Name: Candlewood Suites La Porte by IHG
Address: 1250 South 13th Street, La Porte, Texas, United States of America, La Porte, Texas, US
Price range: $103–$200 per night
Rating: 7.43

What guests think

At Candlewood Suites La Porte by IHG, reviews highlight friendly, welcoming staff and a convenient location, but they also flag inconsistent room conditions, with several reports of pests, musty odors, noise from hallways, and maintenance problems affecting comfort.

Several guests also reported smooth reservation and check in processes. Others highlighted clean rooms and fresh linens. Overall, expect a stay where experiences vary widely by room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

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Cleanliness

Feedback is inconsistent: multiple reviews mention roaches, musty or moldy odors, and damp or stained elements, while others note clean rooms and fresh linens. Housekeeping reliability was an issue for some stays.

Related guest reviews

2

Gabriela

Mar 7, 2023

·

The room was not clean they were dirty cups by tv there was old key cards they didn't want to provide us new towels that we had to go downstairs and take them down.

2

Tim

Sep 30, 2023

·

Stayed 1 night

1st thing I see as soon as I walk into the 1st room was a live baby roach on the kitchen table. Asked front desk for a different room on complete opposite side of hotel. Walked i to 2nd room on 2nd flr and immedietly started looking and found live adult roach in cabinet above microwave! I went back to front desk and informed him I could not stay here due to the roaches and was told I wiuld have to call Hotels.com to settle this. He stated he could tell them I wasn't charged, but I would still have to call Hotels.com. I should've taken pics of roaches but was diagusted as soon as I saw them and walked out.

2

Ted

Aug 13, 2024

·

Stayed 4 nights

Mold on the ceiling, cold shower at 4:30am, roaches, dirty dishes, and can’t close the curtains so the light was shining through the window all night. Other than that, top notch.

2

Nathan

May 26, 2023

·

Stayed 1 night

I only needed the room for 6 hours tops, as there were no other options i booked a stay with candlewood. I arrived a little before 12am as i enter the room the smell was beyond overwhelming. It smelled like mold/moisture. Since it's last minute and i didn't have options i stood. Attempted to heat up some food, and microwave didn't work. Worst decision was to take my shoes off as my socks stuck to the carpet i thought i could walk on walls after that. Then with the 4 hours i had to sleep something about the sheets have me a skin reaction, itching all night. Do not recommend this place at all.

4

Diane

Dec 13, 2021

·

Stayed 1 night

Room smelled of mold, tv was small and remote did not work, ac did not work. Visible mold around shower. The front desk man was very nice, bit very disappointed in condition of hotel.

6

Andrew

Jun 8, 2025

·

Stayed 1 night

Only stayed overnight for convenience to sporting venue, early next morning. Didn make use of many amenities. Saw, and killed, cockroaches in the kitchen area. Sure to be off putting.

2

Jason

Sep 6, 2025

·

Stayed 2 nights

On the 4th floor the shower would have to run for 20 minutes before the water would get hot. I stayed for 3 nights and the maid never showed up to clean the room.

10

Julieanne

Oct 1, 2025

·

Stayed 1 night

I always wonder about the cleanliness of the bedsheets, but Candlewood surprised me. My sheets were white and clean! There were no stains and no unwanted lint or hair. the front office staff and housecleaners were welcoming and friendly. I recommend this hotel to anyone looking for somewhere to stay in La Porte.

8

Ruby

Jun 13, 2025

·

Stayed 8 nights

Stayed for 7 days ,property, staff , amenities,location were wonderful but room had humid smell . Had cockroach in room and spider in toilet.Drainage and shower was slow.

10

James

May 1, 2023

·

Stayed 2 nights

Clean big rooms

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Rooms

Room condition is mixed, with worn finishes and repairs needed (cracked sheetrock, damaged fixtures), recurring hallway door noise, and equipment problems with AC, hot water, and TVs. Some guests found rooms spacious or quiet.

Related guest reviews

10

Salma

Jul 29, 2024

·

Stayed 1 night

The only thing i had issues with was when we got there the door to our room wasnt fully shut ane and we had hard time getting the door to fully close, the reason is i dont want to walk in into someone already in the room or squatters who gone through the back door and snuck into an empty room 😅 but overall it was amazing and very clean and SO QUIET

2

D R

Sep 5, 2023

·

Stayed 2 nights

It was not a good experience. The first room I was put in did not have cool air and the toilet wouldn't flush. The second room I was transferred to had a broken blow dryer and the shower didn't work. I cut my finger badly lifting up the valve for the shower.

4

John

Sep 26, 2025

·

Stayed 1 night

Room had multiple Sheetrock repairs that weren’t complete. Small holes throughout walls, ceiling. No smart TV, stuck with DISH network. People yelling and slamming doors all night in the hallway. DO NOT SATY HERE!

4

Yolanda

Jul 17, 2023

·

Room o the first floor. Doors slamming most of night, found a roach in the bathroom.

8

William

Sep 23, 2023

·

Stayed 4 nights

Every was nice except the TV cable box was bad and they didn’t have a replacement

4

James

May 18, 2024

·

Stayed 1 night

For the price point, I was expecting a much better experience.. our first room had carpet that felt damp, and cockroaches around the kitchenette.. We were then moved to a second room that had cracks in the sheetrock, and molding missing in the main room.. the bathroom cabinets were damaged, soap dispenser head was broken, tub was stained, and shower rod was rusty, and about to fall off the wall.. However, the staff was truly a pleasure to deal with (seems like they know the property has issues, and have no control of it)

4

Jason

Oct 18, 2023

·

Stayed 2 nights

Bedding was dirty, cracked walls, thin walls and ceiling can hear everyone else. My room had a new TV that didn't have the proper remote to link to the Dish box so i couldn't change channels. The wide-screen mode was incorrect and couldn't be fixed. The phone didnt work so i had to walk to the front desk and they couldn't fix the tv either. Maintenance tried the next day and they couldn't figure it out either.

4

Yolanda

Jul 17, 2023

·

Stayed 1 night

We were on the ground floor, there were doors banging closed most of the night. There was a roach in the bathroom.

2

Jason

Sep 6, 2025

·

Stayed 2 nights

On the 4th floor the shower would have to run for 20 minutes before the water would get hot. I stayed for 3 nights and the maid never showed up to clean the room.

10

James

May 1, 2023

·

Stayed 2 nights

Clean big rooms

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Service

Staff are frequently described as friendly, welcoming, and helpful, and some reported smooth check in. However, reports include billing confusion, unresponsive maintenance, difficulty obtaining towels, and a reserved room not being available.

Related guest reviews

2

Gabriela

Mar 7, 2023

·

The room was not clean they were dirty cups by tv there was old key cards they didn't want to provide us new towels that we had to go downstairs and take them down.

10

Evelyn

Jul 11, 2022

·

Stayed 1 night

Great hotel, good service and good price

8

John

May 5, 2023

·

Stayed 3 nights

This hotel was clean. Personnel were friendly. Beds were comfortable. Kitchenette was well supplied. Location was good. We felt comfortable and secure here and would stay again if we were in the area.

10

Jim

Jun 19, 2025

·

Stayed 1 night

The process from reservation to check in and out was smooth. The room was clean and stocked well. I would recommend using this hotel for any extended stays.

4

Christopher

Jul 19, 2023

·

Stayed 2 nights

My ax unit in my room leaked water on my floor, I notified the front desk Monday morning and they said maintenance will take a look into it, when I came back to the hotel around 4pm, I asked the lady at the front desk about it and she said she didn’t know what I was talking about and said she would have maintenance come out but no one showed up.

2

Heydi

May 18, 2023

·

Stayed 1 night

The room I reserved was not available

2

Stephanie

Oct 9, 2025

·

Stayed 1 night

When my associate went to check out the card was not on file and I had to call back into the property to pay and check her out.

10

Robin

Aug 18, 2024

·

Stayed 1 night

Staff was very helpful. When the bathroom malfunctioned she promptly moved us to a new room. She was a very sweet and professional employee. The next room we went to the ac froze up anf soaked the carpet. Other than that we had a great stay.

10

Julieanne

Oct 1, 2025

·

Stayed 1 night

I always wonder about the cleanliness of the bedsheets, but Candlewood surprised me. My sheets were white and clean! There were no stains and no unwanted lint or hair. the front office staff and housecleaners were welcoming and friendly. I recommend this hotel to anyone looking for somewhere to stay in La Porte.

10

Ted

Apr 23, 2025

·

Stayed 1 night

Very nice and hospitable

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Location

Location is described as convenient, including proximity to a sporting venue.

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8

John

May 5, 2023

·

Stayed 3 nights

This hotel was clean. Personnel were friendly. Beds were comfortable. Kitchenette was well supplied. Location was good. We felt comfortable and secure here and would stay again if we were in the area.

6

Andrew

Jun 8, 2025

·

Stayed 1 night

Only stayed overnight for convenience to sporting venue, early next morning. Didn make use of many amenities. Saw, and killed, cockroaches in the kitchen area. Sure to be off putting.

8

Ruby

Jun 13, 2025

·

Stayed 8 nights

Stayed for 7 days ,property, staff , amenities,location were wonderful but room had humid smell . Had cockroach in room and spider in toilet.Drainage and shower was slow.

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Dining

Not enough information in reviews.

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Month	Average price
January	$102
February	$102
March	$98
April	$108
May	$106
June	$108
July	$96
August	$102
September	$103
October	$105
November	$92
December	$80

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $138	17 $125	18 $107	19 $120
20 $103	21 $128	22 $141	23 $141	24 $121	25 $155	26 $124
27 $124	28 $124	29 $133	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $111	3 $111
4 $133	5 $152	6 $193	7 $190	8 $133	9 $163	10 $165
11 $173	12 $182	13 $200	14 $157	15 $137	16 $166	17 $149
18 $117	19 $157	20 $144	21 $165	22 $135	23 $141	24 $153
25 $135	26 $147	27 $175	28 $178	29 $165	30 $137	31 $131

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Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed

Studio Suite, 2 Double Beds, Roll-In Shower (Mobility Roll-In Shower)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

Studio Suite, 1 Queen Bed

Studio Suite, 2 Double Beds, Accessible Bathtub (Mobility Tub)

Studio Suite

Studio Suite, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

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