Name: Americas Best Value Inn - Azusa/Pasadena
Address: 433 South Azusa Avenue, Azusa, California, United States of America, Azusa, California, US
Price range: $85–$100 per night
Rating: 6.95

What guests think

Reviews of Americas Best Value Inn - Azusa/Pasadena describe a budget stay with mixed experiences: some guests found friendly staff, remodeled or spacious rooms, and convenient freeway access, while others reported significant cleanliness problems, maintenance issues, and occasional noise.

A recurring complaint is a mandatory $100 cash deposit at check-in, with several guests noting poor communication and difficulties obtaining receipts. Breakfast is consistently described as minimal—often just coffee, juice, and pastries—and multiple reviews say items were missing or the offering did not match advertising. Expect a basic, low-cost stay where value varies greatly by room and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are basic. Guests note an on-site pool and ample parking, and some reviews describe amenities as limited.

Related guest reviews

8

Heather

Apr 15, 2025

·

Stayed 3 nights

Our room appeared to have been recently remodeled, and instead of carpeting had a smooth floor of some type of composite, which was very practical and clean. The room was generously sized and well laid-out. For a property so near the freeway, it was quieter than anticipated. There's plenty of parking, the grounds are clean and well-kept, and the staff are pleasant. About the only minor drawback is that the breakfast options are limited (coffee, juice, pastries), but there are so many restaurants in the area that it isn't really an issue. The refrigerator in the room worked well and was slightly larger than average. Overall I'm quite happy with our stay, and would strongly recommend this hotel to anyone looking for a reasonably priced option.

6

Conway

May 22, 2023

·

Stayed 2 nights

No amenities at all. Coffee not available in room and front doors to lobby are locked until 7am

8

GARY

Apr 15, 2024

·

Stayed 3 nights

The property has seen better days. It was clean and well lit. Easy check-in and out. I've stayed in much worse places.

10

Koleatha

Oct 12, 2025

·

Stayed 2 nights

I dont have pets, the pool was available, I just did not get in it.

4

Elaine

Jun 18, 2023

·

Stayed 2 nights

What I didn't like: The floors are hardwood(or a reasonable facsimile)and after walking on them for just a few minutes barefoot the bottoms of my feet were BLACK! Internet was not good. Most of the time I couldn't get online at all and when I did it booted me off after pausing my usage for just a few minutes. No coffee in the room. Had to go to the office to get some. The arms of the one chair in the room were filthy. No microwave. Had to flip a light switch to turn on the refrigerator, which would have been okay if we had been told in advance. The one thing I did like was the bed and pillows. All in all it is a pretty dreary place. We would have moved except for the fact that we had already moved from another hotel that was worse!

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews report poor cleanliness, including mold, stained or burned bedding, hair and debris, foul odors, and even needles; others mention clean rooms and tidy grounds.

Related guest reviews

2

Juette

Nov 7, 2024

·

Stayed 3 nights

Was there 3 nights never cleaned the room never got any fresh towels horrible nasty dirty smells bad never will go back

2

Samantha

May 21, 2023

·

Stayed 1 night

It was horrible. Literally the dirtiest hotel I’ve ever had. There was stuff on the ceiling that no one cleaned, when we called to have someone come clean it so it wouldn’t leak on us they told us we had to do it. The room was so dirty that there was caked on dirt everywhere and cob webs. It was FILTHY

4

Thomas

Oct 21, 2024

·

Stayed 3 nights

Not a pleasant stay. I would have liked to relax 8n the big chair in the room, but it was too filthy. I’ve stayed in third world hotels that were nicer than this.

2

Keith

Oct 4, 2023

·

Stayed 1 night

I’m not a huge critic of the cleanliness of hotel rooms but The room I stayed in had a bunch of burn holes in the bedding from someone smoking (I had a non smoking room) and the smell was terrible worse than most public bathrooms… the room wasn’t swept properly a lot of small debris on the ground.

6

Michelle

Jul 16, 2025

·

Stayed 1 night

There were lots of gun shots 2 different times we stayed. Black mold was all over the bathroom and windows. Even if you prepay the rooms, there is a $100 cash deposit required for the remote and key cards.

8

JOANNA

Feb 22, 2025

·

Stayed 1 night

Shower and sink weren’t clean.

2

Tianna

Oct 8, 2024

·

Stayed 2 nights

Firstly, there’s a $100 CASH deposit that I wasn’t aware of through booking. It was refundable but still, I could have got something so much better. When I got there it was NOT like the pictures. The fridge didn’t work and was dirty. There was hair in the shower. It was awful! It’s a motel not an in. I took videos but I hated it so bad! I didn’t complain to the desk because I wanted to make sure I got my deposit back. The little breakfast area doesn’t look like the pictures. I don’t know where they got those pictures from but it is NOT accurate. I booked through Expedia so I recommend going to the hotel’s ACTUAL website and read the reviews! They were correct. I promise you.

2

Sandra

Feb 18, 2024

·

Stayed 1 night

There was a neddle behind refrigerator sofa was old dirty

4

Shane

Mar 10, 2024

·

Stayed 1 night

The worker at the front desk amazing super sweet, very kind and helpful but with that being said there was mold in the restroom parts of the tub were falling off I found a injection needle on the floor blood stains on the sheets dust all over the walls blood on the walls holes in the walls very much not safe nor kept up to date I regret staying there

4

Blake

Jan 4, 2023

·

Stayed 19,360 nights

The people are wonderful. The property desperately needs attention. No continental breakfast although it is advertised as having a breakfast. Our room was filthy. The wires for the smoke alarm were hanging from the ceiling (no smoke alarm), the molding around the bathroom mirror is falling off, the refrigerator wobbled all over, baseboard tiles in the bathroom had fallen off, the bedding has cigarette burns in it (non-smoking room). I knew it wasn’t a four star motel when we booked the room, but this isn’t even a one star. The only good point is the people. Friendly and personable. One reason we booked here was the description said it has a breakfast, but it doesn’t and the restaurant they advertise doesn’t serve breakfast (it’s a Chinese restaurant). You have to travel some distance to fine a breakfast restaurant unless you have a McMuffin every morning. So disappointed 😢.

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AI-generated summary based on recent guest reviews

Rooms

Room quality is mixed: some are updated, spacious, and quieter than expected, but others show wear and maintenance problems such as plumbing issues, damaged walls, and nonworking TVs/remotes, with noise levels varying by stay.

Related guest reviews

8

Heather

Apr 15, 2025

·

Stayed 3 nights

Our room appeared to have been recently remodeled, and instead of carpeting had a smooth floor of some type of composite, which was very practical and clean. The room was generously sized and well laid-out. For a property so near the freeway, it was quieter than anticipated. There's plenty of parking, the grounds are clean and well-kept, and the staff are pleasant. About the only minor drawback is that the breakfast options are limited (coffee, juice, pastries), but there are so many restaurants in the area that it isn't really an issue. The refrigerator in the room worked well and was slightly larger than average. Overall I'm quite happy with our stay, and would strongly recommend this hotel to anyone looking for a reasonably priced option.

6

Norma

Jan 2, 2024

·

Stayed 2 nights

Great place but tv did not work

8

James

Jul 13, 2024

·

Stayed 1 night

Everything was good but around midnight 2 females were loud outside couldn’t sleep for about an hour

4

Nadia

Apr 8, 2023

·

Stayed 1 night

I had to switch rooms because the shower was terrible, one line of water, the bed was dirty, there were random hairs in the bathtub, and in the bed, once I switched rooms it was a bit cleaner than the other but the shower still had the same problem, I used to stay with this company often but never again they have gone cheap.

4

Elaine

Jun 18, 2023

·

Stayed 2 nights

What I didn't like: The floors are hardwood(or a reasonable facsimile)and after walking on them for just a few minutes barefoot the bottoms of my feet were BLACK! Internet was not good. Most of the time I couldn't get online at all and when I did it booted me off after pausing my usage for just a few minutes. No coffee in the room. Had to go to the office to get some. The arms of the one chair in the room were filthy. No microwave. Had to flip a light switch to turn on the refrigerator, which would have been okay if we had been told in advance. The one thing I did like was the bed and pillows. All in all it is a pretty dreary place. We would have moved except for the fact that we had already moved from another hotel that was worse!

6

Sandra

Mar 3, 2024

·

Stayed 1 night

The staff were very nice but at night was very loud with other guest and the rain drain right in front of my room . I literally could not sleep at all .

10

Cynthia

Apr 29, 2025

·

Stayed 3 nights

I had a wonderful stay at this hotel! The staff were incredibly friendly and helpful, the room was clean and comfortable, and the location was perfect. Everything exceeded my expectations. I would definitely stay here again and highly recommend it to others.

8

Francine

May 7, 2024

·

Stayed 3 nights

It was very close to shopping and Azusa Pacific University. With a few cosmetic fixes it would be nicer. Simple things like tile fixes and covering old switch plates with a pretty plate.

8

Marlene

May 20, 2024

·

Stayed 2 nights

The room was decent aside from the aesthetic. There was a part of the wall that was missing and the sink was bs king up when the barely started running, but if you’re just using it for a place to sleep, it’s good.

6

Daylin

Aug 29, 2023

·

Stayed 1 night

I like that check out time and it was very quiet.

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Service

Service feedback is mixed—many found staff friendly and check-in smooth, but others reported poor customer service and a strictly enforced $100 cash deposit with unclear communication or no receipts.

Related guest reviews

2

Andrea

Oct 8, 2023

·

Stayed 1 night

Staff was unfriendly and very rude. Demanded 100.00 cash deposit to check in and would not issue a receipt . Room was very unkept and dirty. First room the air conditioning did not work. Would never stay here again.

6

Peggy

May 8, 2023

·

Stayed 1 night

The check-in process was frustrating. The need of a $100 cash deposit was not clearly stated and we knew nothing about it until check-in. Fortunately we had the cash with us. However, he refused to give me a receipt for the cash deposit. I was told it was because people would try to claim it twice, but there are better ways to deal with this.They could simply have people sign the information card saying they received a refund on their deposit. The room was adequate and clean, but we will not return.

10

Wanda

Jul 26, 2023

·

Stayed 3 nights

Property was clean. Staff very friendly and courteous.

10

WASIU

Oct 7, 2024

·

Stayed 4 nights

The staff are very helpful and professional.

2

Morgan

Jan 26, 2023

·

Stayed 1 night

Staff ver inattentive. Very difficult to check in or out... lobby is locked all the time.

10

Tracy

Mar 8, 2023

·

Stayed 2 nights

I love staying there. Everyone is very nice to me

10

Cynthia

Apr 29, 2025

·

Stayed 3 nights

I had a wonderful stay at this hotel! The staff were incredibly friendly and helpful, the room was clean and comfortable, and the location was perfect. Everything exceeded my expectations. I would definitely stay here again and highly recommend it to others.

2

Bob

Aug 13, 2024

·

Stayed 1 night

Customer service was terrible and over charged me 103.00 dollars for..I have no idea I never received a printed receipt. They said get it from expedia. They also charged .25 for half of a provided ice bucket of ice. Maybe 32 ozs. The Continental breakfast was sparse and limited. I had to give $100 cash deposit for tv controller. I do not advise staying here and shouldn’t even be available through Expedia Just an awful experience.

10

Robert

May 24, 2024

·

Stayed 1 night

Fast, friendly check in. Updated decor, very clean

10

Andrea

Aug 14, 2024

·

Stayed 1 night

I had a great time on my vacation.. The front desk service was amazing..

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AI-generated summary based on recent guest reviews

Location

Location is convenient for Azusa Pacific University and shopping and is near the freeway; several guests found it quiet, while a few reported nighttime noise or concerns like gunshots.

Related guest reviews

8

Heather

Apr 15, 2025

·

Stayed 3 nights

Our room appeared to have been recently remodeled, and instead of carpeting had a smooth floor of some type of composite, which was very practical and clean. The room was generously sized and well laid-out. For a property so near the freeway, it was quieter than anticipated. There's plenty of parking, the grounds are clean and well-kept, and the staff are pleasant. About the only minor drawback is that the breakfast options are limited (coffee, juice, pastries), but there are so many restaurants in the area that it isn't really an issue. The refrigerator in the room worked well and was slightly larger than average. Overall I'm quite happy with our stay, and would strongly recommend this hotel to anyone looking for a reasonably priced option.

8

James

Jul 13, 2024

·

Stayed 1 night

Everything was good but around midnight 2 females were loud outside couldn’t sleep for about an hour

10

Jacques

Apr 25, 2024

·

Stayed 1 night

In the mist, lying there all by itself is the America's Best Inn. It is safe, clean, quiet, affordable, and not to far from all of the major attractions. IE Disney, Magic Mountain, Hollywood, Universal Studios. A little, tucked away jewel.

6

Michelle

Jul 16, 2025

·

Stayed 1 night

There were lots of gun shots 2 different times we stayed. Black mold was all over the bathroom and windows. Even if you prepay the rooms, there is a $100 cash deposit required for the remote and key cards.

6

Sandra

Mar 3, 2024

·

Stayed 1 night

The staff were very nice but at night was very loud with other guest and the rain drain right in front of my room . I literally could not sleep at all .

10

Cynthia

Apr 29, 2025

·

Stayed 3 nights

I had a wonderful stay at this hotel! The staff were incredibly friendly and helpful, the room was clean and comfortable, and the location was perfect. Everything exceeded my expectations. I would definitely stay here again and highly recommend it to others.

8

Francine

May 7, 2024

·

Stayed 3 nights

It was very close to shopping and Azusa Pacific University. With a few cosmetic fixes it would be nicer. Simple things like tile fixes and covering old switch plates with a pretty plate.

6

Daylin

Aug 29, 2023

·

Stayed 1 night

I like that check out time and it was very quiet.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited—typically coffee, juice, and pastries—and multiple reviews say items were missing, watered down, or absent despite advertising.

Related guest reviews

8

Heather

Apr 15, 2025

·

Stayed 3 nights

Our room appeared to have been recently remodeled, and instead of carpeting had a smooth floor of some type of composite, which was very practical and clean. The room was generously sized and well laid-out. For a property so near the freeway, it was quieter than anticipated. There's plenty of parking, the grounds are clean and well-kept, and the staff are pleasant. About the only minor drawback is that the breakfast options are limited (coffee, juice, pastries), but there are so many restaurants in the area that it isn't really an issue. The refrigerator in the room worked well and was slightly larger than average. Overall I'm quite happy with our stay, and would strongly recommend this hotel to anyone looking for a reasonably priced option.

6

Antonio

Jul 28, 2023

·

Stayed 1 night

Advertises Morning breakfast, which really wasn’t much other than danishes coffee and juice

4

Malinda

Jul 20, 2023

·

Stayed 3 nights

For the breakfast 2 mornings there was nothing out for the Danishes or any juice or anything. Coffee was not anything like coffee.

6

Conway

May 22, 2023

·

Stayed 2 nights

No amenities at all. Coffee not available in room and front doors to lobby are locked until 7am

2

annet

Sep 6, 2023

·

Stayed 1 night

They offer free continental breakfast and it’s not just some bread and coffee juice that’s all. My son he juice and he said it was just water

4

Elaine

Jun 18, 2023

·

Stayed 2 nights

What I didn't like: The floors are hardwood(or a reasonable facsimile)and after walking on them for just a few minutes barefoot the bottoms of my feet were BLACK! Internet was not good. Most of the time I couldn't get online at all and when I did it booted me off after pausing my usage for just a few minutes. No coffee in the room. Had to go to the office to get some. The arms of the one chair in the room were filthy. No microwave. Had to flip a light switch to turn on the refrigerator, which would have been okay if we had been told in advance. The one thing I did like was the bed and pillows. All in all it is a pretty dreary place. We would have moved except for the fact that we had already moved from another hotel that was worse!

2

Tianna

Oct 8, 2024

·

Stayed 2 nights

Firstly, there’s a $100 CASH deposit that I wasn’t aware of through booking. It was refundable but still, I could have got something so much better. When I got there it was NOT like the pictures. The fridge didn’t work and was dirty. There was hair in the shower. It was awful! It’s a motel not an in. I took videos but I hated it so bad! I didn’t complain to the desk because I wanted to make sure I got my deposit back. The little breakfast area doesn’t look like the pictures. I don’t know where they got those pictures from but it is NOT accurate. I booked through Expedia so I recommend going to the hotel’s ACTUAL website and read the reviews! They were correct. I promise you.

2

Bob

Aug 13, 2024

·

Stayed 1 night

Customer service was terrible and over charged me 103.00 dollars for..I have no idea I never received a printed receipt. They said get it from expedia. They also charged .25 for half of a provided ice bucket of ice. Maybe 32 ozs. The Continental breakfast was sparse and limited. I had to give $100 cash deposit for tv controller. I do not advise staying here and shouldn’t even be available through Expedia Just an awful experience.

4

Blake

Jan 4, 2023

·

Stayed 19,360 nights

The people are wonderful. The property desperately needs attention. No continental breakfast although it is advertised as having a breakfast. Our room was filthy. The wires for the smoke alarm were hanging from the ceiling (no smoke alarm), the molding around the bathroom mirror is falling off, the refrigerator wobbled all over, baseboard tiles in the bathroom had fallen off, the bedding has cigarette burns in it (non-smoking room). I knew it wasn’t a four star motel when we booked the room, but this isn’t even a one star. The only good point is the people. Friendly and personable. One reason we booked here was the description said it has a breakfast, but it doesn’t and the restaurant they advertise doesn’t serve breakfast (it’s a Chinese restaurant). You have to travel some distance to fine a breakfast restaurant unless you have a McMuffin every morning. So disappointed 😢.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$81
February	$85
March	$86
April	$92
May	$87
June	$82
July	$88
August	$95
September	$90
October	$86
November	$81
December	$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $89	15 $86	16 $88	17 $85	18 $97	19 $95
20 $85	21 $85	22 $86	23 $86	24 $89	25 $98	26 $95
27 $85	28 $89	29 $88	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $98	3 $96
4 $86	5 $88	6 $86	7 $88	8 $88	9 $98	10 $96
11 $88	12 $88	13 $86	14 $86	15 $89	16 $100	17 $99
18 $90	19 $86	20 $90	21 $86	22 $86	23 $99	24 $96
25 $90	26 $90	27 $89	28 $89	29 $90	30 $96	31 $99

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Room, 1 King Bed

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Smoking

Room, 1 King Bed, Smoking

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Americas Best Value Inn - Azusa/Pasadena

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Prices for upcoming dates