USD
- 2026-09-21: 167.99570544128417USD
- 2026-09-22: 192.08362630310057USD
- 2026-09-23: 197.99066449584961USD
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 195.16207351989746USD
- 2026-09-28: 168.14075639038086USD
- 2026-09-29: 169.84479048461912USD
- 2026-09-30: 180.81927263488768USD
- 2026-10-01: 197.96037835388182USD
- 2026-10-02: 234.56230624084472USD
- 2026-10-03: NO DATA
- 2026-10-04: 175.25810608215332USD
- 2026-10-05: 190.7642917816162USD
- 2026-10-06: 177.56091616516113USD
- 2026-10-07: 170.03559849548338USD
- 2026-10-08: 177.24355851135255USD
- 2026-10-09: 242.99808665466307USD
- 2026-10-10: NO DATA
- 2026-10-11: 189.0251512817383USD
- 2026-10-12: 177.7808052520752USD
- 2026-10-13: 177.27361427307127USD
- 2026-10-14: 174.6923453552246USD
- 2026-10-15: 177.9307296295166USD
- 2026-10-16: 235.83168369140625USD
- 2026-10-17: NO DATA
- 2026-10-18: 180.81927263488768USD
- 2026-10-19: 176.4547542602539USD
- 2026-10-20: 176.0216925567627USD
- 2026-10-21: 175.38199749145508USD
- 2026-10-22: 181.7488037750244USD
- 2026-10-23: 232.63327925109863USD
- 2026-10-24: NO DATA
- 2026-10-25: 180.09963562316895USD
- 2026-10-26: 181.4389600616455USD
- 2026-10-27: 181.7488037750244USD
- 2026-10-28: 182.60606640319824USD
- 2026-10-29: 183.1181308105469USD
- 2026-10-30: 227.10604948120118USD
- 2026-10-31: NO DATA
- 2026-11-01: 177.0834974029541USD
- 2026-11-02: 182.16859203186036USD
- 2026-11-03: 178.49044730529786USD
- 2026-11-04: 179.55990786437988USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten und mobile Zahlungen; Bargeld wird nicht akzeptiert.
- Die mobilen Zahlungsoptionen umfassen: Google Pay und Apple Pay.
- Diese Unterkunft behält sich das Recht vor, für die Kreditkarte des Gastes vor der Anreise eine Vorab-Autorisierung durchzuführen.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
- Für Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dich dazu vor der Anreise mit diesem Hotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Kinder, die jünger als 18 Jahre sind, haben keinen Zutritt zu dieser Unterkunft, die nur für Erwachsene buchbar ist.
- Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Zimmerservice
Chemische Reinigung
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Sauna
Whirlpool/Jacuzzi
Dampfsauna
Massage
Spa & Wellness Center
Frühstück auf dem Zimmer
Nur für Erwachsene
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aktivitäten
Pool
Pool im Freien
Outdoor Fireplace
Gartenmöbel
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Dienstleistungen
Chemische Reinigung
Reinigung
Safe
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Lockers Available
Parkmöglichkeiten
Parkmöglichkeiten
Kostenfreies Parken
Ladestation für Elektroautos
Parking (Limited)
Parking Onsite
Internet
Kostenloses W-LAN