Kamelya Fulya Hotel & Aqua - Ultra All Inclusive

First time staying in this hotel, which is part of a complex of 3 hotels. We usually stay in the Santido hotel..we tried to extend our stay, as our family were going back to the UK and we wanted to stay for an extra couple of nights, but the hotel was fully booked. So we stayed in the Aishen hotel, which in our opinion is best suited to families. Big shout out to the receptionist who was extremely busy and she was on her own. All staff were excellent. X

Charged extra 560 euros due to error on behalf of Expedia as they say, even tough at check in no issues. Was charged 2 days after. Checked price for 3 adults and 1 child and same as charged, so paid 560 for nothing. They are making up policies as they go and please. On receipt paid the same amount was charged by rxpedia, £450 for the extra guest, and they charged again 560 euros for same thing. Complete rip off. Chrck everything before getting here. All inclusive but premium drinks charged, private beach only offering refreshing drinks and water. Reception attitude appaling even though being shown in the wrong. Never again. Choose a different resort around. There are plenty. Deffinetely bot a 5 star. More like a 4 with indulgence.

We had a wonderful stay at this hotel! The staff were exceptionally polite and helpful, the food was delicious, and the sea was warm and crystal clear. Our friends made use of the kids' club and were very pleased with the care and professionalism of the staff there — it gave them real peace of mind. There were a few minor downsides. Only three devices can be connected to the Wi-Fi per room, which was a bit limiting. Also, while the beach was generally clean, it would be great if the sand was sifted more regularly — from time to time we stepped on small debris (like wood or plastic fragments) hidden beneath the surface. Additionally, the room we were given didn’t appear in any of the pictures on hotel booking sites. While it was clean and comfortable overall, it was smaller than expected, and it would have been nice to see an accurate representation of it before booking. That said, we truly enjoyed our vacation and would definitely recommend this hotel to others. It’s a great place for families and those looking for a relaxing seaside holiday.

Aqua park and beach area is very dirty sea dirty everywhere industrial oil and fuel Because beach in the middle motor sport I don’t understand

Was just ok, not wowing. On my one lift worked when we checked in. Had to wait for ages to use the small lifts. For a big resort only one person checking everybody in. Room was nice, food was ok as well. Long and short is I’d definitely try somewhere else next time