Hotel Indigo London Hyde Park Paddington by IHG
329 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
329 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Hotel Indigo London Hyde Park Paddington by IHG, les prix par nuit s'élèvent en moyenne à 183 $US pendant le mois le moins cher (janvier) et à 329 $US pendant le mois le plus cher (septembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 183 $US |
| février | 207 $US |
| mars | 223 $US |
| avril | 243 $US |
| mai | 290 $US |
| juin | 312 $US |
| juillet | 294 $US |
| août | 213 $US |
| septembre | 329 $US |
| octobre | 299 $US |
| novembre | 296 $US |
| décembre | 296 $US |
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sept. · 329 $US
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Le plus cher : septembre (env. 329 $US)
Le moins cher : janvier (env. 183 $US)
À propos de cet établissement
La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une salle de fitness ouverte 24 h/24, ou admirez la vue qui vous est offerte depuis une terrasse et un jardin. Parmi les services e...
Équipements
La détente avant tout ! Profitez des nombreuses options de loisirs disponibles dans l'hébergement, notamment une salle de fitness ouverte 24 h/24, ou admirez la vue qui vous est offerte depuis une terrasse et un jardin. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une télévision dans l'espace commun.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service d'arrivée express et un service de départ express.
Repas
De délicieuses spécialités Cuisine italienne vous attendent à Bella Italia Paddington, un restaurant avec terrasse qui offre une sympathique vue sur le jardin et qui abrite un bar, un bar / salon, parfait pour prendre un verre avant le dîner. Si vous préférez une soirée cocooning, un service d'étage (horaires limités) est à votre disposition. Un petit déjeuner complet est servi en semaine de 06 h 30 à 10 h 30 et le week-end de 07 h 00 à 11 h 00 (en supplément).
Chambres
Avec une décoration personnalisée, les 64 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une tablette numérique. Une télévision à écran plat 42 pouces avec chaînes numériques assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette de luxe. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
Hotel Indigo London Hyde Park Paddington by IHG est la solution idéale pour un séjour en plein cœur de Londres, à moins de 10 minutes de marche de Hyde Park et Kensington Gardens. Cet hôtel se trouve à 1,2 km de Oxford Street et à 1,3 km de Marble Arch.
À proximité
Hyde Park(0.3 miles)
Kensington Gardens(0.3 miles)
Centre d'affaires Paddington Central(0.4 miles)
Oxford Street(0.8 miles)
Marble Arch(0.8 miles)
Park Lane (rue)(0.8 miles)
Queensway(0.9 miles)
Baker Street(1 miles)
Kensington High Street(1.1 miles)
Kensington Palace(1.1 miles)
Musée de cire Madame Tussauds(1.1 miles)
Selfridges (grand magasin)(1.1 miles)
Royal Albert Hall(1.1 miles)
Grosvenor Square(1.2 miles)
Regent's Park(1.2 miles)
Aéroport de Londres London City (LCY)(12.6 miles)
Aéroport de Londres Heathrow (LHR)(16.3 miles)
Aéroport de Londres Gatwick (LGW)(58.4 miles)
Aéroport de Londres Luton (LTN)(32.9 miles)
Aéroport de Farnborough (FAB)(38.6 miles)
Parking
Navette aéroport
Restaurant
Centre d'affaires
Service en chambre
Organisation d'excursions
Emplacement
16 London Street, Paddington, Paddington, Londres, Angleterre, Royaume-Uni
Hyde Park (0.3 miles)
Kensington Gardens (0.3 miles)
Centre d'affaires Paddington Central (0.4 miles)
Oxford Street (0.8 miles)
Marble Arch (0.8 miles)
Park Lane (rue) (0.8 miles)
Avis des voyageurs
7.9
Bien
Basé sur 1 002 avis vérifiés
Qui séjourne ici ?
Affaires
36%
Couples
36%
Familles
9%
Groupes
8%
Solo
9%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
L'hôtel Indigo London Hyde Park Paddington by IHG reçoit de nombreux éloges pour son excellent emplacement à Paddington et son personnel accueillant, mais les commentaires soulignent fréquemment le côté compact des chambres et quelques lacunes occasionnelles dans le service, notamment des surréservations, des erreurs d'attribution de chambre, ainsi que des problèmes d'entretien ou de température.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
L'hôtel Indigo London Hyde Park Paddington by IHG reçoit de nombreux éloges pour son excellent emplacement à Paddington et son personnel accueillant, mais les commentaires soulignent fréquemment le côté compact des chambres et quelques lacunes occasionnelles dans le service, notamment des surréservations, des erreurs d'attribution de chambre, ainsi que des problèmes d'entretien ou de température.
Le petit déjeuner et le restaurant attenant sont souvent appréciés pour leur goût et leur variété, bien que l'espace puisse parfois être bondé et que les commandes soient occasionnellement erronées. La propreté est généralement bonne, mais certains commentaires mentionnent des équipements usés, des odeurs persistantes et des salles de bains nécessitant un entretien. Il est idéal comme base pratique pour un court séjour en ville.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Un café/restaurant attenant propose des petits déjeuners et des repas et est généralement apprécié. L'espace lounge est minimal et les commentaires notent l'absence de bar sur place.
Avis de voyageur à ce sujet
10
Janis
14 janv. 2024
·
A séjourné 1 nuit
We really enjoyed our stay at Hotel Indigo. It is very conveniently situated for Paddington Station and surrounded by many places to eat and drink. We particularly enjoyed the breakfast included in our offer.
We really enjoyed our stay at Hotel Indigo. It is very conveniently situated for Paddington Station and surrounded by many places to eat and drink. We particularly enjoyed the breakfast included in our offer.
6
robert
20 sept. 2024
·
A séjourné 1 nuit
This is a convenient hotel to Paddington Station. Typical mid-tier hotel, with a very small lobby. Coffee shop/restaurant attached. No working or lounging space. It seems pretty pricey, I guess based on the location. I've stayed twice for the convenience and, meh, it's a hotel. Not much light in the rooms. Beds are comfortable and the AC works well, as that is sometimes in doubt in the UK.
This is a convenient hotel to Paddington Station. Typical mid-tier hotel, with a very small lobby. Coffee shop/restaurant attached. No working or lounging space. It seems pretty pricey, I guess based on the location. I've stayed twice for the convenience and, meh, it's a hotel. Not much light in the rooms. Beds are comfortable and the AC works well, as that is sometimes in doubt in the UK.
8
Anne
25 janv. 2023
·
A séjourné 3 nuits
Hotel was really nice….just disappointed because we had an early start on the last day & asked if they could do up a breakfast box for us, seeing as we had prepaid breakfast…..the day manager told us that the night manager had to organise it & when we asked the night manager, he said that he couldn’t do it….so we got nothing….😒
Hotel was really nice….just disappointed because we had an early start on the last day & asked if they could do up a breakfast box for us, seeing as we had prepaid breakfast…..the day manager told us that the night manager had to organise it & when we asked the night manager, he said that he couldn’t do it….so we got nothing….😒
10
Hans
15 nov. 2024
·
A séjourné 4 nuits
Perfect location and very friendly and accommodating. We loved it. Breakfast place connected to hotel. From English breakfast to continental. Great stay.
Perfect location and very friendly and accommodating. We loved it. Breakfast place connected to hotel. From English breakfast to continental. Great stay.
6
Dan
13 févr. 2023
·
A séjourné 2 nuits
Ive stayed at a number of Hotel Indigos and unfortunately i dont think this one is in keeping with the brand. The design felt half hearted, the rooms are absolutely tiny, and the air conditioning is really inappropriate and the rooms end up like a sweatbox. The restaurant is the Bella Italia next door, but its so cramped in there breakfast wasnt exactly relaxing. It was clean, and the staff were helpful, but they are let down by what the hotel offers.
Ive stayed at a number of Hotel Indigos and unfortunately i dont think this one is in keeping with the brand. The design felt half hearted, the rooms are absolutely tiny, and the air conditioning is really inappropriate and the rooms end up like a sweatbox. The restaurant is the Bella Italia next door, but its so cramped in there breakfast wasnt exactly relaxing. It was clean, and the staff were helpful, but they are let down by what the hotel offers.
10
Sharon
19 déc. 2023
·
A séjourné 5 nuits
This was an excellent location, so close to transportation and several different types of restaurants. The restaurant at the hotel deserves a round of applause. Their food was delicious and they always went out of their way to make sure you were satisfied. So accommodating and all so pleasant. Our hotel room was a twin and quite a fair size for a London hotel. Exactly like the picture on their website. Will definitely stay there again.
This was an excellent location, so close to transportation and several different types of restaurants. The restaurant at the hotel deserves a round of applause. Their food was delicious and they always went out of their way to make sure you were satisfied. So accommodating and all so pleasant. Our hotel room was a twin and quite a fair size for a London hotel. Exactly like the picture on their website. Will definitely stay there again.
10
Laurie
29 avr. 2025
·
A séjourné 2 nuits
Location (5 min walk to Paddington station which means fast train to Heathrow and easy access to Tube) was great. Very small room but good, hot, modern shower. Great breakfast served in cute downstairs cafe. Walkable to Kensington Gardens. No bar at premises but at least 4 pubs just outside the door. Good dining options very close.
Location (5 min walk to Paddington station which means fast train to Heathrow and easy access to Tube) was great. Very small room but good, hot, modern shower. Great breakfast served in cute downstairs cafe. Walkable to Kensington Gardens. No bar at premises but at least 4 pubs just outside the door. Good dining options very close.
8
Margareth
16 janv. 2025
·
A séjourné 2 nuits
Excellent breakfast. Non existing lounge, I rather miss that. Room a bit tiny.
Excellent breakfast. Non existing lounge, I rather miss that. Room a bit tiny.
8
åke
19 nov. 2024
·
A séjourné 2 nuits
Small room. Good breakfast. Nice location.
Small room. Good breakfast. Nice location.
8
Maria
3 mars 2025
·
A séjourné 2 nuits
Staff was very pleasant and welcoming. Breakfast was well sorted and plenty. Rooms are small but well appointed and clean. Within walking distance to paddington station and tube with plenty of food options and shops in the immediate area. We dinned at hotel restaurant one evening and all parties were pleased with pasta options ordered and service.
Staff was very pleasant and welcoming. Breakfast was well sorted and plenty. Rooms are small but well appointed and clean. Within walking distance to paddington station and tube with plenty of food options and shops in the immediate area. We dinned at hotel restaurant one evening and all parties were pleased with pasta options ordered and service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients trouvent les chambres et les espaces communs propres, mais d'autres signalent des équipements usés, des odeurs persistantes et des salles de bains nécessitant une attention particulière.
Avis de voyageur à ce sujet
4
Izaskun
14 mai 2024
·
A séjourné 2 nuits
I booked a room with outdoor space, in this case a patio; the patio came with many extras, such as cockroaches, wood lice, pigeon poo and the kitchens smoke extractor . The cockroaches eventually moved in, we had one in the toilet this morning
I booked a room with outdoor space, in this case a patio; the patio came with many extras, such as cockroaches, wood lice, pigeon poo and the kitchens smoke extractor . The cockroaches eventually moved in, we had one in the toilet this morning
10
Heidi
18 mars 2024
·
A séjourné 1 nuit
Convenient to Paddington. Very clean. Nice hot shower with robe. Room is small but has everything you need. Staff were courteous and helpful
Convenient to Paddington. Very clean. Nice hot shower with robe. Room is small but has everything you need. Staff were courteous and helpful
10
Claire
27 févr. 2024
·
A séjourné 1 nuit
Impeccably clean rooms. All the amenities needed for business. Clean, comfortable & amazing water pressure in shower. -+ Amazingly nice and accommodating staff.
Impeccably clean rooms. All the amenities needed for business. Clean, comfortable & amazing water pressure in shower. -+ Amazingly nice and accommodating staff.
10
Kelly
23 août 2024
·
A séjourné 2 nuits
Great location just around the corner from Paddington station. The twin room I shared with my daughter was on the first floor with a view to the front of the building. It was a lovely clean room with plenty of space. The beds extremely comfortable. The hotel was clean and staff were warm/ welcoming and very professional. Would definitely stay here again
Great location just around the corner from Paddington station. The twin room I shared with my daughter was on the first floor with a view to the front of the building. It was a lovely clean room with plenty of space. The beds extremely comfortable. The hotel was clean and staff were warm/ welcoming and very professional. Would definitely stay here again
4
Scott
15 juin 2025
·
A séjourné 2 nuits
We have stayed in many 4 Star properties and this is NOT a 4 Star property. The ONLY benefit to staying here is the proximity to Paddington station. We stayed in a standard king room- the bed is not an American King- more like a double. I question if it wasn’t actually a double room, but as we were too tired by the time we checked in, we lived with it. The room was dirty- there was dust everywhere- the shower door was stained with soap scum, the rugs felt gritty under bare feet, and it smelled bad- kind of a dank, musty smell. The decor displayed online was no where to be seen- the wallpaper was peeling off of the wall- end tables stained. The bed was horribly uncomfortable. The check in took a ridiculously long time- there were no bellmen or staff to help with luggage. I would say staying here is a half step up or equivocal to staying in a holiday inn. I expect cleanliness and elevated service- this was not it.
We have stayed in many 4 Star properties and this is NOT a 4 Star property. The ONLY benefit to staying here is the proximity to Paddington station. We stayed in a standard king room- the bed is not an American King- more like a double. I question if it wasn’t actually a double room, but as we were too tired by the time we checked in, we lived with it. The room was dirty- there was dust everywhere- the shower door was stained with soap scum, the rugs felt gritty under bare feet, and it smelled bad- kind of a dank, musty smell. The decor displayed online was no where to be seen- the wallpaper was peeling off of the wall- end tables stained. The bed was horribly uncomfortable. The check in took a ridiculously long time- there were no bellmen or staff to help with luggage. I would say staying here is a half step up or equivocal to staying in a holiday inn. I expect cleanliness and elevated service- this was not it.
10
Geoff
31 août 2024
·
A séjourné 5 nuits
Very clean hotel with attached restaurant. Would stay there again
Very clean hotel with attached restaurant. Would stay there again
4
Mary
4 juil. 2023
·
A séjourné 1 nuit
The room smelled of cigarette smoke although the room was supposedly a non-smoking room and the front desk claimed the hotel was a non-smoking hotel. The solution was to open the door to the balcony. The air-conditioning was not on, presumably because it was noisy. There was no room service menu in the room and when i went down and asked the front desk for one just before 9.30pm, they omitted to say that orders were not possible since the restaurant wasn't taking orders any longer. So when i returned 15-20 minutes later to the front desk - well before 10 pm - it was not possible to order food. The phone in the room was in operating. The bedroom was tiny, but the bathroom was ok however.
The room smelled of cigarette smoke although the room was supposedly a non-smoking room and the front desk claimed the hotel was a non-smoking hotel. The solution was to open the door to the balcony. The air-conditioning was not on, presumably because it was noisy. There was no room service menu in the room and when i went down and asked the front desk for one just before 9.30pm, they omitted to say that orders were not possible since the restaurant wasn't taking orders any longer. So when i returned 15-20 minutes later to the front desk - well before 10 pm - it was not possible to order food. The phone in the room was in operating. The bedroom was tiny, but the bathroom was ok however.
8
Ray
1 juin 2025
·
A séjourné 4 nuits
A Nice Hotel in a Wonderful location just down the street from Paddington train station. It’s an upscale neighborhood with great Pubs & restaurants. Our room was small but clean and updated. The windows didn’t open and the bathroom shower was rather small but overall we had a comfortable stay at Hotel Indigo
A Nice Hotel in a Wonderful location just down the street from Paddington train station. It’s an upscale neighborhood with great Pubs & restaurants. Our room was small but clean and updated. The windows didn’t open and the bathroom shower was rather small but overall we had a comfortable stay at Hotel Indigo
8
Shelly
12 nov. 2025
·
A séjourné 2 nuits
Very tiny room but clean. No where to plug in a blowdryer where you could use a mirror.
Very tiny room but clean. No where to plug in a blowdryer where you could use a mirror.
6
Catherine
8 févr. 2024
·
A séjourné 1 nuit
The decor was pleasant, the towels, robes and slippers were clean and soft. The room was cosy and the television hood. However the room was not spotless and very noisy. I didn’t sleep well as a result. The receptionist tried to charge me for my stay when I had prepaid and didn’t apologise. The porridge was inadequate, a cheap plastic pot. Considering the cost of a nights stay, I was very disappointed. I won’t be staying here again.
The decor was pleasant, the towels, robes and slippers were clean and soft. The room was cosy and the television hood. However the room was not spotless and very noisy. I didn’t sleep well as a result. The receptionist tried to charge me for my stay when I had prepaid and didn’t apologise. The porridge was inadequate, a cheap plastic pot. Considering the cost of a nights stay, I was very disappointed. I won’t be staying here again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement compactes et bien équipées, avec des touches modernes dans certaines. Plusieurs commentaires mentionnent des chambres au sous-sol ou sans fenêtres, du bruit et une climatisation ou une température incohérentes ; certaines tailles de lit ou attributions ne correspondaient pas aux réservations.
Avis de voyageur à ce sujet
8
Charles
11 mai 2024
·
A séjourné 2 nuits
Hotel was ok. We had electrical issues which were never resolved despite several requests. Clean and convenient to most places including train station to Heathrow. We were in a basement room which was not quiet at all. Not sure I would stay here again.
Hotel was ok. We had electrical issues which were never resolved despite several requests. Clean and convenient to most places including train station to Heathrow. We were in a basement room which was not quiet at all. Not sure I would stay here again.
10
Lisa
23 juin 2025
·
A séjourné 1 nuit
Great little hotel, hidden away a stone's throw from Paddington. A nice little park opposite the hotel to sit in and 10 mins walk to Hyde Park. Great location, quiet yet close to amenities and tube/station. Nicely presented, modern hotel. Nice modern room, small but had everything you needed. Loved that they still had a kettle option as well as coffee machine and pods. A fridge in the room with free water cartons and glass bottle of milk - no plastic!
Great little hotel, hidden away a stone's throw from Paddington. A nice little park opposite the hotel to sit in and 10 mins walk to Hyde Park. Great location, quiet yet close to amenities and tube/station. Nicely presented, modern hotel. Nice modern room, small but had everything you needed. Loved that they still had a kettle option as well as coffee machine and pods. A fridge in the room with free water cartons and glass bottle of milk - no plastic!
4
Ranyel
17 juin 2025
·
A séjourné 3 nuits
Conveniently located close to London Paddington station. Rooms are clean but despite that, the property conditions seem to be going downhill. Most notable is the air conditioning seems to be hit and miss as the non-park facing rooms heat up like an oven during summer
Conveniently located close to London Paddington station. Rooms are clean but despite that, the property conditions seem to be going downhill. Most notable is the air conditioning seems to be hit and miss as the non-park facing rooms heat up like an oven during summer
6
Michael
7 oct. 2024
·
A séjourné 1 nuit
Basic hotel with a tiny room. Good location for the station.
Basic hotel with a tiny room. Good location for the station.
8
Erika
22 août 2024
·
A séjourné 1 nuit
The hotel is in a great location, it is spic and span clean, the attached restaurant is AMAZINGLY TASTY!!! The staff was pleasant. That said, I would not go back, nor can I recommend it. Upon check in we were informed that we (two people, one of whom is 6'4" or 1.93 meters tall) had requested a twin bed, but they were going to give us a king bed. Now, I have an email confirming my selection of a king bed. I was charged for a king bed. What we got was a bed that measured (yes we double checked) 135cm x 190cm (roughly 4.5' x 6'). THAT is a European DOUBLE bed, NOT a king sized bed. When we commented on it we were told, correctly, that European bed sizes are smaller than USA's. Yes, we said, we know, but this bed did not meet the measurements of a European king- we checked those specifications before we booked the room. Our staff member, a lovely woman named Maty, told us with a straight face that this was THEIR definition of a king size. They had another king, an elite king, and that one was bigger. Look, the primary reason for a hotel is a safe, clean place to sleep. My boyfriend couldn't sleep. He was longer than the bed. If we need to pay for and book a bigger bed- no problem, but we need to know what we are getting. Don't tell me that I am getting a king, then slip me a double. And WHY would you say I requested a twin???
The hotel is in a great location, it is spic and span clean, the attached restaurant is AMAZINGLY TASTY!!! The staff was pleasant. That said, I would not go back, nor can I recommend it. Upon check in we were informed that we (two people, one of whom is 6'4" or 1.93 meters tall) had requested a twin bed, but they were going to give us a king bed. Now, I have an email confirming my selection of a king bed. I was charged for a king bed. What we got was a bed that measured (yes we double checked) 135cm x 190cm (roughly 4.5' x 6'). THAT is a European DOUBLE bed, NOT a king sized bed. When we commented on it we were told, correctly, that European bed sizes are smaller than USA's. Yes, we said, we know, but this bed did not meet the measurements of a European king- we checked those specifications before we booked the room. Our staff member, a lovely woman named Maty, told us with a straight face that this was THEIR definition of a king size. They had another king, an elite king, and that one was bigger. Look, the primary reason for a hotel is a safe, clean place to sleep. My boyfriend couldn't sleep. He was longer than the bed. If we need to pay for and book a bigger bed- no problem, but we need to know what we are getting. Don't tell me that I am getting a king, then slip me a double. And WHY would you say I requested a twin???
8
Melanie
18 juin 2023
·
A séjourné 2 nuits
Fantastic location, but the rooms were definitely small and cramped. Other than that, had a comfortable stay
Fantastic location, but the rooms were definitely small and cramped. Other than that, had a comfortable stay
8
Ray
1 juin 2025
·
A séjourné 4 nuits
A Nice Hotel in a Wonderful location just down the street from Paddington train station. It’s an upscale neighborhood with great Pubs & restaurants. Our room was small but clean and updated. The windows didn’t open and the bathroom shower was rather small but overall we had a comfortable stay at Hotel Indigo
A Nice Hotel in a Wonderful location just down the street from Paddington train station. It’s an upscale neighborhood with great Pubs & restaurants. Our room was small but clean and updated. The windows didn’t open and the bathroom shower was rather small but overall we had a comfortable stay at Hotel Indigo
4
Genevieve
27 janv. 2025
·
A séjourné 1 nuit
Room was supposed to have a balcony, but the balcony was unusable and unsafe. Room was noisy, had a terrible sleep. Staff messed up my taxi request causing me to be late. Hotel was worn and unpleasant.
Room was supposed to have a balcony, but the balcony was unusable and unsafe. Room was noisy, had a terrible sleep. Staff messed up my taxi request causing me to be late. Hotel was worn and unpleasant.
10
David
27 août 2024
·
A séjourné 1 nuit
Great small hotel very close (a three minute walk) to Paddington station and Heathrow express. Surprisingly spacious room, very well appointed with modern furnishings, fittings and decor., Very clean and tidy, Painless check in and out with friendly staff. all in all, highly recommended. I will stay here again.
Great small hotel very close (a three minute walk) to Paddington station and Heathrow express. Surprisingly spacious room, very well appointed with modern furnishings, fittings and decor., Very clean and tidy, Painless check in and out with friendly staff. all in all, highly recommended. I will stay here again.
6
DELIA
14 mai 2024
·
A séjourné 4 nuits
When we checked in, we were given a room on the fifth floor, which is actually their lower level (basement). I requested another room. The bathroom was small, with no place to hang towels. There was a towel warmer right next to the shower door, and we had to be careful when getting out, as it was constantly on and hot.
When we checked in, we were given a room on the fifth floor, which is actually their lower level (basement). I requested another room. The bathroom was small, with no place to hang towels. There was a towel warmer right next to the shower door, and we had to be careful when getting out, as it was constantly on and hot.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment salué pour son amabilité et sa serviabilité. Cependant, les plaintes récurrentes concernent les surréservations ou les transferts vers des hôtels affiliés, une réception lente ou inopérante, des erreurs dans la préparation des chambres et un suivi insuffisant.
Avis de voyageur à ce sujet
10
Adrian
19 mai 2025
·
A séjourné 6 nuits
Great location for all the tourist sites staff are very accommodating
Great location for all the tourist sites staff are very accommodating
4
Shelby
23 juin 2023
·
A séjourné 2 nuits
I booked two superior king rooms based in a review of the Hotel Indigo Paddington based on a review from The Points Guy. Upon check in we were informed that our rooms had a maintenance issue and we were escorted to the property’s sister hotel, Mercure, through a connecting hallway. Our rooms in the Mercure were standard king rooms and when I checked the rate and pictures through Expedia, far inferior to the rooms we had booked at Indigo. I mentioned this to staff in both hotels and they assured me the rooms were the same. I have photos of the inferior room and they are nearly identical to the standard room at the Mercure. I have reached out to hotel staff for a price correction and have yet to hear back. Based on this issue and depending on the resolution offered, I will likely contact The Points Guy to offer my tales of caution to other travelers. Buyer beware that this property may bait and switch you!
I booked two superior king rooms based in a review of the Hotel Indigo Paddington based on a review from The Points Guy. Upon check in we were informed that our rooms had a maintenance issue and we were escorted to the property’s sister hotel, Mercure, through a connecting hallway. Our rooms in the Mercure were standard king rooms and when I checked the rate and pictures through Expedia, far inferior to the rooms we had booked at Indigo. I mentioned this to staff in both hotels and they assured me the rooms were the same. I have photos of the inferior room and they are nearly identical to the standard room at the Mercure. I have reached out to hotel staff for a price correction and have yet to hear back. Based on this issue and depending on the resolution offered, I will likely contact The Points Guy to offer my tales of caution to other travelers. Buyer beware that this property may bait and switch you!
2
Irene
6 nov. 2023
·
A séjourné 3 nuits
We did an advanced full payment for a premium room for 4 nights. Due to flight delay, we arrived at 11:45pm. Reception staff said the room was under maintenance and that another room had been booked in a sister hotel. I then scrolled through past comments in Expedia and realised all customers were given the same excuse. I asked to speak to a manager for refund. They said there was no manager, and I had to call a reservation hotline the next morning to handle it myself. After an hour, they sent us to Ceasar hotel at 1am. Reception said Indigo didn't reserve a room for us, and they always sent last minute guests to them. At one time, Ceasar was full when the guests arrived, and they actually took up the mess by helping guests to find another hotel. Luckily, Expedia has a 24 hour live chat with real CS. The kind CS was Babbli. He's so empathetic that he offered to help with the refund so I could book another hotel. So be careful when you book the premium room. By the way, they sent customers to a standard room with a cheaper price too.
We did an advanced full payment for a premium room for 4 nights. Due to flight delay, we arrived at 11:45pm. Reception staff said the room was under maintenance and that another room had been booked in a sister hotel. I then scrolled through past comments in Expedia and realised all customers were given the same excuse. I asked to speak to a manager for refund. They said there was no manager, and I had to call a reservation hotline the next morning to handle it myself. After an hour, they sent us to Ceasar hotel at 1am. Reception said Indigo didn't reserve a room for us, and they always sent last minute guests to them. At one time, Ceasar was full when the guests arrived, and they actually took up the mess by helping guests to find another hotel. Luckily, Expedia has a 24 hour live chat with real CS. The kind CS was Babbli. He's so empathetic that he offered to help with the refund so I could book another hotel. So be careful when you book the premium room. By the way, they sent customers to a standard room with a cheaper price too.
10
Christer
21 oct. 2025
·
A séjourné 3 nuits
I misunderstood the term "city view" when I ordered my room, and even though the mistake was on my part, Shah and Lessie in the reception upgraded my room free of charge and gave me free breakfast. The excellent service I recieved from these two is the main reason i will probably book my room at the Hotel Indigo the next time I travel to London.
I misunderstood the term "city view" when I ordered my room, and even though the mistake was on my part, Shah and Lessie in the reception upgraded my room free of charge and gave me free breakfast. The excellent service I recieved from these two is the main reason i will probably book my room at the Hotel Indigo the next time I travel to London.
2
Rob
10 juil. 2024
·
A séjourné 2 nuits
To say we were dissapointed, is an understatement! We arrived at the hotel at 8:30PM only to be told, we didn't have a room. It later transpired that there was a room but it wouldn't be available until 10pm. We went for dinner, returning to the hotel at 10:30pm only to be told that that there was in fact no room for us. We were then transferred to a neighbouring hotel to a room that was tiny and really wasn't suitable for two people sharing. I would like to know how to make a complaint.
To say we were dissapointed, is an understatement! We arrived at the hotel at 8:30PM only to be told, we didn't have a room. It later transpired that there was a room but it wouldn't be available until 10pm. We went for dinner, returning to the hotel at 10:30pm only to be told that that there was in fact no room for us. We were then transferred to a neighbouring hotel to a room that was tiny and really wasn't suitable for two people sharing. I would like to know how to make a complaint.
10
Robert
20 nov. 2024
·
A séjourné 3 nuits
Senior Team Member Shah was extremely helpful and understanding.
Senior Team Member Shah was extremely helpful and understanding.
10
Stuart
4 févr. 2024
·
A séjourné 1 nuit
Smooth friendly check in - room available a little earlier than we expected . Good room - excellent shower and bathroom .
Smooth friendly check in - room available a little earlier than we expected . Good room - excellent shower and bathroom .
2
Richard
31 mai 2025
·
A séjourné 1 nuit
We turned up Hotel Indigo at 5pm after a long flight from the states. After being checked in for 10 minutes we asked if there was a problem. We were told that at this point they didn’t have a room for us and they were looking at getting us a room at the next hotel! After a 45 minute wait, we finally got a room in the Mercure. The room was so tiny, it was along a narrow corridor on the fifth floor. The room was so small that we could barely get our luggage in and the blind didn’t fit properly so at 4.30 am the sun was shining right onto the bed. Our nights sleep was awful. Not what we booked and not what we expected. We were not offered any compensation, a very different level of service from the service we received in America.
We turned up Hotel Indigo at 5pm after a long flight from the states. After being checked in for 10 minutes we asked if there was a problem. We were told that at this point they didn’t have a room for us and they were looking at getting us a room at the next hotel! After a 45 minute wait, we finally got a room in the Mercure. The room was so tiny, it was along a narrow corridor on the fifth floor. The room was so small that we could barely get our luggage in and the blind didn’t fit properly so at 4.30 am the sun was shining right onto the bed. Our nights sleep was awful. Not what we booked and not what we expected. We were not offered any compensation, a very different level of service from the service we received in America.
2
David
17 sept. 2023
·
A séjourné 1 nuit
My check in time was confirmed as 1500 but my room was not ready until 1615, leaving me waiting around. I am entitled to a guaranteed late checkout as an IHG Gold Elite member but I was told by front desk staff this may not be possible. 3 times my room was entered the following morning starting at 8:15am by staff, twice without knocking. Manager stated he would look into my concerns and email me but almost a week later, no such email has been received. Unacceptable for a 499GBP/night hotel. Would absolutely not recommend.
My check in time was confirmed as 1500 but my room was not ready until 1615, leaving me waiting around. I am entitled to a guaranteed late checkout as an IHG Gold Elite member but I was told by front desk staff this may not be possible. 3 times my room was entered the following morning starting at 8:15am by staff, twice without knocking. Manager stated he would look into my concerns and email me but almost a week later, no such email has been received. Unacceptable for a 499GBP/night hotel. Would absolutely not recommend.
10
Caroline
23 nov. 2024
·
A séjourné 1 nuit
Wonderful staff especially Shah on the front desk 👍
Wonderful staff especially Shah on the front desk 👍
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Excellent pour la gare de Paddington, l'Heathrow Express et le métro ; accessible à pied à Hyde Park et entouré de restaurants et de pubs. Certains soulignent que le quartier immédiat est animé.
Avis de voyageur à ce sujet
10
Kyle
29 sept. 2024
·
A séjourné 1 nuit
Great stay right off of Hyde park and the Paddington station
Great stay right off of Hyde park and the Paddington station
10
Jennifer
28 août 2025
·
A séjourné 1 nuit
Short stay but loved the hotel. Completely surrounded by restaurants and vibrant neighborhood. Very convenient to rail travel. Breakfast was great.
Short stay but loved the hotel. Completely surrounded by restaurants and vibrant neighborhood. Very convenient to rail travel. Breakfast was great.
8
Caroline
27 mars 2023
·
A séjourné 3 nuits
We had a few small issues during the stay which were promptly dealt with. Room was smaller than expected but very comfortable. Bathroom was clean but starting to look a bit tired. Great location.
We had a few small issues during the stay which were promptly dealt with. Room was smaller than expected but very comfortable. Bathroom was clean but starting to look a bit tired. Great location.
8
åke
19 nov. 2024
·
A séjourné 2 nuits
Small room. Good breakfast. Nice location.
Small room. Good breakfast. Nice location.
10
Ambereen
6 avr. 2024
·
A séjourné 2 nuits
Nice rooms close to Paddington station but just far enough that you don’t get all the busy-ness.
Nice rooms close to Paddington station but just far enough that you don’t get all the busy-ness.
10
Michael
17 juil. 2023
·
A séjourné 3 nuits
Location is convenient near Paddington Station but is also a busy commercial area.
Location is convenient near Paddington Station but is also a busy commercial area.
8
Rick
10 août 2025
·
A séjourné 1 nuit
Very close to Paddington Station - it’s a small, no frill boutique hotel. HOHO bus stop is conveniently located across the street. Several restaurants located within a block.
Very close to Paddington Station - it’s a small, no frill boutique hotel. HOHO bus stop is conveniently located across the street. Several restaurants located within a block.
10
Daniel
18 août 2023
·
Very convenient with location near paddington station. Room was very quiet despite being in a busier location. Easy walk to Hyde park. Probably much better areas for shopping and restaurants in London but the ease of transportation made that not matter much.
Very convenient with location near paddington station. Room was very quiet despite being in a busier location. Easy walk to Hyde park. Probably much better areas for shopping and restaurants in London but the ease of transportation made that not matter much.
8
Tamara
30 juin 2025
·
A séjourné 2 nuits
The location was wonderful!
The location was wonderful!
10
Gerald
27 juil. 2023
·
A séjourné 2 nuits
Perfect location. Great parks, pubs, and shopping nearby.
Perfect location. Great parks, pubs, and shopping nearby.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit déjeuner et le restaurant attenant sont souvent savoureux et variés. Les points négatifs occasionnels incluent la foule ou les erreurs de commande.
Avis de voyageur à ce sujet
10
Mai-Kim
17 févr. 2024
·
A séjourné 1 nuit
Amazing stay, nice spacious room, great breakfast and welcoming and friendly staff. Would absolutely stay again.
Amazing stay, nice spacious room, great breakfast and welcoming and friendly staff. Would absolutely stay again.
10
Rafael
13 févr. 2025
·
A séjourné 3 nuits
Very nice hotel. Super friendly staff. Great breakfast. Rooms are a bit small.
Very nice hotel. Super friendly staff. Great breakfast. Rooms are a bit small.
10
Hans
15 nov. 2024
·
A séjourné 4 nuits
Perfect location and very friendly and accommodating. We loved it. Breakfast place connected to hotel. From English breakfast to continental. Great stay.
Perfect location and very friendly and accommodating. We loved it. Breakfast place connected to hotel. From English breakfast to continental. Great stay.
10
Alesha
17 avr. 2023
·
A séjourné 3 nuits
Liked the room. Although it was small, it was cozy. Bed was comfortable. Property is conveniently located next to underground tube and express transportation to airport. The breakfast area was crowded and small. Staff do not adequately explain breakfast hours/hours of operation for restaurant upon check-in.
Liked the room. Although it was small, it was cozy. Bed was comfortable. Property is conveniently located next to underground tube and express transportation to airport. The breakfast area was crowded and small. Staff do not adequately explain breakfast hours/hours of operation for restaurant upon check-in.
10
Sharon
19 déc. 2023
·
A séjourné 5 nuits
This was an excellent location, so close to transportation and several different types of restaurants. The restaurant at the hotel deserves a round of applause. Their food was delicious and they always went out of their way to make sure you were satisfied. So accommodating and all so pleasant. Our hotel room was a twin and quite a fair size for a London hotel. Exactly like the picture on their website. Will definitely stay there again.
This was an excellent location, so close to transportation and several different types of restaurants. The restaurant at the hotel deserves a round of applause. Their food was delicious and they always went out of their way to make sure you were satisfied. So accommodating and all so pleasant. Our hotel room was a twin and quite a fair size for a London hotel. Exactly like the picture on their website. Will definitely stay there again.
10
Jennifer
28 août 2025
·
A séjourné 1 nuit
Short stay but loved the hotel. Completely surrounded by restaurants and vibrant neighborhood. Very convenient to rail travel. Breakfast was great.
Short stay but loved the hotel. Completely surrounded by restaurants and vibrant neighborhood. Very convenient to rail travel. Breakfast was great.
10
Laurie
29 avr. 2025
·
A séjourné 2 nuits
Location (5 min walk to Paddington station which means fast train to Heathrow and easy access to Tube) was great. Very small room but good, hot, modern shower. Great breakfast served in cute downstairs cafe. Walkable to Kensington Gardens. No bar at premises but at least 4 pubs just outside the door. Good dining options very close.
Location (5 min walk to Paddington station which means fast train to Heathrow and easy access to Tube) was great. Very small room but good, hot, modern shower. Great breakfast served in cute downstairs cafe. Walkable to Kensington Gardens. No bar at premises but at least 4 pubs just outside the door. Good dining options very close.
10
Ellen
25 juil. 2025
·
A séjourné 3 nuits
The hotel is very close to Paddington Station which made day trips very easy. The staff were all delightful and went out of their way to help. The food in the adjoining restaurant was wonderful and there are many other options to eat nearby
The hotel is very close to Paddington Station which made day trips very easy. The staff were all delightful and went out of their way to help. The food in the adjoining restaurant was wonderful and there are many other options to eat nearby
8
Maria
3 mars 2025
·
A séjourné 2 nuits
Staff was very pleasant and welcoming. Breakfast was well sorted and plenty. Rooms are small but well appointed and clean. Within walking distance to paddington station and tube with plenty of food options and shops in the immediate area. We dinned at hotel restaurant one evening and all parties were pleased with pasta options ordered and service.
Staff was very pleasant and welcoming. Breakfast was well sorted and plenty. Rooms are small but well appointed and clean. Within walking distance to paddington station and tube with plenty of food options and shops in the immediate area. We dinned at hotel restaurant one evening and all parties were pleased with pasta options ordered and service.
10
Jacqueline
26 févr. 2025
·
A séjourné 3 nuits
Room was great. Good suze Staff super friendly and helpful throughout Breakfast was great with lots of choice and again with super friendly staff
Room was great. Good suze Staff super friendly and helpful throughout Breakfast was great with lots of choice and again with super friendly staff
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
sylvie
31 mars 2024
·
A séjourné 3 nuits
Quartier agréable, près du parc et des transports. Hôtel très propre, chambre petite mais très bien équipée. Personnel très à l'écoute
Quartier agréable, près du parc et des transports. Hôtel très propre, chambre petite mais très bien équipée. Personnel très à l'écoute
10
Cynthia
le mois dernier
·
A séjourné 1 nuit
VERY convenient to Paddington station but within the hotel it was very quiet. Air conditioning was very quiet and worked quickly to cool the very warm room down.
VERY convenient to Paddington station but within the hotel it was very quiet. Air conditioning was very quiet and worked quickly to cool the very warm room down.
10
Bethan
4 août 2026
·
A séjourné 1 nuit
Great staff, good breakfast, and clean hotel. Rooms are small but that’s London. Very close to Paddington.
Great staff, good breakfast, and clean hotel. Rooms are small but that’s London. Very close to Paddington.
8
Rachael
3 août 2026
·
A séjourné 2 nuits
The location is brilliant and the staff very friendly. I’ve stayed in this brand in a number of other cities and it certainly doesn’t have the same vibe. Rooms are tiny.
The location is brilliant and the staff very friendly. I’ve stayed in this brand in a number of other cities and it certainly doesn’t have the same vibe. Rooms are tiny.
8
Gregor
2 août 2026
·
A séjourné 2 nuits
Room was clean had a small fridge that was stocked both days. Staff very helpful got checked in an hour early. Location is excellent
Room was clean had a small fridge that was stocked both days. Staff very helpful got checked in an hour early. Location is excellent
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-04: 230.88416151428223USD
- 2026-09-05: NO DATA
- 2026-09-06: NO DATA
- 2026-09-07: 263.3878728729248USD
- 2026-09-08: 429.5945870727539USD
- 2026-09-09: 411.2736863769531USD
- 2026-09-10: 341.1088650756836USD
- 2026-09-11: 243.84989104309082USD
- 2026-09-12: 275.2619012878418USD
- 2026-09-13: 186.7463007446289USD
- 2026-09-14: 272.02353473510743USD
- 2026-09-15: 405.3505747314453USD
- 2026-09-16: 354.0623667297363USD
- 2026-09-17: 361.6185553527832USD
- 2026-09-18: 325.99645238647463USD
- 2026-09-19: 306.9116107849121USD
- 2026-09-20: 228.8451899810791USD
- 2026-09-21: 282.8580874664307USD
- 2026-09-22: 428.7548687866211USD
- 2026-09-23: 421.76839279785156USD
- 2026-09-24: 324.9169968688965USD
- 2026-09-25: 246.11651370544433USD
- 2026-09-26: 305.486762109375USD
- 2026-09-27: 179.1900944000244USD
- 2026-09-28: 264.4673283905029USD
- 2026-09-29: 343.26777611083986USD
- 2026-09-30: 343.26777611083986USD
- 2026-10-01: 247.19596922302244USD
- 2026-10-02: 274.8620852264404USD
- 2026-10-03: 322.83801005859374USD
- 2026-10-04: 259.07001535949706USD
- 2026-10-05: 296.85106480407717USD
- 2026-10-06: 352.98291121215817USD
- 2026-10-07: 296.85106480407717USD
- 2026-10-08: 283.897580871582USD
- 2026-10-09: 261.22892639465334USD
- 2026-10-10: 286.0564919067383USD
- 2026-10-11: 191.06415825805664USD
- 2026-10-12: 247.19596922302244USD
- 2026-10-13: 352.98291121215817USD
- 2026-10-14: 322.7580858337402USD
- 2026-10-15: 247.19596922302244USD
- 2026-10-16: 249.8746358215332USD
- 2026-10-17: 305.486762109375USD
- 2026-10-18: 168.39550378112793USD
- 2026-10-19: 282.8580874664307USD
- 2026-10-20: 367.4990643737793USD
- 2026-10-21: 343.26777611083986USD
- 2026-10-22: 193.2230692932129USD
- 2026-10-23: 218.89017587585448USD
- 2026-10-24: 297.9305380432129USD
- 2026-10-25: 160.83929743652342USD
- 2026-10-26: 264.4673283905029USD
- 2026-10-27: 317.36077280273435USD
- 2026-10-28: 300.819081048584USD
- 2026-10-29: 226.88616039428712USD
- 2026-10-30: 215.89168832702637USD
- 2026-10-31: 231.00410101623535USD
- 2026-11-01: 168.39550378112793USD
- 2026-11-02: 231.00410101623535USD
- 2026-11-03: 330.31427445678713USD
- 2026-11-04: 352.98291121215817USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les clients ayant opté pour le niveau tarifaire Petit-déjeuner inclus bénéficient d’un petit-déjeuner pour 2 adultes maximum qui partagent une chambre. Pour toute personne supplémentaire, le petit-déjeuner est facturé. Les voyageurs ayant opté pour le niveau tarifaire Dîner inclus bénéficient d’un dîner pour 2 adultes maximum qui partagent une chambre. Des frais de dîner s’appliquent pour toute personne supplémentaire.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Clean Promise (IHG).
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner complet coûte environ 19 GBP par adulte et environ 14 GBP par enfant.
- Prix pour le stationnement à proximité : 30 GBP par jour (à 100 mètres)
- Arrivée anticipée : 59 GBP (sous réserve de disponibilité)
- Supplément en cas de départ tardif : 79 GBP (sous réserve de disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Centre d'affaires
Service en chambre
Organisation d'excursions
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Connexion Internet
Wi-fi gratuit
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Aire de pique nique/Tables
Déjeuners à emporter
Petit-déjeuner en chambre
Chambre familiale
Snack Bar/Deli
Activités
Jardin
Mobilier d'extérieur
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport